Service manager jobs in birmingham
Job Title: Young Women and Girls Support Worker
Location: Pathway Project Lichfield Office Based
Salary: £ 24,347 Full time equivalent – Actual salary is £19,478
Hours of Work: 30 Hours per week (over 4 or 5 days)
Responsible to : Team Leader – Outreach Team
Responsible for : Delivering domestic abuse services and prevention services to young women and girls aged 13-24 years.
This role is open to women only
The postholder will require a driving licence and access to a vehicle to undertake this role.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.
We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
· 25 days paid leave plus statutory holidays (pro rata)
· A competitive pension scheme
· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
The postholder will provide outreach services within the community to provide emotional and practical support to young women and girls who have been subject to domestic abuse and sexual abuse or exploitation in order to meet their immediate needs, reduce risk and work towards long term safety and security.
This may also include young women and girls who have been involved in the sex industry or gang involvement. She will inform them of all the sources of help available to them and to facilitate their access to other support services, where it is appropriate.
She will enable access to age appropriate and age effective group work and to support the development of preventative workshops delivered to young women and girls.
MAIN DUTIES
· To provide non-judgemental, one to one emotional and practical support to young women and girls (YW&G) aged 13-25, who have suffered domestic abuse and/or sexual abuse/exploitation.
· To engage YW&G in effective one to one support designed to meet their individual needs.
· To signpost YW&G on to other appropriate agencies and support mechanisms that will help them successfully move forward.
· Complete risk assessments and develop risk management plans to address the risk of harm.
· Undertake safety planning with YW&G to reduce levels of risk.
· Complete needs assessments and individual support plans with the YW&G to ensure their emotional and practical support needs are being met.
· To empower YW&G who have been victims of domestic/sexual abuse/exploitation to take control of their lives and make their own decisions.
· To assist YW&G to access relevant services and agencies within their local area such as housing, counselling, debt, legal advice, health, training, education and support groups.
· To refer service users onto other support services available in Pathway, if appropriate e.g. counselling, legal clinics.
· To work with other services within Pathway Project to deliver the most effective support possible.
· To work in partnership with other agencies and to advocate for YW&G to ensure their needs are being met.
· To advocate on behalf of YW&G, accompanying them to appointments, if appropriate, and ensuring that their wishes and feelings regarding the provision of those services has been taken into account.
· To help develop a programme of group work for YW&G looking at issues such as sexual exploitation, sexting, revenge porn, social media, grooming, healthy relationships and substance misuse.
GENERAL
· Manage an appropriate caseload.
· Maintain, update and keep accurate and factual case records.
· Keep other relevant agencies informed about important changes in YW&G situations, within information sharing protocols.
· Note and feed back to other agencies any consistent difficulties YW&G are having accessing their service, or failures to engage.
· Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
· To work within the policies and procedures of the organisation.
· Develop and maintain effective communication systems with key partners including Police, CPS, court service, social services, education, health, victim’s gateway, witness service, voluntary sector organisations, CAFCASS.
· Participate in team meetings.
· Provide specialist advice to other workers and agencies.
· To participate in networking opportunities.
· To provide monitoring and reports as required.
· To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.
OTHER
· Any other duties the CEO or Board of Trustees consider appropriate.
· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.
Person Specification
Essential
Ability to drive with a clean driving license and access to a vehicle.
Confident and eloquent speaker and networker.
Ability to write clear and concise reports and case notes.
Experience of supporting clients in any form.
Has an understanding of the issues facing YW&G.
Experience of working with vulnerable clients.
Experience of and an understanding of Safeguarding practice.
The ability to use initiative and be self directed in their work .
The ability to maintain professional boundaries and yet still build a rapport.
Being self motivated and able to generate connections and network locally to further the work to prevent violence against
YW&G.
Desirable
Confident presenter and deliverer or group workshops .
Ability to write and deliver workshops that are informative, fun and age appropriate for YW&G.
Ability to manage a diverse caseload and manage competing priorities.
Experience of Domestic Abuse or worked in the domestic abuse field.
Experience of or the ability to work with challenging individuals or situations
Experience of multi-agency working.
Knowledge of working in the third sector .
Ability to manage a crisis situation and remain calm and in control.
