Service delivery manager jobs

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

This is a senior leadership role at The Girls’ Network with strategic and operational responsibility for the successful delivery of our mentoring and ambassador programmes. You will lead a geographically dispersed, home-based programme team, ensuring high-quality, girl-centred delivery that meets our organisational goals and supports our long-term impact. As the charity’s Safeguarding Lead, you’ll oversee safeguarding strategy and decision-making, and play a vital role in championing best practice across the organisation. You’ll also be accountable for the mentor journey - from recruitment and engagement to retention, and act as our in-house expert on mentoring and impactful interventions for girls and young women. With a strong focus on continuous improvement, innovation, and data-driven decision making, this role is key to shaping and evolving our programme offer to meet the needs of the girls we serve.

Key Activities

Programme Delivery

• Operational ownership and accountability for the successful delivery of The Girls’ Network programmes, in line with our strategic aims and operational targets.
• Ownership and accountability for operational safeguarding decision-making in relation to programme delivery.
• Leadership of implementation and compliance of processes and procedures in the programme team, to ensure best practice, quality and consistency.
• Be accountable for our volunteer mentor community, including the mentor experience, engagement and retention. Ownership of our mentor recruitment retention strategy and ongoing activity.
• The organisation’s subject matter expert in relation to mentoring programmes and impactful interventions for girls and young women more widely, to inform the work we do.
• Ownership of data utilisation for effective ongoing monitoring and evaluation of the programme, to inform continuous improvement and progress to enable reporting to key stakeholders, including the CEO and trustee board.
• Oversight of the Ambassador Programme, including developments and enhancements to our delivery, in line with our strategy. This includes improved integration of the ambassador community to the rest of our programmes, enabling wider participation and great long-term impact.

Design and Development

• Develop and implement the programme’s operational delivery plan, in line with broader strategic objectives.
• Introduce an effective way of making iterative programmatic changes to enable continuous improvement and ensure we deliver a programme of consistently high quality, that remains current and flexes to the needs of the girls we support.
• Ensure a girl-centred approach to all programme delivery and development.
• Work closely with the Fundraising team to align partnership activities, managing high profile relationships relevant to the programme and identifying opportunities for joint-working and income generation.
• Identify needs and opportunities for innovation and growth and pilot new programme elements to deliver impact and, when appropriate, revenue

Team Leadership

• Effective leadership and direction of a programme team who are entirely home-based and widely geographically dispersed.
• Line management of senior members of the programme delivery team, the Programme Co-ordinator and MERL Manager.
• Foster a team environment in-keeping with our organisational values.
• Ownership of the professional development of programme delivery team members. This includes enabling new members of the team to have the tools to deliver effectively, as well as the ongoing development of existing staff.
• Ownership of recruitment of programme team roles, with support from the People & Culture Manager.

Safeguarding

• Named Safeguarding Lead for the charity with ultimate accountability for Safeguarding decisions.
• Working with Safeguarding Officers, ensure policies are kept up-to-date and reflect best practice.
• Review any key training and material, especially that which is shared externally.
• Ensure all staff and trustees undergo the appropriate training needed to meet their safeguarding responsibilities.
• Overall responsibility for the safeguarding phone, and any rota established for this.
• Management and training.

Wider organisational objectives

• Advocate and promote The Girls’ Network at every opportunity - for example, through local media, PR activities and social media.
• Build relationships across the organisation and outside it, always embodying and role-modelling the charity’s strategic direction and key messages.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• Someone who embodies The Girls’ Network values and can provide inclusive, supportive and effective programme and team leadership.
• A high-performing senior manager of programmes, people and projects.
• Demonstrable experience of effectively managing, motivating and developing a diverse, home-based team.
• Highly proficient in operationalising strategy, with proven impact, including undertaking piloting new approaches and adapting delivery to drive improvement.
• Someone who is comfortable with change as we develop and adapt our programmes and target operating model, moving towards the aims of longer-term strategy, which may mean some flex in the roles and responsibilities of the programme team.
• Experience of successfully growing, developing and maintaining a portfolio of programmes either in a charity, education, or comparable setting.
• A highly effective communicator, both in-person and in writing, capable of representing The Girls’ Network in a variety of settings and with a variety of stakeholders, including those in very senior positions.
• Experience of managing budgets and reporting against expenditure.

