Service Management Jobs
About Us
Choose Love does whatever it takes to provide refugees and displaced people with everything from lifesaving search and rescue boats to food and legal advice. We elevate the voices and visibility of refugees and galvanise public support for agile community organisations providing vital support to refugees along migration routes globally. We are a lean, passionate team driving a fast-paced global movement across 26 countries. In over 8 years, we have reached over 5 million refugees and raised tens of millions for over 500 organisations, providing vital support at every stage along migration routes from Europe to the Middle East and along the US-Mexico border. We are powered by you and by our vision - a world that chooses love and justice every day, for everyone.
Summary of Role
The Regional Head of Middle East Programmes supports the organisation’s programmatic efforts with a focus on developing and implementing strategy for the Middle East region whilst also providing hands-on support to day-to-day grants management, partner management and donor coordination and reporting.
The following role works closely with the Director of Programmes and Head of Programmes (Protracted Contexts). The role will also regularly work as the intermediary lead with the established Collective for Refugee Leadership in MENA (CRLM), which is a group of donors and thought partners focused on advancing refugee leadership and support for refugees across the Middle East and North Africa.
You will be highly flexible and adaptive, able to respond effectively and in line with our emergency protocols to humanitarian crises as required, whilst also supporting longer-term protracted programmes work. You will have strong project and grants management experience and highly effective administration skills. You drive efficiency and innovation and provide senior management guidance on international projects, as well as high-quality implementation. You will address challenges and issues in all aspects of project implementation and ensure timely and appropriate solutions, including the identification and mitigation of programmatic risks. You will also demonstrate strong people management skills, with an ability to provide both task management and strategic guidance (in addition to more holistic line management support) to several team members.
Responsibilities
Grant Management
● Manage the Choose Love Middle East team to ensure smooth and efficient grant-making for our work in the Middle East
● This includes leading on, and managing a small team, to:
▪ Work closely with partners to gather, review and track due diligence documentation required for granting to partner organisations.
▪ Support the maintenance of grants systems to track grant making progress e.g start and end dates, reporting deadlines, no cost extensions etc.
▪ Draft and/ or review grant agreements between Choose Love and partner organisations and ensure any grant amendments or addendums have correct and accurate information
▪ Review reports from partner organisations to ensure effective use of Choose Love funds
▪ Work with the Data Lead (Programmes) to review Middle East reporting data received from partners and assess outputs, impact and successes from grant-making in the region. This will include being closely involved in impact reporting within the CRLM initiative.
▪ Working with the Director of Programmes / Head of Programmes to attend monitoring trips to the region
▪ Support the Safeguarding Lead on Safeguarding organisational development for the region as needed
▪ Problem-solving with partners on how to get funding into challenging contexts
Partner Relationship Management
● Build meaningful, effective ongoing relationships with new and existing partners.
● Lead partner calls and track key takeaways and actions to share internally.
● Lead on regular check-ins with existing, long-term partners.
● Respond to ad hoc needs arising from partners - including clarification/support on the application process and support with reporting.
● Maintain up-to-date understanding of the needs of partners.
● Supporting Choose Love Fundraising
● Support with narrative reporting to donors - capturing the work of our implementing partners in the region
● Support with developing proposals for donors to Choose Love
● Respond to ad-hoc requests for information from prospective and existing donors
● Support with organising and hosting donor trips to the region
● Support the Partnerships team in presenting Choose Love’s work at events etc when appropriate
● Build and oversee relationships and liaise with CRLM grant partners, bilateral funders, and other key stakeholders to ensure CRLM strategy and approach are aligned to needs and trends in selected contexts
Regional Strategy
● Working closely with the Director of Programmes and the Head of Programmes (Protracted Contexts) and ELT, to develop and implement the regional strategy for Choose Love’s programmes in the Middle East as part of the wider Choose Love Strategy.
