Service Manager Jobs

£50,000 - £52,900 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

As part of the Strategic Communications, Campaigns and Brand team, you’ll support the Head of Strategic Communications, Campaigns and Branding by directing the Business Partnering team, and developing and embedding our Business Partnering model.

You’ll partner with senior leaders and product owners to act as a supportive enabler of their communications objectives, and ensuring they’re actively engaged in the development of communications strategies, objectives and plans. A major part of the role will be enabling the integration of activity into the wider communications plan to enhance results from our communications.

You’ll guide the planning process for projects and campaigns to build awareness of risk, tackle health inequalities and improve outcomes for all men affected by and at risk of prostate cancer. As part of this role, you’ll also be managing a team of two.

Please note this role is known internally as Senior Communications Business Partner (HSEI & Research).

What we want from you

In this role you’ll be leading a new team of Business Partners and a Communications Planning Manager to ensure Prostate Cancer UK’s communications are well-planned, integrated (where appropriate), and effective. That means you’ll need a strong understanding of high-impact communications business partnering and planning, using an agile, flexible, and fast-paced approach.

You’ll also excel at building trust and connections with community groups, ideally with experience in reaching, engaging, and activating high-risk communities.

Prior experience and knowledge of devising and delivering big multi-channel campaigns – including PR, social media, communications and marketing would be an asset. You’ll be a strategic influencer who understands how positive, coordinated relationship management drives performance alongside an outstanding communicator – who’s confident and good at communicating complex technical information to general audiences.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 20th April 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 28th April 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.

A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.

Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

Job Purpose

This is an exciting time to be joining Barnsley CVS and the development of its volunteer offer, working closely with the Barnsley Refugee Advice Project to ensure best practice.

The main purpose of the role is to facilitate better integration of refugee’s, migrants, and asylum seekers into community life in Barnsley using the vehicle of volunteering as a means of supporting this.

You will be responsible for building a strong and trusted relationship with the refugee and asylum seeking community; ensuring potential volunteers are well supported to easily access volunteer roles in Barnsley and playing a significant role in community cohesion. You are likely to provide support through 1-1 support, small group sessions or carefully worded website adverts and information.  Alongside this, you will work closely with voluntary and community sector groups to help them develop appropriate opportunites, ensure good practice and create a network of trusted organisations.

You will need a passion for volunteering and inclusion, patience to work with vulnerable communities and the ability to communicate with a diverse range of people in both a written and spoken context.

Main duties

Individual support

· Providing direct support to individuals from Barnsley refugee, migrant and asylum-seeking community to find community-based volunteering roles

· To support the potential volunteer through the application process

· To support the potential volunteer through the recruitment and selection process

· To provide support to the volunteer during the settling in period

Support to organisations

· To work with organisations to ensure that volunteer policies and procedures are inclusive

· Work with organisations to provide high quality support to volunteers from the Barnsley refugee, migrant and asylum-seeking community

· Provide support and guidance in relation to obtaining DBS and equivalent checks where necessary

· Provide information, advice, training and assistance to organisations on the implementation, management and monitoring of volunteering activities

Collaboration

· The post-holder will be expected to work in collaboration with the Barnsley Refugee and Advice Partnership

· To attend the migrant drop-in and work in collaboration with the partners of the migrant network

· To work in collaboration with other Volunteer Coordinators both internally and externally through attendance at the Volunteer Coordinators / Managers meetings hosted by Barnsley CVS

· To attend workshops, group meetings, market places to help network and promote the volunteer services of Barnsley CVS

· To create reports reflecting the progress and learnings of the project to both report to the local authority and to assist in development

Variety, the Children's Charity, seeks an experienced Corporate Partnerships Manager to develop and deliver our corporate partnerships portfolio and secure new, high-value partnerships – could it be you?Our corporate supporters are key to achieving our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK. You will be joining the charity at a very exciting time as we launch a three-year strategy to drive ambitious growth and develop sector-leading partnerships.

Based in our head office in London, you will play a key role in our fundraising team, working alongside the CEO and Director of Fundraising and Communications to develop corporate leads from our high-profile events and supporters, grow our existing partnerships and drive corporate engagement to achieve our goals. 