Please visit our website for the Candidate Pack and details on how to apply.

International Partnerships and Engagement Manager

London

£37,734 – £50,391 (salary will be based on skills)

Working arrangements: Full time (35 hours p/w).  Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office.

Are you an experienced, dynamic and driven business development professional with a passion for international partnerships? Our client is seeking an ambitious international partnerships and engagement Manager to develop and implement their global strategy. This is a unique opportunity to work at the heart of a prestigious medical federation that supports physicians worldwide.

Manage their international development and stakeholder engagement programme, based in London.

As the international partnerships and engagement manager, you will be responsible for the development and implementation of their international strategy. This will include building effective relationships with existing and potential examination centres/hosts, and the identification of opportunities to further expand our international presence of their MRCP(UK) PACES, Specialty Certificate Examinations, and potential conjoint examination arrangements, as well as support for education and training, development of curricula and assessment packages for national governments. Reporting to the head of communications, CPD and international engagement, you will provide close support and advice to the two medical directors for international training and assessment and be responsible for line managing the international partnerships coordinator.

Key responsibilities of the role:

• Expanding their global presence. Develop international partnerships and increase uptake of their examinations and training programmes.
• Building strong relationships: Work closely with existing and potential examination centres, training providers, and national governments.
• Developing market intelligence: Identify new opportunities for international expansion, competitor insights, and emerging trends.
• Driving growth & impact: Assess feasibility, develop new business proposals, and support the delivery of training, curricula, and CPD services.
• Ensuring operational excellence: Work with our teams to secure agreements and accreditation for international training programmes.
• Acting as a non-clinical evaluator: Conduct site visits to inspect international training programmes and provide recommendations for accreditation.

What you bring:

• A strategic mindset: Experience in business development, international partnerships, or stakeholder engagement.
• A strong relationship builder: Proven success in managing stakeholder relationships across different cultures.
• Market insight & commercial awareness: Knowledge of the global education and medical training landscape.
• Management skills: Experience managing a team and leading projects with confidence.
• Flexibility & international outlook: Willingness to travel internationally when required.
• Excellent communication & negotiation skills:  Ability to engage with senior stakeholders and drive strategic growth.

Their benefits 

The benefits they offer include:

• 29 days holiday per annum, plus bank holidays 
• group personal pension plan with 7% employer contribution
• interest-free season ticket loan  
• life assurance 
• annual pay award
• flexible working hours 
• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• occupational health team – includes employment and work-related health assessments, health checks and work station assessments 
• cycle to work scheme 
• health cash plan
• professional training and development opportunities
• enhanced maternity and paternity pay 
• staff discounts platform – including discounts on cinema tickets and a range of high street brands 

Closing date: 21 April 2025

Shortlisted candidates will be notified: w/c 28 April 2025

Interview date: TBC (interviews will be held in-person at our London office located at Regent’s Park)

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

Sense International has a fantastic opportunity for someone to join our team as our Programme Manager, working with our partners in South Asia and Peru. This is a permanent position working 30 hours per week, across 4 days, working flexibly between home and our office in King's Cross, London.

Sense International 2022-2027 strategy aims to remove barriers in societies and systems, so that people with deafblindness are fully included and can fulfil their potential, in line with the UN Convention on the Rights of Persons with Disabilities and the 2030 Sustainable Development Agenda.

The Programme Manager will work with Sense International offices and partner teams in South Asia (India, Nepal and Bangladesh) and Peru to support excellent programme and grant management. The successful candidate will support strong planning, resource mobilisation and innovation and scoping opportunities for expansion of our work in South Asia and Peru.
 

Key Responsibilities include

• Ensure that regional and country programmes are aligned with Sense International’s global strategy and country specific strategies and policies.
• Ensure high quality programme management, in line with donor requirements and SI policies and procedures
• Ensure effective programme planning and implementation as well as seeking out opportunities for continuous improvement and innovation.
• Ensure strong budgeting, disbursement, reporting and forecasting for all work in South Asia and Peru working collaboratively with the UK-based Finance team and country teams.
• Monitor country and regional plans and budgets on monthly and quarterly basis to ensure effective programme delivery.
• Collaborate with Finance colleagues to ensure effective systems are in place for managing finances related to the programmes operations and to ensure adherence to high standards of financial management in accordance with SI's Finance Manual and other policies.
• Ensure accurate and high quality internal and external reporting.
• Support reflection and sharing of learning from South Asia and Peru with the rest of Sense International.