● Consulting with key advisors and stakeholders on recommendations for the Middle East strategy
● Championing and supporting opportunities to promote funding to refugee-led and lived-experience led organisations
● Working with the team to implement the regional strategy and adapt the approach in response to contextual changes or humanitarian emergencies
● Maintain an up-to-date expert understanding of the changing context and needs in the region
● Lead on Choose Love’s involvement in CRLM, including inputting and implementing the new strategy, processes, and systems
● Participate in relevant sector / regional meetings
● Work with the Director of Programmes and Head of Programmes to develop a network of peers working in the region
People Management
● Thoughtfully manage the existing team that supports Choose Love’s Middle East work by providing day to day support, meaningful 1:1s and annual reviews and identifying any learning and development needs
● Collaborate closely with (2) other Regions Heads on wider team initiatives and tasks, and be willing to provide surge management support for other regions during absences or periods of annual leave
● Support CRLM in recruiting and utilising advisors and consultants
Internal Communications
● Facilitate the sharing of regional strategy and updates across the wider Choose Love team to feed into wider fundraising efforts
● Communicate partner activities / asks to the rest of the team, including presentations on team calls and email updates to the team
● Support the ELT with information to feed back to the board about Programmes work.
● Capture information on specific contexts and summarise quickly and efficiently to the Communications team, as well as for external stakeholders/funders.
Essential Criteria
● Fluency in Arabic and English (both in written and speaking)
● Experience working in a programmes or grants-focused role related to the Middle East region
● Experience in the humanitarian sector, ideally with people who have been displaced
● Have permission to work in their country of residence
● Ability to travel within the Middle East region
● Line management experience, with remote line management experience highly desirable
● Experience liaising with donors and external stakeholders
● Report-writing skills
Salary & Benefits
Salary - £40,000 - £47,000
The successful candidate will have working, expert knowledge of the region and will be an Arabic and English speaker. They will also be able to travel, particularly across the Middle East. The position offers a competitive salary and benefits. It is an opportunity to make a difference and work with partners who are genuinely making a difference. This position is fantastic for personal growth and learning in this fast-growing and dynamic charity.
Recruitment Information:
Interviews will take place on the week commencing 22nd July 2024.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team
How To Apply:
Interested candidates are invited to apply by sending their CV and a cover letter by noon 9th July 2024
Pre-employment Checks:
Employment with Choose Love will be subject to the following checks before your start date:
● A satisfactory Disclosure and Barring Service (DBS) check
● Receipt of two satisfactory references
Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all sections of the community. If you need us to make an adjustment or provide additional support as you apply for a role, please email to discuss in further detail.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team.
How To Apply:
Interested candidates are invited to apply by sending their CV and a covering letter by noon 9th July 2024
The client requests no contact from agencies or media sales.
Do you thrive in a hands-on technical role while also inspiring and leading a team?
Are you passionate about leveraging technology to drive digital transformation in the educational sector?
Can you transform strategic goals into actionable technology plans and ensure their successful delivery?
Are you a senior technical generalist enthusiastic about being in a leadership role?
If your answer is "Yes" to these questions, Learning on Screen is looking for you!
About Us:
Learning on Screen is a leading provider of educational media services, dedicated to enriching the educational experience for post-16 education through high-quality, innovative, and accessible media resources. We support educators, students, and researchers by offering a range of services including broadcast recording, media streaming, and digital archives. Our mission is to leverage technology to enhance learning and teaching in post-16 educational institutions everywhere.
Role Overview:
We are seeking a dynamic Chief Technology Officer (CTO) to lead Learning on Screen’s digital development team. The CTO will drive technological innovation and execute a comprehensive product and technology roadmap, ensuring our digital products and services align with our strategic goals. Reporting directly to the CEO, the CTO will collaborate with key executives to advance our mission in post 16 educational media innovation. Responsibilities include managing a diverse digital team, overseeing high-quality digital platforms, ensuring system reliability and security, and maintaining regulatory compliance. The CTO will play a crucial role in our long-term growth, leveraging emerging technologies and strategic initiatives.
Key Requirements:
- Be Hands-On: Significant experience in writing code and actively contributing directly to digital development projects.
- Lead by Example: Expertise in agile development practices, driving team adoption and improving delivery.
- Relate to People: Strong interpersonal skills to build effective relationships and align the team with strategic goals.
- Represent Technology at a Leadership Level: Ability to challenge and collaborate with the CEO and leadership team, presenting technical concepts clearly.
- Be Product Focused: Clearly articulate the value of technical work in terms of its impact on the organisation and its members.
Core Responsibilities:
- Technology Strategy Development: Develop and implement a comprehensive technology roadmap aligned with Learning on Screen’s strategic objectives.
- Leadership and Team Management: Lead, mentor, and develop a diverse team of IT professionals, fostering a culture of innovation and continuous improvement.
