Service Manager Jobs in Westminster, Greater London
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People Advisor
We are looking for an experienced customer focused People Advisor, with a solid generalist background, who is used to pro-actively coaching managers on a wide variety of People (staff and volunteer) activities and projects.
This is a home based role and applications from individuals who are seeking flexible working options are welcomed.
Position: POD35 People Advisor
Location: Homebased, UK, Nationwide however, occasional travel will be required as part of this role (May include team meetings or other work related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £37,750 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term maternity cover for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midday 5 July 2024 (midday). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Currently planned for the week commencing 8 July 2024. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the People Business Partner, the (role) will:
· Deliver people practices and support that strengthen our organisational culture, with a focus on recruitment.
· Provide trusted advice and coaching and to your areas guided by our policies, sound best practice and legal compliance.
· Deliver the support needed for the effective implementation of our people policies and practices. Leading on Employee Relations cases when needed.
Key responsibilities will include:
· To proactively develop trusted relationships across the organisation to support the business in understanding and implementing HR policies and practices.
· To provide trusted subject matter expertise and advice in line with Stroke Association policies and procedures across the people lifecycle, recommending development where relevant.
· To maintain up to date knowledge of employment law and HR best practice as it relates to Stroke Association policies and practices and to check systems and processes are compliant.
· Effectively use the HR system and data to implement policies and practices, knowledge of Itrent is desirable, with a particular focus on recruitment.
· To support implementation of people processes, providing advice and support on process, and providing appropriate HR input during informal and formal processes.
About You
You will have a proven record of:
· Generalist HR experience
· Experience of effective team working and self-development, with a proven track record of supporting and delivering HR operations
· Relevant professional people qualifications and membership of CIPD
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as People, Personnel, HR, Human Resources, People Assistant, Personnel Assistant, HR Assistant, Human Resources Assistant, People Advisor, Personnel Advisor, HR Advisor, Human Resources Advisor, People Officer, Personnel Officer, HR Officer, Human Resources Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We deliver holistic, long-term work with young people aged 11 to 25 in schools and communities.
The Director of People and Operations will be at the forefront of implementing our commitment to excellence as we grow. Having transitioned from a £2m to £3m charity in recent years, growing from 30 to over 60 staff, with all the resulting complexities to teams, systems and processes, this position offers an exciting opportunity to lead and develop the charity’s HR, finance, workplaces, IT and governance functions, including line management responsibilities. With a head for excellence, excellent interpersonal skills, and a heart for social change, this position will ensure the smooth and efficient running of XLP, whilst also leading on our Equity, Diversity & Inclusion work, and shaping organisational culture. The successful candidate will report directly to the Chief Executive Officer (CEO) and will sit on the XLP Executive Team, alongside a Director and a Deputy Director of Youth Work, and a Director of Fundraising and Comms.
The primary objective is to develop and support a culture of outstanding performance across XLP, and to ensure an excellent working environment and a well-supported team. In parallel, the role-holder will develop the operational processes, policies, and systems necessary to support an effective, impactful growing organisation. It focuses on supporting and developing our workforce and providing the infrastructure that enables all of XLP’s services and activities to operate in an impactful way.
To this end, we seek an organisational leader with the ability to develop the culture, people and processes and to efficiently deliver excellence across XLP. While this role requires an individual who is highly numerate and commercially minded, you will not need to be a trained accountant.
We’re keen to increase the diversity of our Executive Team and Senior Management Team. We particularly encourage applications from women and from Black, Asian and Minority Ethnic candidates.
About You
Key Skills:
- Experience of working in senior leadership in an organisation at least of similar size and complexity and a track record of seeing strategic vision become a reality.
- Experience in project and/ or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence.
- Strategic thinker, who is able to grasp detail, with an ability to translate ideas into strategies and deliverable outcomes.
- Experience of leading an HR function within an organisation, including development and management of HR systems and processes.
- Experience in building, developing, managing and leading teams effectively, focusing on results delivery.
- Substantial experience of strategic project design, development and evaluation.
- Demonstrable project management skills and experience of delivering multiple concurrent programmes, with a track record of successful delivery.
- Experience in finance.