Key skills and experience

• At least 3 years’ experience in programme management positions in the international development sector
• Demonstrable experience of managing multi country programmes and grants
• Demonstrable experience of designing and developing projects and programmes
• Demonstrable experience of designing, developing and implementing monitoring, evaluation and learning frameworks
• Demonstrable experience of managing, developing and tracking budgets
• Excellent verbal and written communication skills with the ability to communicate passionately and articulately

Please note the successful candidate will be expected to travel for up to 30 days a year to work with the teams in South Asia and Peru

For a full job description and person specification, please see the link on the left hand side of the page.
 

About Sense International

Sense International is the only international charity dedicated to supporting people with deafblindness and their families around the world. 

We operate in Bangladesh, India, Kenya, Nepal, Peru, Romania, Tanzania and Uganda.

Our vision is to ensure that no-one is left behind.  Our work focuses on ensuring that people with deafblindness are able to access education, healthcare and work, so that they can thrive and live life to their full potential. We are a small charity that has a huge impact because of the way we work.  We work directly with local people and local organisations so that our support is sustainable and has a life changing impact.

Our strategy is focused on removing barriers so that people with deafblindness are fully included; improving understanding of deafblindness through sharing skills and information; and ensuring the voices of people with deafblindness are heard and their rights are realised.  We receive funding from government, trusts, foundations and individuals.

Working at Sense and Sense International can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

JOB TITLE: National Fundraising Manager

LOCATION: Milton Keynes, Buckinghamshire Headquarters – based with regular travel across designated UK regions (including regular overnight stays).

SALARY BAND: Up to £35K depending on experience (mileage reimbursement for travel).

JOB TYPE: Permanent, Full Time (37.5 hours per week)

Job Purpose

To lead and manage regional fundraising initiatives around the UK, developing relationships with volunteers, donors, and community groups to maximise income generation and awareness. This role requires a combination of strategic oversight, operational support and hands-on engagement with volunteers and supporters across multiple regions. Ideally the National Fundraising Manager will be present at the charity’s office 1-2 days per week, with the rest of the time dedicated to travel across the UK in support of our extensive volunteer family.

Key responsibilities

Fundraising development

• Identify and cultivate new opportunities for national fundraising.
• Support volunteers with fundraising ideas, materials, and advice.
• Lead and manage the delivery of national fundraising events, from planning through to execution, ensuring they meet financial and engagement goals.
• Drive income from corporate fundraising in close collaboration with the Corporate Partnerships Manager

Volunteer and supporter engagement

• Visit volunteers and fundraising groups in designated regions across the UK to provide guidance, encouragement, and support.
• Build and maintain strong relationships with key supporters and community groups to maximise fundraising opportunities.
• Deliver presentations and attend events to raise awareness about the charity’s mission.
• Ensure all regional volunteer groups are equipped with the tools, resources, and motivation to fundraise effectively.

Administration and reporting

• Maintain accurate records of fundraising activities and volunteer interactions.
• Provide regular updates and reports on regional fundraising performance.
• Monitor budgets for regional activities to ensure cost-effectiveness.

Person Specification

Experience

• 2 years minimum community fundraising experience or fast paced, target driven field sales environment with demonstrable transferrable skills.
• Experience working with, supporting, and managing volunteers, including providing guidance and fostering a positive and motivated team environment.
• Demonstrated experience in planning, coordinating, and delivering fundraising events, both small and large-scale, with a focus on community engagement.
• Experience in developing and nurturing relationships with donors, supporters, and community groups, ensuring ongoing engagement and support.
• Strong background in administrative tasks such as record-keeping, reporting, and using CRM systems to track donations and supporter engagement.
• Experience in a role that requires travel across a wide geographic area, with the ability to manage time effectively and work independently.
• Proven success in working towards and achieving fundraising targets, with a focus on both short-term and long-term objectives.