Please complete the application form and attach a CV & Covering Letter.
The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse and Housing Support Worker
Location: Pathway Project Lichfield Office Based
Salary: £ 24,347 Full time equivalent – Actual salary is £19,478
Hours of Work: 30 Hours per week (over 4 or 5 days)
Responsible to : Team Leader – Outreach Team
This role is open to women only
The postholder will require a driving licence and access to a vehicle to undertake this role.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.
We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
- 25 days paid leave plus statutory holidays (pro rata)
- A competitive pension scheme
- Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
She will be responsible for the co-ordination of an effective support plan for clients dealing with issues around domestic abuse and housing.
She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long term safety, risk reduction and recovery.
She will be responsible for the co-ordination of an effective support plan for adults dealing with issues around domestic abuse. She will provide emotional and practical support from the point of crisis, meeting their immediate needs and working towards a holistic, multi-agency approach to their long-term safety, risk reduction and recovery.
She will ensure that they are informed of the full range of emotional, practical and referral options that are available to them, and to facilitate access to this support, both internally and externally.
This support will be based in the community, including client’s homes where risk appropriate, and the Hope Centre and will involve utilising all of Pathway Projects available services, as well as referring into other appropriate agencies.
.MAIN DUTIES
· To work as part of the outreach team in providing information, support, guidance, advice, signposting, emergency accommodation and resettlement help for adults experiencing or escaping domestic abuse.
· To support the aims and principles of Pathway Project in empowering and supporting adults who have experienced domestic abuse to make their own decisions and take control of their own lives.
· Take all possible steps to ensure the safety and confidentiality of the users, staff and management of Pathway Project.
· To take referrals for people affected by domestic abuse and housing issues, and provide preventative and risk reducing work with regards to both the domestic abuse and housing.
· To provide a multi-agency approach to support and wellbeing for clients.
· To provide non-judgemental, one to one emotional and practical support to clients accessing the service.
· To provide advice and guidance on the full range of services, options and legal remedies open to them.
· To complete risk assessments, and develop risk management plans to address the risk of harm, including referral into MARAC where appropriate.
· To undertake safety planning with clients, that addresses all areas of risk, with the focus on risk reduction.
· To complete needs assessments and individual support plans with the client to ensure their emotional and practical support needs are being met
· To provide support to clients, alongside colleagues around registering as homeless, bidding on properties, attending appropriate meetings, applying for grants, budgeting for necessary items and necessary life skills for maintaining a property.
OUTREACH DUTIES
· To provide support to adults in the community, at the centre and their own homes, around physical, emotional, financial, sexual and social abuse.
· To provide emotional support and, where necessary, signpost to appropriate counselling provisions.
· To provide practical support and advice around welfare benefits, housing, debt relief, substance misuse, training, employment, mental health and legal issues, including the use of signposting to other appropriate members of staff and agencies.
· To provide advocacy and liaise with other agencies on behalf of the client where appropriate and necessary.
· To attend multi agency and professionals meetings to represent the needs of the client and Pathway Project.
· To attend appointments with the client where required, and if necessary help with the completion of paperwork, including legal documents.
· To attend court with the client where required.
· To promote the work of the project through training, presentations and representation at meetings.
· To assist with the setting up and maintaining of local support networks.
· To assist with the delivery of client support groups where appropriate.
GENERAL
- Manage a caseload of appropriate to the number of hours worked.
- Maintain, update and keep accurate and factual case records.
- Follow procedures and protocols with other services so that the safety of the service user is kept central to any process.
- Keep other relevant agencies informed about important changes in service user’s situations, within information sharing protocols.
- Develop and maintain effective communication systems with key partners including housing, Police, CPS, court service, social services, education, health, victim support, witness service, voluntary sector organisations, CAFCASS.
- Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
- To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.
OTHER
· Any other duties the CEO or Board of Trustees consider appropriate.
· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.
Person Specification
Essential
Ability to drive with a clean driving license and access to a vehicle.
Confident and eloquent speaker and networker.
Ability to write clear and concise reports and case notes.
Experience of Housing issues and supporting adults with Housing queries.
Experience of or the ability to work with challenging individuals or situations.
Experience of supporting clients in any form.
