Service Assistant Jobs
We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.
The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Salary Range: £24,700 per annum
Start Date: As soon as possible
Duration of Contract: Permanent
Location: Fauna & Flora, Cambridge.
Current policy offers partial remote working with the UK
Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.
This is a truly exciting time to be joining Fauna & Flora’s Fundraising Team. Over the past three years we have established a fundraising programme that is going from strength to strength. More people than ever are choosing to support our work, and as a result our donor base is rapidly growing.
The focus on nurturing relationships with these donors and providing an excellent experience is a strategic priority. We are seeking an individual with excellent supporter care skills who can help us to build excellent relationships with our supporters and has a real affinity with the work that we do. Your role will involve responding to supporter requests, questions and queries from a range of communication channels, including email and phone, helping to deliver a first-class supporter experience. This frontline role is contributing to the development of the fundraising team to reach unrestricted income targets.
You will report directly to the Director of Supporter Marketing, and work closely with the Database team on a range of activities.
You will have excellent customer service skills and previous experience in a similar role. You will be well organised with meticulous attention to detail and excellent communication skills. In return, the role offers the opportunity to work within a friendly and lively team that is part of a ground-breaking and entrepreneurial organisation at the forefront of global conservation. In addition, we offer a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants
This role is not eligible for sponsorship for a Skilled Worker Visa.
The closing date for applications is 6 October 2024. Interviews are likely to take place during the week commencing 10 October 2024.
Job Title: Retail Operations Administrator
Location: London
Salary: £27,104.62 per annum
Weekly Hours: 35
Reference: YMC1047962
About YMCA England & Wales:
At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.
Job Description:
We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.
Key Responsibilities:
- Print, pack, and dispatch resources to stores and field teams
- Respond to phone calls and emails, utilising standard templates where applicable
- Coordinate hotel and meeting room bookings for team meetings and events
- Provide administrative support to field and support teams
- Deliver exceptional customer service to stores and customers
- Perform accurate data entry and maintain administrative records
- Assist with other administrative tasks as needed to ensure operational efficiency
Skills we are looking for:
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and customer service skills
- Excellent organisational abilities with a keen attention to detail
- Capacity to handle multiple tasks efficiently in a fast-paced environment
- Previous experience in retail is advantageous
Why join us?:
At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!
What you can expect:
-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
How to apply:
If you believe you have the skills and enthusiasm to excel in this role, please submit your CV.
The client requests no contact from agencies or media sales.
Summary
WE ARE HIRING!
ABOUT THE ROLE
Lambeth Palace is the London home of the Archbishop of Canterbury, his family and two religious communities. It is the centre of his ministry, worship and hospitality.
The staff members at Lambeth Palace work as a small and close-knit team and support each other during busy periods with flexibility and good humour. You will be responsible for supporting the Chaplain to the Archbishop of Canterbury at an Executive Assistant level. This post gives an excellent opportunity of working in a small, friendly, busy office, in unusual and pleasant surroundings.
The role of the Chaplain at Lambeth Palace is to support the ministry to which God has called the Archbishop. This involves a wide variety of tasks, much of it behind the scenes. The Chaplain carries responsibility for pastoral and liturgical dimensions of the Archbishop's ministry in the Church of England, his speaking, publishing and award-giving commitments while leading on the Archbishop's first priority of the renewal of prayer and religious life.
He/she is also responsible for the pastoral care of those who work and/or live at Lambeth Palace - the 'community of communities' and the regular pattern of worship in its two chapels, in liaison with Chemin Neuf. He/she is also responsible on behalf of the Archbishop for liaison with the recently-founded Community of St Anselm.
Core Responsibilities
- Being aware and helping to deliver the Chaplain's objectives and views, and communicating these to external and internal parties, as well as maintaining discretion and confidentiality where necessary.
- Managing and prioritising communications with the Chaplain, whether by phone, e-mail, letter or in person, enabling him/her to achieve their objectives while ensuring timely responses.
- Dealing with the Chaplain's correspondence, including drafting replies to letters and emails, and where appropriate replying on their behalf. In addition to drafting briefs for the Archbishop's official engagements for which the Chaplain carries responsibility.