- Excellent interpersonal and communication skills (verbal and non-verbal), which inspire confidence, contribute to and further a culture of excellence.
- Organised, flexible, agile and responsive, with a focus on results.
- Ability to develop and critically analyse systems and processes to ensure they are as effective and efficient as possible.
- Ability to maintain confidentiality.
Useful if you have:
- Experience of the youth work/charity sector;
- Experience of leading on budgets. .
What We Offer
- 25 days annual leave, with 3 additional days between Christmas and New Year
- Employee Assistance Programme
- Ongoing training and development
- Supportive and flexible work environment
- Diverse and inclusive culture
- Generous sick and compassionate leave policies
- Enhanced maternity leave policy
How To Apply
Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Friday 12th July at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.
The client requests no contact from agencies or media sales.
As a People Business Partner you will be responsible for providing high quality services on the behalf of the People & Culture (P&C) team to ensure the smooth coordination and implementation of employee relations and recruitment activity. You will deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.
So, it’s not a cliché – at Refuge you really will make a difference. If that motivates you and you are committed to developing your HR career in one of these exciting new roles, download the job information pack and check that you have the skills, knowledge, and experience to join our team. If you do you will be rewarded not only with a wide range of excellent terms and conditions, but by the opportunity to work with talented colleagues who will support your development and progression.
The client requests no contact from agencies or media sales.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Under the direct supervision of the Chief of Mission (CoM) and in coordination with team leaders of IOM UK, as well as relevant units at headquarters and the Regional Office, the incumbent of the post will provide planning, research and administrative support services for the whole of IOM UK. The incumbent will prioritise tasks and organise work independently based on general direction from the supervisor.
For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
Key Responsibilities
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances:
- Complete Initial Assessments utilising all client channels.
- Inform clients of the scope, purpose, and limitations of the service.
- Contacting referrals made into our service to complete an Initial Assessment.
- Researching and exploring options and implications so that those accessing our service can make informed decisions
- Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing
- Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder
To maintain detailed case records
- Ensuring that all work meets all auditing and quality standards and the requirements of the funder
- Ensuring all case records are written up after each interaction or in a timely manner as appropriate
Keep up to date with legislation, policies and procedures and undertake appropriate training
- Ensuring you complete a minimum of 16 hours/equivalent of technical debt advice CPD accredited training or qualifying activity and maintaining an up-to-date record of all training sessions
Contribute to team
- Work to an agreed work-plan, meeting targets and milestones
- Prioritise and manage your own workload
- Be an active member of the team, identifying opportunities for your own development
- Compliance with Toynbee Hall policies and procedures, including health and safety
- Demonstrate financial efficiency and value for money throughout work
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice
- Collaborate with other team members and departments to resolve complex customer issues.
Other
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by Director of Advice Services
- Hold workshops
- Promote and attend at events
Please download the full Job Description for more details.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
The client requests no contact from agencies or media sales.
Grade & Salary: £23,969 pro rata (Full time equivalent £29,961)
Hours of work: 30 per week (across 4 full time days or five 6-hour days) Note that occasional evening and weekend work will be required for attendance at events. There may be a requirement to attend meetings and other activities outside of normal working hours.
Contract: Permanent
Accountable to: Director of Business Development & Innovation
Functional Responsibility: Communications
Job Purpose: To manage the digital outputs for BWW Mind across all social media channels and our website.
Based at: Mock St, Westminster with some home working and occasional travel across Brent, Wandsworth & Westminster
Main Responsibilities
• To be responsible for effective online marketing of the services and projects run by BWW Mind and ensuring that BWW Mind has a strong digital presence in the communities that we serve.
• To increase the reach and impact of BWW Mind’s profile and visibility through influential marketing, communications and PR in Brent, Wandsworth & Westminster.
Specific Responsibilities:
Publicity & Marketing
• Be responsible for regular social media posts relating to BLG Minds services, projects, news and events across all channels including Facebook, Twitter, Instagram, LinkedIn and YouTube.
• Identify local groups and organisations to align our communications with, ensuring that tagging and appropriate hashtags are used to extend our reach.