Has an understanding of the issues facing domestic abuse victims.
Experience of working with vulnerable clients.
Experience of multi-agency working.
Experience of and an understanding of Safeguarding practice.
Desirable
Confident presenter.
Ability to write and deliver workshops to groups of adults.
Ability to manage a diverse caseload and manage competing priorities.
Experience of Domestic Abuse or worked in the domestic abuse field.
Knowledge of working in the third sector.
Ability to manage a crisis situation and remain calm and in control.
The ability to use initiative and be self directed in their work.
The ability to maintain professional boundaries and yet still build a rapport.
Being self motivated and able to generate connections and network locally to further the work of Pathway Project.
Please complete the application form and attach a CV along with a covering letter.
The client requests no contact from agencies or media sales.
This is an opportunity to take on a new leadership position in a unique educational charity. As part of our succession planning, Number Champions is recruiting a CEO to take on all management of the charity and to help the board define and deliver its strategy. This will be our most senior staff position.
Background - Number Champions
We train volunteers to use games and other creative activities in primary schools in one-to-one sessions with children to help them gain confidence and skills in maths. This support helps put children on track to achieve their full potential in a world where numeracy is a vital building block. Over half the children we support are from disadvantaged backgrounds, which is where the need is greatest.
Founded in 2018, we have already helped over 1,500 children. We now have 115 volunteers running weekly sessions. This year they are helping 334 children in 38 partner schools across London, and we plan to continue to grow organically every year to support more children.
Our vision is not just that we grow in scale, but that through our example other organisations copy our model, and that eventually all primary school children will have access to volunteer support in maths.
CEO role
The CEO will be a new permanent role, reporting to our founder Chair and to the board of trustees. You will take on all aspects of managing our award-winning charity and drive the board process of setting and delivering strategy. This will include financial management of the charity and involvement in fundraising. This is in the context of our succession plan, whereby our Chair will hand over the executive responsibilities which he currently exercises on a pro bono basis. This is to allow us to recruit a new Chair within two years.
You will line manage the Head of Operations - our current senior employee, who manages our other two staff. The role will be part time for the equivalent of 3 days a week.
Location
You will work mainly remotely, although you will be expected to attend periodic meetings in London. We therefore require candidates to live within commuting distance of Central London, giving maximum flexibility for both the employee and the charity.
Person specification
Candidates must be able to show previous success as a member of the Senior Leadership Team of a charity. You should be a collaborative worker able to build productive working relationships with people throughout the charity and beyond. As continuing our growth is a strategic goal, we need you to have experience in marketing.
We have a high-performing staff team, and a key requirement is that you are able to continue to develop the team. You therefore need the interpersonal skills to keep the existing staff motivated, productive, and appreciated. You will also require the confidence to implement changes you identify as important. As you will take over all the executive responsibilities of the charity’s founder Chair, you will also need the sensitivity to navigate any resultant issues.
The full role and person specification is attached to this advertisement.
If you believe you are a good candidate but you do not meet the exact requirements we have set, please do apply explaining why you are well qualified.
Potential
There is huge potential for you to develop the charity to support many more children while maintaining or improving quality of delivery. You will also have the opportunity to identify and achieve additional strategic goals.
In parallel, you will be able to progress your own career in an organisation with a positive culture, whose trustees, staff, and volunteers are passionate about improving children’s educational and life chances.
We hope that you will be motivated to apply to our role.
Please send your CV plus a covering letter explaining why our role is right for you and you are the right candidate for it.
We support primary school children in numeracy to help them achieve their educational and life potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.
As an Advisor, you will play a vital role in delivering professional and effective advice to a diverse range of service users. You will work within a dedicated team to provide advocacy, guidance, and casework support, ensuring the best possible outcomes for our beneficiaries.
Purpose and Scope of the Role
- To provide high-quality advice and advocacy to service users in areas related to their welfare.
- To support the team and management in meeting the needs of beneficiaries and achieving service targets.
- To uphold the professional and organisational standards in the delivery of advice services.
Main Tasks and Responsibilities
Casework and Advice
- Provide one-to-one support, advice, and advocacy for clients on immigration, asylum, and welfare-related matters.
- Ensure casework is conducted professionally, accurately recorded, and aligned with regulatory requirements.