In the UK, there are more than 1.3 million disabled children and nearly four million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. Variety is also involved with a number of capital projects which transform the facilities of hospitals and SEN schools. In addition, each year tens of thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help. Help that makes a real and immediate difference.

We’re not content to rest on our laurels – we have recently completed a leadership transition that will provide the strategic and operational foundation for the charity to be more effective than ever. We plan to double our income in the next three years and grow our support for children and young people across the UK.

Here are some of key responsibilities of the role although a full brief and job description is available on request:

 ●  Account management of a portfolio of corporate partnerships, delivering first class stewardship to meet income targets and agreed KPI’s, increasing engagement to deliver maximum potential for Variety

●Management of the new business pipeline and new business approaches, developing leads and identifying prospects, engaging them with our work to grow the partnerships portfolio

●Create comprehensive partnership delivery plans including fundraising, communications, finance, impact reporting with partnership key messaging

●   Write and deliver bespoke propositions, proposals and pitches for new business development meeting agreed KPI’s

In return we are looking for someone that has the following attributes and experience:

•   Experience of managing multiple, large corporate partnerships

•   Experience of managing a variety of different types of partnerships (e.g. employee fundraising, transactional, programme focussed partnerships, corporate foundations, etc)

•   Experience of new business development and securing new partnerships

•   Experience of account management set-up and partnership agreements

•   Good organisational and planning skills

•   Enthusiastic, energetic, self-motivated

•   An understanding of the fundraising marketplace and partnership trends

HOW TO APPLY

Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.

Applications will close on 30th April 2025 at 5pm with interviews taking place week commencing 5th May 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview

MAIN BENEFITS, TERMS AND CONDITIONS

• 25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual).
• In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
• Employer pension contributions of 7%,
• Life Assurance 4x annual salary
• Medicash cover
• Company sick pay scheme
• Hybrid working - 3 days in the office, 1/2 days working from home

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

The Joshua Tree is a growing charity with a vision to support any family affected by childhood cancer that needs us. 

To help us achieve this, we are looking for a passionate and dynamic Business Relationship Manager to join our income generation team, focusing on North West England particularly Manchester and suburban areas. This role will build and nurture relationships with businesses and organisations in order to generate funding. 

As our new Business Relationship Manager, you will cultivate existing business contacts while identifying and securing new introductions and opportunities. Your role will focus on building strong relationships with organisations to maximise fundraising potential and ensure long-term financial support. Representing the charity with enthusiasm, you will promote our work and foster lasting partnerships to achieve income targets. 

Additionally, you will collaborate closely with our new Income Generation Advisory Board, comprising of business leaders and CEO’s who can support you with high-level introductions, leads, and strategic insights. 

Ideally, we are looking for someone with proven experience in fundraising preferably in the charity or non-profit sector however, applications will be considered from candidates who work in a similar role outside of the charity sector.

What is important to us is your drive and natural ability to engage with people, build meaningful relationships and use your initiative and creativity to generate income from business and organisations. 

The Impact and Evaluation Manager designs and leads the organisation's impact, evaluation and research programme, ensuring accountability, learning, and continuous improvement.

Description of role:

This post is responsible for delivering the Impact and Evaluation portfolio at Buttle UK. The role has a key strategic role to play in understanding the impact of our grants and leading a broad portfolio of evaluation work. The I&E Manager is responsible for monitoring and delivering evaluation reports, creating and analysing internal and research data, and building and maintaining relationships with key stakeholders and data partners. The role works closely with the internal fundraising and grants teams at Buttle UK to strengthen their work by providing data, insight, and support. Our Impact and Evaluation portfolio also includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. The role is supported by, and is line manager to, an Impact and Evaluation Officer.

To get a copy of the Job Pack please click through to apply. You will then be able to download the pack.

Are you passionate about empowering young people to unlock their potential?

Do you have a proven track record in delivering impactful programmes within education? If so, we have an exciting opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise (YE).

About us

This is a fantastic opportunity to join a team of over 90 employees and over 2000 volunteers united by our goal to empower young people to discover, develop, and succeed by equipping them with the skills, knowledge, and confidence they need to thrive in work and life.

