Service Manager Jobs in Westminster, Greater London
We are hiring! We have a job vacancy for a Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.
Shine has a membership of over 13,500 members living with SpinaBifida and/or Hydrocephalus and associated conditions and over 6,000 associated members.
In the last year we have seen a 25% increase in members who are living with NPH across England, Wales and Northern Ireland. There are currently just under 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.
We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.
Job title: Normal Pressure Hydrocephalus (NPH)/ Dementia Coordinator
Reports to: Director of Services
Location: Home Based or Hybrid *
(dependent on proximity to our Head Office in Peterborough, with travel across England, Wales & Northern Ireland as required)
Hours: 35 hours per week (willingness to work outside of office hours, evenings and weekends when required)
Salary: £31,672 pa
Closing Date: 21st July 2024 at 11pm
Purpose of Job
To provide the foundations for improved health, social and emotional outcomes for adults living with NPH and to support their families/carers.
To focus primarily on delivering 3 of Shine’s 7 Strategic Goals all of which drive Shine’s ambitions:
· Goal 3: Adults of all ages with spina bifida and/or hydrocephalus have the choices and opportunities to live healthy and independent lives
· Goal 4: A connected community
· Goal 7: Transforming attitudes and improving access to health and care services through engagement, partnerships, research and campaigning
And contributing to delivery of other strategic goals as appropriate.
Staff management:
1. Shine is committed to providing quality advice and support. As service lead you will provide supervision, training, guidance and support in line with Shine’s HR processes and procedures to other members of staff who are involved in the delivery of work for the NPH service.
Project management:
1. Evaluate existing support for members living with NPH and their families/ carers within Shine
2. Develop and grow the service based on the needs and voice of our members
3. Lead the support of members living with NPH and their families/ carers across England, Wales & Northern Ireland
4. Develop annual work plans, which will enable continued development and delivery of the NPH service
5. Create a framework for the service and develop Shine colleagues to support delivery in key areas
6. To provide training to upskill colleagues in dementia
7. Create greater consistency across all Nations by developing strong working relationships with key colleagues in England, Wales and Northern Ireland
8. Drive collaborative working with the National Programmes and Engagement Manager and the National roles – particularly Health and Benefits
9. To manage any specific project budgets, ensuring spend is planned, within budget and allocated to the appropriate cost centre
10. Maintain an oversight on data capture and data management for the work on NPH, alongside the Director of Services develop outcome measures to demonstrate impact
11. Work in line with GDPR, maintaining confidential member records providing clear and accurate record keeping for monitoring and evaluation
12. Identify new potential sources of funding as the project develops and contribute to funding bids as requested.
13. Working with colleagues in Services, Fundraising, Marketing, Trust and Foundations colleagues and Shine’s membership to identify opportunities for long-term sustainability of the work.
Delivery
To manage all enquiries from our members living with NPH and their carers, providing direct one to one support and advice including-
· Welfare benefit/ income maximisation advice
· Condition specific support to enable the person living with NPH to have choice and control over their current and future care needs.
· Signposting /referring to more specialist information and support, internally or to other local, regional or national organisations
You will also:
· In collaboration with Shine’s National Programmes & Membership Engagement Manager, Health and Services colleagues and external partners, lead the delivery of the NPH awareness week once a year
· Review existing and develop new resources for members with NPH alongside the Health team
· Develop and deliver an annual programme of events and peer support groups for members with NPH and their families and carers
· Oversee social media, Facebook and WhatsApp support groups
· Organise steering groups, providing opportunities for Shine members to guide the development of the service, and engage in consultations and research
· Develop partnership opportunities and closer working relationships with health professionals, statutory organisations and charities
· Identify key campaigns to improve the rights of members with NPH, improving access to statutory services, access to NHS care, awareness regarding diagnosis and treatment.
Other core requirements of working for Shine:
· To work with Shine’s national and regionally based colleagues to ensure that all work is complementary, coordinated and beneficial to our members
· To maintain the high standards of respect, communication, professionalism, empathy and sensitivity conducive with working for an organisation that represents 13,500+ members living with spina bifida and/or hydrocephalus or associated conditions.
· To ensure that Shine’s safeguarding policies and processes are followed, and are ‘everyone’s responsibility’
· To actively take part in the annual staff residential
To undertake any other duties in line with the job role.