• Work closely with the Communications and business development teams to identify and communicate key news items which can be shared online and assist in the production of offline promotional materials where required.
• Support the Business Development & Engagement Officer to promote and communicate fundraising campaigns, events and new areas of focus.
• Be responsible for maintaining the BWW Mind website, creating and updating engaging content (using Wordpress)
• Produce Facebook and Google ads in line with promotional requirements of our services/projects.
• Identify and manage any issues arising on BWW Mind's social media feeds (in consultation with more senior staff as required), particularly where there is a reputational risk.
• Be involved in capturing images and video during events and activities for promotional purposes.
• Ensure that the organisation’s branding is upheld in all aspects of online communications, and that our outputs online comply with National Mind’s brand guidelines.
Communications
• Ensure that queries and comments presented through our social media channels are responded to in a timely way.
• Build strong relationships across the organisation and communicate with staff and volunteers to find out more about services and projects generating news stories.
• Edit information provided by staff and partners to communicate news clearly and effectively through the various online systems.
• Work with partner organisations including local press online contacts to ensure joined up digital communications.
• With other members of the Communications team, plan and organise activities to raise awareness of BWW Mind, tying in with other notable calendar events such as Mental Health Awareness Week.
• Alongside the Communications team, ensure that staff have an awareness of corporate guidelines with regards to use of email, social media and web content.
• Through the induction process, be involved in ensuring that new staff understand the importance of communications and how they can contribute to our organisational outputs.
Monitoring, evaluation and strategic direction
• Using Google analytics and statistical information generated on the back end of the different social media platforms, extract relevant data which identifies key trends and reasons why interaction may have increased or decreased and provide this to the DoBDI monthly, and assist in the production of quarterly reports for dissemination to committees and SMT.
• Work closely with internal staff to gain an understanding of which online approaches are most effective in reaching audiences and gaining buy in.
• Create systems to ensure that as an organisation we can ascertain the impact of our communications and focus our approaches accordingly.
• Contribute to communications and marketing work plans and be involved in developing a marketing and communications strategy.
This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of department development.
Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship
REF-214711
We're looking for a Senior Finance Business Partner join our finance team in Caledonian Road.
£60,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
The Senior Finance BP will provide Strategic and Operational finance support to the Operational Director and Heads of Service. The Director is responsible for leading a large patch of care and support contracts delivering services to customers across our client groups - homelessness, mental health, young people and learning disabilities.
This role will be the key finance contact for the directorate. They will support and challenge Operational colleagues to understand their financial performance and come up with action plans to address risks/opportunities. They will work as a bridge to the rest of finance, sign posting Operational colleagues to get help and translating finance polies and principles into easy to understand language where necessary.
Hybrid working, 2 days in London office
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
The post-holder will be required to:
Work closely with the Director ensuring that they understand the financial performance of the Directorate. Carry out ad hoc analysis to support them with operational/strategic decision making.
Monitor the financial performance of the Directorate against budget and forecast Investigate reasons for variances and trends and advise Directors of any significant risks/opportunities and the reasons for them.
Support Operational colleagues to ensure that all invoice request forms are submitted on a timely manner
Present Directorate financial performance to Operational Colleagues as requested.
Lead monthly finance review meetings with Operational teams ensuring that they are able to clearly explain the issues in their contract/patch and supporting them to identify actions.
Support the Director to prepare for the monthly CFO performance meeting ensuring that the most significant issues are brought to the attention of the Senior Leadership Team.
Work closely with Business Development and other key stakeholders to develop and maintain sustainable pricing models for care and support contracts for use in business development and tender responses.
Lead on budgeting and forecasting for the Directorate ensuring all key changes are reflected and that risks and opportunities are fully understood and communicated to the Senior Manager for FP&A
Responsible for signing off the price for any uplifts/extensions/re-models in the patch. The Business Partner - Pricing will support with this work.
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
A strong leader with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focussed
What you'll bring:
Essential:
It is essential that the post holder has a relevant professional finance qualification (CIMA, ACCA etc).
They must have strong financial and analytical skills and experience of leading planning processes or organisations or departments.
