Service Manager Jobs in Bristol

Head of People and Culture

Location: UK-based / Hybrid

Permanent

37 hours per week

Job Overview
National Energy Action (NEA) is seeking a dynamic Head of People and Culture to develop a positive, inclusive work environment where colleagues feel supported, engaged, and empowered to perform at their best to help the millions of vulnerable people who are facing sky high energy bills.

Responsibilities

Reporting into the Deputy Chief Executive, and working with the leadership team, you will foster strong employee relations and well-aligned policies to indirectly enhance the quality of services provided to our beneficiaries. Embedding our values and behaviours, ensuring legal compliance, and promoting inclusion and diversity, you will facilitate a workplace that better reflects and serves the diverse communities NEA supports.

Why National Energy Action?

It is a key time for the charity as the energy crisis highlighted the importance of the work we do - on the ground and with government. And, over the coming years the drive towards a net zero carbon future could help to eradicate fuel poverty across the UK.

We provide a flexible and supportive working environment. You are likely to work from one of our offices, but we are a geographically dispersed organisation, and you may be based elsewhere. Wherever you are, you will make a huge difference for colleagues who are helping people forced to live in cold and damp homes.

NEA is changing how we work in lots of different ways. We are developing a new values and behaviours framework to help drive the future direction of the charity, including as an employer. This is an exciting period in the charity’s life and the Head of People and Culture will be a critical part of this journey.

About you:

You will want to make an impact. You will want to be part of a passionate team. You will be motivated by working in a values-driven organisation. You will want to help NEA be an exemplary employer. You will share our passion for creating big change so that everyone can afford to keep their homes warm and safe.

You will have had significant experience working within a motivated and mission-led environment, possibly but not essentially, in another charitable organisation. You will have experience in inclusion, organisation reporting and change management.

We are committed to improving our approach to diversity and inclusion and as a senior leader and member of the Directors team, you will be a champion of our work in this area. For this role we would strongly encourage applications from underrepresented groups, in particular people of colour and disabled people.

NEA's headquarters are in Newcastle upon Tyne, although we have other offices within the UK. We anticipate the post will be based in one of our offices for at least one day each week.

Hybrid working is subject to necessary H&S and GDPR checks.

Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

We are offering:

£57,576 – £61,461 – (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.

• 11½% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

Salary: £24,570.00 per annum pro-rated

Location: Bristol Clifton Shelter Shop

Contract: Permanent

Hours: Part time, 15 hours per week

Closing date: Thursday the 13th of March at 11:30pm

Interviews will be taking place on Thursday the 20th of March at the Bristol Clifton shop

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Bristol Clifton shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Contract Type: Fixed Term Contract (2 years) potential to become permanent

Salary: £32,300 - £34,000 per annum

Department: Governance

Directorate: Professional Services

Location: Working from home, with very occasional UK travel 

Reports to: Governance Manager 

We are seeking someone with a keen eye for detail and who has the ability to work on their own initiative as part of a remote team. A willingness to learn, get on with the job, to question and to challenge will be essential.

As the Governance and Reporting Officer, you’ll play a crucial role in the relationship with a key stakeholder and our largest funder, the Ministry of Housing, Communities and Local Government (MHCLG), ensuring the good governance and excellent reporting of progress against this Grant. You’ll be a great communicator, with the ability to influence, negotiate and problem solve.

Key Responsibilities:

You’ll provide overall coordination of MHCLG grant governance and reporting, ensuring all areas delivering under the terms of the grant are aware of reporting deadlines, providing them with the necessary support and advice in preparing progress reports.

Supporting the production of concise, relevant and timely updates and responses for our Senior Leadership Team. 

Delivering high quality reports by ensuring a high level of accuracy and attention to detail is applied. 

Supporting the Governance Team in ensuring high standards of governance and reporting in all activities. 

Providing general administrative support to the overall grant governance process and to the Governance Manager including but not limited to checking stakeholder and key personnel availability for meetings, producing accurate minutes, records and action logs arising, coordinating company reporting to meet deadlines and reviewing documents for tone of voice, uniformity, conformity and completeness.  