- Maintain confidentiality in all interactions and ensure clients' needs are met in a sensitive and satisfactory manner.
- Support and mentor volunteers where required.
- Stay up to date with legal and policy changes relevant to the sector.
Teamwork and Collaboration
- Work closely with senior colleagues to drive efficiency and improve service delivery.
- Represent RMC at external meetings and events when required.
- Maintain strong working relationships with partners, stakeholders, and external agencies.
- Share knowledge and best practices within the team to create a collaborative working environment.
Training and Development
- Participate in ongoing training and development opportunities.
- Keep accurate records of training attended and share learning with colleagues.
- Contribute to internal and external training sessions as required.
Person Specification
Essential Criteria
- Experience providing advice and casework support to asylum seekers, refugees, and vulnerable migrants.
- Strong communication skills, with the ability to explain complex information clearly to distressed clients.
- Excellent written, oral, and interpersonal skills.
- Strong organisational skills, with the ability to manage and prioritise a demanding workload.
- Commitment to equality, diversity, and working in a multicultural environment.
Desirable Criteria
- Experience working in a multicultural setting with sensitivity to different cultures.
- Ability to work independently and self-motivate.
- Educated to degree level or equivalent.
- Proven ability to work effectively as part of a team.
- Strong listening skills and the ability to empathise while maintaining professional boundaries.
Terms and conditions of employment
The following conditions of service will apply:
Salary
£23,500 – £25,00 (dependent on experience)
Location
Birmingham, Wolverhampton, Walsall or Dudley
Pension
RMC will contribute 3% of gross basic salary
Holidays
21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years
Hours of Work
35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed
Probation
This post will have a probationary period of 6 months
Notice
One month’s notice of termination of employment on either side.
Disability
We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.
Enhanced DBS:
Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.
Travel expenses
If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.
Training
Access to external paid training and regular internal training provided by Senior Caseworkers
Commitment to supporting you to develop and upskill in the field of immigration and asylum
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Closing Date: 07/05/2025
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
The finance assistant is part of the Finance and Resources function and reports to the Head of Finance. The role has responsibility for ensuring all accounts receivable and payable transactions are processed, recorded and completed. This is a key role for the Finance function to ensure organisational decision making is robust.
Purpose of the role:
Supporting the Head of Finance to ensure the organisation’s finances are accurate, compliant and up to date with responsibility for processing financial transactions. This includes maintaining financial records, preparing reports, ensuring the integrity of the finance system and managing customer accounts. The role also has responsibility for a broad range of financial administrative tasks and works collaboratively with a range of stakeholders providing financial support, advice and solutions.
The client requests no contact from agencies or media sales.
We are have the opportunity for an Employee Relations Advisors to join our People & Organisational Development team on a 6 Month Fixed Term Contract.
This Contract opportunity will see you working as part of a Shared Service team, managing numerous ER projects at any one time. This will involve coordinating administrative tasks, supporting the development and implementation of strategic initiatives, and managing stakeholder relationships to ensure alignment and collaboration across departments.
With more than 2,000 staff UK wide, the RBL Employee Relations team are at the heart of supporting our workforce. The team is a well-established group of Advisors, and this Contract role is newly created to be responsible for managing and driving project based initiatives and ensuring the successful planning and delivery of key projects.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the People Operations Manager, key responsibilities will include:
- Managing numerous Employee Relations projects
- Upskilling Senior Managers to handle change within their Care Homes
- Supporting Senior Care Management to implement change initiatives
- Dealing with disputes appropriately
- Staying current with Employee Relations trends, regulations and legal requirements
This role is a 6 Month Fixed Term Contract. You will be expected to travel nationwide regularly in the course of your work. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
Our Employee Relations Team at RBL launched in July 2022 and has gone from strength to strength since that time, developing strong relationships with its stakeholders, both within the People Directorate and in other directorates around the organisation to position itself as an important asset in day to day people management.
As an organisation here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this.
Their vision is to find a cure for all types of brain tumours. To achieve their mission, they are looking for a Community Fundraiser who will proactively engage with supporters, community groups and volunteers across the West Midlands to join their team of 12 Community Fundraisers across the UK.
