Service Manager Complex Needs Jobs

Summary

• Initially, fulfilling the role of Designated Officer under the Clergy Discipline Measure; subsequently leading the Investigation and Tribunals Team, in particular by overseeing and investigating complaints of serious misconduct against the clergy
• Conducting proceedings before the relevant court or tribunal, including acting as advocate and taking all necessary steps to prepare the case for hearing
• Acting as advocate on appeals from the decisions of tribunals and courts to the provincial courts of appeal
• Supporting and advising the Clergy Discipline Commission/Clergy Conduct Commission in the exercise of its statutory responsibilities
• Providing legal advice to the General Synod and its Houses and committees, the Archbishops' Council and its committees and staff (including the National Safeguarding Team) and the other National Church Institutions as appropriate

• Ideally at least 7 years' experience of advocacy, case management and preparation in courts and/or tribunals
• Proven experience of advising in highly complex, sensitive and contentious matters
• Proven experience of drafting complex legal documentation
• To be a highly effective communicator
• To have strong powers of legal analysis and proven experience of providing appropriate legal advice on complex, sensitive and contentious issues directly to members and other key stakeholders, and the ability to quality assure own work
• Ability to build effective relationships with senior stakeholders

Support Lead

Working Hours: 37.5 hours per week (5 days), full-time.
Salary: £27,745 per annum
Contract: Permanent

Looking for an opportunity to make a real difference at one of London’s leading mental health charities? 
We know that housing and mental health are often linked. Poor mental health makes it hard to cope with housing problems, and housing problems can make mental health worse. With this in mind, we are proud to present this exciting role in our Floating Support Service. This service support people to live independently, and continues to be the only floating support service in the London Borough of Wandsworth. We’re looking for a mental health professional to join our passionate and dynamic team. You will support the Service Manager to manage the team while delivering high quality effective services. We’re a motivated, engaged, and efficient team, all working towards the same ambition. We’re committed to hiring diversely and inclusively, and to supporting those that join us to develop skills and reach their potential. We’re especially keen to hear from those who are innovative, adaptable, and highly creative. If you think you embody our vision, culture, and principles, please get in touch! 

You will:

• Provide support for the Service Manager in the Wandsworth Floating Support Team. 
• Work directly with a small caseload of service users, delivering support to enable independence and mental health recovery. 
• Carry out and evidence regular assessments of support needs; drawing up, implementing, monitoring and reviewing support plans, risk assessment and outcomes monitoring. 
• Promote independence, wellbeing, inclusion, and resilience. 
• Provide line management and ‘hands-on’ support to the staff team when complex support issues arise, or breaches of tenancy occur and take charge when there is a major incident. 

You are:

• Someone with experience within a visiting support, supported housing team and/or a floating support team. 
• Knowledgeable and experienced in working directly with people with mental health needs, including experience of working in a recovery-based service.
• Able to support planning and mental health recovery approaches with a compassionate and empathetic approach.
• Experienced in working across multi-agency approaches to health, including social services, landlords, and other service providers.
• Able to work cohesively and collaboratively within a team.
• Someone with a wide range of life experience, effective communication skills, and able to demonstrate degree level academic experience.
• Competent in using computer programmes and databases.

About us

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with 
moderate to severe mental health needs across our communities.
 
Benefits

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-217558

Up to 20 days per year (+ training days)

£200 per Panel (£450 if required to substitute for Chair of Panel)

TACT, the UK’s largest fostering charity and has been providing loving families for vulnerable children and young people across the country for over 25 years. Our reputation and growth rests upon our strength in providing successful placements. As a charity, we do not have shareholders who receive profits - we invest all of our surplus income into service, staff, carers, and children’s development.

As a Panel Vice Chair with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

The West Midlands team are seeking a Fostering Panel Vice Chair to support the Chair in conducting monthly virtual panel meetings held on third Wednesday of the month via Microsoft Teams.

In line with our values, we expect each panel member to ensure that all decisions are made regarding the interest of ‘children in care,’ foster carers, and the community in which they live.

The successful candidate may need to travel to West Midlands area to attend occasional in-person meetings and attend 2 training days per year. 

