Service Manager Jobs in Hounslow, Greater London
About the Role
Sense is recruiting for a National Events Fundraiser to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.
The successful candidate will be responsible for managing the recruitment, marketing and logistics of Manchester Marathon, Great North Run and Royal Parks Half Marathon within the National Events portfolio. This will include delivering an exceptional standard of administrative and logistical support for these allocated Events, delivering a fantastic supporter journey for all participants. This will include application calls and emails, managing administration of places and responding to participant enquiries.
The main duties and responsibilities include:
- Manage an allocation of core Events within the National Events portfolio including the marketing, recruitment, stewardship and logistics of said Events.
- Manage the income and expenditure budgets for allocated Events and ensure that financial reporting, reforecasting and budgeting is accurate and timely for these Events.
- Build strong relationships with event participants in order to maximise net income, encourage repeat participation and ensure the Event’s success.
- Manage the Events Team inbox, responding to all emails and recording on Raiser’s Edge.
- Maintain and develop accurate and up to date records on Raiser’s Edge of participant information, for all allocated Events.
To succeed in this role, you will have:
- Confidence in communicating via phone and email with a range of stakeholders, including supporters and suppliers.
- Understanding of current event trends across the sector
- Confidence in communicating via phone and email with a range of stakeholders, including supporters and suppliers
- Ability to manage and analyse data to make informed decisions
- Experience of digital marketing and other marketing channels.
For a full job description and person specification please see the link below.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.
We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. We would recommend that you read the candidate guidelines, job description and person specification before applying.
Sense is committed to equality, diversity and inclusion in all of its work. We want to ensure that the diversity of our workforce is reflective of the people we support and the communities we serve. We encourage applications of those from Black, Asian and minority ethnic backgrounds as well as women, trans and non-binary people, and those with different accessibility needs. All offers of employment, where appropriate, are subject to an enhanced DBS check.
As a Partnership Coordinator at Challenge Partners, you will have a varied role that offers the chance to develop a wide range of skills. Responsibilities include delivering Programme and Network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.
Working closely with school and trust leaders, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.
This position requires individuals who are self-motivated, organised, detail-focused, and are strong communicators
Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here.
We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here.
As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.
How to apply
We would really welcome your application via Be Applied
All employees at Challenge Partners will be subject to an enhanced DBS check as part of our commitment to safeguarding.
Challenge Partners is committed to diversity, equality and inclusion and we are working towards a goal where our team fully reflects the diversity and difference in lived experiences. We strongly encourage applications from under-represented groups including: people from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, and those with disabilities.
As part of our commitment to fairer recruitment, all applications must be made through Applied. The information you provide will be treated as strictly confidential.
No agencies please.
Closing Date: 26th August
Shortlisting: 27th-30th August
Interviews: w/c 2nd September
The client requests no contact from agencies or media sales.
We are thrilled to be searching for a Database Executive for a charity which supports individuals with learning disabilities, special educational needs, and children and families in crisis, in North-West London. This charity provides practical, emotional and therapeutic support to children and families who are facing various types of challenges, and this is your opportunity to make a real difference.
The role will provide database and data services to the Fundraising and Community Engagement department and enhance the charity’s supporter experience. You will be the data and insight lead who will assist with continuously updating the database and data processes, as well as data manipulation. You will focus on carrying out regular database health checks to update supporter records and to ensure accuracy of data. Additionally, you will also support your colleagues in their use of the database to enhance engagement, donations, and marketing for supporters.
To be successful in the role of Database Executive, you will need:
- Proven experience as a data administrator or similar role involving manipulating data, and advanced skills in using a database or CRM.
- Some experience of running reports and exporting data, and of running data health routines, with understanding of relational databases.
- Proficiency in Microsoft Excel to an intermediate level, and excellent IT skills and analytical mindset.
- Good understanding of GDPR.
- Good interpersonal skills, and ability to work across teams, with ability to follow complex instructions and processes.
Salary: £26,000 - £28,000
Contract: Full-time, permanent
Location: North-West London/hybrid
Deadline: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Global Director of Campaigns
Contract: Permanent, Full time
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £71,687 – £81,430 per annum with excellent benefits or equivalent established grade 1B salary and benefits in the country of employment.
