Service Management Jobs

Home-Start is committed to promoting the welfare of families with young children to enable them to have the best start in life. We are recruiting a Family Support Coordinator to help us provide targeted, specialised support to families in Barnet, who could be struggling with any of a range of issues. This includes those with children under the age of 5, expecting parents who may be experiencing poor mental health or families with complex circumstances with children up to the age of 19.

Our Coordinators are integral members of the Home-Start team, as well as wider teams of professionals from universal and specialist services to provide a coordinated response to families’ needs. They assess need and carefully match volunteers with families. This may include instigating Early Help assessments and attending case planning meetings. 

Coordinators work with their own volunteer team, ensuring they are supported and fully trained to achieve the best outcomes for families and, in particular, the children. Coordinators work with families in their own home. They are skilled in recognising and responding to safeguarding concerns, be apt in completing strengths-based assessments and conversations. They also have a deep understanding of the issues families can face and the link with childhood development and difficulties they may experience later in life.

The post holder will build on our existing work and our relationships in Barnet, to deliver a volunteer-led home-visiting service and related activities to local families. This will require a good working knowledge of the borough, community partners and agencies. You will ideally be co-located in one of the community centres or community venues but will be required to travel around the borough regularly. Coordinators will allso participate in weekly family groups in each borough, based in the children's centres and family hubs.

We are recruiting a Coordinator for Barnet to cover a period of secondment until 31st March 2025. However, there may be an opportunity for this to be extended further subject to funding. The work is largely field-based, but will require regular days in the office which is in Finchley, Barnet.

We will consider applications for full-time, part-time and flexible working.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Coventry on a fixed term contract. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Coventry. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; Midnight on 18 August 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

Hours: Part-time 21.75 hours per week worked over three days, between the hours of 8am–6pm

Contract length: 12 months (with the possibility of extension depending on funding)

Salary: £16,731 (includes London weighting)

Location: To cover the London area, ideally based in West London or within commuting distance

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the London area.

Deadline for applications: 11th August 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: late August

Rare Opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not Your Average Job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.

What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Annual travel card (zones 1-6)

· Be part of a skilled, friendly team with an engaged Board of Trustees

Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

Specifically Seeking Candidates With:

- Living in the London area, ideally based in West London or within commuting distance

- Frontline care experience (desirable but not essential)

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Westminster Almshouses Foundation

42 Rochester Row, Westminster, London SW1P 1BU

Clerk

Salary Pro rata 3 days per week of £70,000 + benefits

Founded in 1665 the Westminster Almshouses Foundation provides sheltered housing for those over sixty with limited means. It comprises of 41 one bed units all on one site. In addition, the charity provides grants to relieve hardship to individuals, and to local organisations supporting those who are vulnerable or in need.

The successful candidate will have:

• · Comparable experience and understanding of the problems/needs of the elderly, health and social services,
• · A working knowledge of welfare and other benefits
• · A working knowledge of safeguarding vulnerable adults
• · Knowledge and understanding of Grants Management
• · Evidence of previous relevant experience in a similar role preferably in a charity or related organisation
• · Demonstrable financial literacy
• · Evidence of effective team management
• · Excellent written and oral communication skills and a good eye for detail
• · Degree level equivalent or relevant professional qualification(s)

We are seeking to appoint to this position a person who:

• · Is a natural leader
• · Has the ability to build effective relationships at all levels
• · Can demonstrate empathy towards the elderly.
• · Has a positive “can do” attitude.
• · Is non-judgmental and supportive.
• · Understands confidentiality.
• · Is practical.

We look forward to your application. 

Please download further details of the position from our website at Marylebone Executive Search

Apply online with a CV and personal statement addressing the person specification.

Closing date for applications: 12 August 2024

Long List interviews: 14 – 22 August – 2024

Final Panel Interviews & Candidate visits:   12 September 2024

This challenging role will support the delivery of Cruelty Free International’s public affairs strategy.With a focus on promoting the organisation’s political objectives to governments, parliamentarians, and political institutions in the UK and European Union. With an emphasis on the UK, by helping to develop and maintain professional relationships with key decision-makers and their staff, your strong research, communication, and organisational skills will enable you to help the organisation make the most of any advocacy opportunities that may arise, and to keep key 3 stakeholders well informed about Cruelty Free International’s political objectives both internally and externally. Overall, the Public Affairs Officer – UK & EU role will play an essential role in delivering the organisation’s public affairs agenda in the UK and European Union, and in doing so will make a substantial contribution to the cause of ending animal testing.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in South Gloucestershire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering South Gloucestershire. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata for part time employees
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 9am on Monday 29th July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy Qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training.  VoiceAbility will fund this training.

Greater Manchester Rape Crisis  are looking for a qualified Independent Sexual Violence Advisor to join our friendly and committed team.

