Service Manager Jobs in Westminster, Greater London
The post holder will be responsible for their own caseload. This post will involve the assessment and appropriate treatment of people presenting with mental health problems, working within NHS Talking Therapies. The post holder will be expected to attend regular supervision and may have additional areas of responsibility for clinical service development as required.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and work in various community settings (including GP surgeries) and psychological treatment centres.
We are looking for a new member to join the team who is committed, enthusiastic and willing to contribute to the service and embrace different ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrating team. Members of our team are committed to ensuring a healthy work life balance and a creating a positive working environment.
Key responsibilities:
Clinical
1. Accept referrals via agreed protocols within the service.
2. Conduct assessments and therapy over the telephone, telemedicine and face to face.
3. Offer High Intensity treatment in individual and group settings (as agreed)
4. Make decisions on suitability of new referrals, adhering to the department’s referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.
5. Formulate, implement and evaluate therapy programmes for people attending the service.
6. Educate and involve family members and others in treatment as necessary, conveying formulations with sensitivity in easily understood language.
7. Take responsibility for promoting access to the services provided and the delivery of cognitive behavioural therapies in the peripheral settings where the therapist works. For example, therapists working within GP Surgeries will be expected to attend GP Practice meetings and develop and maintain professional relationships with members of the primary care team. They will be expected to promote the service by ensuring that there are readily available promotional material for both members of the public and members of the primary care team.
8. Liaise with other psychological therapy services in order to work jointly to improve provision of psychological services to local residents.
9. Plan appropriate packages of care for each service user. Liaise as appropriate with other professionals within the service and externally to effectively communicate your assessment and facilitate transfer of care to an appropriate professional.
10. Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services and child and adult safeguarding services)
11. Elicit outcome data from people using services and their carers. Use the TALKING THERAPIES IAPTUS system to record clinical contact details, clinical records, outcome data, and passage though the care pathway.
12. Ensure that people under your care are cared for appropriately under the stepped care framework as currently in use within the service.
13. Adhere to the operations manual and other relevant protocols and procedures as directed by your line manager.
14. Take personal (unprompted) responsibility for achieving agreed clinical activity relating to the number of therapy contact hours per week.
15. Actively contribute to and support the integration of clinical governance in the service within your own area of work and contribute to service clinical governance process in a specific area of work under the direction and supervision of a Senior Therapist.
16. Develop an area of enhanced (specialist) clinical work (e.g. PTSD, OCD, Long Term Health Conditions, Perinatal, Eating Disorders, Social phobia etc). It is expected that the areas of specialist work will shift in focus over time to reflect service need and your need to continuing professional development.
17. Carry out clinical audits of aspects of the CBT service as directed, including feedback from people who have used the service, analyse and feedback to the service verbally and in writing.
Training and Supervision
18. Attend clinical supervision in group or individual format within service.
19. Participate in peer supervision with professional colleagues.
20. Develop and engage in your own CPD, including active engagement in and use of clinical supervision of your own therapy.
21. Attend and fulfil all the requirements of the TALKING THERAPIES approved training/ workshops in line with identified professional objectives.
22. Support peer learning through attending and contributing to journal clubs and other in-house service CPD events
23. Once suitable supervision training and experience has been gained, supervise other staff as directed
Professional
24. Ensure that client confidentiality is protected at all times.
25. Co-ordinate and liaise between different staff groups within Mind in Bexley.
26. Support the CBT Service Public & Professional Educational functions by contributing to professional education program under the supervision of senior members of the department.
27. Support the CBT Service Public & Professional Educational functions by delivering interactive psycho-education within a CBT framework to large groups of Service Users under the supervision of senior members of the department.
28. Exercise personal responsibility for the systematic clinical governance of your own professional practice.
29. Proactively take responsibility for attending supervision, case management and line management regularly, participate in objective setting, performance reviews and respond to agreed objectives.
30. Be aware of and comply with company policies, procedures and standards of service
31. Promote and contribute to the development and maintenance of a healthy therapeutic culture within the team and amongst colleagues across the service and Service Users.