Building and maintaining good working relationships with key stakeholders. 

Supporting continuous improvement of the reporting across the organisation by working with all areas of the organisation to improve the presentation, accuracy and consistency of data and reporting. 

Undertaking such other tasks as may be reasonably requested by the Governance Manager.

Full details of the role and what we are looking for can be found in the Job Description on the NFCC website. 

What you can expect:

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.

We offer an enhanced annual leave allowance of 26 days plus bank holidays, Health Care Cashplan, access to an Employee Assistance Programme and support flexitime working.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job Description on the NFCC website and apply.  

How to apply: 

Please complete the application form linked to this vacancy and apply. CV’s will NOT be accepted for this position. 

Closing Date – 13 March 2025 with interviews being conducted week commencing 17th March 2025. 

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Role Overview and Accountabilities

Overview

The Finance Lead, will contribute to the long-term vision, and provide strategic financial advice at Chiltern Music Therapy, helping the organisation to achieve financial sustainability as a social business. They will lead on financial reporting for the organisation, support the bookkeeper and develop strong links with the Board. They will be responsible for producing monthly accounts, reports and contextual information to support effective decision making, funding applications and maintaining an overview of company financial data and processes. They will act as backup for the bookkeeper in case of leave and sickness and will integrate themselves across the organisation to have meaningful and influential conversations, collaborating, mentoring and supporting the team on financial matters.

Key accountabilities

• Production of monthly management accounts and dashboard
• Work with external Accountants to prepare, review and finalise year-end accounts Coordinate, model and maintain rolling forecasts and budgeting process
• Liaison with external accountants for all areas of compliance and tax
• Cash flow management
• Maintaining records of deferred income, prepayments and other balance sheet items Various reconciliations including bank accounts, PAYE, payroll clearing
• Deliver finance process and IT improvements
• Communicate and provide strategic financial support to the board
• Support bookkeeper
• Respond to finance queries from the team, board and funding providers.
• Input into strategic planning and integrated decision making spaces
• Lead monthly finance review meetings
• Support grant applications and reporting
• Facilitate financial learning and confidence across the organisation
• Prepare annual forecasts and amend these quarterly to reflect anticipated changes to income and costs.
• Responding to finance queries

Person Specification

The successful applicant must be efficient, well-organised and able to work independently and with initiative when needed. They must be ambitious, willing to learn, have a positive attitude to thinking about things differently and work across the organisation and its self-managed teams. This position would suit someone who is confident in their own abilities, proactive and has excellent communication skills. We are looking for someone who shares our values and can bring strong financial acumen into the in-house team.

Some key competencies we are looking for include:

• Advanced spreadsheet skills
• Quickbooks or similar software skills
• Financial reporting and planning
• Understanding of payroll and pensions
• Attention to detail
• Financial leadership
• Integrated decision making
• Excellent communication skills
• Strategic thinking

Qualifications/Skills

Minimum AAT level 4 qualified or part CCAB qualified or qualified by experience - with experience in the not for profit sector.

Salary

£32,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure

Time

2 days per week. Monday’s are essential, second day can be worked flexibly.

Where

Remote - UK based. Biannual team day attendance in London / South East or online.

Job benefits

With our benefits there is something good for everyone.
We are a progressive organisation that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with our clients too.

That’s why when you join Chiltern Music Therapy, you can expect to receive a wide range of impressive employee benefits including:

• Competitive annual leave allowance
• Flexible working
• High street discount shopping portal

To apply, please email your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.

We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.

Closing date for applications: 28th March 2025

We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.

Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South West area.

Deadline for applications: 16th March (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Late March

Start date in role: Late April / early May 2025

 Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

 Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

 Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

 Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.

 What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

 Specifically seeking candidates with:

- frontline support service experience

- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)

- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.

