Housing and Tenancy Support Worker - Migrant Service

1.      Deliver person centred housing related support to clients that promotes their mental wellbeing and independence supporting them to progress to a life without the need for support. To work with clients in assessing their needs to create individual personal support and plans.

2.    Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you take action to reach people from marginalised or disadvantaged groups and that the services you provide match their needs.

3.    To network effectively with voluntary and statutory agencies to promote the needs of the clients. Working with clients so that they have the knowledge, understanding and skills to access services, support and to improve their mental wellbeing and resilience. To refer to other agencies where possible if they are not eligible for the service

4.    To assist clients with benefits and housing and employment to increase income and opportunities to be suitably housed, keeping up to date with the Social Security system and housing legislation, ensuring that clients are referred for specialist advice where appropriate.

5.    Focus on client involvement ensuring that clients have their views heard and that the needs and wishes of service users have an impact on the services they receive.

6.    Work as part of the Housing and Tenancy Support (HATS) Team and the wider Newport staff team to develop and deliver activities that achieve positive outcomes for migrants in Newport.

7.     Ensure all work is recorded and monitored and contribute to evaluating the service.

8.    Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies outlined by the funders.

9.    Share models of good practice to aid in organisational development across Mind in Gwent.

10.  To contribute to the work of other projects and teams of Newport Mind as when required or directed to provide cover or to develop new skills or take on new opportunities.