Service Management Jobs
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
The role leads the effective running and supporting of the Director and Senior Leadership Team for Christian Aid's International Department.
This role supports the leadership of the vital international programmes department. This entails working with a wide range of groups and a wide matrix of internal and external relationships, acting independently to ensure outstanding management of these relationships with or without the direct involvement of the Senior Management Team.
About you
Are you an exceptionally organized, detail-oriented individual with a passion for supporting high-level executives? Do you thrive in fast-paced environments, managing multiple tasks with precision and grace? If so, we have the perfect opportunity for you!
Join our dynamic team as an Executive Assistant to our International Director. In this pivotal role, you'll be the right hand to the Director, providing seamless administrative support and contributing to the success of our impactful programs.
We are looking for someone that keeps calm under pressure and is able to manage assignments with sound judgement and with multitasking capabilities. Flexibility to work unsocial hours, including evenings as needed is required. This is a fast-paced environment but working within the team and as part of it is very rewarding
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. To discuss this role in greater detail, please contact Ray Hasan - [email protected]
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
SENIOR SUPPORT WORKER
Job Type - Permanent/Full-Time
Hours - 35 hours per week (plus 5 hours paid lunch break)
Salary - £26,678
Location - East of England (North)
We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people.
We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime.
Nacro is launching CAS-2, a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody. We are looking for a number of Senior Support Workers to join us at an exciting time of change.
Who are we looking for?
This is an exciting opportunity to join our team as a Senior Support Worker to make a positive impact on the lives of service users by co-ordinating the provision of direct housing related support and housing management services. This will be achieved by working with area operation and central support teams and liaising with a range of external agencies and partners. You will report directly to Service Lead for your region.
The successful applicant will demonstrate a desire to coach and support their team and to lead by example in driving quality and accountability whilst delivering the contractual aims of the service.
You will have experience of working with stakeholders in the Criminal Justice System and be able to communicate effectively to partners and providers. This will include forming working relationships in the MoJ and with HMPPS, and also with external community agencies to better support the service.
You will have previous experience of supporting others and guiding them within a team as you will be required to support, coach and develop a staffing team and deputise for the Service Lead in their absence.
This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues/queries.
This role requires regular travel and a Full Driving License with access to your vehicle are an essential criteria.
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process.
This role also requires a Prison Clearance.
If you have any questions or would like to have an informal chat regarding the role, please contact -
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NCS Project Officer
Ref: NCSPO03
Location: Homebased in Torbay or Plymouth
Contract: Zero hours
Salary: Up to £12.05 per hour (FTE £23,500)
Hours: Hours worked each week will vary depending on delivery which will include early afternoons, evenings, weekends during term time only
Background National Citizen Service Trust (NCS)
NCS Trust’s vision is of a country of connected, confident and caring citizens where everyone feels at home. More than 700,000 young people have taken part in NCS over the last decade, completing over 15 million hours of community based social action, and gaining priceless life experiences. NCS offers a range of experiences for young people that support them to become world-ready and work-ready through growing their confidence, independence, and skills; connecting them with people from all walks of life; and empowering them to make a difference in their communities and wider society.
Background to NCS ‘Open to All and Targeted’ Community Experiences
Through a Grant from NCS Trust, Groundwork South will be providing young people (aged 16-17 Years old) with year-round activities. These will be close to home and provide choice and flexibility to engage with up to 3 x 16-Hour Community Experiences. Each experience is designed to be fun and engaging and provide a breadth of learning and development opportunities. One of our key priorities is to increase the provision of our offer to underserved young people and learn more about what works for these groups.
Our Community Experiences aligns with the four key objectives:
- developing life skills and supporting independent living;
- building employability and work-readiness;
- providing opportunities for volunteering and social action;
- enabling social mixing of young people from all backgrounds.
Summary of role:
As the NCS Project Officer, you will play a crucial role in supporting the smooth running of each Community Experience. You will lead and inspire cohorts of young people aged 16 to 17. You will be responsible for delivering Employability, Life Skills and Social Action sessions, coordinating programmes.
