Service Management Jobs

About the role

Ever wondered what it means to work at a grassroots organisation, working hard to fight poverty in the community? Well, this is your chance. We have a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontlines of a fast-paced, guest-facing charity. 

Sufra has always been #MoreThanAFoodbank, and this role is key to Sufra’s journey in trialling different methods of supporting residents. We are partnering with SALIENT, a team of researchers who are working with the public, partners from local and national government, food charities, community support teams, and the food industry on a range of food-related trials. In particular, they will be conducting a trial at Sufra where a range of different support is offered to Food Bank guests. The aim of the trial is to assess the impact of these different methods, and hopefully come closer to learning what support our guests prefer to receive from our food bank service.

The ideal candidate will work well in a busy environment and will have great people skills. They will have some experience in a customer-facing role, dealing with the public and potentially vulnerable individuals. The successful candidate will be the first point of contact for members that register with the pilot project and will be confident answering queries confidently speaking about the trial. The candidate will work closely with the Food Aid Manager and SALIENT researchers to ensure accurate data tracking once participants are registered, including collating receipts, supporting with feedback interviews, capturing case studies and logging visits. The role will also include supporting the distribution of both parcels and vouchers and ensuring meticulous financial records of this are kept.

People skills are crucial to success in this role, as the successful candidate will be working alongside a range of people, ensuring that they are supported throughout the trial. Due to the diverse nature of Sufra guests, it would be beneficial for this candidate to speak Arabic, Somali, Farsi, or another community language.

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries. There will be training provided by both Sufra and the SALIENT team before the successful candidates starts leading on this exciting project.

We would encourage applications from local residents, with knowledge of the London Borough of Brent to apply.

Role Description

Supporting the smooth running of the SALIENT Food Trial, conducted at Sufra NW London. Supporting across the trial, focussing on participant recruitment, distributing different support methods and maintaining data throughout the trial. We hope to have this candidate in place by mid-August.

Main Duties & Responsibilities

Guest Recruitment

• Sharing information about the research trial
• Leading the recruitment of the trial, checking guest eligibility and contacting Sufra Food Bank guests and clearly communicating the trial in a non-biased and informative manner.
• Answering queries and concerns from Sufra guests and current participants and obtain consent to share data with researchers.
• Anonymising data sets for sharing with researchers.
• Creating awareness of the study amongst Sufra Foodbank volunteers through briefings, sharing links to the study video and information sheets so they are informed of how the study will operate.

Pilot data collection and tracking

• Work alongside SALIENT researchers to maintain a dataset to track participation in research.
• Distributing different methods of support for participants, during usual Food Bank collection hours.
• Implementing financial tracking of transactions made, and ensuring all financial monitoring is up to date and accurate.
• Exploring methods to reengage and support participants with low attendance.

Other Duties

• Joining staff meetings once a month and updating the wider team on the progress of the trial.
• Ensuring that our health and safety protocols and policies and procedures are adhered to.
• Ensuring that the service reflects the ethos, values and core principles of the charity and oversee the project’s development, so it is continuously and sustainably meeting community needs as they evolve.
• Attending regular supervisions with your line manager and staff meetings with the wider team.
• Undertaking any other reasonable duties to support the operations of the charity.

About the Operations and Facilities Assistant role

We are seeking an Operations and Facilities Assistant to work closely with the Senior Operations & Facilities Manager to ensure the effective and efficient running of the organisation’s administrative systems and day to day activities.

This role supports the work of the whole organisation – acting as our receptionist, as well as supporting on a wide range of administrative tasks across HR, systems, IT, and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal Helpdesk, playing a key role in responding effectively to enquiries, as well as supporting key projects within the Operations and Facilities team.

About you

We’re looking for someone with excellent organisational and interpersonal skills and well as good project management abilities. You’ll need to be able to manage multiple competing priorities, have strong research skills, and be keen to learn and innovate. You’ll be a good problem solver and have strong judgment as well as an awareness of risk. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our frontline staff.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

For more information about this role, including the essential and desirable criteria, please download the attached job description.

Location

Galop’s offices are located in London. This role will be hybrid, 3-4 days working in the office, 1-2 days working from home.

Hours

Full time (35 hours per week)

Contract

Permanent.

Reports to

Senior Operations & Facilities Manager

Salary

£26,030.63 - £28,309.92 (including an inner London weighting of £4,129.42)

The closing date for this role is 28th July 2024 at 23:59. Interviews for this role will be held on the 7th and 8th August 2024 at the Galop offices in central London. 

