Service Management Jobs
Role Summary
LGBT Foundation is an impactful, vibrant charity with a wide portfolio of well-established services and rapidly developing new initiatives aimed at meeting the needs of lesbian, gay, bisexual, and trans people. We are looking for a People Advisor to support in providing advice, guidance, and clarity for all colleagues on various HR and recruitment systems and processes. The People Advisor works alongside the rest of “Team People” which also comprises of Organisational Development, Volunteer Programme and Centre Operations – working to ensure that LGBT Foundation has the best working environment and processes possible for its colleagues.
We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans*, non-binary, and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.
*Trans is an umbrella & inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross-dressers, and those who partially or incompletely identify with their sex assigned at birth.
Role Accountabilities
1. Support with the implementation of the People Strategy
- Support the workforce and develop skills through training and leadership programmes, talent retention and fair and inclusive recruitment processes. This is to ensure we recruit and retain a diverse, well-supported and empowered team.
- Develop and implement ways to maintain morale and wellbeing across the workforce to ensure resilience and help to create an empowering culture where colleagues can achieve their full potential.
2. Ensuring all HR and operational policies and procedures are implemented across the organisation, and helping to support colleagues and advise SLT where they are not adhered to or pose a risk to the organisation.
- Supporting LGBT Foundation’s Policies to ensure they are updated regularly and support in drafting updates for existing and brand-new policies relating to our People, including researching best practice.
- Develop new processes and procedures in line with our policies and practice to support line managers and colleagues.
- Provide training to individuals and the wider team on HR and People processes when required.
3. Giving support and advice to all levels of the organisation with all matters regarding HR policy and procedure to ensure effective and efficient management of attendance, performance, misconduct, employee dispute resolution.
- Ensure that guidance and advice remain up to date based on current legislation, case law and HR best practice.
- Support the Deputy Director of People with complex and contentious cases, investigations, and appeals.
- Supporting the senior leadership team by providing robust advice on a variety of People related cases and initiatives.
- Support line managers (and individuals) on navigating formal processes to ensure legal compliance, fairness, and consistency.
- Support in creating employment-related documentation when required and ensuring the organisation has up to date and relevant records in line with employment law.
4. Ensure that the organisation’s training and development aims are delivered.
- Support in implementing the training and development needs of the organisation as part of the people strategy, including evaluation as part of a quality cycle.
- Ensure all line managers conduct regular, consistent, and supportive one to ones, appraisals, specifically concerning professional development needs of individuals in line with careers objectives where appropriate.
- Deliver and/or organise HR and organisational training in line with the quality cycle, including GDPR, line management and any other related areas to ensure the organisation and its colleagues stay compliant, with the Deputy Director of People.
- Ensure all colleagues are engaged with and trained in using our HR Management system, People HR.
5. Oversee and support implementation of our recruitment processes and work alongside colleagues and SLT to work toward the best practice when it comes to fair and inclusive recruitment in line with the organisation’s diversity targets and employment law.
- Ensure the recruitment checklist is followed by all recruiting managers and colleagues.
- Support in implementing up to date training on inclusive recruiting practices.
- Support in designing a range of interview and shortlisting activities.
- Produce and ensure sign off from all employment documentation in line with Employment Law - including retention and storage, throughout the life of the employee journey
- Assist with all key stages of the employee lifecycle from on-boarding, training and development and through to exit interviews.
6. Work with the Finance team and other key colleagues to assist in the delivery of monthly payroll processes, including changes, new starters and leavers from LGBT Foundation
- Complete payroll onboarding of new starters, including HMRC and personal details, on a monthly cycle.
- Assist with calculations for leavers, employees making changes to their pay, and other payroll matters on the same monthly cycle.
- Assist with implementation of wider payroll measures such as organisational pay initiatives, changes to legislation, and special allowances.
- Ensure that the organisation’s HR system is accurate at all times as a point of reference for monthly payroll, including holding the responsibility for updating pay and terms information on the HR system for all colleagues.
- Act as a point of contact with our external payroll provider ensuring any changes are captured each month.