The Community Fundraiser (West Midlands) is responsible for providing support and guidance to fundraisers within their communities to achieve their ambitions and ultimately raise vital funds for Brain Tumour Research. This is achieved through a wide variety of activities such as helping supporters to make the most of their own fundraising, engaging participants with externally organised events such as the Great Birmingham Run, and encouraging communities to get involved in events organised by Brain Tumour Research such as Wear a Hat Day and Walk for Hope. The Community Fundraiser will be the face of Brain Tumour Research in the area, providing excellent stewardship to existing supporters, and building great relationships with new supporters.
This post has been vacant since Autumn, and as such needs a fundraiser with confidence and capability in fundraising to join the team, provide donor love to the loyal supporters in the area, and approach developing the areas potential with energy and enthusiasm. If you have fundraising experience and are keen to join a charity with ambition and an amazing supporter base, then this could be the role for you.
Please note the successful candidate will need to live within the region (Warwickshire, Staffordshire, Herefordshire, Worcestershire, Shropshire and Gloucestershire), have access to a car and be willing to travel around their region. If you are not currently based in this area, please clarify if you have plans to relocate.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please follow instructions in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call.
As this role has been vacant for some time, we are running rolling interview to see suitable candidates as they apply. Interviews will be kept to one stage, and organised to suit the candidate, where possible. Don’t delay – apply today!
Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset.
You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.
As a Supporter Engagement Officer you will:
- Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
- Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
- Identify and pursue new opportunities for income growth in line with the charity’s strategy.
- Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
- Collaborate with local community groups to support and promote fundraising activities.
- Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
- Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
- Work alongside volunteers to engage with and expand local fundraising initiatives.
- Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.
To be successful, you must have experience:
- Strong interpersonal and communication skills, both written and verbal.
- Experience in customer service, supporter care, or fundraising.
- Excellent organisational and time-management abilities.
- Attention to detail and the ability to handle sensitive information with confidentiality.
- Proficiency in Microsoft Office and CRM/database systems.
Desirable
- Previous experience in the charity sector.
- Knowledge of fundraising principles and best practices.
- Experience using supporter engagement platforms or email marketing tools.
Salary: £30,000 - £32,000 per annum
Contract type:Full-time, permanent
Location- Dorset, remote work
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Salary: £32,839.52 per annum
Hours: Full Time 35 hours (shift pattern)
Mobile office based
The post-holder will work within Pause 21 Digbeth, High St, Birmingham B5 6BJ
Emotional Health and Wellbeing services opening hours support the needs of the communities in which we work, and therefore there are elements of unsociable hours - this includes evenings, weekends, and bank holidays working shift patterns including alternating Saturdays.
The post holder will support Children, Young People, and Young Adults across our Emotional Health & Wellbeing services by offering low intensity support under a brief intervention framework.
The nature of the Emotional Health & Wellbeing services the ability to build relationships quickly, identify risks, and process further support is vital.
In order to be considered for this post you will have to demonstrate that you already have:
Skills
-Experience of management and supervision of staff and volunteers: (following the necessary training and support
-Computer literate and is able to navigate a data management system (after training is provided)
-Excellent verbal and written Communication skills, including telephone skills
-Able to develop good therapeutic relationships with all clients - Practicing in a non-judgement and anti-discriminatory manner
-Competencies in undertaking risk assessments within scope of practice
-Ability to evaluate and put in place the effect of training
-Experience of managing risk of a service and implementing and safe practice standards
-Experience in collating, understanding and challenging data sets with practice teams.
Work-based Knowledge
-Knowledge of anxiety and depression presentations in Primary Care and an understanding of evidence based interventions.
-Demonstrates knowledge of the issues surrounding socio- economic factors and mental health.
-Knowledge and understanding of Safeguarding legislation, policy and procedures and risks for children, young people and young adults aged 0-25.
-Able to demonstrate a knowledge of the issues that children, young people and young adults face when accessing mental health services.
INFO ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview.
The closing date for applications is Midnight on 21st May 2025. If after 14 days, we have received enough applications we reserve the right to close the vacancy from the 7th May onwards.
Interviews will be held on TBC.
