Service Development Manager Jobs in Home Based
We are looking for an experienced and passionate Team Leader to work as part of our Advocacy Team.
We are looking for someone who has experience of supervising staff or volunteers and would like to move into a Supervising Advocate role
This position will be split between two services, 4 days at "Wandsworth and Richmond" and the remaining day at "South London and Maudsley"
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.
How you will make a difference
As well as providing independent advocacy and holding a caseload, I will provide line management to a team of multi-disciplinary advocates within the service. I will provide leadership and management support to that team and be accountable for motivating them to deliver a high-quality service, whilst working to maintain the Advocacy Quality Performance Mark standards. I will support advocates to be accountable for managing the day-to-day delivery of advocacy to their clients, ensuring they take responsibility for managing their caseload and delivering positive outcomes for clients accessing the service. I will lead the team to ensure Rethink CARES is embedded in the service and in the delivery of the service to ensure a positive working culture is maintained.
I will work with the following people and teams
• All staff and volunteers within the service
• Service users and user groups
• Community partners and voluntary sector groups
• Strategic partners within the local authority and NHS Trust
• Staff across all Rethink Advocacy services
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a senior leader looking for a move into the charity sector OR already in the sector looking for your next challenge?
If so get in touch with us!
At West Devon CVS, we are looking for a new Chief Officer to provide leadership, direction and overall mangement of the charity and our friendly team of 12 staff.
The role of Chief Officer in a VCSE infrastructure support organisation is wide-ranging and requires an agile leader, adept in relationship and people management and multi-tasking as well as being fearless in furthering the aims and objectives of the VCSE sector in West Devon. Someone who is capable of operating at both a strategic and an operational level.
Our Services and Projects
- Leadership and advocacy: We provide leadership in our community, strengthening our sector’s voice and influence on key decision-makers and funders.
- Partnerships and collaborations: We create and nurture opportunities for collaborative working by building networks and partnerships between local organisations and strategic partners so that communities are better equipped to collaborate and work together to develop and deliver projects; to respond in times of crisis; to understand need and develop solutions
- Community Development: Practical support to local voluntary and community organisations so that people and communities become more resilient and able to flourish. We provide training, resources and advice to strengthen the capabilities of local groups, enabling them to develop and strengthen their services.
- Active Citizenship: Active Citizenship and Volunteering is integral to thriving communities. We encourage and nurture volunteering opportunities, so that people can build connections and work together on things they care about, driving positive change locally.
- Health and Wellbeing Projects: Our projects deliver improved health and wellbeing outcomes where they can be supported by services from the not for profit sector. Current projects are Social Prescribing, Hospital Discharge and HOPE workshop facilitation. Whilst these projects are aimed at individuals it is with the explicit aim of re engaging them with their communities. The understanding of the services required and the ability to support services provide a wrap around service to the groups concerned.
If you enjoy a challenge then this is the role for you.
Please read the Recruitment pack attached
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
This role will manage the newly formed operations team to focus on ensuing that all Fundraising teams are able to focus on building relationship, creating asks, building supporter relationships and engagement. The Operations team will focus on all activity that could be described as back office, administration or fulfilment such as fulfilment, cash handling, payments, any other aspects that can either remove activity from fundraisers or support teams to deliver better or more efficient fundraising activity. This role will lead in developing and professionalising our Operations teams. Making sure that the team deliver their key role in ensuring Marie Curies fundraising success. This is an exciting opportunity to set up and run a new team.
You will be responsible for:
- Delivering excellent support across all fundraising teams to ensure they are aided to achieve our income, recruitment and engagement objectives as effectively as possible.
- Improving fundraising approach to support activities, ensuring it is aligned, efficient, and supporting teams across Fundraising to improve their support focused activity whilst ensuring our donors have great support experiences.
- Ensuring the team delivers end-to-end operational delivery of campaigns and products, leading on the sign-off of solutions and ensuring rigorous user acceptance testing of solutions.
