Service delivery manager jobs

Teaching Community Manager

Job reference : REQ000882

1 Year Fixed Term Contract (Maternity Cover)

£37,581pa

Woking Surrey, GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Teaching Community Manager to join our education team, harnessing the power of education to help shape a positive and sustainable future for our planet.

As Teaching Community Manager, you will help teachers, students and schools to play a direct role in addressing climate change and biodiversity loss through education, practical action, campaigning and influence. This will involve putting teachers and school leaders at the heart of our education programme. You will support our community of educators and schools to make their institutions and their local communities more sustainable. We will look to you to manage our programme to support and mobilise school leaders to change curricula, school estates and culture.

You will take responsibility for programme budget management, evaluation as well as for setting and monitoring KPIs. You will engage with teachers to grow our audience and ensure they are involved in developing our education programme too. You will also collaborate with colleagues to develop tools and training as well as devise a schools programme that connects schools with WWF and develops young people’s knowledge and skills.

We’re looking for someone with:

• Experience of developing and delivering effective education programmes, preferably with professional development partners.

• An understanding of relevant pedagogical approaches and evaluation methodologies.

• Experience of a range of mobilisation, engagement & communication approaches (from PR & social media) to hands-on real-life experiences.

• An understanding of monitoring and evaluating programmes.

• Ability to manage budgets, commission research & lead a matrix team to deliver against objectives.

• Strong communication, interpersonal & project management skills.

• Ability to build long term relationships.

Benefits, rewards & location

• The salary for this role is £37,581. We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

• Flexible working options

• 5% employer contribution to pension, increased to 10% with employee contribution.

• Training and development opportunities

• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date : 22/04/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 52,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £16m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

We are looking for a HR and OD Manager to enhance the Students Union’s provision of Organisational Development as well as provide high quality advice to managers on a range of HR policies, procedures and HR best practice. The post holder will also complete projects in line with the Union’s People Strategy, working towards the Investors in People Gold accreditation and beyond.

The role is full time and permanent. This role is based at our offices on the Bloomsbury campus with flexibility to work remotely on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Key Requirements

Do you have experience in providing high quality advice to managers on a range of HR policies, procedures and HR best practice? Do you have experience of delivering training and development programmes as well as supporting colleagues through coaching and mentoring? If the answer is yes, then we want to hear from you.

Our ideal candidate will have strong working knowledge of employment law and the ability to influence others and to develop effective working relationships.

Our client is one of the largest social mobility charities in the UK. They help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools. 

They believe by inspiring young people to explore their ambitions through their speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, that they can make a profound difference to the lives of young people, their future happiness and prosperity. 

By 2028, their ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever. Their five year strategy is focused on achieving this ambition. 

Director of Corporate Services 
Salary: £80,000 
Job Location: London / Hybrid (2 days per week in London office) 

The Director of Corporate Services will play a pivotal role within their dynamic leadership team. You will be responsible for the effective and efficient delivery of the HR, Finance and Governance functions with a focus on optimising the charity’s resources through efficient processes and robust policies.  

Over time, it is their intent to bring other support functions within this directorate and the new director will support this transition.

You will be an inclusive and inspiring leader, committed to promoting a culture of high performance and continuous improvement.  You will lead the Directorate through strong leadership, effective management, coaching and operational expertise, acting as a role model to your team and the wider organisation.

To be successful in this role you will need:

• Senior leadership experience, including managing people and workforce capability, financial operations, and knowledge of employment law and HR compliance requirements. 
• Experience leading internal communications and employee engagement initiatives. 
• Strong financial management skills, including budgeting, planning, and reporting, overseeing audits and ensuring compliance with statutory financial regulations. 
• Understanding of governance frameworks, risk management, and legal compliance, and own business continuity and crisis management plans. 
• Familiarity with charity governance and Charity Commission regulations. 
• A passion for driving strategy and developing organisations

This role provides a unique opportunity to inform, lead and shape the future of the charity's impactful charitable mission and growth. To apply, please click 'Apply on Website' to be redirected to the Prospectus website.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply.

