Service delivery manager jobs

Contract: 12- month fixed term, part-time 0.8FTE (28 hours per week)

Salary: £36,457 (£45,551 FTE)

Job Summary 

Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards. 

Job responsibilities 

Casework  

• Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.

• Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.

• Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.

• Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes. 

• Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.

• Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.

• Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance. 

• Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.

General 

• Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments. 

• Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese. 

• Understand and implement, where necessary, information sharing protocols.

• Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.

Training and Professional Development 

• Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.

• Undertake as appropriate continuing training and professional development in the safeguarding field. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.

• Specific training in a variety of aspects of child or adult safeguarding.

• Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.

• Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities. 

• Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner. 

• Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.

• Practitioner experience of working with perpetrators of any form of abuse. 

• Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT. 

• Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports. 

• Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders. 

• Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.

• In sympathy with the aims of the Church of England. 

• Right to work in the UK. 

• The person will require an enhanced DBS check. 

Desirable 

• Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months of employment 

• Season ticket loans for public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

The interviews will be held on 12th May 2025 in-person at our office in London.

Reporting to: Events Manager

Location:Hybrid. Home working with 40% of contracted hours at our office in Welwyn Garden City

Contract:Full-time; 37.5 hours per week

The Willow Major Events Team hosts a range of events to engage Willow’s key supporters. These range in large-scale events such as the Willow Ball and London Football Awards, to smaller more intimate events such as Golf and Shoot Days.

Job purpose

• This role will support the delivery of Willow’s programme of Major Events, as well as supporting third party events, ensuring that these promote and present Willow in a professional and compelling manner, maximising opportunities for donor cultivation, fundraising and maximising income generation.
• To work with the Events Manager on delivering events to an exceptional standard.
• To lead on auction procurement and fulfilment to maximise fundraising revenue.

Key responsibilities

Core Events

• To support the events strategy through delivery of high-quality events, designed to attract current and new supporters.
• To support the Events Fundraising Manager in ensuring that each event plan is actioned in a timely and efficient manner, as well as working with external suppliers, ensuring all suppliers work to agreed terms and conditions
• To assist in the research, development and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities and sector trends.
• With support from Event Manager, lead on events within the portfolio, working with key stakeholders and suppliers, ensuring delivery of a high-quality event.

Auction

• Lead on securing auction prizes for relevant events, developing relationships with key supporters and external businesses to secure exclusive and desirable auction items.
• Manage the auction fulfilment process, ensuring all auction winners are thanked post event and that lots are fulfilled in a timely manner.
• Oversee online auction platform, ensuring accurate listings, engaging descriptions and looking for ways to maximise income.

Event Supporter Stewardship

• Provide support on guest management, ensuring a smooth process for guests during the lead up to and on the day of the event.
• Build and maintain strong relationships with major donors, guests and stakeholders ensuring excellent stewardship and recognition
• To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.

General

• To support the Events Manager with financial management of each event, supporting on areas such as: budgeting, planning, controlling and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
• To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
• To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
• To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
• To undertake any other tasks reasonably required.

 Person Specification

 Qualifications, Knowledge and Experience

Essential

• Proven experience of supporting on a number of events and delivering to budget and within tight timeframes.
• Can demonstrate effective implementation and management of work plans, projects and resources to ensure proactive completion of tasks.
• Proven experience of developing and managing budgets.
• Ability to work as part of a small, flexible and hardworking team.
• Delivering high quality supporter and donor care through ongoing contact and communication.
• Experience of working on administration within a fundraising, events or marketing environment.

Desirable

• Experience of working with senior stakeholders in order to meet income targets.
• Experience of working with celebrities.
• Experience of working with sponsors.
• Experience of working in the sports sector.
• Experience of working in the charity / fundraising sector.

Skills and Abilities

Essential

• Organised, pro-active self-starter, capable of taking initiative.
• Confident and articulate, able to build successful, mutually beneficial relationships with internal and external audiences.
• Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
• Ability to work on different projects simultaneously.
• Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
• Good influencing and negotiation skills.
• Respect for and ability to maintain confidentiality at all times.
• Self-reliant and confident IT user including internet, email, design, databases, spreadsheets and MS Office.

Desirable

• Creative thinker, able to innovate to meet audience needs.
• Experience or knowledge of Raisers Edge database.
• Sports sector knowledge.

Other

Essential

• Positive, energetic and able to enthuse.
• Flexible and proactive problem solver.
• Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
• Genuine commitment to the work and services of Willow.

Desirable

• Empathy with the cause and knowledge of issues faced by young adults facing serious illness.