LGBT Foundation Accountabilities
- Display a genuine commitment to equality of opportunity and an understanding of the issues faced by all LGBT communities. LGBT Foundation will challenge any discriminatory behaviour or language if it occurs.
- Further, LGBT Foundation has a commitment to using the insight gained through its work to make the organisation more inclusive and representative of all LGBT communities.
- Completion of specific tasks allocated through work plans, project plans and the annual business plan of LGBT Foundation.
- Provision of monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes.
- Compliance with LGBT Foundation’s policies, procedures, management and monitoring systems.
- We are a learning and development organisation and will consistently provide and support opportunities for staff to exceed theirs and our expectations. In common with all staff, you have a responsibility for drawing attention to your own training needs as well as those of colleagues that you work with that LGBT Foundation will then aim to support you with.
- Any other duties in line with your skills and abilities, as directed by your line manager.
- All staff are expected to maintain a flexible approach to their roles and respond to the LGBT Foundation’s changing needs. The responsibilities of this post may be changed subject to review, over a period. This will be done in consultation with the post holder.
Size: 51 - 100
We celebrate and empower our diverse communities to realise their full potential, every day.
The client requests no contact from agencies or media sales.
Thank you!
Our client, a leading London university, is looking to appoint an Education Manager to lead the administration for all the on-campus and online taught programmes, including student and academic support.
This is a full time FTC, running from end July 2024 to end January 2025 in the first instance. You will be required on site 60% of the time, flexibility around days and times is a must.
The post holder will be an experienced, enthusiastic, and innovative individual with a track record of planning, implementing and managing effective programme administration and quality assurance within a professional or higher education environment. Key duties include:
- To lead and manage all aspects of educational support and programme administration for departmental programmes, accountable for the delivery and development of services which focus on an exceptional staff and student experience
- To lead on student facing matters, such as enquiry management, student welfare and safeguarding (including supporting any under 18s), complaints, appeals and assessment and progression.
- To work with the Heads of Programmes, the Director of Education and the Head of Operations to ensure that staff resource allocation supports an effective student timetable and an efficient use of teaching staff.
- Line management of the Programmes Managers, and oversight of the Programmes Team.
If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Thank you!
Volunteering Development Manager
(Northern Ireland)
£32,145 per annum (pro rata for part time hours)
(Ref: SUS4288)
Part Time 22.5 hours per week – happy to talk flexible working
Base: Home based within reasonable travelling distance from Belfast
About the role
This is an exciting opportunity to join Sustrans as part of the UK-wide Volunteering Team, as the lead representative for Northern Ireland.
As the Volunteering Development Manager, you will support the development of key volunteering initiatives and projects both across the UK and Northen Ireland. You will play a key role in supporting colleagues in Northern Ireland to identify opportunities to embed volunteering across their work.
Contributing to Sustrans 5-year volunteering strategy aims, you will work closely with the Head of Volunteering to shape and implement this within Northern Ireland.
You will build and manage internal and external relationships with key people such as partner organisations and the UK-wide volunteering development network.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have substantial experience of volunteer engagement and development across all stages of the volunteer journey. You will be experienced in project coordination and implementation. You should also be successful in partnership working with voluntary groups and the private sector. Equity, diversity and inclusion should be evident with impact across your experience.
You will be skilled in training and facilitation delivery.
We ask you demonstrate your knowledge of Volunteer digital systems.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 14 July 2024.
Interviews will take place via MS Teams during the week commencing 22 July 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Thank you!
Finance Officer
Location: Southampton
Contract type: Permanent
Hours per week: 22.5 hours pw, between Mon-Friday, office based with potential for home working
Salary: £25,152 to £30,143 FTE depending on experience
Reporting to: Head of Finance
Would you like to be part of an innovative, friendly and dynamic team committed to making a difference by supporting people affected by domestic and sexual abuse? Yellow Door is seeking a motivated Finance Officer who shares our values and our vision for a world where adults, families, young people and children can live without experiencing domestic and sexual abuse and the resulting devastating impacts.