Please visit our website to apply. 

Key Purpose:

This role encompasses the day-to-day running of RABI’s mental health training programme. To include liaising with individuals and organisations seeking training; working with RABI’s specialist training providers; budgeting and invoicing, monitoring and evaluating the service.

In addition, the role will seek to explore possibilities for the development of the service, including working with external organisations across the sector to upskill and empower their staff.

The role involves cross departmental working, particularly with the Fundraising, Volunteering and Finance departments to ensure both the smooth running of the service, but also the development of it to ensure it reaches its full potential.

Implementing relevant procedures and processes, revising and facilitating continuous improvement will be key to the success of the role, with a focus on gaining impact reporting and integrating the service into the CRM. 

Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.

Key Responsibilities:

• Identify and develop opportunities to engage with prospective strategic corporate partners around mental health training.
• Lead the management and delivery of RABI’s mental health training from initial contact through to booking, invoicing and feedback.
• Manage the budgets related to delivery of the mental health training service.
• Work with other RABI departments to ensure promotion of RABI’s mental health training and maximise the opportunities it provides.
• Work with existing and prospective trainees to maximise benefits for both parties, identifying the training and ensuring training is kept up to date.
• Act as a first point of contact for strategic partners interested in mental health training.
• Provide subject matter expertise and advice to support the Senior Management Team in developing strategic priorities and projections.
• To support with the completion of collaborative working proposals and pitches that involve mental health training.
• To attend, contribute and chair where appropriate, meetings, briefings and reviews with existing and potential partner organisations.
• To provide reporting as required, related to the mental health training service.
• Act as a conduit to introduce partner organisations to other RABI teams as appropriate.
• Supporting on the development of partnership agreements, Memorandum of Understanding and other written documents as required.
• Act as a representative of RABI at events. 
• Working with RABI colleagues to collect and track data on the effectiveness of the mental health training, and impact reporting.
• Work to develop RABI’s mental health training service to maximise its impact and effectiveness across the wider farming community.
• To integrate the mental health training service from booking through to invoicing and reporting, with the CRM system, to ensure all data is captured, relationships managed and reporting provided.
• Be an ambassador for Partnerships internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
• Undertake any other responsibilities commensurate with the post which management representatives may require.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Person Specification:

Essential

• Experience of developing excellent relationships with high level corporate organisations.
• Ability to represent RABI and lead meetings with large audiences and partner-based events.
• Significant knowledge and experience of working collaboratively with organisations and stakeholders at all levels.
• Advanced research skills and proven record of environment scanning success.
• Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
• Negotiation and influencing skills and the ability to work with people at all levels with tact and diplomacy.
• Experience of developing and delivering presentations and pitches.
• Excellent organisation skills and the ability to manage own workload and priorities.
• High computer literacy skills including the use of Microsoft Office programmes, databases and CRM systems.
• Ability to travel throughout England and Wales and work unsocial hours on occasion.
• Affinity with the goals and objectives of RABI.
• Project Management experience, including monitoring & evaluation.
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
• A full UK driving licence.

Desirable

• Training background
• Farming background or knowledge of the farming community environment. 

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Fundraising Manager

● 21 Hours per week (ideally spread over 3-4 days)

● £35,000 p.a. pro rata (£21,000)

● Working from home, but with some travel to Central London

● Permanent contract

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.

Our work is primarily funded through grants received from charitable trusts and foundations, but we have exciting plans to diversify income to include major donors, corporate supporters, statutory awards and challenge events. This post will focus on supporting major donors, corporates and trusts and foundations.

We have:

✔ A clear plan of who we want to target for our workshops over the next 3 years, and a fundraising plan to support it

✔ An engaged leadership team and Board of Trustees

✔ Evidenced outcomes, rich data/statistics and compelling case studies

✔ Diversity and strong social purpose

✔ A new organisational strategy that sets our vision from 2024-2027

✔ A new CRM system that has been built to support our ambitions

Job Purpose

This is a new role, joining a small and growing Fundraising Team, with responsibility for proactively leading the cultivation and stewardship of potential and existing major donors, grant-making trusts, and corporate supporters, with a particular focus on driving significant income growth.

You will build and maintain lasting relationships with LMKs valued funders, thinking strategically and working closely with programme delivery colleagues to develop fundraising cases of support and impact reporting.

