Service Management Jobs
Reporting to: Head of Communications & PR
Location: London WC1X. Hybrid-working offered with a minimum requirement of 2 days in the London office with flexibility to attend the office more regularly as the needs of the role dictate.
Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)
About Us
Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.
For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music.
Our sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.
Love Music; Help Musicians
About the role
The Communications and Social Media Manager is responsible for overseeing the messaging and digital content of Help Musicians and sister charity, Music Minds Matter.
As a creative thinker, you will support the Communications team and wider organisation to deliver on-message content that connects with audiences. You will help the charities grow by consistently delivering engaging content across various platforms, focusing on on the purpose of the communication and how to achieve it.
With extensive knowledge of how to leverage social media, you will grow the charities’ audiences through innovative and interesting content that meets multiple departmental goals.
About you
As a dynamic and strategic communicator with a passion for driving brand success, you’ll play a pivotal role in shaping the charity’s voice and impact.
In this role, you’ll implement social media strategies that align with organisational and brand goals. Your management skills will be key as you support and guide the communications team to achieve multiple objectives, set KPIs, and deliver results. You’ll also commission and manage agencies and freelancers, ensuring smooth collaboration and goal achievement.
Your ability to bridge online and offline experiences with data-driven insights is crucial. You will develop and execute integrated strategies across digital and physical platforms. Proficiency in content management systems (CMS) and a good understanding of web capabilities are essential. You should be comfortable with written reports, public speaking, and delivering presentations.
Our work has direct impacts on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
How do I apply?
For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.
Deadline for applications: Monday 18 July 2024 at midday
Any offer of employment will be subject to providing evidence of a clear Basic DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
We are recruiting for an Individual Placement and Support (IPS) Employment Specialist in the London Borough of Barking & Dagenham.
Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, persuading them to use our service, working with them to recruit our clients to fill vacancies and sustain employment.
We are a Centre of Excellence and adhere closely to the principles of the IPS model in supporting people in to employment. No prior experience in IPS is required. The role we are recruiting for is as follows:
One Full Time: 35 hours per week - this roles will be based onsite/in the community 4 days per week and work from home 1 day.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. More information about IPS can be found at.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification points in their personal statement.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Monday 9am 15th July
Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early
Final Stage interviews: TBC
Please complete the screening questions and press apply to send your CV.
The client requests no contact from agencies or media sales.
About the role:
When someone sustains a spinal cord injury, it is a life changing experience.
Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, hospitals – or indeed anywhere that people affected by spinal cord injury may be.
As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Keyworker
Salary: £26,000 - £32,000
Location: Stratford
Contract: Fixed Term Contract (until March 2025)
Hours p/w 35hrs per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
To be successful as the Community Keyworker you will need the below experience and skills.
You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.
Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.
To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s North London vibrant Women’s Centre/office space.
You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London area.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
- Closing Date for Applications: Sunday 21 July 2024 @23:59
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us via the Advane website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.
We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
CENTRE FOR AGEING BETTER
Programme Manager
· Fixed term contract (maternity cover, expected up to 12 months)
· Salary £ 47,336 per annum
· Full time 37.5 hours (4 days a week minimum considered)
· Flexible working options will be supported.
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Programme Manager will work in the Centre for Ageing Better’s Homes team.
Currently, millions of older people are living in homes that are unsafe – cold, damp, mouldy or with other types of hazards. The Homes team run a series of innovation, research, peer-support and influencing projects, that all seek to ensure that no one lives in a home that endangers their health, wellbeing or financial security. We work across local and national government and collaborate with a range of stakeholders.
The postholder would be responsible for collaborating with colleagues in the design, commissioning and delivery of a number of projects. The Programme Manager will use their creativity and experience to design work that has a clear route to impact, ensuring that everything we do has a traceable link back to the people we are trying to support.