Locations: This role can be based in the United States (New York), United Kingdom (London), Kenya, or any location where WaterAid has an office subject to the right to work in the particular location
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Policy and Campaigns to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Global Director of Campaigns to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Campaigns team leads the WaterAid Federation to drive the design and delivery of WaterAid’s major campaigns efforts to achieve SDG 6. The role specifically leads our two Global Advocacy Priorities (GAPS) across the WaterAid Federation and works in partnership with regional teams and country programs to develop national campaigns that achieve policy change in programme countries and key development actors.
About the Role:
With 10 years to achieve Agenda 2030, the SDG 6 targets on clean water, decent sanitation and good hygiene are among the furthest behind. Achieving universal, sustainable WASH will require a major mobilisation of resources, public demand and political will. The successful candidate will build campaigns that drive that public demand, playing a pivotal role in driving forward this agenda, delivering improvements in the lives of millions of the world’s poorest people.
In this role, you will:
1. Vision and direction
- Articulate a clear vision for the organisation’s campaigning; lead the organisation and the team to implement this vision and help deliver an increase in the scale and impact of WaterAid’s global influence to accelerate progress towards SDG6;
2. Global Campaign Plans
- Lead the design and implementation of WaterAid’s priority global campaigns to maximise WaterAid’s influence on global and national political debates, working in partnership with senior leaders across the organisation.
- In partnership with the Global Policy and Advocacy Director, ensure WaterAid’s campaigns and advocacy are rooted in robust evidence and credible policy analysis;
- In partnership with WaterAid’s International Affairs Director, work to strategically influence and position the organisation’s key campaign agendas in international and multilateral fora.
- In partnership with WaterAid’s senior leaders, support the development and implementation of national level campaign plans, to deliver policy and practice change in key countries, and identify opportunities to bridge between national and global campaign agendas;
- Lead the design and delivery of WaterAid’s public campaigning efforts, working with colleagues to develop the campaign creative, tactics, and public mobilisation plans.
- Work with communication colleagues to develop campaign messaging and branding.
3. Global coalition development
- Strategically position WaterAid within global civil society networks, balance leadership with support for wider movements, and identify opportunities to work with allies and influence decision makers; including utilising high level WaterAid representatives from across the Federation;
- Support regional teams to position WaterAid strategically in regional networks;
4. Communications and representation
- Strategically position WaterAid at key external events, including being able to build networks and alliances through effective public speaking, news media and social media presence; utilising high level WaterAid representatives from across the federation as appropriate.
5. Leadership and management
- As a member of the Department’s Senior Management Team, take shared responsibility for shaping both the department and WaterAid’s strategic global campaigns approach, championing a matrix style of working with teams and colleagues around the world;
- Work in partnership with the Global Director of Policy and the Global Director of International Affairs to maximise the synergies between the Policy, Campaigns and International Affairs teams, encourage a team culture of strategic collaboration and ways of working that foster the breaking down of silos;
- Line manage the two Head of Campaigns; lead the team effectively, with a strong focus on individual performance management, team cohesion and integration within both the department and the wider organisation, in accordance with the core values of WaterAid;
About You:
- A proven track record of leading successful international campaigning and advocacy initiatives, including through influencing institutions and governments, mobilising constituencies and achieving ambitious political change;
- Proven experience of mobilising the public on SDG thematic areas.
- A keen political ‘savviness’ and an awareness of the potential for achieving political change primarily, with a demonstrated track record of both insider and outsider approaches and sophisticated understanding of when and how to apply them;
- A strategic and innovative thinker with the ability to deliver tangible results. Someone who embraces complexity and uncertainty;
- A creative force, with an understanding of how to turn a strategy into a campaign.
- Experience of leading, managing and motivating others and driving change;
- The ability and credibility to represent WaterAid at senior levels and to communicate with a range of audiences, including the media, conference audiences and the general public;
- Proven experience of networking and communicating with NGOs, government officials and politicians, working with partners in Africa and/or South and South-East Asia;
- Experience working in a developing country context;
Although not essential, we also prefer you to have:
- Relevant language skills other than English (French, Spanish or Portuguese)..