- Product Development and Management: Oversee the full lifecycle of digital products, ensuring high-quality, scalable, and user-friendly services.
- Technical Operations: Ensure the reliability, security, and performance of all technical systems and infrastructure.
- Stakeholder Collaboration: Align technology initiatives with strategic objectives, communicating effectively with stakeholders.
- Cybersecurity, Compliance, and Risk Management: Ensure compliance with relevant regulations and standards, overseeing cybersecurity strategies.
- Data Strategy and Analytics: Develop and implement a data strategy to optimize digital products and services, leveraging data for actionable insights.
Benefits:
- Flexible Working Hours: 4 days (80% / 28.8 hours)
- Remote or Hybrid: Work from the comfort of your home or join us at our London office as needed.
- Competitive Salary: £48,000 to £52,000 actual, depending on experience. (£60,000 to £65,000 FTE)
- Professional Development: We encourage continuous growth and provide resources to enhance your skills.
- Make an Impact: Contribute to the future of digital learning in a dynamic and forward-thinking organisation.
How to Apply: If you are ready to take on this exciting challenge and make a significant impact on the future of educational media, please submit the following to our recruitment page via the "Apply via Website" button below:
- CV
- Cover letter outlining your relevant experience and qualifications
- A completed Equality Monitoring form
Application Deadline: Monday 15th July 2024
Interviews: W/C 22nd July 2024
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in driving digital transformation and innovation in educational media!
We are on a mission to empower post-16 education worldwide.
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Are you eager to make a lasting impact? Join us as a New Partnerships Manager to develop new corporate partnerships that help make a brighter future for dogs in the UK and around the world.
About this job:
As New Partnerships Manager, you will:
- Develop a personal prospect pipeline in key sectors to meet monthly KPIs and raise a personal income target which contributes to an overall team target.
- Secure pledged income in future financial years in key sectors.
- Support the Senior New Partnerships Manager in the identification and cultivation of new corporate partnerships and access a range of income streams and budget holders including cause related marketing, sponsorship, consultancy services, staff engagement and corporate trusts/foundations.
- Support the Senior New Partnerships Manager, Deputy Head of Corporate Partnerships and Head of Corporate and Commercial Partnerships in attending meetings with potential corporate partners, including preparing relevant briefs in advance.
- Prepare relevant and creative applications and proposals for pitches for corporate prospects.
- Fully utilise Dogs Trust’s annual calendar of events for prospect cultivation.
About you:
As an experienced new business fundraiser with a stellar track record in developing 5-6 figure new corporate partnerships within a charity setting, you will be adept at identifying and cultivating a pipeline of prospects, crafting compelling and emotionally resonant proposals tailored to a corporate audience, and influencing and negotiating with senior business decision-makers. Your efforts will align seamlessly with our mission, ethical guidelines and industry best practices.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
What does this team do?
Dogs Trust are reliant on voluntary donations to continue our work. As part of this, we build corporate partnerships with businesses that help the organisation to generate income, save on core costs and achieve organisational objectives. Whilst we already generate significant income through our existing partnerships with businesses, we have big ambitions to increase our income from companies to support our work to help dogs in the UK and around the world.
In return for all of this, we have an enticing benefits package, which includes excellent annual leave, pension allowances, Perkbox and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dogs!
Apply now and become a pivotal force in our transformative mission - to be the change-maker for dogs everywhere!
We are seeking an enthusiastic, creative individual to join an exciting, busy and dynamic support team. If you want to make a difference to the lives of the people we work with, we would love to hear from you.
About the role:
The RSAP (Rough Sleeping Accommodation Programme) Lead Worker will provide support to individuals, who have a history of Rough Sleeping, following them being accepted into the RSAP ‘move-on’ programme.
The Lead Worker will provide intensive, holistic, strengths-based, trauma-informed, flexible and responsive support to individuals accessing this service as well as work alongside external agencies to help ensure they are linked into the local community such as activities and groups which offer health, wellbeing and Education, Employment and Training (ETE) opportunities.
The Lead Worker will provide support to the Team Manager to manage referrals coming into this element of the service and lead on assessing the individual. Working within SHP’s policy and procedural framework, the worker will carry out a comprehensive assessment of needs and risks in agreed timescales. On-going high quality support plans & risk assessments will then be drafted and reviewed on a regular basis.
You will be working to upskill the client to manage their accommodation and feel ready to move on from the RSAP property into fully independent housing, within 2 years where possible.