 Special Conditions

Essential

• Able to work irregular (unsociable) hours and weekends where necessary.
• Own car and current driving license

General

We offer the following competitive benefits package:

• 25 days annual leave plus bank holidays
• Holiday purchase scheme
• Life Assurance and Group Pension Fund
• Season ticket loan
• Cycle to work scheme
• Flexible Working policy
• Employee discounts
• Employee Assistance Programme

This is a fantastic opportunity for a proactive, people-focused Administrative Assistant to join the Examinations Operations team at the Royal College of Radiologists (RCR) as our next Examinations Administrative Assistant.

At the RCR, we deliver world-class examinations in clinical radiology and clinical oncology — empowering thousands of doctors as they advance in their careers and improve patient care. As the first point of contact for our candidates, you’ll play a vital role in their exam journey, providing accurate information, timely support, and a calm, professional presence from start to finish.

You’ll be part of a passionate, collaborative team that thrives on delivering high-quality service and takes pride in supporting doctors through some of the most important milestones in their careers.

What you’ll do 

• Process candidate applications, including examination fee payments.
• Prepare and pack all examination paperwork and stationery for use at venues.   
• Maintain accurate records of candidate data, in various forms.
• Unpack and organise all stationery following its return from exam venues.
• Take responsibility for the examinations enquiries telephone line and emails.
• Support administrators with the marking of candidates’ answer sheets and produce reports of candidates and question performance using the marking software.

What you’ll need 

• Experience of successful working within a team and the provision of a professional, friendly, and responsive service to colleagues and external contacts. 
• Good working knowledge of Microsoft packages such as Outlook, Word and Excel
• Experience using and maintaining a database or equivalent to store and retrieve information so that data is accurate and current.
• Sound oral and written communication skills
• Effective interpersonal skills
• Accuracy and attention to detail

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Regular Giving Campaigns Manager will play a key role in growing donations to the College’s Annual Fund by leading on the strategy, execution, and analysis of fundraising campaigns to drive funding for student support. This includes managing telethon campaigns, digital and print appeals, and ensuring smooth delivery with internal and external partners. 

The role also includes stewardship and retention activities, such as publicizing the impact of regular giving and managing the 1509 Society donor circle. The manager will support major donor identification and growth, oversee the regular giving budget, and stay updated on fundraising trends and best practices. There is some CRM and data management, focusing on donor segmentation, analysis, and improving data quality. 

This role is critical to increasing participation among alumni, ensuring sustainable funding for student support and College priorities.

Key Responsibilities
Campaign Planning, Execution & Analysis

• Lead all Annual Fund campaigns, including telethon, giving day, digital and print appeals, which seek to generate funding towards student support, increasing participation among alumni and community base year-on-year. Work with external vendors and internal stakeholders to ensure smooth campaign delivery.
• Plan, lead and execute all telethon campaigns including caller recruitment; training and supervision of callers; production and distribution of pre-call and post-call materials; data segmentation, handling, and analysis to ensure smooth-running of campaigns.
• Prepare Annual Fund communications such as leaflets, letters, and other materials from idea through to drafting, design, printing, and mailing.
• Analyse the efficacy of past appeals to improve performance and lead on identifying trends and donor interests to significantly improve the targeting of appeals.
• Produce reports on progress of Annual Fund activities with relevant metrics and propose appropriate responses to these results.
•  Establish and maintain an understanding of the College’s academic objectives and their relationship to the Development Team priorities.
• Understand the financial position of the College and be confident in articulating how Development activity impacts upon the work of the College, both now and into the future.
• To be responsible for the regular giving budget and resources.

Stewardship, Engagement & Retention

• Help publicise the impact of regular giving to alumni and friends of the College, including writing for newsletters, the website, and social media.
• Develop and deliver stewardship activities for regular donors.
• With colleagues, ensure timely follow-up on pledge renewals and recurring gifts to improve donor retention and engagement.
• Manage and grow the 1509 Society donor circle, and work with the Development Director and Senior Development Executive to identify regular donors to move into the pool of potential major donors.
•  Attend relevant College, donor and alumni events throughout the year as required.

CRM & Data Management

• Manage and update donor data in the CRM to ensure accurate and secure record-keeping.
• Analyse fundraising data to track performance and refine strategies.
• Ensure compliance with data protection regulations and proper stewardship of donor information.

Training

• Demonstrate a commitment to ongoing learning and development and participate in training relevant to the role.
• Keep up to date with regular giving trends, benchmarking, best practice, professional standards, regulations, and new approaches.

