Service Design Lead Jobs

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.   

Hours: 40 per week, five days over a seven-day rota 

Location: Based at Shop from Crisis Ealing Broadway, 5 The Mall, London, W5 2PJ

Contract: Permanent, we are looking for the successful candidate to start in December 2024

About the role

Are you ready to make a difference? Join us at a pivotal moment as we embark on an exciting journey of national expansion. Shop from Crisis is opening a new location right in the heart of Ealing Broadway. This is an opportunity to be part of opening and establishing a brand-new shop, which will sell a mix of homeware, donated goods, and vintage pieces. As part of our dynamic retail team, you won’t just help run a shop – you'll help shape the future of charity retail across your local community.   

At Crisis we believe in the power of retail to create real social impact. Our shops are unique, reflecting the individuality of the communities they serve and we’re looking for an Assistant Manager who shares our passion for delivering an exceptional customer experience. You’ll work closely with the Shop Manager to drive sales, building a dynamic volunteer team and overseeing donations to create a welcoming and visually engaging shopping experience. Ensuring that every customer feels the positive energy of our mission to end homelessness.   

We’re not just about profit, we’re also about people. In this role your skills and experience will be key in fostering a positive and supportive environment for our team of staff and volunteers. Together we create a space where everyone feels valued, empowered, and inspired to contribute to our mission.   

 We actively encourage applicants from diverse backgrounds, particularly those with lived experience of homelessness or from marginalised communities because we know that diversity strengthens us all.  

This is a permanent role. You will be primarily based in one shop within London Zones 1-3; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.    

About you  

In this role we’re looking for someone with experience at a supervisory level and above, ideally within retail, who is passionate about the unique impact of charity retail and its role within a circular economy. You’ll need a keen eye for style and a passion for creating a visually exciting shopping experience. Equally important we are looking for someone skilled at managing and motivating teams of staff and volunteers, fostering a positive and productive working environment. Your commitment to sustainability will shine as you help to extend the life of donated goods, promoting reuse and responsible shopping. You’re not afraid to be bold in driving sales and impact and you’ll embody our core values while supporting the mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 17 Nov 2024 at 23:55

Interviews will be held in person on Wednesday 27 Nov (location TBC)

Can I use Artificial Intelligence (AI) technology for my application? 
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Senior IDVA:

Youth Realities is a youth and survivor-led charity based in Barnet, addressing teenage relationship abuse through creative education and specialist, survivor-centred support.

Youth Realities aims to: 

• Reduce abuse within teenage relationships 

• Increase awareness of teenage relationship abuse through education

• Empower young people’s personal development & growth

• Provide advocacy and trusted support for young survivors

Our vision is a world where young people live free from relationship abuse and violence. Our mission is to end relationships abuse by working with young people to provide specialist spaces for prevention, intervention and healing.

Appeal Director – Children’s Hospices Across Scotland (CHAS)

Are you ready to make a profound impact on the future of children’s palliative care in Scotland? As Appeal Director, you will play a vital role in our most ambitious appeal yet—driving the six- and seven- figure gifts needed for us to achieve our ambitions in the “It’s Not Just a Hospice Appeal”, to secure critical funding to transform Rachel House children’s hospice, and critically, transform the experience of children’s palliative care in Scotland.

In this high-impact role, you will work with an exceptional team to engage philanthropic partners, cultivate major gifts, and deliver on our ambitious vision. From shaping donor strategies to creating lasting, meaningful partnerships, you’ll play a central part in CHAS’s goal of raising £16.3 million to reimagine Rachel House and grow CHAS’s long-term impact.

“At CHAS, every day brings an opportunity to make a difference, transforming lives through generosity and compassion,” says Iain McAndrew, Director of Income Generation and Engagement.

Where You’ll Fit In

As part of our award-winning Income Generation and Engagement team, you’ll work closely with our Head of Partnerships and Philanthropy and report directly to the Director of Income Generation. The Appeal Director role is integral to our 2024-2028 Strategic Plan, connecting our vision to every generous partner supporting our mission to ensure no family faces their child’s death alone.

About You

To excel as Appeal Director, you will bring:

· Demonstrated success in securing six- and seven-figure gifts.

· Expertise in building lasting, meaningful relationships with high-level donors and partners.