Knowledge and Skills

 Knowledge

• Strong understanding of regional and community-based fundraising principles and practices.
• Familiarity with event planning and execution in a fundraising or community engagement context.
• Knowledge of the charity sector and compliance with fundraising regulations (e.g., GDPR, Fundraising Code of Practice).
• Awareness of the diverse needs and motivations of volunteers and supporters.
• Understanding of marketing and promotion strategies for fundraising initiatives.

Skills

• Exceptional written and verbal communication skills, with the ability to adapt messages for diverse audiences.
• Strong interpersonal skills to engage and motivate volunteers, supporters, and community groups.
• Proven ability to manage multiple projects simultaneously, meet deadlines, and maintain attention to detail.
• Creative and proactive approach to overcoming challenges in fundraising and volunteer management.
• Competence in using Microsoft Office (Word, Excel, PowerPoint) and experience with CRM or fundraising software.
• Confidence in delivering presentations and representing the charity at events and meetings.
• Ability to monitor and manage budgets effectively, ensuring value for money in fundraising activities.

Other Requirements

• A full current driving license
• Flexibility to work evenings and weekends
• Night away from home
• You will be required to have a criminal record check carried out by the Disclosure & Barring (DBS) when you first join the charity and at regular intervals thereafter.
• Comfortable with dogs in the workplace/office

Collaboration and communication

• Work closely with the central fundraising team, particularly the Community and Events Manager to align regional efforts with national campaigns.
• Attend team meetings at the Centre when required.
• Share success stories and best practices with the broader team to inspire and motivate others.
• Help with the charity’s communications content by spotting unique fundraising stories and provide photos and videos from events.

 Event support

• Assist with planning and delivery of events, including volunteer recognition events, fundraising activities, and charity-led campaigns.
• Act as a representative of the charity at external events, building relationships and increasing visibility.

​Benefits

• Sick Pay
• Health Cash Plan
• 26 days holiday, increasing with service.
• 5% Employer Pension Contribution
• Life Insurance
• Free On-site parking

Department: Insight, Policy, and Communications

Reports to: Senior Head of Policy & Insight

Location: Home-based, with extensive travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires frequent travel with overnight stays across England, Scotland, and Wales to manage community-based projects.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to lead the delivery of a new nationwide energy-debt support programme, providing crucial assistance to those in or at risk of fuel poverty.

We are seeking a dynamic, proactive manager with at least five years of experience in outreach programme management and people management, who can drive engagement, oversee complex projects, and ensure impactful delivery across diverse communities.

Key Responsibilities

Programme Management & Delivery

• Develop and implement a comprehensive nationwide outreach strategy to deliver energy debt support to vulnerable communities.
• Oversee a rolling year-long calendar of weekly community-based money and energy advice events, ensuring smooth execution and maximum impact.
• Manage funded organisations and partners, ensuring they meet their obligations under grant agreements and deliver high-quality services.
• Monitor and evaluate programme performance, using data analysis and impact reporting to refine strategies and enhance future outreach efforts.
• Provide monthly, quarterly, and annual performance reports to senior leadership, highlighting key outcomes and insights
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.

Stakeholder & Community Engagement

• Build and maintain strong relationships with local communities, organisations, and leaders, fostering collaboration and expanding outreach efforts.
• Advocate for BGET’s mission in public forums, policy discussions, and stakeholder meetings, influencing positive change.
• Foster strong working relationships with British Gas senior leaders, teams and volunteers, aligning outreach efforts with corporate social responsibility initiatives.

Team Leadership & Budget Management

• Lead and manage the Outreach Team, providing guidance, training, and support to ensure high performance and alignment with BGET’s values.
• Oversee the budget for outreach activities, ensuring efficient resource allocation and financial accountability.

Communications & Marketing Support

• Support the development of marketing materials and communication campaigns to engage diverse audiences effectively.
• Contribute to the design of promotional content, ensuring messaging aligns with BGET’s strategic goals and outreach objectives.

Person Specification

Essential Skills & Experience:

• Proven experience in grant and project management, including grant programme design and the use of project management software.
• Strong data analysis and reporting skills, with the ability to interpret trends and translate complex data into actionable insights.
• Excellent written and verbal communication skills, with the ability to engage a wide range of stakeholders confidently.
• Highly experienced in stakeholder engagement and relationship management, with an empathetic approach to diverse perspectives.
• Strong proficiency in Office 365 (Excel, PowerPoint, Teams), grant management systems, data management, and project management tools.
• Exceptional time management, attention to detail, and organisational skills, ensuring deadlines are met in a fast-paced environment.
• Self-motivated and proactive, with the ability to work independently while contributing to a small, dynamic team.
• Adaptable and flexible in response to changing circumstances, able to reprioritise as required.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.