Closing Date: Applications will close at 23:59 on 13th October 2024. First interviews will be held between 17th - 18th October 2024 via Microsoft Teams.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
As Senior Individual Giving Fundraiser, you’ll work as part of the Public Fundraising team responsible for managing a portfolio of Individual Giving campaigns from inception through to evaluation to generate funds, improve engagement and increase life-time value of existing supporters.
Permanent, 35 hours per week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time.
The role
In this role, you will:
- Be responsible for project leading on our retention campaigns, coordinating with a number of different stakeholders, both internal and externally.
- Be expected to manage budgets
- Provide a data and insight-led, audience-focused and rewarding supporter journey that maximises lifetime value of the supporter.
- Work with the Supporter Retention Lead to deliver campaigns against agreed budgets
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on the Scope website.
About you
The successful applicant will:
- Be an excellent fundraiser with vast experience managing large scale retention campaigns, including but not limited to direct mail, tele-fundraising and digital.
- Have an interest in testing new campaigns, and a passion for raising funds to enable Scope to continue the work that they do.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
We welcome all applications by 11:59pm BST on Sunday 6 October 2024.
Interviews to take place in week commencing 14 October 2024.
Summary
- Provide strategic consultancy to help, support, advise and partner with a portfolio of dioceses in the north of the country as they develop their mission, people and financial plans in line with strategic priorities of the Church's Vision and Strategy.
- Support and advise diocesan leadership teams in the design, review and implementation of their strategic funded programmes, including missional and structural design, moving from planning to implementation, introducing appropriate programme governance, attending programme boards and advising on delivery.
- Develop appropriate resources, including strategy development tools, project and programme best practice tools to help dioceses develop their strategic plans.
- Significant experience of working as an advisor with a variety of senior stakeholders in an internal or external consultancy role.
- Significant experience of developing strategy in large and complex organisations and aligning strategy alongside people planning and financial planning.
- Excellent relationship management and communication skills (including experience of working with senior colleagues).
- The knowledge and ability to support the delivery of complex transformation programmes.
- Excellent interpersonal and communications skills.
- Ability to meet tight deadlines and work under pressure when required.
- A salary of £66,186 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 30 days annual leave plus three additional days.
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster.
- Structured induction programme and access to a range of development opportunities including apprenticeships.
- Access to Occupational Health, and an Employee Assistance Programme.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Closing date: 10th Oct
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
This role is home-based but requires extensive, independent travel with your own transport across Northern Ireland in particular across the Western, Northern, and Southern NHS Trust areas.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We have 2 exciting opportunities to join our award-winning Time for Dementia programme, as the programme expands outside of England for the first time, to Northern Ireland. This role will be working directly with Ulster University to support the implementation of Time for Dementia within their curriculum as well as to find and enrol families affected by dementia to take part.
You will lead in the area of promoting Time for Dementia and networking, building, and maintaining relationships with external organisations. You will be responsible for enrolling families affected by dementia into the programme and supporting them throughout their involvement.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023. We’ve achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people living with dementia.
About you
This is an exciting opportunity to work in a role that is fast-paced and varied. To be successful in this role you will:
- Have a positive and proactive attitude to challenging situations.
- The ability to problem-solve, using a collaborative and engaging approach with colleagues.
- The ability to form productive relationships with internal and external stakeholders and people affected by dementia.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations.
- Highly organised and can manage multiple tasks and priorities.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Ability to collaboratively, develop strong relationships and influence to ensure effective fit-for-purpose business solutions.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date for applications: 20 October 2024, 11.59 PM (BST)
Organisation: Scriptoria Sustainable Development Solutions
Location: Remote or Hybrid (London office)
Salary: £23,796 per year (pro rata), paid monthly
Experience: No experience required
Degree needed: 2:1 or first-class honours
Start date: ASAP
Who we are
Are you a high performer who wants to learn more about data, software and digital projects? Are you looking for a paid internship with a value-driven company focused on international development, climate change and poverty reduction? This is your chance to work with a small and fast-paced team working to make the world a better place through their digital systems and data management and analysis services.
What we're looking for
We are looking for a quick-thinking, organised, insightful and analytical intern to join our consulting team. As an ethical organisation, Scriptoria does not believe in unpaid labour, so this position is a paid role with the real opportunity to turn into a full-time job for the right candidate. You won’t be doing coffee runs or endless photocopying, you will be a pivotal part of the team making a serious contribution to the work we do.