· Proven ability to meet ambitious goals through strategic planning and effective

· The ability to engage, inspire, and articulate compelling cases for support.

· An alignment with CHAS’ vision and values, and a deep commitment to making a difference for children and families.

· Experience in either the nonprofit or commercial sector, with a willingness to navigate complex projects and stakeholders.

Why Join CHAS?

At CHAS, we’re committed to making sure that no one has to face the death of their child alone. We provide unwavering care through a unique model that spans hospices, hospitals, and homes, providing comfort, choice, and dignity to children who may die young and their families.

Working with CHAS means making an extraordinary impact every day in a supportive, collaborative environment. Here’s what we offer:

· Flexible Working: Embrace hybrid options with time split between home and onsite in any of our sites in Edinburgh, Glasgow, Kinross or Balloch, with family-friendly working arrangements.

· Professional Development: Exposure to a range of fundraising activities and continuous learning opportunities.

· Supportive Culture: Work alongside a high-performing, award-winning team dedicated to achieving ambitious goals through innovation and partnership.

· Comprehensive Benefits: Enjoy generous annual leave, a competitive pension, incremental salary progression, Blue Light discounts, and extensive health and wellbeing support.

What if you don’t meet all the job requirements?

At CHAS we’re committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusivity, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications or background listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Iain or our team for a chat to explore how you could be a great addition to our team.

Interested in Joining Us?

If you’re ready to take on this transformative role, we’d love to hear from you!

If you’re ready to take on this transformative role, we’d love to hear from you!

Follow the link to find more information including:

· Recruitment Pack including full job description

· Full list of benefits

· Contact details to arrange an informal chat with the hiring manager.

· Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

Application Deadline: 26 November 2024 

Interview Date: Provisional interview date of 6th December 

This role is subject to a PVG/Basic Disclosure check (level required will depend on base location).

Survivors of Bereavement by Suicide (SoBS), a respected UK-based charity since 1991, is seeking a compassionate and dynamic leader to guide our mission of providing vital support to adults affected by suicide loss. With a strong network of peer-led support groups and digital resources, we strive to reduce isolation and raise awareness of the unique challenges faced by those navigating this traumatic experience.

Key Responsibilities:

• Drive organizational growth and sustainability while ensuring impactful service delivery.
• Provide operational leadership and serve as the primary spokesperson for the charity.
• Collaborate with the Board of Trustees, staff, volunteers, and stakeholders to foster a culture of empathy and excellence.

Ideal Candidate:

• Proven experience in senior leadership, preferably within the charity, healthcare, or emergency services sectors.
• Exceptional people skills, strategic planning, and financial management expertise.
• A strong advocate for our mission, with the ability to build partnerships and access fundraising resources effectively.

If you are committed to ensuring that no one faces suicide bereavement alone, we invite you to apply and help us empower individuals on their journey of healing.

You will be a Youth and Wellbeing Practitioner or an Assistant Psychologist who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality.  This role is ideal for someone who is looking to develop their skills in youth and community work and/or working towards a qualification (degree equivalent) in Youth Work, Social Work, Therapeutic Practice, Clinical/Educational/Forensic/Counselling Psychology.

We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system.

You will be working in one of three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life.  Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.  This is a great opportunity if you are interested in therapeutic practice, and developing or using your therapeutic skills alongside the area of social action. 

*Please note, if you are applying as an Assistant Psychologist, you must have an undergraduate degree in psychology as per the British Psychology Society guidelines.

The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm.

Interviews will take place on Tuesday 3rd December 2024.

About the Company
Bluestep was incorporated in 2010 and is based at Blisworth Hill Farm in the lovely Northamptonshire countryside, commutable from Northampton, Milton Keynes and surrounding areas. The business operates in design, merchandise, storage and fulfilment services providing varied solutions to a wide range of clients in the charity, healthcare, outdoor education, corporate and sports sectors. We are a progressive, forward-thinking company that prides ourselves on a first class service.

Main purposes of job
As our Charity Account Director within the Client Services team, you will play the lead role in driving business growth across the Charity sector in line with our 4-year plan that we launched at the start of this new financial year (April 2024).