You may be required to cover an evening shift from 12pm - 8pm with occasional Saturday working to meet the needs of our clients.
Email CV and supporting statement.
The client requests no contact from agencies or media sales.
Based at our Head Office, in Leatherhead, KT22 0BX
Status: Fixed-term until July 2025
Salary: Band 4, £26,160 per annum, plus 5% Outer London Fringe Allowance
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hyrbid, 2 days in office, 3 days at home.
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About Us:
Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
An exciting opportunity has arisen for a HR recruitment administrator. With previous experience in a demanding HR recruitment administration role, you are able to provide first line HR advice professionally. You possess excellent interpersonal skills with the ability to quickly establish and maintain sound working relationships with staff at all levels.
You have an organised and process driven approach to work, demonstrating your high level of accuracy in work and the ability to meet tight deadlines. You also have an understanding of the need for confidentiality and sensitivity with regards to the information you will be working with.
This role is subject to a DBS check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
* 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
* Competitive stakeholder pension scheme - contributions matched up to 11% of salary
* Discount shopping vouchers
* Cycle to work scheme
* Access to the Employee Assistance Programme
* Flexible working
* Access to Blue Light Card scheme
* Death in Service Scheme
Plus many more.
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For more information, please head to our website.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a fourth clinic in Gateshead and a fifth in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
Community - We are accepting of all and want everyone to know they are seen, heard and belong.
Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
Generosity - We look out for others and share our time, encouragement, finances and skills.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager and Executive Assistant in the team. The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include:
Leadership and Management:
- Working as part of the Senior Leadership team to strategically support the running of the charity.
- Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows.
- Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
- Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.
Fundraising Strategy & Finance:
- Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
- Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets.
- Manging the fundraising, marketing and communications budget lines.
- Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
- Support fundraising strategy development and long term planning for growth.
- Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
- Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.
Marketing and Communication:
- Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications.
- Oversight of projects and campaigns running across Growing Hope.
- Promoting the Growing Hope brand both internally and externally.
- Developing strategies to support staff with understanding and working to the Growing Hope values.
- Oversight of marketing and advertising on behalf of the charity.
- Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team.
- Formulating unique insights to understand the stakeholders from a marketing perspective.
- Using marketing insights to contribute towards the overall business strategy.
Clinic Growth:
- Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030.
- Ensuring good reach of services across the UK.
- Exploring potential partnership for impact across the UK and beyond.
General:
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Bachelor's degree in a relevant field.
- Experience in fundraising and strategically achieving income targets.
- Proven experience in a senior operations or leadership role, preferably in a charity or non-profit setting.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong working knowledge of HR, finance, IT, risk management and governance best practices.
- A collaborative leadership style and willingness to be a hands-on team player.
- Exceptional problem solving, analytical thinking and decision making abilities.
- Deep commitment and passion for the mission and values of Growing Hope.
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience working with charities or nonprofits.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
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The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Health Assured)
- access to wellbeing app (healthy living tips and Bright TV)
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/about the role
Dementia UK has entered into an exciting three-year corporate partnership with a national partner. As a key component of this initiative, we will establish face-to-face Admiral Nurse clinics across the UK. This new team will bring Admiral Nursing to high street locations across England, Scotland, Wales, and Northern Ireland.
As part of the national Clinics Programme Team, you will provide in-person biopsychosocial support and advice, sharing your specialist dementia nursing expertise to help families manage the complexities of the condition. Your focus will be on supporting family carers, people affected by dementia, and professionals who require specialist dementia guidance in areas of the UK where Admiral Nurse services are currently unavailable, bringing a much-needed service directly to local communities. Throughout your work, you will consistently promote Admiral Nursing and a family-centred approach to dementia care.
You will receive full support with your continuous professional development from the Admiral Nurse Academy.
As this unique nursing role offers you the opportunity to travel across the country, and will include overnight stays, flexibility is essential. When not delivering face-to-face clinics, you will provide support on our Helpline, working from home.
