Service delivery manager jobs in ditchingham, norfolk

Hours: Full time, 37.5 hours per week​

Location:​Home-based with frequent travel to projects across Newcastle, Gateshead, Sunderland, Middlesbrough and Hartlepool​

Contract:Permanent​

Do you want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food.​

You will manage local relationships with supermarkets, volunteer recruitment channels and venues to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.​

You will have experience of programme planning and delivery, and working with volunteers. You will be experienced in building relationships with a range of stakeholders, and be passionate about food and cooking.​

There will be frequent travel to our projects in the North East, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:11.59pm on Wednesday 30 April 2025.

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. 

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.​

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Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking for a Senior Innovation Manager (Scale) to join our Humanitarian Innovation Fund (HIF) team on a fixed-term contract until 31 March 2026. 

In this role you will ensure high-quality, impactful innovation delivery while positioning Elrha as a global leader in humanitarian innovation. You will be responsible for the provision of strategic technical insights in the design and delivery of focused innovation initiatives and drive the strategic development and integration of innovation methods across our work.

If you have substantial experience in innovation delivery and practice, with a focus on impact, we are keen to hear from you. We welcome applicants with development, social and humanitarian innovation experience.

Your application will need to demonstrate: 

• Substantial experience in innovation delivery and practice roles, including leading the design and delivery of innovation programmes with a focus on impact at scale. 
• Deep technical knowledge of innovation theory and practice, specially including the area of scaling of innovation 
• Proven understanding of the humanitarian and/or development system, including the challenges and key stakeholders within the sector(s) 
• Excellent representation skills, including extensive experience facilitating workshops, speaking at events/meetings, and communicating effectively in a range of formats 
• Track record of published research, guidance and tools on innovation theory and practice (academic and/or grey literature) 
• An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.

Experience of working with grant making processes and systems would also be an advantage. 

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.   

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 
• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 
• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service (plus bank holidays), opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 
• Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries. 

Note for applicants: 

• Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role. 
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted. 
• Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 
• We reserve the right to close the advert early should we receive a very high volume of applications. 
• We do not use recruitment agencies. 

Closing date: 11:59am Thursday 8 May 2025 
Interview date: Thursday 22 May 2025 

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

Are you a dynamic leader with a passion for delivering high-quality testing solutions? Join us as a Portfolio Delivery Test Lead and drive excellence in our testing processes!

�� Location: Hybrid/remote (expectation to travel to key national sites as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £46,434.55 - £51,078.01 for base locations outside of London, dependant on experience and location
• Starting from £51,078.01 - £56,185.81 for base locations inside of London, dependent on experience and location

What is a Portfolio Delivery Test Lead?

As Portfolio Delivery Test Lead (a new role to MSIUK) you will oversee testing and lead the UAT (User Acceptance Testing) for all new MSI UK system deployments, responsible for planning, executing, and overseeing UAT to ensure that the solution meets business requirements and is ready for deployment.

You will work closely with the Project Managers, Products team, Business Intelligence team, Digital, IT teams, Governance, Contact Centre, Clinical colleagues and Operations, Clinical Safety, UK Learning & Development team, Global Information Services and all colleagues across the business

The objective of this role is to ensure any DDaT deployment to the business is fit for purpose, fully tested and accepted by the business to improve the client journey with MSI UK, on small pathway changes to larger projects alongside process improvements to enhance the client experience and overall business.  The role will support other teams in DDaT such as test and release or regression testing with the Product team.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

• Design and implement fit-for-purpose UAT frameworks aligned with business goals.
• Create detailed test plans, cases, and criteria to reflect business requirements.
• Manage a test environment mirroring production, including representative test data.
• Define UAT timelines and milestones to keep projects on track.
• Collaborate with users to create actionable test scripts and scenarios.
• Lead testing, track progress, and manage defects with prioritisation and retesting.
• Ensure testing rigor, support methodology development, and oversee collection of test evidence.

