Service Manager Jobs in Liverpool, Merseyside
Home based (West Sussex and South Berkshire)
About us
Our vision is to save everyone. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits
- A vehicle will be made available to carry out your duties
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Optional health and dental cash plan
Your role
As a Community Manager, you will be responsible for:
- Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
About you
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
- Able to work as part of a high-performing team, but equally confident working independently, out and about in your area
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered as the Community Manager, you will need:
- Significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
- Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our support centre in Poole.
- This post requires a valid driving licence.
For more information and to apply, please visit our jobs page.
Closing date: 31 October 2024.
Interview date: w/c 11 November 2024.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Important Note: Due to the nature of the role we will only consider applications from candidates based in or around Birmingham.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
We are looking for people who are: passionate about addressing economic injustice, hold a deep knowledge and connection to Birmingham and are capable of working with and supporting changemakers and community groups across the city.
We have worked in Birmingham for five years and the need and urgency for our work is greater than ever, with the many live grassroots campaigns across Birmingham mobilising people to come together to save libraries, youth services and social housing. We know that a shared root cause of all of these crises is the city’s economic system.
This role leads our work across Birmingham to help build our collective capacity to analyse, strategise and take action for economic system change in the city. It will coordinate our Programme team to deliver different initiatives that support a growing movement for economic justice across the city - particularly focused on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising - ultimately play a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long term initiative working on local economic systems change.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here:https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
Birmingham Programme Development
- Working closely with the Programme Director and the Programme Team, lead the translation of People’s Economy’s strategy into a programme of work in Birmingham
- Working closely with the Programme Director and the Programme Team, identify the resources People’s Economy needs to deliver its strategy in Birmingham and contribute to fundraising for the organisation’s programme of work in Birmingham
- Working closely with Programme Director lead outreach and relationship building with community and civil society partners, including members of the Economic Justice Brum
- Working closely with the Head of Community, lead the development of People’s Economy’s programme of outreach and relationship building with changemakers in Birmingham including current grassroots campaigns such as Save Birmingham, Save Birmingham Youth Service (SBYS), Ladywood Unite, Save Druids Heath and the Birmingham Fair Housing Campaign.
Birmingham Programme Delivery
- Working closely with the Programme Team, coordinate the delivery of People’s Economy’s programme of work in Birmingham and ensure it is well embedded, integrated and supportive in the local economic justice landscape
- Play a leading role in our collaborative work with Economic Justice Brum ensuring consistent coordination, support and relational working
- Lead our work on developing and delivering a creative communications plan for Economic Justice Brum, as People’s Economy is its appointed communications partner
- Lead on organising the logistics and resources required to effectively deliver People’s Economy’s programme of work in Birmingham
- Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of People’s Economy’s programme of work in Birmingham
- Working closely with the Programme Team, recruit and onboard changemakers from Birmingham to opportunities within People’s Economy’s training and support programmes
- With support from the Head of Training, contribute to the delivery of learning and skills sessions when appropriate
- Facilitate spaces and workshops for our changemakers, partners and other stakeholders
- Maintain relationships with changemakers from Birmingham while they are involved in People’s Economy’s programmes and act as a key point of contact
Supporting other work strands
- Feed into the development and implementation of other work strands including community building and the organisational communications strategy
Managing projects and people
- Work with the Head of People and Operations to recruit freelancers to help deliver People’s Economy’s programme work in Birmingham
- Line manage freelancers contributing to People’s Economy’s programme of work in Birmingham, and any staff roles which (in future) report to Programme Manager Birmingham
- Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
- Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work Financial management and income generation
- With support from the Programme Director, develop and manage budgets for programme work in Birmingham
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
Financial management and income generation
- With support from the Programme Director, develop and manage budgets for programme work in Birmingham
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Home based or Hybrid
About us
Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning.
We're looking for an experienced Trusts and Grants Manager to join our Trusts and Grants team to look after a portfolio of prospects and grantmakers to help raise funds for our lifesaving work. This will be a full-time, permanent post. 4 days may be considered for the right candidate. Securing gifts from Trusts and Grantmakers will help bring our brave lifeboat crews home safely and provide the training and protective gear our crews and lifeguards need to save lives.
Your role
You will work as part of a supportive and collaborative team to help develop and steward a portfolio of Trusts, identifying new funders and projects and building sustainable long-term relationships with supporters in order to meet agreed financial targets and deliver our Trust fundraising strategy. You will:
- Manage the stewardship of a portfolio of Trust supporters, making timely applications, delivering targeted reports and developing relationships in line with your stewardship plans.