Your role will be to support women practically and emotionally as they go through the criminal justice system.

If you have a trauma informed and feminist ethos and want to contribute to changing & improving the lives of survivors of sexual violence then please refer to the application pack.

Main Duties

Undertake risk assessment and support needs analysis with client

Develop individual action plans to address risks/support needs of clients

Help clients to access services to which they are entitled e.g. through setting up referrals to sexual health follow up service, making referrals to mental health services and other appropriate services
Provide face to face and telephone support (non- therapeutic) to clients where appropriate.
Explain criminal, and if relevant, civil remedies and housing options to clients
Provide information and support in relation to Criminal Injuries Compensation
Where relevant (e.g. DV cases) keep other agencies informed about important changes in client’s situation
Consider child protection issues when engaging with clients assaulted in a domestic setting and follow child protection policies.

· Essential Requirements

• Independent Sexual Violence Advisor qualification and direct experience of working in sexual violence support services.

PLEASE NOTE

this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

The Supporter Relations Team plays a pivotal role in building relationships with our supporters and assisting our fundraising team to raise vital funds that will support our mission to beat blood cancer within a generation. The main purpose of this role is to deliver excellent customer service to our supporters from the beginning of their journey with Blood Cancer UK. Our processes need to be as efficient and effective as possible to get the best from our supporters. 

This is an excellent opportunity for someone with great communication, organisation and interpersonal skills. The post holder will take responsibility to help build lasting relationships with our supporters through written and verbal communication and ensure efficient administration of donations and maintaining accurate data on our CRM system. 

The Third Age Trust is seeking to appoint a Learning Officer to support learning across the u3a movement. The post will be focused on growing the national & online learning provisions, in a way that serves and supports local u3a activity.  

This is an exciting time for the u3a movement, with many members open to new ways of learning. The Learning Officer will support the development of our online learning provision, enabling the sharing of resources and networking between members. They will also facilitate national learning events and projects. Prospective candidates will be confident in their ability to use digital software and be able to support members to access new technologies. The person will be a key link between stakeholders within the movement including volunteers and external partners. Working with the Learning Manager and Member Services Team to deliver the learning programme and achieve u3a objectives. 

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.   

Last year alone, nearly 25,000 professionals working on the frontline received our training. Over 79,000 adults at risk of serious harm or murder and more than 99,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last seven years, almost 5,000 perpetrators have been challenged and supported to change by interventions we created with partners, making nearly 15,000 adult and child victims of their abuse safer.

Together we can end domestic abuse. Forever. For everyone.

Role Summary:

• The Communications and Marketing Officer post is in the Communications and Marketing team, within SafeLives’ External Relations Directorate. 
• The Communications and Marketing Officer supports the delivery of our key messages to advance our mission of transforming the response to domestic abuse.
• The Communications and Marketing Officer will work closely with the Communications and Marketing Manager to enhance SafeLives’ profile and reputation as a trusted expert in data, voice and practice.
• This role is instrumental in marketing our training courses, products, research, and services to professional audiences.
• The Communications and Marketing Officer develops and produces high-quality, engaging content for our website, social media platforms, newsletters, and other communication channels.
• The role involves coordinating with internal teams to ensure consistent messaging and branding across all SafeLives’ communications. And tracking and analysing the effectiveness of external communication campaigns.

Hours: 37.5 hours per week.

Location: London office/Bristol Office/Remote.

Benefits

• 34 days' holiday including public holidays'
• Flexible working eg compressed hours
• Cycle to work scheme
• Eye Care Vouchers
• Pension scheme with 4% employer contribution
• Childcare Vouchers
• Employee Assistance Programme
• Clinical Supervision
• Holiday Purchase Scheme to buy up to an additional 5 days
• Enhanced Family leave Policies
• Enhanced Sick pay
• Professional Development Fund
• Individual learning budget
• Restorative Practice Training
• Time Off In Lieu

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on Thursday 15th August 2024.

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

General Administrative Assistant

The successful candidate will work within the admin team closely supporting the training managers and coordinators to deliver high quality training. This will include general admin and reception tasks. Providing office cover including the monitoring of shared email accounts, electronic filing, and data collection as well as working closely with the training managers and  coordinators to deliver high quality training. Focusing on our customers and promoting the growth of the training programme.

Key Responsibilities: 

To support the delivery of the annual training programme of the BPF

• Assist in the receiving and responding to general enquiries, signposting to relevant TM & TC or to other BPF staff as appropriate.
• Assist in the formatting and distribution of annual programmes, handbooks and all training related documents as directed.
• Assist in the setting up of zoom and teams’ meetings.
• Work with the librarians and the admin team on gathering reading lists in a timely and productive manner.
• Collating feedback from trainees and seminar leaders for distribution as directed
• Assist in maintaining trainee records.
• Processing purchase orders and supporting claimants with queries.