The role will also require that effective programme management processes are followed to ensure effective, timely and impactful projects (e.g. milestone planning, budget management, risk, stakeholder engagement and delivery).
About you
You will be committed to trying to tackle the housing crisis, particularly for older people at risk of poverty, ill-health and facing discrimination. Knowledge of the current housing landscape and/or ageing issues would be an advantage but is not essential.
It is important that you can demonstrate excellent project management skills, designing and delivering projects that have a clear route to impact. Working collaboratively with others and experience writing and communicating complex ideas in an accessible way are essential.
You are likely to be overseeing projects that stimulate change at the local level through supporting service redesign processes, innovation practices and evaluation. Therefore, we are particularly interested in hearing from people who have experience working with organisations to adopt new practices or undertake service redesign, and/or who have commissioned or participated in evaluations.
If you do not have this direct experience but believe you have other, transferable experience, please do apply!
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
The client requests no contact from agencies or media sales.
Our values are fundamental to how we work with clients and each other. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.
The client requests no contact from agencies or media sales.
Job description and person specification
Salary: £27,291 - £31,974 FTE (depending on skills and experience)
Contract: Permanent, Part-time (28 hours per week)
Reporting to: Head of Finance, Training, and Operations
Reports from: People and Culture Officer, IT and Data Officer
Location: Sevenoaks Wellbeing Centre, with flexible working options including part-time remote work.
About West Kent Mind
West Kent Mind enriches lives through better mental health by offering support to get well, stay well, and thrive. As an ambitious, award-winning organisation and a proud member of the Mind federation, we value collaboration, partnership, creativity, and growth. Working with us means engaging in projects that positively impact people's lives, fostering personal growth, and finding satisfaction in the work accomplished. You will be surrounded by supportive individuals committed to making a difference, which can instill a sense of purpose and determination.
About the Role
As our Operations Lead, you will work closely with the Head of Finance, Training, and Operations to ensure smooth daily operations. You will oversee the day-to-day operational flow of the office, ensuring West Kent Mind runs efficiently and effectively.
Who You Are
Your experience can be paid or voluntary, full or part-time, in the UK or overseas.
- Project Management: Demonstrable project management experience and transferable skills to support others.
- Data Presentation: Ability to understand and present data effectively through reports and presentations.
- Process-Driven: Committed to delivering efficiency, consistency, and quality, optimising our charity resources.
- Tech-Savvy: Adaptable and willing to learn new systems and software in a modern office environment.
- Operational Advocate: Passionate about the importance of effective and efficient operational support.
What You Will Offer Us
- Sector Experience: Experience in a small organisation, with a focus on developing and delivering impactful operational support.
- Operational Support: Familiarity with providing high-quality support in a busy and varied environment.
- Efficiency: A knack for creating order and being the first point of contact for colleagues.
- Proactive Attitude: Eager and ready to tackle any task with a willing attitude.
- Microsoft Office Proficiency: Competent in using Microsoft Office Suite, especially Word, PowerPoint, Outlook, and Excel.
- Communication Skills: Strong communicator, both face-to-face and in writing.
- Team Supervision: Some experience in supervising, coaching, and developing team members.
Key Responsibilities
- Operational Expertise: Serve as the go-to expert for building and internal processes, supporting colleagues in their daily work.
- Health and Safety Compliance: Oversee Health and Safety, including annual inspections, policy development, training, and risk assessments.
- Contingency Planning: Maintain plans and registers to address potential risks and safeguard assets.
- Team Supervision: Supervise the People and Culture Officer and IT and Data Officer, maintaining standard operating procedures.
- Administrative Support: Assist with operational administrative support, contract management, and developing ad hoc projects.
Adopting Our Fundraising Culture
West Kent Mind values a fundraising culture where all staff, volunteers, and trustees contribute to fundraising efforts. Whether securing funding for your area, writing thank-you notes to donors, or creating testimonials for grant applications, everyone is expected to embrace this ethos.