- Be responsible for developing your pipeline to research and apply to lapsed and prospective Trusts, Foundations and other grant-making bodies whose objectives and interests fit with our work.
- Work collaboratively with programme and finance colleagues across the RNLI to identify projects and creatively package exciting funding opportunities to open doors to new prospects.
- Build well-crafted, ‘stand-out’ grant applications and impact reports with detailed budgets and timelines that clearly demonstrate to funders the impact of their donations.
- Through emotionally intelligent relationship management, keep funders engaged and excited about our work and inspire them to continue to give.
- Work closely with internal stakeholders and regional teams to identify creative approaches to new and existing funders.
- As one of a small team of Trusts and Grant Managers, support the rest of the team by gathering and sharing project and third sector information.
- Maintain excellent record-keeping to ensure accurate reporting and grant management in line with GDPR and accounting good practice.
The role is offered as a homebased or hybrid role. Some travel will be required.
About you
We are looking for a highly motivated Trusts and Grants Manager with:
- Experience of prospecting for large gifts and managing large donor relationships in a Trust fundraising environment or very similar discipline.
- Experience of working with project managers to identify and create attractive funding packages.
- Excellent attention to detail with experience of writing high quality, creative and compelling fundraising proposals and reports.
- Strong interpersonal and communication skills and confidence in building internal and external relationships at all levels.
- Good personal resilience and an ability to work on your own initiative to manage projects and multi-task, plan and set priorities.
- A good understanding of the trust fundraising environment.
- A good understanding of financial reporting and experience in managing your own income pipeline.
- Excellent organisational skills with an understanding of the importance of good record-keeping.
So if you are an experienced fundraiser who enjoys relationship building and prospecting for new business, with an enthusiastic, creative and driven approach to supporting our organisation’s aim to reduce drowning, we would love you to join our team. Please apply via the button shown.
Closing date: 27 October 2024.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Job Title: Evaluation Manager
Salary: £37,500
Contract Type: Permanent
Working location: Full-time, 35 hours per week, although 4 days / flexible hours may be considered
Working location: Remote. This post holder will be based at home, with office visits approximately once a month, and department/organisational away days which will be discussed with Line Manager. The role may involve some occasional irregular travel to visit schools, attend events and represent Magic Breakfast at meetings throughout the UK.
Reporting to: Head of Impact and Insights
Direct reports: Insights Officer
JOB PURPOSE
The newly formed Impact and Insights Team exist to provide research, insights and evidence; helping Magic Breakfast to achieve our mission of ending child morning hunger now and for good. The Evaluation Manager is key role within the Impact and Insights Team, responsible for evaluating the service delivery programme at Magic Breakfast – this includes evaluating new pilot approaches, assessing the impact, driving continuous improvement and shaping our offer enabling us to tackle child morning hunger today.
The Evaluation Manager is pivotal in spearheading the strategic planning, delivery and dissemination of Magic Breakfast’s day-to-day evaluation activity, as part of the wider Impact and Insights Team’s approach to communicating research, evaluation and insights. They will hold responsibility for planning, coordinating and delivering a comprehensive programme of evaluation projects to support evaluation and impact measurement, continuous improvement, business development and communication. Our ideal candidate for this role will have experience in social research or programme evaluation.
KEY RESPONSIBILITIES:
- Plan and manage a comprehensive programme of evaluation across Magic Breakfast’s provision.
- Work collaboratively with colleagues and funders to develop and deliver an effective, achievable evaluation plan that will make a difference for children and young people.
- Optimise Magic Breakfast’s evaluation infrastructure to meet the demands of internal and external stakeholders.
- Integrate the voice of lived experience into our evaluation by actively listening to and incorporating the insights and feedback from our beneficiaries.
- Assess and improve evaluation support and outputs provided, adapting approaches to improve
Please see attachement for full job description
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work. Some of our benefits include:
Please see our job pack for more details
APPLICATION PROCCESS
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Should you have questions about the role before applying please email our People and Culture Team, recruitment @magicbreakfast. com
Close - 27th October 2024
Shortlisting - 28th-30th Oct 2024
Interview 1 - 6th and 7th November 2024
Interview 2 and informal interview - 13th November 2024
Service Delivery Manager
Role: Service Delivery Manager
Hours: 30 or 37.5hours per week (4 or 5 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London and / or supporting events
Reporting to: Director of Partnerships and Programmes
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
Key relationships: Managing relationships with key partners and volunteers.