You will have at least a 2:1 or first-class honours degree and your English language, writing and communications skills will be excellent. An interest in sustainable development with the desire to create a positive change in the world is essential. A science-related degree could be beneficial, and a Master’s degree is an advantage but not essential.
Your role as an Intern in our Consulting Team
As a member of the consulting team (after sufficient training) you will be given the opportunity to work on some of Scriptoria’s exciting international consulting projects alongside senior team members. The work will be varied and will involve working closely with our team of developers to conceptualise and design our specialist project-management software for international development and research organisations. You will therefore have excellent communication skills to translate the needs of the clients into actionable instructions for the data team. As an individual, you need to see data science and technology as tools for problem solving and enjoy the analytical and “detective” work involved in applying them.
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Salary: Annual gross salary of £21,673.60 per year (pro rata), paid monthly
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Location and hours: Home (UK only) or office-based in South London. Our standard working hours are 8.30am to 5.30pm every day with one hour for lunch (1pm to 2pm).
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Annual leave: 33 days’ holiday pro-rata in each complete calendar year including statutory and public holidays
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Sick pay: Up to 5 days’ paid sick leave per year, after which the UK government’s Statutory Sick Pay scheme will apply
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Pension: Pension contributions: 3% employer’s and 5% employee’s contribution (employees can contribute more if they wish)
This internship is full time (40 hours a week), five days per week for a six-month period, with an initial one-month probation. Our intern will be given regular reviews to track progress and a formal assessment after 1 and 3 months.
Flexible working location
Our staff have the choice about whether to work from home or from our office in Tooting, SW London, or a mixture of both, during regular operational hours. If working from home, staff must have a working environment suitable for holding video-call meetings with clients.
Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas.
The client requests no contact from agencies or media sales.
- Director of Finance
- Salary: c£100,000
- London/Hybrid (min 3 days in the office)
The Courtauld is an internationally renowned university for art history, offering a range of degree programmes to appeal to art historians, conservators and curators. Our Gallery is set in the magnificent Somerset House, and is home to much loved masterpieces by Van Gogh, Monet & Renoir to name a few. We have an income of £30m and employ 337 staff.
We have ambitious plans for growth with key priorities including expanding our student and visitor numbers, enhancing our estate, integrating data systems, and upgrading our IT and digital infrastructure.
Our new Director of Finance will play a lead role in developing and implementing financial management and reporting strategies to help meet our financial objectives.
Reporting to the Chief Operating Officer, your key responsibilities will include;
- Developing strategy, challenging assumptions, and providing financial analysis and guidance on all activities, plans, targets, and business drivers
- Setting, monitoring, and overall delivery of the Finance Department operational plan and targets
- Leading the annual budget-setting process, providing a comprehensive business partnering service to budget holders across the organisation
- Proactively managing cash, banking activities, investments, and funding needs, ensuring that the organisation’s cash flow is accurately forecasted and properly managed
- Leading and managing the production of statutory accounts and reports for all Group companies and other returns
- Supporting and developing high-performing teams and processes
We are looking for an inspirational leader who will drive improvements to create a ‘best in class’ finance function. You will be able to demonstrate relevant experience of financial strategy, budgeting and forecasting, reporting and compliance, gained within similarly complex organisations.
You will have exceptional communication skills which will allow you to support and influence the senior leadership team on all financial matters. You will also have a keen interest in digital technology, being instrumental in the delivery of the digital transformation.
Benefits include:·
- 30 days holiday plus Bank Holidays and 6 additional ‘closure days’
- Extremely generous pension - Universities Superannuation Scheme (USS)
- Office location split between Somerset House and Vernon Square
- Hybrid working pattern – 3 days per week in the office
- Employee Assistance Programme
- Season ticket loan
- Cycle to work loan
To apply, please include the following:
- Your full CV.
- A Supporting Statement (no more than 2 pages) outlining your motivation for applying and how you feel you meet the profile of the candidate we are looking for.
We will acknowledge receipt of all applications within 24 hours. The deadline for applications is 11pm on Sunday 6th October.
A full candidate pack is available when you click ‘apply’. If you have any queries, or require any support with your application, please contact Sian Negal at Morgan Law.
