Service Team Leader Jobs in Manchester

Join Us in Driving Real Change! Lead Hope for the Future's Policy and Engagement Team

Location: Sheffield HQ or Remote (UK-wide)
Salary: £43,235.28 per annum (+ £3,000 London Weighting, where applicable)
Contract Type: Full-time, Permanent 

Are you passionate about inspiring change in the fight against climate change?

At Hope for the Future (HFTF), our mission is to empower individuals and communities to engage in meaningful conversations with politicians and drive bold climate action. We believe that through collaboration across political divides, we can create a future where climate action is central to decision-making in government and beyond.

We are seeking an experienced, passionate leader to take on the role of Director of Policy and Engagement and help shape the future of climate action.

Are you an inspiring, strategic leader ready to make a tangible impact? If so, this is your opportunity to lead our Policy and Engagement team, drive meaningful change, and be part of an ambitious, forward-thinking organisation.

What you’ll be doing

As a key member of the senior leadership team, you’ll have the responsibility of overseeing the delivery of our impactful projects and ensuring that our ambitious three-year strategy is achieved. You’ll provide expert leadership, empowering your team to drive engagement with diverse communities and policymakers across the UK.

Your role will involve:

• Leading and growing HFTF’s impact by overseeing delivery programmes, achieving targets, and ensuring financial sustainability

• Managing and mentoring a talented, motivated team while fostering a collaborative and inclusive work environment

• Strengthening partnerships with organisations, policymakers, and stakeholders

• Representing the charity in external communications, events, and public speaking opportunities

• Actively contributing to the overall strategy and direction of HFTF

What we’re looking for
We’re looking for a leader who is not only strategic and results-driven but also passionate about climate action and empowering communities. You’ll need:

• At least 3 years’ experience in a management or leadership role within a charity, NGO, or social enterprise

• A strong understanding of UK politics, advocacy, and public engagement

• Proven success in building and maintaining partnerships, particularly those that generate income or support paid services

• Excellent communication skills, including public speaking and working with diverse stakeholders

• Ability to lead and motivate a team, with a commitment to personal development and performance management

• Familiarity with project management, CRM systems, and monitoring & evaluation

Why join us?
 

At HFTF, we offer a unique, supportive environment where you can make a real difference. By joining our passionate staff team who are dedicated to real change you will :

• Lead a dynamic, passionate team dedicated to tackling the climate and nature crises

• Be part of a charity with a strong mission to influence national and local decision-makers

• Have access to generous benefits, including 30 days of annual leave (plus bank holidays), a pension contribution, and wellbeing support

• Work with a flexible approach, including remote or hybrid options

• Receive a competitive salary with London Weighting where applicable

This is your opportunity to make a meaningful difference, lead our policy and engagement team, and contribute to the continued success of a leading climate charity.

Salary and Benefits

• Salary: £43,235.28 per annum + £3k London Weighting for qualifying areas

• 30 days annual leave + statutory holidays

• Employer Pension Contribution

• Flexible working options, with the ability to work remotely or from our Sheffield office

• Well-being support, Bike to Work Scheme, and Season Ticket Loan Scheme

Location
This role is flexible—either based in our Sheffield office or working remotely anywhere in the UK. Some national travel will be required.

Ready to lead for change?
If you are passionate about driving action on the climate and nature crises and have the leadership skills to take HFTF to the next level, we want to hear from you! Apply now and help us create lasting change in the fight for a better future.

Hope for the Future is an equal opportunity employer. We encourage applicants from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.

Apply now

Ready to take the lead in shaping the future of climate advocacy? If you’re ready to inspire action and help us make a lasting impact, we’d love to hear from you. 

Applications close at 9am on Wednesday 2nd April 2025, click here to apply. 

Online interviews during week commencing 10th April 2025.

WHAG is a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness and young parents across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.

We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.

As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse

Our Vision - To support and empower vulnerable women and those affected by domestic abuse 

Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.

Our Values - Empowerment, Choice, Change, Strength

Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future

Overall Aim

• To manage an accommodation and community service for  a young parent’s scheme.
• Providing a high quality and individual service to women and young parents who are vulnerable and homeless

The Team lead is responsible to the Head of Operations for the daily management and support of staff and overseeing effective support of clients. Liaising and building professional relationships with contract managers, agencies and other bodies offering support to clients

Requirements

· Qualification or equivalent to Diploma/ Degree/NVQ 5 or equivalent work level experience and the willingness to achieve a level 5, relevant qualification

· Ability to work across WHAG’s contract area and travel for training and meeting purposes.

· Access to a car for work purposes.

· Ability to work flexible hours including evenings, weekends when required and be part of an on-call - rota to support the service on call.

Job Description

The list does not cover the full scope of tasks and responsibilities of the team leader but illustrates some of the areas of emphasis for this post.

Key Objectives

The Team Leader will work with the Operations Manager to support the delivery of all operational aspects of WHAG, focusing on supporting the team and day-to-day delivery of commissioned and grant-funded work.