As a Fostering Panel Vice Chair, you will be able to evidence:

• Your understanding of the fostering process and practice within the legislative framework or similar.
• Have at least 2 years’ experience of sitting on a fostering panel.
• A history of employment experience at team manager level or above, ideally in a social work or family placement setting.
• Having substantial experience of chairing meetings.
• An ability to evaluate complex reports and assessments while maintaining clarity within the decision-making parameters.
• The capability to develop, monitor and maintain policies and procedures to the highest standard within TACT

As a Fostering Panel Vice Chair your duties will include:

• Occasionally chairing Panel meetings, in the absence of the Chair, ensuring that multifaceted issues are thoroughly considered and recorded, having undertaken thorough preparation for meetings.
• Co-ordinating and directing the work of the Fostering Panel and ensure the quality of foster carers recruited, meet relevant standards.
• Facilitation of the active participation of all panel members alongside the Chair of Panel.
• Regular liaison with the Chair of Panel, decision-maker and with other senior managers as required.
• Participation in the recruitment, selection, and induction of new panel members.
• To assist the Chair in regular planning of training for and appraisal of panel members and support with Ofsted Inspections as and when required.

A Standard DBS clearance is required for this role. This check will be undertaken by TACT on your behalf. The successful applicant will be engaged on an office holder basis and be required to have professional membership to a social work body if they are currently a practicing social worker or other professional. 

• Closing: Sunday 24th November 2024
• Interviews: Wednesday 11th December 2024 via Microsoft Teams

TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

ob Title:  Paediatric Occupational Therapist 

Location:  Watford 

Salary: Banding depending on experience, with pension option.  DBS checks are required.

Job Type: Permanent, two sessions (7 hours) a week on Monday mornings/afternoons, 11 weeks per term

About us: 

Playskill is an award-winning specialist early intervention charity supporting pre-school children with physical disabilities and delays, and their families, in Hertfordshire. We are the only charity providing this type of support, free of charge, in the county.

Since 2006, our highly qualified and experienced team has supported over 440 physically disabled children and their families to access specialist therapy, advice and support, with the end goal of supporting the children to reach personal development milestones and to achieve better life outcomes. 

About the role: 

We have an exciting opportunity for a Paediatric Occupational Therapist to join and work in an interdisciplinary team alongside and Physiotherapist and Speech and Language Therapist, specialist workers, family support officers and the families/carers of the children. 

Skills and Experience Required: 

• Qualified Occupational Therapist

• Relevant experience in the assessment and treatment of children with a physical disability 

• Clear understanding of current legislation regarding safeguarding of children 

• Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection 

• IT literate 

• Good communication, empathy, numeracy, and administrative skills 

Diversity statement:  

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds. 

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications: 4 November 2024 
Interview date: 14 November 2024 

Interview location: Hemel Hempstead 

Job title: Immigration advisor
Hours: 35 hours (full time) or contact us for part-time options
Contract: Fixed term for 1 year with the possibility to extend
Salary: £36,352 (OISC L2), £38,750 (OISC L3) or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits
Office based role in Westminster, London

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking for an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential advice and representation, whilst providing support and training to colleagues. We are passionate about defending the rights of our clients and you will be joining a team that achieve great results. The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.

If you have the IAAS senior caseworker accreditation, you will be a key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.

To apply, please submit a CV and cover letter outlining how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. 

Please refer to the job description for further information.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍·26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)
·Two annual wellbeing days
·Access to Blue Light Card discounts
·Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.
·Life assurance cover(after probation passed)
·Season ticket loan
·Training and development opportunities

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re here for anyone affected by breast cancer. And we’re only here because of the amazing people that work with us.

We’re looking for a marketing officer to join our busy brand marketing and planning team, to work on our health information and support marketing. It’s an exciting time to join the team and Breast Cancer Now as we continue to make progress towards our ambition to be recognised as the place to turn for anything and everything to do with breast cancer.

You’ll be working closely with services, nursing and health information teams and responsible for delivering innovative and effective marketing communications which grows awareness of Breast Cancer Now’s health information and support offer amongst key audiences.