- Ensuring Community Fundraising and other Fundraising teams are fully and appropriately supported to ensure the fundraising time is maximized and that supporters have excellent experiences.
- Working with the Web and Technology teams to ensure the Operations team maximises the use of technology to optimize the effectiveness and efficiency of support activity, including self-service if / where appropriate.
Key Criteria:
- Strong, demonstrable experience in an operations role with back office, team support and/or Fulfilment.
- Excellent relationship-building skills across a significant number of clients/teams.
- Experience working with and influencing senior stakeholders.
- Big-picture thinking with a strategic and continuous improvement approach.
- Ability to successfully manage and deliver projects on a larger scale.
- Experience streamlining processes and operations across multiple teams/scenarios.
- Strong people management skills and proven experience in leading teams to success.
Please see the full job description .
Salary: £48,000-55,000
Contract: Permanent (35 hours per week)
Based: Edinburgh or a commutable distance. You will be required to commute to our Edinburgh offices 2 days a week minimum.
Application & Interview Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: the 3rd of Nov 2024
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Senior Business Development Co-ordinator - 18-month Fixed Term Contract
Location: Oxfordshire
Salary: £35,000
Hours: 35
Job Type: Full time
Contract Type: Fixed Term Contract
Key Purpose:
This role encompasses the day-to-day running of RABI’s mental health training programme. To include liaising with individuals and organisations seeking training; working with RABI’s specialist training providers; budgeting and invoicing, monitoring and evaluating the service.
The role will seek to explore possibilities for the development of the service, including working with external organisations across the sector to upskill and empower their staff.
Leading on and supporting into other pilot service projects will also be included. This could include project management, research and writing proposal documents.
The role involves cross departmental working, particularly with the Service Delivery, Fundraising, Volunteering and Finance departments to ensure both the smooth running of the service, but also the development of it to ensure it reaches its full potential.
Implementing relevant procedures and processes, revising and facilitating continuous improvement will be key to the success of the role, with a focus on gaining impact reporting and integrating the service into the CRM.
Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.
Key Responsibilities:
- Identify and develop opportunities to engage with prospective strategic corporate partners around mental health training.
- Lead the management and delivery of RABI’s mental health training.
- Work with other RABI departments to ensure promotion of RABI’s mental health training and maximise the opportunities it provides.
- To collect and track data on the effectiveness of the mental health training, and impact reporting.
- Work to develop RABI’s mental health training service to maximise its impact and effectiveness across the wider farming community.
- To integrate the mental health training service from booking through to invoicing and reporting, within the CRM system, to ensure all data is captured, relationships managed, and reporting provided.
- To support the delivery of new projects and pilots as required, including scoping, researching, project management and reporting.
- To support the Business Development team in developing policies and processes to ensure the smooth running of the department.
- To attend, contribute and chair where appropriate, meetings, briefings and reviews with existing and
- potential partner organisations and service providers.
- Be an ambassador for Business Development internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
- Undertake any other responsibilities commensurate with the post which management representatives may require.
Person Specification:
Essential
- High computer literacy and technical skills including the use of Microsoft Office programmes, databases and CRM systems.
- Experience of developing excellent relationships with high level corporate organisations.
- Ability to represent RABI and lead meetings with large audiences and partner-based events.
- Significant knowledge and experience of working collaboratively with organisations and stakeholders at all levels.
- Advanced research skills and proven record of environment scanning success.
- Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
- Negotiation and influencing skills and the ability to work with people at all levels with tact and diplomacy.
- Experience of developing and delivering presentations and pitches.
- Excellent organisation skills and the ability to manage own workload and priorities.
- Ability to travel throughout England and Wales and work unsocial hours on occasion.
- Affinity with the goals and objectives of RABI.
- Proven Project Management experience, including planning, monitoring & evaluation.
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
- A full UK driving licence.
Desirable
- Project management background.
- Training background.