Person Specification
Experience – essential
· A minimum of 3 years' experience of working with older people living with dementia
· Experience of project management and delivery
· At least two years’ experience of delivering support and advice services for older people.
Knowledge, skills and abilities – essential
· Excellent verbal and written communication skills
· Ability to build strong relationships both with internal and external stakeholders
· Ability to develop and deliver professional presentations and training in a variety of settings
· IT literate with a good knowledge of Microsoft 365 and confident in the use of CRM Database systems
· A non-judgmental approach to working with people
· A good knowledge of adult safeguarding policy, procedures and reporting
Qualification- essential
§ Relevant qualification in health or social care
Experience – desirable
· Welfare benefits: Experience of supporting older people to maximise their income
· Experience of providing supervision, guidance and support to others as a lead
· Developing and delivering opportunities to enable and empower disabled people
· Organising information sessions and social events
· Multi-disciplinary working and advocacy
· Evidence of successfully developing a base of local, regional and national contacts/partners who can provide specialised support to our members/ families
· Working in the third sector in a paid or unpaid capacity
· Working with, and supporting, volunteers
Qualifications - desirable
Relevant qualification in:
§ Information, Advice & Guidance
§ Management
§ Project management
In return, Shine will offer you:
· A competitive salary
· 35 hour working week
· 25 days annual leave plus additional discretionary leave between Christmas and New Year
· Support to learn and develop
· Opportunity to purchase additional annual leave
· Additional annual leave due to length of service
· Defined contribution pension
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services.
Interviews will be held on Monday 12th August in our Head Office, Peterborough
The client requests no contact from agencies or media sales.
The Model of Care and Quality Improvement Officer role is all about making sure that the care and support models developed and implemented by the National Gambling Support Network (NGSN) are effective, efficient and of high quality. The post holder will support the work around the current and ongoing development of the model of care to make sure that the NGSN is delivering against best practice and evidence-based interventions, supporting quality improvement.
You'll be working with the Quality and Performance Manager and providers to:
- Develop and implement an NGSN model of care.
- Monitor quality and performance standards as part of the commissioning process.
- Support the tracking of the evaluation and delivery of related project milestones.
- Work with colleagues so that findings of good practice and/or lessons learnt are built into future service planning, delivery, and improvement.
- Work with colleagues to build capacity, quality and continuously improve performance standards within GambleAware and commissioned services.
- Provide quality and performance information of the peer review process, contributing to interim evaluation reports and outputs where appropriate.
We're looking for someone with good knowledge of healthcare delivery models, and experience in applying quality improvement methodologies to drive measurable improvements in healthcare outcomes. You'll need a track record of successfully supporting the development of quality improvement projects from conception to implementation. And you'll be a great communicator and know how to work with and engage people.
We're asking for a lot, and in return we're offering a range of benefits that support employee wellbeing and that make GambleAware a great place to work.
The client requests no contact from agencies or media sales.
Business Administrator
Salary: £27,527 - £30,831 per annum + 6% pension
Employment type: Permanent contract
Hours: 36 Hours per week
Location: Haringey, North London including some hybrid working
Closing date: 15 July 2022, 12noon
Interviews: 26 July 2024
Do you thrive in a busy and dynamic environment? Are you passionate about supporting a cause that makes a difference?
The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.
We are seeking an experienced Business Administrator to oversee our day-to-day administrative functions, including human resources and office management. You will provide administrative and operational support to Chief Executive and the senior management team with the goal of streamlining administrative processes, improving consistency across the organisation, and enhancing organisational efficiency and effectiveness. This role is pivotal in improving the quality of services provided to the diverse communities in Haringey, at a time when our support is needed more than ever.
First and foremost, we are looking for an ambitious and competent professional with a strong track record of executive administrative experience; excellent organisational and time management skills with the ability to prioritise workload and meet deadlines; and strong communication and interpersonal skills, with the ability to build rapport with staff and volunteers at all levels.
We operate flexible working practices, and depending on work commitments, the post holder may utilise some hybrid working arrangements as appropriate including working from our offices or at home.
Are you ready to join our growing team and be part of positive change? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, physical disabilities, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental or physical health support needs, wanting to gain paid employment.
We are recruiting an employment worker, with lived experience of mental health, to join our employment service in the London Borough of Enfield.
Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to help people progress towards their employment goals. You will receive training in pre-employment and signposting, and in supporting people with mental health issues. Ideally you will have experience of peer support and have a relevant qualification but we can arrange training if needed.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in health, and the role it plays in the workplace. The successful candidate will need to have good organisational and research skills as you will be arranging training, accessing volunteering and work experience opportunities according to client action plans.
The role involves hybrid working and is for 35 hours per week.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in progressing towards their employment goals. You will deliver pre-employment and employment support; providing person centred support and guidance to clients, whilst building positive relationships with local organisations to enable clients to access opportunities
You will work closely with clinical teams, the DWP and local agencies, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification points in their personal statement.
Employee benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: 15 July 9am
Telephone interviews: Ongoing
Final Stage interviews: Week beginning 29 July
Please complete the screening questions and press apply to send your CV.
The client requests no contact from agencies or media sales.
Contract type: 12 month (FTC)
Hours: 35 hours per week
Location : Hybrid (London)
This role is perfect for individuals that are keen to expand and broaden their knowledge of marketing, project management and budget setting. We're looking for talented, enthusiastic individuals - who love a challenge!
Join us to be part of an award-winning, fast paced, dynamic and innovative Individual Giving team. You'll focus on acquiring new customers across regular giving and cash products through the successful execution of multi-channel campaigns including Digital, DRTV, Social and Lead Gen.
We'd like to hear from you if you have the following:
- A passion for direct marketing - keen to understand what motivates and inspires individuals.
- The ability to manage multiple and complex projects simultaneously so that they are delivered on time, within budgets and to agreed standards.
- Experience of managing finance and resources, including the development of annual fundraising budgets.
- Knowledge of key marketing principles and techniques.
This role can be worked on a hybrid basis, with the requirement to attend our London office based in Kings Cross up to twice per week.
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
If you are having trouble applying online or would like more information, please contact us on .
If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form.
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.
#LI-Hybrid
Are you looking for a new role where you can make a tangible difference to a small charity? Would you like to work for an organisation that is described as kind and supportive by it's members? We are currently recruiting for a new Charity Manager.
At the University Mental Health Advisers Network (UMHAN) we empower Mental Health professionals working in education to develop their skills and expertise, and practice safely by providing networks, training and resources. We believe that mental health conditions should not be a barrier to accessing higher education, experiencing it positively or to benefitting from the opportunities that it creates. We actively work to address inequalities for students with mental health conditions.
This is an exciting time to join us as we are:
- Planning a name change
- About to start our strategy review to plan our next few years' development
This role offers a great opportunity for someone who enjoys a mix of self-driven and collaborative work and is keen to deliver impactful services to our members and the sector as a whole.
We’re looking for someone with excellent all-round management skills, who is experienced in developing funding opportunities and services.
Networking and communication is a large part of the role and so you will need confidence to be able to communicate and develop relationships with a wide range of people. Our members are at the heart of our work, and you will need to be able to represent them, and the students they work with. We currently work with the Office for Students, Department of Education, Student Loans Company and UCAS, as well as other sector organisations, and are on advisory boards for several large research projects.
Please have a look at our website for more information about who we are, what we do and how we operate.
JOB TITLE: Charity Manager
LOCATION: Remote
RESPONSIBLE TO: Board of Trustees, through the Chair of the board
RESPONSIBLE FOR: Administrator, Policy & Engagement Officer
SALARY: £33,000 - £38,000 (£26,400 - £30,400 pro rata)
Application deadline: 2/7/24 midday
Benefits of working for us
We offer flexible working, to help you manage your homelife, external commitments and wellbeing. We are happy to pay for co-working space for you.
As well as generous annual leave, the Charity Manager enjoys a wellbeing half day per month.
We also have a budget for ongoing training, so that all staff can feel confident in their role.
Job description and person specification
For a full job description and person specification please see our attachment. Although we are looking for particular skills and experience, we highly value people's capacity to learn and try new things. You need to be passionate about creating an equitable society for all, whatever your background.
Main roles and responsibilities
- You will provide strategic leadership and direction to the charity, developing business plans and measuring impact
- You will represent the charity in key forums and promote our work and that of our members
- You will oversee effective governance of the charity, working closely with the Chair and Board of Trustees
- You will help to ensure the organisation is sustainable and financially viable, developing new funding streams and partnerships
- You will promote a positive and healthy working environment, demonstrating leadership through personal example and continuing our work to ensure UMHAN is an organisation that people want to belong to and work with
Person specification
Essential requirements include:
- Educated to degree level, or postgraduate professional qualification, or can demonstrate equivalent qualifications, skills and experience.