You will be responsible for the day-to-day management, leading, inspiration and coaching of our Charity Account Management team (from Senior Account Managers to Account Executives, possibly Apprentices down the line), while at the same time looking after a select number of high value Charity partners.

This responsibility will involve you being constantly immersed in the daily activity, providing on the spot advice and coaching to our team, making a concerted effort to get to know each of our clients and an expert knowledge of our portfolio of services on offer. Due to the experience and network of the successful candidate, we expect you to bring opportunities our way.

We are looking to appoint a candidate with the commerciality, leadership and ambition to push us to the next level.

Main responsibilities

Client Strategic Influence: Will play a huge part in creating, influencing and implementing strategy for a very small number of extremely high value, lifelong clients surmounting to a multi-million pound portfolio. Without your involvement, our clients would struggle.

Inspiring, Mentoring, Coaching: We expect the successful candidate to have a huge passion for developing teams and individuals. You should gravitate towards people and be an inspirational figure that the team will want to seek knowledge and support from. You should have the ability to help integrate and intertwine individuals with their clients, making them an indispensable extension to their team.

Reporting Lead duties: All members of the Charity team will report into this role and the individual will be responsible for all aspects of people management.

Living in the Detail: With such a huge client base within the Charity sector, offering a variety of services (Merchandise, Design, Storage & Fulfilment), we expect the successful candidate to have the capacity and ambition to immerse themself in the detail, investing an incredible amount of time getting to know individual accounts and clients alike. Much of this will take place in “real life” through discussion with Account Managers and clients, though detail will also come from Synergist, our CRM platform.

Strategic Implementation: Able to support the development and implementation of commercial strategy with the aim being to accelerate the growth of Bluestep as a business and industry player. Adaptability will be required as trends and needs develop over time.

Client Relationship Management: Love & Care is central to everything we do (Net Promoter Score is a key metric that we have introduced to the business) and your philosophy must be focused around this. Our Love & Care Manager is the key to unlocking the rewards of this and a resource that must be utilised to the best of your ability. This role will require management and delegation of clients when the team are on leave.

Sales and Revenue Generation: This role will require integrated working with our Client Services Director and Marketing team to ensure that sales support is directed in the right areas at the right times. This ties in with our recruitment strategy and demands. With the candidate’s standing within the Charity community, we also expect this person to unlock significant opportunities within the sector.

Collaboration: This role works very closely with our Client Services Director, who has overall responsibility for all Client Services related activity, and our Love & Care Manager, who will underpin and support all operational and client requirements for the team. Generally, this role requires collaboration across the business in order to guarantee success.

Budget Management: Responsible for creating and monitoring annual, quarterly and monthly sales and GP margin budgets across the Charity sector by individual. Responsible for communicating and agreeing budgets across the team.

Reporting: Develop and update reporting tools that keep the team and management abreast of performance, including presentations within our fortnightly “Scrum” meetings. Prepare and present regular reports and updates to leadership.

Drive change on Industry Trends: Not only offering solutions both internally to Management and to clients in order that these are addressed, but playing a huge role in ensuring they are implemented. This person should be an influential member of the sector community.

The above list is not exhaustive and duties relevant to the post or the individual’s experience may be required from time to time. Variation may occur to the duties and responsibilities at the request of the Managing Director without changing the general character of the post. Any variation will always be discussed first.

Charity Account Director Experience
Proven experience in Senior roles within a merchandise and design agency or similar environment
Experience working with Not-for-profit organisations or in-house roles including Senior Fundraising Manager/Director (essential)
Proven track record of winning significant new business, developing customer relationships and spend
Evidence of inspiring, coaching and mentoring teams of people to achieve success
Track record of creating positive, values-based cultures
Client-facing experience and extremely comfortable in presenting environments
Strategic thinker
Technology proficient (CRM systems such as Synergist)

Charity Account Director Skills & Attributes
A natural leader and inspirer
People-person
Superb teamwork skills
Excellent verbal and written communication skills
Capacity to take on a lot of information in a short space of time
Adaptable across many areas of a job role
Problem-solver and adaptable to certain situations
Time management
Strong commercial acumen: results orientated with a focus on achieving and exceeding sales goals
High standards of integrity, service delivery and customer care
Personable and fun to work with