You’ll use your skills and experience to work across a full range of paid and owned channels to collaborate with both in-house and external, creative and media agencies to increase the reach and engagement of Breast Cancer Now’s support offer by planning and implementing targeted communications and campaigns.

About you

You will have good experience managing marketing campaigns across a range of media channels and a demonstrable interest in health marketing.

A well organised person with excellent communication skills, you will be confident managing external agencies and suppliers, as well as an in-house creative studio and in house digital team.

We have a wide portfolio of campaigns that sit closely with teams across the whole organisation and you will work closely alongside internal stakeholders – all of which require excellent relationship building and stakeholder management skills. You will need to be comfortable managing several campaigns simultaneously as well as enjoy looking for fresh ways to deliver long-standing campaigns.

If this sounds like you, we’d love to hear from you!

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Recruitment Team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Monday 11th  November 2024 at 9am

Interview date: Monday 18th, Tuesday 19th and Wednesday 20th November 2024

Position Type: Part-Time (32 hours)

Location: Home based – London

Salary: £34,500 full time equivalent (including London weighting)

About Chiva:

Chiva is a charity in the UK and Ireland whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures.

Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.

Job purpose:

The Specialist Support Officer will provide both individual and family based emotional and social support, advocacy, and HIV education to children, young people and young adults living with HIV. Working closely with paediatric, adolescent, and adult HIV clinic teams across the London region.

At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.

Please see the full Job Description and Person Specification at the link below.

Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Please apply via our website.

Deadline for applications: Friday 22nd November.

Interviews to take place: Wednesday 27th November or Thursday 28th November (AM)

This is an opportunity to join Refuge as a Refuge Worker to provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles. 

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.

A driving license and access to a car is essential to the role.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

To provide trauma informed and person-centered information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses. You will form part of a 24/7 team of Helpline Advisors whose day-to-day responsibilities include answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data records.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on November 13th 2024.

Competency round will likely be held during the week commencing 25th November.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

You may have heard of our special charity already. We are Brandon Centre, a long-established charity, 55 years in fact, based in Kentish Town with a history of supporting young people under the age of 25 in the Islington and Camden areas of London.

In everything we do, we live by the very meaning of what we stand for; we are ‘Here for Young People’. We firmly believe that all young people should be able to access the highest quality care and support in a safe and welcoming environment. We have an amazing team, we challenge the status quo when it comes to giving young people a chance to be the best version of themselves, often in challenging circumstances. We are supported by fantastic Trustees and generous funders who we have the privilege to work with and who support us to help even more young people.

Our services encompass many facets of Mental Health (psychological, medical, sexual and social needs of young people) including individual Counselling & Psychotherapy, Systemic Integrative Treatment using a range of evidence-based therapies and a variety of outreach professionals in community settings. Also Clinical Training and Consultancy including healthy living, parent programmes and other aligned group work.

To continue our fantastic journey, we are looking for a new Head of Finance. Someone who is aligned to our own core values – maybe you have worked for a similar organisation or you relish the opportunity to work for us – a special place to bring your skills to a new role.

You will work closely with our CEO and Treasurer to take responsibility for the overall financial sustainability of the organisation. This means focusing on accurate and timely accounting of our charity’s finances, the delivery of actual results in line with budget, timely identification of financial risks and proper financial procedures. Moreover, you will have the opportunity of working with our CEO and Senior Leadership Team to develop an overall strategy for the organisation with a corresponding financial plan.

Is this part-time, permanent role the kind of position you are seeking? If so, we would love to receive your application. Further details can be found on the attached Job Description.

Creating environments where businesses and communities thrive.

We are looking to recruit well organised, creative team players for the role of Business Engagement and Project Support Officers.

More and more businesses around the country are benefiting from the advantages of working together to tackle issues and create new opportunities in their local business communities.

At Groundwork we work with business communities and Business Improvement District (BIDs) to change places and change lives. Our projects provide a great way for businesses to band together and deliver additional services or improvements to their areas, creating safe, clean and vibrant locations in which business can thrive.