WHAG staff are part of a team providing practical and emotional support to individuals and families experiencing domestic abuse, sexual violence, women, and young parents experiencing or at risk of homelessness.

You will ensure that all work is carried out within contractual requirements, and this involves multi-agency working, and engaging with local partners. You will work effectively with the Operations Manager to lead on allocated working priorities, which may include accommodation and community-based teams, both grants, funded and contracted.

This will include, for example, 24/7 access to support, the intake of enquiries and allocation of referrals, outreach, and accommodation support, working with individuals and children.

You will provide supervision, case management, and case quality audits and database oversight and will deputise for other team leaders (in your area) in their absence.

Working in partnership with the HR team you will support the effective recruitment and, onboarding induction of staff and volunteers in the areas, you are responsible for.

Support the monitoring and evaluation of the effectiveness of the service budget, financial sustainability and impact of all products and services.

Proactively seek new opportunities, and innovative ways of working and achieve the defined aims and objectives.

Key Tasks and Responsibilities

• To lead and manage WHAG’s young parents project ensuring the projects work in line with WHAG strategies resources and procedures to operate effectively and in line with agreed policies and plans.
• To ensure the safeguarding of all clients and their children

• To work with the head of operations in providing consistent and responsible line management.
• To provide individual supervision and appraisal to staff for whom you have direct line management responsibility and to organise regular team meetings.
• To input into setting and controlling of your project’s budgets.
• To take part in the recruitment of staff and volunteers
• To be responsible for staff training and development needs.
• To ensure that all service users have appropriate and up to date risk assessments in line with WHAG’s policy and procedure and to ensure that working practices are developed and implemented based on these assessments.
• To ensure that all staff members work, at all times, in accordance with agreed service specifications, operational policies and other policies and procedures of WHAG.
• To monitor and develop the support services in line with the QAF and contract requirements
• To ensure Health and Safety good practice throughout the Services and that all staff implement WHAG’s equal opportunities policy.
• To positively promote and represent WHAG. Take an active part in relevant meetings
• To accept supervision and appraisal in line with WHAG’S policy and be prepared to pursue identified training needs.

 

Responsibilities shared with all staff

• To ensure that the values and principles underlying WHAG’s services are maintained and developed.
• To participate in regular supervision and annual appraisal and help in identifying your own job related development and training needs
• To work at times other than office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.
• To undertake any other duties that may be required which are appropriate to you role
• To be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.
• To provide on-call management duties as part of a rota.

Head of Health Services (Fracture Liaison Services)

Full Time | Permanent | £60,000 - £65,000 per annum plus benefits | Location: Remote

We’re a dedicated, inspiring, and forward-thinking healthcare charity and our mission is to improve the bone health of the nation, raising awareness and demanding change for the 3.5 million people who live with osteoporosis in the UK We influence care by putting osteoporosis at the top of the public health agenda, driving up standards of care and closing the care gap. We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us comfortably above the charity benchmark and we want to attract the brightest and the best to help us beat this condition and change society for the better.

We are looking for an experienced strategic leader in health services influencing at a local and national level to lead a major new Fracture Liaison Service implementation programme to develop our existing local support offer into a systematic, national brokering effort which can be delivered at scale.

Fracture Liaison Services (FLS) are the world standard for preventing further life changing fractures once a person has suffered their first broken bone. We’ve succeeded in getting FLS mandated in England and Wales, and we are now poised to play an ambitious, pro-active role in the rollout of Fracture Liaison Services (FLS) in England and to work with services in Scotland, Wales and Northern Ireland to embed high quality FLS. This is an exciting new role to lead our work to support the roll out of universal, high quality FLS, preventing 74,000 fractures over the next five years, including 31,000 life-threatening hip fractures.

You will develop and manage an ambitious programme to influence and support the implementation of new FLS across the UK, developing and rolling out a major new FLS implementation programme to achieve 100% FLS coverage in England by 2030 ensuring FLS meet recognised quality standards.

Working with Integrated Care Boards (ICBs), and Health Boards, you will use data and analysis to make the case for FLS to local commissioners, providing the support and tools local clinical leaders need to secure agreement for implementing FLS in their area.

You will also lead the charity’s work with all nations around monitoring FLS delivery, and supporting improvement of existing FLS, to achieve recognized standards of good practice to achieve our aim of enabling access to high quality FLS for everyone regardless of where they live.

Reporting to the Director of Services, Influencing and Innovation, you will lead the service improvement team and be a member of the Leadership Team, playing a key role in strategic and operational decision making for the whole organisation.

• Are you an experienced leader with an exceptional track record in health service influencing at a regional or national scale?
• Do you have a deep rooted understanding and proven extensive experience of working with ICBs and/or Health Boards to develop, implement or improve health services?
• Do you have a strong understanding of data collection and analysis for health service improvement?

If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

Location: Remote

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification.