This is a fulfilling and challenging role where you will make a real impact on the lives of young people. As part of this role, you will need prior experience of working with young people and programme coordination and delivery. Whilst on the programme you will support and work closely with existing Groundwork provision, with staff in schools, colleges, and other local youth provision. The Youth Project Manager and the Team Leader will support you with coordination and delivery of NCS. This is a rewarding and demanding role, suitable for those with an enthusiasm for youth work, delivering impactful programmes and providing pastoral support for young people and reporting any safeguarding concerns to your Team Leader.
As the NCS Project Officer, you will be required to work the entire duration of one or more of the 16 Hour Community Experiences, work evening and weekends to support the delivery of NCS. The locations for NCS delivery will be either at Groundwork South offices or another venue, Travel flexibility is essential.
About Groundwork South
We are a creative, committed and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing Date: July 31st, 2024 – Rolling recruitment until a suitable candidate is found
Interview Date: Candidates will be contacted on receipt of successful application to arrange interview date
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note, we reserve the right to close applications early in the event of a large response.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
As a Disability Confident Employer, we interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. If you need any support or adjustments with your application or attendance at interview please let us know.
No agencies please.
We have an exciting opportunity for a Team Leader to join our support team in North Yorkshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Team Leader you will lead a team of Independent Victim Advisors ( caseworkers) providing support to victims across the county. You will hold a small caseload but your main focus will be on the performance management of direct line reports including the allocation/ auditing of cases and the collation of service performance reports, measuring KPIs and quality compliance. You will need a good understanding of the criminal justice sector and able to work collaboratively with partners to achieve the best outcomes for victims. Please see the Job description for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Female Engagement Coordinator
Are you passionate about empowering young women and girls? Do you want to make a tangible difference in their lives? We are seeking a dynamic and enthusiastic Female Engagement Coordinator to join the team at a leading youth charity.
Position: Female Engagement Coordinator - Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.
Location: Burnt Oak, London, HA8 0DT
Salary: £28,000 to £30,000 pro rata dependent on experience
Contract: Fixed term until 31 March 2025
Hours: 20 hours per week (including evenings and weekends) -0.5 FTE
Closing Date: Noon on Friday 23 August
About the Role:
You will be working for a youth charity committed to providing a safe and inspiring place for all young people. The role of Female Engagement Coordinator is pivotal in planning and delivering initiatives aimed at increasing female participation in the charity’s senior sessions for 13-19-year-olds (up to 25 for those with additional needs).
The charity’s goal is to shift the current male/female ratio from 80%/20% to 65%/35% by March 2025, ultimately aiming for a balanced 50%/50%. You will be responsible for creating innovative programs that attract new female members and enhance the engagement of current members. This role includes outreach work, organising female-only activities, and occasionally leading sessions, including a dedicated female-only session on Sunday afternoons.
This position is a fantastic opportunity to be at the forefront of change, fostering a welcoming and supportive environment for young women.
About You:
The ideal candidate will be an experienced youth worker with a proven track record in engaging young women and girls. You should have strong project management skills, be adept at duty management, and be capable of supporting young people who may face social or emotional barriers.
Essential Skills and Experience:
Direct experience in working with children and young people aged 8 years and above, both in groups and individually.
- Previous work with young women and girls.
- Project management experience.
- Duty management experience.
- Ability to engage and build positive relationships with all young people, including those who are disengaged or disadvantaged.
- Strong communication skills and the ability to deliver high-quality activity programs.
- Knowledge of safeguarding best practices and commitment to promoting the welfare of children and young people.
- Positive, enthusiastic, and a role model for young people.
- Flexible attitude towards work, including the ability to work evenings, weekends, and cover for events or staff absence.
About the Organisation:
The charity opened its doors in June 2019, and since then, they have become a cornerstone for young people in the community. The state-of-the-art £6.5 million facility offers a broad range of activities including sports, arts, and employability services, aimed at helping young people lead active and positive lives.
They are dedicated to providing a safe and inclusive environment for all young people, especially those from socio-economically deprived areas. Their mission is to help young people grow into happy, healthy, and successful adults by offering them high-quality spaces and opportunities during their leisure time.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you our new Director?
•Are you a collaborative and experienced leader and manager?
•Are you committed to defending human rights and human dignity, and passionate about issues affecting marginalised and excluded people?