Benefits
Passionate Team: Work with a dedicated team making a positive impact.
Holidays: 23 days a year, increasing with service up to 30 days, plus bank holidays. Additional three days between Christmas and New Year (pro-rata for part-time).
Learning: Opportunities for coaching, training, and professional development, including free Mental Health First Aid training.
Pension: Auto-enrollment in our pension scheme with a 3% salary contribution.
Employee Assistance Programme: Access to confidential advice, counseling, and online tools.
Application Process
Please refer to our website and the attached documents for the job description and person specification.
For informal discussions, contact us via the website. Send a current CV and a statement (no more than 2 sides of A4) evidencing how you meet the points under ‘Who you are’ and ‘What you will offer us’.
Due to application volume, we may not acknowledge every application.
Please complete an Equality & Diversity monitoring form on our website. This information is processed anonymously.
Interviews are scheduled for 22 and 23 July 2024. Shortlisted candidates will be notified by 17 July 2024.
Please note: You must provide evidence of the right to live and work in the UK without restrictions for this role. We cannot sponsor visas.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Third Solutions are excited to be working in partnership with Pact to recruit a Partnerships Engagement Manager (Corporates).
Pact is a pioneering national charity that supports prisoners, people with convictions, and their children and families, providing caring and life changing services at every stage of the criminal justice process in court, in prison, on release, and in the community.
The role will be split 70% New Business and 30% Account Management. To excel in the role you will need to be tenacious and resilient, you will be joining a collaborative and supportive team and you will have the opportunity to really shape and develop the role.
The role is hybrid with one or two days in the London office.
The Role
Manage and lead a strong pipeline; identifying, researching, prospecting and cultivating potential corporate support.
Provide high standard of account management that supports continued commitment and growth c10-14 current partners
organise and run corporate engagement activities.
Contribute to the management and leadership of the fundraising team and the wider management team as a creative and proactive colleague.
The Candidate
Track record of securing new high value partnerships
Experience of managing and developing partnerships with flair and creativity
Demonstrable experience of building strong relationships with external and internal stakeholders
Strong communication and interpersonal skills with the ability to clearly convey concepts and inspire others through written & verbal channels.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
University of Oxford Development and Alumni Engagement
CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)
Location: Oxford – hybrid working may be an option
Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
- User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
- Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
- Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
- Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
- Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
- Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
- Interpersonal Skills: Excellent interpersonal and customer service skills.
- Technical Proficiency:
- Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
- Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
- Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- days annual leave
- Membership to CASE
- Training and Development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 4 July 2024 can be considered.
Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Quo Vadis Trust, our mission is to empower our beneficiaries to reach their potential and live the best possible quality of life that they can. We provide supported housing to over 200 adults living with mental health needs, and we are also 'Great Place to Work' accredited. As Finance Manager at Quo Vadis Trust, you'll be at the heart of our strategic mission, supporting the organisation to deliver its financial targets.
Annual leave and benefits:
- 24 days plus bank holidays and an extra day off for your birthday
- Life insurance
- Health care cash plan
- 24/7 employee assistance program
- Company pension with Nest
- A focus on L&D and real opportunities for career progression
Closing date: 5th July 2024, however we will be interviewing on a rolling basis and this vacancy may close sooner should a suitable candidate be found.
Communications and Business Development Manager
Salary:£35,235- £38,538 per annum + 6% pension
Employment type: Permanent contract
Hours:36 Hours per week
Location: North London including hybrid working
Closing date: 15 July 2022, 12noon
Interviews: 24 July 2024
Do you thrive in a dynamic environment where communication and business development go hand in hand? Are you passionate about creating positive social change?
The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.
We are seeking a talented and ambitious Communications and Business Development Manager to join our senior management team and play a pivotal role in driving our strategic objectives in communications, impact measurement, marketing, and fundraising.