- Farming background or knowledge of the farming community environment.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-217341
Let's make every day a chance to create a brighter future for the next generation!
Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.
Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!
You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.
And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.
We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!
Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.
Join the Princes Trust Team and let’s make magic happen!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Harris Hill are excited to be working with a fantastic children’s charity, in their search for a Head of Technology and Digital Development.
Location: Hybrid working model - employees need to be comfortable travelling to Reading at least twice per month
Salary: £65,000 - £72,500
As Head of Technology and Digital Development you will lead the development and delivery of Technology, Digital and Data plans, ensuring a fit for purpose infrastructure that supports the organisation’s growth strategy, while continuously improving in line with new technologies.
Key responsibilities include:
- Leading in the development and delivery of a multi-year Technology, Digital and Data roadmap which supports the charity’s three-year strategic plan.
- Managing technology, digital and data related risks enabling the organisation to manage its operations and services safely and securely.
- Analysing and managing the organisation’s data governance, information security and cyber resilience.
- Leading the development of a multi-year IT strategy which supports the aims of the charity’s three-year business plan – develops, executes, and keeps up to date strategies (IT, Digital, Data) that delivers agreed outcomes.
- Effectively leading, managing, motivating, and developing the team through regular supervision, appraisal, and performance management, to develop them to their full potential.
- Developing and sustaining excellent working relationships with internal and external stakeholders, working with teams to both plan and deliver.
- Championing digitisation across the organisation, matching requirements to new digital products and the optimisation of current products.
The successful candidate will have at least 2 years’ experience of leading and managing a technology and/or digital department, with a background in developing and implementing effective technology/digital/data strategies. Experience of effective systems architecture and re-design is key, as is experience of procuring technology products and services and managing suppliers. You must also have a track record of delivering an end-user environment of more than 100 internal users and be confident in a range of cloud-based service platform providers and in managing in-house and outsourced managed services. Expert knowledge of digital and data IT security and governance requirements, including cyber security is a must, alongside experience of successfully managing departmental budgets in excess of £750k p.a.
If this sounds like you and you’re keen to hear more, please do get in touch ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Development Project Officer
Location: Slimbridge, GL2 7BT/Hybrid working possible for the right candidate
Salary: £34,405 per annum
Vacancy Type: Permanent
Function: Project Management
About The Role
As our Development Project Officer you will work with colleagues across WWT, bringing together project teams to develop inspirational visitor experience projects and activities across WWT.
The role will give you the chance to help shape unforgettable experiences for our visitors while also working to restore wetlands and unlock their power. The work will involve procuring and managing external consultants and contractors and working with multi-disciplinary staff and volunteers at our wetland sites across the UK. The work is varied and challenging and will involve creative thinking to develop imaginative solutions and then ensuring they can be delivered on the ground - no two days will be the same.
About You
To join as our Development Project Officer you'll bring:
- An appropriate degree, or equivalent in landscape design, construction, conservation management or visitor centre experience.
- Practical experience of exhibit design, landscape design, construction and/or site or facilities management.
- Project management skills including experience of managing the delivery of contracts.
- A team player with excellent communication skills.
For more information, please read the job description available on our website.
The role will involve working at sites some of which may be remote and a current driving licence and willingness to travel will be required. Hybrid working may be available for the right candidate, but regular presence at Slimbridge will be required.
When visiting our website, you will notice this position is referred to as an Experience Development Officer in the job description. This is how the role is known internally within WWT.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 28/10/2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410.
No agencies please.
This is a new role developed to support the CEO, The COO will be a key member of our leadership team The COO will work closely with the CEO and manage the SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity to join our thriving and committed Community and Events Fundraising team. We are looking for someone who is experienced in project management and implementation of ambitious supporter retention and stewardship programmes to maximize income generation. We are looking for someone who is creative, ambitious, and passionate about ensuring an excellent supporter experience, to help us drive income growth. This is a new role, offering you the opportunity to truly bring your strengths to it.