•Are you able to build trusting, respectful and creative relationships?
•Do you have a sound understanding of grant making, or perhaps sub-granting, or commissioning?
If so, then you might well be the right person to join us at this exciting time.
Our priorities and approach
• The human rights framework• The criminal legal system
• Migrants, refugees and people seeking asylum• Access to justice
The A B Charitable Trust exists to promote human dignity and defend the human rights of the most marginalised and excluded people. Our approach is founded on liberal principles of universalism and human rights. We believe in justice, not charity. For us, this means supporting work that promotes rather than diminishes dignity. It also means supporting efforts to change the systems that shape the lives of marginalised and excluded people in pernicious ways. We have a particular interest in work that uses the law to address inequities and injustices.
Our journey
The Trust was founded 33 years ago to promote and defend human dignity. Since then, we have given £33.4m to organisations, and this year we will spend some £8m. We have significantly increased our grantmaking over recent years and intend to continue a trajectory of growth.
Over the years the board has developed into a mix of both family and independent trustees, all of whom bring a wealth of experiences, skills and a shared passion for the work. Our talented executive team brings a high level of knowledge, expertise and skill both around grant making and our priority areas.
About the role and you
The key purpose of this role is to work closely and collaboratively with the trustees and executive teams to:
·Provide strategic leadership and management
·Have oversight / management of ABCT’s grants portfolio and our partnerships, ensuring we meet our priorities.
·Develop and maintain relationships with key stakeholders.
·Build a culture of learning and best practice in ABCT’s work.
The new Director will be critical in shaping how the Trust continues to grow and develop, so candidates will need to be able to demonstrate a relevant leadership and management background and a passion for the work.
This could be the right opportunity for a range of potential candidates. We really want to hear from candidates from a wide range of backgrounds and we particularly encourage people with lived experience to apply.
If you would like to have an informal discussion about the role then please contact Allyson Davies (see link) who is advising and supporting the trustees in this appointment.
We value, welcome and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, sex, gender identity and expression, sexual orientation, and social background.
To Apply
First download the Candidate information pack, which has more details and the job description. You will also need the application form and equal opportunities monitoring form. Send these two forms, with your CV, to the email in the pack, by 10am on 1 August.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.
The Job
We are a charity that punches above its weight. We receive no statutory funding and rely on the generosity of our many volunteers and supporters who raise awareness of our work and much needed funds. The main purpose of this role will be to support the Community and Events Manager to develop local volunteer groups with the aim of increasing both awareness of the charity’s life-saving work and local fundraising. Other activities and administrative tasks across our key fundraising areas will also form part of the role.
We are looking for someone committed, passionate and full of ideas about how to engage with the many different communities and groups who support our work, and to help us reach new audiences so that our supporter network continues to grow to meet our ambitions.
Reports to: Community and Events Fundraising Manager
Responsibilities
- Support the Community & Events Fundraising Manager with the delivery of events
- Support the Region 5 volunteers in conjunction with the Community Fundraising Team
- Represent and promote the charity at external events within the Region 5 geography including some evenings and weekends.
- Assist the Individual Giving Manager with the fulfilment of supporter communications including thank you letters and fulfillment of the Sponsor A Puppy Programme.
- Co-ordinate general fundraising enquiries and action accordingly offering exceptional customer service
- Ensure all correspondence is recorded on the Harlequin CRM database and adhere to data regulations.
PERSON SPECIFICATION
SKILLS AND ABILITIES
- Excellent IT skills
- Knowledge of CRM systems ideally Harlequin
- Excellent verbal and written communication skills with an ability to adapt communication styles to deal with different situations
- Sound understanding of social media
- Attention to detail
- Proven organisational skills
- Hold a full, clean UK driving licence
KNOWLEDGE & EXPERIENCE
- Experience of working with volunteers
- Previous experience of working within the charity sector
PERSONAL ATTRIBUTES
- A very positive attitude and a passion for the work of MDD
- Comfortable working in the vicinity of dogs
Values & Behaviours
There are a few key values that we believe are important in the workplace:
- Respect
- Cooperation
- Honesty
- Fairness
Based on the values listed above, we encourage the behaviours below in the charity:
- Respectful communication
- Cooperating with others
- Honesty in all interactions
- Fairness in decision making
Benefits
- Sick Pay
- Health Cover
- 26 days holiday, increasing with service
- 5% Employer Pension Contribution
- Free On-site parking
- Life Insurance
Finally, the successful candidate will also be expected to:
- Provide proof of identity and eligibility to work in the UK.