On offer for the Charity Account Director

• We allow one day of remote working each week (increases to two days once 6 month probation period is complete)
• Some travel/overnight stays will be expected
• Salary: £50,000 - £60,000 per annum depending on experience
• Inclusion in our Profit Share Scheme (paying out up to 15% of basic salary) upon completion of 6 month probation period
• NEST Pension scheme (Bluestep contribution of 5%)
• 29 days of Annual Leave plus Bank Holidays
• Free onsite gym membership
• Enhanced Maternity & Paternity pay (upon completion of 2 years’ employment)
• Plus many more benefits included in our Perks Guide (including Private Medical Healthcare through Vitality on your 2-year anniversary)

To apply for the Charity Account Director Role
Please follow the Indeed process for applying.

• Application deadline: Friday 15th November 2024
• Stage 1 Interviews (Teams): Once application received and successfully through initial screening process
• Stage 2 Interviews (Face-to-Face): if successfully through Stage 1 interview
• Stage 3 Presentation (Face-to-Face): If successfully through Stage 2 interview.

The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.  

Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities. 

The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others. 

This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.

Job Specification

Student-facing Training 

- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others 
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation 
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance

Training Design & Development 
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy. 
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery. 
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership. 
- Maintain a keen understanding of training trends, developments and best practices 

Service Development 
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan. 
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices. 
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes. 
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development. 

Stakeholder Management and Partnerships 
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability 
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners

Candidate Specification

Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent 
- (Desirable) Relevant L&D/Training qualifications 

Experience
- Experience developing and implementing training programmes 
- Experience delivering large-scale events 
- Experience supporting others to become effective trainers and facilitators 
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer 

Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks 
- Understand the barriers to accessing and participating in training for different student communities 
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms

Skills
- Excellent interpersonal skills 
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately

Aptitude:
- Flexible and hardworking with a proactive work style 
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave) 

The list above is not exhaustive. For further details, please review our Job Pack.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

The Director of Charity will play a key  role in developing a progressive and growing NHS charity onto the next steps of its journey to fulfil the Trust’s ambition to be the charity of choice in the region.

You must be an ambitious and innovative leader with senior management experience and an extensive knowledge of fundraising and marketing, to command the confidence of staff and peers, with strong diplomatic skills and determination.

As the most senior management role with corporate responsibility for the Charity, you will work closely with the Director of Communications and Engagement and the Corporate Trustee to provide leadership, and strategic and operational management of the work of the Charity.  You will manage the fundraising team and play a leadership role in soliciting and stewarding major and principal gifts in support of the strategic priorities of the Trust, as set out in the Trust’s Strategy.

Proven communication skills are critical as the role also requires a level of confidence in working with a wide range of stakeholders, including NHS Directors, including non-execs, senior management, senior clinicians, hospital staff, patients, key donors, celebrities, businesses, community supporters and volunteers.

Playing a central to the role, you will be responsible for increasing the Trust’s charitable income from the current circa £2.4m per annum to £5m over the next 3 years.

The purpose of the role is to ensure that the Charity is well managed and that there are clear strategic and operational plans that reflect charity best practice and can allow the Charity to deliver its full potential for charitable support of Frimley Health NHS Foundation Trust. 

How to Apply 

If you believe that you are the right person for this role, please submit your CV and Cover Letter by Tuesday 03 December 2024 at 5pm.

Please note that the close date could be subject to change depending on the success of the recruitment process. Note: we are not using agencies for this role.

About You

We are looking for an experienced digital, data and technology professional who has substantial professional experience in the field. You will have a strong understanding of technology landscape, including data, cyber security, supplier and contract management, web, mobile, applications, collaboration tools, desktop systems, cloud solutions, and devices.

You will be well-versed in applying techniques, frameworks, and standards for technology development, release, maintenance, and support, working effectively with both in-house teams and third-party suppliers. A comprehensive and continually updated understanding of digital transformation trends and user experience, alongside experience in engaging and managing third-party suppliers, is key to this role. You will also demonstrate the ability to foster a culture of continuous improvement in digital, data and technology across all levels of the College.

You will have experience of contributing to a director-level team, and reporting to boards, committees and the CEO. As part of your broad approach senior management, you will be able to contribute to the life of the College as part of the Executive Team, which has responsibility for strategic delivery and team leadership.