General Duties

The post holder will be required to:

• Be familiar with, and work in accordance with, all College’s policies and procedures.
• To participate in training and development required by the College.
• To be willing and prepared to undertake any other duties as directed by the Development Director. The job description may be subject to review in consultation with the postholder.
• To be vigilant and take responsibility for ensuring the Development department and College property and equipment is kept safe at all times. 
• To ensure all personal data relating to individuals is kept confidential in accordance with College policies and relevant data protection regulations.

Person Specification
Essential skills

• Experience in regular giving, fundraising or marketing within a nonprofit, higher education, or similar environment.
• Strong communication and writing skills with the ability to craft compelling donor appeals and stewardship content.
• Ability to plan, manage and execute multiple fundraising campaigns and meet deadlines.
• Attention to detail, particularly around donor data management and gift tracking.
• High degree of professionalism, tact and diplomacy, and commitment to donor confidentiality and data protection.
• Ability to work well with internal teams and external agencies to coordinate campaign execution.
• An understanding of digital marketing and the use of social media in fundraising.

Desirable skills

• Educated to degree level or equivalent
• CRM/database management experience, particularly with fundraising platforms (preferably Raiser’s Edge)
• Experience managing telethon, Giving Day, or other mass fundraising campaigns, ideally in a higher education setting.
• Knowledge of best practice and trends in fundraising for education and alumni engagement.
• Familiarity with the University of Oxford or a collegiate university environment.
• Experience of recruiting and working with young adult volunteers in a professional setting. 

Terms and Conditions of Employment
Appointment

This appointment is offered as a full time, permanent contract. There is an initial probationary period of six months. The appointment will be conditional on verification of the successful candidate’s ‘Right to Work’ checks and subject to the receipt of satisfactory references and medical clearance through the University’s Occupational Health Services.

Salary
To be paid on the College Grade 6 scale depending on experience. Advancement up the scale is on merit.

Hours of work
Full time 35 hours each week. Standard hours are from 9am until 5pm, with an unpaid hour taken for lunch, Monday to Friday.

Certain events in Development will require attendance outside of these core hours, notably the annual Telethon which is run over 2-weeks, and will likely amount to two weekends, plus 2 extra hours per day for 1-week.

The postholder will be required to work the hours necessary to fulfil the job requirements and subject to operational needs. A willingness and ability to adopt a flexible approach to working hours and duties is essential according to the requirements of the College.

Benefits

• Pension - Eligibility to the Oxford Staff Pension Scheme (OSPS). The successful candidate will be entered into this scheme automatically on joining, but on-going membership of the scheme is optional.
• Salary Exchange Scheme - If you join the Oxford University Staff Pension Scheme you will also be enrolled into the Salary Exchange Pension Contributions Scheme on or around three months after joining Brasenose staff.  This scheme is financially advantageous both to the employee and the College as the employer.
• Annual leave - The holiday year begins on 1 January and ends 31 December. The paid holiday entitlement for a full-time contract is six working weeks (30 days) annual leave (5 days to be taken over Christmas break) plus statutory Bank Holidays.  The remainder to be taken at such times and shall be mutually convenient, and agreed in advance. Bank Holidays which fall within the full terms of the University of Oxford are normally worked, for which compensatory time off in lieu will be given. The holiday year runs from 1 January to 31 December.
• Meals - Employees are entitled to take lunch free of charge, when the kitchen is open.
• Welfare Support - Employee Assistance Programme – a free confidential telephone helpline and online medical guidance.  Free annual flu jab.
• Travel Pass Loan - a discounted travel scheme is available with monthly deductions from salary.
• Cycle to Work Scheme/Bike Loan - monthly deductions from salary.
• Sports Facilities - Access to the University Sports club.
• University Card - for discounts in shops, cafes and restaurants and University Leisure facilities.

Location: London

Contract: Permanent

Salary: £40,000

Closing Date: 27 April

Are you a Media, PR & Digital Manager looking for a new opportunity?

Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Media, PR & Digital Manager to join our team.

About the role

The Media, PR & Digital Manager leads and supports the delivery of flexible, cost-effective and class-leading media, marketing, and digital communications. This role ensures MSSC achieves its objectives across campaigns, fundraising and policy through targeted and effective profile building in the media and across multiple online platforms.

The post holder will manage media communications activities, delivered in-house or outsourced as appropriate, to meet the needs of MSSC while maintaining the charity’s image, values and stakeholder engagement.

Responsibilities

Media & Public Relations

• Proactively explore national and regional opportunities for media coverage, establishing effective media links to raise the profile of the organisation.
• Lead and coordinate integrated media campaigns alongside digital marketing efforts for maximum impact and coverage.
• Support communication with MSSC’s internal and external stakeholders on sensitive media matters.