What we’re looking for:

• Previous experience as a Test Lead, managing UAT processes, including test plans, cases, and scripts.
• Proven ability to use, manage, and suggest automated testing tools.
• Strong analytical and problem-solving skills, with the ability to simplify complex use cases.
• Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to end-users and non-IT staff.
• Solid understanding of risk and issue mitigation, with the ability to escalate when necessary.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Strong technical and strategic thinking skills, able to work efficiently in a fast-paced environment.
• Deep understanding of the agile product development lifecycle, including product strategy, story writing, requirements definition, backlog prioritisation, development, QA, and launch.
• Familiarity with the current and emerging digital and technological landscape, and how it aligns with organisational goals.
• Willingness to work outside core hours (including weekends) and travel as needed.

Hours: 35 hours per week. We are open to considering a job share arrangement for the right candidates.  

Salary: £39,000.  

Location: Homeworking.  

Reports to: Head of Programmes.   

Oversight of a delivery team: Yes (currently 30 plus self-employed coordinators).    

Travel: Travel across the country to visit our activities, including overnight stays, is part of this role. All related expenses will be covered by The Country Trust.  

Annual leave: 25 days annual leave plus Bank Holidays (FTE).  

Benefits: Workplace pension. Homeworking, some flexibility on working hours.  

Are you passionate about connecting disadvantaged children with food, farming, and nature? 

We're looking for a dedicated and experienced Programme Manager—an inspiring, child-centred educator with a deep commitment to tackling poverty of opportunity. 

Through effective team management and leadership, and collaboration with colleagues, this role enables a large team of expert practitioners to deliver the charity’s mission of providing high quality, educational, relevant, safe and impactful Farm Discovery visits and related activities for disadvantaged children across England and North Wales.  

Could you:  

• Lead our dispersed Farm Discovery team of expert practitioners, ensuring all our processes - recruitment, training, administration, reporting, information management, communication, budgeting, evaluation and of course our delivery - enable us to achieve amazing things with primary school communities in disadvantaged areas around the country?  

• Work with others to grow and shape our programmes to achieve our vision?  

• As an inspiring advocate of our work, build our contribution to the national conversation around food, farming and nature education? 

 If so, would love to hear from you! 

 
Due to our safer recruitment process we are not able to accept CVs for this position. 

Applications close: noon 30th April  

First round interviews (held virtually) will be on Wednesday 7th May. Second round interviews will be held face-to-face in London on Wednesday 14th May.

Join Our Team!

The National Federation of Young Farmers' Clubs (NFYFC) is seeking a dynamic and experienced Fundraising Manager to develop and implement strategies for securing funding from trusts, grant-making bodies, and corporate partners. This role is crucial in ensuring NFYFC’s financial sustainability and growth, collaborating with team members and engaging with our vibrant community of young farmers.

Advocacy Manager

Location – Remote from the UK with regular travel to Manchester and London

Starting Salary - £40,416 per annum (plus contributory pension)

MAG saves lives and builds futures by working with others to reclaim land contaminated with the debris of conflict, to reduce the daily risk of death or injury for civilians, and to create safe and secure conditions for development. MAG shared the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines for our work to ban landmines. Our vision is a safe and secure future for men, women and children affected by armed violence and conflict. 

We are looking for an exceptional Advocacy Manager to work within our Policy and Strategic Partnerships team.  This is a fantastic opportunity to join a dynamic international charity that shared the 1997 Nobel Peace-Prize.

You will be working with the Director of Policy and Strategic Partnerships in the development and delivery of MAG’s advocacy work, including leadership of MAG’s UK parliamentary engagement, and contribution to the European and US engagement strategies.

The successful candidate will have previous experience of engaging and influencing UK parliamentarians, including the House of Commons and House of Lords, in support of advocacy objectives through a variety of tactics. You will have up-to-date knowledge of the UK political scene, and key players for MAG’s focus areas, knowledge of UK parliamentary processes and influencing tactics. You will also have a proven track record of meeting targets and deadlines and an ability to build, manage and develop relationships with key stakeholders. Excellent coordination and communication skills will also be essential.

The role will involve travel in the UK and Internationally.

What you can expect in return: 

· Competitive salary 

· 25 days annual leave per year, plus public holidays. 

· Company pension (matching at 5%

· Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues. 

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 5th May 2025.

Application is by submission of the following documents to humanresources [@] maginternational [.] org by the closing date of 5th May 2025:

1. Up-to-date CV

2. Cover letter, setting out why you believe you are suitable for this position, and how you feel you align to MAG Values.