No agencies please – we are currently committed to sourcing candidates directly for this position and any agency assistance will be via invitation only. Please note any speculative candidates submitted via agencies without invitation will not be considered as represented by that agent.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date and so we encourage you to apply as soon as you can

Want to know more? For more details on this exciting role, please download the job description. The closing date is 25 March 2025 (5pm). First round interviews expected to be 4 April 2025.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

REF-220212

Director of Admissions and Service Development

Type: Permanent, Hybrid
Salary: £75,000 - £85,000 per annum
Hours: 37.5 hours per week
Holidays: 25 days (plus bank holidays), increasing with length of service
Location: Cheadle Hulme, SK8 6RQ

About Seashell Trust

Seashell is a charity that delivers education, health and care services to children and young adults with complex needs. As a non-maintained provision, we work independently from Local Authorities who place and commission us directly. We manage relationships with 30- 40 local authorities at any one time. Through our Ofsted and CQC registered services, we strive to provide outstanding education, health and care for children and young adults with low incidence, high needs up to the age of 25.

Within our field of specialist expertise, Seashell exists today as one of the oldest, independent charities in the UK, which has now been educating and caring for children and adults with complex needs for over 200 years.

Role summary

The Director of Admissions and Service Development (DASD) will play a pivotal role in shaping our admissions processes and service offer through utilising deep subject matter expertise of the needs and landscape for CYA with complex needs. Seashell’s national and regional networks will be strengthened and utilised through the DASD leadership of our ‘Complex Needs Mapping’ programme of work. They will promote Seashell’s role as a strategic partner, working in collaboration with commissioners and service providers to ensure CYA are supported by the right services, at the right time to achieve optimum outcomes whilst making best use of public funds.

This senior leadership position is responsible for the oversight and enhancement of our admissions process providing a single ‘front door’ into Seashell. The postholder will lead on Service Development initiatives to ensure they align with our organisational goals and the evolving needs of the communities we serve.

Working with the COO and Senior Leadership Operations Team colleagues, the DASD will define the admissions criteria to enable and support the best outcomes for the CYA and families who we support. Optimising occupancy across all service areas through efficient and effective admission, transfer and discharge processes, leadership and operational direction of the multi-disciplinary admissions function will be a key responsibility.

In addition, you will lead on development of Seashell’s ‘Knowledge Hub’ – our new external training, advisory and resource offer to professionals and practitioners to build their knowledge and skills in supporting young people with complex needs within their current settings and areas.

Developing strong links with commissioners and other external stakeholders, you will ensure a positive external profile of the services that Seashell offers, seeking opportunities for collaborative working and strategic opportunities for service developments.

What we’re looking for

Leadership

· Ability to lead with integrity using excellent interpersonal skills to empower teams to deliver excellence 

· Commercial awareness informing design of services and admissions criteria which meets the needs of the cohort now and into the future

Communication 

· Highly effective communication skills to influence and persuade across a range of diverse and senior stakeholders 

· Ability to make the complex simple, to persuade and influence

· Ability to involve children and young adults and their families, ensuring their views inform and shape strategic planning

Solutions orientated

· Identification and development of strategic solutions to meet the needs of our current and future cohorts 

· Ability to work within rapidly changing and ambiguous environments using innovative approaches 

· A clear vision for what good looks like and ability to adapt this vision to business goals and changing business challenges.

Person Specification

Essential

• Strong leadership skills including excellent communication, interpersonal skills and commercial awareness.
• Strategic thinker who exhibits and delivers their vision through strong communication, analytical and problem-solving capabilities.
• Evidence of leading service improvement and improving efficiencies.
• Ability to partner, building confidence and credibility at senior levels, including the ability to distil and communicate complex information, to persuade and influence.
• Understanding of and ability to build strong customer relations and enhance loyalty and retention.

· A relevant degree in education, health, social care, or a related field.

Desirable

• Extensive experience in a senior leadership role within the third sector, with a focus on education, health or social care services.
• Strong understanding of regulatory and compliance requirements in the sector (Ofsted, CQC, clinical and corporate governance and safeguarding).
• In depth knowledge of Social Care, Education and Health commissioning.

Ready to Apply?

If you’re excited by the possibility of joining us, please submit a CV outlining your experience and areas of special interest, we will also provide a job pack and full job description for you to digest ahead of the close date.

We’d also welcome the opportunity for you to visit Seashell Trust before applying.
Advert close date: 5pm on Wednesday 12th March 2025
1st stage calls: Thursday 20th March
2nd stage interviews: Thursday 27th March and Tuesday 1st April

Our Commitment to You

We value diversity and are committed to equal opportunities. Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview.

We are an inclusive employer and welcome all applications.

This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities

 

Seashell is mid transformation!
You would be stepping into your role during a period of significant change and growth at Seashell Trust. If you’re ready to contribute your skills, energy, and passion to our mission, we’d love to hear from you!

Our site is continuously growing and developing: we’re currently undergoing works to build a brand-new Royal College Manchester, so the demands of our site are ever-changing.

We’re looking for someone to be a Seashell Leader, committed to ensuring the continuous development of our site, systems and workforce to support the children and young people in our care and beyond.

Join Our Team as a Virtual Challenges Manager!

After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.

Key Responsibilities:

• Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
• Provide expert advice to our charity partners to maximise their challenge income.
• Develop and deliver end-of-challenge reports.
• Conduct ongoing challenge and performance analysis.
• Maximise retention for existing charity partners.
• Identify charity partners that are a good fit for our other services and support with cross-selling.
• Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
• Line manage the Virtual Challenges Officer.
• Lead the management of our moderation team.
• Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
• Take an active role in recruiting new moderators.
• Organize and deliver team meetings.
• Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
• Support with the development of weekly rotas and moderator group placements.

Person Specification:

• At least 3 years' fundraising experience.
• Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
• Excellent written communication skills.
• Strong relationship-building and management skills.
• Highly organized with the ability to prioritize and manage a varied workload.
• Ability to work on your own initiative.
• Strong attention to detail.
• Flexible and responsive to changing circumstances at short notice.
• Team player.

Desirable:

• Experience managing and moderating Facebook Groups.
• Experience using GivePanel or a similar platform.
• Experience working with third-party agencies on Social Fundraising Challenges.
• Line management experience to lead and develop a high-performing team.

Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.

To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:

1. Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
2. Please share more about any line management experience you have.
3. What motivated you to apply for this role?

We look forward to hearing from you!

Are you an experienced fundraiser who would love to see an end to poverty, homelessness and disadvantage in our local communities?

Will you help us in our mission to provide a practical support to those in crisis, suffering hardship, or at risk by joining our fundraising team?

We need your talent and fundraising experience so that we can help local families and individuals rebuild their lives for the long term.

You would be joining Caritas Salford at an incredibly exciting time in its 100-plus year history of providing charitable services to local communities in Greater Manchester and Lancashire. We have just opened a brand-new supported homelessness accommodation project in Manchester this month, to provide 19-bedrooms to men who would otherwise be homeless. We have ambitious plans to continue to open up more projects like this.  We help thousands of adults, young people and children every year through our numerous projects and services. 

With pioneering plans for the future, we need an exceptional Fundraising Manager to join the team who will make it happen. In this brand-new Fundraising Manager role you will play a critical role to our fundraising by leading on aspects of our strategic and operational plans to support the team in achieving income targets to support our charity. The role focuses on building a strong pipeline of funding partners who will support our work. The successful candidate will also work within the team to support operational efficiency. They will play a pivotal role in helping to manage data and reporting systems.

CONTRACT: Permanent, 37.5 hours (reduced hours considered)

For more information please download the Recruitment Booklet and Job Description

This role requires the submission of a completed Caritas application form which is to be uploaded as part of your application

Early applications are strongly encouraged as all applications will be reviewed as soon as they are received.

Closing date: Monday, 17 March 2025 at 9am

Interview: Week commencing Monday, 31 March 2025

Caritas follows Safer Recruitment practices, and this post is subject to a Disclosure & Barring Service check. It is also a requirement of the post that you must hold a full UK Driving Licence, with the use of a car insured for business purposes as this role involves travelling to the different locations as required.

For full details please visit our website Caritas Diocese of Salford - Caritas | Diocese Of Salford

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Are you an experienced fundraiser who would love to see an end to poverty, homelessness and disadvantage in our local communities?

Will you help us in our mission to provide a practical support to those in crisis, suffering hardship, or at risk by joining our fundraising team?

We need your talent and fundraising experience so that we can help local families and individuals rebuild their lives for the long term.

You would be joining Caritas Salford at an incredibly exciting time in its 100-plus year history of providing charitable services to local communities in Greater Manchester and Lancashire. We have just opened a brand-new supported homelessness accommodation project in Manchester this month, to provide 19-bedrooms to men who would otherwise be homeless. We have ambitious plans to continue to open up more projects like this.  We help thousands of adults, young people and children every year through our numerous projects and services.

With pioneering plans for the future, we need exceptional fundraisers to join the team who will make it happen. The Community and Events Fundraiser will be the lead fundraiser helping to develop and manage community based and event driven fundraising initiatives, forging strong relationships with individuals, community groups, parishes and local organisations. They will focus on creative and innovative approaches to engage supporters, tracking fundraising performance in their respective area, stewarding donors and corporate volunteers.

CONTRACT: Permanent, 37.5 hours (reduced hours considered)

For more information please download the Recruitment Booklet and Job Description

This role requires the submission of a completed Caritas application form which is to be uploaded as part of your application

Early applications are strongly encouraged as all applications will be reviewed as soon as they are received.

Closing date: Monday, 17 March 2025 at 9am

Interview: Week commencing Monday, 31 March 2025

Caritas follows Safer Recruitment practices, and this post is subject to a Disclosure & Barring Service check. It is also a requirement of the post that you must hold a full UK Driving Licence, with the use of a car insured for business purposes as this role involves travelling to the different locations as required.

For full details please visit our website Caritas Diocese of Salford - Caritas | Diocese Of Salford

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

What would we like…?

We're looking for someone with a good understanding of customer service delivery and best practice to join the team as Programme Co-ordinator (internally known as Programme Associate) on a 12-month fixed term contract basis, to cover an internal fixed term promotion.
 
 The Programme Co-ordinator will support the operational delivery (end to end programme management) of a specific cohort, programme or number of programmes. You'll work as part of a team owning the end-to-end experience of stakeholders on a range of programmes,  helping them to engage with their chosen programme(s) and ensure they receive excellent customer service.
 
 As interface between the organisation and these stakeholders, you'll liaise with other teams ensuring they have the highest quality experience.
 

Who are Ambition Institute?

A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.

At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.

That’s how we’ll make sure every child gets a great education and the best possible start in life.

• We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
• We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
• We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.

We would like you to:

• Provide high-quality handling of in-bound stakeholder queries, seeking to build a friendly, professional and warm relationship with stakeholders 
• Attend events when requested in order to provide a face for the organisation, to build relationships with stakeholders, and to ensure effective delivery of the programme(s). 
• Use systems to monitor and evaluate stakeholder progress and flag where additional support may be required 
• Collect and review stakeholder feedback and follow up where appropriate in line with team ways of working, and contribute to continuous improvement across the team 

Skills, Knowledge and Experience

To succeed in this role you’ll have good organisation, planning and prioritisation skills and an ability to use your own initiative. You’ll also possess good communication skills, be able to work independently and seek advice where required. 

What’s in it for you….?

• Competitive annual salary
• Professional development for all staff
• 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
• Employer pension contribution of 11%
• Agile, hybrid working culture, so you can manage when and where you work
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
• Blind recruitment process to ensure equality and fairness in our hiring
• Enhanced maternity pay after a year’s service
• Shared parental leave package
• Access to free, confidential 24/7 wellbeing and support line
• Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
• Work-from-home technology package to support hybrid working
• Interest free season ticket / bike loans

About you

We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:

You should apply for this role if:

• You care deeply about educational disadvantage and being part of an organisation that challenges inequality
• You have a good work ethic and strive to make a difference in the job you do
• You always give maximum effort to understand and meet the needs of our partners and participants
• You always have a great attitude so we “can do” for all our colleagues, partners and participants
• You are open to feedback and learning because we want to keep getting better
• You work with your initiative to bring new ideas and a fresh perspective
• You are well organised and can prioritise work that will have the greatest impact

You'll love working at Ambition if…

• You want a career with a person-centred organisation with a cause at its heart.
• You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
• You enjoy working in a fast-moving workplace, with a great support structure around you
• You would like to grow with an ambitious organisation as it progresses over time
• Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.

How to apply…

Applications will be considered for all office locations 

All applications must be received by the closing date 23:59 on 16 March 2025. Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.

This is an exciting new role to both support the coordination of existing ‘leaders in advocacy network’ and to coordinate and lead the project developing a membership body for the group to transition to. The postholder will work with the Advocacy Programme Lead, members of the leader’s network and other key stakeholders to understand what is most needed from a membership/professional body for advocacy providers, develop and launch that offer.

Our nationally recognised advocacy programme seeks to support best practice in the commissioning and delivery of independent advocacy, so that people who draw on advocacy get the support they want and need, in the way they want and need it, when they want and need it.

The role is a 12 month fixed-term contact and there will be a review at the end of 12 months to review the feasibility of continuation of the contract.

Role descriptions

Project Coordination

• Update and deliver project plan putting in place effective project management systems and processes
• Report on progress, risk and issues and work with the Advocacy Programme Lead to address
• Work with Advocacy programme Lead to coordinate and manage the project as a whole, working with network members and other stakeholders to develop and deliver against project plan
• Proactively plan and attend network meeting programme, and task and finish groups, working with partners and  stakeholders including agenda setting and note taking
• Set up and maintain a members and stakeholders contact list (CRM system)
• Provide constructive and regular communications to network members and Partner organisations
• Actively seek to improve key programme business processes, seeking innovative solutions, updating and streamlining on an ongoing basis to make them more accessible and realise efficiencies
• Ensure the safe and secure handling of personal or sensitive data, making sure arrangements are always compliant with NDTi’s policies and the Data Protection Act (GDPR). Update Data Sharing Agreements with Partners and ensure the relevance and accuracy of Privacy Policies for network members. You will be the key contact for compliance and breach reporting, escalating to the nominated Data Controller where necessary
• Coordinate additional meetings and conferences as required

Relationship management and representation

•  Build and maintain relationships with core advocacy leader network members
•  Act as key point of contact for the project with advocacy providers and stakeholders
• Develop new relationships across the sector with leaders, policy experts and wider stakeholders
• Lead on regular communications and transparency across network
• Manage stakeholder expectations being aware of potential areas of conflict or differences in opinion
• Attend and contribute to external meetings with various partners, influencing processes, capturing and completing actions
• Create a range of documents, resources, and systems, negotiating deadlines and responsibilities.
• Work in ways that ensure the project maintains a reputation for high quality delivery and support
• Set up and manage a member’s online space