Working with our Head of Healthier and Stronger Communities, you will develop and implement comprehensive communications strategies to enhance our brand awareness and stakeholder engagement; support our wider business development by researching and attracting funds from charitable trusts, foundations, and various funding bodies, ensuring the growth and sustainability of our work; and work with our senior management team to monitor and evaluate the impact of our programmes, effectively communicating outcomes to stakeholders.
First and foremost, we are looking for an ambitious and competent professional who is: passionate, self-starter and strategic in their thinking yet pragmatic in delivery; experienced in communications and income generation; understands impact measurement; has strong people skills, is a confident communicator and has the ability to write compelling narratives; and is excellent at problem solving.
We operate flexible working practices, and the post holder can utilise hybrid working arrangements as appropriate.
Are you ready to bridge the gap to a healthier and safer Haringey? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
1. Deliver person centred housing related support to clients that promotes their mental wellbeing and independence supporting them to progress to a life without the need for support. To work with clients in assessing their needs to create individual personal support and plans.
2. Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you take action to reach people from marginalised or disadvantaged groups and that the services you provide match their needs.
3. To network effectively with voluntary and statutory agencies to promote the needs of the clients. Working with clients so that they have the knowledge, understanding and skills to access services, support and to improve their mental wellbeing and resilience. To refer to other agencies where possible if they are not eligible for the service
4. To assist clients with benefits and housing and employment to increase income and opportunities to be suitably housed, keeping up to date with the Social Security system and housing legislation, ensuring that clients are referred for specialist advice where appropriate.
5. Focus on client involvement ensuring that clients have their views heard and that the needs and wishes of service users have an impact on the services they receive.
6. Work as part of the Housing and Tenancy Support (HATS) Team and the wider Newport staff team to develop and deliver activities that achieve positive outcomes for migrants in Newport.
7. Ensure all work is recorded and monitored and contribute to evaluating the service.
8. Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies outlined by the funders.
9. Share models of good practice to aid in organisational development across Mind in Gwent.
10. To contribute to the work of other projects and teams of Newport Mind as when required or directed to provide cover or to develop new skills or take on new opportunities.
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Employment Coach with our Employcare Project you will be supporting unpaid carers living in Manchester; providing support and coaching in order for them to re-enter paid employment or voluntary roles. The successful candidates will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
This role is subject to a Basic DBS check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
We are recruiting for 1 full-time equivalent role, but are open to a mixture of part time hours, so please put in your application how many hours you are interested in.
In your application, please outline how you meet the ‘Essential Criteria’ for this role. This is outlined in the ‘Person Specification’. If you don’t meet all the criteria, don’t worry, we still welcome your application and you can always get in touch with us for a formal chat if you have any questions.‘Desirable criteria’ are things that would help you in this role but are not essential. If you don’t meet these criteria, please still apply. You can use examples from your personal life as well as your professional experiences when completing the application.
Applications for this role close at 5pm on Tuesday 23rd July, with interviews scheduled for the W/C 29th July. However, we will review shortlist applications as they are sent in and so we may close this vacancy early if successful candidates are appointed, so please apply as soon as possible.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Part time (30 hours per week) permanent post
Based in Reading with hybrid flexible working arrangements
Salary in the range £20,064 to £24,522 per annum (£24,745 to £30,243 full time equivalent)
We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds and provide a range of Adoption Support services to families to support them on their adoption journey.
We are delighted to have secured funding to set up and establish a robust impact and data collection process and database so that clear outcomes can be measured and collected for the different areas within our adoption support services. This is a new role and the postholder will play a key part in delivering on this work.
Working alongside Adoption Support colleagues, the Database Officer will be responsible for maintaining the accuracy of the database, ensuring data is kept up to date as well as inputting, monitoring and evaluating data and service user details. They will also contribute to the collection of feedback and case studies from service users.