Reporting to the Head of Fundraising & Development, the successful candidate will join LMK’s core staff team, and will have a real input into our plans and strategies for the future by working with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board and trustees to develop and implement our long-term strategy.

Key responsibilities:

● Develop and deliver a structured and dynamic plan to engage high-value donors, trusts and corporate supporters.

● Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling supporters to achieve their fundraising goals.

● Work closely with colleagues to develop inspiring fundraising cases for support and impact reporting.

● Undertake prospect research, identifying prospective new funders for LMK

● Meet with and present to potential and existing funders with passion, enthusiasm and professionalism. 

● Manage funder relationships, ensuring that they are kept informed of progress, key milestones and future opportunities to support the charity, and that they are thanked and thoughtfully stewarded, in order to maximise retention, and increase levels of support over time. 

● Influence and shape project development and impact measurement by ensuring major funder needs are taken into account

● Work with colleagues to monitor the progress of grant-funded projects, ensuring that obligations are fulfilled within the terms of the grant wherever possible and informing funders in a timely fashion of any significant deviations from projections. 

● Proactively seek out feedback from funders where appropriate, share insights with the team and use this to inform LMK practice.

● Ensure all activities are legally compliant, in keeping with our values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.

● Ensure that information relating to funders is appropriately recorded in CRM systems, accurate and adheres to data protection guidelines.

● Provide regular reports and information to the Head of Fundraising & Development on your progress against plan, targets and income generated.

● Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.

Person specification

● A proven ability to work proactively to identify new contacts and opportunities for funding through extensive research

● Experience of providing excellent relationship management and stewardship resulting in increased levels of financial support from partners

● Excellent interpersonal skills and the ability to communicate effectively, both orally and in writing

● Thorough understanding of legal and charity regulations in relation to fundraising

● Skilled in identifying and developing creative, high-quality cases for support, funding proposals and impact reporting in collaboration with others

● Strong MS Office/Google knowledge, numerate, comfortable with data

● Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.

● A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential.

Safeguarding

This role is subject to a Basic DBS check

In return for your dedication, we will offer you

✔ The opportunity to help prevent relationship abuse and domestic violence in young people

✔ A competitive salary

✔ Working from home

✔ A genuinely flexible working environment

✔ Pension of 6%

✔ 32 Days of annual leave, (including bank holidays)

✔ Employee Assistance Programme

✔ Wellbeing perks

✔ A diverse, bold and collaborative culture with two social meet-ups annually in London

Please note: This 'hybrib' role is remote with some travel to London (up to 2-3 times per month). 

At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

We are looking for a dynamic individual to take on the day-to-day administration of BVSC. This is a key role at BVSC – a varied, interesting, creative role that requires a solid background in IT, database management, website maintenance, administration and supporting a large team.

Key Duties:

• Reviewing, refining and managing our database and website
• Ensuring the Community Directory is up to date, ‘live’ and reviewed regularly, with organisations supported to update and amend their own directory entries
• Providing administrative support to the CEO and HR & Governance Manager in their day to day work
• Supporting the Office Manager with induction and provide general support to the staff team with IT
• Being a key member of the social media and communications team
• Managing room bookings, events and CEO diary
• Supporting the Office Manager to manage the office service contracts

Planning Reviewing and Organising

• Overseeing the day-to-day BVSC administrative processes which include booking rooms, diary management, receiving phone calls, managing a general email inbox, updating our website and database, helping problem solve if occasional IT issues occur.
• Processing and recording Community Lottery applications.
• Team members are responsible for their own administration; however you will provide admin support to the organisation eg booking training courses, managing room bookings, offering support to staff that are facilitating Teams meetings/training events.
• Maintaining levels of stationery and office supplies as appropriate.
• Ensure all electronic and paper record systems which contain sensitive or person identifiable records are stored in compliance with the Data Protection Action and our Information Governance standards.
• To actively plan, support, and administer BVSC’s networks, internal and  public meetings – taking minutes when required.
• To review current electronic filing systems, keeping folders organised, up to date and using archive appropriately.
• To be a key member of the communications team that manage the BVSC Twitter, Facebook and Instagram accounts keeping them current and relevant by scheduling content created by the team.
• Raising and processing Purchase Orders to buy equipment and services for the organisation.