- research and advocacy skills – you will reach out to other organisations to support your cases where required

- competent IT skills for remote work

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

About us 

Help Musicians and Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen. 

For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music. 

Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them. 

Love Music; Help Musicians

About the opportunity 

A vital area of our charity’s work is our Musicians Visiting service, which offers musicians who receive long-term support from the charity (due to long-term illness, terminal illness, age, or often a combination of factors) regular telephone check-ins and in-person visits.

The purpose of the call or visit is to provide practical and pastoral support, and to make ongoing assessments of musicians’ needs, ensuring we continue to offer the most appropriate and timely support.

In-person visits take place at the musician’s home or at another agreed meeting place close to where they live, and therefore our team of Regional Visitors operate within agreed geographical areas across the U.K. We currently have opportunities for Regional Visitors to join our team in the following regions:

• Scotland

• West Midlands

Our Regional Visitors are allocated to musicians within their assigned geographical location and undertake an agreed number of calls and visits across the year. Approximately 35 in-person visits are required per year but can fluctuate depending on the geographical location need and applications we receive from musicians. 

As self-employed/freelance workers, our visiting team are paid an agreed rate for each call or visit. 

About you 

If you are based in Scotland or the West Midlands and are interested in using some of your time across the year to support musicians through our vital work, this could be the opportunity for you. 

With a passion for music, if you have experience of working in the health and social care sector, ideally with previous experience of conducting home visits to individuals, and you can offer your services for an agreed amount of time across the year, then we would love to hear from you.

It’s essential that you have the skills to manage your own workload, actively listen, and communicate with empathy. If you have experience of working within the music industry, that would be an advantage. 

Other requirements

• Our calls and visits are made to musicians between 9.30am-4pm Monday-Friday so you must be available to undertake work between those times (i.e. this is not evening / weekend work)

• The role will involve lone working, including in-person visits to the homes of musicians, so you must be comfortable to lone work and travel – reasonable travel expenses are reimbursed in line with our expenses policy. Suitable lone working training will be given.

• Due to the geographical location of most in-person visits, a full driving license and willingness to drive is essential (reasonable adjustments will be considered for applicants with a disability).

• A basic Disclosure and Barring Service (DBS) check is an essential requirement

How to apply 

f you are interested in this opportunity, please visit our website by clicking Apply via website where you’ll find a full role description and details of how to apply. You will also find details of how to submit any enquiries, should you wish to find out more before making an application.

We will accept applications up until the close date of Monday 17 March 2025 at 9am, however subject to the interest shown we reserve the right to close the role earlier, so please submit your CV and covering letter at your earliest convenience. 

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role. 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

The successful candidate will be required to: 

• Live in the area specified of London, within the radius of Hillingdon, Hounslow and Ealing, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• Preferably hold a full driving licence
• Provide occasional cover on Saturdays and/or Bank holidays
• Provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Community Based/Home Working – North East Scotland

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This is a community-based position working from home but covering the Inverness, Moray and Aberdeenshire areas. The candidate must have their own vehicle for use of traveling around the regions. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.

To apply, please send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Tuesday 11th March 2025, 5.00pm. Interviews will be held on Monday 17th March 2025.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Freedom for Animals (formerly known as the Captive Animals Protection Society) is one of the oldest animal rights charities in the UK. Established in 1957, we are celebrating over 65 years of working for animals. Through a combination of undercover investigations, research, campaigns, political lobbying and education, Freedom for Animals is working for an end to the abuse and exploitation of animals for human entertainment in zoos, mobile zoos, aquariums, bird of prey centres, circuses, TV, film and media, and the exotic pet trade.

Freedom for Animals is seeking an experienced Supporter Care Officer to support the Fundraising Manager.

The successful candidate will join a small but growing team and will play a key role in supporting the delivery organisation’s strategic objectives.