To apply, you must be a registered nurse with the NMC, have significant experience in dementia care, and demonstrate a history of supporting people with dementia and their families and carers.
This is a truly exciting and varied role where your expertise will have a genuine impact on people in need of support that would otherwise not be available in their area. Join us in making a difference to the lives of those affected by dementia and helping ensure no one faces dementia alone.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
They are now searching for a Philanthropy Specialist to join their team. The role plays a major role in meeting the organisation's ambitious fundraising goals. Responsible for major giving and grants portfolios, the Philanthropy Specialist identifies, cultivates, solicits and stewards financial support from generous individuals and granting bodies.
Terms of employment : Part-time, Permanent
Reports to: Executive Director, Animal Equality UK
Position location: Remote, in the UK (mandatory to travel to London once a month, at own
cost)
Hours: 28 hours per week (four days weekly)
Compensation: £37,000-£40,000 (at 28 hours per week)
What they are looking for:
* A minimum of five years of related work experience in major gifts fundraising, either in trusts fundraising or major donor fundraising.
* A proven track record of bringing in major donations of six-figure sums.
* A passion for animals and the treatment of animals.
What they can offer you:
* Personalised Employee Assistance Program (EAP): an Animal Equality-funded benefit that offers employees, supporters and volunteers confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
* Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
* Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
* Gifted yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
* Monthly stipends for employees to enjoy a vegan lunch at the Animal Equality monthly meetups.
If you would like to receive a full job description for this role with details on how to apply, please contact Hannah Laking at Harris Hill:
Hannah Laking: [email protected] | 020 7820 7331
Closing date for applications: Rolling basis, but interviews ideally on the 8 th July.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Location: currently Hammersmith, likely move to Farringdon autumn 2024
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
This is a varied and interesting role working with the National Grants Team and colleagues across the Programmes & Partnerships Directorate. We awarded over £2.4m of grants in 2023-24, supporting individuals and families experiencing financial insecurity. This role is about helping the team to operate efficiently, use our resources effectively and facilitating opportunities so we can listen, learn and improve using the insights we gather from our data, partnerships and people with lived experience.
This role requires a proactive, organised, and collaborative person with good attention to detail. We’re looking for someone who is committed to supporting impactful grant-making processes and fostering strong relationships with a wide range of stakeholders. You’ll need to be great at managing a varied and busy workload, capable of working on your own initiative and as part of a team and feel comfortable working flexibly to manage different priorities and timeframes.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us. This can be removed and is always something discussed at a later date.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 08 July 2024
1st Interview date: 18 & 19 July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Slavery is the fastest growing crime in the world. There are thought to be 40 million people enslaved worldwide and, based on our own research using police data, more than 100,000 victims in the UK alone.
Justice & Care is an anti-slavery organisation working internationally to address slavery and human trafficking, provide release and care for victims, dismantle criminal networks and bring perpetrators to justice. It works to protect communities at risk from traffickers and spark systemic change by working with policy makers and other key stakeholders.
Our Purpose: Joining forces to end modern slavery.
Our Mission: By bringing together specialists, we work to prevent slavery, to release and care for victims, to uncover and dismantle criminal networks and to spark systemic change.
Our Values: As an organisation we have a set of core values that underpin and inform all we do:
• We are collaborative
• We are courageous
• We are experts
• We are relentless
• We are pioneering
This role
We are recruiting for an experienced senior HR professional to take ownership of all UK HR functions within the organisation, building on the structures already in place to ensure we are a supportive and dynamic place to work.
Justice and Care is at an exciting moment with the imminent launch of a new ten-year strategy and this role will be at the forefront of helping the organisation thrive as we seek to increase our impact.
The Head of HR is a standalone role but will work closely with the Global leadership team and form part of the UK Leadership team. They will be responsible for managing the day-to-day HR operations, overseeing recruitment, employee relations, employee experience, learning and development, reward, talent management, people analytics, EDI and wellbeing.
Your main responsibilities will include;
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Developing and delivering a forward-thinking People Strategy.