As the Community and Events Retention Officer, you will be an excellent communicator, a strategic thinker, take a test and learn approach and be able to demonstrate success of your strategies against KPIs and clear income targets. You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans.
This is a permanent full-time position based either at our new Headquarters: -The Salvation Army, Territorial Headquarters, 1 Champion Park, London SE5 8FJ, or flexible agile working from home.
Our exciting new building provides a more effective workplace to help The Salvation Army better achieve its mission. Applicants must be able to work within the Christian ethos of The Salvation Army.
Applicants must be able to work within the Christian ethos of The Salvation Army.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.
Closing date: 10th November 2024 at 23.59pm
Interview date: To be confirmed - weekly on an ongoing basis - You are encouraged to apply early.
In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services:
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1,171 clients accessed advice and advocacy services, including immigration advice
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305 clients attended our ESOL classes
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250 children, young people and families benefited from our after-school and family support services
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61 people were supported by our counselling team
What we can offer you
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Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
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A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
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A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator
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Flexible and hybrid working
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A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations
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Real potential for growth and a clear and deliverable strategy already in place
Our values
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Empathy: we put ourselves in the shoes of those we work with.
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Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.
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Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Role Overview
Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff.
Hours: 35 hours per week (including paid half-hour lunch break)
Salary: £55,000 to £60,000 per annum permanent
Leave: 26 days per annum plus bank holidays
Responsible to: Chair of trustees
As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:
Strategic leadership
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Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
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Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
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Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and organisational management
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Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
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Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
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Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial management and human resources
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Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
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Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
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Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
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Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
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Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.
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Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and influencing
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Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
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Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
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Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General duties
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Undertaking any other related duties as required and appropriate to the role.
Person specification
Essential criteria
- Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial management: track record of managing budgets and contracts effectively.
- Analytical skills: experience in complex report writing and data analysis.
- Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.
- Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.
- Policy and advocacy: experience in asylum-related policy or advocacy work.
- Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Senior Community Development Officer
Location: Curdridge, Southampton, SO32 2DP
Salary: £31,000 - £32,000 pro rata gross per annum depending on skills and experience
Part Time – 14 hours per week
4 Year Fixed Term Contract
Closing date: 24 October 2024
Interviews: We will be reviewing applications as and when they come in, with interviews being held on a rolling basis
The Hampshire and Isle of Wight Wildlife Trust is a grassroots movement working for nature’s recovery and to bring people closer to nature.
‘Our vision for a wilder future is beautiful and vital!’
Our future has to be wilder!
We are seeking a Senior Community Development Officer to join our cause.
To succeed in putting nature in recovery, we need many people on nature’s side – to support the Trust, to take action themselves and to persuade others to do things differently. The science suggests that to create a social tipping point in society where we can turn things around for climate and wildlife, we need 1 in 4 people to take meaningful action in support of the natural world.
This role will use a community organising approach to support neighbourhoods across Hampshire to take community led action for nature in their local area through two routes: The development and delivery of the Trust’s Wilder Neighbourhoods programme, and in partnership with the Greening Campaign, making space for nature. This role will take learning from this delivery and work closely with the Wilder Communities Manager, support, train and develop new ‘Super Champions’ in the community and line manage the Wilder Communities Officers to offer a cohesive programme for communities and neighbourhoods across Hampshire & the Isle of Wight which connects them with the Trust and Team Wilder through the Reaching Community Lottery project.
Wild About Inclusion!
As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.
We are happy to discuss the possibilities of hybrid and flexible working
This role will be based at our office in Curdridge, however, we are happy to accommodate a hybrid working routine, and discuss a pattern of work which suits the candidate. Traditionally, office hours are Monday to Friday, 9am-5pm with an hour lunch break.
We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs) and more.
To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Recruitment Pack below.
Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Money & Energy Adviser
Reports to: Money & Energy Advice Service Lead
Location: Based at home/preferred place of work, with travel across the region as required
Hours: 37.5 (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post
Contract: Full fixed term contract, ending 31 March 2026
Salary: 35 hpw £27,000 pa - pay review pending Jan 2025
(plus expenses, pension, and generous annual leave)
To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.
Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.
Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.
- Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
- Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services
• Act as a gateway to local information and access to:
- Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
- Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
- Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you
We are the UK's leading kidney patient support charity
The client requests no contact from agencies or media sales.
Key Responsibilities
Day to day delivery of Internal Comms projects & content:
- Work with the Corporate Communications team and senior leaders to deliver the internal communications strategy
- Develop, deliver and evaluate annual internal communications and engagement plans
- Provide strategic communications input on people-related projects including activities coming out of our new People Strategy
- Work closely with the People and Culture team in a business partnering approach, providing strategic advice and delivering communications for projects
- Develop approaches to measure the success of internal communications, and report on results
- Design approaches and lead activities to help staff engage actively in developing and delivering core areas of our work, from organisational strategy to our Diversity, Equity and Inclusion (DEI) commitments
- Manage strategic and prioritise internal communications projects
- Manage most communications with staff, ensuring a meaningful and balanced flow of corporate announcements, updates from across the business areas, newsletters, admin messages and internal communications part of wider integrated campaigns
- Support engagement processes with staff across all areas of the organisation
- Maintain and evolve internal comms channels including our intranet
- Support communications to staff in the event of a crisis or urgent event
- Manage all costs relating to internal communications
- Develop our internal tone of voice based on our brands’ personalities and values
- Draft and/or edit all written internal communications to high standards.
- Work with corporate comms and content leads to develop engaging content across a multiple of channels
- Liaise across all parts of our organisation to gather and unearth top-notch content, driving a strategic approach to informing, educating and engaging staff
- Execute and commission communications products in a variety of formats
- Build strong and trusted relationships with colleagues across the organisation
- Working with the People & Culture team and Operations team as key stakeholder groups, taking a business partnering approach, including supporting communications with our Staff Forum
- Successfully work with senior leadership team
- Support efforts to drive the success of the corporate communications team, processes and ways of working
Skills and Experience
This is a hands-on delivery role working in a fast paced and busy environment. You must be able to manage multiple projects and prioritise workload:
- Substantive demonstrable experience delivering internal communications, preferably in the non-profit sector
- Excellent copy-writing and copy-editing skills, with ability to flex tone as required and attention to detail - such as staff emails/updates, briefing & speaker notes for leadership, staff newsletter, PPT presentations & agendas
- Project Management of different projects in an effective way
- Comfortable flexing between strategic thinking and day-to-day delivery
- Confident working with senior leadership and managing stakeholders
- Ability to organise staff events onsite and externally – planning, logistics, tech & AV support, itineraries & presentations
- Excellent at building relationships, collaborative with a win-win approach to negotiating
- Comfortable with emerging ways of working, and working across teams
- Ability to brief and manage external agencies – including collating & managing feedback
- Leading communications to support organisation growth or change and new ways of working (desirable)
- Designing and delivering successful engagement activities
- Managing multiple tasks and projects, troubleshooting where needed
- Strong understanding of the role of internal communications in building and nurturing organisational culture and performance
- Using content and multiple channels strategically to inform and engage staff
- Strong understanding of translating a brand into effective content for internal audiences
- Producing a range of content formats including photography and film
- Working knowledge of SharePoint or equivalent, and of harnessing the opportunities it brings for comms and engagement
- Experience working closely with People/ People & Culture/ HR teams and other stakeholders
- Experience in delivering communications in a change context or working through organisational change
- Experience of line management
Knowledge and qualifications
- Proficient in MS Office Suite in particular PowerPoint
- Good working knowledge of SharePoint
- Understanding and experience of implementing HR policies and practices
- Good working knowledge of Mail-Chimp or similar mass mailing platform
- Good working knowledge of metrics for internal communications and engagement
- Good working knowledge of internal communications relating to diversity, equity and inclusion work
- Support change communications across the organisation as required, working with the Head of Corporate Communications and wider communications team
Abilities and Attributes
- Proactive, solutions-focused and able to work well under pressure and manage multiple projects
- Experienced in managing internal comms in NFP or Commercial Business
- Can do-attitude and hands-on approach
- Committed to continued learning and improving
- Interest in trends and technological advances that support internal comms
- Commitment to championing audience needs and acting on feedback
- Committed to embedding diversity, equity and inclusion in everything we do
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
COMMUNITY DEVELOPMENT WORKER (ISLE OF SHEPPEY)
HOURS: 18 hours per week (0.45 FTE)
24 MONTH FIXED TERM CONTRACT
SALARY: £11,732 per annum pro-rata (£26,072 for 1FTE)
Oasis Charitable Trust is a multi-national charity supporting communities in 8 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
We have an exciting opportunity for an experienced Community Development Worker to work as part of our Oasis Hub on the Isle of Sheppey, to engage and work with the community by helping them to access Hub activities, and the social supermarket project.