Communication

• Respond to general enquiries, answer the BVSC phone and being the first point of contact in the office, ensure delegation of this responsibility in your absence
• Communicating with all partners via email, letter and over the phone
• Being the key point of contact for all suppliers and support contracts

Research, Support & Development

• The post holder will help produce regular impact reports for senior staff
• Contribute comprehensively to the annual workplan, updating and completing actions as they arise
• Support BVSC and our member groups to meet quality standards as needed
• Research local and national events, training and funding opportunities to publicise for the charity sector
• To undertake any other duties which the CEO, line managers or Trustees may reasonably require.

Person Specification

Essential 

• Experienced office administrator with excellent interpersonal and communication skills
• The ability to work as part of a team and provide efficient and professional administrative support to other office members
• Excellent working knowledge of Microsoft 365 suite including Word, Excel, Outlook, and a range of 365 apps e.g. Teams, Forms, SharePoint – these are used daily
• Excellent IT skills and experience of maintenance and input to CRM database systems
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Knowledge of website management and maintenance (WordPress and Drupal)
• Experience of using various design, communication, or project planning platforms e.g. Canva, Sway
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Ability to develop and maintain relationships with colleagues, professionals, and voluntary sector providers across the borough
• Enthusiasm, flexibility and a positive ‘can do’ attitude
• Ability to prioritise your own workload and effectively manage several tasks at any given time
• Strong organisation and planning skills and the ability to work with initiative and with limited supervision
• The personality and temperament to deliver in a sometimes fast changing and busy environment

Desirable 

• Existing knowledge of local voluntary services and resources
• Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
• Ability to contribute own ideas and solutions to the team
• A good level of written and spoken English and grammar, numeracy, attention to detail with high level of accuracy
• Alignment to our organisational values

We are an open-access charity, funded by the generosity of our supporters, and here to help alleviate the pain and confusion caused by the death of a parent or sibling. Bereavement is devastating at any age, but for a child it is life-changing. Get in touch with us if you need support.

Our Vision:A world where no child grieves alone.

Our Mission: To help bereaved children, young people and their families find hope and healing

Our Values are very important to us and, as a member of the Grief Encounter team, you would be expected to hold these in your day-to-day work:

• Belonging - Through times of grief we deeply understand the profound influence of community. We honour heritage, diversity and important bonds that nurture our sense of self and our collective contributions to provide hope, healing and fulfilling lives.
• Courage - We’re not afraid to face grief head on and tackle difficult conversations openly and honestly with others. This gives everyone the courage to freely express their emotions and actively participate in making a difference
• Dedication - We dedicate ourselves to the lives of bereaved children and families. With unwavering resolve , we champion the needs of every child to shape hopeful futures with care, warmth and positivity, nurturing the past, present and future lives.

JOB SUMMARY

The post holder will managing and lead the effective high quality delivery of the Grief Encounter therapeutic services, including online services, through a team of Therapists, Clinical Supervisors, placement students and volunteers.

They will assist the Director of Clinical Services (DCS) in implementing and developing the therapeutic element including intensive therapeutic support, projects, budgets and service planning. This will include:

• Leading, implementing and developing therapeutic projects and service planning.
• Managing Grief Encounter therapists, supervisors, volunteers and placement students.
• Conducting assessments with families, supporting practitioners with complex cases in liaison with supervisors and delivering training.
• Ensuring appropriate safeguarding policies and guidance are being adhered to across all services, responding to safeguarding concerns and ensuring practitioners understand their safeguarding responsibilities.
• Working with the Bereavement Support Team to ensure the efficient and appropriate management of referral pathways.

Please see Job Description for more information

Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.

The role of Legal Assistant reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently and smoothly by providing a range of support, including preparing various legal documents such as grants and service agreements, ensuring accuracy and compliance with internal and legal requirements and working closely with colleagues across the organisation.

You will contribute to the smooth functioning of legal processes and ensure that colleagues and external stakeholders receive an efficient service.

This role is fixed term for 12 months, part time at 22.5 hours per week and can be based at any of our hubs in Leeds, London or Birmingham. We offer flexible working and consider alternative patterns of work.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

Senior Quality Assurance Officer

Location: Remote (UK based) with travel required

Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract:  Fixed Term Contract 12 months

Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.

Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.  

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Senior Quality Assurance Officer role: 

As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members.  A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body. 

Key duties and responsibilities of the Senior Quality Assurance Officer:

• To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner. 
• Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed. 
• Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
• To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
• Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints. 
• Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered. 
•  To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
• Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
• Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
• Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
• To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.  