IN1
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Relationship Fundraiser
Hours: full-time 36.25 hours worked between the hours of 8am–6pm Mon-Fri (there is flexibility to adapt the working pattern to suit you)
Working pattern: Remote work with occasional travel as required. Applicants must be based in the UK.
Deadline for applications: 4th May 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: early May (interviews conducted remotely)
Start date in role: Early June
Rare opportunity: Create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period, pro-rata for part-time working patterns)
- Annual leave entitlement increases to 37 days following 5 years of service
- Birthday day off
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We're searching for a compassionate, and energised, self-starter with competent IT skills to work remotely and outstanding communication skills.
Job purpose:
Reporting to the Fundraising manager & team lead and in the Income Generation team, you will support and guide individuals who raise funds for Brake in our communities, helping them reach their goals and, in turn, raise essential funds for our cause. The Community Relationship Fundraiser plays a key role in developing and growing our community fundraising programme. You will be responsible for inspiring and supporting individuals and groups who undertake community fundraising on behalf of Brake.
You will be supporting Brake's work by increasing income generated from community fundraisers, including individuals, community groups, clubs and associations. Working together with teams across the organisation, you will contribute to a culture of innovation and collaboration to maximise the overall fundraising objectives.
Make sure you take a look at the job description for further information.
Specifically seeking candidates with:
Essential
-
Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role and to advance your competencies
-
Previous experience of working successfully within a fundraising role & good knowledge of the charity sector
-
Proven experience of working to and achieving financial targets
-
Strong ability to innovate and drive income growth across different fundraising channels
-
Excellent attention to detail, experience of managing a busy workload, showing resilience, self-motivation, adaptability, working to tight deadlines and meeting your objectives successfully both as an individual and as part of a team
-
A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent emotional and challenging experiences
-
Good interpersonal and verbal communication skills, professional telephone manner.
-
Flexible, embraces change and development, and can work occasional evenings and weekends when necessary.
-
Proven strong experience of using IT software such as Microsoft Office (Word/Excel/PowerPoint), Outlook, Teams and databases to enhance and improve the delivery of your duties
-
Ability to work proactively and independently
Desirable
-
Ability to analyse data to identify trends and report on findings to support decision making processes
-
Experience of using a CRM database
-
Knowledge and understanding of fundraising rules and regulations
Join our mission: This role is critical in expanding our supporter base, increasing engagement, and maximising fundraising income, ultimately enabling the charity to achieve more.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with an International Animal Welfare charity in their search for a Fundraising Marketing Officer.
This is an exciting opportunity to be a proactive and integral part of the team delivering content for online and offline fundraising appeals, regular gift products and legacy marketing.
As the Fundraising Marketing Officer, you will support the Senior Marketing Officer in executing the annual fundraising and marketing strategy, with a strong focus on donor acquisition and stewardship. You will craft compelling, authentic copy to create fundraising appeals for both warm and cold audiences, aiming to inspire engagement and support.
Working collaboratively across the charity, you will drive and enhance marketing efforts across all fundraising products. You will proactively seek opportunities to grow and promote the charity's membership offering, developing clear and effective campaigns in partnership with internal and external stakeholders.
In addition, you will work alongside the Senior Marketing Officer and Supporter Services team to analyse the donor journey at every touchpoint. By using best-practice benchmarking, you will identify opportunities for improvement and collaborate across teams to deliver an even stronger supporter experience.
To be considered for this role, you will need:
- Proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success.
- Experience of developing and implementing on and offline fundraising marketing campaigns, delivering them on time and on budget.
- A proven ability to write persuasive copy.
- Strong project management skills with an ability to manage multiple projects simultaneously, meet deadlines and ensure accuracy.
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.
Salary: £35,000
Permanent, Full-time
Location: Remote (minimum of 6 times per year in head office in Norfolk)
Applications are being reviewed on a rolling basis, so please send your CV and Cover Letter to Dominic ASAP.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full-time, Fixed Term Contract until 31 March 2026
West Midlands Police Custody Suites- Perry Barr & Oldbury Custody Suites
Ref: ICC--251
Are you a proactive, influential, and collaborative individual with a proven record of managing, mentoring or providing support to staff/volunteers and communicating effectively the needs of clients to other professionals? Looking for an exciting new career opportunity?
