Service Manager Jobs in Marylebone, Greater London
Who we are:
LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well.
We have a fantastic opportunity for an experienced Head of Family Service to join our Children and Family Services. Working with LDN London means that every day will be different, and you will be part of a team providing support to society’s most vulnerable children and adults.
You will have the privilege to be part of young people’s joys, triumphs, failures, frustrations, sadness and laughter. However, most of all you will be there to provide the right support to make a life worth living and enable access to everything life has to offer, just like for everyone else.
About the role:
The Head of Family Service will lead and manage our Family Service across all locations, providing holistic support to families with children and young adults with special educational needs and disabilities (SEND).
This role involves the delivery of grant and commissioned outcomes, supporting the Assistant Director for Children, Families and Communities and working with the Head of Community Engagement to secure new funding, ensuring services meet the current and future needs of children and young adults and of their families.
The Head of Family Service will build a high-performing team, work with stakeholders, and operate within legislation, policies, budgets, and other parameters to deliver outstanding support.
This role involves ambitious family-centred practice, tailored support plans, and ensuring positive outcomes for families. The Head of Family Service will encourage parent and carer engagement in consultation and participation activities, work effectively with a multidisciplinary team of external professionals, and establish and maintain close operational relationships with schools, family hubs, social care and health services.
We are looking for someone who has a good understanding of Special Education Needs and Disabilities and the challenges to navigate education, health and welfare systems. They need to understand needs of families and be able to work collaboratively to achieve our goals. The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London.
About you:
The ideal candidate will be a well organised person with the ability to deliver successful outcomes. You will be confident networker and relationship builder with excellent interpersonal and communication skills.
You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
This is an excellent opportunity for someone who is looking for a new challenge!
Why join us:
We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:
· the opportunity to work flexibly
· up to 38 days annual leave (including bank holidays)
· a generous pension scheme
· season ticket loans
· family friendly policies and personal/professional development packages
How to Apply:
To apply please complete the online application form using the link below and submit your up-to-date CV to us.
Note: LDN London is committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.
Closing date: 5:00pm on 1 November 2024
Please note that we receive a high number of applications. If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The increasing reliance on technology to support the strategy and mission at Anna Freud require much greater reliance on IT services. This means that the IT team is aiming to maintain the highest standards of IT operations.
The IT Manager will sit within the IT team reporting to the Head of IT. The post-holder will work closely with the managed service provider and IT colleagues to ensure the seamless delivery of IT operations and services. This is a wide-ranging role with opportunities to get involved in working in a tightly controlled environment where sensitive data is managed, whilst at the same time work for an ambitious dynamic organisation which is pushing the use of technology in delivering services to children and young people.
We are looking for an experienced IT manager with great technical understanding to ensure all work is consistently delivered with planned technical architecture and has previous experience of working with Managed Service Providers.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications
Midday (12pm), Monday 4 November 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Friday 8 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held either Thursday 14 or Friday 15 November 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
Job Title: Family Finding Social Worker/Senior Practitioner
Contract: 6 months Fixed term with the possibility of extending.
Hours: 35 hours per week
Salary: FTE £38,435.60 – £41,474.10 - Social Worker
FTE £42,590.80 - £46,065.60 - Senior Practitioner
Location: Hillingdon based in Civic Centre Uxbridge (Hybrid)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Ambitious for Adoption Regional Adoption Agency [RAA] is a commissioned Voluntary Adoption Agency delivering statutory adoption support services and family finding for a number of local authority partners. The family finding post holder will be located in Hillingdon, as part of the wider RAA partnership located across London and surrounding areas. The hub services for the RAA include the recruitment, assessment and support of Coram approved adopters, which are located at the Coram Campus in London.
The post holder will be employed by Coram, a service with a long track record of serving children well and outstanding ratings from Ofsted. The task for the Regional Adoption Agency is to ensure that all children who have a plan for adoption are given every chance to have that ambition realised and when placed in a permanent family receive the relevant support as their needs change and develop.