The Role
Are you ready to make a real difference? We’re excited to announce an opportunity for a pioneering Head of Supporter Engagement & Operations to join our vibrant team at Pancreatic Cancer UK. Step into this brand-new role and take the lead in building and leading a passionate small team dedicated to elevating the supporter experience and helping us transform the future for everyone with pancreatic cancer.
What you’ll do
- Ignite innovation: Design and roll out innovative strategies to drive supporter engagement and retention, boosting lifetime value and net income.
- Lead with impact: Build and inspire a team to deliver outstanding supporter care, streamline donation processing and ensure our compliance with legal standards.
- Elevate operations: Foster a forward-thinking culture, embracing cutting-edge solutions to enhance both operational effectiveness and supporter engagement.
About You
- Proven leader: You’ve successfully led supporter engagement or customer service teams in a non-profit environment.
- Strategic focus: You’ve successfully developed and implemented engagement strategies and can demonstrate their impact.
- Regulatory expert: You bring expertise in managing fundraising regulations, including GDPR and Gift Aid, ensuring compliance and excellence.
Why Join Us?
At Pancreatic Cancer UK, we’re more than just a workplace; we’re a vibrant, fast-paced, and growing organisation driven by a shared passion for making a difference. As part of our team, you’ll dive into a supportive and dynamic community where your contributions truly matter. Enjoy opportunities for personal and professional growth, engage in activities beyond your immediate role, and experience a culture that prioritises your well-being and work-life balance.
Ready to make an impact? We can’t wait to hear from you!
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
How to apply
- You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us.
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held remotely between 8th – 10th October 2024.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Charity People
Position - Principal Consultant - Exec Search
Salary - circa £55,000 Plus Bonus and Benefits
Location - London/ Hybrid/ Flexible working
About Charity People
Founded in 1990 with support from The Prince's Trust, Charity People has dedicated three decades to transforming the non-profit sector into an appealing workplace, attracting exceptional talent, and facilitating effective non-profit sector recruitment. In late 2023, we transitioned to becoming wholly employee owned. All of our staff have become partners and share the responsibility for the success of the organisation. Click on this link for more information on Employee-Owned Businesses
Charity People is committed to maintaining an inclusive, supportive, prosperous, and fun workplace. We are passionate about supporting the non-profit sector to recruit more effectively, efficiently, and inclusively. Diversity recruitment efforts are crucial, particularly at the executive level, where minoritised groups are underrepresented. Our success depends on individuals who share our passion for making a difference and building a business dedicated to the relentless pursuit of that ideal.
About the Role: Principal Consultant
Join our dynamic Board and Leadership Practice as a Principal Consultant. You'll play a key role in growing our executive search function and contributing to our primary focus-delivering exceptional Executive Search services for Chief Executives and Trustees/Non-Executive Board appointments within the Charity sector.
Our aim is to establish ourselves as the leading talent and leadership partner for organisations, providing invaluable support and playing a pivotal role in their success and impact. Your expertise will be instrumental in shaping the leadership landscape of the non-profit sector, and your contributions will be integral to our mission of making a positive difference in the sector.
Responsibilities:
Business Development
- Manage end-to-end recruitment processes for CEO and Board recruitment
- Respond to RFIs and RFPs and lead on pitches
- Maintain a network of high-calibre contacts to raise the profile and reputation of the Board and Leadership Practice and Charity People
Project Delivery
- Advising clients and potential clients on current sector trends and on running open and inclusive recruitment campaigns
- Challenging and developing the role brief
- Design and execute talent acquisition strategies and brief our in-house researcher and delivery consultant accordingly
- Assessing candidates comprehensively and rigorously.
- Playing the lead role in longlisting/shortlisting meetings
- Advising and managing salary negotiations, packages, start dates, etc
- Collate market-related data such as salary surveys, industry trends, etc.
About You:
We seek motivated individuals with ambition, and a commitment to excellent delivery. You should be solutions-focused, self-accountable, and comfortable working unaided and as part of a team.
Essential criteria include:
- Prior experience in an exec search or recruitment firm, ideally in the Not for Profit/ Third Sector
- Excellent written and rapport-building communication skills.
