Service Support Workers Jobs in Manchester

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.

Job Summary

To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.

We are looking for passionate individuals to work in the National Counter Trafficking Centre.Are you ready to improve the lives of young people affected by modern slavery, do you have Immigration, Social Care, or Criminal Justice Experience? If you have answered yes then we are waiting to hear from you! 

We have several full-time roles available (37 hours per week) they will be Home Based with potential for extensive travel within each region. 

Salary - £27,573.00 - £29,542.50 plus £312 per annum Office at Home Allowance. 

If you are interested in applying for these roles, you must have a current driving licence and use of a car. We are looking for people to join our team who live in the following area's:

• Greater Manchester, West Yorkshire, North Yorkshire

What are the responsibilities of the Independent Child Trafficking Guardian:

Support for Children: Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs. 

 Within this role some of your responsibilities will be: 

• Supporting professionals, including Social Workers, Police, Youth Justice Teams, Foster Carers and Residential Support Workers, to identify children exploited through modern slavery and refer them into the Service 
• Provide advice, guidance and information about child trafficking and initial safety planning to professionals through 1:1 case consultations or attendance at multi-agency meetings 
• Develop initial needs assessments and action plans 
• Support practitioners from partner agencies to meet the needs of children who have experienced trafficking and exploitation
• Manage a substantial caseload of young people supported through direct and indirect work, working within the requirements of service Key Performance Indicators and in line with Home Office Guidance.
• Support children through face-to-face contact and online platforms using creative approaches to ensure that children receive an excellent standard of specialist support within the boundaries of the role.
• Identify and respond to safeguarding, alerting managers to concerns and working with staff from partner agencies to deliver a robust safeguarding response. 

We will be holding a drop in session on Monday 20th January at 10am or Wednesday 22nd January at 4.30pm. Everyone is welcome to attend to find out more about Barnardo's National Counter Trafficking Centre and the role Independent Child Trafficking Guardian. There will be an opportunity to meet some of team and ask questions about the service and the role.

Join the meeting now - Monday 20th January 2025

Meeting ID: 344 180 159 317

Passcode: Bb6SY3fy

Join the meeting now - Wednesday 22nd January 2025

Meeting ID: 356 340 337 039

Passcode: G6LB3QF7

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
This contract is due to expire on 31 March 2026.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date and as we fill vacancies the geographical areas may change. We recommend that you apply for this role as soon as possible

This is a fantastic role for an ambitious fundraising expert who likes to roll up their sleeves and combine strategic thinking, with active fund raising and the leadership of a team.

This is an ideal role for someone who is wanting to advance their career by taking on a senior role within the international NGO sector as part of Global Health Partnership’s (GHP’s) Leadership Team.

GHP has a strong track record in securing institutional funding. Our priority now is to build on this track record and further diversify our funding sources and innovate in how we fund our work to achieve greatest impact.

You will enjoy considerable autonomy as you continue to grow GHP’s visibility with external partners and our income, working with the full support of the Chief Executive and Board of Trustees.

Here are the top four things we think you can be excited about:

- Being at the heart of the UK global health community, supporting UK NHS and other health workers to engage internationally, working closely with diverse partners including WHO, UK Government Departments and the NHS.

- Developing your own strategy and team to deliver growth in income across major donors and corporate supporters.

- Working with the recently formed business development team and with colleagues from across the organisation (in the UK and overseas) to identify opportunities for funding and developing bespoke proposals.

- Taking on a leadership role within GHP, contributing to the quality and strategic direction of its global health work.

MAIN RESPONSABILITIES
Reporting to the Deputy Chief Executive as a member of the Leadership Team. Responsibilities for Fund raising are distributed across many roles in the organisation, but you will be responsible for the development and delivery of the organisational Fundraising Strategy, paying particular attention to the diversification of our funding portfolio and ensuring all teams are supported to achieve their fundraising goals.

Your main focus will be on diversifying our funding sources, growing our income from major donors and corporate supporters and increasing our effectiveness and reach with trusts and foundations. You will have the autonomy to shape the role and make it your own. We encourage the successful candidate to showcase their creativity and strategic thinking to enhance our profile, attract and retain new donors and to grow income.

You will have impeccable stakeholder management, ensuring our core Partners, Stakeholders, Donors and Trustees receive timely, engaging and trusted updates on our work and impact, and have a positive experience of creating change with GHP.

You will be a positive, flexible, and hands-on team player who is able to create a team around projects and campaigns, as well as build strategic relationships with strategic donors, philanthropists and partners.