About the role
We are seeking a dynamic Family Finding Social Worker or Senior Practitioner wishing to play an active role in the delivery and development of a high-quality family finding service for the London Borough of Hillingdon, for children with a plan for adoption.
The post holder will be one of two professionals responsible for family finding for children with a care plan of adoption within the local area.
The post holder will be part of a small and very supportive team to develop practise and skills in this area. The post holder will also be able to have access resources and services within Hillingdon to support this role and be part of a bigger network of support from colleagues from across the RAA. This role will function as 6 month fixed contract with the possibility of an extension to offer continuity to the children we are family finding for.
To arrange an informal discussion – please contact, Hellan Timothy-James – Service Manager for Hillingdon and Harrow.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 25th November 2024 at 23:59
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Senior Data and Insights Manager. The role will strengthen network-facing resources and support in a data-driven way, devising and implementing measures to drive membership growth and enhance membership satisfaction. This would include collaborating on research and analysis, translating insights into recommendations to support decision-making, and developing membership content available through to our network.
The Senior Manager would actively promote greater engagement with our network, demonstrating a commitment to identifying and removing barriers to ensure all members can access the benefits of accreditation. Working under the Head of Operations and Insight, the Senior Manager will need to have excellent data collection and analysis skills, and an ability to translate that analysis into actions for the Living Wage Foundation through strong communication skills. They will also need to be able to build relationships with senior stakeholders, maximising our impact through the development of our membership offer to the Living Wage network. The suitable candidate will be detail-oriented, proactive, and able to collaborate effectively across the Living Wage Foundation and Citizens UK teams.
Main Responsibilities
Build and manage projects, and achieve work targets effectively
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Manage the development and continual improvement of membership services with evidence-based and user-centred design, ensuring network can access benefits.
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Work collaboratively across the LWF to ensure our membership services offer is joined up and avoids duplication. Focus on working with events, communications, and the membership team.
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Implement processes and mechanisms for evaluating member-facing services and events and champion the use of these findings to guide future work.
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Initiate design and delivery of regular employer network surveys and prepare regular internal analysis and reporting.
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Work with Research team to conduct regular quantitative network composition analysis and reporting of the Living Wage network, and establish clear ways to present this analysis internally and externally to inform strategic decisions.
Learning, expertise and inclusion
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Act as a learning facilitator, providing direct support and training to upskill colleagues across the Foundation to ensure consistency and collaborative working through disseminating good practice and shared learning.
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Oversee the production of membership resources both to promote membership services and as part of them.
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Monitor the business activity of key external and network organisations delivering membership services, analysing relevant performance data and research.
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Undertake relevant training opportunities that will increase the Foundation’s capability to deliver outstanding membership services.
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Display awareness of DEI issues, and demonstrate understanding of impact on network data and insights analysis, and membership offer.
Develop and manage external relationships
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Identify and proactively develop relationships with external research and evaluation partners to develop and refine analysis approach.
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Provide opportunities for network to give feedback and feel listened to. Act as a conduit for members, giving them a collective voice within the Living Wage Foundation.
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Manage a diverse range of senior stakeholder relationships related to improving membership services and intelligence, and attending relevant industry events.
Communications
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Contribute to and, where required, lead network-facing events and other meetings related to membership offer and network insights.
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Use appropriate channels to regularly disseminate impact analysis and membership development findings across all levels of the Foundation, ensuring consistency in developing events, resources and support.
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Collaborate with the Communications Team to act on employer insights and feedback and develop targeted communications promoting our membership offer and our expertise on good work.
Develop and manage internal relationships
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Coordinate the Foundation team to establish and implement fit-for-purpose objectives, impact monitoring metrics and evaluation frameworks.
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Support colleagues to systematically test, evaluate and increase impact.
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Work across the team to understand and support research and intelligence needs around Living Wage accreditation and the diversification of the Foundation’s work.
Generate income and resources
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Support the design and carrying out of evaluations of the Foundation’s programmes to build the evidence base on the benefits of the Living Wage to workers, businesses and society.
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Manage systemic approach to recording network intelligence and insights, and regularly analyse data to inform the development of policy positions, new project development and membership offer.
Contribute towards the achievement of Citizens UK and Living Wage Foundation strategic objectives
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Ensure consistent, useful and robust data is collected to inform internal strategic decision-making.
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Ensure membership services offer meets our strategic objectives
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Responsibility for developing and implementing agreed areas of the Living Wage Foundation and Citizens UK work plan.
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Work collaboratively with the Foundation team and across Citizens UK to drive results that will benefit our network and stakeholders.
Person Specification
(REQUIREMENTS ESSENTIAL = E, DESIRABLE = D)
EXPERIENCE AND QUALIFICATIONS
Proven, comprehensive experience in a project management role, with a focus on analysis/monitoring and evaluation (E)
Experience of building and managing successful relationships and partnerships with businesses and other stakeholders (E)
A proven track record of delivering and reporting against targets and on budgets (E)
Experience of coordinating the work of colleagues across multiple teams to deliver significant projects (E)
Degree or equivalent professional qualification or experience (D)
Experience of managing and developing Salesforce or similar databases (E)
Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (D)
KEY SKILLS AND KNOWLEDGE
Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Strong monitoring and evaluation skills and the ability to interpret results to adapt strategy (E)
Ability to act on own initiative to introduce and develop new projects and processes (E)
Demonstrable ability to identify new opportunities for growth (E)
Proven computer literacy to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
PERSONAL ATTRIBUTES
A strong commitment to the Living Wage campaign and values of Citizens UK (E)
About the Application Process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interviews will take place on 23rd-25th October (subject to change).
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them. The webinar has been set up so we cannot see personal details of attendees, and the Q&A function can be set by attendees to ask questions anonymously.
The client requests no contact from agencies or media sales.
We are thrilled to offer an exciting opportunity for a Volunteering Learning and Development Manager.
- Position: Volunteering Learning and Development Manager
- Location: Gilwell Park-based: You’ll be expected to work from the office once a week, plus an additional day each month to collaborate with the wider team. Home-based: You'll visit the office once every 4-6 weeks.
- Salary (Gilwell Park-based): £52,000 per annum (Band G, inclusive of Outer London Weighting & market supplement)
- Salary (Home-based): £50,240 per annum (Band G, inclusive of market supplement)
- Term: Permanent
- Hours: 35 hours per week
About the team and role as a Learning and Development Manager Role:
As our Volunteering Learning and Development Manager, you will be instrumental in cultivating a culture of continuous learning, leveraging digital tools to address the diverse needs of our volunteers across the UK and beyond. You will drive the innovation and design of engaging learning experiences, ensuring our volunteers are well-equipped to deliver safe, high-quality programs and demonstrate strong leadership and governance skills.
As the Volunteering Learning and Development Manager, Key responsibilities
- Lead the design and delivery of customer-centric learning for adult volunteers.
- Ensure volunteers acquire the skills necessary for successful program delivery and leadership.
- Co-create a practical, digital-first learning model tailored to meet diverse volunteer needs.
- Guarantee compliance by providing the right resources and tracking volunteer learning.
- Work alongside subject matter experts, staff, and volunteers to create engaging, relevant learning materials.
What we are looking for in our Volunteering Learning and Development Manager Role:
- Extensive knowledge in digital, blended, and non-digital learning design and delivery.
- Proven ability to manage and inspire a diverse, creative team.
- Track record of developing learning solutions for remote, multi-located volunteer teams.
- Familiarity with current volunteering trends, challenges, and working in volunteer-driven organisations.
- A self-aware, approachable leader with resilience, a sense of fun, and a drive to make improvements.
Benefits:
We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For more details about the Scouts and our great benefits:
Closing date for applications: 23:59pm Sunday 3rd November 2024.
Interviews will be held on Monday 18th November online via teams
Click ‘Apply’ now to apply for this fantastic role!!!!!!