Be Part Of Our Dynamic Team

Groundwork’s Business Team is widely recognised as one of the country’s leading experts for developing and managing successful town centre management projects and Business Improvement Districts. As Business Engagement and Project Support Officer, you will have an integral role within of our Business Team. You will take a lead on business engagement and marketing activities to businesses and consumers within projects. You will also be required to engage and communicate with a range of stakeholders, clients and suppliers.

If you are ready for a challenging new role and think you have the skills and experience we are looking for - we’d like to hear from you.

How To Apply
For the full job description and person specification and details on how to apply, apply via our website. 

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, and testicular cancer. In our mission to stop men dying too young, we’re seeking a Head of New Partnerships to join our London based team.

About the role:

As our Head of New Partnerships, this role will play a pivotal role in the delivery of our long-term high-value partnerships strategy over the next 3-5 years. You will be responsible for leading a team of new business specialists to attract and secure new partnerships to join the portfolio of Commercial, Strategic and Transformational partnerships. As we move into the implementation of our new 5 year strategy, you will also be responsible for recruiting new impact partners or funders to support our key strategic goals in the region.

You will lead on the implementation of the new business strategy, offering guidance and effective line management, through a growth mindset. In addition, this role will connect global conversations for developing new, impact-led Transformational global partnerships at scale. 

You’ll have the opportunity to:

• Develop and implement the New Partnership strategy in line with the wider Corporate and impact Partnerships strategy.
• Support and lead New Partnership Managers to develop engaging, holistic, strategic pitch materials to drive high-value partnerships, focussed on income and impact.
• Manage a portfolio of high-value prospects and a growing pipeline across the team, ensuring a long-term approach to reach 3-5 year income and impact targets
• Work closely with Director of Partnerships to provide accurate income forecasting and monthly budget reports, ensuring the New Partnership team delivers its annual financial target.
• Ensure team leverages Movember’s year-round moments, events,  campaign opportunities and key impact programmes to drive new partners.
• Work closely with New Partnership Managers to ensure all new business KPIs are met, whilst maximising opportunities to deliver maximum value through income, reach, brand relevance, GIK/ VIK, and impact.
• Support team on all contract negotiations and provide guidance on best practice to ensure highest value for Movember, whilst striving for multi-year, multi-market contracts.
• Maintain a high knowledge of industry trends and activity to influence and guide innovation in partnerships.
• Manage and motivate the New Partnerships team, providing direction and specialist advice.
• Working with the Head of Global Partnerships Operations, the Directors of Partnerships in the key markets and the Chief Growth Officer, contribute to the recruitment and development of Global Transformational Partnerships

For this role, you’ll need:

• 7+ years’ experience in senior business and fundraising/revenue development roles
• Has a proven track record in managing significant revenue generation accountabilities of 6 and 7 figure partnerships
• Experience of developing impact led partnerships and income.
• Has strong networks and the ability to build and maintain lasting relationships with senior stakeholders
• Ability to effectively communicate with all levels of stakeholders
• Ability to use data to drive decisions
• Demonstrated people management experience
• Strong strategic thinking and planning skills 



• Highly developed organisation skills, the ability to prioritise and concurrently manage multiple tasks

• Strong problem-solving skills with a high degree of self-motivation and initiative
• Self-starter/high level of internal motivation 

• Ability to work in a fast paced and growth environment
• Adaptability and flexibility 

Bonus points for:

• Proficiency in Salesforce
• An understanding of Trusts and Foundations

Why Movember?

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working
• 13 weeks paid Parental Leave and 6 weeks annual leave
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Bike to work scheme
• Half day Fridays for 9 months of the year

Does this role sound up your alley?
If so, we’d love to hear from you. Click ‘Apply’ to send through your application.

Are you a dynamic, motivated and committed professional who values making change, empowering others and enjoys seeing the positive impact of their work? Are you looking for a new challenge which gives you the opportunity to be creative and start a new project to benefit under-represented student groups? You could be the person we are looking for.

The University of Surrey Students' Union is advertising for a Student Voice Coordinator (Networks) to join our team of open-minded, flexible and values-led staff. 