Business partnering experience
Desirable:
Experience of working for a Care and Support provider
Experience in business partnering of FP&A
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you passionate about making a difference through financial expertise? A historic charitable organisation, is seeking a dynamic Financial Analyst to join our team. Located in the heart of London, they are dedicated to delivering exceptional hospitality and service while supporting our charitable objectives. If you thrive in a fast-paced environment and are eager to contribute to impactful projects, this role is for you!
Main Responsibilities:
- Partner with the Commercial Director to provide objective advice and information.
- Develop high-quality management information, performance measurements, and actionable reports.
- Plan and coordinate the budgeting process, including updates and reforecasts.
- Provide financial appraisals for major projects, including a significant multi-million pound development.
- Ensure financial and reporting systems comply with internal and external policies.
- Select and implement technology to meet accounting, analysis, and reporting needs.
- Represent at various events, reflecting the Foundation's ethos and core values.
Essential Skills:
- Proven experience in a similar financial analyst role.
- Strong understanding of budgeting, forecasting, and financial appraisals.
- Expertise in financial reporting and compliance.
- Excellent analytical and problem-solving skills.
- Proficiency in financial systems and technology implementations.
- Strong communication and interpersonal skills.
Desired Skills:
- Experience in the hospitality or events industry.
- Knowledge of charitable organisations and their operations.
- Familiarity with Rezlynx and Intacct systems.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work in a historic and impactful charitable organisation.
- Study Leave
- Professional development and career growth opportunities.
- Engaging and supportive work environment.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
35 hours per week
£48,714.18 per annum (National) / £51,666.06 per annum (London)
Location - London with flexibility to work from home
The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.
This role sits within our CEO domain and is part of the Finance team.
We are currently looking for an experienced financial accountant, who has a passion for young people and the organisations mission and values to join our dynamic, ambitious team.
Experience/Work-based knowledge• Led and manged finance teams including year end and month end processes, ideally in a non-profit organisation.• Line management experience that includes supporting and encouraging a high performance team. • Strong accounting and financial reporting knowledge.• Proven track record of leading and delivering finance operational improvements or process efficiencies • High Levels of credibility with experience of engaging and building relationships with key stakeholders.
Qualifications• Accounting professional qualification.
Skills• Exercises sound judgement and decision making based on logical thinking, best practice, organisational understanding and evidence;• Ability to work well under pressure • Ability to communicate effectively with people at all levels• Excellent planning and organisational skills• Sound people management and leadership skills, driving team performance and improving work processes• Fully competent in Excel, at intermediate to advance level
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete full employment history as part of the application process.
The closing date for applications is at midnight on Friday 19th July 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Friday 5th July.
Interviews will be held on a date to be confirmed.
The Children's Society is currently undertaking a pay and grading review - this review is intended to improve our current approach, we are currently consulting with our recognised trade union and any changes are due to be implemented in May 2024.
IN3
Harris Hill are pleased to be working with a London Hospital Charity to recruit a Philanthropy Officer to join their Philanthropy & Campaigns team. As Philanthropy Officer you will help deliver the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites.
The Charity generated £4.5 million through donations in 2023/2024, and are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the hospital site. They take pride in being supporter focused and agile, to deliver impact for patients and staff across their hospitals.
As Philanthropy officer will play an important role in helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team.
Your key responsibilities will include;
- To be the main point of contact for donors giving between £1,000 and £10,000 to the charity each year, building relationships through phone calls, emails, letters, and in person interactions.
- To support the development and delivery of engaging events, and bespoke communications for mid-level donors.
- To work closely with the philanthropy manager, supporting with the administration and day-to-day delivery of a new programme for the charity’s closest, and most engaged, donors.
- To draft engaging materials, such as letters, invitations, and thank you communications, to ensure patrons feel valued and have a positive donor experience.
- To work closely with the individual giving officer to steward those who enquire about, or pledge to leave, gifts to the charity in their will
This position would ideally suit a candidate who has experience of;
- Working with supporters, customers, clients, or the general public, delivering an excellent service on the phone, in person, and in written communications.
- Creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.
- Fundraising or engaging with the not-for-profit sector, whether professionally or through volunteering, involvement with community projects, or managing a personal fundraising page.