The Database Officer will produce comprehensive and tailored reports using both qualitative and quantitative data, derived from the new monitoring and evaluation system. These evidence-based reports are produced for a variety of audiences and will contribute to evidencing the effectiveness of PACT’s adoption support services.
We are looking for someone with previous experience in an administrative support role, with database and/or data capture administration experience. To succeed in this role, you will be proficient in producing reports from a database with a keen eye for accuracy and detail and have strong data analysis skills with an ability to derive meaningful insights.
If you want to make a real difference and join our inspirational team, please visit our website for more information, how to apply and the full job description.
Closing date: 9am Wednesday, 24th July 2024
Interview times available on: Thursday 01 and Thursday 08 August 2024
We look forward to hearing from you!
Please do not submit your CV, only completed application forms will be accepted. No agencies please.
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
Background Information:
Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) has a strong reputation for delivering good quality counselling services for over 20 years, achieving positive recovery outcomes.
This is a BACP accredited service and operates using a volunteer counselling placement model alongside paid clinical counselling staff, delivering bereavement counselling to adults living in Newham.
The Counselling Coordinator will be required to complete, oversee and screen clinical counselling assessments and referrals, provide administrative and data support for the smooth running of the counselling services including managing administrative assistants, and provide duty management to therapists in accordance with safeguarding policies and procedures.
Management Structure:
All Mind in Tower Hamlets, Newham and Redbridge staff are accountable to the CEO. The Counselling Coordinator will be supervised by the Counselling Service Manager who reports to the Operations Director.
Overall Purpose of the Post:
The Counselling Coordinator will be required to effectively support the coordination and supervise the activities of Newham Bereavement Service and Tower Hamlets Bereavement Service at an operational and clinical level to ensure that it meets its contractual obligations and KPI’s. Currently this service consists of bereavement counselling, brief counselling, and early bereavement support.
Key Responsibilities of Post
1. Management
1.1. Ensure the delivery of the service is in accordance to the contractual agreement
1.2. Effectively monitoring the database, looking for outliers and rectifying this on the Views database system.
1.3. Monitor and manage service capacity in accordance to contractual KPI’s
1.4. Ensure counsellors are at capacity within their individual caseloads and maintain effective clinical work at this level.
1.5. Monitor, identify and report any gaps in volunteer staffing levels both planned and unplanned to the Counselling Services Manager and take appropriate action
1.6. To provide duty management to therapists (counsellors) and support / guide them in accordance to safeguarding policies and procedures
2. Training
2.1. To support the Volunteer Counselling Placement Programme
2.2. To support the recruitment and induction of Volunteer Placement Counsellors in line with Mind in Tower Hamlets, Newham and Redbridge policies and procedures.
2.3. To support with ensuring that all new volunteers understand how to use the Views and IAPTus database system to meet the quality and recording requirements of the counselling services.
2.4. Ensure that all administrative assistants understand how to use the Views and IAPTus database system to meet the administrative requirements of the counselling services.
2.5. Consult with counsellors and provide guidance for extensions and signposting where necessary
2.6. To work with the team to coordinate and deliver periodic training workshops for counsellors according to service needs as part of their continuous professional development and to promote team building
3. Clinical
3.1. Complete clinical counselling assessments and recommend interventions for clients referred to the service.
3.2. Coordinate and oversee clinical counselling assessments and referrals to the service
3.3. Manage referrals received by this service ensuring that all relevant client information is accurately and regularly updated onto the Views system
3.4. Screen referrals to the service for counselling in accordance with the service’s inclusion and exclusion criteria
3.5. Identify inappropriate referrals and discuss with the Counselling Services Manager
3.6. Ensure that the service is operating to full capacity in order to maintain required KPIs for waiting list levels
3.7. Manage client queries and related administrative requirements including answering the phones, data input, allocations to counsellors, updating care pathways and schedules, sending appointment letters and other communication.