Relevant qualifications in design, development, management, and change methodologies such as PRINCE2, Scrum, ITIL, TOGAF, APM, or similar will be beneficial. It would also be desirable if you have experience in the membership, academic, or health sectors, with an understanding of their structures, governance models, and cultural dynamics.

About the Role 

This is the primary role with responsibility for the delivery and assurance of core digital, data, technology, and related functions at the Royal College of Anaesthetists, at both a strategic and implementation level. The post-holder will report to the College’s CEO, sit on the Executive Team, and contribute across the College via staff engagement and through a range of committees and boards, including the Board of Trustees.

Key to the role are three functions:

1. Ensuring the security and fitness for purpose of College’s digital, data and technology estate.
2. Designing the College’s strategy for digital, data and technology in support of the overall College strategy and overseeing its implementation.
3. Unifying all areas of technology responsibility across the College to ensure product development, processes and operations are aligned as a cohesive whole.

Your duties include, but are not limited to:

• Take a proactive and collaborative approach to working with members of the Council, Board of Trustees and other stakeholders as required.
• Define, develop, lead and champion the College’s digital, data and technology strategy, ensuring that it is user-focused, resilient, sustainable, and demonstrably supporting our objectives and values.
• Ensure procurement achieves value for money and all expenditure supports the attainment of the College’s strategy and charitable aims, drafting business cases and negotiating and managing contracts as appropriate.
• Lead, motivate, and performance manage the IT Team ensuring that they focus on clear objectives, proactive collaboration across the College and wider sector, and are supported in their work.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 34 days of annual leave, plus bank holiday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

This role is maternity cover for the Head of Fundraising.

The Fundraising and Business Development Manager is a really exciting position which will play a key role in driving growth and sustainability for FearFree by identifying and securing new funding opportunities, developing strategic partnerships, and enhancing our service delivery.

The successful candidate will work across the senior leadership team, service teams, the fundraising team and the marketing team to ensure that FearFree is well-placed to respond proactively and also reactively to business development opportunities.

The role can be hybrid, with attendance at our office in Exeter or Trowbridge. The candidate should be willing to visit the fundraising team several times in the other office during their tenure.

The successful candidate will have the opportunity to make a real meaningful impact on the lives of those impacted by domestic abuse, sexual violence and stalking.

Main Duties and Responsibilities:

Fundraising and Revenue Generation:

1. • Support the fundraising and service teams to identify, research, and secure funding opportunities from trusts, foundations, government grants, tenders, and corporate sponsors.
   • Build and maintain relationships with donors and funding bodies to secure ongoing support.
   • Identify and build relationships with major donors and philanthropists/ philanthropic bodies to secure support.

Strategic Partnerships:

1. • Work with the fundraising team to identify and establish strategic partnerships with corporate, public, and community stakeholders.
   • Collaborate with local authorities, social enterprises, and private sector partners to develop initiatives that support FearFree’s mission.
   • Represent FearFree at external meetings, conferences, and events to promote the charity and develop new networks.

Service Development:

1. • Work with service delivery teams to help collate ideas and design innovative and sustainable programmes that support FearFree’s beneficiaries.
   • Project manage the creation and development of these programs and services from concept, to secured funding.
   • Monitor trends and changes in the domestic abuse sector and charity sector to identify new opportunities for service improvement.

Marketing and Communications:

1. • Collaborate with the marketing team to develop targeted marketing strategies aimed at raising the profile of FearFree.
   • Contribute to the development of campaigns that highlight the impact of FearFree’s work and attract potential donors and partners.
   • Engage with the media to promote FearFree’s services and successes and raise awareness about domestic abuse issues.

Team Leadership:

1. • Manage and support the fundraising team (Senior Trust and Foundation Fundraiser, Devon Fundraising Manager, Wiltshire Fundraising Manager), providing direction and guidance to ensure the successful delivery of objectives.
   • Foster a collaborative and inclusive working environment, encouraging innovation and professional growth within the team.

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for receiving your application form is Monday, 25th November 2024.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Home-Start Bradford District offers a unique service, recruiting and training volunteers who have parenting experience themselves to visit families with at least one child under five in their homes, offering informal, friendly and confidential support designed to increase the confidence and independence of families.