Recruitment Timetable  
Deadline for applications: Thursday 24th April
First stage interviews (virtual): Thursday 8th May
Final stage panel interviews (in person): Monday 12th May 

Mental Health and Wellbeing Manager

We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in Manchester.

Position: Mental Health and Wellbeing Manager

Salary: £14,952 Per Annum  (Pro Rata for 15 hours/week) Plus Pension and Other Benefits / £37,380 FTE

Location: Manchester

Hours: Part-time, 15 hours per week

Contract: Permanent

Closing Date: 27th April 2025

About the Role

As Mental Health and Wellbeing Manager you will help promote positive mental health coping strategies and the overall wellbeing of clients through various practices that ultimately empower people to take control of their own mental health and wellbeing. 

You will take the lead on developing creative and innovative initiatives that contribute to positive mental health outcomes and personal wellbeing in every aspect of your work.  These initiatives will be based on the Endeavour principle of co-production where we will take an asset-based approach focussing on what is strong in people and the spaces and communities we operate in.

Key responsibilities include:

· Developing resources, workshops and reflective practice training for clients, staff and volunteers

· Supporting teams to navigate mental health services and improve client advocacy

· Building psychologically informed environments (PIEs) across Depaul spaces

· Promoting trauma-informed and ACT-based approaches

· Collaborating with local mental health organisations and national teams to standardise best practice

· Delivering training programmes and managing related budgets

· Ensuring safeguarding and quality standards are upheld

About You

This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.

To succeed, you will have:

· Experience and demonstrable understanding of challenges faced by people facing homelessness, and in particular of issues facing people with mental health challenges

· Working knowledge of mental health policy, services and community resources

· Strong facilitation and training skills (e.g. TIP, ACT, WRAP, ASIST)

· A degree in a relevant field or equivalent experience

· A collaborative, proactive mindset and strong relationship-building skills

· Understanding of safeguarding practices and budget management

· Commitment to equality, inclusion, and professional boundaries

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Commitment to continued professional development with internal mentoring.

· Flexible working model for suitable roles.

· Supportive flexitime and toil arrangements.

· 26 days annual leave rising to 30 after five years’ service.

· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Financial wellbeing offering interest free loans and advances

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Cycle to Work scheme and interest-free season ticket loans.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· International Accident Cover – accidental death, permanent ​disability

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.

As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.

An enhanced DBS check will be required for this role.

Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

An exciting new opportunity to join Homeless Link's Consultancy Team, working with our network of expert consultants across the country to provide a range of tailored support to the Homelessness Sector.

Homeless Link is the national membership charity for frontline homeless agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.   

As a Consultancy Manager, within our Sector Development Directorate, you will play a vital role in the management and delivery of high-quality consultancy projects for Homeless Link’s customers. We are looking for an individual with a passion for ending homelessness, along with an understanding of the world of social enterprise and how it can build financial resilience in our sector. 

The successful candidate will have experience of working at a management level within the homelessness sector, with an appetite to transfer their skills and knowledge by offering consultancy support. They will have an entrepreneurial spirit, knowledge of good practice and a drive to support organisations to develop.

We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

For more details of the role and how to apply please follow the link to our website.

Operations Manager

We are looking for an Operations Manager to join this charitable programme based on the Cambridge Biomedical Campus with a mission of working in partnership to improve healthcare globally.

Position: Operations Manager

Location: Hybrid working to include days in the office on Cambridge Biomedical Campus

Salary: £33,000 – £36,000 per annum FTE (depending on skills and experience)

Hours: Part time 22.5 hours per week (0.6 FTE)

Contract: Initial two-year fixed term contract

Closing date: Sunday 27th April 2025 – however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the role:

This is an exciting new role that recognises the organisation’s growth and development. As Operations Manager, you will lead on risk, financial, and operational management across the organisation’s projects and programme. Working closely with the team, partners and finance colleagues, you'll ensure the smooth, effective, and compliant running of the programme.