3. Completed Candidate Profile Form

Due to the high volume of applications, we receive, we cannot respond to every application. If you have not heard back from us within 3 weeks of applying, your application has not been successful.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Job Title - Sales and Marketing Manager

Contract - Permanent

Hours - 21 hours (part-time 0.6 FTE), 3 days per week

Salary - £19,200 - £21,000 (£32,000-£35,000 FTE), dependent on experience

Location - Home-based

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Life Education

Coram Life Education is a national charity that supports schools’ Wellbeing and PSHE education, including Relationships and Sex Education. We use dynamic teaching strategies (including drama) and resources within a framework of a fully developed whole-school approach to behaviour, safety and achievement, which also includes a comprehensive online PSHE scheme of work called SCARF, which supports schools’ wellbeing and PSHE education for primary-age children aged 3-11.

About the role

The role focuses on developing and implementing sales and marketing strategies to drive growth in the UK and internationally, manage campaigns, and support our regional Delivery Partner network. It involves building relationships with schools and wider stakeholders, spanning early years, primary, secondary, overseeing fidelity with brand identity, and collaborating with CLE, fundraising and communications teams to align messaging and maximise impact.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 9th May 2025 at 12pm

Interview Date: 19th/20th May 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.

We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.

About the Role:

As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.

This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.

Key Responsibilities:

• Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
• Deliver high-quality stewardship and build strong, long-term relationships with supporters.
• Identify and secure new partnership and funding opportunities in line with organisational strategy.
• Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
• Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to income planning, forecasting, and the delivery of financial targets.

What We’re Looking For:

• Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
• A track record of building successful relationships and delivering income growth.
• Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
• Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
• Strategic thinker with a creative mindset and the ability to spot new opportunities.
• Excellent communication, collaboration, and relationship-building skills.
• Comfortable working independently and managing multiple priorities in a fast-paced environment.

What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

Community Enabler and Partnerships Manager

Are you proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all?

We are looking for a Community Enabler and Partnerships Manager to work in the hearts of communities to develop and grow local networks to get people engaged in their communities and support pathways to volunteering.

Position: Community Enabler and Partnerships Manager

Salary: £27,000 - £35,000 FTE

Location: Wales (remote working with national travel)

Hours: Full-time

Contract: Fixed Term March 2026

Closing Date: 5th May 2025

Interviews: 13th & 15th May 

About the Role

You will use community development skills and knowledge to deliver training and support services and local organisations to enable effective delivery of Time Credits. Working alongside the central support function you will design and run local events and trips to ensure that Time Credits flows, providing opportunities for people to earn and encouragement for them to use Time Credits. You will manage relationships with key local stakeholders to ensure your projects meet contractual targets, enabling the network to flourish.

Key responsibilities include:

• Management contracts, staff and resources
• Oversight of networks delivery and performance
• Stakeholder relationship management and reporting
• Development and implementation of local strategic plans
• Profile raising and sustainability
• Innovation, learning and development across the organisation

About You

You are able to communicate effectively about the work of the organisation, build relationships quickly and work collaboratively with a range of team members to achieve a goal. You are target driven, with the ability to stay on top of a varied and demanding workload.

With a passion for heritage preservation and community development, you will be IT literate including Microsoft Office tools with great communications skills including presentations and report writing .

You will have experience of:

• Community development
• Stakeholder engagement and contract management.
• Leading, managing and inspiring teams to deliver
• Managing multiple projects
• Stakeholder management
• Budget management
• Working with communities, public and voluntary sectors
• Partnership working
• Facilitating workshops and training
• Designing and implementing new initiatives
• Influencing others

About the Organisation

A national charity that believes everyone's time is valuable. The innovative digital Time Credit system rewards volunteers for the time they give to their communities. These credits can be exchanged for activities and services, helping to build more inclusive and connected communities.

They’ve already engaged over 15,000 volunteers and 1,500 organisations, and issued more than 1.25 million Time Credits across the UK. With the first national Time Credit network in the world, this work is recognised by parliamentarians, local authorities and community partners.

Join today and help drive meaningful social impact across Wales!