Marketing & Digital Communications

• Manage and coordinate the use of digital channels, including intranets, websites and social media.
• Lead the development and support of the DAMS (Marketing Hub) to facilitate effective brand and campaign management.
• Contribute to the production of high-quality, on-brand marketing materials, ensuring they meet deadlines and engage target audiences.
• Assist with website development and paid digital marketing campaigns.
• Develop and maintain MSSC’s social media channels and other digital communication platforms.

Requirements

• Degree graduate or equivalent and experience in a communications environment.
• Experience in a similar role.
• Experience in developing and maintaining good working relations with journalists and media specialists.
• Excellent written and verbal skills with good attention to detail.
• Understanding of principles of media, PR, social media and communications.

For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.

Digital Marketing Manager

We are seeking a talented, experienced and proactive Digital Marketing Manager to join the charity at this critical and exciting stage of growth and development.

This is a fantastic opportunity to work in a small but hard-working marketing team at the national charity caring for the NHS, and to lead on the development and delivery of the digital marketing strategy. 

This is a remote role offering flexible working. 

Position: Digital Marketing Manager

Location: Remote (monthly meetings in London and occasional travel to the Midlands)

Salary: £45,250

Hours: Full Time (35 hours per week) with excellent flexible working culture

Contract: 12 month fixed term contract

Closing Date: Monday 21st April 2025

The Role

The organisation is uniting for better healthcare, for everyone. Working with over 230 NHS member charities across the UK, they break down barriers to access, ease pressure on the NHS, and improve healthcare experiences for patients and staff.  This is a very exciting time to join the organisation as it takes forward its strategy following the successful Covid-19 urgent appeal.

As the mission evolves, digital channels and digital marketing practices need to evolve with it, and this role is all about ensuring that digital opportunities are maximised and that learnings are shared and applied across the entire organisation – helping to achieve brand and fundraising objectives. 

Key responsibilities include:

•Delivery of the digital marketing strategy – developing key tactics and monitoring KPIs

•Website, Google Analytics, Google Grants and paid social management.

•Championing digital knowledge and expertise

•Agency management

•Collaborative working

About You

You will have experience of:

•Delivering digital marketing campaigns and activities in a communications, marketing or fundraising environment

•Managing digital channels, including websites, analytics platforms, and social media accounts. 

•Working with key digital marketing tools including GA4, Google Console, Google Grants, Umbraco, Meta Business manager and others where relevant. 

•Implementing SEO across digital channels. 

•Monitoring and evaluating digital activity, with good analytical skills and ability to apply insights into practice.

•Managing digital audiences and using digital data to understand audiences. 

•Managing external agencies and getting the most out of them. 

•Working in a team and cross-functionally to support the delivery of team objectives.

Benefits Include:

•10% Employers Pension Contribution

•28 days annual leave plus Bank Holidays as a minimum

•Flexible Working

•2 hours per week Wellbeing time out for full time staff

•Apprenticeships, training and development opportunities

•Health Cash Plan

•Company Rewards

•Plus many more great staff benefits!

Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could Digital, Digital Marketing, Digital Marketing and Communications, Digital Communications, Fundraising, Campaign, Digital Manager, Digital Marketing Manager, Digital Marketing and Communications Manager, Digital Communications Manager, Fundraising Manager, Campaign Manager, Digital Marketing Officer, Digital Marketing Executive. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the role

You will join Solent Mind at an exciting time as we launch our new CRM and will play a vital role in ensuring we exploit all the opportunities this will bring to the organisation. You will ensure the effective technical leadership and day to day management of our CRM system and digital systems within Solent Mind, operating across the breadth of our delivery. You will maximise the potential this brings to respond effectively to charity, service user, staff and funder needs.

You will manage and implement changes within our new primary CRM and also other CRMs.

You will identify and address training needs and map our internal processes.

You will also monitor and maintain our data integrity and ensure data security and protection.

About you

You will be skilled in managing databases and importing/exporting data. You must have strong problem-solving abilities and excellent organisational and time management skills with ability to work under pressure. 

You should also have excellent CRM and digital system knowledge as well as excellent IT & Digital skills.

You are able to motivate colleagues and drive change. Being self-reflective and adaptable is an added asset to your skillset.

You will have a passion to make a meaningful contribution to the vital work our charity does each year and will want to join us in making a big difference to many people’s lives. You may have your own lived experience of mental health challenges or just feel strongly that Solent Mind is the right fit for you and your skillset.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Midnight on Monday 28 April 2025.