You will play a central role in maintaining and improving systems, supporting compliance, and enabling the effective use of donor funds. You will work across departments and partners to build capacity, embed good practice, and help to deliver high-quality and impactful global health programmes.

Some of your key responsibilities will include:

• Leading on financial oversight and operations processes for the charitable programme.

• Ensuring policies, procedures and systems support safe and effective programme delivery.

• Managing financial compliance, budgeting, forecasting, and donor reporting.

• Supporting partner organisations with finance and grant management.

• Leading on audits and financial reporting with support from finance colleagues.

• Developing and implementing systems to support efficient day-to-day operations.

• Contributing to budget development for grants and ensuring alignment with cost recovery.

• Communicating complex finance issues clearly to non-finance staff.

• Supporting and training partners’ finance staff and building capacity.

About You:

To be successful in this role, you’ll need to be a proactive, organised individual with experience in finance and operations in the international development or global health sector. You’ll have a strong understanding of financial compliance and controls, a high level of accuracy, and enjoy working as part of a small and passionate team.

You will also need to have the following skills and experience:

• Educated to degree level or equivalent experience.

• At least three years’ experience of multi-partner projects in the international development sector, including financial management.

• Highly competent in Excel and confident creating templates and financial databases.

• A systematic, detail-oriented, and organised approach.

• Strong verbal and written communication skills.

• Ability to explain financial and contractual information to non-finance colleagues.

• Team player with excellent interpersonal skills and flexibility.

• Committed to equality, diversity and inclusion.

Desirable:

• Experience in a charity or global health environment.

• Experience using CRM systems.

• Understanding of global health issues and working alongside the NHS.

In return:

This is an amazing charity to work for! Global Health is about improving health and achieving health equity for all people worldwide. They have been strengthening health systems across the world through education, reciprocal learning and relationship building. The charity uses a health partnership model—working with hospitals, governments, and health organisations in Cambridgeshire and East of England and in global majority (low- and middle-income countries (LMICs) to provide specialist expertise, support shared learning and encourage sustainable change.

You will receive a fantastic benefits package that includes:

• Pension Scheme

• Group Life Assurance @ 4 x Salary

• Enhanced Maternity and Paternity Pay

• Annual Eye Tests + £65 (towards Computer Use Glasses)

• Leisure Centre on site

• NHS Discount Schemes

• Health Cash Plan – Medicash

• Employee Assistance Programmes

• 25 days of Annual Leave + Bank Holidays PLUS Your Birthday off (increases by one day each year after 2 years, up to 29 days)

• Cycle 2 Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply.  Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.

Other roles you may have experience in could include Operations Lead, Finance and Operations Officer, Global Health Programme Manager, Compliance Manager, Project Operations Manager, Grants & Finance Manager.

Your new company

You will be workingfor a top university with a modern campus that specialises in design and digital media in a buzzypart of London. My client is seeking someone with Higher Education management experience in admissions and is offering a role with work-life balance! This is a busy period of clearing and enrolments so you will be required for a minimum 2-month period. As an Admissions Manager, you'll provide vital support to the Head of Admissions, overseeing day-to-day operations, managing the Admissions team, and ensuring all processes are efficient, fair, and customer-focused. You will also collaborate with key stakeholders, manage applicant communications, and ensure compliance with UCAS regulations.