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Leading on all people-related activities throughout the full employee life cycle including recruitment and onboarding, performance management, leavers, and related policies and systems.
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Leading on the development, updating and day-to-day implementation of progressive HR policies and processes.
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Leading on all employee relations matters ensuring are handled fairly and consistently in line with legal requirements and Justice and Care’s policies and procedures.
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Implementing and overseeing all learning and development and training programmes within the organisation.
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Managing the HR System ensuring it holds accurate information on all staff
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Ensure we have in place robust and competitive pay and reward frameworks, supporting high performance and career progression.
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Work with the Director of Finance and the Finance team to ensure the accurate processing of payroll.
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Line manage the Executive Assistant/Team Administrator.
Please visit our website to view the full job description and for details of how to apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Barnet Mencap has been helping people with a learning disability and/or autistic adults in the London Borough of Barnet for nearly 60 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 22 days of annual leave per year pro rata (plus Bank Holidays), we have a TOIL system to allow flexible working. There will always need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
Job Overview:
We are seeking a motivated and compassionate individual to join our team as a Hate Crime Reporting Coordinator. As Hate Crimes are still under reported, the successful candidate will play a crucial role in increasing awareness of Hate Crime in Barnet and working on a multi-agency basis to coordinate community awareness raising events, ensuring residents, statutory and voluntary organisations, and others are informed about Hate Crime and know how to report it.
This role requires community engagement, delivering staff training workshops, monitoring and reporting hate crime data, and a commitment to a victim-centred approach.
The post is funded by MOPAC
Key Responsibilities:
· Engage with residents and diverse communities, including disabled people, LGBTQ+ groups, and Gypsy Roma Traveller groups to raise awareness about reporting hate crime.
· Coordinate communications and community events to raise awareness of Hate Crime and encourage reporting.
· Organise and conduct workshops and forums for diverse community groups.
· Train staff and volunteers to identify hate crime and support clients to report incidents to the Police.
· Monitor national and local hate crime data, including incidents recorded by Barnet Hate Crime Reporting Centres and produce quarterly reports of the work to tackle Hate crime in Barnet
· Support victims to report hate crimes and incidents to the Police and signpost to relevant support organisations.
· Support Barnet’s network of Hate Crime Reporting Centres including co-ordinated communications and staff training.
· Develop Barnet’s Safe Places Scheme for people with learning disabilities, autistic adults and adults-at-risk.
To apply, please submit your CV alongside a statement explaining how you meet each of the points in the Person Specification, or fill in the Application Form.
Any applicant with a disability that meets the essential criteria will be shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
Are you passionate about improving the wellbeing of older adults and making a real impact in your community?
Join us at St. Hilda’s East as our Over 50’s Feeling Good Programme Coordinator! You’ll lead a fantastic programme full of activities and events that boost the mental and physical health of people over 50 in Tower Hamlets. If you’re dynamic, creative, and ready to make a difference, we’d love to hear from you.
Our Feeling Good Coordinator will lead and expand this programme, improving service delivery, broadening its scope, and increasing community impact. The Coordinator will work closely with service users to ensure co-production is central to the programme, support and mentor facilitators and volunteers, and collaborate with the Head of Programme Development on strategic planning.
What you will be working on
- Co-Designing the programme: Work with our service users to create a fun and diverse range of activities
- Managing and developing the programme: Ensure everything runs smoothly, monitor, evaluate and make improvements where needed
- Building partnerships: Develop and nurture relationships with local organizations and partners
- Promoting the programme: Get the word out about our activities and bring in new participants
- Leading the team: Support and guide our small, amazing team of Feeling Good workers and volunteers
This job is for you if you:
- Have experience in managing projects in the charity sector
- Are skilled and experience in monitoring, evaluation and impact reporting
- Are committed to making a positive difference in the lives of local older people
- Enjoy working in a vibrant and diverse community
How to Apply:
Visit our website for the Job Description and full Person Specification and instructions on how to apply.