3.8. Act as Duty Manager as required and respond to safeguarding issues and risk in an appropriate manner
4. General Duties
4.1. To support service monitoring and patient feedback mechanisms in partnership with the management team.4.2. To contact clients at the top of the waiting list and book in clients to the counsellor’s diary and send follow up client and GP letters when needed
4.3. To monitor discharge procedure by discharging people who have not engaged
4.4. To promote the services to other professionals, GP’s, IAPT providers within Tower Hamlets and Newham
4.5. To develop the profile of services in Tower Hamlets and Newham by maintaining close links with referral sources in particular local GP’s
4.6. To take measures to increase the accessibility of the service, by targeting under-represented groups in Tower Hamlets and Newham multicultural community. To promote cultural awareness and sensitivity in the process of service delivery
4.7. To ensure the service is operating within the BACP code of Ethics and Practice and complies with the BACP Quality Standards
4.8. To attend service contract meetings when required
Duties required of all Mind in Tower Hamlets and Newham employees
5. To work unsocial hours as required, evening and weekends as the service needs are identified and cover required
5.1. Undertake the induction programme as devised
5.2. Participate in staff meetings, team meetings, supervision meetings, appraisals, consultancy, training, team development sessions, working groups and other meetings as required, reporting back as required
5.3. Provide cover for staff who are absent, at the direction of the Counselling Services Manager
5.4. To be administratively self-servicing, with good organisational skills
5.5. Share responsibility for the effective use of systems and procedures for service users, finance, staff communication, and dissemination of good practice and effective working methods within Mind in Tower Hamlets, Newham and Redbridge
5.6. Share responsibility for health and safety practices, safeguarding or suicidal risk and reporting any concerns to line management and taking immediate action as required
5.7. Undertake all duties in accordance with Mind in Tower Hamlets, Newham and Redbridge’s policies, with particular reference to the Equal Opportunities and Health and Safety policies, and work towards their continuing development and implementation.
This job will be reviewed periodically in line with the organisation’s Business Plan. The role as described is not exhaustive and so there may be other areas which are the responsibility of this role
Qualifications
1.
Counselling or Psychotherapy qualification to Advanced Diploma level or above
E
2.
Accredited membership or registration with any recognised professional body or prepared to work towards this within the first 6 months in post
D
Experience
3.
Substantial and demonstrable experience of providing psychological interventions of at least 1 years post qualification
E
4.
Experience of managing client’s risk to self/others and making onward referrals to secondary care services, crisis teams, CMHT’s and safeguarding referrals. Also able to guide others in conducting comprehensive risk assessments and onward referrals accordingly
E
5.
Experience of the use of clinical outcomes measures, (eg. CORE-10, PHQ9 and GAD7)
E
6.
Experience using of IAPTus, Views or similar patient database system
D
7.
Experience of engaging and communicating effectively with a diverse range of people, including clients, staff and other professionals
E
8.
Experience of keeping accurate records and writing clear and concise case notes, reports and other forms of communication both internal and external
E
9.
Demonstrable experience of screening referral suitability and knowledge of suitability within the stepped care framework
D
10.
Experience of working with volunteer counsellors including recruitment, induction and line management
D
11.
Experience of delivering training/presentations to a range of audiences, ideally on topics which relate to mental health and wellbeing
D
12.
Experience of developing and running group-based treatment interventions
D
Skills and Knowledge
13.
Ability to work independently and as part of an integrated multi-disciplinary team
E
14.
Ability to prioritise and manage own workload and use own initiative in identifying and solving problems
E
15.
Ability to work flexibly and work unsocial hours, as required
E
Qualities
19.
Ability to influence and lead others to achieve shared goals
E
20.
Ability to work flexibly and work unsocial hours, as required and help others
D
21.
Demonstration of respect for diversity, inclusivity, and good working relationships
E
22.
Upholding ethics and organisational values
E
23.
Demonstration of commitment to own learning and continuous improvement through training and development
E
The client requests no contact from agencies or media sales.