Your new role

• To provide management support to the Head of Admissions around the admissions business process, and in the development and documentation of agreed processes, procedures and policies.
• To take operational management responsibility for student admissions in relation to all applications across the University (FE, UG & PGT & PGR), including the provision of training to admissions practitioners.
• To act as line manager to Admissions Officers.
• To ensure all admissions processes, policies and procedures are being followed throughout the University within agreed Service Level Agreements.
• To have responsibility for the liaison with Programme Directors and Deputy Deans to resolve the legitimacy of rejects, alternative course offers and APEL decisions.
• To regularly generate reports and analysis to inform the progression and development of the admissions team, and to provide ad-hoc statistical analysis when requested from the Head of Admissions or other stakeholders.
• To work closely with the Student Recruitment & Engagement team to ensure a seamless student journey from application to enrolment.
• To develop, manage, monitor and report on applicant communications using the SITS student record system and the CRM system.
• Liaise with colleagues in the Marketing, Communications & Content team to ensure non-entry requirement UCAS Entry Profile information is accurate and reviewed annually.
• To be responsible for monitoring application statistics to ensure that they match application data held in the SITS student record system
• Be responsible for fee status assessment and ensure that the Admissions Team are kept informed on changes to fee status classification and UKVI requirements.
• To act as the main point of contact for the application process with key stakeholders both internally and externally, particularly with feeder schools and colleges with external progression agreements in place (in collaboration with the Partnerships & Engagement Manager, who has responsibility for maintaining feeder school relationships).
• In addition, the Admissions Manager will be responsible for maintaining successful operational relationships between Academic Staff, Registry, Student Services and Finance.
• To act as an ambassador during Open Days and external Marketing & Student Recruitment events on behalf of the university, both within the UK and overseas when required.
• To manage the day-to-day delivery of the admissions process, developing a culture of excellent customer service.
• To develop and monitor agreed customer service standards (e.g. turnaround times, customer journey, application workflows etc.)
• To support the process for developing and agreeing entry criteria, offer-making strategies and communication plans.

What you'll need to succeed

• Previous management or leadership experience in higher education admissions
• Strong understanding of UCAS and CAS issuance policies and processes

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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We’re looking for an experienced Digital Marketing Manager to drive forward and innovate our digital marketing strategy, ensuring our online visibility, engagement and revenue are key enablers for our fundraising efforts. 

Sitting within the Marketing and Communications team, this strategic role will focus on delivering impactful digital experiences to strengthen our brand presence, maximise audience reach and support growth. The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

The Digital Marketing Manager will be accountable for the performance of our website, email, SEO, CRM, PPC and paid social, ensuring all our digital channels are optimised for both awareness and income generation. This hands-on role will see you lead the team to implement, deliver and evaluate exceptional and effective digital activity, using data and insight to inform decisions. To spearhead our digital marketing transformation, you’ll need to be an ambitious and experienced professional, who thrives in a fast-paced environment.

Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives
• Shape the way we connect with our audiences, primarily through strategic (but not limited to) use of email, content creation, website management, SEO, PPC, paid social and CRM marketing
• Identify opportunities to maximise brand awareness, engagement and online revenue generation
• Track, analyse and report on digital performance metrics, providing actionable insights as well as data and market research to improve and inform digital marketing effectiveness
• Oversee the delivery, roll-out and continual improvement of a new website by setting the strategy, implementing SEO best practices and using data insight and analytics to improve visibility and traffic, as well as establishing engaging user journeys which increase conversion rates and improve fundraising campaigns
• Plan, execute and optimise bespoke digital campaigns, paid as well as organic, which leverage data to refine strategies, boost engagement, maximise reach and increase supporter interaction and brand advocacy
• Lead the creation, segmentation, automation and deployment of email and CRM campaigns to enhance audience journeys and maximise engagement and conversion, using performance and insights to inform improvements
• Maximise our paid advertising accounts, including Google Ads, monitoring performance to ensure they are data-driven, cost-efficient and deliver ROI as well as cross-selling opportunities
• Maintain a culture of data-driven decision making and bring visibility and transparency to marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations, the Freedom of Information Act and any other applicable legislation.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 30th April 2025. 

Do you want to drive real impact for nature, climate, and communities across Wiltshire & Swindon?

We’re looking for a passionate and strategic Local Nature Partnership (LNP) Manager to lead a powerful, cross-sector movement for nature’s recovery. You’ll be at the heart of a dynamic partnership, working with local authorities, government bodies, farmers, businesses, eNGOs, and communities to champion biodiversity, unlock green finance, and deliver sustainable, nature-based solutions.