- Managing multiple assignments at a time and delivering to tight deadlines whilst still upholding the highest quality standards
- Genuine passion and commitment to Equity, Diversity, and Inclusion (EDI).
- High levels of integrity
- Strong reasoning skills to gather information from different sources and identify top-tier professionals.
- Passion for delivering excellence to clients and candidates.
- Previous experience in successfully growing new business and delivering against fee income targets.
Remuneration:
We offer a competitive salary of £55,000, a bonus and benefits package, personal development, career opportunities, and an excellent, high growth working environment.
To learn more and view our Job Description, please send your latest CV to our internal recruitment team by clicking apply. If we find your experience aligns with our requirements, we will be in touch with the JD and details on how to apply formally, if you like the sound of us.
Application Deadline: We will be reviewing applications on a rolling basis so please apply ASAP. ~
Final closing deadline 9 am, Friday, 4th October 2024
1st Interview: Anticipated online w/c 7th October 2024
2nd Interview: Anticipated in person w/c 14th October 2024
Our head office is near London Bridge, though all staff work flexibly. Candidates are likely to need to come into the office 1 day per week for this role.
We are committed to building a more representative workforce and encourage applications from disabled people and individuals from black, Asian, and minority ethnic backgrounds. The range of perspectives and experiences diversity brings is an asset. We aim to create an inclusive, welcoming environment for our staff team, candidates, and the charities we work with.
As part of our commitment to the Disability Confident Scheme, we guarantee to interview all applicants who have a disability provided they meet the minimum requirements in the person specification for this role (key competencies can be found in the job pack). If this applies to you, please let us know that you wish to be considered under the Disability Confident Scheme, along with any adjustments or special arrangements that you need to help you with during the recruitment process and/or for an interview.
If there is anything we can do to make the process more accessible or for you to perform at your most confident self, please just let us know.
We will inform all applicants of the outcome of their interest within 2 weeks of the closing date.
ABOUT AID ALLIANCE
The Aid Alliance is a collaboration between 25 leading international development NGOs, hosted by the sector trade body BOND. Aid Alliance aims to defend the UK’s commitment to Overseas Development Assistance (ODA) of 0.7% of GNI, campaign for the return of Department for International Development as an independent government department, and to shift the debate to one focused on improving aid quality, rather than questioning aid quantity.
The Campaign to defend aid and development is a collaboration between 25 leading international development NGOs, hosted by the sector trade body Bond. The Campaign aims to restore and defend the UK’s commitment to Overseas Development Assistance (ODA) back to 0.7% of GNI, campaign for the return of Department for International Development as an independent government department, and to shift the debate to one focused on improving aid quality, rather than questioning aid quantity.
MAIN PURPOSE OF THE JOB
Supporting the area Field Organiser, in their work with groups of local people in and around small towns across the county in which they are based, this role will both organise and mobilise members of the public to take actions supportive of overseas aid and international development, including the climate crisis. As part of a team, you will help build an active local community presence to support the Campaigns aims in key locations across England. The ideal candidate will have excellent interpersonal skills, excellent organisation, logistical and administrative skills, with a strong commitment to the aims of the Campaign.
Candidates should be based in one of the following areas:
- Durham
- North Yorkshire
- Northumberland
- Tyne and Wear
Applicants should specify in their cover letter which area they are based in.
MAIN RESPONSIBILITIES
- Building relationships with key local networks and volunteers
- Research and analysis of key locations
- Administration of meetings and events designed to engage with local audiences, leading and chairing meetings as required. Support the rest of the Field Organiser team with sourcing venues and budget management
- Maintenance social media channels (Facebook)
- Collaborating with working group colleagues as required
PERSON SPECIFICATION
- Experience of field organising and working with community groups, social movements or in local charity fundraising is desirable
- Excellent interpersonal skills, specifically relating to members of the public, especially recently retired volunteers or activists
- Strong organizational skills
- Lived experience of local communities and demonstrable knowledge of specific local areas in their home county.
Essential Criteria - The Candidate will need to have a full driving licence.
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply submit your CV and cover letter by midnight on Thursday 17th October 2024.
In the cover letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
PRIVACY NOTICE FOR APPLICANTS
Our Privacy notice for applicants can be found by clicking apply.
The client requests no contact from agencies or media sales.