Salary: £31,000 per annum FTE ( pro rata for part-time)
Contract: Permanent
About Overcoming MS
Are you an experienced Service Delivery Manager with a strong foundation and knowledge of project management, ready to make a meaningful impact at the world's leading multiple sclerosis healthy lifestyle charity? We are seeking a motivated and experienced Service Delivery Manager to help us expand our world-class support services and empower an engaged global MS community.
In this role, you will help lead the delivery of two key strategic objectives:
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Providing world-class information, tools, and support to those affected by MS.
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Growing a collaborative, knowledgeable, passionate, and sustainable team of facilitators, volunteers, and community members.
Join us in our ambition to support and empower people living with multiple sclerosis. Your expertise and passion can help people to live well with MS.
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
About the role
Purpose: We’re recruiting for a motivated and experienced Service Delivery Manager to expand our offer of support to motivate and empower an engaged global MS community. With strong knowledge and experience of managing projects and the ability design, shape and implement services.
You will be responsible for the design, delivery, and continuous improvement of products and services. Due to the growth of our services and levels of support, we are in a position to employ an additional Service Delivery Manager which will allow the successful candidate to benefit from the peer support of team members, as well as make the position their own, playing to their strengths.
Key Responsibilities:
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Service Design and Improvement: Leading on the design, development and improvement of products and services in line with the charity’s strategic objectives, using insight and data to shape your thinking.
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Project Planning: Taking the lead for the planning and delivery of in-person and digital events, products and services which include residential retreats, online courses, and webinars.
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Community Growth: Seeking out opportunities and nurturing relationships to grow our community to increase our reach and deliver more, through collaboration and increasing our knowledge base. Build and expand our pool of Volunteers and Experts, being responsive to the needs of our community.
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Management of Volunteers and Trainee Facilitators: Nurture and support the development of Trainee Facilitators and Volunteers including Ambassadors ensuring policies, processes and frameworks are fit for purpose.
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Stakeholder Engagement and Communication: Serve as the primary point of contact for key stakeholders. Driving engagement and maintaining positive relationships with our Expert Advisors, Volunteer Facilitators and community members.
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Innovation: Scoping out new opportunities, designing frameworks and processes and ensuring resources are carefully managed to achieve impact and implement improvements as necessary.
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Monitoring and Evaluation: Ensuring our products and services meet quality standards and align with our community’s expectations. Ensuring that products, services and courses include evaluation techniques to measure impact including both quantitative and qualitative feedback from participants.
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Financially conscious: Ensuring charity activities are delivered in the most cost-effective way, seeking out opportunities to generate income / contributions from an engaged community, working with the Fundraising team.
About you
Project management skills
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Minimum of 2 years practical project management experience / service design and delivery
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Expertise in using and implementing relevant project management methodologies and tools.
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Ability to proactively mitigate risks and overcome barriers to implementing solutions.
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Confident in using monitoring and evaluation tools to ensure products and services are continuously improved.
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Project management qualification such as Prince2 or Agile or similar qualification is desirable
Strong interpersonal skills
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Experience of managing volunteers and working collaboratively with communities.
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Excellent communication skills, energetic and passionate.
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Demonstrable track record of building lasting professional relationships in person and online.
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Strong listening and communication skills, both verbally and in writing and to disseminate information in an easily understood and appropriate format.
High work quality and passion for innovation
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Excellent eye for detail, works to deliver high-quality work.
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A passion for innovation, an open mind, and a willingness to learn and grow.
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Thrives as a team player but are able to work on your own initiative, with minimal supervision.
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A proactive approach to your work and are able to identify opportunities and solutions.
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Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.
Charity interest
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Experience of working within a charity and understanding of the charity sector is key.
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Motivated by helping others
Working location and hours
You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings and to support events such as Residential Retreats and some out of hours work such as evening webinars.
You have a clean driving licence and have access to a vehicle to use for business purposes.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by the 22nd of October.
In your covering letter, please let us know:
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Your motivation for applying for the role
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Your preference for a 4 or 5-day week
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Your notice period
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Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
Key Dates
1st stage interviews to be held remotely on the 6th / 7th November.
2nd stage interviews to be held on the 12th of November (this might be in person or remote, TBC)
The client requests no contact from agencies or media sales.