This is an exciting opportunity to lead at the landscape scale where you’ll be influencing policy, helping to facilitate nature recovery, and securing long-term investment in nature. You'll drive collaboration, run major strategic programmes such as, water resilience and health & access, and ensure everyone benefits from thriving, accessible green spaces.

You’ll be responsible for:

• Leading the strategic development and delivery of the Local Nature Partnership across Wiltshire & Swindon
• Developing and implementing three core work programmes including Local Nature Recovery & Green Finance, Water Resilience, and Health, Wellbeing & Access
• Facilitate cross-sector collaboration, engaging landowners, public bodies, NGOs, and communities
• Influence local and national policy and promote nature-based solutions through advocacy and communications
• Represent the LNP at high-level meetings, forums, and in the media
• Secure sustainable funding for the LNP and manage budgets effectively
• Support the implementation of the Local Nature Recovery Strategy (LNRS) and develop investable propositions
• Produce annual impact and "State of Nature" reports, tracking progress and driving accountability

We're looking for someone who:

• Brings experience building and leading partnerships across sectors
• Understands nature conservation, land management, and environmental policy
• Has a proven track record in strategy, project delivery, and fundraising
• Is an excellent communicator and inspiring leader
• Is passionate about restoring nature and creating a fairer, greener future

Why join us?

You’ll be part of a progressive, mission-driven cross sector collaboration hosted by Wiltshire Wildlife Trust. You’ll be working at the forefront of nature recovery in the region and will help shape a greener, more resilient future for Wiltshire & Swindon, collaborating with inspiring partners across policy, conservation, farming, and community sectors to turn bold ambitions into real impact.

Wiltshire Wildlife Trust is fully committed to safeguarding the welfare of all children, young people and adults at risk. All WWT staff will receive safeguarding training and must ensure that they comply with WWT’s safeguarding policy.

Wiltshire Wildlife Trust is an equal opportunity employer. We are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need talented people, and more diverse people, on nature’s side. 

As an employee of Wiltshire Wildlife Trust you will have access to a huge range of benefits and support, including but not limited to:

• Employer pension contribution up to 7.5% 
• Group risk insurance – death in service and income protection
• 27 days annual leave increasing to 30 days in your fifth year of service plus public holidays (pro-rata)
• Staff discount at Dragonfly Cafe
• Free tea and coffee
• Head office in town centre with parking
• Cycle to Work Scheme
• Training and development opportunities
• Confidential Employee Assistance Programme (available 24/7, 365 days a year)
• Two staff wellbeing days per annum

Post Award Manager

£40,000-£46,000 per annum (dependent on skills and experience) plus generous benefits

Location – Remote, but with regular visits to Foundation funded sites within a defined region, as well as visits to the Foundation office as determined by business needs, including attendance at quarterly Squad Meet-Ups

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

About the role

Are you passionate about maximising the impact of grant funding? Do you have experience supporting and monitoring grant recipients to ensure long-term success? We’re looking for a Post Award Manager to oversee the post-award process, ensuring that funded projects meet their objectives, remain compliant, and deliver lasting impact.

As Post Award Manager, you’ll work closely with grant recipients, funding partners, and internal teams to track project performance, resolve compliance issues, and provide expert support. Reporting to the Senior Post Award Manager, you’ll monitor how funding is used, ensure grant conditions are met, and contribute to the continuous improvement of post-award processes. Your role will be key in ensuring that investment delivers real and measurable impact.

Key responsibilities

· Manage ongoing relationships with grant recipients to ensure compliance and success.

· Provide specialist advice and support, helping projects stay on track.

· Oversee the adoption of post-award tools, such as booking systems and grant management platforms.

· Attend site visits to assess project performance and resolve issues.

· Collaborate with internal teams to ensure a seamless transition into post-award monitoring.

· Track and report on project performance, using data-driven insights to inform decision-making.