About you:
You will possess the relevant knowledge and experience, including:
- A level of experience and understanding of provision of services to people within the areas of offending, mental health, homeless people with complex needs & a history of substance use;
- A good and current understanding of safeguarding issues and procedures;
- Experience of effective liaison with social care, health, housing and criminal justice agencies;
- Experience of writing client records, completing monitoring materials and contributing to project evaluation;
- A significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing;
- An understanding of the importance of professional integrity in relationships with clients, peers and other relevant professionals.
You will also bring the relevant skillset to the role which includes:
- The ability to find ways to develop relationships with people who find it difficult to engage, and to engage and work with clients who may have a low level of interaction with services and who may be sceptical about their value;
- Engaging with a wide range of professionals, some of whom may have very different approaches to problem solving through a multi-agency approach, and advocating to agencies on behalf of the service and its clients;
- Providing information and advice to clients about the options available to them, with the aim of empowering clients to make informed decisions;
- To be self-servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails;
- Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs;
- A resilience and determination to overcome obstacles and find creative solutions.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: 9th July 2024 at Midnight
Interview date: 18th July 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Ensure that the Women on the Front Line (WFL) programme strategy and implementation stages are clearly communicated to stakeholders on regular basis.
- Ensure that Mrs Welby is aware of all developments, decisions and issues, building her suggestions and directions into the planning and outworking's of the WFL work.
- Maintain and proactively lead an effective comms strategy for the WFL work for both internal use and external focus. Including producing a bi-annual newsletter.
- Manage translation of the newsletter and any other relevant communications.
- Maintain strong relationships with international WFL champions working closely with the Women on the Frontline Follow-up Coordinator.
- Manage the web developers, toolkit designers, proofreader, and other contractors to deliver projects on schedule and budget. For example, building the website and designing the toolkit.
- Hold the web developers and other contractors to account for hitting targets in design and implementation stages.
- Provide comprehensive understanding of budgets and accounts for the WFL work and be able to participate in, draft and defend funding applications to charitable trusts for funds for future WFL work.
- Organise all administrative support for the WFL international retreats by: supporting visa application processes; negotiating prices of air travel; booking travel; working with in-country supporters to find accommodation and plan / support international WFL stakeholders in joining retreats from countries other than the UK.
- Maintain positive relationships with the largely volunteer WFL committee leaders, ensuring diary commitments for the WFL work are upheld and volunteers are aware of and able to participate in regular meeting cycles and events.
- Responsible for the day-to-day administration of WFL. For example, booking regular WFL meetings, setting up online meetings, taking minutes and actions in meetings, circulating minutes to stakeholders.
- Write reports to senior managers, trusts and funding bodies.
- A salary of £15,567.20 (FTE £38,918) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Peer Mentor Coordinator Young Women & Girls
Salary: £26,000 - £32,000 (pro-rata)
Location: Hammersmith and other London centres
Hours: 14 Hours per week
Contract: Fixed Term Contract – until January 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As the Peer Mentor Coordinator (Young Women & Girls), this is an exciting time to join Advance while we embark on our journey to reach even more young women and girls aged 13-25 in need of support. You will project manage the mentoring service and recruit, support and develop Volunteer Mentors in their roles. Working as part of an innovative and newly-funded service, you will also work closely with the Maia Service Manager to capture and share feedback and learning from the project, using this to inform the ongoing development of Advance’s ways of working with YWG and disseminating findings widely across key partners and networks.
About You:
To be successful as the Peer Mentor Coordinator (Young Women & Girls) you will need the below experience and skills:
You will be able to project manage the Maia’s Service’s peer mentoring programme, liaising with keyworkers and partner agencies to successfully establish and run a peer mentoring programme across six boroughs.
You will be able to effectively engage and recruit women with lived experience to act as Volunteer Mentors for the YWG engaging with the Maia service.
You will be able to develop resources and deliver a training package to Volunteer Mentors, including sessions on key topics such as safeguarding, data protection and confidentiality, building relationships and maintaining boundaries, active listening and risk and crisis management, as well as specialist workshops focused on the challenges facing YWG, including violence, abuse and exploitation and contact with the criminal justice system.
You will have experience in developing and maintaining links with partner agencies (statutory and non-statutory, including children and young people’s and women and girls’ voluntary services) across the six boroughs, raising the profile of the Maia service and developing specific referral pathways for Volunteer Mentors and the YWG they support where appropriate.