WHAT WE OFFER

· Flexible working hours

· Remote working arrangements, with regular travel to London

· Enhanced Maternity and Paternity leave benefits

· Confidential Employee Assistance Programme

· 25 days annual leave plus three days off between Christmas and New Year

· Annual learning & development allowance

· 5% employer pension contribution when an employee contributes 3%.

· Cycle to work scheme.

· A friendly, supportive work environment.

HOW TO APPLY

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification. This letter should be submitted with a CV by midnight Monday 20th January 2025, with ‘Head of Fund Raising’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. GHP is an equal-opportunity employer, and any form of canvassing will lead to automatic disqualification. The job holder must be able to live and work in the UK. Non-EC nationals will require current and valid permission to work in the UK.

An exciting new opportunity has become available to join our dynamic, fast-paced, hardworking HR team to deliver efficient human resource services for a Stockport town centre based charity.

We are looking for a warm, professional, confident and articulate individual to deliver an efficient HR service and the highest standards of internal and external customer care to our employees nationally. Working from our busy Stockport Town Centre office you will ensure that rigorous personnel procedures are carried out in accordance with agency and stakeholder requirements. Additionally, you will advise and support senior staff in respect of welfare issues, ill health and attendance, capability, grievance, disciplinary procedures and ensure legal compliance, fairness, consistency and good practice in all HR matters and procedures.

This is an excellent opportunity for individuals who are passionate about HR and are truly committed to providing excellent customer service.  A perfect starting point for an enthusiastic individual with full exposure to all aspects of the employee life cycle.  Extensive support and mentoring given for the successful applicant and an opportunity for CIPD support on completion of probationary period.

Vacancy Reference Number: 80956

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, we are unable to accept Skilled Worker Visas.

Location of Work: Home/Remote working with some travel for meetings and events.

Contract Type:  Self-employed contractor

About Trauma Treatment International

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to survivors of collective violence*, internationally. We provide direct psychological assessment, formulations and treatment to survivors of torture, trafficking, slavery and war, and organisational support (organisational reviews, training, reflective practice and consultation) to human rights organisations that share our aims (of reducing collective violence and/ or support people affected by collective violence) to mitigate the impact of trauma exposure on the workforce, and assist in sustaining the important work they undertake. 

TTI was founded in 2017 and has grown significantly in the last few years. With an increase in people affected by torture, trafficking and slavery, persecution, war and other forms of collective violence, efficient, evidence-based and effective trauma-informed responses are critical in mitigating the cycle of violence and contributing to more peaceful societies. TTI is borderless, working remotely to ensure that we can meet need, wherever it is in the world. 

*‘Collective violence’ is defined as "the instrumental use of violence by people who identify themselves as members of a group--whether this group is transitory or has a more permanent identity--against another group or set of individuals, in order to achieve political, economic, or social objectives” (Garfield, Llanten Morales, & Dresden, 2003, p.144).

We are calling for Specialist Associates to join our highly experienced team to increase our multidisciplinary expertise, and to meet the holistic needs of our clients, to ensure that they receive the very best clinical service.

Specialist Associates could be asked:

● for their professional advice by our internal clinical leadership team and/ or to join formulation meetings in particularly complex cases

● to join psychological sessions to offer a broader MDT perspective in complex cases

● to assist in TTI’s wider work (depending on individual associates interests, skills, availability and capacity)

In particular, we are looking for experienced:

● Social workers (who have worked in mental health services)

● Speech and language therapists

● Psychiatrists

● Occupational therapists (who have worked in mental health services)

● Clinical psychologists (trained in evidence-based trauma treatments with experience of treating PTSD/ C-PTSD and/ or undertaking adult neurodevelopmental assessments)

● Trainers (mental health professionals with experience of delivering training)

● Doctors

● Nurses

● Neurologists 

● Physiotherapists

● Researchers

How much time will I need to give?

We like to develop sustainable relationships with consistent, skilled and reliable associates who we know well. As a small charity, our need for input from our associates will change dynamically based on funding and projects we are undertaking. This means that whilst at times we might have a low need for input from you, at other times we might request more.

We understand that our Specialist Associates will likely have other work and life-demands that mean that what they can offer may also change over time. We make sure that we have regular contact so that our Clinical Lead understands what your time commitment is and can maximise your skills, interests and availability (whether this is a few hours a year, a month or a week) to match our needs as an organisation.

TTI provides the opportunity for connection time, peer supervision and in-house training, which Specialist Associates are welcome to attend in their own time and at no cost to TTI. These sessions are not mandatory but provide a good opportunity to build skills, share learning and engage in the wider organisation as a team as we grow and develop.
 