Desirable:

• Experience managing outreach programmes within the energy or charitable sectors.

This role is an opportunity to make a real difference in communities across the UK, leading a programme that delivers tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact outreach initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship for this role.

We may close the advert early if we feel we have the right selection of candidates, so please dont delay in submitting your application.

Financial Planning and Analysis Manager

               

Role: Financial Planning & Analysis (FP&A) Manager

Employment Type: Full time (will consider compressed hours etc.)

Location: Hybrid/London (travel to London on an approximately monthly basis and for some team meetings)

Salary: £64,000 - £67,000 (excellent benefits, inc. 27 days holiday, 2:1 pension - up to 12% employer contribution and more)

Closing: 5:00pm, 22nd Apr 2025

Did you know that there are at least 20.3m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services?

That’s nearly a third of all adults in the UK.

We are Fair4All Finance. We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

We are continuing our work following our latest round of funding, and as a result we are now seeking a Financial Planning & Analysis (FP&A) Manager to lead our financial planning, budgeting, analysis and insight efforts.

The role of FP&A Manager critical in driving our financial planning, budgeting, and forecasting, ensuring that our resources are strategically allocated to maximise impact.

The successful individual will business partner with senior leadership and budget holders to align financial objectives with organisational goals, providing insights that support effective decision-making.

As a key part of our small, agile team, we seek a proactive professional with strong technical accounting skills and exceptional excel abilities, comfortable balancing high-level financial analysis/modelling with hands-on operational and business partnering support.

This is a fantastic opportunity for a proactive, technically strong finance professional who thrives in an agile, purpose-driven organisation.

Key Responsibilities

• Provide proactive business partnering and financial guidance to senior leadership, budget holders, and non-financial teams, enhancing financial literacy and decision-making across the organisation.

• Lead financial planning and forecasting across annual budgets, multi-year forecasts, and long-term strategic planning, ensuring alignment with funding and organisational priorities.

• Deliver insightful financial analysis and scenario modelling to inform decision-making, assess risks and opportunities, and support strategic initiatives.

• Develop and maintain effective financial reporting tools—including dashboards and models—to communicate performance and insights to financial and non-financial audiences.

• Manage cash flow forecasting and resource planning to ensure financial sustainability and alignment with funding cycles and delivery needs.

• Drive continuous improvement in financial processes and culture, promoting best practices, transparency, and efficiency in reporting and controls.

• Ensure compliance with financial policies and regulations, maintaining high standards of accountability, accuracy, and governance.

Essential experience:

• A recognised accounting qualification (ACA, ACCA, CIMA) with strong technical financial expertise.

• Proven experience in financial planning, budgeting, forecasting, and business partnering.

• Advanced Excel and financial modelling skills, including scenario planning and data analysis.

• Experience working with senior stakeholders, providing clear financial insights to support decision-making.

• Strong analytical and problem-solving skills with the ability to translate financial data into actionable recommendations.

• A proactive approach, with the ability to balance high-level strategic analysis with hands-on operational support.

• Strong interpersonal and communication skills, with experience working collaboratively across teams.

Desirable experience:

• Experience in a not-for-profit, impact-driven, or small finance organisation.

• Knowledge of funding models and financial sustainability in the social finance sector.

• Experience with financial systems and tools to enhance reporting and analysis.

• Experience of systems implementations and integration

• Experience of medium- and long-term resource financial modelling

Personal Characteristics

• Able to assess complex financial data and translate it into meaningful insights.

• Comfortable working in a fast-paced, resource-constrained environment.

• Able to build strong relationships and engage with senior stakeholders.

• Able to manage multiple priorities and deadlines effectively.

• Committed to Fair4All Finance’s mission and values.

Who are Fair4All Finance?

We are a not-for-profit organisation working with Financial Services providers to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

Founded in 2019, we are are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long-term financial wellbeing of all people is supported by a fair and accessible financial sector.