You will be knowledgeable and have a strong understanding of the challenges facing vulnerable young women and girls, including the impacts of domestic abuse, exploitation, mental health and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 14 July 2024 @ 23:59
· Interviews are taking place week commencing 22 July 2024
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Operations Manager to join our team in Gloucestershire, working 37.5 hours a week. This role is based at our Gloucester office, also covering the Wiltshire & Swindon region with weekly travel expected.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
We are seeking a dynamic and adaptable individual for a hybrid role based in our Gloucester office with weekly travel expected to the Wiltshire & Swindon region. This position offers a unique blend of working environments supporting a healthy work-life balance, offering the flexibility to work from home on occasion.
As the Operations Manager for Gloucestershire and Wiltshire you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.
You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.
You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner, Gloucestershire Constabulary, Wiltshire Constabulary, Gloucestershire County Council, criminal justice agencies as well as other statutory agencies and third sector organisations across Gloucestershire and Wiltshire.
You will be the nominated deputy for the Area Manager covering both services and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.
As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
This is an exciting opportunity to lead ASSIST Sheffield’s experienced and diverse volunteer teams and staff in delivering high-quality support to people who are experiencing destitution as a result of being refused asylum in the UK. The post holder will join a small leadership team, collectively holding responsibility for the work of the organisation.
You will be experienced in managing or delivering support and advocacy services. You will be committed to the wellbeing of people seeking sanctuary in the UK and to the values of solidarity and respect which underpin ASSIST’s work. You will be confident in enabling volunteers to work effectively with skill and compassion. You will thrive on teamwork in a dynamic and challenging environment and will be ready to bring your skills to the leadership structures in a vibrant, learning organisation. You quickly grasp the subtleties of complex issues and identify patterns in challenges. You don’t stop at diagnosing problems, though; you come up with insightful, pragmatic, equitable, and sustainable ways to produce positive change.
You will be an excellent communicator, committed to forging positive relationships with partners, and ready to hold responsibility confidently and transparently.
And finally you put equity at the centre: You recognise ways that race and other identities intersect, especially with communities we serve. You identify potential for bias and actively work to minimise inequities in all areas of your work.
ASSIST Sheffield is a well-established charity which has supported people who have been made destitute following the refusal of their asylum claims for 21 years. With over 140 volunteers and a staff team of 12, this is a dynamic and challenging working environment.
If this sounds like you, we would love to hear from you.
BENEFITS
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Access to an Employee Assistance Programme - providing counselling and a range of other benefits
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6% Employer contribution to our workplace pension scheme
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Cycle to Work scheme
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Free Eye Tests
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Effective Line Management, personal and professional development opportunities
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A supportive, well-being-focused work environment.
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The opportunity to be part of an effective, well-respected community organisation
ASSIST is committed to equal opportunities policies and practises and welcomes applications from all sections of the community. We particularly welcome applications from people with lived experience of the asylum system.
ASSIST Sheffield works with people who are seeking sanctuary and who have been refused asylum. We provide accommodation, information and other support
The client requests no contact from agencies or media sales.
Job Summary
To be the initial point of contact for customers accessing Huddersfield Mission services. To provide initial stage advice and assistance on a variety of needs. To work within the Advice Team to ensure the smooth running of Huddersfield Mission’s drop-in service, responding to requests for advice and support to customers and triaging them to the correct team member for support.
Main Responsibilities
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
- To ensure the effective delivery of the Mission advice drop-in, telephone support service and appointments service
- Maintain accurate and confidential case management records and contribute to monitoring information for the service
- To make onward referrals and signpost where appropriate to other sources of help, such as statutory and non-statutory agencies
- To work with our Community Champion and other health partners to support customers underlying health needs particularly where these might be addressed with community-based intervention.
- To ensure impartiality and confidentiality when dealing with customers
- Regularly update electronic case records using our Lamplight – our CRM system to enable continuity of casework, monitoring and information retrieval.
Organisational Responsibilities
- To work in a non-judgemental, person-centred, asset-based way to enable customers to achieve positive outcomes, such as maximising income or accessing health and wellbeing services.
- A commitment to safeguarding children and adults at risk and to take appropriate action, in line with our Safeguarding Policy and procedures under the direction of our Designated Safeguarding Leads.