Interview date: Friday 9 May 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Location: Hybrid – your time will be split between our office/venue on Bristol Harbourside, and your home or wherever you like to work, however we would like the successful candidate to be able to commit to at least two days a week in our Bristol office.

We’re happy to support a flexible working pattern across three, four or five days a week. You just need to be able to attend key meetings, have some crossover with the rest of the Development team and deliver the responsibilities of the role.

Department: Development 

Report to: Gifts and Partnerships Manager 

Responsible for: N/A 

Salary: £40,000 per annum pro rata (£24,000 - £28,000 per annum dependent on whether contract is 0.6 or 0.7 FTE, see working hours below).   

Contract: 18-month fixed-term contract 

Working hours: Part-time, 22.5 hours a week (0.6 FTE) OR 26.25 hours a week (0.7 FTE), flexible over 3, 4 or 5 days. This may include attending events outside of normal working hours.

About the role 

We The Curious is about to enter an exciting new phase in its mission to connect and empower everyone through shared creative science learning experiences. It is nearly a year since we reopened and as we enter our 25th Anniversary Year there is lots to celebrate and talk about with our new multi-year strategy, Plan 2030 which encompasses numerous major projects for which we must develop and cultivate support. 

The Development Team is responsible for fundraising across the whole organisation and the stewardship and development of our donors and supporters. The other members of the team are the Development Manager, the Gifts and Partnerships Manager and Development Account Manager. We are looking for a Trusts and Foundations Manager who is collaborative, organised and an excellent communicator to join the team to help us maximise and unlock some very exciting fundraising opportunities. 

As Trusts and Foundations Manager you will use your skills in research and persuasion to identify grants funding opportunities, establish new relationships and write and submit proposals to trusts, foundations, Lottery funders, the local authority, universities and research councils. Working closely with the rest of the team and project managers from other departments you will raise between six and seven figure sums for our programme of creative science learning and inclusion projects.

What will you do in this role? 

Role specific responsibilities 

_Identify new grants funding sources, including trusts and foundations, research councils and statutory/government funders.

_Prepare and submit high quality funding proposals, expressions of interest and budgets in accordance with strict deadlines and application criteria, to a diverse range of funders, for up to seven-figure sums.

_Work closely with internal departmental teams to develop We The Curious projects so that they are ready for fundraising and write detailed and compelling cases for support that include timelines, budgets and evaluation and reporting plans.

_Support the funding applications of other partner organisations by collaboratively drafting budgets, attending project development meetings and writing letters of support.

_Support the Development Account Manager to cultivate potential funders, including attending on-site visits and events, phone calls and delivering presentations to secure support.

_Support the Development Account Manager to manage a portfolio of funders including overseas relationships, fulfilling reporting and public recognition requirements, thank you letters, regular communications and other correspondence.

_Liaise with the finance team to record new income and report on expenditure in accordance with funder deadlines.   

_Support the Gifts and Partnerships Manager and Development Manager in identifying new strategic opportunities and exploring new types of income stream. This may include presenting to the leadership team. Contribute to the delivery of the fundraising strategy, including proposing financial targets for grants, lottery and research income.

_Work closely with the Open City Research (OCR) Manager to identify and pursue new funding opportunities for our ambitious OCR programme and work with the finance team to establish a new funding model for this activity. Support the Gifts and Partnerships Manager and Sustainability and Science Director in cultivating high-value stakeholders in STEM and research sectors.

_Assist in the implementation of the Development Team’s migration onto a new CRM database working closely with the Development Account Manager to customise the database for the Development team’s needs. 

_Work with the finance team to understand our financial position and as requested by the Finance Director, contributing to key organisational financial documentation, such as the annual business plan. 

_Manage Fundraising Volunteers supporting the administrative workload of the team and attend Volunteer Key Contacts meetings.

_Attend and occasionally present at We The Curious staff meetings, exhibition launches, project meetings, project development presentations and meetings as required.

General ​responsibilities 

_Develop and maintain an up-to-date knowledge of We The Curious’ planned activities for communities and schools to present our work persuasively to funders and partners.

_Embody and demonstrate our values; Collaborative, Creative, Inquisitive, Playful, Progressive.

_Responsible for carefully following safeguarding policies and procedures and raising any concerns to manager/Designated Safeguarding Officer.

_General responsibility for departmental compliance with GDPR.

_Occasional out of hours work and travel to events. 

What we’re looking for from you 

_You’ll have at least three years of fundraising experience, with success at delivering against financial targets and strict deadlines. You’ll have the ability to network, build and manage funding relationships with a wide range of funders and other stakeholders.