- Experience of working in Higher Education, membership organisation or charity
- Recognised management qualification or equivalent experience
- An alignment with and commitment to the aims, purpose and vision of UMHAN
- A commitment to equality and diversity within the workplace and the delivery of services
- Substantial experience of business and strategic planning, with an ability to create objectives, track performance and deliver results
- Experience of developing good working relationships with a wide range of people at all levels
- Adaptable and flexible to new and changing working practices
- Highly self motivated; driven
- Resilient, with techniques for working remotely, managing a wide portfolio of responsibilities, within established budgets, and successfully meeting deadlines
Although we offer remote working, you must have a current right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a motivated business manager who is committed to improving health outcomes for children and young people and reducing health inequalities. The successful candidate will provide exceptional organisational, financial, & business support to continue to grow the organisation.
SAPHNA is a professional organisation and charity established in 2006. We are the voice of school and public health nurses across the UK, and the Crown Dependencies. Our mission is to achieve equality and excellence in school nursing practice leading to improved health outcomes and reduce health inequalities for all school aged children, young people and their families and communities.
We strive to take forward the Public Health agenda by working in partnerships to influence health, care policy, and support the workforce, for the benefit of children and young people and the communities where they live and learn.
The initial contract is 12 months fixed term with a view to extension. There will be a 3 month probational period.
24 hours per week, £33,000-35,000 pa, pro rata and depending on experience. Pension included.
The role is home based with ability and willingness to travel across UK when required. Flexible working hours to be agreed and to meet the needs of the organisation. Holiday allowance is 25 days per annum pro rata plus bank holidays.
Main Responsiblities:
- Supporting the Professional Officer in managing finance, human resources, risk management, quality, operational change, board activities and business planning for the organisation.
- Providing programme management support for SAPHNA bidding, budget, invoicing, and contract management processes.
- To support the development and delivery of SAPHNA business planning and prioritisation, including horizon scanning and creating business cases and new opportunities for income generation.
- To support the Professional Officer in ensuring all the organisations charitable obligations are met.
- To support the Professional Officer and SAPHNA team as required in any other related work- streams.
- Line manage the administrator assistant and have organisation oversight and governance responsibilities of the office based processes.
The SAPHNA is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.
To achieve equality and excellence in school nursing practice leading to improve health outcomes & reduce health inequalities for school aged children
![SAPHNA Vision front page.png](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/saphna_vision_front_page_2024_06_01_10_14_08_am.png)
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.
The client requests no contact from agencies or media sales.
The Project Delivery Manager will play an important role in helping us to achieve that vision, by working to deliver a State of the Nation review of sarcoma services and treatment in the UK. This will help us fully understand what the barriers are to progress, and the actions needed to improve health outcomes for sarcoma patients.
This fixed-term and part-time role is ideal for an experienced policy consultant or consultancy firm, or a policy researcher, with experience in running policy, research or public affairs projects, including evidence-gathering exercises, working with stakeholders, and producing report findings.
Project budget: An additional £13,000 will be available to support the project’s evidence-gathering, e.g. to help set up and run meetings or events.
About you:
We are looking for a highly motivated, organised, goal focused, self-starter with the following experience, knowledge, skills and abilities:
- An understanding of the health policy environment, knowledge of health policy including cancer, how it is delivered by the NHS, and ideally rare cancer or sarcoma care.
- Experience of working and communicating well with a range of stakeholders, such as elected representatives, government officials, healthcare professionals, and people affected by health conditions.
- Experience in working with and supporting these kinds of stakeholders, and particularly people affected by health conditions, to give evidence.
- Experiencing in running projects to gather written and spoken evidence, including setting up and running meetings and workshops.
- Experience of working with an advisory or similar stakeholder group.
- Highly effective skills in analysing policy and evidence.
- Excellent written and verbal communication skills, including the ability to convey complex ideas and information clearly to a variety of audiences with a strong attention to detail, e.g. via written or verbal briefing or reports.
- Ability to work on own initiative and work effectively within a team.
- Highly organised, with very effective planning and project management skills and an ability to prioritise competing deadlines and work calmly under pressure.