Our Benefits include:

• Pension (2:1), group life assurance, critical illness, and income protection, family leave

• 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

• Individual discretionary Training budget

• Book Club – mission aligned, up to 4 per year

Fair4All Finance is dedicated to fostering a diverse and inclusive workplace that reflects the communities we serve. We value different perspectives, experiences, and expertise, encouraging everyone to grow and contribute fully. We welcome applications from all backgrounds, including age, gender identity, disability, marital status, race, sexual orientation, pregnancy, and socioeconomic status.

We ensure fair and equitable treatment for all team members and applicants and actively recruit from a diverse candidate pool. We are open to making reasonable adjustments to support candidates and promote flexible working for a healthy work-life balance.

To apply, submit your application via Applied by close of business Tuesday 22nd April. Interviews will be held throughout April & May.

Please note that your application will be reviewed through a blind, unbiased process, so be sure to provide clear, specific examples in your responses.

This post is an opportunity to join a dynamic, succesful charity providing a respected psychodynamic training for counsellors and psychotherapists, as well as a counselling service in Frome and beyond.

You will be a qualified psychodynamic counsellor or psychotherapist, with training or teaching experience. You will support the Head of Training and the teaching staff in the delivery of a high-quality, psychodynamic training service.

Are you passionate about empowering young people and making a difference in your community? We’re looking for a dedicated and proactive Homelessness Prevention Coordinator to support young people in need, offering guidance, support, and opportunities for a brighter future.

As a key part of our team, you'll work alongside young people to provide homelessness crisis support when needed. You’ll get to meet and engage with volunteers, partners, and the wider community, helping to reduce youth homelessness through education, life skills, training, and collaborative partnerships.

The Homelessness Prevention Co-ordinator will support young people by assessing their housing needs, facilitating placements, liaising with our volunteer hosts and providing crisis support where necessary. This role involves partnership working with other agencies, delivering life skills training, and promoting available services to reduce youth homelessness. The successful candidate will also play a key role in community engagement through education programmes and events.

Key Responsibilities

• Conduct homelessness assessments and facilitate placements for young people.
• Provide crisis support and safeguarding interventions as needed.
• Host recruitment, training, and support sessions for our volunteer hosts.
• Capture data, maintain databases, and produce reports on our services.
• Develop relationships with housing partners and other agencies and promote service availability.
• Deliver life skills training and educational programmes, including school homelessness assemblies.
• Develop move-on housing options in collaboration with partners.
• Manage and contribute to youth ambassador programmes.
• Attend events and networking forums to represent the organisation.
• Co-ordinate with team members to maintain and improve homelessness prevention services.
• Recognise, record, and report safeguarding concerns effectively.

We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

As the Fundraising Operations Manager you will bring your experience and organisational skills to play a critical role in supporting our fundraising team to achieve income targets, develop a strong pipeline of funders to invest in our work and work with the team to maximise operational efficiency. You will also lead on events logistics and play a pivotal role in helping to manage data and reporting systems.

You will be joining an exceptional, talented and successful fundraising team, all with a genuine passion and enthusiasm for our mission to support young people achieve their ambitions. 

The role at a glance

Contract: 

This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates

Start date: 

Summer 2025 or as otherwise agreed

Working Hours:

09.00 - 17.30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location:

This role will be based at our Head Office in London. 

Salary:

£38,100, including London contribution of £2,600.
Pro rata for part-time candidate

Annual Leave:

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff Benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
• Employee Assistance Programme including access to wellbeing and legal support
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 28th April 2025

Interview Day (in-person) - 6th May 2025 Please ensure that you are available on this date.

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our Mass Participation strategy.

The Head of Mass Participation Fundraising is responsible for overseeing our mass fundraising team. Leading the Events, Community and Individual Giving teams to maximise income and to introduce and lead on a new and exciting mass participation programme. Developing outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.