Other roles you may have experience of could include Community Enabler, Community Partnership Manager, Partnerships Manager, Community Engagement Manager, Community Development Manager, Programme Lead, Partnerships Officer, Volunteering Manager, Engagement Officer, Regional Manager, Community Investment Manager, Social Impact Coordinator etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Summary

• Support the SIAM in the planning and delivery of the NCIs' annual risk-based IA Plan, including assisting with the Annual Audit Needs Analysis and producing the Audit Universe.
• Manage the end-to-end delivery of all individual IA assignments, from the initial planning stage through to the completion of the final report. Ensure all findings are effectively communicated with management as part of the IA delivery process.

• The post-holder will be expected to come into the primary office location in Church House, Westminster, one day per week.
• You will need to have a relevant professional Internal Audit or Accounting qualification i.e. IIA, CIA, ACA, ACCA, etc.
• You will need significant experience in the delivery of technically complex risk based internal audit assurance and advisory reviews across a variety of processes.

• A salary of £60,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Product Marketing Manager

Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits

You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

�� About the Role

Excited by the challenge of bringing innovative education products to life through strategic marketing? Oak National Academy is looking for a Product Marketing Manager to lead marketing and communications that drive user growth and engagement.

You’ll plan and deliver targeted campaigns, build partnerships that strengthen engagement, and create tailored content that helps teachers and school leaders get the most from Oak. You’ll also contribute to in-product messaging and improvements that deepen user engagement.

This is a varied, hands-on role for someone who understands what drives adoption, loves working across teams, and is motivated by meaningful impact in schools.

What you'll be doing

• Manage the planning, delivery and evaluation of marketing and School Support campaigns and communications that drive the growth of users on Oak. 

• Build and manage important partnerships to improve how we attract, support and retain teachers on Oak’s products.

• Develop tailored marketing content and in-product developments to engage and build advocacy amongst teachers and school leaders.

• As a member of the Oak Team, contribute to the planning and culture of the organisation.

• Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.

• Deputise for the Lead Product Marketing Manager and Support and take on other general responsibilities as required.

• Hours: 36 hours per week (if full-time – flexible arrangements will be considered. Our core working days are Tuesday, Wednesday, Thursday, to allow effective collaboration time with colleagues).

  Line management responsibility: There is the potential for this role to involve line management responsibility

  Budget responsibility: None

  Key external relationships: Suppliers and our curriculum partners

  DBS: An enhanced DBS check is required for this role.

• What We’re Looking For

• 5+ years experience in product marketing.

• Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement.

• Extensive knowledge of supporting a product’s users and driving growth.

• Proven success in managing stakeholders and working collaboratively with others.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Termly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.

With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.

The Volunteer Relationship Manager will be required to:

• Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
• Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
• Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
• Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
• Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
• Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
• Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
• Diversity, Equity and Belonging
  • Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
  • Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy 
  • Ensure diversity equity and belonging is an integral aspect of volunteers

Qualifications and/or Knowledge (essential)

• Be educated to degree level or equivalent through experience 
• Knowledge of best practices in volunteering, safeguarding, and inclusion
• Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation

Experience (essential)

•  Have proven experience in volunteer management and implementation of volunteer programmes
• Have experience of successfully managing a project or team

Experience (desirable)

• Experience of working in the voluntary sector, NHS, or public sector 
• Experience of working in a membership organisation

Aptitude and Abilities (essential)

• Strong ability to recruit, train, and support diverse groups of volunteers
• Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals. 
• Be able to manage a delegated budget and contribute to financial planning and budget setting activity 
• Have the ability to think strategically and to develop and present plans clearly 
• Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines 
• Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
• Have evidence of well developed communication skills (written, verbal and digital) with the ability to 
  engage with a wide range of stakeholders

Values

• Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
• Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
• Flexible attitude to working hours 
• Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
• Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision 

Other (important)

• Be eligible to work in the UK
• Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset

As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty. 

Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.

Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued. 

This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.

Who are we looking for?

We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships. 

The ideal candidate will have: 

• Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising. 

• Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.

• Strong planning and organisation skills, with the ability to handle multiple activities simultaneously. 

• Proven record of being results-driven and achieving agreed fundraising targets ad outcomes. 

• Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required 

Interviews: 19 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation