Service Management Jobs

You have great customer service skills, experience of working with young people (18-25) with mental health issues and a genuine love of the hospitality industry. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Café and Events Supervisor.

Based in Edgbaston, Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for an enthusiastic and attentive individual with proven management or supervisory experience to take responsibility for the training and development of staff across our Evolve Café sites. A great opportunity to play a key role in the growth of the business and the overall running of the sites, we’ll look to you to assist with the preparation, cooking and serving of a variety of food and drink items in line with health and safety while also ensuring we provide excellent customer service.

You’ll be working in a busy environment where the day-to-day management, including operating the cash register, monitoring and ordering stock, staffing rotas and daily paperwork, will all be down to you. Accordingly, you’ll need a polite demeanour, top notch communication skills, proven cash handling experience and a good understanding of costs and trading margins. Hardworking, keen to learn new things and professional and presentable in appearance, you’re also ideally experienced in barista. What’s more, you’re great at multi-tasking and at your best when working as part of an attentive and dedicated team.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

Job description

 Permanent role in Stratford,  London

 Mind in Tower Hamlets, Newham and Redbridge are seeking Recovery workers  to join the team at the Together Cafe: our out-of-hours drop-in service providing a safe and welcoming space for people who are feeling distressed, seeking support and advice for their mental health, there and then. The service is based in Stratford, London. Staff within the service will provide person-centred, practical, and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health distress. This will consist of 1:1 and group support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing.

 About Mind in Tower Hamlets and Newham 

We are a local, registered charity affiliated to National Mind. The organisation supports those with mental health issues in Tower Hamlets, Newham and Redbridge towards recovery and leading a better life.

We believe that everyone has the right to access comprehensive services which enables them to reach their full potential and to work towards their recovery. We value diversity as a strength and our staff teams are from a variety of backgrounds which helps us to deliver services which are culturally aware and responsive to the needs of the diverse communities we serve.

Who we need

The right person will join our team in providing support in a safe, calm, and empathic environment and ability to support individuals who are at a point of mental health crisis and accessing the service.

Why work with us

You will develop your understanding and experience of mental health issues and contribute to the development of our services. The hours allow you to balance your life with your work and you will have a job that makes a difference for people.

See job description for more details and a description of our benefits.

About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the post
The Emma Project, Daria House and Jan’s Place are specialist services providing refuge and support services to women who have been subjected to domestic and/or sexual violence and abuse, including women who have been sexually exploited, including through prostitution and who also use substances problematically. You will support women living in nia’s refuges to move on into accommodation and support them to resettle and build resilient support networks.

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.

CV’s will not be accepted.

Closing date: 10am, 9th August 2024
Interview date: 19th August 2024

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Are you passionate about making a real difference in the lives of refugee and migrant women? Are you proactive, empathetic, and able to work independently? Do you have the drive to develop a transformative project that connects and empowers women through relevant English language learning? If so, we want to hear from you! 

About the Role: We are seeking a Women's Project Coordinator to lead and develop our women’s project. This role requires a sensitive and proactive individual who can create a supportive and engaging learning environment. You will tailor course material and classes to meet the everyday language needs of our participants, fostering solidarity and empowerment within the group. 

Key Responsibilities: 

• Manage and Develop the Women’s Project: Take charge of the project’s growth and success, ensuring it meets the needs of refugee and migrant women. 

• Collaborate with our Partners & Participants: Design and deliver English classes, workshops, and other activities tailored to the participants' specific needs. 

• Support a Women’s Board: Help organise events, excursions, and campaigns that enrich the lives of participating women. 

• Identify Learning Opportunities: Work closely with Salusbury World staff to find additional learning opportunities and activities. 

• Network and Build Relationships: Actively connect with organisations in the statutory, non-statutory, voluntary, and community sectors to enhance the project. 

• Fundraising Contribution: Assist in fundraising activities and bid proposals as needed. 

• Monitor and Report: Measure and report all project outputs and outcomes, promoting achievements both internally and externally. 

What We’re Looking For: 

• An experienced ESOL teacher, ideally to people with limited or no literacy and with little or no formal education 

• Proven experience in running women’s projects and outreach initiatives. 

• Competence in partnership working and collaboration with various stakeholders. 

• Experience addressing complex issues affecting refugee and migrant women. 

• Ability to assess participants' needs and develop tailored projects accordingly. 

• Strong initiative, independence, and sensitivity in working with vulnerable groups. 

Why Join Us? This is more than just a job – it’s an opportunity to be part of a meaningful project that changes lives. You’ll be working in a supportive environment where your creativity and initiative are valued. Join us in making a tangible impact by empowering refugee and migrant women through tailored language learning and community building. 

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of migration and/or a refugee background. 

*This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

We're looking for a Clinical Lead Behaviour Analyst to join our Complex Specialist Directorate in London, Kent & Hertfordshire.

£70,000.00 - £75,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

In this role you will be a key member of the Complex Specialist Directorate operating across Look Ahead's geography in Learning Disability and Autism services. The Clinical Lead will be a qualified Behaviour Analyst, responsible for conducting assessments, deciding most appropriate PBS interventions and supporting service teams to deliver effective strategies and develop practice. The postholder will be expected to obtain information from all relevant stakeholders to inform decision making. This role will operate off-line reporting into the Director of Specialist and Complex Care and working alongside the Director for Business Development and wider team.

This is 6-month fixed-term contract, with the potential for extension.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

To be successful the postholder will demonstrate capacity to implement sustainable, person-centred PBS interventions working collaboratively with Look Ahead PBS Coaches, Service Managers and wider stakeholders.

This role will be varied and responsive to the needs of the customers that Look Ahead supports across our Learning Disability and Autism services and will likely include:

• Conducting initial needs assessments from referrals
• Developing individual PBS plans and support proposals sensitive to customers cognitive, social, emotional and sensory needs
• Facilitating support planning for individuals in receipt of Tier 2 or 3 of our PBS Framework
• Performing Functional Assessments for PBS planning
• Conducting training sessions for individuals and teams
• Providing coaching and guidance to service teams to develop practice
• Observe practice, collate and record data, provide feedback
• Designing and implement training programs:
  In-house RBT training and supervision with a view to developing capability of those selected for RBT to deliver regional specific assessments.
  Autism, learning disability and communication
• Provide clinical supervision to PBS Coaches and support their development to apply PBS strategies and interventions
• Attend management meetings and write reports

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Ability to recognise and respect the importance of equity, diversity and inclusion in the workplace and to promote its practice
• Ability to cope with challenges in a fast paced environment
• Excellent analytical and problem-solving skills
• Ability to work as part of a wider senior management team striving to meet corporate and directorate objectives
• Relevant experience of working with high acuity, complex needs
• Experience of working with Multi-Disciplinary Teams and achieving positive outcomes for customer
• Tenacious and confident in delivering improvement with others
• Excellent, listening, verbal and written communication skills
• Committed to Safeguarding and the provision of providing first class care
• High levels of personal motivation with the ability to motivate others
• Experience of training and coaching colleagues to improve practice
• Proven track record of engaging with range of colleagues to gather relevant information to inform decision making
• Able to follow instructions and comply with company policy

What you'll bring:

• Board Certified Behaviour Analyst (BCBA)
• Person centred ethics
• Level headedness
• Strong interpersonal, collaboration and problem solving abilities

For a full job description, please visit our website.

This vacancy has arisen as the result of the retirement of our current Fundraising & Marketing Director in Spring 2025. We are looking for a dynamic and experienced leader to take over this pivotal role within the charity.

Based across our two sites in North Weald and Earls Colne (Colchester), you will oversee the strategic management of our charity's fundraising, marketing, and communications. You will lead in the creation, development, and implementation of a range of revenue-focused strategies, and have overall accountability for a large team that generates the funds needed to keep the service operational. As a key member of our Executive Team, you'll collaborate closely with our CEO and other members to drive the delivery of our short, medium, and long-term goals.

Role responsibilities

• Lead the development and implementation of robust and diverse income generation and marketing strategies that meet both the current, and future, operational needs of the charity with a focus on lottery growth.
• Advise and support the CEO and Board on all fundraising and marketing matters.
• Develop and deliver income diversification plans.
• Lead the team in a positive and inspirational way to maximise all opportunities across our region.
• Develop and build working relationships with key stakeholders and other air ambulance charities.

What we’re looking for

You will have extensive fundraising experience in a compatible context, specifically across key areas of income generation. You must be target driven to achieve income objectives set. You will have appropriate qualifications or be qualified through experience in fundraising and marketing and/or communications.

We're seeking an applicant with excellent interpersonal and stakeholder management skills, high emotional intelligence, and the ability to build effective relationships at all levels. The ideal candidate will have experience working at a senior executive level, demonstrating sound judgement, political and commercial acumen, and exceptional planning and prioritisation skills. You must be resilient, target-focused, and capable of managing multiple tasks under tight deadlines while delivering exceptional standards.

Location: Wilson Carlile Centre, Sheffield (Hybrid)

Salary: £35,403 per annum based on 37.5 hours a week

Hours: 30 – 37.5 hours a week. [0.8 or full-time appointment]

Contract: Full Time, Open Ended 

Occupational Requirement: None. However, due to the nature of this post we do require the successful candidate to be in sympathy with, and have respect for and behave in a way that reflects, Church Army vision, values and ethos.

DBS: A DBS check is not required for this post. However, all staff are expected to read and comply with Church Army’s Safer Ministry Policy.

Church Army & The Role 

For over 140 years Church Army has equipped and empowered people to share the good news of the gospel in accessible ways across the UK & Ireland. 

 We go to places where hope is hard to find; journeying with people, giving them the opportunity to meet and connect with the God who restores and brings life in all its fullness. And this is what compels us: our vision for everyone to encounter God’s love and be empowered to transform their communities. 

We are an army of hope with good news to share. Igniting faith in Jesus; restoring life: physically, emotionally, spiritually. 

 In the role of Agile Lead, you will be the champion for all things agile in our communications team – promoting effectiveness, efficiency and excellence across all communication channels.   

You will be adapting strategies based on user needs, market conditions, and our strategic priorities to drive our communications to the next level.
 

Main Responsibilities 

• Implementing agile practices to ensure efficient team workflow, prioritises tasks, and leads team members in agile methodologies.
• Strategically planning and adapting communication strategies to evolving needs and goals, driving innovation for enhanced effectiveness of communications.
• Monitoring, evaluating, and assessing project outcomes using data and feedback to improve operations, while establishing metrics for tracking team performance and project success.
• Fostering a culture of experimentation and adaptation using change management and leadership skills.

Knowledge, Skills & Experience 

The successful candidate will have: 

• Knowledge and understanding of agile methodologies, proven experience of strategic planning and adapting communication strategies. 
• Experience of working collaboratively with diverse teams and stakeholders. 
• Excellent leadership and team management skills 
• Strong strategic thinking and problem-solving abilities alongside proficiency in being able to prioritise tasks and manage resources. 
• Ability to foster a collaborative and flexible working environment. 
• Innovative and proactive mindset 
• Commitment to continuous improvement and learning. 

Benefits 

Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below. 

WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support. 

LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals. 

Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments. 

Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers. 

Annual Leave: 25 days per year, plus bank holidays. 

For more information on this role please refer to the job pack attached.

Closing Date: 12/08/24

Interviews: w/c 26/08/24

We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales, Scotland, and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job summary

We’re looking for an enthusiastic Corporate Partnerships Officer to join our small but mighty Partnerships and Philanthropy fundraising team. The team is made up of seven fundraisers focusing on securing high-value gifts with big impact, both from companies and from trusts and foundations.

Our perfect candidate will ideally have previous experience in fundraising and relationship management and will be confident in growing and managing a fundraising portfolio. We’re looking for a great relationship builder, someone who is self-motivated and creative with excellent research, writing, presentational and organisational skills.

Right now, public awareness of bowel cancer is growing rapidly, making it an exciting time to join us. If you’re interested in playing a part in helping us reach even more people, and motivated to improve the lives of bowel cancer patients, we want to hear from you.

In this role, you’ll work closely with our Senior Strategic Partnerships Manager and Senior Corporate Partnership Officers, to manage our portfolio of corporate partnerships, maximising income and benefits through the delivery of excellent partnership stewardship and a great supporter experience. You'll have your own portfolio of partnerships as well as new business pipeline, including Charity of the Year collaborations, event management and support, partnerships with pharmaceutical companies and sponsorship and Cause Related Marketing (CRM) opportunities.

You'll be joining us at the start of our ambitious and exciting journey, to win more of and grow our strategic, high-value partnerships. You’ll be instrumental in helping our team to reach our ambitious fundraising targets and ultimately improving the lives of everyone affected by bowel cancer.

Closing date: Thursday 1 August 2024, 9am 
Interviews: Wednesday 7 and Thursday 8 August 2024

Safeguarding

Safeguarding is everyone's responsibility and we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment. 

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.

Junior UX Designer

We’re looking for a talented and innovative UX Designer to join our team. You will assist in creating user-centred designs by understanding business requirements, user needs and technical constraints.

This is a remote working role.

Position: CE319 Junior UX Designer

Location: Homebased, UK, Nationwide, however, occasional travel will be required as part of this role

Hours: Full-time, 35 hours per week (flexible working available)

Salary: £29,260 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed-term contract for 23 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 12 August 2024 

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the UX Manager, the Junior UX Designer role will help develop user-centred products and services across our website and other digital platforms, with a strong focus on accessibility, usability and engagement to support those impacted by stroke.

Key responsibilities will include:

· Design and prototyping – create wireframes, user flows, site maps etc. across multiple devices.

· User research – conduct and analyse user research including surveys, usability testing and A/B testing.

· Collaboration – work collaboratively with developers, designers and stakeholders.

· Accessibility standards – ensure all designs are accessible for our users and inclusive.

· Help to conduct and evaluate research studies to inform the design process and ensure that our products and services meet the needs of our users.

· Convert research findings into actionable insights and present research findings to a wide range of stakeholders at all levels of the organisation.

· Collaborate closely with product teams to ensure that design solutions are aligned with the organisation's goals and are feasible to implement.

About You

You will need to be:

· Enthusiastic, hard-working and passionate about creating user focused experiences.

· Understanding of web and mobile technologies, and ability to create designs that are responsive and accessible.

· Proactive in staying up to date with new UX trends and best practice.

· Proficient in tools such as Figma, Adobe XD, Hotjar, Google Analytics or similar.

· Experienced in applying user-centred design methodologies in past projects.

· Skilled with attention to detail.

Occasional travel will be required as part of this role, including team meetings, team away days or other work-related meetings.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than one page demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as UX, UX Designer, Junior UX Designer, Assistant UX Designer, UX Design.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Future Frontiers

At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.

In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London. 

Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people. You can find out more about our pupil journey and impact so far in the Annual Impact Reports on our website.

The role

We are seeking a dynamic Director of Income Generation to join our senior leadership team. This new and pivotal role will be responsible for developing and implementing robust income generation strategies to diversify and grow our funding and trading streams. 

The ideal candidate will have a proven track record in fundraising or sales, building strategic partnerships, and driving innovation in income generation. As a key player in our organisation, you will lead a dedicated team and work collaboratively to ensure the sustainability and expansion of our vital programmes.

Key responsibilities

Income Generation Strategy:

• Develop and execute a comprehensive income generation strategy that aligns with the charity’s mission and goals;

• Identify and explore new income streams, including fundraising, partnerships, and product development.

Fundraising:

• Oversee all fundraising activities, including trusts and foundations and individual giving;

• Cultivate and maintain relationships with major donors, funders, and sponsors;

• Develop compelling fundraising campaigns, events and initiatives to attract new supporters;

• Oversee bids and pitches;

• Act as an ambassador for the charity, championing its interests locally and nationally with stakeholders and potential supporters.

Business Development and Partnerships:

• Identify, establish, and nurture strategic partnerships with businesses, foundations, and other organisations;

• Develop new business and partnership engagement communications - a suite of tools and collateral;

• Negotiate partnership agreements and manage ongoing relationships to maximise mutual benefits;

• Leverage partnerships to enhance the charity’s visibility, credibility, and reach;

• Ensure high levels of engagement and satisfaction among business partners and volunteer coaches.

Product Development:

• Innovate and develop new products and services that align with the charity’s mission and generate income;

• Collaborate with the programme delivery team and the CEO to identify and drive opportunities for product development and diversification, and to scale the organisation;

• Oversee the implementation and marketing of new products.

Marketing and Communications:

• Work closely with the CEO to develop marketing and communications strategies and plans that align with the charity’s goals and objectives;

• Enhance the charity’s reputation through effective brand management, ensuring consistent branding and messaging across all channels;

• Oversee the creation of compelling campaigns and content, and the charity’s digital presence including website, SEO and social media.

Leadership and Team Management:

• Lead, inspire, and develop a high-performing income generation team including four direct reports (Senior Fundraising Manager, Head of New Business Partnerships, Head of Partnership Experience, Head of School Partnerships);

• Foster a culture of innovation, collaboration, and excellence within the team;

• Set clear objectives, provide regular feedback, and support professional development;

• Collaborate with the wider Leadership Team on Future Frontiers’ strategy and plan for growth;

• Play a key role in the development and delivery of charity-wide culture initiatives and the EDI strategy.

Financial Management:

• Prepare and manage the income generation budget, ensuring effective allocation of resources;

• Monitor and report on income generation performance, providing regular updates to the CEO and Board of Trustees;

• Oversee production of annual report and fundraising matters for the annual accounts and audit;

• Ensure compliance with relevant regulations and best practices in fundraising management.

Innovation and Continuous Improvement:

• Stay abreast of trends, opportunities, and challenges in the fundraising, education and social mobility sectors;

• Encourage and implement innovative approaches to income generation;

• Continuously evaluate and improve income generation strategies and processes, including maximising effectiveness of the CRM system (SalesForce).

About you

Experience:

• Proven experience in developing and delivering successful income generation strategies (Essential);

• Demonstrated success in growing income through diverse streams, including one or more of fundraising, partnerships, philanthropy and product development (Essential);

• A passion for social mobility and a commitment to the charity’s mission (Essential);

• Experience in the social mobility, education, or youth sectors (Desirable);

• Knowledge of relevant fundraising regulations and best practices (Desirable).

Skills and competencies

• Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.

• Commercially minded;

• Strong leadership and team management skills, with the ability to inspire and motivate others;

• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with a wide range of stakeholders;

• Strategic thinker with strong analytical and problem-solving skills;

• Negotiating and influencing through persuasion and consensus building;

• People-orientated and compassionate;

• Ability to remain calm under pressure and resilient when times get tough;

• Listens and consults effectively;

• Commitment to our six values - outline on page 23 of our 2021-26 strategy: Building Lasting Impact

What we can offer you

• Annual leave of 27 days plus bank holidays, increasing with service

• Flexible working with regular working from home as standard, 4pm finish on Fridays

• Annual personal training and development budget of £300

• Employee Assistance Programme, including counselling

• Team building offsites and regular team socials throughout the year 

• Additional parental leave pay and additional childcare leave for child’s first 2 years

Equal opportunities, diversity and inclusion 

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and young people as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. 

We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email and we will arrange a call. We’d love to hear from you.

We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.

• Deadline: Sunday 11th August 6pm

• Initial online interviews will be held in the afternoon of Wednesday 28th or Thursday 29th August 2024

• Final, in-person interviews are expected to be held on Tuesday 10th September 2024 at our office in London Bridge

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Volunteer Coordinator & Studio Assistant
Salary £24,552 Per annum (Pro Rata £19,642)
Location: Oxford, OX1 1BP
Contract: One-year fixed term
Hours: Part time, 4 days per week

The role of the Volunteer Coordinator and Studio Assistant is to provide support for volunteering activity across the organisation and visitor engagement within the new Studio space and Ground Floor Gallery. Based on a community consultation, we recognised a huge need for more space for participation work with local communities.

The Volunteer Coordinator and Studio Assistant will encourage reflective conversations with visitors in a lively, social atmosphere. These interactions play a significant role in building lasting relationships with visitors. Giving guidance and support to volunteers welcoming visitors on the Ground floor, you will create a safe and friendly welcome for everyone visiting the gallery. Ensuring volunteers themselves have a great experience, feel valued and contributions are celebrated.

Essential Skills

• Proven experience of working with volunteers and knowledge of good practice and legislation in working with volunteers.
• Excellent communication skills demonstrating emotional literacy and an ability to support the varied requirements of visitors and volunteers.
• Experience of working with the public and of providing excellent customer service, preferably gained in an arts, heritage or museum environment.
• An understanding of the principles of Equality, Diversity and Inclusion.
• Strong organisational skills
• A flexible, self-motivated, creative and enthusiastic approach with an ability to work independently
• A resourceful and responsive visitor-centred approach.
• Excellent communication and interpersonal skills.
• Experience of assisting or supporting workshops in art galleries and museums.
• Demonstrable experience of working with diverse materials and media.
• Demonstrable skills in using a range of software, including email, spreadsheets and databases.

Desirable Skills

• Experience of managing a team
• Training in First Aid
• Experience using Adobe Suite applications
• Experience of monitoring and evaluation
• Knowledge of safeguarding principles

Benefits

- 25 days annual leave plus eight public bank holidays.

- Employees are entitled to up to a 25% discount in Modern Art Oxford Shop and Café.

- Employee Assistance Programme 

- Cycle and Home & Tech schemes available via BHN extras.

- An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.

About Modern Art Oxford

Modern Art Oxford welcomes more than 100,000 visitors each year with 10,000 attendances in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all of its visual forms. Over the last 50 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Applications must be received by 12 noon Monday 19 August 2024.
Initial interviews planned for 3 September 2024.
Ideal start date 23 September 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Modern Art Oxford is a registered charity and relies on core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors, and friends.

No agencies please.

Fundraising Coordinator

Job Description

Job Title: Fundraising Coordinator

Salary: £25,000 - £27,000

Benefits include:

● Generous annual leave

● Paid sick leave

● Enhanced family-friendly leave

● Compassionate and emergency leave

● Pension scheme

● Life insurance policy

● Employment Assistance Programme

● Access to vouchers and discounts

● Monthly wellbeing allowance

● Access to extensive training opportunities

● Reasonable flexible and hybrid working

Reports to: Fundraising Manager

Location: Oxford

Reasonable flexible working will be supported and some working from home is possible. Travel throughout Oxfordshire will be required.

Hours of work: 37.5 hours per week

Occasionally evening and weekend work may be required for which time off in lieu will be given. 

Please read our accompanying recruitment pack for more information about working at Oxfordshire Youth, including our approach to diversity and inclusion through recruitment

Closing date for applications: 31st July 2024

Interviews to be held: 13th August 2024

To apply, please send a copy of your CV accompanied by a covering letter to our recruitment team, alternatively, visit our website for more information.

Job context and purpose

We are looking for a compassionate and creative human to become an essential part of our Fundraising team, supporting us in achieving our fundraising strategy and financial targets. They will be passionate about building trusting and meaningful relationships which generate and grow income and committed to telling the story of how youth work changes lives.

Our work is intentional and impactful, and you will need to be confident working and communicating with a lot of people and a lot of different kinds of people. Being self-aware and emotionally attuned will help with this.

Fundraising is human oriented and often reactive. We enjoy a high degree of flexibility and variety in our work.  You will have projects of your own to manage autonomously, and regular space to voice what work you would most like to be involved with. Therefore, we are looking for someone with great time management and problem solving skills.

As a team we are excited about our work. Sometimes we have crunch periods, and we need someone who is willing to roll up their sleeves and be proactive and accountable, however we do not typically work over our contracted hours. We deeply value work life balance and support all members of the team to feel fulfilled in their role and ensure that their life outside of work is equally a priority. Time off in lieu will be arranged for any evening or weekend work and we expect and plan for all members of the team to fully utilise and enjoy their annual leave.

Excellent work in this role looks like work that is aligned with our strategic objectives, well prioritised, communicated to the necessary people, and includes time to learn and train. We will value and celebrate your creativity, the care and pride that you take in your work, and how you remain balanced in the workplace.

The Fundraising and Communications Team, which includes marketing, communications, and content generation functions, works across the entire organisation and is led by our Director of Fundraising and Communications and Deputy CEO who has two decades of experience in the voluntary sector and is an energising and kind figure. Our team is committed to role-modelling to ourselves, each other, and young people the very best versions of ourselves and the very best work that we can deliver, which creates positive outcomes for young people.

This is a great opportunity to work across a wide range of fundraising projects within a group that values the contributions, ideas, and wellbeing of each member of our team.

Responsibilities & objectives

● To develop into an essential point of contact for Oxfordshire Youth’s fundraising function and Fundraising and Communications team

○ Building relationships with a wide variety of internal and external stakeholders

○ A strong story teller able to communicate passionately and persuasively in writing, verbally, via reports, and presentations

○ Collaborate with marketing, communications, youth led content, Youth Development and YPSA programme leads

○ Exercise good judgement

○ Be comfortable talking about money and handling sensitive information and situations with discretion

● To increase the efficiency and accuracy of Oxfordshire Youth’s donor stewardship capabilities

○ Collaborating on improvements to administrative systems, operations, processes, and policies

○ Taking ownership of ensuring that pledges, donations, payments, gift aid, thanking messages, impact statements, and other touchpoints are actioned and recorded in a detail oriented, thorough, reliable, and timely fashion

● Successfully manage a mixed fundraising portfolio, with training and support given as required

○ Oversee pipeline of smaller trust and grant applications valued at up to £15,000 each

○ Community fundraising

○ Individual giving

○ In-kind donations

○ Support the Fundraising Manager in implementing Oxfordshire Youth’s corporate fundraising strategy

○ Feed in to target setting and opportunity and risk assessments

○ In time, meet and exceed your individual fundraising targets

● Support the delivery of donor-centred events in conjunction with the Fundraising Manager and our Events team, for example:

○ Private dinners

○ Challenge events like the Oxford Half Marathon

○ Connecting young people with positive activities made possible by our kind partners and donors such as trips to Blenheim Palace and the Cotswold Wildlife Park

Our Culture

Everyone at Oxfordshire Youth agrees to:

● Attend meetings reliably and participate fully, including being an active listener

● Ensure that all work is carried out in accordance with Oxfordshire Youth’s guidelines, policies, and procedures

● Undergo training that will enable personal and professional development

● Undertake any other relevant duty related to the further development, promotion, and sustainability of the organisation as set forth by your Line Manager and/or Senior Leadership Team

● Represent Oxfordshire Youth in a professional and appropriate manner at all times including considering punctuality, personal appearance and boundaries, and equity, diversity, and inclusion of all opportunities.

Safeguarding

● Understanding that safeguarding children, young people, and adults is everyone’s responsibility. You will have access to training and supervision appropriate to the Fundraising Coordinator role (including undertaking a DBS check).