Research and Feasibility

In partnership with the advocacy Programme Lead design and carry out an options appraisal to understand and present options and associated costs and methodologies for delivery of an advocacy membership body. This will include, but not be limited to:

•    Exploring different models of membership bodies
•    Research and present different fee models
•    In partnership with the sector explore and present options for a membership offer

Organisational and other responsibilities

• Represent NDTi as required, ensuring NDTi is presented as a values-driven, innovative, and high-quality organisation that is up to date with policy and practice and delivers effectively
• Work proactively with colleagues and teams across NDTi, contributing to organisational life and actively participating in meetings and events
• Ensure all organisation systems and process requirements are followed, supporting business and financial operational management of NDTi, adhering to all aspects of the Staff Handbook and relevant policies and procedures.
•  Undertake other reasonable requirements of the organisation in line with the purpose and spirit of this role description and the wider purpose of NDTi

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Subject knowledge and experience

• A minimum of 2 years’ experience supporting complex or large-scale, multi-agency projects in the public or private sector within employment, social care, education or health (e)
• Experience of planning, developing and delivering project plans and scheduled tasks (e)
• Experience of producing a range of high-quality reports and communications (e)
• Experience of working in partnership with other organisations and parties (e)
• Awareness and working knowledge of effective programme and project management approaches, techniques and tools, including risk management, process improvement, assurance or audit (e)
• Personal experience of providing or using advocacy services giving you a unique understanding of the sector would be advantageous but not essential (d)
• It would be advantageous to come with experience and knowledge of the advocacy sector and/ or membership/professional bodies (d)

Values and behaviours                                                                                                                             

• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively always reinforce NDTi’s values & behaviours framework. You will challenge behaviours and attitude that serve against NDTi’s values and inclusive culture (e)

Core Competencies                                                                                                                            

• Demonstrative ability to work independently using your own initiative and comfortable with lone-working (e)
• Can proactively apply initiative to solve problems and improve systems, practice and processes (e)
• Excellent planning and organisational skills with an eye for detail (e)
• Strong interpersonal and communication skills with the ability to communicate clearly in both written and verbal formats, to a wide range of people (e)
• Ability to manage own workload and prioritise tasks independently knowing when to seek help and support from others (e)
• Ability to take complex information and present in a way that everyone can engage with and understand (e)
• Work effectively as a team player (e)
• An inclusive approach to involving others in discussions and project work, respecting diverse views and perspectives, role modelling NDTi’s values and behaviours, and ensuring individual needs are met (e)
• Ability to work flexibly in an everchanging landscape and anticipate subsequent risks
• Willingness and ability to build and maintain your understanding of the advocacy sector and relevant legislative framework, policy and practice (e)
•  Advanced knowledge of Microsoft Office (collaboration platforms), project management software, collaborative platforms and a commitment to mastering relevant new technologies (e)

The Domestic cleaner  will provide a comprehensive cleaning service at WHAG’s, properties and offices across Cheshire West and Chester, Ensuring turnaround of properties meets targets and remains in excellent condition, whist compling with safe working practices and high standards. Maintaining H&S regulations, housing legislation and follow WHAG policy and procedure

WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.

We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.

As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.

Our Vision - To support and empower vulnerable women and those affected by domestic abuse. 

Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.

Our Values - Empowerment, Choice, Change, Strength

Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.

Message from the CEO

Dear candidate,

Thank you very much for your interest in the role. We are at an exciting inflection point as an organisation. Currently, we are a £6m T/O organisation with ~75 staff educating ~650 students and apprentices across our two campuses alongside a variety of short course activity. In recent years we have focused on putting the systems, processes and improved physical and digital infrastructure in place to allow us to scale our business model, and therefore our impact, rapidly.

Core to these solid foundations has been a significant improvement in our financial health in the past year following the successful completion of our capital projects and the residual impact of the covid-era falling away. With no debt, growing reserves and strengthened philanthropy relationships, we can be confident in investing in the right strategies for further growth.

To ensure we are pursuing the right strategies, we are embarking on the formulation of our new strategy for the next 5 years in Spring 2025. We will be bringing together the college's internal and external stakeholders, alongside pro bono support from Bain&Co., to set bold new goals for the next decade and a detailed roadmap for how we will meet them, specifically how we will dramatically increase the number of learners we educate and empower to become the next generation of diverse digital talent.

The Director of Finance and Operations is a pivotal role in the realisation of our renewed and heightened ambitions. Growth is only sustainable and successful when built on solid foundations and scalable infrastructure. Your role will be to ensure this is in place and continues to grow to meet our current and future needs . You will articulate the College’s financial and infrastructure development strategies in conjunction with our expert Governors and your senior leadership peers. You will then be responsible for the effective implementation of these strategies and the management of a high-performing team to execute on them in line with the College's 5 values: Collaboration, Creativity, Curiosity, Resilience and Rigour.

I hope this sounds like an exciting challenge. If it does, please read on and I very much look forward to reading your application.