What we can offer you:

Becoming an associate at TTI is a highly rewarding role and in addition to financial renumeration provides the opportunity to:

· work alongside other skilled MDT professionals, highly motivated to provide evidence based and excellent care to people exposed to collective violence, use your specialist skills to help people reduce the distress they are in and improve their quality of life in ways they ask for, following experiencing collective violence and join our research advisory group, clinical advisory group and project advisory group (if appropriate). 

· be part of a growing organisation and committed team striving to embody trauma informed principles as we work together to achieve our mission of a world free from the trauma of collective violence.

Hours: Full-time

Pay: £40,000 - £42,000 based on experience

Duration: 10 months

Location: UK-Med Office, Manchester, UK (Hybrid Working) or remote working options within +/-2 hours of UK Time

Are you passionate about developing and coordinating innovative capacity building approaches for complex humanitarian contexts? Could you be our new remote Capacity Building and TeleHealth Project Lead?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As the focal point for UK-Med’s Telehealth and Capacity Building in Sudan project (REACHES Sudan), the Project Lead will play a critical role in delivering this 10-month initiative, funded by the Sudan Humanitarian Fund and in collaboration with Relief International. The project aims to provide integrated, life-saving healthcare to vulnerable populations in Sudan through innovative remote telehealth and capacity-building interventions.

The Project Lead will focus on designing and coordinating impactful training programs for healthcare workers, ensure learning is aligned and developed based on real-time needs, and managing digital capacity building and telehealth delivery platforms. This role includes working closely with the Health Advisor and senior leadership to develop and document UK-Med’s telehealth methodology, paving the way for sustainability and future use in emergency response programming.

The ideal candidate will have a strong background in learning and capacity building, preferably with experience in designing and piloting new training methodologies. Ideally you will be able to use your experience in humanitarian programming to ensure that solutions are fit for purpose, impactful and accessible in complex humanitarian emergencies. You will have excellent project management skills and the ability to adapt to evolving needs.

A positive, flexible, and solutions-oriented approach is essential, as is the willingness to support in-person training delivery when required.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack – Project Lead - Telehealth & Capacity Building - December 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply below, as soon as possible and no later than Friday 17th January 2025

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

The Role: Operations Manager

We are seeking an inspiring and dedicated Operations Manager to play a key role in our organisation, leading and supporting our passionate staff team of eight people and managing daily operations at M13 Youth Project, supported by and reporting to the Founder.

You will lead on the smooth running of operations, working closely with youth work staff to nurture a trusting, inclusive and dedicated working culture, which enables staff and young people to feel safe, valued and hopeful and to develop excellent work together.

You will be responsible for overseeing the ongoing development of our staff team, including scheduling staff and activities, managing working hours and absence, line managing staff, supporting recruitment, induction, disciplinary and grievance processes and being the first point of contact for the team.

This role requires experience and capability in managing processes and people, with good organisational skills, attention to detail, emotional intelligence and dedication to completing tasks. Empathy, good sense, creativity and ability to manage competing priorities are essential, along with the ability to co-design solutions to effectively manage any issues arising in the office environment, whilst ensuring high quality youth work and excellent external relationships with partners.

Whilst knowledge of and previous experience within a youth and play work context is not a requirement, you will have an appreciation of and commitment to seeing children and young people’s lives enriched, and to developing an understanding of our approach to youth and play work. If required, the Founder will continue as Designated Safeguarding Lead and professional practice supervisor of youth & play work staff.

Diversity, equity, inclusion and anti-oppressive practice are important to us at M13 Youth Project across all areas of the organisation and we welcome applications from people of all backgrounds.

Your key role in effectively managing operations will free up the Founder to lead and focus on overall finance management, fundraising and on the strategic leadership, evaluation and development of M13, our Trustees and youth board, and the A6 Youth & Play Partnership, which M13 leads.

This is an exciting role for someone eager to make a significant difference to an amazing youth work charity: maintaining our high standard of work; supporting our 30th Anniversary celebrations; contributing knowledge, skills and passion to enhance and develop our current and future operations; and leading a team that creates life-enhancing youth and play activities that support the safety, growth, joy and well-being of children, young people and young dads.

Please refer to the Recruitment Pack for the full Job Description and Person Specification, available on our website and when you click the apply now button.

At Better Story, we are dedicated to raising funds and shining a light on organisations that are making a real impact in the world. From those who provide vital support to refugees, to those who empower individuals to transform their lives, and those who are driving positive change in their local communities, we stand behind causes that truly matter.