_You’ll be confident explaining and pitching ideas to internal and external stakeholders.

_You’ll have experience of working very closely with project delivery teams to develop projects, ensure they know what they need to deliver for funders and monitor their expenditure.

_You’ll have excellent budget management skills, the ability to work independently and effectively and will be confident reporting on six or seven figure budgets.

_You will have good understanding of the financial and regulatory environment charities operate within.

_You’ll have some technical knowledge and experience at using and developing fundraising databases.

_You’ll have experience and confidence in managing multiple projects simultaneously.

_You’ll have the ability to understand We The Curious’ broad-ranging project content and tailor it to appropriate style and content for target funders.

_You’ll have excellent verbal and written communication skills.

_You’ll ideally have an understanding or experience of working in education, culture and/or science charities. 

Application process 

Deadline for applications: Friday 25th April at midnight. 

Interview date and location: Wednesday 14th May 2025 at We The Curious. 

Start date: Approximately 9th June 2024. 

Application process:

If you would like to apply, please complete the application form. It contains questions designed to assess your interest in and suitability for the role.

Please don't send in CVs or cover letters as we don't review them.

We appreciate interviews can be stressful, so we try to make them more of a conversation and a chance for you to tell us about how your skills and interests make you the right person for the role.

If you are invited for an interview, we'll send you the questions that you'll be asked beforehand so that you have time to prepare.

If you have any particular needs or requirements, please do let us know so that we can make the required adjustments.

Support during the process 

We The Curious is a Disability Confident Employer and we welcome applications from candidates who self-assess themselves as having a disability. We will guarantee an interview to applicants who advise that they have a disability and who meet the minimum criteria for a job vacancy. To help you, under the Equality Act 2010 a person is defined as having a disability if a) they have a physical or mental impairment, and b) the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. 

We want to work with you to ensure the recruitment process is accessible for you. 

If you are disabled, neurodivergent, or if you have a long-term health condition, we’ll be happy to make reasonable adjustments to our processes for you. 

You’ll have the opportunity to let us know about any adjustments you may need throughout the application and selection process. We’ll continue this conversation if you join us as a staff member, and we’ll work with you to make sure you have the adjustments you need to succeed in your role. 

Examples of adjustments could include: 
_providing alternative formats at every stage 
_options to apply  
_extra time for tasks 
_providing some extra information about what to expect 
_office orientation before an in-person interview. 

Including everyone  

We value the positive impact greater representation will have on our organisation, programmes and culture. It’s our goal to become an inclusive place to work and for our teams to better reflect our city and the people who visit us.  

We welcome applications from people of all lived experiences and particularly those that are not well represented* in the science centre sector.  

*By not well represented we mean people with lived experience including but not limited to:​ 
_African and African-Caribbean heritage​ 
_South Asian and East Asian heritage ​ 
_Global Majority
_Disabled​ 
_Neurodivergent ​ 
_Visually Impaired ​ 
_Deaf community 
_LGBTQIA+ and/or non-binary   ​ 
_Working class background​ 
_Didn’t go to university or first in your immediate family to attend University 

Working with us 

We value the people that work with us. Our staff have access to the following: 

Wellbeing & support 

_Flexible working 

_Hybrid working (if suitable and stated for role) 

_Cycle to work scheme 

_Free yearly flu jabs and eye tests 

_Paid sick leave for physical and mental health 

_Mental Health First Aiders 

_Confidential advice & counselling through the Employee Support Programme 

Leave 

_25 days holiday in addition to bank holidays (all pro-rata). 

_A day of extra holiday for every 5 years’ service. 

_An amount of paid leave for emergency dependent care, domestic emergency leave and compassionate leave. 

New Parent Policy 

We are proud to be a family friendly organisation, which is why we work to develop our people practices in line with that value. We have recently introduced a non-gendered approach to Maternity and Paternity, re-branded as our “New Parent Policy”. There are eligibility criteria and terms and conditions, but the key take away is that anyone who is due to become a new parent, regardless of their gender, can take one year off work, and we’ll pay your full salary for the first five months. 

Facilities & discounts 

_Free tickets to the venue for you and up to four guests, plus 12 additional entry tickets per calendar year to give away. 

_15% off in the We ​The Curious café 

_20% off in our shop 

_Range of discounts with local businesses and free entry to other local attractions. 

_Social events 

_Secure cycle storage 

Pension 

_We offer a pension scheme with 5% company contributions. 

​Death in service benefit 

_Four times your annual salary. 

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role. 

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

The Head of Region provides strategic and operational leadership in the region, ensuring the effective and efficient operation of the regional team and the successful development and delivery of the regional business plan and projects. The role drives the achievement of key performance indicators and targets with a particular focus on church income and community engagement. 