- Undertake a Disclosure and Barring Service (DBS) check
Senior Policy Advisor
Are you passionate about creating real change for children and families? Join the What Works Centre for Children and Families as a Senior Policy Advisor and lead the charge in shaping impactful policies.
Work for an organisation that strives to be a great place to work, where everyone is high performing and where together you can achieve impact that makes a real difference for vulnerable children and families.Focussing on using and championing high quality evidence, working directly with government and local leaders to provide practical solutions and encourage change, this is an organisation with ambitious aims where people are essential to success.
Position: Senior Policy Advisor (two permanent roles available)
Location: London/Hybrid
Hours: Full Time 35 hours per week (flexible working available)
Salary: £52,000 plus generous benefits
Contract: Permanent
Closing Date: 19th August 2024
The role
You'll develop and deliver national influencing strategies, build crucial relationships with government and key organisations, and ensure our research is relevant and influential.
As a policy expert, you'll provide guidance, produce concise reports and briefings and represent us at high-level events. Your work will be integral in improving early intervention and children's social care services.
If you're ready to make a significant impact and value social justice, this is the role for you.
About you
We’re looking for someone who has knowledge of public policy process at a national and local level with experience of:
- Policy and public affairs, with a track record of delivering strategic policy and public affairs activity
- Developing and managing relationships with senior and sensitive stakeholders
- Line management.
Once you click to apply, you will be redirected to the organisations website where you will find full details in the job pack on the Job description and benefits and Culture code.
The organisation
The organisation strives to be a great place to work, where everyone is high performing and where together it can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high quality evidence, working directly with government and local leaders to provide practical solutions and encourage change.
Benefits include:
- 30 days annual leave, plus one day Birthday Leave
- Dependent Leave of up to five days (of which three are paid) in a 12-month period
- Enhanced parental leave and pay
- Paid compassionate leave
- Paid sick leave
- Hybrid and flexible working
- Life cover
- Employee assistance programme
- 24/7 access to a GP
- Cycle-to-work scheme
- Free eye tests and contributions towards glasses
- Perks through PerkBox
- Pension scheme for new starters: 6% contribution by Foundations and 3% employee contribution.
The organisation values and celebrates diversity and is committed to providing an inclusive environment for all employees. People are at the heart of everything the charity does and it’s vital that the workforce reflects the diversity of the stakeholders and the wider society in the UK. We are actively seeking candidates from diverse backgrounds and communities.
The role offers an excellent salary, learning and development opportunities and a great office location situated in the heart of St James’. The team work in a hybrid and flexible way, as the leadership team recognise the importance of a good work-life balance.
You may have experience in other areas such as Policy, Public Affairs, Policy and Public Affairs, Policy Advisor, Public Affairs Advisor, Policy and Public Affairs Advisor, Policy Officer, Public Affairs Officer, Policy and Public Affairs Officer, Public Policy Adviser, Public Policy Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Do you have experience of working within then NHS or a medical related organisation?
Are you a HR Business partner wanting to work part time?
My client is a higher education provider who looking to recruit an HR Partner into their medical faculty.
This is a part time permanent position working 28 - 31.5 hours over 4 days per week.
They offer a flexible working approach with 2 days per week on campus in South West London with the remainder of the week working remotely.
To be considered for the role you'll need to have significant experience as an HR Business Partner in a large and complex organisation, within a medical / NHS related field
£54,924 - £62,00,000 pro rata
Role
- Provide strategic and operational support to designated departments.
- Support the Head of HR with the development of strategy/plans and objectives that will deliver results reflecting environmental demands and best practice.
- Provide line management, support and coaching to the Assistant HR Partner
- Undertake research in a variety of people related subject matters both internally, externally and in research publications
- Support the Head of HR with the analysis of future demands, trends, metrics and demographics to support structure changes.