You will have demonstrable experience in Google for Business, Microsoft Office and CRM databases, preferably Salesforce. Supporter care and fundraising experience would be an advantage although training will be given. You will assist the Fundraising Manager with a wide range of fundraising tasks and will be responsible for responding to correspondence from donors and supporters. You will also be required to enter data onto the Salesforce CRM so an attention to detail is essential. You will have excellent communication skills and experience of working within small to medium-sized teams. You will be a team player, have a good level of education, be a passionate advocate for animals and animal rights, and share Freedom for Animals ethos and vision. Knowledge of animal protection issues relating to zoos, mobile zoos, aquariums, bird of prey zoos, circuses and the exotic pet trade would be an advantage.

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

Established in 2012, Our Time has grown from a small initiative into a nationally recognized charity. Our founders, driven by personal experiences and a profound understanding of the challenges faced by children of parents with mental illness, have created a compassionate and impactful organization. Over the years, we have developed a range of innovative interventions and expanded our reach, positively improving the lives of thousands of young people across the UK.

You will join a passionate, collaborative team eager to drive meaningful change. Our key initiatives include:

KidsTime Workshops: Safe spaces where young people share experiences, learn about mental illness, and build coping skills through creative activities. The workshops combine therapeutic support with peer interaction, fostering resilience and community.

Training and Education: Courses designed to support professionals (healthcare, social work, and education) who work with children affected by parental mental illness. We offer tailored workshops, resources, and ongoing support, equipping professionals to meet the unique needs of these young people.

Campaigns and Advocacy: Our advocacy efforts seek to influence policy, reduce stigma, and improve services for families dealing with mental illness, helping to create systemic change.

We are looking for an experienced Partnership Development Lead to strengthen and expand partnerships helping to extend our reach and impact.

Key Responsibilites

This role will lead on the business development for the charity’s key initiatives. Reporting to the CEO, your responsibilities will include but are not limited to:

• Work with the CEO, Operations Director, and wider team to implement the strategy for securing income-generating partnerships for 2025-2029.
• Identify organisations and key individuals within them to develop new opportunities for partnerships across the UK.
• Build, develop and strengthen relationships that will lead to increased projects.

• Propose, build and develop long term strategic partnerships.
• Manage Our Time’s partner recruitment cycle from launch to contract, ensuring you meet goals in our target areas.
• Build relationships with health and social care providers, academic institutions and conference organisers to enable the charity to be represented when children and young people’s mental health is the focus.
• UK wide travel for in-person meetings with partners.
• Represent Our Time externally in meetings with potential partners.
• Work alongside marketing and communications, promoting products and services to potential new customers.

Requirements

• Proven track record (5–10 years) in relationship management, demonstrating the ability to cultivate and maintain strategic partnerships that drive growth.
• Experience in the not-for-profit sector (desirable), particularly in charities, social enterprises, or mission-driven organisations.
• Demonstrated success in converting enquiries into long-term relationships, showing a proactive approach to engagement and stakeholder retention.
• Ability to persuade and influence senior external stakeholders, including decision-makers in local authorities, educational institutions, and healthcare organisations.
• Strong business development acumen, with the ability to identify opportunities, develop proposals, and secure funding or partnerships.
• Strategic planning skills, including the ability to assess market trends, set goals, and develop effective strategies for scaling KidsTime Workshops.
• Excellent verbal and written communication skills, ensuring clear and compelling messaging to potential partners, funders, and stakeholders.
• Outstanding interpersonal and influencing skills, with the ability to build positive relationships with individuals and organisations at various levels.
• Knowledge of the commissioning environment within education, health, and social care (desirable), including understanding funding mechanisms and partnership opportunities.
• Strong negotiation skills, enabling the ability to secure favourable terms in partnerships and contracts.

As a small team, we value individuals who are proactive, take personal responsibility, and are comfortable working independently. Each team member plays a crucial role in advancing our charity's mission to support children and young people with a parent struggling with mental illness. In this role, you'll have the freedom to shape the charity's work, allowing you to see your ideas and efforts make a meaningful impact.

We are fully remote and meet in-person approximately 2 – 3 times per year in a range of locations easily reachable by public transport (recently London and York).