· Engage with external partners, including local authorities, governing bodies, and community organisations.

· Contribute to the development of processes, systems, and KPIs to enhance service delivery.

What are we looking for?

· Experience in grant management, post-award monitoring, or programme management.

· Strong ability to build relationships with grant recipients and funding partners.

· Skilled in compliance tracking, financial monitoring, and reporting.

· Excellent problem-solving and critical-thinking skills.

· Ability to present data-driven insights to inform decision-making.

· Strong written and verbal communication skills for stakeholder engagement.

· Organised and detail-oriented, with the ability to manage multiple priorities.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependent on relevant skills and experience.

You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please get in touch. 

The closing date for applications is: Sunday 20 April 2025 at 23:59

 First interviews will be held via MS Teams and are currently scheduled for 2 May 2025.

 Second-stage interviews will be held in person and are currently scheduled for 7 May 2025.

 Please note that you must be eligible to work in the UK to apply.

Job Title: Head of Advice, Information and Family Support

Location: This is a remote role, though quarterly travel to London will be required.

Reports to: Director of Service Transformation

Salary: £45,000

Working hours: 36 hours to incorporate On-Call Support

Contract Type: Permanent
 

Role Overview

We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.

You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.

Key Responsibilities

Strategic Leadership and Service Development

• Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
• Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
• Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.

Commissioning and Partnership Engagement

• Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
• Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.

Service Management and Quality Assurance

• Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
• Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
• Ensure compliance with relevant legal, contractual, and safeguarding requirements.

Team Leadership and Culture

• Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
• Promote reflective practice, supervision, and professional development across the service.

Family and Community Engagement

• Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
• Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.

Person Specification

Essential

• Substantial leadership experience within family support services, children’s services, or similar community-based roles.
• Proven success in working with commissioners and securing service contracts or grants.
• Deep understanding of the needs and challenges faced by families of disabled children and young people.
• Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
• Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
• Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.

Desirable

• Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
• Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
• Experience influencing policy or service planning at a local or national level.

Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.

About the role:

We are looking for passionate and dedicated individuals to join our team as a Young Person’s Worker in Islington.

In this role, you will have the unique chance to make a lasting impact on young people who are at risk of homelessness, empowering them to build fulfilling, independent lives. Your day to day responsibilities will include managing a caseload of clients, developing personalised support and safety plans, and guiding young people through the process of moving into independent accommodation, employment, and education.

As a Young Person’s Worker, you will work within a trauma informed, strengths based framework, ensuring that the needs and aspirations of each young person are at the heart of your approach. You will act as the lead worker for each individual, supporting them in developing life skills like budgeting, self care, and cooking while helping them access vital services such as mental health support, housing advice, and employment opportunities. Your role will be crucial in motivating and coaching young people to take ownership of their futures, helping them navigate their journey to independence with confidence.

Working at Single Homeless Project (SHP) means being part of a committed, supportive team that’s dedicated to creating positive change in the lives of young people. In addition to the difference you will make, you will also have the opportunity to grow your own career, with access to ongoing training and professional development. If you are ready to be part of something truly meaningful and make a real difference, we’d love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.

Important Info:

Closing Date: Sunday 27th April at midnight

Interview Date: Wednesday 7th and Thursday 8th May at SHP Head office in Kings Cross.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Community Engagement Manager
 
Would you like a role where you can contribute to creating systemic change in prison healthcare?
 
If you can work collaboratively with multi-agency colleagues across healthcare, criminal justice and community-based organisations and have the breadth of vision to identify how family voices might influence change – we want to hear from you!
 
This is an opportunity for you to draw on your knowledge of criminal justice healthcare and play a key role in the delivery of the first Patient and Public Voice service for the families of patients in London prisons. Your role will work across London prisons to develop the mechanisms by which family voices can create change and inform practice.
 