With a 25 year track record of delivering valued support to families and children in the area, Home-Start Bradford District is looking for a Business Manager (Co-leader) to bring a broad range of skills and experience which will develop and support the charity through its next phase of development. It's a varied and challenging role with considerable scope to make an impact on the organisation at an exciting time - working with a fantastic team making a huge difference to families across Bradford.

Working alongside our Operations Manager to co-lead the charity, you will together ensure that Home-Start Bradford District achieves its charitable objectives, working closely with the Board of Trustees to lead the team, implementing and continuing to develop the charity’s Strategic Plan, and ensuring that the necessary resources are in place to maintain the sustainability of the organisation.

The Business Manager will lead on the development and implementation of income generation, the financial management of the charity, the processes and administrative needs of the team, data and reporting, and the charity’s governance and legal obligations. They will need to make their mark quickly, identifying and generating new sources of income, with a particular focus on seeking commercial or unrestricted income.

Key responsibilities

This is a strategic role for which the key responsibilities are:

• Business development and strategic planning
• Income generation
• Financial understanding, budgeting and reporting
• Organising, understanding and communicating data
• Effective networking, PR and marketing
• Good governance

What we are looking for

As the successful candidate, you will have:

• demonstrable experience of leadership in an organisation of comparable scale and complexity
• experience of operating at Board level and capable of working with and alongside our board of trustees
• excellent knowledge of organisational development, with a successful track record of securing significant income
• proven experience of developing and implement wide-reaching strategies that successfully deliver objectives
• collaborative leadership skills with the ability to work alongside a Co-leader, and to bring out the best in a team
• a proven track record of taking financial responsibility, and setting and controlling large-scale budgets
• experience of organising, understanding and communicating data.

Great support has a substantial impact on small environmental charities and the people they benefit. This role will see you support an established, enjoyable, professional development programme for city farms, community gardens and care farms. In London you'll focus on training and showcase events, and nationwide you'll lead on helping organisations achieve the Green Care Quality Mark. The role will suit someone creative, methodical and comfortable with people. The role involves getting out and about, but most of the work is office work. This role does not include any practical gardening or farming activities.

Hours: Full time days (37.5 hours) per week. Or four days a week (30 hours) if preferred.

Salary: Starting salary of £31,580 including London Weighting.

Pension: 5% of salary for standard contracted hours after successful completion of a 3-month probation period.

Holiday:  33 days annual leave per year including bank holidays.

Contract: 12 months, subject to passing the three-month probation period. Possibility of an extension.

Location: Option to be based at a shared office space or to work from home. Frequent London travel. The person needs to live in London or be able to travel in regularly.   

Manager:  London Learning and Development Manager 

Start date: December or January with a paid day of training in December.

There are three elements to the role:

a) London Development - 3 days a week -
To support the delivery and co-ordination of a programme of targeted training and capacity-building for city farms and community gardens in London to improve their long-term viability, thereby contributing to the sustainability of vibrant local communities throughout the capital. This is a well-established, popular enjoyable programme and you would work closely with the London Development Manager, and SF&Gs members. Annual outputs include:  

· Training days designed and delivered by SF&G members

· Networking tours of community growing spaces

· Showcase events including the London Harvest Festival

b) Green Care Quality Mark (GCQM) Administration - 1.5 days a week
To support the UK-Wide GCQM programme liaising with our panel of Assessors, assigning applications for review and inputting data into our ‘Civi’ CRM.

The programme helps green care practitioners such as care farms demonstrate to clients, funders, commissioners, referrers and volunteers that they operate a safe, professional and caring place to be. 

The post holder will be responsible for administration and promotion of the GCQM, and supported by managers to retain participants of the scheme, attract new enrolments, and increase the associated earned income for SF&G.

c) SF&G Membership Support.
A half day a week will be dedicated to supporting SF&Gs UK- wide membership programme through social media, newsletters and database management.

Ideally the employee would work on both the London programme and the Green Care Quality Mark. If you are only interested in one of these, please get in touch. 

Recruitment Process:

Social Farms & Gardens is an equal opportunities employer that understands that the best employees may not always be the best at job applications or interviews.  We try to make our recruitment processes relatively stress-free.