- Managing the Chaplain's diary, including booking rooms and offering hospitality where appropriate, and making travel arrangements.
- Organising the Chaplain's expenses and drafting budgets for the team.
- Receiving and greeting visitors, as required, on behalf of both the Chaplain and the Archbishop.
Key Requirements
- The role is primarily office based, however, there is some flexibility to all to allow for a degree of home working, specifically when there are no internal or external face-to-face meetings. This can be discussed once you have been appointed to the post.
- A basic DBS check will be required as part of our pre-employment checks.
ABOUT YOU
The Church of England is for everyone, and we want to reflect the diversity of the communities we serve across the whole country. Therefore, while of course, we welcome all applications from all interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
Please refer to the Job Description for more information about the role and person specification.
WHAT WE OFFER
Your Salary
- A salary of £38,918, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits:
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangements requests with locations with an expectation of just 1-2 days per week in the Church House office/base office location. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
ABOUT THE NATIONAL CHURCH INSTITUTIONS
The National Church Institutions is a hybrid working organisation comprising a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. We welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Vacancy Application Closing Date - 16 October 2024
Interviews will commence from 01 November 2024
Job Title: Assistant Shop Manager, Guildford
Salary: £23,400 per annum
Team: Retail
Hours: 37.5 hours
Location: Guildford
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
The post holder must be able to work their contracted hours across the 7-day working week.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Friday, 29th August
Interview Date: Friday, 13th September or before
The client requests no contact from agencies or media sales.
Location: Camden / Hybrid
Salary: (Salary Band 3.3) £32,887.13 per annum.
Hours: 37.5hrs per week
Contract: Permanent
Closing Date: 8th October 2024 at 12 midday
Virtual Interview Date: 11th October 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Assistant Management Accountant at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are a looking for friendly and diligent individual to join our services and help us make a difference.
About the Role
The Assistant Management Accountant will work closely and support the Finance team to enhance projects and management accounting at Solace. You will give support to the Interim Financial Controller to produce accurate and timely internal and external financial reports.
In this role, you do the preparation of monthly income and expenditure management reports for allocated projects (including accruals, prepayments, fixed assets depreciations, apportions and reconciliation) and of allocated funder reports. Support with budget planning and forecasting. Ensure that management accounts are produced within established deadlines and distributed to budget holders. Provide monthly analysis. Assist and support in the preparation of with year-end close and audit. Work with Finance colleagues and Solace staff.
About You
The successful candidate will be a nearly qualified accountant or qualified by experience and desirably with knowledge of charity SORP reporting requirements. Able to produce accurate reporting on timely manner and able to work under pressure to meet deadlines. Can work with non-finance budget holders with clear communication skills. Have strong knowledge of Excel and of working with finance systems.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please send your CV and Supporting Statement outlining your interest in working for Solace via the recruitment portal and explain how you meet the criteria set out in the Job Profile Document.
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Executive PA Support Officer
Location: Remote
Contract: Fixed Term Contract, Fixed term to 31 March 2025 (possibility of extension dependent on funding)
Hours: Full time 35hours per week
Salary range per annum: £34,772
Closing date: 5pm 10/10/2024
Potential interview date: 16/10/2024-17/10/2024
The opportunity
We're looking for an experienced Executive PA Support Officer to join our lovely team for a 6-month fixed-term role, with the possibility of extension. You'll work closely with the Executive Team and Senior Leadership Team, providing key organisational support and ensuring everything runs smoothly for senior management and the Board.
This is a fast-paced role that requires someone who thrives under pressure, can effectively manage schedules and coordinate meetings, and can adapt quickly to change as our business grows.
About us
Standing Together was founded 20 years ago with the ambition to eradicate domestic abuse by transforming the way organisations and individuals think about, prevent, and respond to it.
We are a national charity bringing communities together to end domestic abuse. Standing Together pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model for keeping survivors safe and holding abusers to account.
Our organisation is experiencing an exciting period of transformation. Five years ago, we were a close-knit team of around 30 staff, mostly office-based in Hammersmith, London. Today, we’ve expanded to a dynamic team of 70, with the majority working remotely across the UK. As we look to the future, our ambition is not only to maintain the strong foundation we’ve built but to grow and evolve further. This is a pivotal moment where you can have a significant impact—shaping our culture, enhancing our professional standards, and refining our services and processes. Together, we’ll drive this next phase of growth and success.