 

MAIN RESPONSIBILITIES  

Specific Duties 

Leadership

• To lead and inspire the Mass Participation team fostering a collaborative and high performing culture that delivers against income and objectives
• Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
• Undertake quarterly reviews for all direct reports

Mass Participation Fundraising

• Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
• Use innovation and donor and market research to help define and shape Winston Wish’s Mass fundraising offer
• Lead the development of a robust lottery programme
• Work collaboratively with the Director of Income Generation to develop an approach to Gifts in Wills and legacy marketing
• Maximise income, by overseeing the development of key income sources, including community, challenge events, in memoriam and regular giving programmes
• Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
• Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
• Lead on the development and execution of acquisition strategies to meet agreed targets
• Lead on the development and execution of retention, conversion and upgrade strategies to ensure donor LTV and sustainable income

Strategy, Planning and reporting

• Develop and execute bold strategies to grow the charity’s mass participation portfolio, optimising supporter journey and maximising income generation
• Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
• Oversee the development of supporter journeys and stewardship of all mass audiences and key community relationships to maximise retention and ensure long-term income growth

 

Collaboration

• In collaboration with the Marketing Communications team, oversee the development of compelling integrated fundraising acquisition and engagement plans
• Liaise with trustees’ internal stakeholders to develop Mass fundraising activity, and contribute to reporting for trustees and SLT as required
• Manage key agency relationships to deliver successful fundraising

All Staff 

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

PERSON SPECIFICATION  

Essential 

• A proven track record in mass participation or public fundraising roles leading on the development of new, successful programmes
• Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
• Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
• Experience in effectively developing, managing and reporting complex income and expenditure budgets
• Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
• Excellent relationship-building and stakeholder management skills
• Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of decisions
• Experience of engaging supporters, volunteers and the public
• Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
• A proven track record of using data and insight to make effective decisions
• Experience of identifying and delivering innovative approaches
• Significant knowledge of the fundraising events and mass participation sector and understanding of the needs of participants
• A proactive and results-driven mindset.

Desirable  

• Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
• Experience of salesforce or other similar CRM systems
• Evidence of continued professional development

Recruitment Timetable

• Application deadline: Monday 28th April 2025
• Interviews: w/c 5th May 2025
• Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Digital Officer (Website) at The Royal Marsden Cancer Charity

Full Time, Permanent

Location: Chelsea, London UK with occasional travel to Sutton.

Hybrid Working: 40% of time in Chelsea/Sutton office, London UK

£28-32k DOE

What we offer:

• Hybrid working between home and Chelsea, London with occasional travel to Sutton.
• 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
• 27 days annual leave
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme
• Range of wellbeing initiatives

Looking for a meaningful career in digital?

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site.

About the role:

The Digital Officer is a key member of the Marketing and Digital team. We are a friendly, creative, and supportive team, responsible for raising awareness and growing the brand of The Royal Marsden Cancer Charity, as well as our website, email, social, direct mail, paid advertising and more. This is a particularly exciting time to join our growing team as we shape and improve the charity’s digital approach and prepare to launch a new large-scale capital fundraising appeal.

As Digital Officer you'll work closely with Marketing and digital colleagues, as well as fundraising teams across the organisation. You will be a key player in maintaining and improving the charity’s digital presence, focussing on website management and web content, keeping our supporters and audiences at the heart of everything you do.

It is also an exciting time to join our digital team, as this role will begin part way through a redevelopment of our website. The Digital Officer will play a vital part in supporting the wider digital team to QA and deploy the new site, and support the Digital teams efforts to embed new ways of working and processes for the new site and ongoing roadmap.

Responsibilities include, but are not limited to:

• Support day-to-day management and improvement of the website. Includes content updates to ensure information is correct and up-to-date, and editing pages as needed across the site, following digital best practice.

• Support with the blog content calendar and blog content creation. Writing, building, publishing and optimising digital content, then measuring performance using tools like GA4 and Hotjar.

• Embedding and promoting digital best practice. Ensuring new content developed follows digital, SEO and UX best practices and supporting colleagues within the charity to understand and deliver the best digital experience across key campaigns by providing advice, recommendations and feedback.

• Supporting the wider Digital Team in delivering a training programme across the organisation, which will embed our new content creation process and build digital skills across the organisation.

To be successful in your application you'll need:

• Professional experience using CMS (Content Management Systems) and knowledge of website management, on-page and technical SEO and digital best practice. Knowledge of UX is desirable but not essential.
• Experience using data tools, such as Google Analytics for reporting and identifying actionable insights.
• Excellent copywriting, editorial and proofreading skills.
• Experience in writing for the web or digital channels and creating content tailored to a variety of audiences.
• Ability to communicate, work collaboratively and build good working relationships.
• Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.