Mark

Welcome to Ada!
We are searching for a dynamic, new Director of Finance and Operations as the College enters an exciting new period of growth across our Greater London and Greater Manchester regions and beyond. Ada is a high-performing specialist technical College, the first brand new Further Education College  in England since 1993. We use our deep relationships with our learners and industry partners to deliver a transformative education experience and train the next generation of diverse digital talent. We achieve top tier results and outcomes for our learners with a particular focus on recruiting learners from less privileged circumstances, ethnically diverse backgrounds and young women who are particularly under represented in the tech sector. >90% of our alumni are in employment or further education. For those in employment, 67% earn greater than the median graduate salary and 97% earn greater than the local living wage.

All our sixth form students and apprentices are passionate about tech and we are committed to  supporting them to progress onto highly skilled roles in the digital sector. In London, our specialist sixth form students consistently achieve the best BTEC Computing results in England while completing award winning work experience and live brief projects with industry partners like King Games, Deloitte and Bank of America.

In London and Manchester, we train almost 500 Higher Level and Degree Apprentices digital apprentices for 30+ companies ranging from Just Eat and Salesforce through to Deloitte and PwC as junior developers, data analysts and tech consultants. We use innovative Foundation and BSc.programmes that are developed with our employer partners and validated by the Open University with 98% of our apprentices passing and graduating successfully and progressing into permanent employment in tech.
At present, we operate from our new campuses in London in Pimlico and Manchester in Ancoats, opened in August 2023 and February 2024 respectively.

Role information 

Nature of the Role:                  0.8 or1.0 FTE. Hybrid working
Reporting to:                             Chief Executive Officer
Responsible for:                       Finance and Operations (inc. Premises, IT, Data and Impact)
Annual Salary:                           £competitive
Pension:                                      Workplace pension, employer contribution @ 10%*
Holidays:                                    30 days per annum
Location:                                     London (Pimlico) or Manchester (Ancoats)
Closing Date:                              25 March 2024. (Candidates' applications will be reviewed on a rolling basis. Early applications are advised.)

* Other options may become available in the near future

About You

Ada is looking for a talented Education Finance professional with experience of managing wider operational functions such as Data & Information, IT and premises. Leading a committed and growing team, you will be a key member of the College’s Executive Leadership Team (ELT) and work closely with Board Members. You will be laser focused on effectively managing Ada’s financial performance alongside the delivery of our digital transformation strategy and oversight of our MIS systems and data returns, ensuring our premises and IT deliver staff and students the resources they need. You will ensure our systems, processes and premises remain fit for purpose and focused on staff usability as the College grows and scales its learner volumes and impact. Our board is clear that with our fantastic new campuses delivered and improved financial health, we need to urgently grow our learner volumes and impact to realise our ambition of being a truly National College.
Experience and Ambition

A successful candidate will be able to evidence:

- An excitement for being part of the Ada’s Executive Leadership Team (ELT) and the opportunity to be a senior leader in a small, fast-growing College with ambitious plans, enviable industry links and a high performance, can-do culture. 

- A track record of successful financial management and leadership in the FE sector, or significant compensatory experience, which is easily translatable to the role 

- A track record for leading, building and managing high-performing teams

- High ethical standards and influencing skills with the ability to engage effectively with all staff across the College, the governing body, EFSA, DfE and Employer/Philanthropy partners

- Good knowledge and instincts for the basics of effective information and data management, compliance and impact measurement

- The ability to lead college-wide projects to improve our IT and digital capabilities

- A focus on being able to deliver the key resources – physical and digital – to enable our learners and staff to excel

- Strong attention to detail and a willingness to roll up their sleeves and be involved in resolving operational issues where needed.

Key Responsibilities and Accountabilities

- Provide strategic leadership and operational oversight of a robust financial, physical and digital management infrastructure for the College

- Be a collaborative, enthusiastic member of the College’s ELT, working closely with staff and Governors to help deliver our ambitious strategy

- Lead the Finance, Data, Impact, IT and Premises teams, driving high performance and effectiveness.

- Work with your team, providing timely finance and data analysis to the Board of Governors, CEO and ELT to aid strategic decision making

- Lead on effective risk management and mitigation at the College working with the Director of Operations and other relevant team members

- Working with auditors on the production of statutory accounts and oversee and effective internal audit cycle (currently outsourced). With the Audit Committee Chair and Board Clerk, lead the organisation of the Audit Committee. 

- Lead on iteratively updating and effectively implement the organisation’s digital transformation strategy

- Support the college’s emerging impact function in the delivery of cutting-edge analysis and information on our performance and how we impact the lives of our students

- Lead on strategic risk management, working with other senior leaders to maintain accurate registers and reporting regularly to the Board of Governors. 

- Lead the finance team to ensure effective treasury management, including annual budgeting, effective cash flow management and short and long term forecasting

- Maintaining and developing key relationships with all relevant external bodies

- Providing leadership to our new Impact function, ensuring that we accurately identify how we change the lives of our students and feed this back into the improvement of our offer.

- Undertaking other duties commensurate with the role as directed by the Chief Executive Officer or as delegated by the Chair of the Board.