Through hands-on enterprise and financial education programmes, Young Enterprise helps young people build essential skills such as problem-solving, teamwork, leadership, and financial literacy—preparing them for the modern world.

Since we set up in 1962, we have ensured over 7 million young people had the opportunity to prepare for the world of work and over 1 million young people set up and run their own business.

Why Work for Us?

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. Here’s what you can expect from us:

• People-Focused Culture: A friendly and supportive workplace where we work together to achieve our mission.
• Commitment to Equality and Diversity: We actively promote an inclusive environment where everyone can thrive.
• Generous Benefits Package: Enjoy a generous holiday allowance, access to an NHS top-up scheme, Employee Assistance Programme, cycle-to-work scheme, and more.
• Mentorship Opportunities: Access to a mentoring scheme with a corporate partner to support your personal and professional development.
• Life Assurance: Group Life Assurance for added peace of mind.
• Pension scheme

About you:

• A Motivated Self-Starter: Someone who is proactive, driven, and able to take initiative.
• Strong Relationship Builder: Proven ability to develop and maintain relationships with a range of stakeholders, including schools, volunteers, and corporate partners.
• Confident Presenter: Comfort in presenting and delivering to large audiences, inspiring young people and educators alike.
• Excellent Organisational Skills: The ability to prioritise, manage multiple tasks, and problem-solve effectively under pressure.
• Professionalism with Young People: A natural ability to build rapport with young people, displaying respect, empathy, and enthusiasm.
• Enthusiastic about volunteering: Someone who understands the impact of volunteering, with the passion and drive to ensure that our volunteers have an excellent experience.
• Promoter and Inspirer: A passion for inspiring young people and helping them achieve their potential.

About the Role:

As the Educational Partnerships Manager, you will play a vital role in connecting with schools, colleges, and youth clubs across North East London, with a particular focus on those based in the most disadvantaged communities. This means you'll be working with schools that serve young people from areas with the greatest barriers to social mobility. Your mission will be to ensure these young people have access to life-changing opportunities, enabling them to develop vital skills, build an enterprising mindset, and prepare for a successful future.

You’ll be a key member of YE’s Educational Partnerships Regional Team, collaborating closely with the Educational Partnerships Regional Manager to drive the success of our enterprise and financial education programmes. These programmes are designed to help young people make positive contributions to their communities and society, while equipping them with the tools to shape their own future.

This is a dynamic and rewarding role where no two days are the same. You will engage directly with young people and teachers in schools, delivering and supporting YE’s programmes, while developing new relationships and strengthening existing partnerships.

There is a degree of manual handling and you will be required to work some evenings and weekends. Further:

• There is the potential to be on your feet for extended periods of time.
• You will be required to support with setting up venues for events.
• You will be required to transport resources and other materials between your car and the venue or around a school building.

Key Responsibilities:

• Develop and Nurture Relationships: Cultivate and expand relationships with educational institutions, including schools, colleges, and youth clubs, to deliver YE’s programmes and services effectively.
• Promote the Impact of Our Programmes: Raise awareness of YE’s enterprise and financial education programmes, demonstrating how they help young people build essential skills and prepare for the future.
• Delivery of Programmes: Deliver engaging sessions and support the delivery of YE’s programmes to young people across various educational settings, including schools, colleges, and youth centres.
• Volunteer Management: Identify, recruit and locally train Business Volunteers, Volunteer Mentors and Local Volunteer Teams. This will include harnessing excellent relationships with volunteers, ensuring that our volunteers are supported on their journey with YE.
• Collaboration and Teamwork: Work alongside your regional team to achieve shared KPIs, contributing to the success of the region and the wider organisation.
• Income Generation: Actively support efforts to generate local income and secure resources to continue delivering our impactful programmes.
• Safeguarding: Undertake training and ensure YE’s safeguarding policy is adhered to at all times.
• Tech-Savvy: Competence in using IT tools such as Microsoft Word, Excel, PowerPoint, and Teams.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training throughout their employment.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

How to Apply:

If you’re ready to make a real difference to the future of young people in North and Central London, we want to hear from you! Please send your CV and a cover letter (no more than two pages) outlining why you are the ideal candidate for this role. Applications must be submitted by 23:30 on 17 April 2025. Please note that applications without a cover letter will not be considered.

Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. While we aim to respond to all applicants, if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.

Join us and be part of an organisation that’s shaping the future of young people across the country. Apply today!

Job title: Philanthropy Manager

We are seeking our first Philanthropy Manager to cultivate, solicit and steward a portfolio of donors and prospective donors (including alumni and other individuals, companies and charities) to generate major gifts £10,000 - £1 million+ for the Trust.

The successful candidate will join a small Executive Team of two (Director and Stewardship Officer) and work closely with our newly appointed Chair (from 6 July 2025), the Board of Trustees, and members of its sub-committee for Alumni Relations, Fundraising and Communications.

The first Kennedy Scholars departed for Harvard and MIT in 1966. In 2026 we will celebrate the 60th anniversary of this significant milestone in our history. The impact of this life-changing opportunity over the past 60 years will feature strongly in our new fundraising campaign.

Reporting to: Director of the Kennedy Memorial Trust (KMT)

Hours: Full-time 37.5 hours per week. We understand that full-time hours may not suit all candidates, so there is some flexibility in the hours and work schedule.

Contract: Permanent

Compensation: Salary £45,000 FTE, 30 days holiday plus bank hols (FTE) and 8% employer pension contribution after 3 months’ service

Location: Home-based but within easy access to London. The post holder can work on a hybrid basis, combining predominately home-working with regular in-person meetings in London. Travel from home to London for work and meetings will be paid in accordance with any expenses policies in force at the time.

The role involves some travel, in addition to the London working requirement, for meetings/events with donors, scholars, trustees and other stakeholders – ie monthly within the UK and twice a year to the US. There will also be occasional evening and weekend commitments.

Equality, diversity and inclusion are a key part of our values, and we encourage applications from all backgrounds.

Please note, we are unable to offer a work visa for this role and so you must have the right to reside and work permanently in the UK.

About the Kennedy Memorial Trust

The Kennedy Memorial Trust funds exceptional UK students to pursue graduate studies at Harvard University and the Massachusetts Institute of Technology. Established as a ‘living memorial’ to President Kennedy following his assassination, the Trust has supported around 600 Kennedy Scholars since the first cohort in 1966. In addition to the scholarships, the Trust manages and maintains a memorial at Runnymede in Surrey.

The Trust prides itself on the talent and service of the candidates it selects. Following their time at Harvard or MIT, scholars have gone on to play leading roles in the UK and across the world, in public service, the law, science/technology, health, education, business, charities, the arts and media. Alumni of the programme include Lady Mary Arden (Supreme Court Justice from 2018 to 2022), Lord Mervyn King (Bank of England Governor from 2003 to 2013). David Miliband (ex Foreign Secretary, now CEO of the International Rescue Committee), Dame Kate Bingham (Chair of the UK Government's Vaccine Taskforce), Zanny Minton Beddoes (Editor-in-Chief, The Economist), and Matt Clifford CBE (Co-founder of Entrepreneur First and Chair of the UK's Advanced Research and Invention Agency).

The Trust is a registered charity (number 234715) and is responsible for the Kennedy Memorial Fund. In accordance with the Deed, Trustees are appointed by the UK Prime Minister, the Presidents of Harvard University and the Massachusetts Institute of Technology, or by the President of the United States. Originally funded by public donation, the Trust has developed a medium-scale fundraising programme over the last decade and is now planning a more ambitious campaign as the foundation for its future development.

The role

1. Fundraising activity

Contribute to the development of the new fundraising strategy.

Research, identify and pursue fundraising opportunities that meet the Trust’s strategic objectives.

Lead one-on-one and small group meetings with Trustees and key supporters to identify, develop and deliver fundraising objectives.

Assist Trustees in developing and maintaining their portfolios of prospects and donors.

Write compelling fundraising proposals and applications for funding, including bespoke proposals tailored to specific individuals.

Initiate and nurture relationships with potential high-level donors aiming to establish a strong and long-term philanthropic relationship

Lead one-on-one and small group meetings with high-level donors and potential donors and ask them for significant financial contributions.

Maintain and develop professional, trusted and productive relationships with current and past donors, and with a range of priority stakeholders.

Use appropriate and effective negotiation skills to motivate and guide donors to make gifts at a high level.