The following are beneficial to your application but not essential:

• Experience of digital collaboration and project management tools like Trello, MS teams or JIRA.
• Experience in a similar role within a complex organisation, charity or health/science organisation.
• Experience of working with contractors, agencies and freelancers.
• Previous training in digital publishing, digital marketing, Google Analytics, SEO, UX, copy writing or similar.

If this sounds like you, we’d love to hear from you!

How to Apply:

Please click 'Apply' and submit your CV and cover letter.

• Deadline for applications is 28th April.
• Interviews will take place from 28th April to 8th May.
• Role starts from 1st July.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role is a 2 year fixed term contract.

This is an exciting time to be joining the ambitious, award-winning brand, marketing and communications team in this new role, to develop and execute impactful marketing and communication strategies for our largest partnerships with Asda and People’s Postcode Lottery.

The next 2 years will be monumental as we celebrate our partnership milestones with Asda Tickled Pink - £100m raised by 2025 and our 30th anniversary in 2026.  It’s also set to be an incredible year for our partnership with the People’s Postcode Lottery as we’re planning to deliver engaging campaigns to amplify our partnership and highlight the impact of the incredible funds raised by players.

You’ll deliver a programme of marketing campaigns and communications across a range of owned, earned, shared and paid channels.  Working directly with our partners and alongside key partnership, marketing and communications colleagues across the charity, this programme of activity will amplify our partnerships, extend our reach, grow our brand awareness, and create meaningful engagement with key audiences. 

About you

We’re looking for an experienced marketing and communications manager who is passionate and enthusiastic about bringing to life the incredible work of our key partners – Asda Tickled Pink and People’s Postcode Lottery.

This is an important role for Breast Cancer Now and one which requires relevant experience in developing, delivering and evaluating integrated, multi-channel marketing and communications strategies.  The role provides a great opportunity to work with stakeholders across the charity, and with our partners, to support the creation and delivery of marketing and communications.  As such, you’ll possess excellent interpersonal skills and be adept at building and managing positive working relationships with people at all levels.  You’ll be dedicated to finding innovative and creative marketing techniques and developing compelling narratives to reach target audiences and will have experience of managing and working beside creative teams, to support the creation and delivery of campaigns.  You’ll also be experienced in measuring and evaluating campaigns and reporting back learnings and recommendations.

The successful candidate will be a confident and experienced project manager, able to work flexibly and manage competing priorities in a fast-paced environment.  Experience of working on charity corporate partnerships would be preferred.

But most of all, you’ll be as passionate as we are about making a significant difference for people affected by breast cancer.

If this sounds like you, we’d love to hear from you!

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 5:00pm on Monday 21 April 2025

Interview date

First round interviews (online) Monday 28 and Tuesday 29 April 2025

Second round interviews (in person) To be confirmed

(Second round interviews to be held at The White Chapel Building, 10 Whitechapel High Street, London E1 8QS)

About The Role

Are you a strategic and creative marketeer with a passion for delivering impactful campaigns that drive results? We’re looking for a Supporter Acquisition Manager to join our team and lead on the development and delivery of high-performing marketing campaigns aimed at growing our supporter base. Reporting to the Senior Supporter Acquisition Manager, this role plays a key part in acquiring new supporters through a variety of channels, including direct response TV, radio, inserts and press ads. It’s a fantastic opportunity to help shape the future of our supporter acquisition strategy within one of the UK’s most respected charities.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As Supporter Acquisition Manager, you’ll be responsible for managing significant budgets, overseeing end-to-end campaign delivery, and continuously analysing and optimising performance to meet ambitious income targets. You’ll work closely with teams across Fundraising, Marketing, Supporter Development, and Finance, ensuring all activity is insight-led, on brand, and aligned with RBL’s wider fundraising strategy. Your expertise will help shape long-term acquisition plans, test new approaches, and ensure every new supporter receives a high-quality experience from the outset.

This is a high-impact role that requires a confident communicator, experienced in managing multiple stakeholders and suppliers, with a proven track record of delivering complex campaigns and managing budgets effectively. If you’re driven by results and excited by the challenge of delivering innovative campaigns that make a difference to the Armed Forces community, we’d love to hear from you.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.