With an amazing team of around 100 employees and volunteers, Yellow Door is an amazing charity that changes lives for the better by working together to prevent and respond to domestic abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 service users to provide crucial support, advice and information.
Our Finance Officer role is a vital part of our valued team. The finance function is integral to the effective operation of the organisation. Managed well it enables us to assess our financial stability and understand our capacity for growth and long-term success.
Key Responsibilities for the role:
- Managing accounts receivable/payable
- Reconcile bank accounts regularly including a final month end reconciliation for monthly reporting
- Process monthly payroll, manage NEST and HMRC
- Monthly reconciliations for all balance sheet accounts
- Answer queries from other departments about financial information
- Assist in the production of monthly management accounts, annual budget and statutory reporting
- Monitor the finance mailbox
This role involves regulated activity. To be considered, candidates must meet all eligibility, application, and qualification requirements as stipulated by the regulatory authority. Additionally, applicants are required to complete an enhanced Disclosure and Barring Service (DBS) check in accordance with Safer Recruitment practices.
If you think you might be the right fit but would like to know more, we’d love to hear from you.
Apply now to view the full role description!
Closing date: 31-07-2024
REF-215 236
Thank you!
Are you an enthusiastic and organised programme manager, with experience of working closely with research institutions and/or on learning projects? Have you managed research grants and programmes before, for at least 2 years? Are you keen to work in the international development sector with a leading consultancy company?
If so, please read the job description below:
The primary focus of the role is the day-to-day management of various donor contracts which have a learning and research focus. These contracts currently include both governmental and private foundation contracts. The Programme Manager will oversee the delivery of programmes, coordinating budgets, workplans, consultant management, and administration.
The Programme Manager will be assisted in this by a Project Officer, and will work closely with the Operations Manager, to whom they will report (currently based in the UK). The Programme Manager will work closely with teams of consultants based globally, research institutions also based globally, and also liaise with the Gender and Social Development Head of Practice (currently based in the UK).
Please don’t apply unless you have the right to work in the UK, Cyprus or Kenya.
Please do not apply unless you fulfil these essential specifications needed for the job
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Project Manager
Offer type: This is a fixed term for 9 months
Salary: £34,000 - £42,000
Location: This is a remote role, based nationally
NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.
We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.
We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.
Role Purpose
The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.
The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.
Key Activities
- Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
- Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
- Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
- Report on the status of projects and ensure the appropriate governance and compliance is applied
- Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
- Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
- Oversee a number of complex projects
- This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
- Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
- Working with the Risk Manager on risk and issues management
Role Specific Skills
- Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
- Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
- Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
- Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
- Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
- Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
- Partner closely with teams across the organisation to understand the priorities and changing needs.
- Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
- Support with PMO tools & templates to enable project managers to better deliver projects.
Measures of Success
- Project groups set up and functioning effectively
- Project governance in place with actions and decisions tracked and followed up regularly
- Projects delivered on time and in budget
- Positive feedback from business owners who have been supported with projects
Experience & Qualifications
Essential:
- Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
- Extensive experience delivering complex projects with strategic change component
- Experience managing projects through multi-disciplinary teams
- Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
- Excellent communication and negotiation skills (verbal, written and listening)
- Strong attention to detail
- Self-starter with the ability to work autonomously and proactively
- Resilient and able to handle ambiguity
- Personal, relatable character, able to build relationships with a diverse set of stakeholders
- Ability to maintain confidentiality and manage data and information with discretion
Desirable:
- Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
- Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
- Government / public sector experience would be advantageous
- Knowledge of project management best practices, methodologies, and project governance principles
- Adaptability – accepts need for change, maintains a positive outlook and projects credibility
- Experience of using Google Sheets and Smartsheet to be able to create project plans
Our benefits include
- 28 days annual leave in addition to Bank Holiday entitlements.
- 5 Volunteer days
- Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
- Life Assurance
- 24/7 access to an Employee Assistance Program
- Access to a self-directed learning and development platform
- Access to a national discount platform, shared with one family member
- Discounted Eye Care
- Cycle to work scheme
- You can request flexible working after 26 weeks of employment
- Well being days
We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.
Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Wellbeing Practitioner will be the forefront of a critical support system for people experiencing homelessness. You will be working with people with mental health needs, offering wellbeing support to rough sleepers identified in the borough.
What You'll Do:
- Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision. well as other local agencies/organisations to effectively support young people transitioning from services.
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
Why Join Us:
• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference.
Size: 51 - 100
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Thank you!
About the opportunity
Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team.
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Reports to: Head of Programmes (South)
Salary: £35,102-£36,807 depending on experience. per annum.
Contract and hours: Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.
Closing date: Sunday 7th July 2024
Interviews: Thursday 11th and Friday 12th July 2024
Start date: Monday 12th August 2024
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
Duties and responsibilities
· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.
· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.
· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads
·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.
· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.
· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.
· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.
· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.
· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.
· Report and work closely with SMT, including presenting to SMT and attendance of biannual Programme Manager training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.
· Any other responsibilities reasonably required.
Person specification
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.
· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.
· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences.
· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff.
· Able to work under pressure to ensure deadlines and targets are met.
· Computer literate, competent using Word, Excel and PowerPoint.
· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.
· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.
· Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Clinical Manager
Duration: Flexible hours averaging 15 hours per week, permanent
Location: Kingston upon Thames
Salary: £25 per hour (£50K per annum, pro rata)
Do you want to make a positive difference to the health and wellbeing of women? Kingston Women’s Centre (KWC) is looking for a qualified and experienced female Clinical Manager to join our team of dedicated professionals. You must a have a BA or MA in counselling or psychotherapy with post qualification experience and also be accredited either through the BACP or UKCP.
KWC is a highly regarded and well-established charity providing counselling and therapy within a safe and caring environment for women of all backgrounds in and around Kingston upon Thames.
This pivotal role encompasses Counsellor and Supervisor recruitment, placement and co-ordination, client referrals, acting as Safeguarding Lead and overseeing the evaluation and development of the counselling service in conjunction with the Administration team and Board of Trustees.
The Clinical Manager will have experience of managing and supervising Counsellors in training and acting as Safeguarding Lead as well as managing and monitoring Supervisors. She will engage with people at all levels including the Admin and Clinical staff and Board of Trustees.
This key position is exceptional in its variety of opportunities and responsibilities; you will have the advantage of being able to work flexible hours as well as having the benefit of being supported by a Clinical Administrator.
An added benefit is the opportunity to rent a room at low cost within the building for the counselling of private clients, should the successful applicant be currently working part time in private practice.
The client requests no contact from agencies or media sales.
Thank you!
Our client is a Grant making foundation supported by an international corporation which funds work that directly or indirectly supports children and families living in deprivation, enabling them to escape cycles of poverty and reach their potential in life. They work all over the world in around 77 countries.
We are pleased to be working with the foundation to recruit an accomplished and capable Operations Manager to join its team.
This role will provide high quality administrative and operational support to the foundation leadership team, in order to support and improve operational efficiency and effectiveness. This role will also be responsible for engaging employees of the wider corporate group in the charitable activities of the foundation.
The successful candidate will have substantial experience in operational management, ideally (but not essentially) in the charity or not-for-profit sector. Grant making experience and Salesforce database knowledge will be particularly advantageous. This person will be highly organised and adaptable with the ability to use logic and initiative in providing strategic solutions across the breadth of the work of the foundation. Experience of servicing committees and organising and minuting high level meetings will also be very important for success in this role. Finally, an appreciation of the charitable work of the organisation across the world will be very valuable.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description –Trusts and Grants Manager
Reporting to: Senior Trusts and Grants Manager
Location: Hybrid / London Office
Contract: Permanent
Hours: 35 Hours
Salary: £39,414 - £41,488
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest food redistribution charity, working with a network of 18 independent organisations to make sure good quality surplus food reaches people who need it most, rather than being wasted. We rescue food from farms, factories, supermarkets and food outlets and send it to almost 9,000 charities working on the frontline to support their communities. FareShare food nourishes people in need and connects them with vital support services to help them build a brighter future.