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Position: Policy Manager (Health and Care)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £43,342 per annum plus excellent benefits
Salary Band and Job Family: Band 3*, Profession/Technical
*you will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for an experienced policy professional to join our Policy and Evidence team to lead our impactful health and care policy activity. You’ll lead a high-performing team operating at the heart of a friendly and supportive directorate with an excellent track record of influencing policy change. Working across a large and varied portfolio, you’ll take the lead in developing and leading our policy positions, campaigns and influencing programmes.
We have strong relationships across the charity, clinical, and governmental sectors. You’ll have the opportunity to collaborate closely with external partners as a thought leader on major issues like access to treatments and neurology services, mental health, community rehabilitation, and support for carers.
You’ll have a central leadership role across the team in ensuring that our policy work is built around strong evidence, informed by and developed with people living with MS, and drives impactful change.
Closing date for applications: 9:00 on Wednesday 30 October
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
East London Students' Union is a progressive charity that supports around 24,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices were fully refurbished last year. We're currently refurbishing our common rooms and reception area. Earlier this year in Stratford, we launched an excellent new space with sitting around areas, reception, performance rooms and meetings room.
We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed.
If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities.
As our student groups/activities manager, you will lead the development and enhancement of our student activity groups. Our activity groups enrich university life by supporting community-building and social cohesion throughout the University. You will help us regrow our number of activity groups as well as support the establishment of new student-led activities.
It is important to embed a culture that encourages student leadership and personal development within those groups and activities.
Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. Within Newham, where we are based, over 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership.
The client requests no contact from agencies or media sales.
About Resolve
Resolve is a local charity with a lot of heart.
Our purpose is to meet the needs of local people who need substance misuse treatment, are homeless or are experiencing poverty. We help people move to manageable, positive lifestyles where they can contribute and enhance their local community.
We know we make a difference because our clients tell us “I was in deep despair, but I was supported beyond belief. It made me feel a much brighter, bigger person. I don’t feel like a broken mum anymore.”
Alongside high levels of job satisfaction, staff also get generous holiday entitlement, flexible working, ongoing training, free parking and employee wellbeing support.
About the role
The Business Development Manager will play a pivotal role in the growth of Resolve. Funded for five years by The National Lottery Community Fund, the Business Development Manager is central to securing the resources necessary to provide essential Drug and Alcohol treatment services ensuring organisational sustainability.
Resolve is currently reliant on Trusts and Foundations for funding, and you will spearhead efforts to diversify our income streams and expand our donor base.
Your responsibilities will encompass developing and executing a robust fundraising plan, forging strong relationships with key donors and surpassing fundraising targets.
This is a senior role and you will contribute significantly to organisational strategic initiatives, ensuring long-term sustainability and growth.
About you
· Strong evidence of fundraising success with a track record of raising income from donations.
· Experience of developing and delivering fundraising plans, alongside working towards and exceeding targets.
· First class communicator (verbal and written) with the ability to communicate to a range of audiences.
· Proven ability to build strong and lasting relationships with stakeholders and supporters.
· Innovative, bold, ambitious and creative.
· Adept at collecting both data and client’s stories to demonstrate the impact of our work.
Other roles you may have experience of: Fundraiser, Fundraising Manager, Donations Manager, Community & Events Fundraiser, Relationship Manager
For full details please see the recruitment pack. Apply either through CharityJob or submit a CV and a covering letter outlining how you meet the person specification. The closing date is Monday 4 November 2024, 12pm with interviews on Monday 11 November 2024.
The client requests no contact from agencies or media sales.
Job Title: Hackney Service Delivery Manager
Salary: £ 32,000 FTE
Working Hours: 28 - 35 hours Per week -Pro-rata rate
Contract: Fixed Term contract until 30th September 2025
Location: Hackney Borough Based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual
leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable service delivery manager who is passionate about supporting parents and infant feeding to lead this project. This role is community-based and will include travel across the Hackney region with some homeworking (expenses will be reimbursed).
About the Role
You will be responsible for managing the parent support project in its entirety across the region. Some of the key responsibilities of the role include:
· Leading on perinatal peer support across the region.