About You:
 
You will be confident at ‘opening doors’ and quick to form collaborative relationships with key stakeholders to ensure that all families have the opportunity to have their voice heard. This role is a great fit for someone who is energetic and committed and has a passion for working directly with local communities and supporting the delivery of effective participation. DBS check and prison vetting will be required for the successful applicant.
 
Organisation:
 
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
 
What we offer:
 
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
 
How to apply:
 
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.
 
Other information:
 
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
 
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.
 
You may also have experience in the following: Family Engagement Manager, Prison Family Liaison Officer, Community and Stakeholder Engagement Lead, Public Voice Programme Manager, Community Outreach and Engagement Manager, Family Advocacy and Engagement Lead, Prison Healthcare Engagement Coordinator, Patient and Family Voice Manager, Prison and Community Engagement Lead, Stakeholder Relationship Manager, etc.
 
REF-220 961

Purposeful vision. Agile planning. Steadfast persistence. 

Planning Manager

£40,000 - £44,000 plus

Reports to: Planning and change lead

Directorate: ?Marketing, Fundraising & Engagement

Contract: ? Permanent x2

Hours: ?35 hours per week

Location: ?Stratford, High-Flex (1-2 days per week in office)

Closing date: 28 April 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Competency based interview

Interview date: approximately W/C 5 May 2025

At Cancer Research UK, we exist to beat cancer.

We are looking for two Planning Managers to ensure the execution of CRUK's mass audience strategy through MFE plans, empowering teams to achieve our goals efficiently and effectively. This is a brand-new position and will be crucial for driving change across the business.

You will help drive a step-change to make MFE become a truly audience-centric directorate, especially in the way we translate strategy into plans. You will help design and embed a new approach to planning in MFE, centrally setting clear priorities and improving how agree and align resource to achieve our shared goals.

In a lively, vibrant working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are. 

What will I be doing?

• Support the design, build and implementation of an integrated and well-sequenced planning process to successfully drive forward delivery of the mass audience strategy, including putting a much greater focus on audience needs in the way we plan our work

• Support the running of this planning process, working with stakeholders across MFE and key partners in other directorates to align priorities, activity and KPIs.

• Support the design, build and implementation of MFE quarterly business performance reviews to drive alignment with the audience strategy and ensure prioritisation and investment decisions deliver on overall strategic goals

• Contribute to the development of a '3-year plan' for MFE, translating the mass audience strategy into a high-level plan of priorities and activity

• Act as a key interface for MFE with other directorates, ensuring support functions receive a joined-up view of needs, requirements and priorities across MFE, aligned to the mass audience strategy (including deputising for the MFE Planning & Change Lead on forums relating to CRUK-wide planning)

• Support improvements to how CRUK-wide planning is done, including how we align people and budgets to achieve our shared goals, especially in areas of org-wide shared resource (e.g. Creative)

• Support the design, build and implementation of a new fit-for-purpose governance structure for MFE, and support the MFE Planning & Change Lead in running this new governance

• Champion process optimisation initiatives across MFE to deliver efficiencies and improve employee experience

• Work with colleagues in Fundraising Finance to ensure financial and operational planning are integrated and aligned, and to collaborate at key points in the business cycle (e.g. target-setting, budgeting etc)

• Contribute to writing impactful papers and presentations for a variety of stakeholder groups, including MFE SLT

What are we looking for?

• Experience of operational planning and/ or project management, ideally including setting-up new planning processes

• Strong project management and planning skills, including resource and risk management

• Comfortable with working flexibly and in a rapidly changing working environment, including the ability to set and manage own workload and priorities

• Ability to work through ambiguity and to navigate new territory

• A strategic thinker, interpreting complex information, putting it in context and having a clear view of the "big picture"

• Significant experience working in a fast-paced environment, managing multiple and complex projects.

• Excellent communication skills and the ability to build strong relationships with and influence a wide range of individuals

• Highly organised with a proven ability to show initiative, and a strong desire to achieve outcomes of an excellent standard

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination  

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people  

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. (To be included if applicable)

For more information on this career opportunity please or contact us at .  

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