- To manage customer behaviour within the Mission policy.
- To implement and adhere to all Mission policies and practices in relation to all aspects of our work
- Any other duties and responsibilities, identified by the Advice Services Manager as are within your capabilities and level of responsibility, in order to meet the needs of the Huddersfield Mission
- To participate in meetings at the Mission, to promote partnership working with other support services within Kirklees
- To liaise with internal and external agencies where appropriate, including safeguarding referrals.
Employee Benefits
In addition to a competitive salary, we offer a stakeholder pension scheme where we will match the employee contributions up to a maximum of 6%.
We offer an employee Support program where staff can access a range of health and wellbeing activities.
Huddersfield Mission
Huddersfield Mission seeks to be a safe place for all in the heart of Huddersfield. We are an open and inclusive organisation that works with a wide range of people, but we recognise that we are particularly well-known for our work with people who are experiencing significant poverty, mental health, homelessness or addiction. Our strapline is Serving People, Changing Lives which highlights our approach of dealing with immediate needs and long-term or underlying causes. We value our staff and volunteers and support them with appropriate training and personal development.
Please see the job description and person specification for the full details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CORE PURPOSE:
Under the management of the Director of Client Services to provide specialist, evidence-based trauma therapy to children and young people seeking help from ASSIST throughout Northamptonshire.Therapy will be provided in an age appropriate manner.
ASSIST is a member of the United Kingdom Psychological Trauma Society and the European Society for Traumatic Stress Studies.All ASSIST specialist therapists are expected to work according to evidence based practice models (currently C.B.T. and E.M.D.R.), and in accordance with ethical practice.
Key Tasks
1.To provide specialist evidence-based trauma therapy in an age appropriate manner, to include play and art therapy to children and young people across Northamptonshire seeking help from ASSIST.
2.To deliver robust assessment and formulation measures, ensuring effective and appropriate interventions are delivered.
3.To deliver client services directly, and to receive appropriate clinical supervision accordingly.
4.To attend multidisciplinary meetings and liaise with various professionals as required for the wellbeing of the clients.
5.To be non-judgemental in approach to all work.
6.To provide information on service provision and trauma/Post Traumatic Stress related issues to schools, parents and other professionals, and how children can be affected by trauma.
7.To assist and maintain the administrative systems for managing casework and the upkeep of all client records, and to ensure confidentiality for all ASSIST Service Users, within the confines of the ASSIST confidentiality policy and Child Protection & Safeguarding Policy.
8.To maintain confidentiality and respect when dealing with client information.
9.To adhere to all ASSIST’s policies and procedures and to promote the values, spirit and ethos of the organisation at all times.
10.To assist in the daily administration of the ASSIST Clinical service, including the support systems underpinning this service.
11.To meet with the ASSIST Staff team to discuss appropriate development of the ASSIST service.
12.To produce written reports related to the area of work as required.
13.To be an active member of the ASSIST team, and to undertake other duties as commensurate with the nature of the post, as specified by the ASSIST Director of Client Services and Trustees.
14.To participate in regular performance reviews, compiling or relevant statistical data, and annual appraisal.
15.To fully recognise the complexity of the field of work, and continuously to update training and practice, according to current and on-going research findings.
The client requests no contact from agencies or media sales.
Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Debt Advice Caseworker. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.
We are seeking an experienced debt advice caseworker who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment.
The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice.
Main responsibilities:
To provide over-indebted Londoners with free, face-to-face/telephone advice that is accurate, effective and tailored to individuals’ circumstances. This includes:
● Provide case work covering the full range of debt - Interviewing those that access our service using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.
● Researching and exploring options and implications so that those accessing our service can make informed decisions.
● Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing.
● Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels.
● Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
See attachments for further details
Interviews will take place on Tuesday 23 July 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious College is London's first specialist Day College for young people aged 16-25 with a primary diagnosis of autism. We believe that every young person attending Ambitious College deserves a fulfilling, happy and rewarding life. Our educational approach always focuses on the individual.
As part of our growth plans, we are looking for an Occupational Therapist to join this ambitious transdisciplinary team made up of OT's, Speech & Language Therapist and PBS specialists. You will have the opportunity to help support in service development, to embed occupational therapy for our autistic learners using our tiered model of therapy provision.
You will be working with the Ambitious about Autism Quality of Life framework to ensure our learners are accessing occupations that are meaningful and purposeful to them, to support them as they prepare for adulthood.