Do you feel passionately about improving the life chances of children, young people and families? Are you an experienced social researcher experienced in a range of evaluative methods and approaches? Want to work in a dynamic and practically applied context, with a smart, supportive team?
Dartington Service Design Lab is an internationally respected social research and design charity focussed on using evidence to help those working with children and young people have a greater impact. We have over 60 years of experience working across the public and voluntary sectors to improve the lives of children and young people.
We are seeking an experienced mixed methods social researcher, with a particular interest and expertise in evaluation. Whilst the role is varied, the primary focus is the formative, developmental and summative evaluation and iterative refinement of a range ofservice-level and place-based and/or systemic change initiatives focused on improving outcomes for children, families and communities. The work involves applying mixed methods and working with an inter-disciplinary team (internally and with collaborating partners).
Approaches will be tailored depending on the needs of each project but are likely to include theory-driven approaches such as theory of change, realistevaluation and contribution analysis alongside experimental or quasi-experimental methods. The candidate need not be expert in all but must have a curiosity and willingness to learn and apply different methods in a range of contexts.
The role is practically applied, varied and fast-paced - leading and contributing to multiple projects, concurrently. It involves working closely with internal and external collaborators, innovating to blend robust research methods with human-centred design and systems thinking approaches. We value curiosity, relational approaches, and evidence-informed approaches to advancing social justice.
The role will suite someone who is impact-driven, able to lead and thrives in a dynamic and applied research environment. The successful candidate will enjoy a varied and independent role - working with great colleagues and partners on a wide range of projects and initiatives.
If we’re going to design impactful supports for children and families, we need to ensure our team is inclusive. Dartington Service Design Lab encourages applications from all backgrounds and strives to have a team with diverse skills, experiences and abilities. We are committed to progressing an anti-racist approach in all areas of our work.
Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.
As a team, we operate remotely across the UK. The successful candidate may be based anywhere in the UK. Our staff tend to work from home or when appropriate, together in local co-working spaces, and normally, every quarter we meet as a whole team in our beautiful Devon office.
The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.
The client requests no contact from agencies or media sales.
At Chance for Childhood, we believe that no child should have to fight for a safe, happy childhood. We exist to ensure that every child in Africa can thrive from their early years through to adulthood. Together with partners, supporters, children and their communities, we protect, educate and create lasting change for every child threatened by violence, neglect and conflict.
We specialise in ensuring access to inclusive education and safe spaces so that children in Africa can play, grow, learn and thrive. We have staff and offices in the UK, Rwanda, Ghana and Uganda and community partners across West and East Africa.
The post holder will be responsible for supporting the Head of Finance in managing the day-to-day finance function of the charity in the UK and providing oversight and support to the financial management of subsidiary country offices, maintaining accurate accounting records, good financial controls and providing timely and useful reporting. The post holder will be a keen problem solver with an appetite for improving and future proofing financial systems to allow for growth and structural changes including mergers and acquisitions.
Benefits include - 25 days annual leave plus 3 day office closure over Christmas (pro-rata), 5% ER pension contribution, flexible working policy
The client requests no contact from agencies or media sales.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Learning and Development Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking a Learning and Development Manager to work with the Director of Partnerships and Federation Development to develop an ambitious learning and development strategy for Emmaus UK.
As a hands-on Learning & Development Manager, you will play a critical role in developing the skills, knowledge, and capabilities of employees, companions, volunteers and trustees across the Emmaus Federation and within Emmaus UK.
Your primary focus will be on developing and delivering effective learning interventions, programs and initiatives that align with the goals of Emmaus and support the growth and development of its people.
You will have the opportunity to make a significant impact on the growth and development of employees, companions, volunteers and trustees, contributing to a positive learning culture, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of learning initiatives.
This role is home-based, with some travel required across the UK.
Who are we looking for?
We are looking for a high-performing Learning and Development Manager, with experience working in a learning and development role, including experience of delivering training in-person and online to a range of stakeholders.
The successful applicant will be able to deliver effective and engaging learning and development programmes and will have experience of identifying and analysing learning and development needs, developing relevant approaches and evaluating effectiveness, developing a strong culture of continuous improvement across Emmaus UK and the wider federation.
This is an exciting and rewarding role for someone who thrives working with different people and pursuing new opportunities.
What we offer
· £37,878 pro rata (based on a standard working week of 37.5 hours)
· Working hours: 5 days per week, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Friday 1st November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 13th November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
Role context:
Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams.
In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams.
The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.
In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.
The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.