We are looking for a Specialist Huntington's Disease Adviser to provide invaluable, specialist support and advice to people affected by Huntington’s disease. The role is 21 hours per week and is home-based, living in the Merseyside and Isle of Man area, but will involve extensive travel within the region and occasional travel across England and Wales. 

We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer specialist help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

Some of your main duties will include:

• Undertaking a confidential needs-led assessment of the individual and/or carer, in consultation where necessary with other agencies.

• Working in a way that promotes safety and wellbeing. Identify and act appropriately where issues of risk, including safeguarding, arise and refer to the relevant leads and agencies where appropriate.

• Negotiating care and support to ensure the best possible service is provided by the appropriate agencies, monitoring the quality and effectiveness of service provision, and advocating where necessary on behalf of the recipient of services.

• Delivering training and information for professionals, ensuring that they have a comprehensive understanding of the needs of people affected by Huntington’s disease.

• Organising and facilitating educational and peer opportunities for families and professionals.

• Promoting and raising awareness of Huntington’s disease and the Huntington’s Disease Association.

• Establishing new peer support opportunities where a need is identified and to promote the online support services facilitated by the Huntington’s Disease Association.

​Learn more about the role of Specialist Huntington's Disease Adviser in the job pack included.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

We are looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application for the role of Specialist Huntington's Disease Adviser.

To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without both a CV and cover letter will not be considered.
 

Closing date for applications is Tuesday 11 March 2025, 9am. 
 

Interviews will be held in Liverpool on Monday 24 March 2025.

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Community Engagement Fundraising Officer
Salary: £28,840 - £32,917 per annum - depending on experience
Contract: Six months with a view to extending (maternity contract)
Hours: 35 Hours
Location: Jessie May office, Kingswood, Bristol and community based (80%) and home based (20%)

About the role
As Jessie May’s Community Engagement Fundraising Officer, you will play a pivotal role in developing and expanding community fundraising initiatives. Your focus will be on engaging schools, community groups, faith organisations, and individuals (including volunteers) to foster long-lasting relationships and secure essential support for Jessie May. We are looking for a highly motivated and energetic individual with a passion for community fundraising to achieve agreed income targets and ensure the sustainability of our community fundraising efforts.

Main Responsibilities include:
Community Fundraising and Engagement

• Lead the coordination of community fundraising campaigns, initiatives, and events, ensuring high levels of participation and engagement.
• Cultivate and nurture strong relationships with community groups, schools, faith organisations, and individuals, inspiring their ongoing involvement and support.
• Serve as the primary contact for community fundraisers, offering guidance, support, and resources to empower their fundraising success.
• Develop and implement an engaging events calendar that includes UK and overseas activities, Jessie May-organised events, and opportunities for individual participation.

Volunteer Fundraising Support

• Recruit, train, and energise a network of volunteer fundraisers to enhance community fundraising activities, ensuring they feel valued and empowered to make a difference.

Relationship Management and Stewardship

• Spearhead the development and execution of stewardship plans for community supporters, ensuring their contributions are recognised and celebrated.
• Maintain accurate records of community supporters and events in the Jessie May Donorfy CRM system, tracking engagement and financial contributions to inform future strategies.

About us
We are an innovative charity with a national reputation for providing exceptional care and support to children with life-threatening and life-limiting conditions and their families in their own homes. We are family centred and led, and the direct involvement of our families is crucial to everything we do. All of us, our nurses, administration team, fundraisers, trustees and volunteers are without exception passionately committed to improving the lives of the children and families we support.

Jessie May was established in 1996 and over the last 5 years we have seen rapid growth in the numbers of children and families we support and the geographical areas we cover. To date we have supported over 450 children and their families across the South-West. We provide regular, specialist, palliative care and support to enable families to care for their child at home; intensive care and support to families when a child is at the end of life to enable them to remain at home; and bereavement support after a child has died.