Closing date for applications: Tuesday 2nd July 2024
St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
St. Hilda’s East is committed to the highest levels of safeguarding and promoting the welfare of children, young people and adults with care and support needs. The successful applicant will be required to give a full chronological work history, and all offers of employment are subject to reference checks and an Enhanced DBS (Disclosure and Barring Service) check.
St Hilda’s East is a vibrant, multi-purpose organisation providing a wide range of life-changing services and opportunities for local people.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
User Voice was created for and is run by people who have been in prison and on probation. Lived experience means we engage empathetically instead of sympathetically.
We exist to reduce offending and improve rehabilitation by working with the most marginalised people in and around the criminal justice system. We ensure that practitioners and policymakers hear their voices.
This is a fantastic opportunity to work in an innovative and growing charity. We are looking for a dynamic, authentic, and inspiring individual to join our team.
The role requires an individual with experience in project management, financial management, financial modelling, contractual management, negotiation and commercial operations.
The successful candidate will be self-driven, energetic, proactive, committed to delivery, and enjoy working in a team whilst also taking ownership. As User Voice is a relatively small team, you must be comfortable being hands-on.
PERSON SPECIFICATION
Essential:
- Minimum 4 years’ experience in a middle management or senior commercial role
- A recognised high-quality relevant qualification
- Experience in contract negotiation
- Strong presentation skills with ability to summarize effectively for different audiences
- Detail-oriented and able to take initiative in owning projects with the support of the team
- Excellent communication and interpersonal skills
- A strong and demonstrable commitment to and understanding of the promotion of equality, diversity and safeguarding.
- Good experience of Microsoft Office
- Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission
Desirable:
- Experience in project accounting
- Experience of the charity sector and/or criminal justice system
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.
£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
* Serve NTQs, NOSPs, NRPs and carry out home visits as requested.
* Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance
* Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
St Joseph’s Hospice in Hackney has been serving the people of Hackney, Tower Hamlets and Newham since 1904. The modern Hospice is proud of its roots in the community and of the founding vision of the Religious Sisters of Charity who remain closely supportive of the work we do.
The HR department is a small, dynamic and close-knit team focused on continuous improvement. This year will be an exciting year of innovation and transformation, which will see new processes and practices implemented to respond to the changing needs of the Hospice.
The HR Assistant will join a busy engaged team and will be able to play their role in the life of the Hospice primarily by supporting the wider HR Team to support managers via a business partnering approach. Main areas of accountability would be to own the admin aspects of the employee lifecycle, manage and implement the Hospice’s file management protocol in line with GDPR, and work with the team to continuously review and improve the way we do things.
The successful candidate will be a team player who is approachable, has a can-do attitude, is proactive and can work on their own initiative. This role is a great opportunity for someone who is looking to develop and grow their HR career within a dynamic organisation. A CIPD qualification is desirable as is holding a good grasp of the essentials of employment law and HR best practice. A strong sense of customer care and inclusivity is a must as well as a willingness to commit to the core values of the Hospice.
For further information and to apply, please visit our website via the Apply button.
Closing date: 1 July 2024
We’re looking for a UX designer and researcher to join the Service Design team on a permanent contract.
We’re a small team of 14 who are committed to growing user-centred design skills and best practice across the organisation.
We want someone with skills in both UX design and user research. The ideal candidate would have experience in roles such as UX Design, Interaction Design, and User Research.
We need someone that has the ideas and confidence to lead a team, and influence how we do things. And if you’re comfortable working across a service and tackling exciting design challenges, you’re ticking all the right boxes.
Interview Date: Tue 23rd and Wed 24th July
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. Our team works from home most of the time. We meet up in-person every 6-8 weeks. Some project teams choose to meet up more often. We have offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
Your experience
Please align your supporting statement to the criteria below, this is how your application will be scored.