An essential part of our sustained growth is the recruitment of a Trusts and Foundations Fundraising Consultant. Could that be you?

As a Trusts and Foundations Fundraising Consultant, you will play a crucial role in serving our clients by:

• Understanding their work in detail and collecting the necessary information to write compelling cases for support and applications.
• Leading communications with the clients you support.
• Researching suitable trust funds and foundations
• Creating a strategic plan for submitting applications.
• Writing inspiring applications that get results and make a real difference to the organisations we support.

Please see the full job description that is attached. 

Further Details

• Full Time = 35hrs a week 
• Salary: £26,250 (rising to £27,500 in April '25) + Pension contribution + home working allowance + IT equipment.
• Location: Fully remote. With optional meetings in Bristol, UK
• Annual Leave: 35 days per year including Bank Holidays

 Please submit a CV and tailored covering letter. We'll be interviewing as and when suitable candidates apply.

We look forward to hearing from you. 

The Operations, Fundraising and Communications Manager will:

• Manage the internal operations of the organisation and ensure that the Board of Trustees meets its legal obligations.
• Manage the external profile of High Peak Community Arts, in order to maintain and increase the sustainability of the organisation, through increased visibility and income streams.
• Take joint responsibility with the Board of Trustees and the staff team for the ongoing development of the organisation.

Are you a Media and PR professional who wants to use your skills to help support young people and their families to deal with the impact of cancer, both during and beyond treatment?

Charity People is partnering with Young Lives vs. Cancer to recruit an interim part time Media and PR Officer to join their team.

Joining the Media Team at a key time as the organisation embarks on the first stage of its North Star vision which will see them working with partner organisations to close gaps in the current provision of care for young people and their families by 2035.

Contract: Nine month interim role, four days (28 hours) per week

Salary: £34,616 FTE (outside London); £36,512 FTE (London)

Location: Home based with some travel to London or Bristol - ideally around one to two days per month

Closing date for applications: midnight on Sunday 19th January

Interviews will be held remotely week commencing: 27th January

This is an important role where you will lead on communicating a portfolio of key areas of Young Lives vs Cancer's policy work, fundraising activities and services, to a wide range of audiences, identifying reactive opportunities and through targeted media campaigns.

Core responsibilities within the role will include:

• Manage media partnerships such as national media fundraising appeals or campaigns
• Establish quality effective relationships with a wide range of stakeholders including Media and News outlets, journalists and charity partners
• Participate in the reactive news desk rota, responding to urgent media enquiries and providing advice to staff and senior managers
• Take advantage of opportunities to provide and publish reactive comment, opinion and content in a timely manner to involve Young Lives vs Cancer in news stories and debates that align with the charity's priorities
• Brief national, regional and local media (print, broadcast and online) on Young Lives vs Cancer and its activities. Support the Head of Media and PR to implement reputation management plans
• Brief staff spokespeople (including senior staff and specialist social workers) ahead of media interviews to ensure they are prepared and ready to speak on message
• Use data and research to engage media and news outlets
• Produce messaging, position statements, prepare for media interviews and deal with complex reactive press enquiries
• Contribute to the development and delivery of the charity's strategic media plan - lead a strategic development priority area, working across the team and organisation
• Develop and implement creative, effective media plans for campaigns and projects, in-line with the charity's overall strategic objectives
• Gather and develop stories and take a proactive role in identifying opportunities in online and offline media to place news and feature stories on Young Lives vs Cancer activities, campaigns, and services
• Initiate and maintain good working relationships with a network of editors, journalists and broadcasters, especially within the health, education and social care media, and ensure they are briefed appropriately on Young Lives vs Cancer activities and issues
• Write press releases, features, articles, opinion pieces and statements; ensuring these reflect Young Lives vs Cancer's values and key messages.
• Work closely with the Brand and Marketing Communications team to understand local business priorities and effectively coordinate and plan activity.

The Media and PR Officer will have previous experience of working in a Media and PR role. The successful candidate will have a thorough understanding of media monitoring and evaluation; the ability to engage positively with a wide range of internal and external stakeholders; excellent storytelling ability; and the ability to translate complex information in clear, understandable messages.

You'll be a creative and innovative thinker and you'll demonstrate Young Lives Vs Cancer's values: you are brave; you are confident; you have integrity; and together, across all levels and with our external partners, we are one team.

How to apply

The application process is CV and Supporting Questions. If you would like to apply for this role or for an informal confidential, please apply via the link below with a copy of your CV or email Alice Wood at Charity People for the pack and full details on the application process.

Due to the festive break, we'll be starting to contact potential candidates from the 6th January 2025.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.