· Managing the project staff team.
· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all services are accessible and inclusive.
· Engaging with communities through networking with other local organisations.
· Report progress on project status, timelines and delivery against key performance indicators.
· Participate in local perinatal networking/task and finish projects, so that the programme is an integral part of the local perinatal and infant feeding provision landscape and is able to advocate for and chaperone perinatal service users at a strategic level, raising the profile of NCT’s perinatal offer locally and nationally.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word, and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires lived experience of breastfeeding. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.
The role is between 28 - 35 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is a community-based role travelling across Hackney borough, with some home working.
About you
· Are you willing to undertake our Peer Supporter training? (Requires lived experience of Breastfeeding)
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description atatched.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our website.
Closing date: 12 noon on 04/11/2024
Interviews: Monday 11th November 2024
Interview format: In person interviews to be held on Monday 11th November, the TBC venue within Hackney. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we and what do we do?
We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.
Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.
We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.
We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.
By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.
The role
You’ll be key to delivering our corporate partnerships income strategy, identifying and driving vital new business as well retaining longer term support from priority sectors. As Corporate Partnerships Manager you will be responsible for driving income growth and leveraging Ovarian Cancer Action’s increasing levels of brand awareness and creating compelling, mutually beneficial partnerships. To achieve this, you’ll need to find innovative ways to engage businesses and identify opportunities to maximise income from the relevant sectors.
We are looking for someone who…
Has fantastic experience of securing, developing and growing partnerships. As well as a creative, insight led and good business acumen approach to developing mutually beneficial partnerships, in line with organisational priorities.
· Is looking to be an integral part of the fundraising management team, delivering robust plans, insight and spearheading relevant cross team project work.
· Is looking for an exciting opportunity to shape, lead and grow a relatively new income focus area for Ovarian Cancer Action.
If this sounds like the role for you, we’d love for you to apply with the following:
• Tell us why you think this role is for you and what makes you stand out. Naturally, we’d love to hear about your experience, your highlights, what you’ve learnt in your career, what you want and need to learn. (Ideally no more than a page).
• Your latest CV.
The client requests no contact from agencies or media sales.
Liberty is seeking an Infrastructure Manager to undertake a number of interesting short-term projects for a fixed term of 12 months to improve the efficiency of its operations. The Infrastructure Manager will work closely with the Head of HR & Operations, Finance and Operations Director and external contacts to critically review several support systems and databases and recommend improved infrastructure at Liberty.
The successful candidate must have experience of having specified, sourced and implemented new database solutions in other organisations and a familiarity with a variety of monitoring, learning and evaluation frameworks, concepts, practices and procedures. An excellent project manager with experience of delivering projects to budget and on time and the ability to work with multiple stakeholders, motivating them through change, the successful candidate will be energised by delivering concurrent projects at pace.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.
The deadline for applications is 5PM Monday 4 November 2024.
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Thursday 21 November 2024
Second round interview will be held on Tuesday 26 November 2024
Apply via the job board on our website.
East London Students' Union is a progressive charity that supports around 24,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices were fully refurbished last year. We're currently refurbishing our common rooms and reception area. Earlier this year in Stratford, we launched an excellent new space with sitting around areas, reception, performance rooms and meetings room.
We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed.
If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities.
As our research and insight manager, you will develop the Students’ Union’s insight function. Embedding better use of data will inform more effective decision-making, planning, policy and campaigning. We have rich data, but a hyper-diverse student population adds complexity to analysis and developing insights.
You will have the opportunity to work closely with colleagues across the Students’ Union and our university partner. Making use of the available data will help to build an insight-led culture that will enhance student experiences and outcomes.
Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. Within Newham, where we are based, over 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 3 November 2024
Ref 6874
Save the Children UK has an exciting opportunity for a collaborative and influential individual with strong experience in supporter engagement to join us as our Mid Value Manager, where you will play a crucial role in developing and managing our mid-value programme.