- Experience of developing longer term relationships with supporters, clients, or equivalent audiences.
In addition to a generous annual leave allowance and pension contributions, other benefits include
- Flexible working policy
- Savings on purchases with the Blue Light Card
- Subsidised gym, pool and classes
- Secure bicycle parking and shower facilities at our Hampstead site
- Fortnightly guided meditation
- Free massage therapy from our complementary therapy team
For more information about this position and next steps please apply here now.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Description:
- Closing Date: ASAP
- Salary: £15,840 (£26,400 full time equivalent)
- Working Pattern: Part time – 3 days a week. For two days of the week the UAO is based in the School and the 3rd working day is Friday (based at home), which is a compulsory working day for training and team meetings.
- Contract: Permanent
- Job Location: Lambeth, London.
- Interview date: Thursday 20th June/ Thursday 27th June
- Start date: Monday 19th August
- Reporting to: Programme Manager
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from disadvantaged backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.
In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
Role responsibilities
- Engage with students in school and enrol them onto the programme
- Match students with volunteer tutors
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance
- Assess student progress towards being able to make successful university
applications
- Upload information onto the Salesforce database (training is provided)
- Monitor the impact of tutorials, and intervene as appropriate
- Build and manage relationships with volunteer tutors to ensure they have a positive
experience of the programme
- Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls
- Work with school staff to ensure their cooperation and timely completion of activities
contributing to the smooth running of the programme
- Chair and present at termly school meetings with Senior Management to report on
programme progress.
- University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Any other responsibilities reasonably deemed necessary by The Access Project’s
Programme Managers or Director
Person specification
- Able to deliver projects and manage administration accurately
- Able to communicate and influence with impact at all levels
- Able to effectively time manage
- Able to lead and manage change to embed the programme in school
- Resilient and adaptable
- Skilled in building and maintaining excellent relationships
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose.The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Floating Support Worker Wanted!
Location: Pan London - Free license to arrange your own diary
Day 1 - West: Hillingdon & Hounslow.
Day 2 - East: Havering, Romford, Barking & Dagenham.
Day 3 - South: Croydon, Lewisham & Greenwich.
Day 4 - North: Enfield.
(Then repeat) 80% in the community, 20% in the office you can choose Hackney or Lambeth
Social Care Assignment: 1-2 Months initially with likely extension
Hours: Mon - Fri, 09:00-17:00
Must have an enhanced DBS Issued within the last 12 months (or on the update service)
Pay: £14.40 + Holiday = £16.14 per hour or £18.00 umbrella
Purpose of the service:
Help people get into suitable and stable accommodation, acting as a stepping stone between supported and private accommodation
Our social care client needs a Floating Support Worker to provide housing related support to vulnerable ex homeless clients, to ensure they maintain their tenancy and get them ready for an independent lifestyle. You will be supporting 20-25 clients around London, the frequency of how often you will need to visit each service user will depend on their level of need. So, this is a great opportunity to be out in the community supporting those who need your advice and guidance most!
The clients themselves have a variety of support needs ranging from low to high, all of which are ex-rough sleepers and have a variety of support needs including substance misuse, mental health issues and low indpendence. You will be helping them improve and obtain accommodation and gain the skills and knowledge they need to maintain a property and live an independent life. You will need to demonstrate patience, perseverance, and motivation to really get the best out of your case load, in this social care position
- Travel costs during working hours will be expensed
- Must be available to work 37.5 hours a week over the following shift patterns:
09:00-17:00 Monday to Friday, 5 days a week
Duties:
- Oversee a case load of 20-25 low to high needs clients
- Organising your week by booking appointments with each client
- Writing up the monthly and weekly reports using clear written communication
- Helping your clients with budgeting, advising around what they can afford and how to get the most out of their financial position
- Help each client obtain and maintain their tenancy, reporting any damages, help each client keep on top of their financial responsibilities
- Oversee and maintain a positive relationship between your client and their landlord
- Support clients emotionally
- Empower you clients and encourage them to take up hobbies, attend appointments and apply for work, education, or training
- Encourage your client to engage with the community
- Promote independence and teach life skills
If you feel that you have the relevant expertise and skills to tackle this role? do you feel that you are the person to help mentor and guide these vulnerable individuals? Then contact Morgan Hunt now! Our social care client needs YOU!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Hammersmith and Fulham.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Home-Start:
We are a community-based charity with 30 years’ experience of supporting local families with children under the age of 5. We offer our combination of home-visiting, counselling and group support to families across Watford, Three Rivers and Hertsmere districts. By offering parents the support and guidance they need when their children are young, we can prevent crisis and ensure children have the best possible start in life. We tailor support to the needs of each family, supporting them to identify and tackle their most pressing needs. Our practical support ensures children have a safer, more stable home environment; our ethos of building family resilience ensures parents are better equipped to cope with adverse circumstances; and our focus on promoting a more secure parent-child attachment ensures parents can identify the kind of support their children need to thrive.