Duties and Responsibilities:
Project management
- Lead the delivery of the State of the Nation review project, reporting to the Policy and Public Affairs Manager and working with the Policy and Public Affairs Officer.
- Develop and implement an evidence-gathering plan, with clear and achievable timelines.
- Running the evidence-gathering process, including Call for Evidence, and arranging evidence sessions, meetings, or events (e.g., workshop(s) or roundtable) to facilitate evidence-gathering.
Secretariat
- Work with and support the State of the Nation Advisory Group to meet regularly during the review, and to facilitate their role in providing advice and support during the project.
- Schedule meetings, assist members with travel and/or accommodation arrangements as necessary.
- Circulate agendas and papers no less than five working days before meetings (and make every effort to provide any further information requested).
- Listen and act upon members’ feedback and respond promptly to any queries.
- Circulate minutes no more than ten working days after meetings.
- Analysis of written and verbal evidence received by the review.
- Produce written briefing to support evidence-gathering, via evidence sessions, workshop or roundtable meetings.
- Following the conclusion of the evidence-gathering, draft an initial outline report for the Advisory Group to consider.
- Also produce draft and full final reports, drawing on received evidence, detailing draft key findings and recommendations, and taking account of advice from the Nation Advisory Group.
External relationships
- Develop and maintain positive relationships with people personally affected by sarcoma and healthcare professionals working in this field, including those giving evidence to the review, and members of the Advisory Group.
- Represent Sarcoma UK at external Policy and Public Affairs events, or meetings with key stakeholders, e.g., British Sarcoma Group Conference, and meetings of the Sarcoma Advisory Group Chairs, when the role-holder may be required to promote or present about the review.
- Develop relationships with key influencers, including parliamentarians, government officials, the NHS, and other stakeholders, to support delivery of the review project.
Internal relationships
- Work as part of the State of the Nation Project Board, to coordinate decision-making on the delivery of activity under the review, to:
- keep project timelines and outputs on track to meet timelines
- quality assure outputs, and
- manage risks.
- Advise and support on engagement with stakeholders to support the evidence-gathering process, the report production, action plan for stakeholders, and development of new Sarcoma UK policy positions.
- Work with other Sarcoma UK teams to support delivery of the review, e.g. communications, digital, Support Line, Patient Involvement Network Coordinator.
- Provide written or in-person updates on the review to the Trustee Board as required.
General
- Attend Sarcoma UK events which form part of the State of the Nation review.
- The role may require occasional travel to meeting and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Recovery service facilitator, you’ll be a key point of contact within the Recovery service.
Your responsibilities will focus around designing, delivering, evaluating, reporting and the continuous development of structured learning programmes for people with mental ill health. You will help shape the ongoing vision and goals of the Recovery College to ensure that future development of the service meets the needs of the people it supports. You will also participate in external forums, workshops and events to promote the work and ethos of Mind in Bexley.
Key Responsibilities
1. Make a positive contribution to the delivery of a thriving, innovative and effective Recovery College.
2. As part of the Recovery College team, deliver both face to face and online courses, workshops and groups according to curriculum requirements.
3. As required, design, deliver and evaluate courses, workshops and groups ensuring co-production at each stage.
4. Ensure effective learning takes place by using evidence based interventions, appropriate teaching methods and learning processes.
5. Demonstrate effectiveness by achieving high levels of student retention, measuring impact, increased involvement of participants and positive individual progress.
6. Contribute to the development of best practice within the service.
7. Undertake student assessments and regularly review individual progress.
8. Support individual students in setting learning goals and participating in workshops, courses and groups to ensure positive learning outcomes.
9. Keep accurate and up to date records of students including attendance, assessments, progress and impact measures.
10. Signpost and refer students to internal and external services when appropriate.
11. Ensure individual inclusion, accessibility and other needs are met.
12. Provide students with information and advice on further learning and progression opportunities including volunteering and support into employment
13. Participate in external forums, workshops, meetings and events to promote the work of the Recovery College and Mind in Bexley.
14. Keep up to date on local resources, facilities, training and recovery services.
15. Work effectively with peer facilitators and volunteers.
16. Work in partnership with team members, colleagues, professionals and other services.
17. Participate in induction, training, supervision and continual professional development.
18. See advice and support from line manager when needed.
19. Pay regard to materials and equipment.
20. Identify, report and monitor any safeguarding concerns or risk in accordance with the latest local procedures.
21. Keep informed of relevant legislation and guidance.
22. Adhere to Mind in Bexley and East Kent policies and procedures including (but not limited to) Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding.