This is a unique opportunity to shape a new role, creating strategies to deepen engagement and drive long-term support for our mission to improve children's lives worldwide.
Please note that this role offers the opportunity for hybrid working and will require the successful application to work from our London, Farringdon office 1 day a week.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Mid Value Manager, you will take ownership of our mid-value programme, working closely with teams across Fundraising & Marketing to engage, retain, and grow relationships with supporters at the mid-value level.
You will have the opportunity to deliver exceptional supporter experiences that inspire increased engagement, loyalty, and financial support.
In this role, you will:
- Work within a multi-disciplinary team to attract, retain, and engage mid-value supporters, using data and insights to build long-term relationships.
- Plan and execute activities to meet ambitious mid-value income and loyalty targets.
- Collaborate with the Loyalty and Philanthropy teams to build effective supporter journeys, moving supporters between value levels based on opportunity.
- Analyse the effectiveness of activities, using a test-and-learn approach to continuously improve engagement.
- Manage the creation of mid-value supporter content and creative assets, ensuring alignment across all touchpoints.
- Oversee mid-value income and expenditure budgets, supporting planning, reporting, and reforecasting.
- Ensure all communications are compliant with relevant legislation and best practice.
About you
To be successful, it is important that you have:
- Experience of attracting, retaining, and engaging supporters, ideally at the mid-value level.
- Proven experience in delivering activities across areas such as email, telemarketing, events mail, and/or 1-2-1 stewardship.
- Project management skills, with experience delivering complex projects on time and within budget.
- Experience developing creative assets to drive supporter engagement and action. Ability to analyse complex data, translating insights into strategic decisions.
- Strong communication skills and the ability to inspire commitment from others.
- A collaborative and flexible approach, thriving in a dynamic, fast-paced environment.
- Commitment to Save the Children's vision, mission, and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 3rd November 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
Please note that the majority of our roles can be performed remotely in the UK, however this role will require the post holder to be based in our London, Farringdon office 1 day a week. This will be discussed and agreed with your Line Manager and team.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company: Royal Statistical Society
Salary: £60-65k
Line manager: Chief Executive Officer (CEO)
Line management responsibility: Head of standards and corporate relations (and 3 reports), Member support manager, Volunteering opportunities manager
Term: Permanent, full time
Background:
Our vision is a world where data is at the heart of understanding and decision-making
Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.
We have more than 12,000 individual members in the UK and worldwide. As a charity, we advocate for the key role of statistics and data in society and work to ensure that policy formulation and decision-making are informed by evidence for the public good. Members work with RSS staff to support areas such as policy development, education, training, statistical communication, and statistical literacy.
The Director of Professional Services is responsible for our professional affairs activities, overseeing the creation, maintenance and application of relevant standards through our professional affairs committee, and certification and accreditation schemes. They are also responsible for member recruitment and management, ensuring we continue to attract new RSS members and partners, and that their needs are met. They also oversee a range of activities that engage RSS members (including groups that bring members together on a topic or geographical basis, RSS honours and awards, and our volunteering opportunities), securing both our impact on society and member retention.
Informed by an in-depth understanding of the needs of members and prospective members, the Director manages these activities strategically across the organisation, bringing relevant staff together within small teams working on defined goals that support our objectives, foster a sense of value and community for all members and ultimately lead to the growth in membership and impact of the Society.
Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.
Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.
Working hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.
Holidays: 25 days per annum, plus bank holidays and an additional close down between Christmas and New Year.
Probation: This post is subject to a six-month probation period.