Working closely with colleagues from across the organisation and our contacts within the community, the successful applicant will support the external communications of the charity, helping to extend the reach of the charity. Raising awareness, developing donor and supporter relationships, working with the Directors to identify and develop funding streams.
The role:
As a Community Engagement and Fundraising Officer, you will play a vital role in helping our charity manage and develop relationships with our donors, supporters and our existing key relationships, whilst identifying and creating new relationships in our local areas to garner support and promote our services.
- You will be responsible for delivering activity to maximise fundraising from our community, including schools, individuals, local businesses and community groups. You will proactively recruit, grow and nurture supporters, empowering them to manage their own fundraising activities.
- You will manage our annual challenge event programme from supporter engagement, assisting fundraisers journey and utilising tools to maximise supporter’s impact.
- Crucial to your role will be building strong and lasting relationships with supporters, colleagues and volunteers, positively engaging with members of the public and maximising all fundraising opportunities.
What you’ll do:Principle duties and responsibilities
- Take responsibility for the delivery of effective Community Engagement and Fundraising.
- Actively promote all aspects of Home-Start Watford, Three Rivers and Hertsmere to local businesses, schools, community organisations, volunteer groups, and individuals.
- Motivate and influence supporters to independently manage their own fundraising activities, with your support, being the main contact for supporters.
- Work closely the Business Support Officer to manage and create social media content to promote fundraising activities, relationships with supporters and the relationships you build in the community.
- Prepare and deliver individualised communications, presentations and assemblies for a diverse range of audiences.
- Attend and run activities at a variety of community events when required, to ensure a strong presence from Home-Start Watford, Three Rivers and Hertsmere in the communities where we support.
- Identify and implement new fundraising opportunities and initiatives.
- Work closely with the other Community engagement and fundraisers, building on local knowledge, sharing best practice and creating a peer circle of support, including peers from HSUK our parent company.
- Act as an advocate within the community. Uphold our values, and communicate with enthusiasm, credibility, conviction and knowledge.
- This role will require occasional weekend and evening working.
- Keep up to date with all fundraising legal implications.
- You will be responsible for creating our quarterly newsletter, working with the rest of the team, to engage with our supporters.
- Create Bi-monthly board reports on the growth of community engagement, communications and fundraising, which will go directly to the trustee board. Occasional attendance at board, building a relationship with a trustee identified to manage fundraising.
- Annually, you will lead on the creation of the annual report and social impact reporting working across the team.
- Creating strong relationships with local magazines and identifying and managing news tools to ensure that we are sharing our successes and informing our audiences of our services. Occasionally creating press releases for campaigns and building a network of people to help share our news as far and wide as possible.
- You will also be involved in the updating of our website, working with the Business Support Officer and volunteers to ensure our website remains the best tool to advertise what we do.
- Creating and nurturing a small group of fundraising support volunteers to help facilitate events and share our story in the community.
What you’ll bring:Experience
- Preferable, fundraising experience of 1 year, in a community engagement or fundraising role in the charity sector.
- Demonstrable experience in building relationships within the community and with fundraisers.
- Demonstrable experience in managing your own income budget and monitoring expenditure against agreed targets. Analysis of income data, identifying trends, evaluating activity and ROI, and ensuring key learnings and insight are fed into planning and budgeting of future activity as appropriate.