Key Responsibilities:
- To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
- To ensure the effective financial management of the organisation create and maintain effective financial control
- To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
- To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting
Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!
Please provide a cover letter that outlines:
- your interest in Cord and the role
- how you fulfil the requirements of the role
Please be sure to include the location where you are based.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Please note that role will involve regular travel across the North East region and occasional travel across the UK.
We are seeking a Training & Engagement Manager to work across our portfolio of programmes, particularly focusing on Education in the North East of England and our Parental Engagement Programme. You will be creative, adaptable and proactive, with the ability to work remotely, autonomously and as part of a small team. The ideal candidate will have a strong understanding of the education sector and awareness of parental engagement, including looked after children services, as well as excellent interpersonal skills, and a commitment to supporting families and young people.
Main Role & Responsibilities
As our Training & Engagement Manager, Parents & Education, you will be an active member of our programmes team and will work across our portfolio of programmes, with particular focus on the education and parental engagement programmes.
You will have responsibility for stakeholder engagement, developing relationships and promoting Ygam training in the North-East of England (Education) and nationally (Parents). You will recruit suitable delegates to workshops, working closely with a range of stakeholders from schools, youth organisations, children’s services to parents and carers.
You will also provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will work with organisations to collate case studies and evidence, supporting the programme's achievements and our overall impact.
Please submit your CV and covering letter by 12pm, Monday 4th November.
Your covering letter should include:
- Your motivations for applying to Ygam.
- How this role fits into your wider career plans.
- Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification.
The client requests no contact from agencies or media sales.
Woodgreen currently has an exciting opportunity to join our Retail Team as Retail Area Manager covering the west of our charity shop estate in Lincolnshire, Cambridgeshire, Northamptonshire, Buckinghamshire, Oxfordshire and Bedfordshire. With previous experience in an area support, cluster role or in managing a large retail base, our successful candidate will use their commercial knowledge and experience to oversee multiple shops in order to drive sales and maximise profits. During a period of transformational change their exceptional leadership skills will empower and support their team to achieve their targets which in turn supports our income generation strategy ensuring a brighter future for animals in need.
Founded in 1924, Woodgreen Pet Charity’s mission is to care for vulnerable pets, whether they have been abandoned, neglected, are vulnerable or simply need a home. Our retail estate is a key piece of the puzzle as we look to diversify our income streams to support more pets and their people. By developing and leading our passionate shop teams to be the face of Woodgreen on the High Street, you will play a pivotal role in driving our mission forward. You will;
- Coach, Lead, and Inspire: Working closely with your team you will foster a culture of collaboration and growth.
- Achieve Sales Targets: With a sharp focus on financial goals, you will lead your area to meet and exceed sales targets. You will maximise retail profit by driving donated sales, new goods sales, Gift aid and fundraising income whilst also controlling variable costs. You will monitor each shops sales performance against a weekly budget, taking action as necessary to improve sales performance where shops are under-performing.
- Recruit and Develop Talent: Building a high-performing team is key. Working alongside Woodgreen’s People Team, you will recruit, develop, and retain top-notch staff across all roles, nurturing their skills and potential to drive performance. You will also work with our Volunteer Engagement Team to recruit, train, motivate, manage and support our loyal and committed team of volunteers.
- Ensure Compliance: Across your designated area you will ensure in-shop compliance with organisational policies and Woodgreen’s Ways of Being, with a strong understanding of safeguarding in the charity retail environment.
- Analyse Data for Insights: Using relevant financial data you will make informed commercial decisions in order to guide your area towards profitability and sustainability.
- Set Standards: By maintaining sector-leading standards in customer service and in-store merchandising, you will ensure an exceptional shopping experience for our customers.
- Drive Donations: By encouraging and supporting your Shop Management team to initiate and lead area-driven initiatives your area will generate quality donated goods, fuelling Woodgreen’s mission to support animals in need.
- Engage with Communities: At the heart of our community strategy Woodgreen aspires to ensure that our shops are not just places of retail, but integral parts of the communities we serve.
In return we can offer you;
- A competitive starting salary of £34,730 - £38,589 per annum depending on experience.
- Generous car allowance
- 36 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days
- Up to 8% employer pension contributions (based on employee contribution level)
- Support towards healthcare costs (cashplan) and wellbeing
- Free access to Headspace
- Life assurance scheme (4 x salary)
Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.
The client requests no contact from agencies or media sales.
Who we are:
Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.