- Support the design and implementation of restructures/reorganisations at all levels
- Advising managers on the broad range of people implications of plans and potential change activity.
- Working with departments and in conjunction with the OD&I teams to support training needs through innovative solutions and best practice
- Provide specialist advice, guidance and solutions to managers on a broad spectrum of ER matters including re-structuring, disciplinary, grievance, performance management, sickness absence issues up until the formal stage.
- Supporting the Assistant HR Partner to proactively move ER cases forward within their remit.
- Work closely with mediation practitioners to identify and make recommendations
- Assist in facilitating people related exercises such as the Pay Review, Annual Review Conversations (ARC), Academic Promotions, Clinical Impact Awards, Declaration of Interest
- To work with HR colleagues to review processes to deliver effective and innovative ways of working to ensure that the faculty receives a high level of HR operational support.
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Project Coordinators x 2
Permanent Contracts
Job Ref: V508
Hours/Days per week: 28 hours per week – (Flexible days/hours)
Salary: £25,000 FTE plus attractive employee benefits package
Start date: ASAP
Location: Homebased with regular work across London
Closing date: 9am on 25th July 2024
Interview date and Location: 6th August 2024 at the Levy Centre
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Grandmentors
Grandmentors is an innovative volunteering project where older volunteers (aged 50+) use their lifetime of skills and experience to support and mentor vulnerable young people leaving the care system. These young people often need a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving them the skills and self-belief to lead successful and independent lives.
Volunteers meet with a young person regularly to boost their confidence and work towards goals, which are unique to each young person
Role Purpose
To develop and deliver all aspects of our Grandmentors project across London, ensuring it achieves its aims, objectives, outcomes, and targets. The post holder will work closely with the Virtual College and Leaving Care teams within London Borough Councils and local volunteers to ensure that we improve and empower the lives of care leavers (aged 16-25) through the unique power of inter-generational mentoring.
Key Duties Responsibilities
· To effectively deliver the service to ensure the project meets its agreed targets and millstones.
· role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
· To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
· To work with your line manager to ensure project expenditure is in line with the budget.
· To maintain accurate administration, for all aspects of the project.
· To maintain accurate records on all aspects of the project and submit data onto a secure database.
· To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.
· To implement and maintain appropriate risk assessment management processes.
· To prepare regular reports including quarterly progress updates, impact reports and end of year reports for both internal and external purposes.
· To develop relevant information to promote and raise the profile of Volunteering Matters locally.
· To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
· To comply with the applicable Health and Safety and Safeguarding regulations.
· To contribute to joint working and teamwork across Volunteering Matters.
Skills
· Excellent written and verbal communication skills.
· Excellent organisational skills and the ability to prioritise a demanding and developing workload.
· Evidence of good administrative and IT skills and the ability to maintain project monitoring and administrative records.
· Ability to build and maintain effective working relationships with colleagues, volunteers, young people and partners.
· Ability to assess risk and carry out risk assessments.
· The ability to motivate, enthuse and empower yourself and others.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Lincolnshire Crisis Service as a Recovery Worker.
Lincolnshire Crisis Service have two houses in the county, one in Boston and another in Lincoln, we provide a range of support for people with mental ill health and both work to a recovery model. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards. This role does require you to work varied hours as the service is 24/7 and may include some sleep in shifts, these are paid in addition.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure – you will have every chance to shine.
Candidates with an understanding of mental health issues would be welcomed and full training will be provided. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
We have two permanent roles: one full-time role requiring the post holder to work 37.5 hours per week and one part-time role requiring the post holder to work 22.5 hours a week; both positions with a requirement to work a variety of shifts, day, evening, sleep in cover and weekends. The service is open 365 days a year, 24 hours a day.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Contract: Permanent
Salary: £38,613- £41,852 p.a. (Inc London Weighting)
Hours of work: Full time/35 hours per week
Location: London Office/ Hybrid
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Who we are
CAFOD is a leading international development agency in England & Wales and is a member of the Disasters Emergency Committee (DEC).
CAFOD is part of one of the world’s largest aid networks (Caritas Internationalis) which has a presence in 193 countries and is the official aid agency of the Catholic Church in England and Wales. We work through Catholic and secular organisations to reach people of all faiths and none, and in places that others can’t.