The Student Voice Coordinator (Networks) will lead on the launch of the Union’s Student Networks project, support Network leaders and volunteers to develop and grow their memberships, and to run meetings, events, and campaigns where relevant to improve equality of opportunity at the University.

KCLSU is looking for a Student Voice Coordinator work within the Student Voice team to coordinate the development and delivery of representation practices, and embed these processes across KCLSU’s Community Engagement Department and our student voice partnership work with King’s College London. This will be focused on Student Futures, a large-scale transformation portfolio King’s College London is undertaking.

Student Futures aims to improve student experiences in key areas across the next three years. These areas include improving core processes and systems for education delivery; ensuring the university is able to provide proactive and personalised support for student wellbeing; and delivering a distinct, valuable extra and co-curricular student experience.
At times, the post-holder will also be required to support other King’s Transformation Office programmes, such as Campus Futures, which is overseeing the development of King’s campus spaces and facilities in the next few years.

This role is funded for the next three years, the planned timeline of the Student Futures portfolio, and is offered as a 3-year fixed-term contract.

Job Specification
ENHANCING REPRESENTATIVE PROCESSES
• Act as central point of contact for colleagues across King’s and KCLSU for centralising and sharing information about student voice and representation structures related to Transformation Office projects;
• Set up and oversee systems for the management of student representative data between KCLSU and various King’s project teams;
• Ensure that all areas of student representative recruitment, induction, and support are conducted smoothly;
• Record student attendance and other participation data to support evaluation processes and ensure appropriate remuneration;
• Support the payment of remuneration and/or incentives to student participants where required, working with the KCLSU Finance and relevant King’s teams to ensure this is appropriately administered and recorded.

ORGANISING REPRESENTATION PRACTICES
• Lead on the practical organisation of Student Futures representation practices – calendar management, room booking, procuring materials, etc.;
• Liaise with KCLSU and King’s College London colleagues across a range of teams to ensure smooth operational delivery;
• Provide support with other Transformation Office representation practices where necessary.

DATA & COMMUNICATIONS
• Support the Policy & Research Coordinator with the capture and analysis of datasets relating to the student experience, including data from relevant representation practices;
• Contribute to the scrutiny of evidence, trends, and datasets to identify to identify insight relevant to key Student Futures projects;
• Contribute to student-facing communications related to Student Futures and other Transformation Office programmes as relevant, including updating KCLSU webpages
• Contribute to the delivery of training, guidance, and ongoing support for Student Officers and other student representatives across KCLSU, equipping students with the knowledge and skills that enable them to thrive in their roles and feel empowered to grow as leaders.

GENERAL
• Operate in accordance with health and safety regulations;
• Ensure compliance with GDPR in handling student and any other personal data;
• Undertake any other task appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.

Candidate Specification

KNOWLEDGE:
• Strong working knowledge of Microsoft Office products, particularly Outlook, Teams, Word, and Excel
• (Desired) Basic understanding of representation systems and practices in universities and students’ unions

EXPERIENCE:
• Experience of working with people via email, audio or video call, and face-to-face
• Experience of providing administrative support
• Experience of working with data
• Experience working as part of a busy team
• (Desired) Experience of working with young people, students, or similar
• (Desired) Experience of working in successful partnership with a range of stakeholders
• (Desired) Experience of using customer relationship management (CRM) or membership management systems

SKILLS:
• Organised and methodical, with strong administrative skills and excellent attention to detail
• Good written and verbal communication skills, able to explain processes or provide instructions clearly and succinctly
• Ability to work in collaboration with others and use initiative and creativity to resolve problems
• Ability to manage working time effectively, prioritise appropriately, and ask for help when necessary
• (Desired) Ability to analyse quantitative and qualitative data to produce insights
• (Desired) Competent IT skills and the ability to learn new systems quickly

APTITUDE:
• Proactive working style with a commitment to learning, development, and innovation
• A commitment to the principles and practices of equality and diversity

The list above is not exhaustive. For further details, please review our Job Pack.

Application Process 

If this is you, please apply by providing a supporting statement and addressing each key requirements of the role.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union