Every day, millions of people skip meals or go without any food, driven to food insecurity by the cost of living crisis. Yet at the same time, over three million tonnes of good to eat food goes to waste in the UK – enough for 7 billion meals.
In 2023/24, FareShare redistributed enough food for almost 135 million meals, but we know there is more food out there that could be used to support communities in need rather than needlessly wasted. This is an exciting time to join FareShare, as we embark on a new, ambitious three-year strategy that will maximise the social and environmental impact of rescuing surplus food.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Values: Passion – for our cause and the challenge that lies ahead.
Ambition – to go the extra mile and drive the change that must happen.
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries.
Collaboration – it’s only by working with others that we can be stronger.
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
We are looking for an exceptional Trusts and Grants Manager to play a crucial role in ensuring the ongoing success and expansion of our partnerships with trusts, foundations and statutory givers. Working closely with the Senior Trusts and Grants Manager and four more team members, this new role will lead on nurturing high-value relationships with prospective trusts who have capacity to give large funding to FareShare.
As the cost of living crisis pushes millions into food insecurity, and the world is faced with a climate emergency, the difference you can make by joining the Trusts and Grants Team is substantial. Our dual social and environmental purpose has never resonated more with partners and we have just launched an ambitious strategy to double the number of meals we can provide, amplifying our impact and presenting a compelling case for support.
The Trusts and Grants and Manager will take on the management and stewardship of a diverse portfolio of high-value funding relationships, while developing new partnerships with a range of givers. The role will also be responsible for managing and developing a Trusts and Foundations Officer to support team objectives.
You will be a strategic thinker, used to working with high value grant making professionals and trustees and with senior staff and stakeholders within your own organisation. You will have a strong track record in income generation and supporter stewardship and have excellent communication skills. Cross team collaboration is crucial to the role, and you will be able to demonstrate strong relationship building and influencing skills.
Main areas of responsibility
- Build relationships with portfolio of five and six figure trust supporters, understanding their motivations and tailoring opportunities and communications to cultivate strong, long-lasting partnerships.
- Foster a deep understanding of FareShare’s work and strategy to create persuasive fundraising proposals that inspire and solicit funds. This includes developing relationships across the organisation to build a sound understanding of FareShare operations and where support is most needed
- Champion and input in to the teams prospecting process, using your own research and sector knowledge to take new opportunities from identification through to solicitation, particularly focussing on those with multi-year and high value potential.
- Develop innovative and personalised stewardship plans, in collaboration with senior colleagues when appropriate, to deepen funder relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of trust support and celebrate key milestones. Lead calls, meetings and visits to strengthen funder partnerships and engagement with our work.
- Provide supportive management to a Trust and Grants Officer, offering regular advice and guidance, identifying opportunities for development and monitoring performance objectives in line with the organisational and team strategy.
- Play an active role in developing and delivering the Trusts and Grants team strategy contributing to planning and management of team objectives, and supporting the Senior Manager to motivate the team and drive trust income.
- Work with colleagues across the Fundraising sub-teams to maximise cross over opportunities between income areas.
- Maintain accurate records of partner interactions in our CRM system and shared files, and consistently update financial records and account plans.
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Person Specification
Experience
- Experience of securing and successfully managing five and six figure grants and multi-year gifts from a range of grant makers, including project funding and unrestricted funding.
- Experience in prospecting for new high value business opportunities via multiple research channels and soliciting new donors to make significant gifts.
- Experience in writing compelling funding applications and impact reporting.
- Experience in developing and presenting complex project and financial information to support compelling funding proposals.
- Experience of successful cross department working with senior colleagues to deliver on funding objectives and budget.
- Experience of line management or transferable skills to line management.
Skills, knowledge and abilities
- Strong up-to-date knowledge of the trust, grant and foundation landscape.
- Excellent written and verbal communication skills, particularly in writing proposals and presenting to or meeting with funders.
- Proven ability to form good working relationships, both internally and externally.
- Ability to assimilate strategic plans into compelling funding proposals.
- Excellent numeracy skills with the ability to work with complex budgets and present them to funders.