Key responsibilities:
Understanding needs and the changing external environment
- Develop an understanding of the preferences and needs of statisticians and data professionals, and others interested in data and statistics, to evolve our value proposition and align member benefits to those preferences and needs
- Undertake research to identify new target audiences for membership
- Monitor and respond to developments and emerging trends in charities, membership organisations and other learned societies, and in statistics/data science/AI to ensure that our membership offering remains timely and relevant
- Plan and deliver membership surveys and oversee the collection and management of member data
- Provide robust analysis of member behaviours to forecast future renewal patterns to inform financial planning
Development of strategies and plans
- Drawing input from across the organisation, develop strategies for membership recruitment, management, engagement, retention and professional affairs that support the organisation’s objectives and foster a sense of value and community for all members Lead the creation and delivery of fully costed programme plans for member recruitment, management, engagement and retention that align with key strategic goals Support the development of wider strategies and plans across the organisation
Programme management and delivery
- Deliver programmes of benefits, products and services which meet the needs of members and attract non-members Monitor and report on progress and performance against targets and plans Manage projects, including the establishment of new benefits, products and services, ensuring that quality work is delivered on time Work with colleagues to identify and develop promotion, sponsorship and other funding opportunities, and support colleagues in sales meetings with potential sponsors and funders Continually assess and improve processes and oversee the development and maintenance of standard operating procedures
Interfaces with other teams and groups
- Convene and lead cross-RSS groups to develop, share and review plans and activities and identify opportunities for synergy and collaboration Work with heads and other teams across the organisation to support related objectives Work with staff responsible for business development to capitalise on development opportunities Identify relevant experts within the RSS membership and engage them in programmes, formalising a network of volunteers and providing them with support and advice Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and outputs to agreed deadlines Select, lead and manage contractors and third-party organisations to support programme deliverables
Leadership and management
- Bring relevant staff together within small teams working across the organization on defined goals that support our objectives Play an active role in the RSS Senior Management Team, providing leadership, and strategic insight for the organisation as a whole, and work together effectively in setting and achieving the Society’s goals Contribute to decision-making regarding the strategic direction and financial management of the Society Oversee budgets and meet income targets for individual programmes Negotiate with suppliers to deliver value for money Line manage staff
Other
- Represent and promote the Society to relevant external bodies and groups Other project work or tasks as reasonably required by the Chief Executive or Executive Committee
Person specification:
Essential
- Educated to degree level or equivalent Senior leadership experience Significant experience developing strategies and plans, preferably within a membership organisation Experience using data and evidence to develop value propositions and align services with needs Significant experience of programme and project management and operational delivery Excellent organisational skills and an ability to identify and respond to changing priorities Ability to accurately assess project needs or problems, make sound decisions and develop effective solutions Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget Experience of negotiation and influencing Experience leading and managing staff and contractors Ability to develop relationships and communicate with a wide range of people Ability to structure information and present ideas and concepts clearly and concisely, particularly in written form Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others Ability to establish and develop an extensive network of external contacts Strong numeracy skills, and the ability to produce, monitor and assess estimates/costs and work within budget Experience leading a small team and employing flexibility and imagination to achieve short-term and long-term business objectives Experiencing tendering for work and managing external contractors Ability to make sound commercial decisions and identify commercially viable/profitable projects Collaborative team worker – works with colleagues to achieve strategic and operational objectives Ability to work effectively and achieve results in a changing environment Ability to work on own initiative within RSS guidelines/directives Demonstrable commitment to equity, diversity and inclusion
Desirable
- Experience overseeing professional affairs in a member organisation Interest in or experience of statistics, research, or other aspects of the Society’s work Familiarity with developments within data science, statistics, machine learning, AI and related subject areas Understanding of professional membership organisations and learned societies, and their role in the current climate Experience of the not-for-profit sector and working with volunteers
How to apply for the role
Please submit your CV and a covering letter to Holly O’Brien, RSS Governance manager, at the email address detailed on our website.
The deadline for applications is 5pm 4 November. We may arrange interviews before the deadline has passed.
The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.
Any questions about the role should also be directed to Holly. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Holly to register your interest.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
Role context:
Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams.
In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams.
The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.
In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.
The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.
Key Responsibilities:
- To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
- To ensure the effective financial management of the organisation create and maintain effective financial control
- To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
- To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting
Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!
Please provide a cover letter that outlines:
- your interest in Cord and the role
- how you fulfil the requirements of the role
Please be sure to include the location where you are based.
The client requests no contact from agencies or media sales.