Benefits:
- 25 annual leave days Holiday plus all English bank holidays
- 1 day's leave for religious / cultural observation
- Salary Sacrifice Pension scheme
- Private Healthcare Scheme (post probation)
- Flexible working opportunities
- Training and development opportunities
Applicants must have existing Right to Work in the UK and undergo a Basic or Standard Disclosure & Barring Service (DBS) check (paid for by Standing Together), in-line with role requirements and Charity Commission guidance.
Here at STADA, we do not discriminate in employment based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status or genetic information. STADA is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
The aim is for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. We welcome and encourage applications from candidates of all backgrounds and experiences.
How to apply
If you’re interested in applying for this role, please apply here, on the Hireful website. You will be asked to submit your CV and complete a statement (max 800 words) demonstrating how you meet the person specification found in the Job Description.
Please also look at the job description and personal specification, which you can download from this page (on the right hand corner).
REF-217 067
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Boutique by Shelter – Primrose Hill shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Library Assistant
Ref: LL/24/06
£26,199.90 - £30,566.55 per annum plus benefits
St James’s Square, London SW1
About The London Library
For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.
About the role
We are seeking a Library Assistant to join our dedicated Member Services team. In this pivotal role, you will:
· Deliver a full range of library circulation functions, from book issue to returns to postal loans
· Respond to member enquires, including requests for materials and book suggestions
· Provide tours to prospective members and conduct new member inductions
· Assist members in exploring the collection by identifying appropriate reference sources, creating materials to support their discovery of the collection
· Always deliver high quality service standards at all times
About you
You are an enthusiastic professional with:
· A formal qualification in a relevant discipline or qualified by experience
· Experience of library-based work, with knowledge or a keen interest in the Arts and Humanities
· Excellent communication, interpersonal and organisational skills as well as an eye for detail
· Comfortable undertaking physical duties associated with moving heavy stock
· Flexibility to work occasional evenings and weekends on a rota basis
Personal attributes include:
· Being pleasant, approachable, and helpful, even under pressure
· A willingness to adapt and assist with various tasks as needed
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific a relevant discipline or qualified by experience
· A high level of numeracy and literacy
· Experience of general office administration and customer-service environments
· Excellent communication, interpersonal and organisational skills as well as an eye for detailadjustments and access needs can be discussed to make this role suitable for you.
If you have the expertise to deliver a great member experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!
Please note: We can only consider candidates with the current right to work in the UK.
To Apply
Please visit our website & complete an application form including the Library's equal opportunities monitoring form.
Membership Assistant
Ref: LL/24/07
Part-Time
£26,199.90 - £30,566.55 per annum (pro-rata) plus benefits
St James’s Square, London SW1
Hours: 21 hours per week (Thursday, Friday, Saturday 9.30am-5.30pm)
About The London Library
For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.
About the role
We are seeking a Membership Assistant to join our dedicated Member Services team. In this pivotal role, you will:
· Be responsible for our front reception desk
· Ensure members, visitors and callers are received and addressed in a welcoming, helpful and professional manner
· Assist with membership administration and services
· Create a memorable experience for our guests through selling merchandise, issuing ID passes or organising tours and carrying out inductions
· Always deliver high quality service standards at all times
About you
You are an enthusiastic professional with:
· A formal qualification in a relevant discipline or qualified by experience
· A high level of numeracy and literacy
· Experience of general office administration and customer-service environments
· Excellent communication, interpersonal and organisational skills as well as an eye for detail
· Flexibility to work occasional evenings and weekends on a rota basis
Personal attributes include:
· Being pleasant, approachable, and helpful, even under pressure
· A willingness to adapt and assist with various tasks as needed
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.
If you have the expertise to deliver a great member experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!
Please note: We can only consider candidates with the current right to work in the UK.
To Apply
Please visit our website & complete an application form including the Library's equal opportunities monitoring form.
This is an exceptional opportunity for an Executive Assistant to join The Prince’s Trust supporting three members of the Executive Leadership Team – Director of Fundraising & Marketing, Director of Communications and Director of People & Learning.