Legislation and Compliance

• To provide leadership on ensuring that all statutory returns are accurately prepared and submitted in a timely fashion. These include the FE sector annual ESFA and ILR returns. 

• Ensure the College has adequate insurance cover at all times including employer’s liability, buildings and equipment cover, personal accident, travel insurance and other relevant cover.

• Acting as Chief Data Officer in response to GDPR requirements.

PERSON SPECIFICATION

Essential Qualifications and Experience:

• A demonstrable track record of successful financial management in an Education and Skills context

• Demonstrable experience of board-level interactions, external stakeholder management and leading and managing high-performing teams in line with Ada’s five values.

• Good working knowledge of effective: data management systems and practices, financial and management information systems, GDPR and compliance matters in a regulated organisation

• The ability to provide leadership and drive improvement across a broad range oforganisational services

• Demonstrable evidence of embedding and promoting equality, diversity, and inclusion in the workplace.

Desirable Experience:

• Accountancy Qualification, e.g. ACA, ACCA, CIPFA, CIMA.

• An understanding of the funding, regulatory and legislative environment of Colleges.

• Delivery of, or strong involvement in, organisational digital transformation.

Note: The job description is designed to provide an overview of the main duties related to the role. It is not an exhaustive list and can be varied in consultation with the post holder.

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day. 

Equal Opportunities

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;

•To recognise and develop the diversity of skills and talent within its current and potential community;

• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation.

Applicants with disabilities

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact us.

Sponsorship 

Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to Apply

Please complete send a CV and brief Cover Letter outlining your interest and suitability for the role to us. If you have any queries in advance of applying then please also direct them to this email address.

We are looking for a Specialist Huntington's Disease Adviser to provide invaluable, specialist support and advice to people affected by Huntington’s disease. The role is 21 hours per week and is home-based, living in the Merseyside and Isle of Man area, but will involve extensive travel within the region and occasional travel across England and Wales. 

We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer specialist help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

Some of your main duties will include:

• Undertaking a confidential needs-led assessment of the individual and/or carer, in consultation where necessary with other agencies.

• Working in a way that promotes safety and wellbeing. Identify and act appropriately where issues of risk, including safeguarding, arise and refer to the relevant leads and agencies where appropriate.

• Negotiating care and support to ensure the best possible service is provided by the appropriate agencies, monitoring the quality and effectiveness of service provision, and advocating where necessary on behalf of the recipient of services.

• Delivering training and information for professionals, ensuring that they have a comprehensive understanding of the needs of people affected by Huntington’s disease.

• Organising and facilitating educational and peer opportunities for families and professionals.

• Promoting and raising awareness of Huntington’s disease and the Huntington’s Disease Association.

• Establishing new peer support opportunities where a need is identified and to promote the online support services facilitated by the Huntington’s Disease Association.

​Learn more about the role of Specialist Huntington's Disease Adviser in the job pack included.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

We are looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application for the role of Specialist Huntington's Disease Adviser.

To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without both a CV and cover letter will not be considered.
 

Closing date for applications is Tuesday 11 March 2025, 9am. 
 

Interviews will be held in Liverpool on Monday 24 March 2025.

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Are you passionate about public libraries? Do you want to see them move up the political and public agenda? Can you help the library sector get the right message to the right people at the right time?

Libraries Connected is a small organisation with big ambitions for public libraries. As part of our ongoing growth, we are establishing a new team to turbocharge our work advocating for the library sector, influencing policy, delivering research and shaping the national conversation around libraries. This is a unique opportunity to establish and recruit a new team, set our priorities for this area of work and make a lasting impact on public libraries.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

You will influence change by putting the issues that matter most, both to Dimensions and to the people we support, on the public’s agenda.

You will help Dimensions to work towards our vision of better lives for more people by building relationships with key journalists so we can reach our target audiences more frequently and more impactfully.

Through your work, Dimensions will build on its reputation as an expert on sector issues, a good sector partner and an organisation dedicated to supporting people with lived experience to tell their own stories.

Applications will be shortlisted on receipt and interviews will be held on the 25th March, face to face in London. The closing date of this role may close early depending on volume of applications.

About the role: Your main duties will include: 

• To develop a media relations plan and co-ordinate public relations activity in line with Dimensions’ corporate priorities to ensure consistent messaging across PR, social media, and campaigns.
• To build strong, trusting relationships with journalists and producers with an interest in social care and related issues, fielding all media enquiries.
• To create content for press releases, byline articles and op-ed pieces by delivering newsworthy stories based on original data, personal stories and clear calls to action.
• To deliver a frequent roundup of news to key internal stakeholders, supporting internal sector awareness on issues and seeking resulting opportunities to project our voice on the issues that matter most to us.

About you: The successful applicant will have:

• Able to draft stories that generate headlines and communicate key messages as a result of strong relationships with journalists.
• Able to demonstrate extensive experience of designing, executing, and evaluating successful public relations campaigns on social affairs issues at both a local and national level.
• Possess exceptional writing, editing and verbal communication skills.
• Strong, demonstrable social media experience and impact.

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.