You do not have to meet all elements of the Person Specification to be considered for the role.

We do not ask for any formal qualifications as not everyone thrives in a school setting.

We would like you to submit these three documents by email:  

•  A CV
• A Personal Statement giving specific examples of your experience for each element of the Person Specification.
• A cover page with personal details
• And complete an Equal Opportunities form, online

We will invite 4 – 8 candidates to an interview. We will provide all questions and tasks in advance. If interviews are really stressful for you, please let us know.

We then offer a paid trial day to the candidate that we would like to offer the role to. This is to make sure the candidate has a good idea of the kind of work involved, and the working environment.

We look forward to hearing from you.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website. 

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The CRM Marketing Officer is a new role within Anna Freud, supported by significant investment in the CRM systems and marketing resource. The post-holder will contribute to and build the organisation’s CRM strategy and marketing capabilities, laying the foundations for increased engagement with our audiences. They will also manage day-to-day CRM marketing activity, having autonomy to drive CRM campaigns, testing and customer-centric lifecycle communications.

The role will report into the CRM Marketing Manager and will be part of the wider Brand and Marketing team. The ideal candidate will demonstrate initiative, proactivity and curiosity to successfully deliver CRM marketing plans. They will collaborate with colleagues to increase the value of our database and advance this important area of work.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 25 November 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Friday 29 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held between Wednesday 4 and Friday 6 December 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Job Title: Research and Engagement Officer

Location: Healthwatch Wakefield, The Plex, 15 Margaret Street, Wakefield, WF1 2DQ, and Wakefield districts

Reports to: Operations and Impact Manager

Working Hours: Part-time, 15 - 22.5 hours per week depending on your preference

Salary: £27,000 per annum (pro-rata)

Pension: 5% employer contribution

Benefits: Flexible working, hybrid working, workplace pension

Job Purpose:

To plan and deliver engagement and research for Healthwatch Wakefield’s core and project work. To understand the experiences and concerns of people using health and social care services in Wakefield and represent this feedback to service providers and commissioners. The role involves some analysing of data and intelligence to influence change and improve services. 

Main Duties and Responsibilities:

Engagement:

• Work closely with the team to put together engagement plans for specific projects and core healthwatch work
• Conduct engagement in public spaces appropriate to project needs, such as community centres, health venues, and libraries.
• Manage a program of outreach sessions, identifying and arranging visits to organisations and community groups.
• Employ innovative engagement methods and involve volunteers in outreach activities.
• Follow up on information requests and signpost effectively, ensuring high-quality information standards.

Research:

• Work with the Healthwatch Wakefield Research and Engagement Project Officer to support the design of research collection methods, both quantitative and qualitative.
• Provide support and advice for other staff and volunteers conducting research.

Data and Intelligence Analysis:

• Support the Healthwatch Wakefield Research and Engagement Project Officer to analyse data to produce a range of high-quality research outputs, including reports and presentations for various audiences.
• Input engagement data into databases as required by the organisation

General Responsibilities:

• Support a positive team environment, ensure compliance with policies, and promote equality and diversity.
• Participate in internal and external meetings and contribute to the periodic review of job roles.

Person Specification:

Essential:

• Experience of engagement, particularly with hard to reach groups and communities
• Strong communication and interpersonal skills.
• Strong teamwork skills.
• Capable of working independently and managing a varied workload.
• Experience of using various engagement methodologies, including surveys, focus groups, interviews, and community meetings.
• Experience working with, networking, and developing partnerships with a range of people, including project stakeholders, diverse community groups, and other organisations.
• Proficient in Microsoft Office, including PowerPoint and Word.
• Commitment to the principles and values of Healthwatch.
• Demonstrates empathy, integrity, and a drive to influence positive change in health and social care.
• Willingness to travel within the Wakefield area.
• Ability to work flexible hours, including occasional evenings and weekends.

Desirable:

• Experience in data analysis, both quantitative and qualitative.
• Experience producing impact-focused reports and summary documents.
• Familiarity with local services and community needs.
• Knowledge of the voluntary and community sector, especially in Wakefield District.
• Good understanding of health and social care sectors, especially within the Wakefield area