About the role
This is the perfect role for a press officer with great news judgement, who is proactive about hunting out media opportunities, and tenacious about seeing ideas through until coverage appears.
You’ll be comfortable pitching to a range of producers, journalists and editors, will have a sense of what makes a good broadcast spokesperson, and be confident helping colleagues to prepare for media opportunities. International development experience is not essential, but you’ll be able to show a strong interest in our work and be passionate about helping deliver our mission.
We are looking for a creative go-getter with lots of ideas about how to secure media coverage for our work. You should be able to write well and build relationships with a wide range of people around the world. In return, you’ll be given room to flourish and supported to raise the profile of CAFOD, and will also have the chance to work on humanitarian appeals launched by the Disasters Emergency Committee.
Essential criteria for the role will include:
- Experience of securing media and PR coverage
- Experience working with digital teams, to ensure a “digital first” approach to media
- Experience turning complicated issues into newsworthy stories
- Experience coming up with your own ideas to generate media coverage
- Experience creating captivating and inspiring content
- A passion for international development and the values of CAFOD
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Why Choose CAFOD?
At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees.
Hybrid working with at least 40% of your time in the London Office.
As well as the exciting opportunities this role presents, we also offer great benefits, some of which are below.
- 34 days holiday (20 days annual leave, 8 bank holidays and 6 closure days)
- Additional 10 days annual leave purchase scheme
- Enhanced Pension (6% - 17.5% contribution)
- Cycle to work scheme and season ticket loan
- Enhanced Maternity, paternity and adoption pay
- Enhanced Sick pay & income protection
- Life Assurance x 3 annual salary
- Employee Assistance Programme
We offer all our employees learning and development opportunities, we provide training, coaching and mentoring to support your development in various aspects of our work.
CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds.
There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people of all ages and ethnicities in all corners of the world. The result? A friendly and open-minded organisation.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This challenging role will support the delivery of Cruelty Free International’s public affairs strategy.With a focus on promoting the organisation’s political objectives to governments, parliamentarians, and political institutions in the UK and European Union. With an emphasis on the UK, by helping to develop and maintain professional relationships with key decision-makers and their staff, your strong research, communication, and organisational skills will enable you to help the organisation make the most of any advocacy opportunities that may arise, and to keep key 3 stakeholders well informed about Cruelty Free International’s political objectives both internally and externally. Overall, the Public Affairs Officer – UK & EU role will play an essential role in delivering the organisation’s public affairs agenda in the UK and European Union, and in doing so will make a substantial contribution to the cause of ending animal testing.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Ealing.
£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Full time position, 40-hour week.
Primarily weekday working, with occasional weekend work as requested
The post holder will be fully involved in all aspects of the day-to-day management of our Young Peoples Ofsted registered service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Manage the Service Rota
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience of management, leadership
- NVQ Level 3 or equivalent in Health & Social Care or leadership and management
Desirable:
- Team Leader / management experience
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Discipline: Care and Support
Job type: Fixed Term
Salary: £23,559 per annum (pro rota)
Expiry date: 01 Aug 2024 23:59
Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible.
Fixed term contract (6 Months)
At Hft, we are recruiting for a Business Support Officer (Part-time) to join our team. The Business Support Officer will be a lead for our Edenbridge services, and will be based in Edenbridge. The role will consist of administration around finance, employee engagement and office management - see more about the role below. You may occasionally be required to travel to other locations within the regions, as agreed with your manager. Possession of a full EU/UK driving license, with your own transport and prepared to use and insure for work purposes, is **essential **for this role. This is a part-time role for 22.5 hours a week.
Apart from a rewarding career, what\'s in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
What else?
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for key dates over Christmas.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – Part time, annualised and compressed hours. Generous return to work bonus following maternity leave.
About you
- You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint.
- Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.
- You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive in a fast-paced environment, where priorities frequently change and you are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.
We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities!
About the role
As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.
Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.
Responsibilities include
- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Daily operational tasks e.g. answering the phone / responding to emails
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.
If you are interested in working at Hft and you would like to make a difference, please apply today!
Apply Now
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