How this role fits into the vision and objectives of Causeway
We're looking for an engaging manager with excellent communication skills and the ability to network, to lead our Bright future project.
Bright Future Co-op is a national initiative developed by Causeway, but which is now an independent co-operative that aims to fast-track survivors of modern slavery into high quality employment. Causeway sits centrally within the co-operative and manages the employer and survivor matching service
Responsibilities:
- On boarding and training new Business and Charity Members
- Being the main point of contact for all Members. Regularly communicating with them via meetings and bulletins, in order to match candidates to placements
- Completing monthly reports for the Bright Future Board
- Line managing Bright Future Placement and Partnership Officer
- Working together with the Bright Future Administrator to successfully match candidate to placements
- Maintaining and adapting processes according to the development of programme e.g. referral process
- Traveling to new potential sites which are interested in hosting placements in order to review suitability of site for placements
- Attending board meetings (these can on occasion take place after 5pm)
- Delivering presentations on Bright Future activity to the Board and to Bright Future Members at quarterly summit meetings and AGM.
- To take responsibility for developing policies and procedures of Bright Future and ensuring that they are adhered to.
- To deliver on boards objectives.
- To bring in revenue to Bright Future by delivering sales pitches to potential new business members. This will involve negotiating with senior business leaders.
- To on board new referral members by selling the programme and how it will benefit their client base.
- This will involve liaising with senior charity leaders.
- To line manage the Bright Future Administrator, lead team meetings and complete supervisions and appraisals.
- To organise quarterly summit meetings, and to arrange for survivors, businesses and charities to participate.
- To interview participants at quarterly summit meetings.
- Negotiation with the Bright Future Board.
- Responding to complaints and navigating failed placements with business and charity members.
Any other duties that are commensurate with the role.
The client requests no contact from agencies or media sales.
- Job Title: Marketing Manager
- Location: Remote
- Salary: £39,000
- Permanent, 35 hours per week x 52 weeks per year.
You will:
- Raise awareness of Headway services amongst brain injury survivors, their carers and family members thereby increasing demand for our support.
- Drive engagement and support from stakeholders, including healthcare professionals, politicians, celebrities, grant-making bodies, and prospective fundraisers / donors.
WHAT YOU WILL DO:
- Lead the review and development of the Headway brand
- Develop and launch campaigns to raise the profile and reputation of Headway
- Implement campaigns that meet organisational need such as promotion of services, recruitment of volunteers or a shop donation appeal.
- Create and disseminate promotional materials such as an impact report as well as leaflets, flyers, posters and digital assets relating to Headway services.
- Oversee the production of videos, testimonials, and photography for use in promotion of Headway and its services.
- Develop and implement brand guidelines to include visual and tone of voice guidance
- Ensure brand consistency of all Headway materials
ABOUT YOU
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have experience in creating and implementing successful marketing campaigns, ideally within the nonprofit sector.
- Have a highly collaborative working style, fostering teamwork and cross-functional cooperation.
- Expertise in developing strategic marketing initiatives that align with organisational goals.
- Strong skills in data analysis and reporting to measure campaign performance and inform decision-making.
- Excellent organisational abilities, with a track record of managing multiple projects and meeting deadlines efficiently.
- Exceptional verbal and written communication skills, ensuring clear, effective messaging across all channels.
- Skilled at tailoring content for diverse audiences while maintaining consistency in the brand’s tone of voice and key messaging.
BENEFITS
As a staff member at Headway - the brain injury association you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the People’s Pension with Headway contributing between 3 – 6%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway - the brain injury association offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
ABOUT US
Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway - the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway - the brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway - the brain injury association, where every role plays a crucial part in empowering those on the path to recovery.
SAFEGUARDING
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Thank you for your interest in Headway - the brain injury association and we look forward to getting to know you!
Next steps
- Closing date: 28th October 2024
- Shortlisting date: 29th & 30th October 2024
- Interview: 7th and 8th November 2024
The client requests no contact from agencies or media sales.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We seek a strong people person with at least two years of experience operating a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: It begins at 25 days per annum, in addition to public holidays and the Christmas stand-down.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 11.59 pm Sunday 10th November
Interviews: Interviews for the role will be held on the week commencing 25th November 2024.
If you would like further information about the role or have any questions, please contact Kelly, Operations Manager.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Head of Brain Injury Service
Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.
The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.
As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership. By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.
The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.
As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.
We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.
This is a varied and exciting leadership role for the right individual, where no two days are the same. If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.