What we are looking for in our Senior Quality Assurance Officer:

• Knowledge of quality frameworks appropriate to domestic violence services.  
• Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.   
• A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
• Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls   
• Experience of writing and producing briefings and reports   
• Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.  
• Experience of providing and/or managing direct services to survivors of violence against women and girls.   
• Excellent verbal, written and computer literacy skills.   
• Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.  

Benefits of joining us as our Senior Quality Assurance Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

HR / Payroll System Implementation Project Manager

Birmingham base - Hybrid  

£47,000 per annum, Excellent benefits and leave 

Fixed Term Contract – 15 months Maternity Cover 

35 hours per week 

Closing date: 7th July 2024

Interviews: 10 July 2024 at our Birmingham office 

An exciting opportunity has arisen for a dedicated HR Systems Project & Implementation Manager to join a busy, friendly, supportive, HR team.  You will be responsible for the implementation of our clients new HR Core, Onboarding and Payroll systems, designing, configuring and testing of processes for seamless transition to the new HR system.

This is an important role for the Trust, and a unique opportunity for a highly motivated individual to deliver all three systems on time and in line with requirements. 

With proven technical expertise in HR technology implementation, configuration and data management (preferably IRIS Cascade), you will collaborate with HR subject matter experts to create streamlined workflow automation process maps to maximise efficiency and minimise disruption to users.  You will possess proven project management skills in system implementation, together with a sound knowledge of HR policy, processes and procedures and how these adapt to workflows in the system.

A strong communicator, you will be able to convey complex information to diverse audiences, together with experience of collaborating with multiple stakeholders at all levels of the business, as well as external system providers.  You need to have experience of project management methodology to track progress and writing highlight reports for senior management. You will also have sound experience of payroll systems, preferably IRIS Cascade.

As well as advanced proficiency in IT and excellent MS Office skills, you will also possess an enquiring mind to identify user requirements together with strong organisational and time management skills.

You will be CIPD qualified and ideally hold a Bachelor’s degree in HR Management Information Systems, or Data Analytics but this is not essential. 

This is a hybrid role. Thrir modern office is based in Birmingham, and you will need to be flexible on the days you attend per week. 

If you are a positive, hard-working individual, with a can-do customer focussed attitude and a great sense of humour, then they would love to hear from you!  In return you will receive an amazing benefits package including 29 days annual leave, buy and sell of annual leave, contribution to health care costs, wellbeing allowances, EAP, cycle to work scheme, free onsite gym and exercise classes to name a few! They also have an active social committee if you are a social butterfly! 

Our client will only use the data you supply to them in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to their Privacy Notice for Job Applicants, available on the vacancies page of their website. 

Our client take diversity seriously and are committed to making diversity and inclusion a part of everything they do. They strive to create a workplace that reflects the communities they serve, and their vision is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and make the Trust an employer of choice. 

Our client are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. Tehy use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted. 

This position attracts  a ‘Golden Hello’ of £500 in first salary payment followed by £500 on successful completion of the probation period.

Our Vision:

We are a charity that delivers transformational services to children, young people and their families across West and North Yorkshire. Our residential homes offer a nurturing environment where children and young people enjoy life enabling them to flourish. Our staff teams share the vision of wanting  our children to achieve their best and so we provide a safe place where their needs are at the heart of every decision we make.  We protect and support children and young people. We do this by providing practical and emotional care and support. We make sure their voices are heard enabling them to have improved choices and outcomes to their lives. 

Our new home is unique as it involves a collaboration between Catholic Care, Bradford Council and foster families offering a therapeutic and trauma informed environment for children aged 6 – 11 years who have experienced adverse childhood experiences in their lives. As registered manager you will have the opportunity to recruit an exceptional team of professional  care staff who will support  the children and help them develop vital skills such as building relationships to help improve their overall wellbeing and support their psychological and emotional development  with the aim of preparing them for a long term ‘forever family’ placement. This is our passion and purpose  and sets the home apart as visionary for specialist intervention children’s services

Overview of Role

This is a brand-new role for someone to make their own! The home is a new addition to our range of services. You will manage the two bedded home working with children in a therapeutic manner, recognising the difficulties that children can experience when considering the impact of early life trauma,  adverse childhood experiences and disrupted attachments. You and your team will help them to learn to thrive in their day to day lives.  The successful applicant will support and manage a team of senior residential childcare workers and residential childcare workers, whilst acting as a corporate parent to the children we care for.