23. Undertake any other duties and tasks which may be reasonably required, as discussed with line manager.
Email CV and Supporting statement
The client requests no contact from agencies or media sales.
We are an open-access charity, funded by the generosity of our supporters, and here to help alleviate the pain and confusion caused by the death of a parent or sibling. Bereavement is devastating at any age, but for a child it is life-changing. Get in touch with us if you need support.
Our Vision:A world where no child grieves alone.
Our Mission: To help bereaved children, young people and their families find hope and healing
Our Values are very important to us and, as a member of the Grief Encounter team, you would be expected to hold these in your day-to-day work:
- Belonging - Through times of grief we deeply understand the profound influence of community. We honour heritage, diversity and important bonds that nurture our sense of self and our collective contributions to provide hope, healing and fulfilling lives.
- Courage - We’re not afraid to face grief head on and tackle difficult conversations openly and honestly with others. This gives everyone the courage to freely express their emotions and actively participate in making a difference
- Dedication - We dedicate ourselves to the lives of bereaved children and families. With unwavering resolve , we champion the needs of every child to shape hopeful futures with care, warmth and positivity, nurturing the past, present and future lives.
JOB SUMMARY
The post holder will managing and lead the effective high quality delivery of the Grief Encounter therapeutic services, including online services, through a team of Therapists, Clinical Supervisors, placement students and volunteers.
They will assist the Director of Clinical Services (DCS) in implementing and developing the therapeutic element including intensive therapeutic support, projects, budgets and service planning. This will include:
- Leading, implementing and developing therapeutic projects and service planning.
- Managing Grief Encounter therapists, supervisors, volunteers and placement students.
- Conducting assessments with families, supporting practitioners with complex cases in liaison with supervisors and delivering training.
- Ensuring appropriate safeguarding policies and guidance are being adhered to across all services, responding to safeguarding concerns and ensuring practitioners understand their safeguarding responsibilities.
- Working with the Bereavement Support Team to ensure the efficient and appropriate management of referral pathways.
Please see Job Description for more information
The client requests no contact from agencies or media sales.
Key responsibilities
It is a hugely exciting time to be working in the online safety field. New regulation created by the Online Safety Act is set to significantly increase companies’ duties to keep users safe, especially children. At the same time, the online issues which families are contending with continue to evolve at pace: from mis- and dis-information in the age of generative AI, to increasing volumes of misogynistic online abuse, and data and privacy risks to name just a few.
There is cross-party consensus on the importance of tackling these issues, and a real appetite for practical, evidence-led solutions.
Against this backdrop, and ahead of a new government, Internet Matters is recruiting a Policy Manager to help ensure that our voice is heard in these conversations, advocating for the interests of children and families to be put first. This wide-ranging role will include:
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Delivering policy projects on particular issues or themes (e.g. reports, briefings, roundtable events) – and supporting projects from other teams which have policy components. The successful candidate will author external-facing outputs, with support from the wider team.
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Stakeholder engagement, public affairs and influencing – maintaining and developing a network of contacts across Government, Parliament, regulators, the third sector and industry. Identifying opportunities to push forward our agenda with key decision-makers, including through active participation in meetings and events.
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Reactive policy work – e.g. monitoring the policy landscape, writing blogs, producing briefings, responding to consultations.
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Supporting the successful running of our Expert Advisory Panel and Vulnerable Users Working Group, e.g. though producing minutes of discussions, diarising meetings, sourcing speakers, compiling agendas, etc.
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Contributing your ideas to team discussions about the overarching strategy for our policy and research work.
About you
The successful candidate will have professional experience of working in policy, public affairs, or a closely related field. Knowledge of online safety/tech policy would be beneficial, but is not a requirement.
You may have worked for another charity/not-for-profit, a trade association, in government or in Parliament. You are excited by the opportunities of working in a small organisation, where everyone lends a hand to deliver key priorities, and where you can contribute very actively to our wider thinking and strategy.