Key relationships

Internally, the Head of Region works closely with the Director of Operations and other Heads of Region to support consistent operational delivery, and management and development of regional staff. The role also interacts closely with all other CCT teams including Conservation, Fundraising & Communication, Initiatives & Partnerships, and Finance.

Externally, the Head of Region is CCT’s regional representative, brokering joint working and engagement with statutory and Church of England stakeholders, funders, politicians at all levels, volunteers, communities and donors.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 9th May 2025

The interviews will take place in Northampton on Tuesday 20th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Are you an inspiring storyteller who knows how to connect with supporters and drive action? Are you looking for a role where you can bring creativity, insight, and purpose together to create real change?

We’re looking for a strategic and motivated Individual Giving Officer to lead the development and delivery of innovative direct marketing campaigns across print and digital channels. You’ll play a pivotal role in growing our supporter base, increasing income, and delivering exceptional donor experiences — with a special highlight being your involvement in our flagship BBC Radio 4 Christmas Appeal, now in its 99th year and raising close to £2 million annually.

You’ll work closely with colleagues across Fundraising, Digital, and Supporter Care, as well as with external agencies and suppliers, to deliver high-quality, insight-led campaigns that deepen engagement and drive impact.

This is an exciting time to join the team — we have ambitious plans for growth and innovation in our Individual Giving programme, and this role offers the chance to help shape and deliver that vision. If you thrive in a collaborative environment, have a strong eye for detail, and want to make a meaningful difference, we’d love to hear from you.

Job Description

Job Title: Individual Giving Officer

Responsible to: Head of Individual Giving

Contract type: Permanent; Full-time (35 hours a week)

Salary: £33,000

Hours: 35 per week

Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN. Bloomsbury & Holborn Coworking & Private Offices (runwayea.st) 

We offer flexible and hybrid working, but office-based work will be expected regularly.

Main purpose of role:

The primary purpose of this role is to develop and deliver innovative direct marketing campaigns that drive donor engagement across our regular giving and cash programmes. As an Individual Giving Officer, you will play a crucial role in shaping our fundraising program. A highlight of this opportunity is supporting the delivery of our flagship BBC Radio 4 Christmas appeal, a campaign that is now in its 99th year and generates nearly £2m each year.

We have ambitious plans in place to expand our donor base and increase income through our individual giving activity and we are looking for a passionate, strategic professional who can help us turn these plans into reality. This role offers an exciting blend of strategic planning and campaign delivery giving you the chance to make a real difference in supporting our work preventing homelessness.

Main duties and responsibilities:

• Project manage multiple direct marketing campaigns delivering accurate campaigns on time, on budget and to a high standard.

• Work across the organisation to gather engaging content for our direct marketing activities. Write and review copy for collateral used for engagement, conversion and acquisition activities.

• Completing relevant campaign management documents including post-activity analysis reports, identifying learnings and recommendations for future campaigns, and writing internal and external briefs.

• Support the Head of Individual Giving with forecasting and reporting across financial and non-financial KPIs in relation to the Individual Giving programme.

• Ensure excellent communication and liaison between the St Martin’s Charity’s Fundraising team, marketing agencies, suppliers and key stakeholders.

• Work with the CRM Manager to ensure that all campaign data is utilised and captured efficiently, effectively and accurately.

• Work with the Senior Digital Marketing Manager to ensure the Charity optimises digital fundraising opportunities in relation to individual giving.

• Acting as a day-to-day contact with external agencies ensuring high quality delivery of campaigns on time and on budget.

• Maintain a close working relationship with the Supporter Care Officer so that they are aware of all activity and able to respond to enquiries and complaints

• Keep abreast of key individual giving fundraising trends and issues and the regulatory environment.

• Ensure all St Martin’s Charity’s Individual Giving communications are consistent with the Charity’s brand values.

• Reflect the Charity’s approach to Equal Opportunities and Equity, Diversity and Inclusion

PERSON SPECIFICATION

Experience

Essential

• Demonstrable experience of project management across a range of direct marketing channels including print and digital.

• Experience of copywriting.

• Experience in researching content for fundraising and marketing materials.

• Experience of writing creative, response fulfilment, data selection and print production briefs.

• Experience of working with agencies, collaborating with them to get the best results. This should include managing creative, print, digital and media agencies.

• Examples of success in contributing to achieving results against targets for fundraising campaigns.

• Planning and budgeting in an individual giving context.

Skills and knowledge

Essential

• Can demonstrate strong communication skills, both written and oral.