Support the application process for the training programmes

• Answer queries and directing customers to information, events and advisors.
• Assist in processing training applications and enquiries. Gathering and collating information, e.g. chasing references, DBS checks, etc.
• Arranging interviews and appointments 

General support to the team and the wider organisation

• Checking shared email accounts such as the enquires and room bookings addresses.
• Making room bookings as requested.
• Printing of daily schedules and weekly room bookings
• Ordering supplies
• supporting trainers in setting up screens and IT equipment.
• General office cover
• Working collaboratively with the whole bpf staff to ensure the smooth running of all bpf training and membership activities.
• Being part of the office duty system.
• Adhere to bpf policies and procedures.

Person specification

Qualifications

• Good level of general education.

Experience

• Some experience in an administration role, preferably in a client/customer-facing training or education environment.
• Knowledge of higher education or professional healthcare training, in relation to psychotherapy or counselling an advantage.
• Experience of working with a purchase order system desirable but not essential.

 Knowledge, skills and abilities

• Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes.
• Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting.
• Excellent organisational and time management skills.
• Able to work independently and be proactive as well as able to exercise judgement about when to draw on colleagues’ expertise and ask for assistance.
• Methodical with good attention to detail.
• Able to use initiative and continue to think under pressure when faced with sensitive interactions.
• Ability and commitment to maintain strict confidentiality.

A DBS check will be undertaken by the bpf.

 Benefits of working with us

• Competitive salary
• Pension
• Substantial annual leave entitlement, plus bank holiday 
• Flexible working arrangements   
• Access to travel loan facility
• Friendly colleagues and pleasant office environment, close to the Tube

The bpf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

The bpf is also committed to compliance with all fair employment practices regarding immigration status.

How to apply

If you are interested in applying for this role please visit our website. You will need to complete an application form (available to download on the vacancy page of our website)  togethe with a supporting statement of no more than 750 words and return it return itdirectly to the bpf: 

Closing Date: Sunday 11 August 23:59.

We are delighted to be recruiting IAG qualified Careers Adviser to deliver information, advice and guidance across Kent, Medway and East Sussex, supporting individuals to maximise their potential.

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  The National Careers Service provides careers information advice and guidance to help people make decisions about learning, training and work.

Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly working environment in which our staff are truly valued and invested in.

As a Careers Adviser you will be responsible for providing Careers Information, Advice and Guidance to adults on a range of opportunities including learning, career paths and employment. Primarily this role will involve working in the community but may also be required to deliver sessions virtually.

This is an exciting opportunity for a passionate individual with a genuine desire to make a difference and who wants to join an organisation that improves the lives of more than 260,000+ individuals every year.

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £26,398 to £31,554 (pro rata)
• 30-33 days holiday, plus bank holidays pro rata
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Flexible working
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Comprehensive training and development programmes
• Mental health first aiders
• Cycle to work scheme
• Tech scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Employee Assistance programme (AXA)

Closing date for applications: 9am, Monday 22nd July 2024. Interviews will take place on 31st July 2024 in Ashford, Kent.

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

Internally your job title will be Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Windsor Road as a Recovery Worker.

Windsor Road service offers 11 beds to people experiencing mental ill health.  We are a CQC registered residential care home. We offer individual one to one interventions and sessions such as social anxiety, anxiety, finance and budgeting, positive self-image, building self-esteem, support with diet and nutrition, healthy eating, sleep hygiene, DBT skills, building resilience, life skills, solution-based therapy, stress management etc. We offer a range of activities in our service planner including a daily coffee morning, a ‘here and now’ group,  community gardening, cooking, arts and crafts, social inclusion and family and friends’ days.  We support our residents with daily living skills where this is needed, such as support with shopping and cleaning tasks, this could include prompting or supporting alongside them. We also work closely with other agencies and our residents wider care teams, so good communication skills are required. And of course, all of this is recorded on our information management systems, so good record keeping and documentation is also essential. Our service consists of 8 24/7 Recovery Workers, a Service Manager and Registered Manager.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to achieve independence in the community, we’ll rely on you to work with them to come up with a person-centred support plan that will see them achieve their goals and aspirations, as part of your key worker role. Whether it’s developing their domestic and finance management skills or accessing work or volunteering or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

Care home, mental health support or social care experience is preferred. You will be required to administer medication and complete a medication qualification and the care certificate. Candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties as well as completing sleep in shifts.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part-time requiring the post holder to work 30 hours per week.

The post holder will be required to work a minimum of one sleep-in shift per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter via our website explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in South Gloucestershire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering South Gloucestershire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 9am on Monday 29th July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.