Key responsibilities will be:
- To deliver the Sheppey Support Bus project and ensure its day-to-day operational tasks are fulfilled.
- To liaise with our community partners including supermarkets, Fairshare etc to support and provide for Oasis activities, including the Sheppey Support Bus.
- To monitor and evaluate activities using monitoring tools available to the team.
- To develop other opportunities that will enhance our offer to the local community.
The successful post holder must have:
- A relevant professional qualification in Community Work or able to demonstrate qualification by experience.
- Successful experience of working with complex communities.
- The ability to deal with private information and sensitive issues with a calm and confident approach in difficult situations.
- Ability to function in diverse settings and with a wide range of professional agencies.
- Self-motivation, resilience, excellent organisational/administrative and inter-personal skills are essential for this role.
This is an exciting opportunity to be part of something pioneering on the Isle of Sheppey and to help make a difference to communities on a local level, while individually improving the life chances of everyone. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution.
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
If you are interested in this position, please email your most recent CV and covering letter. For further information please visit the Oasis Charity Jobs Website. In your covering letter, please answer the following questions:
- Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
- What personal attributes does a person need to do well as a Community Development Worker?
- How do you see the Oasis ethos and 9 Habits being displayed in this role?
There is no closing date as this is a rolling vacancy. Please submit completed applications as soon as possible.
Interviews will take place as and when suitable applications are received.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to become Head of Clinical Services to lead our highly-regarded therapy, consultation and supervision activities.
Our ideal candidate is an experienced parent-infant psychotherapist or practitioner psychologist who is passionate about supporting relationships between babies and their carers, and who can lead our well-established team of parent-infant psychotherapists delivering high-quality clinical work.
This post has specific responsibility for the recruitment, management and leadership of clinical staff, the quality of clinical delivery and development of parent-infant clinical services, informed by psychodynamic/psychoanalytic parent-infant therapy. There may also be opportunity to be involved in our highly-regarded national training delivery.
The Head of Clinical Services will be responsible for ensuring excellent safeguarding practice in the organisation. Please refer to OXPIP’s Safeguarding Policies for more details by clicking here.
This role is part of our senior leadership team, reporting to the CEO directly. The post holder will occasionally be required to deputise in the CEO’s absence.
We encourage hybrid working but all staff are required to attend two face-to-face meetings per month on Wednesdays, for a 8.45am start in Kidlington. This role will also require flexibility to attend face-to-face meetings in Oxfordshire as required.
The Oxford Parent-Infant Project provides a wide range of service development and Continuing Professional Development (CPD) opportunities. We have benchmarked our clinical salaries, annual leave and pension arrangements to the current NHS terms and conditions. The role is ideally offered as 22.5 hours per week but there is some flexibility.
We are committed to promoting and supporting equality, diversity and inclusion and welcome applications from anyone meeting the essential Job Description requirements.
The client requests no contact from agencies or media sales.