● To ensure concerns from young people are responded to appropriately in line with Oxfordshire Youth’s policies and procedures

This job description is subject to amendment following discussion with the post holder.

Specific tasks and duties will be shared at the interview and during the induction process

What we are looking for

We will ensure that you have opportunities for learning and development in the form of mentorship by the Fundraising Manager combined with training in a wide range of areas relevant to your role. This will enable us to create a shared vision and a clear plan for your trajectory within Oxfordshire Youth.

● Good computer and administrative skills and working knowledge of Word and Excel

● Working knowledge of cloud based systems like Google Drive and Microsoft Teams

● Previous experience of working with CRMs / databases - we use Beacon

● Good at relationship building and enjoys making and strengthening connections

● Comfortable with change, flexible and able to display good judgement about when and how to adapt

● Consistently able to be kind, steady, and reliable, making space for innovation and fun

Other desirable skills

● Previous experience working in an office team

● Experience of minute taking

● Working knowledge of PowerPoint

● Working knowledge of Monday boards or similar project management tool

● Experience using MailChimp or other email marketing tool

● Experience using Canva or other design tools

● Working knowledge of GDPR

● Networking experience in a professional context

● Professional event experience

● Driving licence and access to own vehicle would be helpful

Join us and make an impact!

Youth work is life changing and we are an essential part of high quality youth work and youth work practices; we are generating better outcomes for young people and better access to support services by our strategic and cross-sector partnerships; and we are creating a future in which more and more young people in our community are empowered, respected, and valued.

Job title: CYP Schools Senior Coordinator

Hours: 35 hours (Full-Time)

Contract: Fixed-term until 31 August 2025, with the high likelihood of an additional year of funding

Salary: £28,879

Responsible to: CYP Schools Lead

Location: Contractual base is Chorley. Delivery will take place in schools across Lancashire.

We’re looking for bold and caring people to join our Children and Young People’s team. We want people who have experience of engaging and working with children and young people in schools, ideally in Lancashire.

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously. You will be open, hardworking, creative and able to quickly build rapport with young people and school staff.

You will have experience working with schools and colleges and understand the barriers some young people face to achieving good mental health and wellbeing. For the Lead and Senior Coordinator roles we are looking for someone with people and project management skills who are adept at building fruitful relationships. 

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want people who believe in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.  

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024) 

Please note: This post is subject to an enhanced DBS check. 

Deadline for applications: 9am on 5 August 2024  

Interviews will be held on Wednesday 14 August 2024

IPEM is looking for an enthusiastic, proactive individual to support colleagues and volunteers at our office on Tadcaster Road, York. The main focus of the job is to ensure that our office is a pleasant place to work for everyone and that our volunteers have the necessary administrative support to carry out their duties. The role works very closely with the Operations and Governance Manager who is accountable for the office and employee well-being. 

Based in York, the Institute of Physics and Engineering in Medicine (IPEM) is an Educational Charity which acts as a Professional Body and Learned Society for a growing membership of more than 4,700 scientists, engineers and technologists working in hospitals, universities, and healthcare industries.

Having experience in an office-based role is essential, alongside a supportive and enthusiastic attitude towards work. The role is varied and interesting, with some regular routine tasks and some unusual requests that will require problem solving skills. You will support IPEM’s day-to-day operations, ensuring smooth and efficient business processes. This role involves administrative tasks, coordination, and communication to help optimise the operational workflow. You will need to be organised, detail-oriented, and able to manage multiple tasks with a high level of accuracy.

The role will primarily be based in our offices in York, but some travel within the UK may be required from time to time. IPEM promotes flexible working for staff. We ask all new staff to be office based for the first 6 months to facilitate training and relationship building with a range of colleagues in the office. A formal flexible working request will be considered earlier.

Closing date for applications is 12pm Friday 9th August

Interviews are expected to be held in person at Fairmount House within 3 weeks of the closing date.