The successful candidate will:
- Be a Professionally Qualified Occupational Therapist to a degree or diploma level
- Be proactive in strengthening the effectiveness of the occupational therapy team by bringing knowledge and insight into service design
- Contribute to effective team development and monitoring, evaluating and improving service delivery to participate in supervision and continuing professional development
- Commitment to occupationally focused, person-centred and evidence-based practice.
- Contribute to and evaluate the training and development of teachers, parents and other professionals
We offer a wide range of benefits including a commitment to CPD (Continued Professional Development) excellent career opportunities, professional membership fees paid, welcome bonus of *£2000 - £4,000 and 40 days holiday allowance + Bank holidays and more!
For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack below.
If you have any questions about the role, please contact Stephen Vickers.
Equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The HR Manager will be responsible for leading the delivery of the Human Resources function of Bromley Mencap ensuring that we recruit, retain and develop a diverse, motivated, and skilled workforce.
This new role will play a key part in strengthening the infrastructure of the charity as we develop further, supporting staff and inputting into strategies that focus on well-being, equality, diversity and inclusion, reward and recognition, and learning and development, to ensure employees across the organisation have the skills, resilience and resources they need to carry out
their work.
Directly reporting to the Chief Executive, the HR Manager will support the smooth running of the Human Resources function and the management of effective and confidential administrative systems and processes to deliver day to day HR services.
The HR Manager will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure, and act as first point of contact for HR related queries, seeking support or signposting to third party employment law advisors as relevant.
Application packs with full details are available on our website.
Closing date: Thursday 11th July 2024.
Interviews: Tuesday 23rd July/Wednesday 24th July 2024.
This is a new role, as we are looking to appoint our first Fundraising Manager.
Currently, we have a strong programme of Trust and Foundation fundraising, delivered by our CEO and functional managers, and a small programme of individual giving managed by our Communications and Campaigns team but no dedicated fundraising staff.
We are looking for an efficient fundraiser with an understanding of various fundraising strategies, from individual giving to trusts and foundations.
You will have to opportunity to build this role within a supportive and friendly organisation, and as part of our dynamic Communications and Campaigns Team.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
Hyde Park Nursery is the not-so-secret spot where we grow over 1,400 varieties of plants. Every year we produce nearly half a million plants for the Royal Park from our 8,200 square metre facility valuing around £1,000,000.
We are now looking for an Assistant Nursery Manager to join us on a full-time, permanent basis.
The Benefits
- A salary of £41,551 to £50,221 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a terrific opportunity for a horticulture professional with great leadership skills to develop their career with our historic organisation.
Unlocking your potential in the heart of London’s lush landscapes, you will cultivate a thriving environment while nurturing your career.
What’s more, you’ll have the chance to reap the rewards of competitive benefits, extensive leave, and the chance to flourish in a beautifully green, historic setting.
So, if you’re ready to elevate your expertise in the heart of London’s green haven, then apply today!
The Role
As an Assistant Nursery Manager, you will play a key leadership role in our nursery, managing a team of 13 and delivering a huge variety of plants throughout the year.
Reporting to the Hyde Park Nursery Manager, you will line manage a team of 12 staff and one supervisor, overseeing the bedding requirements of all six Royal Parks.
You will manage systems and resources on a day-to-day basis, ensuring we produce high quality crops at the right time, directing, specifying, monitoring and giving technical guidance.
Involved in all aspects of team management and nursery operations, you will ensure all team members are suitably trained, help manage the production list, control stock and assist with budgeting.
Your role will also involve:
- Managing an active volunteer programme
- Procurement activities
- Managing temperature and moisture control, pests and diseases
- Environmental management
- Troubleshooting for equipment
- Taking part in an out-of-hours on-call rota (to be confirmed)
About You
To be considered as an Assistant Nursery Manager, you will need:
- Experience in production horticulture
- Experience in line management, managing a team of operational staff
- Experience in writing and reviewing risk assessments, undertaking H&S checks and toolbox talks
- Computer literacy and working knowledge of MS Office programmes
- Good organisation and communication skills
Other organisations may call this role Assistant Plant Nursery Manager, Nursery Supervisor, Horticulture Production Supervisor, Horticulture Production Team Lead, Assistant Nursery Co-ordinator, or Greenhouse Assistant Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Assistant Nursery Manager, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.