Sometimes your work may focus on one or two of the key responsibilities listed above more than the others, in line with organisational need and external developments. We are therefore looking for someone who is comfortable with embracing all aspects of the job, with support, even though you may well have a preference for (or greater experience in) certain aspects of it. We are particularly keen to hear from candidates who have experience of public affairs and influencing work, given that external outreach is likely to be a significant focus for us in the year ahead, but please do still apply if your experience lies more elsewhere (e.g. writing reports).
Skills, knowledge and experience
Essential
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Professional experience of working in policy, public affairs, or a closely related field.
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Knowledge of the policymaking process and how it can be influenced, e.g. through Parliament.
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Excellent analytical skills – ability to read and dissect complex information.
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Experience of producing high quality written outputs at speed, including reports, briefings and blogs.
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Ability to collaborate effectively with internal and external stakeholders.
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Project management experience.
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A flexible and proactive outlook.
Desirable
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Experience of working in online safety and/or technology policy.
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Experience presenting and sharing policy and research in a range of settings, including at external meetings and events, tailoring messages to different audiences.
Please note that the postholder may be required to attend occasional evening events or meetings.
All applicants must have legal authorisation to work in the UK.
What else you should know
We offer all employees:
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28 days holiday per annum plus all UK Bank Holidays.
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Extra holiday with length of service up to a maximum of 31 days.
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Hybrid working – split between our office in Central London and home working
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Option to take two volunteering days each year.
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Quarterly team events.
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Season ticket loan scheme.
The deadline for applications is 23.59 on Tuesday 9 July.
The client requests no contact from agencies or media sales.
We are delighted to be working with an international animal charity to find a Supporter Service Executive who speaks fluent German and English to join their passionate Supporter Experience Team.
As Supporter Service Executive, you will be the first point of contact for the charity in Germany and throughout Europe, engaging supporters by phone, email and letter to provide excellent supporter experiences. You will be responsible for managing and processing donations from multiple channels to the CRM, importing data and tracking donations, merchandise orders and legacy income as well as working closely with the local gift processing company to ensure efficient banking and acknowledgement of donations.
This fully remote role offers a wonderful chance to work with a strong collaborative team across the globe and contribute to a passionate, progressive and dynamic organisation.
To be an excellent Supporter Service Executive, you will need:
- To speak fluent German and English (extra languages are a bonus)
- Experience in donation and data processing or customer service
- Excellent attention to detail
- Excellent communication skills, both written and verbal
Salary: £ 29,000
Contract: Permanent
Location: Remote
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a digital product manager at Breast Cancer Now to oversee the development, delivery and ongoing maintenance of a wide range of digital products. You’ll be working on large-scale projects alongside agencies and stakeholders across the organisation.
You’ll be responsible for delivering innovative projects which support the development of Breast Cancer Now’s digital offering, creating roadmaps and using insights to understand user needs.
This role is a 24-month fixed term contract.
About you
You’ll have excellent product management skills and understanding of Agile methodologies and experience of end-to-end product delivery.
You’ll use your organisational skills to manage projects and be used to working as a point of contact with stakeholders and accepting internal briefs. You’ll also have experience working with digital agencies from bug fixes to ensuring successful delivery of projects.
You’ll have experience of user experience led design and optimising digital products based on user needs. You’ll be adept at making decisions based on research and analysis.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in either our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9.00am on Wednesday 3 July 2024
Interview date Wednesday 10 and Thursday 11 July 2024
In this role you will become our lead on two vital areas of work, to ensure exceptional employability and careers support for some of the most marginalised young people with barriers to employment.
You will:
- Lead our Alternative Provision programme - ‘Inspire to Work’, in partnership with Woodbridge Park Education Service (Hounslow Pupil Referral Unit), providing Year 11 students with meaningful employer engagement, workplace experiences, one-day-a-week supported internships and transition support.
- Develop and deliver our SEND services, resources, delivery and tools to ensure very high standards and impactful delivering for young people. You can read more about our SEND services here.
This position will play a fundamental role in Spark!’s growth and future success, enabling us to expand our reach and deepen our impact for young people who will most benefit from our support.
To succeed in this role you will have the passion, skills and experience required to work directly with neurodiverse young people and those within Alternative Provisions. You will thrive in a fast-paced working environment, able to work independently and as part of a supportive integrated team. You will have a lot of energy, alongside a motivation to have a significant impact on the lives of young people.
Please download and read the full job pack and submit your application with a CV and a cover letter (no more than 2 pages) addressing the person specification.
The client requests no contact from agencies or media sales.