Essential - You must be able to:
- absorb large amounts of conflicting information and use it to produce simple and accessible designs
- design and conduct research for an end-to-end service – for example, you can bring a range of tools and methodologies to the team like A-B testing, in-depth interviews, unmoderated studies and experience mapping
- define and implement a user-research strategy that continuously places our users at the heart of everything we do
- manage a small team of user researchers and be responsible for your team’s personal development and performance
- work alongside other user-centered design disciplines such as other UX Design, Content Design and Service Design
- contribute to a design system
- contribute to a UX roadmap that will guide designers, product management and technical teams
- represent UX and research in cross-functional discussions – both within the Service Design team and the wider business.
Desirable
It would be great if you know how to:
- collect data to help inform design decisions – for example, using things like Google Analytics 4.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
We are looking for a CRM Developer to work collaboratively with the Head of Business Intelligence, the Database and Analysis lead and other teams within Scope in delivering a best in class CRM.
Fixed term 12 months, 35 hours per week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home.
The role
As our CRM Developer, you will act as one of Scope’s technical leads, primarily responsible for configuring and developing our Dynamics 365 estate over time. This role is crucial in shaping CRM systems solutions architecture and design, collaborating closely with the Business Intelligence team to enhance our systems and contribute to the wider Dynamics strategy.
As a CRM Developer, you will:
- Be the go-to expert for Dynamics CRM, solving problems and helping others.
- Work with the business team to find and implement the best solutions.
- Improve the system to make it faster and more stable.
- Turn ideas into new features and update the system every month.
- Review changes and fix any issues with the CRM system.
- Manage the data coming into the system and keep everything organised.
- Stay updated with new features in Dynamics 365 and add them as needed.
- Write and update guides and documents.
- Make sure the system follows company rules.
- Lead projects and help train the team.
- Do other tasks as needed.
- Create support materials and technical documentation for IT and Database teams.
- Ensure system compliance with company policies and standards.
- Stay current with Microsoft Dynamics 365 updates and incorporate necessary changes.
- Lead project initiatives and provide training and support in collaboration with the Business Intelligence team.
- Perform other tasks as assigned within the scope of the role.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on our website.
About you
To be successful in this role we are looking for someone who has:
- A Microsoft certification in Dynamics 365
- Experience with Power Apps, Power Platform, Power Pages, Customer Voice, and the basics and main features of Dynamics 365
- Experience customizing Dynamics 365 and understanding databases and cloud services
- Experience with moving and connecting data using tools like SSIS, Power Automate, REST APIs, and Azure Data Factory
- Experience in checking and testing the quality of work
- Familiarity with project tools like Visio, JIRA, and Azure DevOps
- Knowledge of Microsoft programs like Office 365, SSRS, SSIS, and SharePoint
- Experience with Azure DevOps, SQL Server, JSON, Python, R, and process control tools
- Experience with MS Power Platform (PowerApps, Power Automate)
- Experience helping users or managing a support desk
- Strong skills in Excel
- Ability to explain technical ideas in a simple way
- Problem-solving skills for data issues
- Experience hiring, managing, and developing team members according to company policies
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
We're looking for a talented and experienced Marketing and Product Lead to join our ambitious Community and Events fundraising team.
Marketing and Product Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely.
Salary: £46,758 - £48,706 per annum plus excellent benefits
Salary Band: Band G2
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
You'll play a key role in supporting continued income and participant growth through our portfolio of sporting, challenge, community fundraising activities, and mass participation products.
In this role, you'll lead the development of a cohesive marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.
You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.
A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.
Who are we looking for?
You will likely have experience in a similar role for another charity or significant experience in:
- Marketing events (particularly organisation owned and digital products, as this is a development stream for us)
- Developing community-based products with central marketing budgets
- Supporter stewardship
Feasibility and insight will be the backbone of your work. You'll be able to demonstrate how you've used data to drive decisions and develop products and campaigns. You'll also be digitally savvy, and an ability to create and manage Meta campaigns would be a great advantage.
Being at the centre of the Community and Events team, your communication skills and ability to build strong, outcome-focused relationships will be key to your success.
If you're enthusiastic, hardworking, and motivated by helping others achieve something amazing in support of a cause that means the world to them, we'd love to hear from you!
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Wednesday 3 July 2024
Anticipated interview date: Monday 15 July 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.