2. Processes and Procedures

Ensure the Trust is compliant with all relevant aspects of the Fundraising Regulator’s Code of Fundraising Practice and the Charity Commission.

Maintain a professional approach to handling sensitive and confidential information, complying with privacy and data protection legislation.

Maintain the Trust’s suite of policies and procedures related to fundraising and donor engagement.

Actively engage in external networks to identify new prospective donors.

Contribute to monthly and quarterly fundraising performance reports and present progress to the trustee board and its committe

Accurately record donor interactions in the CRM database and contribute to improving data management and analysis processes.

Regularly update the Executive team on fundraising activities and seek their input and support as needed.

Work closely with the Stewardship Officer to develop and implement solicitation and stewardship plans for donors and prospects.

Participate in team decision-making by suggesting creative solutions and engaging in strategic planning discussions.

Any other duties which may be required by the Director.

Other Responsibilities

As a small organisation we ask staff to remain flexible in their role responsibilities and so the JD will vary from time to time.

Experience and education required:

Experience of professional fundraising, with a track record of successfully securing major (£10k+) gifts from individuals, Foundations and businesses.

Educated to degree level

Experience of delivering a fundraising programme and pipeline to meet financial targets.

Experience identifying, negotiating and managing resource requirements in support of fundraising activity

Experience of having worked with high-level donors

Demonstrable understanding of higher education in UK and US

Demonstrable understanding of data protection/ Fundraising Regulator’s Code of Fundraising Practice and the Charity Commission.

High computer literacy in standard office packages and experience in using databases.

Competencies required:

The ability to work effectively on own initiative and within a team.

The ability to motivate and enthuse donors and prospective donors.

Excellent negotiation skills.

Excellent administrative and organisational skills and attention to detail.

Excellent interpersonal and communication skills, both spoken and written.

Adaptability and resilience.

Tact and sensitivity.

Knowledge and understanding of current affairs and higher education in the UK and US.

Personal Attributes required:

Exceptional social confidence and adeptness in building and maintaining strong relationships with senior stakeholders

Excellent time and project management skills and the ability to organise work effectively to meet deadlines.

Excellent interpersonal, verbal and written communication skills, with a record of communicating

information to a variety of audiences.

Good judgement and the ability to deal appropriately with confidential information or other sensitive issues.

Empathy and the ability to understand and articulate the personal, academic, and career aspirations of our scholars.

Ability to take initiative and be a self-starter.

Commitment to equality and diversity, treating people from all backgrounds with respect and dignity.

Willingness to invest in continued personal development.

The ability to make independent decisions daily.

How to apply and time of interviews

Please apply with a CV and covering letter outlining how you meet the Experience required criteria outlined above and what you would bring to the role by end of the day 25th April.

Please include the details of two referees, including one we may contact if you are shortlisted.

Interviews are planned to take place on 9th or 16th May in Central London.

If you are offered the post, you will be asked to provide proof of your right-to-work, your identity, and we will contact the second referee you have nominated.

Job Title: Health Advocate Educator

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Full Time,Permament

Hours: 37.5 hours per week

This is an opportunity to join Refuge as an Health Advocate Educator supporting women and children who are impacted by domestic violence. 

The Health Advocate Educator will train and provide ongoing support to GP practices and other health professionals to enable primary and secondary care staff to be able to effectively talk to their patients about domestic violence and abuse (DVA), provide early identification and offer appropriate care pathways for female, male and non-binary survivors of domestic violence and abuse, aged 16 years and over and their children.

The post holder will work in partnership with the local ICB and the service manager to proactively develop and maintain links with health providers in the local area.The post-holder will work within a defined locality, either Stratford-upon-Avon District; North Warwickshire and Nuneaton and Bedworth, or Warwick District and Rugby borough; building links with health professionals and support agencies.  

Travel around Warwickshire for client appointments essential to role, therefore use of a car essential.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 22 April 2025

Interview Date: 30 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Main aims of the post:
• Supporting the counselling team in ensuring the successful delivery of the service.
• Delivering effective administrative processes
• Supporting effective collection and presentation of data to enable effective monitoring and evaluation of the counselling service
• Supporting a front-line initial service is available 9 - 5 Monday to Friday

This exciting new role is to project manage the integration of digital fundraising within The Christie charity, enhancing existing technology and looking for new digital solutions to fundraising processes and new projects.