If so, join St Giles Trust as In-Reach Custody Caseworker, where you will be supporting young people in custody to reject an ongoing cycle of criminal activities, gangs, and related issues as carrying weapons, drugs related offences, violence, county lines and wider exploitation concerns.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
St Giles have been working across the Midlands for the past 7 years delivering peer led services supporting people impacted by disadvantage, youth violence and offending. Our work has evolved from prison training and rehabilitation services to community outreach including working in local A&E hospitals, police custody and within local authority teams. From our Coventry hub we offer a range of peer training, mentoring and more recently we have just opened a food pantry service to local people struggling with food poverty. Recently we have opened second office in Wolverhampton as the team and projects continue to expand.
About this exciting opportunity
The Police Custody In-Reach Service has recently launched across two main custody suites at Perry Barr & Oldbury. We have embedded credible lived experienced and culturally competent workers into the custody suites to use the arrest as a reachable moment to engage with CYP under 25 years of age of any gender that have been arrested for criminal activities, gangs, and related issues such as carrying weapons, drug related offences, violence and county lines and wider exploitation concerns. The service provided uses a trauma-informed approach to support in a number of areas (e.g., housing, finances, substance misuse, mental health, training, employment, family matters). Initial contact is made in custody suites, followed by meeting in the community to provide tailored support.
You will provide a high-level service to young people 11-25 impacted by gangs, youth violence, county lines and exploitation as either victims or perpetrators. You will help each young person to identify and realise alternative aspirations and goals to support them to establish lifestyles that move them away from criminal activities, gang involvement, violence, and negative life choices.
What we are looking for
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.
- Experience of engaging positively and deter young people aged 11-25 in custody from offending once they have been identified as being involved in a violence related incident, being at risk of exploitation or gang affiliated.
- Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.
- Experience of providing support, advice and advocacy and the ability to assess clients’ needs.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS barred list check is required for all successful applicants.
Closing date: 11pm, 29 April 2025. Interview date: 7 May 2025 Coventry Hub
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
35 hours per week
Remote
£55,000-£60,000 per year
Permanent
Lead the future of inclusive education with RNIB - Apply today to make a difference for children and young people with visual impairment.
RNIB are seeking an Education lead with teacher and QTVI qualifications along with Head of Service experience.
What you'll be doing:
Leading RNIB's education engagement strategy and furthering development in the specialist support to the education sector, through development of training, resources, engagement with Local Authorities and national education bodies.
What you'll need to succeed in this role:
- You'll have experience of managing high-performing, specialist teams
- You'll be comfortable with influencing policy to enhance services for children and young people with vision impairment.
- You'll understand the VI sector, possessing deep knowledge of educational provision for children and young people with Special Educational Needs and Disabilities (SEND) up to age 25, including current practice standards and relevant research
- You'll be able to evidence the full range of aspects of a QTVI role e.g. Braille, exams, 11+ etc
What We Offer
RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.
For more information on our available benefits, please visit our .
How to Apply
If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by building and nurturing relationships with churches, Christian organisations, and individuals. The role aims to raise awareness, prayer, and financial support for the persecuted church, fostering a network of engaged supporters and expanding the organisation’s outreach.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



The client requests no contact from agencies or media sales.
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are looking for a Community Fundraiser who is an excellent communicator and an energetic self-starter. You are comfortable with working independently, but ready to utilise the support of colleagues across the Fund. Above all, you naturally build rapport to quickly establish relationships and develop innovative partnerships. No one day will be the same and as part of the regional team, you will be the local face and voice of the Fund on the ground. You will quickly build your understanding of the key influencers in your community, and you will ensure they understand what we do so they will want to be associated with the charity. You will be responsible for raising income through existing networks of supporters, volunteers and building new relationships within the RAF, community groups and local business.
The role is primarily community based in East Anglia and requires travel around the region (Cambridgeshire, London Kent, Essex & Suffolk) and occasional overnight stays. Some evening and weekend work is also required during the busier months at planned events when required. The candidate must have their own vehicle for use of traveling around the regions. Occasional travel to London will be required. The successful candidate for this role will need a full UK driver’s license; to be Basic DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Friday 3rd May 2025, 5.00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires a Basic DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.