Closing date: 10.00am Monday 17th March 2025
Interview date: Thursday 20th March 2025
As part of our commitment to being a Disability Confident Employer, we guarantee an interview to anyone who identifies as disabled (as defined by the Equalities Act 2010) that meets the essential criteria set out in the person specification.

Interest? 
If you would like to find out more information about this role, please scroll down to download our job pack. To complete your application, simply click the apply button to be taken to our application form - here you will just need to complete and submit this form, and also send your CV as instructed on the form to the given email address. 

No agencies please. 

The National Youth Agency is looking for an experienced Policy & Public Affairs Officer

Are you passionate about youth policy and influencing decision-makers to create meaningful change?

Do you thrive in a fast-paced environment, conducting research, tracking political developments, and supporting advocacy efforts?

Contract: Permanent Contract
Hours: Full-time, 37 hours per week flexible working
Salary: £29,000 - £33,000 per annum (dependent on experience and qualifications)
Location: Remote working with some travel to meetings and events required.

What we do

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

About the Role

This is more than just a job.

As our new Policy & Public Affairs Officer, you will play a key role in tracking policy developments, engaging with stakeholders, and supporting NYA’s public affairs work. You will help ensure that youth work is recognised at all levels of decision-making by producing compelling briefings, monitoring political activities, and supporting strategic events.

This role works within our Policy, Insights, and External Affairs Directorate, reporting directly to the Policy & Public Affairs Manager. Your work in this role will directly contribute to NYA’s mission to champion high-quality youth work across England.

As the role will involve direct work with young people NYA will follow its safer recruitment policy and the successful candidate will be subject to an Enhanced DBS Check prior to starting their employment.

Key Responsibilities

• Conduct research and monitor policy developments, parliamentary activity, and government announcements to inform NYA’s advocacy efforts.
• Develop policy briefings, reports, consultation responses, and stakeholder communications to support NYA’s policy and public affairs work.
• Build and maintain relationships with policymakers, public affairs contacts, and key stakeholders, ensuring effective collaboration and engagement.
• Support youth participation initiatives, helping young people contribute to policy discussions and decision-making.
• Assist in organising and attending policy forums, roundtables, and public affairs events to represent NYA and strengthen its influence.
• Work collaboratively across NYA teams to align policy efforts and enhance advocacy strategies.

We’re looking for someone who has:

• At least 2 years’ experience in policy or public affairs within a charity, government, or think tank, with strong knowledge of UK policy processes and Westminster.
• Excellent written and verbal communication skills, with the ability to conduct research, analyse data, and present findings clearly to diverse stakeholders.
• Strong time-management skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with project management tools.
• Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment while building strong relationships with colleagues and external partners.
• A passion for policy and public affairs, highly motivated, and a commitment to NYA’s mission and values.

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

NYA provides:

• 25 days leave plus 8 days
• Employee life assurance scheme
• Up to 5% employer pension contribution
• A comprehensive EAP with access to unlimited specialist support.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements
Please use our online application process to submit the following by Thursday 20th March 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.

A covering letter (maximum 800 words) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the selection process and we will not accept CV’s without one.

Diversity monitoring information (optional) This information is requested by our ATS for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.

We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews: to be scheduled within 2-weeks after the closing date

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

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Mind in Gwent (and its predecessor organisations) has succeeded over the past 45 years to secure funding to deliver services, to develop and to grow. The Head of Income Generation and Business Development will have a vital role to play in our income generation, business development and marketing activities supporting Mind in Gwent to deliver more services, to develop further and to grow faster.

A great opportunity to make a real difference to the mental health, wellbeing and resilience of the people and communities of Gwent taking Mind in Gwent to the next level. Work for an organisation that is committed to employee wellbeing with an attractive package of benefits, pay from £37,035- £43,693 dependent on experience, 25 days holiday rising to 34, 5% employer pension contribution and flexible working policies.

Please read the job description and person specification before applying 

Interviews will be held on Wednesday 9th of April.

If you want to have an informal conversation about the vacancy email us with your name, contact details and times you are available.