- Demonstrated success in coordinating events, campaigns and initiatives.
- Familiarity with donor databases, CRM systems, and fundraising software.
- Able to provide direction, energy and capability to lead fundraising volunteers at community events.
- Understanding of fundraising principles, best practices, and ethical standards.
- Knowledge of Community Engagement and different fundraising channels.
- Awareness of current trends and innovations in fundraising.
Skills
- A motivated, articulate and confident communicator.
- A passion for making a difference to families and young children.
- An ability to analyse data.
- Understanding of risk management.
- Experience of client relationship management databases.
- Understanding of content creation systems such as Mail Chimp and Canva.
- Strong organisational and administrative skills including excellent attention to detail and effective time management.
- Strong interpersonal skills and ability to work with a varied group of stakeholders.
Personal Attributes
- Passion for the vision of Home-Start Watford and Three Rivers and alignment with their values for supporting families.
- Proactive and self-motivated with a positive and can-do attitude.
- Creative approach to a limited marketing budget and working within a small team.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Willingness to work occasional evenings or weekends for events and campaigns.
- Ability to represent the organisation professionally and ethically.
- Strong client facing aptitude and communication skills both written and verbal.
- Calm and patient when dealing with a range of internal and external stakeholders at all levels
- Team Player: working collaboratively and flexibly to achieve outcomes and keen to add value to the organisation’s culture and ethos.
What you’ll get
- Working with a small, friendly, supportive team, who are supported by a proactive trustee board.
- Flexible working.
- Generous holiday allowance.
- Job satisfaction, changing families lives and enabling children to have the childhood they deserve.
- Working in the charity hub, based near Leavesden film studios, in a modern office space, sitting amongst other charities and the local CVS, W3RT, within a collaborative and supportive workspace.
- Café and dining facilities, including outside space.
- Free onsite parking.
Closing date is July 11th at 5pm 2024, interviews are likely to take place w.c. 22nd July, in person, at our offices in Leavesden, Watford, Hertfordshire.
The client requests no contact from agencies or media sales.
Head of Commercial Insight and Development
This is an exciting new role within the organisation where you will have the opportunity to work collaboratively with all programme teams and the Associate Director of National Programme Development.
This is a full time role with the option of remote (home based) or agile working between the office situated in Vauxhall, London.
Position: Head of Commercial Insight and Development
Location: Home based or agile
Hours: Full time, 35 hours per week (flexible working available)
Salary: £45,284 to £53,910 per annum (£48,284 to £56,910 inclusive of London Allowance)
Contract: Permanent
Closing Date: 12th July 2024. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Shortlisting: Monday 15th/Tuesday 16th July
1st stage interviews: Tuesday 23rd July (online)
2nd stage interviews: Thursday 1st August (f2f)
Work for an organisation that research shows is one of the most trusted major voluntary sector brands
The Role
The head of Commercial Insights and Development will explore strategic initiatives aimed at driving revenue, growth and enhancing market competitiveness, evaluating existing programmes and products to determine their commercial viability and bring them to market.
Additionally, this will translate market insights into actionable recommendations for new programmes and product development, creating monetisation and pricing strategies.
About You
It is essential that you:
- Exhibit the ability to develop market-leading commercial propositions, and contribute to the growth and sustainability of national programmes
- Can demonstrate a strong background in commercial strategic development with proven influencing skills
- Are curious in your outlook and approach, have a strategic mindset and the ability to think critically and anticipate market trends
- Can expertly evaluate existing programmes and products to determine their commercial viability and support the process of bringing them to market.
- Have strong experience translating market insights into actionable recommendations for new programmes and product development
- Possess excellent leadership and team management skills, with the ability to inspire, collaborate and motivate cross-functional teams.
About the Organisation
Join a leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”
The charities challenge the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.
In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.
You will also receive:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as Commercial, Commercial Insight, Insight, Insight and Development, Commercial Insight and Development, Strategic Development, Head of Commercial, Head of Commercial Insight, Head of Insight, Head of Insight and Development, Head of Commercial Insight and Development, Head of Strategic Development, Director of Commercial Insight and Development. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.