Why Join Catholic Care?

Catholic Care is a forward thinking and vibrant charity providing services for, and employing people of all faiths or of no faith at all.  For the past 160 years we have been meeting the needs of people who are or vulnerable across Yorkshire, having a positive impact on their lives.

Each year the work we do makes a positive difference to nearly 3,000 people, both through our CQC and Ofsted regulated services and in our local communities. We care passionately about the people we support who remain at the heart of what we do. We are a values led charity. Our values are what drive everything we do. They help us to make decisions about what we do, how we do it and who we do it for.

Your wellbeing is important to us and we will make sure you feel valued and part of the Team.  We are a Mindful Employer and accredited with Investors in People and our approaches are there to support you along the way. We also offer benefits which reflect your hard work, including generous annual leave, pension scheme and sick pay policy.

What We Can Offer You:

Competitive salary

29 days annual holiday plus bank holidays (full time equivalent)

Additional 3 days annual leave after 5 years of service

Comprehensive Induction Programme with ongoing learning and development

Career progression opportunities

Regular supervision

Regular performance and development meetings to support your ongoing development

Investors in People and Mindful Employer

Group Personal Pension Scheme

Healthcare Cash Plan

Cycle to Work Scheme

Employee Referral Bonus Scheme

The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to
continuous learning and professional development.

The post-holder will be responsible for:

• Taking a lead within our income generation function and working in close collaboration with our CEO to manage/deliver our fundraising strategy.
• Maintaining a portfolio of corporate donors/strategic partners to meet annual income goals.
• Designing, developing, and delivering training programmes tailored to our stakeholders' needs.
• Serving as a member of Sahir's Senior Leadership Team, contributing to strategic planning and decision-making processes to enhance the overall impact and effectiveness of our services.

Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices. 

The Physiological Society 

The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.

The position 

In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.

The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.

Who are we looking for? 

The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.

What can we offer you?

We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.

We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.

Please do not apply  if you do not have the legal right to work in the UK.

To apply, please email a CV and covering letter to the HR Manager via the button below.

We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Abuse Housing Advocates

Salary: £26,000 - £32,000

Location: Hammersmith with travel to other service locations Finsbury Park and Stratford

Hours:   35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.

About You:

To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:

You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.

With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related  to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you. 

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

· Closing Date for Applications: Sunday 21 July 2024 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• One week paid carer's leave
• Organisation wide away days
•  Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you an organised professional with strong administration skills? Join our team as a Service Improvement & Transformation Team Administrator and play a key role in supporting our mission.

As a Team Administrator, you will be responsible for efficient completion of all administrative tasks of our Service Improvement & Transformation Team. You will work closely with the Head of Service Improvement & Transformation, the Programme Lead, the Lead Research Nurse, and Project Managers, ensuring that projects are delivered on time and within budget.

Your role will include assisting in the preparation of proposals, reports, and other communications, ensuring that all necessary documentation is received prior to Committee meetings. You will also accurately review, process, and approve grant applications for our Care Centre & Network, Community Service Programme, and Research Nurse Network, ensuring compliance with our Guidance Policy. You will need to identify requests that should be treated as exceptions and escalate appropriately.

In managing support grant payments, you will handle tasks such as checking and authorising invoices, dealing with invoice queries, raising purchase orders, and maintaining precise records. Additionally, you will record actions and minutes from team meetings when required and ensure that all correspondence and actions are accurately logged in our CRM database.

This role requires a professional who can undertake various tasks with a commitment to our core values. If you are dedicated, meticulous, and ready to contribute to a vital part of our Association, we invite you to apply and become a valued member of our team.

Hybrid Working Expectations: up to 2 days per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

An organised and detail-oriented individual with strong IT skills and proficiency in Microsoft Office packages. Experience with CRM databases is essential.

You should be capable of managing and prioritising your workload effectively, even in a busy environment. Accuracy and attention to detail are crucial in this role.

Strong communication skills, including an excellent telephone manner, are a must. You should possess excellent interpersonal and negotiation abilities, with the tact and diplomacy to persuade, influence, and appropriately challenge.

A proactive approach to work and problem-solving is vital. Knowledge of relevant GDPR legislation and the ability to work within its guidelines are also required.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Strong IT skills and knowledge and experience of Microsoft Office packages.
• Ability to use CRM databases.
• Excellent level of accuracy and attention to detail.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.