We are about to embark on a programme of transformational change, and we are looking for an ambitious self-starter who will play an essential role in the development and implementation of a new digital strategy.

This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.

At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.

Policy Manager (Paediatric Standards)
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for 12 months 

The Policy Manager (Paediatric Standards) is a crucial role at the College as you will lead the development of new paediatric service standards with College Officers, members and child health professionals, thinking afresh as to the standards needed to ensure children receive timely access to high-quality, safe and effective care in a changing health landscape.

As Policy Manager (Paediatric Standards) you will consult with the College’s membership, health systems across the UK and key decision makers in health service development and regulation, to form a credible, influential set of standards that will reap benefits for children and the child health workforce.  

Reporting to the Head of Health Policy, you will establish and lead the project’s expert advisory group to generate a consensus on new standards, attending and contributing to Health Policy Committees and ensuring the project’s successful completion. Throughout the project you will also ensure the voice of children and young people is influential within the development of standards.

Whilst based in the Health Policy team, you will work collaboratively with colleagues in research and quality improvement to design a systematic review of literature to bring an evidence base to the scope of new standards development, all the while applying audit and quality improvement principles to the design and update of new paediatric standards.

You will also take responsibility for reporting on project milestones to Membership, Policy and External Affairs meetings and the College’s project portfolio boards, to identify, manage and mitigate project risks and issues.

Degree qualified and with relevant experience in a similar field of work such as standard setting, quality improvement or health policy, you will have demonstratable experience of understanding the critical role of quality standards within healthcare design, delivery and regulation (including quality improvement) across the UK.

With outstanding project management skills, evidenced by a recent and successful project, you will easily be able to identify, manage and mitigate risk.

You should have strong analytical and problem-solving skills and the ability to understand and discuss complex issues. Your excellent communication, interpersonal and relationship management abilities as well as experience of working at a senior level with a broad range of stakeholders, will ensure you are able to take forward programmes of work.

A formal project management qualification and experience and knowledge of the children’s health sector would be desirable. 

The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 13 April 2025.

We’re looking for an experienced Digital Marketing Manager to drive forward and innovate our digital marketing strategy, ensuring our online visibility, engagement and revenue are key enablers for our fundraising efforts. 

Sitting within the Marketing and Communications team, this strategic role will focus on delivering impactful digital experiences to strengthen our brand presence, maximise audience reach and support growth. The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

The Digital Marketing Manager will be accountable for the performance of our website, email, SEO, CRM, PPC and paid social, ensuring all our digital channels are optimised for both awareness and income generation. This hands-on role will see you lead the team to implement, deliver and evaluate exceptional and effective digital activity, using data and insight to inform decisions. To spearhead our digital marketing transformation, you’ll need to be an ambitious and experienced professional, who thrives in a fast-paced environment.

Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives
• Shape the way we connect with our audiences, primarily through strategic (but not limited to) use of email, content creation, website management, SEO, PPC, paid social and CRM marketing
• Identify opportunities to maximise brand awareness, engagement and online revenue generation
• Track, analyse and report on digital performance metrics, providing actionable insights as well as data and market research to improve and inform digital marketing effectiveness
• Oversee the delivery, roll-out and continual improvement of a new website by setting the strategy, implementing SEO best practices and using data insight and analytics to improve visibility and traffic, as well as establishing engaging user journeys which increase conversion rates and improve fundraising campaigns
• Plan, execute and optimise bespoke digital campaigns, paid as well as organic, which leverage data to refine strategies, boost engagement, maximise reach and increase supporter interaction and brand advocacy
• Lead the creation, segmentation, automation and deployment of email and CRM campaigns to enhance audience journeys and maximise engagement and conversion, using performance and insights to inform improvements
• Maximise our paid advertising accounts, including Google Ads, monitoring performance to ensure they are data-driven, cost-efficient and deliver ROI as well as cross-selling opportunities
• Maintain a culture of data-driven decision making and bring visibility and transparency to marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations, the Freedom of Information Act and any other applicable legislation.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 30th April 2025.