This is a busy, varied and important role working closely with the Directors to make sure their diaries support their strategic priorities. Key responsibilities include:
- complex diary management including all travel arrangements
- providing secretariat meeting support
- preparation of presentations & briefing papers ensuring Directors are well prepared
You will need to have the ability to exercise tact, diplomacy and sensitivity, with excellent interpersonal and teamwork skills.
The role will be ideal for a highly organised, flexible, experienced Executive Assistant used to working on their own initiative and comfortable with multi-tasking. We have a hybrid way of working, and you will be expected to be in the office 3 days a week. The role is part of an Executive Assistant team reporting into the Head of the Chief Executive’s Office.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an important strategic role within our organisation. You will lead and manage the delivery of our Village Agent Programme which helps vulnerable people within Somerset, improving health and wellbeing, and supporting communities to thrive together.
You will work with the Head of Programmes and other members of the Senior Leadership Team to ensure that the programme delivers our strategic goals and that we are collaborating effectively within the Health & Wellbeing system of Somerset, and the VCFSE sector as a whole.
You will be a key member of the Programmes Team, and will work with colleagues to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.
What you'll be doing
Thrive together
- Be accountable for the delivery of high-quality Village Agent Services in Somerset, promoting a learning culture, and driving growth through role modelling.
- Lead all managers and operational employees within the Village Agent Programme to deliver our strategic goals.
- To coach and lead the Agent Locality Managers to enhance overall performance and continuous professional and personal development.
- Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.
- Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality service.
Enable Change
- Ensure that the impact of the Village Agent services is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
- Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
- Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on client outcomes.
- Be responsible for leading service development annually, responding to evidence of need and seeking to implement community solutions; whilst identifying and mitigating risk.
- Drive community development through the Village Agent service, supporting the team to identify gaps and implement sustainable community solutions.
- Take responsibility for collating quarterly, annual and ad hoc reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
- Act as the Safeguarding Lead Officer for Client Services, and work closely with the CCS Safeguarding Lead.
- Contribute to the development of quality assurance systems.
- Assist in managing the organisation’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
- Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.
Build Connections
- Build and maintain positive working relationships with our collaborators, including commissioners, public sector officers and senior operational managers across a range of sectors and organisations.
- Show generous leadership and actively promote CCS values at all times.
- Attend relevant partnership and operational meetings for Village Agent services.
- When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.
The client requests no contact from agencies or media sales.
Part time - 15 hours per week [over 7 days to include Sundays]
£23,436.25 FTE - £9,501.18 pro rata
Location - Ashby 2 , 65 Market Street, Ashby de la Zouch
We offer many enhanced benefits including:
-28 days holiday a year, plus Bank Holidays
-Stakeholder pension scheme with matching contributions up to 8%
-Free confidential counselling service: available to all staff and volunteers
-Opportunity for all managers to join our Bespoke Management Development Programme - Compass
Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Ashby 2 Shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have retail experience and good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Thursday 24th October 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Thursday 10th October.
Interviews will be held on a date to be confirmed.
IN2
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role and responsibilities
To support and assist the operations and customer services of the Jumbulance Trust.
· Enquiries management
· Liaise with travel agent
· Administration of scheduling of trips
· Communications with group leaders and travellers
· Social media support
· Invoicing and debt management
Skills and attributes
A well organised individual who understands the work of the Jumbulance Trust
Meticulous record keeping
Sound escalation and decision making
Digitally competent – XCEL, Microsoft word, email etc
Strong communicator
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Aga Khan Schools aim to provide high-quality education to students across the Global South, helping them to develop into leaders who can positively impact the people in their communities. Joining our team, the Communications Assistant will be working closely with the Communications Manager and, as a team, they will play a pivotal role in providing communications support and oversight to the Country Communications Leads in the countries that AKS operates in.
The Communications Assistant will be working across a wide range of priority areas, including producing, reviewing and editing communication materials, coordinating the development of communication materials, and supporting the Country Communications Leads. The Communications Assistant is expected to be keen to learn and grow within the team, have excellent writing and coordination skills, proven experience of managing digital platforms, the ability to develop engaging social media content, and multi-task.
The role may include some travel to AKS’ countries of operation.