- Ability to work on own initiative, meeting objectives and managing competing priorities and tight deadlines under pressure.
- IT Literacy and ability to use a CRM.
Desirable Criteria
- Experience of Statutory fundraising
- Interest in the impact of food waste on the environment
- Interest in food poverty and its causes
Values and behaviours
- Enthusiastic approach and ability to work in a team
- Proven ability to develop and maintain good working relationships
- A commitment to Equality and Diversity
- An appreciation of FareShare’s mission and strategy
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Thank you!
The Model of Care and Quality Improvement Officer role is all about making sure that the care and support models developed and implemented by the National Gambling Support Network (NGSN) are effective, efficient and of high quality. The post holder will support the work around the current and ongoing development of the model of care to make sure that the NGSN is delivering against best practice and evidence-based interventions, supporting quality improvement.
You'll be working with the Quality and Performance Manager and providers to:
- Develop and implement an NGSN model of care.
- Monitor quality and performance standards as part of the commissioning process.
- Support the tracking of the evaluation and delivery of related project milestones.
- Work with colleagues so that findings of good practice and/or lessons learnt are built into future service planning, delivery, and improvement.
- Work with colleagues to build capacity, quality and continuously improve performance standards within GambleAware and commissioned services.
- Provide quality and performance information of the peer review process, contributing to interim evaluation reports and outputs where appropriate.
We're looking for someone with good knowledge of healthcare delivery models, and experience in applying quality improvement methodologies to drive measurable improvements in healthcare outcomes. You'll need a track record of successfully supporting the development of quality improvement projects from conception to implementation. And you'll be a great communicator and know how to work with and engage people.
We're asking for a lot, and in return we're offering a range of benefits that support employee wellbeing and that make GambleAware a great place to work.
The client requests no contact from agencies or media sales.
Thank you!
An exciting opportunity has arisen for a Retail Operations Manager to join our Retail Fundraising Team. This role is crucial to the smooth and efficient operation of The Children’s Trust retail function.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
The post holder will be responsible for running the logistics required for a disperse network of charity shops, including the supply and distribution of stock; management of suppliers, landlords and associated stakeholders and ensuring that all compliance requirements are fulfilled. The role will also support the delivery of the retail strategy to drive income growth and increase footfall and to support new business initiatives.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Please note this role is not open to sponsorship.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Poppy Appeal Manager – SE London
Location: Hybrid, Haig House, Southwark
Contract Type: Permanent, Full Time
Hours: 35 Hours, Monday to Friday
Salary: £32,910 to £36,072 per annum (Inclusive of London Supplement)
Are you looking to ensure the success of this unique initiative for the Royal British Legion as a Poppy Appeal Manager?
As the Poppy Appeal Manager in South East London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.
A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.
Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.
The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly round South East London. You will be contracted to our London Hub, Haig House, where you will be expected to work a minimum of 2 days per week – when not travelling. Please be aware a full UK driving licence is required for this role.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 17th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
Are you an experienced marketing professional that is passionate about using your creative communication skills to make a difference?
This is an extremely exciting opportunity to play a leading role in the further development of Alexander Devine Children’s Hospice Service.
We are an award-winning local charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families across Berkshire and into surrounding counties.
We are looking for a motivated, dynamic and experienced Marketing and Communications Manager to join our team and who will help us build on our charity’s established reputation. You will lead on the delivery of a marketing and communications strategy that will engage and champion our brand to all our key audiences, internally and externally, in a consistent manner via a number of mediums and platforms.
You will bring creativity, energy, and passion to this role, with responsibility for delivering high-quality marketing assets that will bring our vital work to life in an inspiring way to help grow awareness and increase vital income.
The successful candidate will need to have experience across various areas including digital and offline marketing, website management, social media, PR and brand management, report writing and developing case studies.
You will also be responsible for the future development of the Marketing and Communications function to support a growing organisation
The role is based at our state-of-the-art children’s hospice just outside Maidenhead.
Size: 21 - 50
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire
The client requests no contact from agencies or media sales.