Service Delivery Manager Jobs in Manchester
Community Fundraiser – Devon and Cornwall
£28,837 - £ 31,485 plus Home-working allowance
Full time, 35 hours per week(part-time and job-share applications welcomed). Based in patch (Plymouth or Exeter preferred).
Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? If the answer is yes than our Community Fundraiser job could be for you.
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. From our campaigns to our services- we strive to make a difference in everything we do. Within the Income Generation Directorate our aim is to maximise resources for the NSPCC's mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.
To continue to deliver our mission we rely on the support of people across the UK and Channel Islands - over 80% of our income comes from those who choose to give to us. We are looking to significantly grow our income in new and innovative ways. To achieve this growth, we need the very best teams in place to deliver to ambitious targets.
The NSPCC is looking to recruit a dynamic and enthusiastic individual to develop, lead and manage an existing portfolio of fundraising events and initiatives and to recruit new supporters in order to grow income. You will need to be results driven, have excellent communication and relationship building skills, enjoy mixing with a wide range of people, and have an ability to develop and maintain relationships with supporters and staff at all levels.
The NSPCC has a strong presence across the South West with our services for children and young people running from our Together for Childhood Hub in Plymouth. The Community Fundraiser will work closely across various disciplines of fundraising and service delivery, to ensure a collaborative and collegiate approach to income generation in order to maximise opportunities for all.
One of the defining characteristics of NSPCC fundraising is the support that is provided by volunteers and donors based in the local community. The engagement and development of local relationships is at the heart of the department's strategy, and it is this that provides the foundation that has grown the NSPCC to the place it is today. This support is channelled through a combination of individual donors and volunteers and fundraising groups. To develop more long-term sustainable support and relationships this role will focus on the recruitment of new fundraising groups and stewardship of existing supporters in our focus areas of Plymouth and Exeter.
As Community fundraiser, not only will the work you do make a real difference to people's lives but opportunity is provided to develop your fundraising experience. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children. This is why we encourage applications for full-time, part-time, and job share positions. We believe in creating a supportive and inclusive environment where everyone can thrive, regardless of their work schedule. Join us and be part of a team that values your unique contributions and work-life balance.
Ideally based in and around Plymouth or Exeter the post holder will drive and have access to a vehicle and be required to also travel to other parts of the South West and mainland UK, attending occasional meetings in regional offices including London, Cardiff, Birmingham and other areas when required.
This position is open to candidates with transferable experience outside of fundraising.
Location: This is an in-office based role working across Bury & Bolton, with some outreach delivery.
After initial training, 25% home working option, dependent on business need.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
Our communities are facing unprecedented challenges with rising costs. The cost of living crisis is directly impacting on individuals and families; many of whom are making tough choices whether to eat or heat.
The post holder will work as part of a well-established team, providing a reliable and effective money advice service, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.
Our Money Advice team provide support and empower clients to manage their finances, maximise income and assess their best strategies and options to address their debt issues long term.
The postholder will have:
- Excellent interpersonal skills to engage with a range of clients, and internal and external stakeholders of various levels.
- Excellent organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.
Closing Date – Monday 7th October 2024, 10:00am
Interview Date – Week beginning Monday 14th October 2024. The interview will contain an assessment
Applications received after the closing date & time, will not be considered.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
You will be joining our new Propel into Work service and will deliver advice, support and information for care experienced young people towards vocational learning and employment opportunities, and their supporting adults, via 1-to-1 support and employability workshops, resources on our Propel Into Work webpages, and by connecting young people with volunteers to offer further career insights. Whilst this role will support care experienced young people in different parts of England, they will have a particular presence and visibility in Manchester and Greater Manchester, through attending events, some in-person delivery, connecting with local organisations, and engaging with volunteers from local corporate partners.
At Become, we ask interested applicants to answer several competency-based questions.
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV but it will only be considered if you score well as part of the anonymous review.
If you would like an informal chat before applying, please contact Clancy Dawson, Senior Advice & Support Officer for Employability, and we will arrange a convenient time.
Please also tell us if there are any reasonable adjustments we can make to assist you in your application.
The deadline for applications to be received is 9.00am on Monday 21st October.
Interview details:
Interviews will have two parts:
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A session with young people;
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A panel interview with Become staff.
Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/ WiFi is difficult for you, please contact us so we can assist in making suitable arrangements.
Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
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Young people’s panel: Tuesday 5th November
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Staff panel: Wednesday 6th November
To apply for this role, you will need to:
Provide us with a copy of your CV;
Answer the questions below in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to us).
The charity for children in care and young care leavers.
The client requests no contact from agencies or media sales.
We are seeking a motivated person who is passionate about education for social justice to design, plan and deliver courses and workshops on various subjects related to co-operative leadership, education and working practices.
Activities will include the design and development of high quality learning materials, including digital and online resources, the delivery, assessment and evaluation of courses (in-person, online and blended), and contributing to the development of the College curriculum plan.
Salary: Up to £26,240 pro rata (based on 28 hours per week)
The role is home based, with regular travel to Manchester and with some additional travel across the UK and abroad. You’ll need to be a self-starter, highly organised and able to prioritise your workload.
If this sounds like the role for you, find out more by reading our candidate pack and apply today!
The client requests no contact from agencies or media sales.
Job Title: TACT Connect Engagement Practitioner
Salary: £19,693 Per Annum + £450 Per Annum Home Working Allowance + £2,400 LW (if eligible)
Hours & Contract: Permanent Contract - 21 Hours per week (Tuesday to Thursday)
Location: Homebased anywhere in UK (with travel required)
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects such as our Connect Community, and Education and Health Teams, providing personalised specialist support to ensure all our children and young people's rights are met by professionals in those fields. Additionally, all our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
TACT Connect, our community for those care-experienced, are seeking a Community Engagement & Wellbeing Worker as part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.
The Community Engagement Practitioner will be an essential contact and facilitator for existing scheme members. The post holder will provide consistency and enthusiasm across all activities while ensuring all practices are underpinned by co-creation, delivery and future development of the scheme by the members of Connect. This is an exciting opportunity to be alongside our members and to provide day-to-day practical support, signposting, and safe spaces for membership interaction. By joining our team at this time, you will be an integral part of our team, in that you will be part of co-creating a Community for Life.
Whilst being homebased, the Community Engagement Practitioner will be required to work flexibly including regular evening working and occasional weekends as well as travelling for team meetings, member events, training and other in person events.
The main role requirements for this role include:
- A degree in social work or similar equivalent qualification / experience.
- A minimum of 2 years’ experience of working with children and young people and adults from the age of 15 years upwards.
- Experience of developing and maintaining community spaces.
- Experience of developing and maintaining relationships with, providing support for and serving as a positive role model to care experienced people.
- Experience of using digital technologies to engage and communicate with members / stakeholders.
- A good understanding of safeguarding and knowledge of fostering and care experience.
- Excellent communications and facilitation skills, with a variety of audiences, through various medium and in person
- Willingness to work flexibly according to the needs of the scheme members and activities
- Willingness to travel and occasionally stay overnight, for events around the UK
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus bank holidays (pro rata if part time).
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family-friendly policies.
- Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
- Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
- Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
- Fantastic professional learning and personal development opportunities.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Application Process:
- Closing Date: Midnight on Monday 14th October 2024
- Interview Date: Friday 25th October 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.