• Evidence of strong interpersonal relationship building skills.

• Evidence of an understanding of Individual Giving fundraising, both in warm and cold contexts and including digital fundraising channels.

• Evidence of a strong creative instinct, both in leading the development campaigns and evaluating work.

• Can demonstrate high level of numeracy and data analysis skills.

• Can demonstrate strong IT skills and ability to use a relationship marketing database.

• Knowledge of Charity and data protection laws and the Fundraising Code of Practice.

• Evidence of knowing the importance of attention to detail.

Abilities & key competencies

Essential

• Ability to work under pressure to multiple deadlines.

• Ability to recruit, manage and develop individual donors.

• Ability to manage own workload and priorities, including identifying new areas and opportunities for support.

Ability to demonstrate initiative, creativity, identify opportunities and to research and evaluate their viability to achieve desired outcomes.

How to apply 

If you are passionate about our work to address homelessness and would like to join the Charity as its Individual Giving Officer, please complete the application form available on our online jobs board.

Submit your CV and a supporting statement outlining:

• Why you are interested in this role
• Your relevant experience.

Application Timeline

We are accepting applications until Monday, 28th April, but we are reviewing applications on a rolling basis. We encourage you to apply as soon as possible.

· First interviews: Planned for 7th and 8th May

· Second round (including a task): Scheduled for w/c 12th May

We are looking for someone to start as soon as possible and reserve the right to close applications early if we find the right candidate.

Already working in a fundraising, marketing, legacies or engagement role and looking for a maternity cover role that offers a new challenge, flexible working, a place to learn and grow, or a change of sector or purpose?
Ready to lead fundraising and engagement for a mental health charity rooted in South London, with long-term impact at its heart?

We’re looking for a Engagement and Fundraising Manager on a 12-month maternity cover contract who shares our values, understands what drives long-term support, and has the confidence to work across a wide range of stakeholders – from NHS colleagues to creative agencies – to continue delivery of fundraising and to increase our visibility. You'll be central to growing awareness of our work and the ways people can make an impact, increasing our reach within our NHS mental health Trust, and delivering inspiring supporter experiences that reflect our mission.

Key priorities will be to implement our legacy marketing plans, grow community fundraising with our local NHS staff, and be the key contact for supporters and fundraising opportunities. You’ll need to have experience in marketing, in fundraising across multiple income streams, or in legacy or supporter marketing – and a collaborative mindset to work hand-in-hand with colleagues internally and externally, including our soon-to-be-appointed Creative Agency.

Maudsley Charity is a grant-making charity rooted in south London. Our vision is a world where everyone who experiences mental illness, without exception, has access to the right care and support for them. We work across the mental health sector to build a more equitable and effective mental health care system in south London and promote change across the UK.

The salary is £47,180 FTE (this role is the equivalent of 4 days a week which is £39,254)

This role closes at 9am on Wednesday 23rd April with interviews being held in person on Wednesday 7th May and Tuesday 13th May (2nd round).

CORRECTION: Due to an error with the published person specification for the Fundraising and Engagement Manager role, we are reposting an updated job pack. Please accept our apologies for any inconvenience caused. 
If you would like to receive a full job pack please email Hannah Laking via the apply button. 

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
 

The Mental Health Foundation is recruiting for a Senior UK Policy Manager to support the Policy team based at our London or Glasgow office.

Deadline: 5pm on Monday 5th May
Location: London OR Glasgow
Salary: Starting at £41,800 rising to £48,070 pro rata, plus £3,285 London Weighting if applicable
Hours: Full-time, 32 hours per week (as part of our 32-hour week pilot and may revert to 35 hours after July 2025) [part-time hours may be considered]
Contract type: Permanent

This exciting role will develop and bring together our policy and public affairs work from across all four nations of the UK to drive better understanding and action on public mental health.

What does the role involve?​

• Working with our Head of Policy and Heads of Nations to design and help implement our UK policy and public affairs programme.
• Working collaboratively with teams across the UK to align our policy goals, taking into account different contexts in each of the nations.
• Influence and inform policy-makers, opinion-formers, professional bodies and politicians to support and promote public mental health.

What skills, knowledge and experience are we looking for?​

• Strong intellectual, analysis and influencing skills.
• Experience of working in a UK organisation seeking to shape policy in all four nations of the UK.
• Good understanding of Westminster and at least one of the Scottish Parliament, Welsh Senedd or Northern Ireland Assembly.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks.

We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About us

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Monday 5th May and we are unable to accept late applications. Interviews are planned for week commencing 19th May.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.

We look forward to hearing from you!