Service Administrator Jobs in Holborn, Greater London
This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.
You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.
You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.
We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.
You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.
The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.
Thanks to the generosity of our supporters vital life changing, life-saving neurological research can be funded.
We are a well-established charity that has recently launched a new strategy to accelerate the progress and funding of neurological research. This is a new role. As a small and ambitious charity, we are seeking someone who is keen to join a growing team and develop their skills and career within a vibrant, positive organisation.
The role
Reporting to the Events and Community Fundraising Manager, you will play a crucial role as part of the Fundraising Team by providing the highest levels of fundraising and event administration support to ensure the provision of seamless, excellent supporter care and assistance to our supporters.
Whilst this role is primarily providing administrative support for our fundraising and event activities, there will be opportunities to be involved with all other aspects of the charity.
The successful candidate will need to be a good team player, able to work independently, flexible, hardworking and prepared to play an enthusiastic role in helping to deliver excellent supporter care and increased fundraising income. Excellent verbal and written communication skills are essential.
Responsibilities
In this position, you will:
· Be the primary contact point with our supporters and fundraisers to provide excellent customer care
· Answer general public and supporter enquiries that come in by telephone, email and mail in a way that makes them feel important and valued regardless of the nature of their enquiry
· Ensure all fundraising income (cash, cheques online platform donations) is processed and recorded correctly onto the Donorfy database, and thanked in a timely manner
· Record as necessary enquiries, correspondence and responses on Donorfy
· Be the primary point of contact for our challenge events and community fundraisers. Build excellent relationships with them and provide materials and support, liaising before, during and following their activity/event as needed
· To work with the team to provide support for key fundraising activities such as the London Marathon and other challenge events. This will include assisting with event administration, answering telephone calls, responding to emails, thanking participants, processing donations, sending materials to participants and updating records on Donorfy
· Monitor our general email inboxes and respond to all enquiries in a timely manner
· Monitor Social Media and assist with providing content and responding to any enquires that come through these mediums
· Be responsible for ensuring stock control is monitored, both at the office and at our fulfilment house
· Appeal support: this may include contributing to content and will include monitoring schedules and deadlines
· Liaise with our fulfilment house and/or other suppliers, where necessary
· Liaise with finance as required
Person specification
You will be keen to develop your existing skills and to learn and absorb new skills. You will be methodical and well organised and provide careful attention to detail
It is essential that you have the following skills:
· Supporter care – must be able to provide our supporters and the general public with excellent customer service both written and over the phone
· Time management – you must be able to effectively manage your time and workload
· Attention to detail - you must be able to consistently produce accurate work
· IT literacy – you must be proficient in Word, Excel, Outlook and, ideally, PowerPoint
· Familiarity with the use of social media
It is desirable that you have the following skills:
· Familiarity with CRM and/or database
Knowledge
It is desirable that you have the following knowledge:
· Knowledge of fundraising principles and practices
This job description is not intended to be exhaustive in every respect, and you may be required to carry out any other duties that fall reasonably within this role. There may be occasions where you will be required to work evenings and weekends at events.
This is a description of the job as it is presently constituted. It is BRUK practice to review job descriptions and to update them from time to time, in consultation with the post-holder, to ensure they relate to the job as then being performed, or to incorporate whatever changes are reasonably required.
The client requests no contact from agencies or media sales.
The PA to the Director of Education is responsible for acting as the first line of contact for the Director of Education, his diary management, the maintenance of administrative systems, and for general secretarial and administrative duties. Key to the smooth running of our education services, the role also involves liaison with the administrative team in the services and the charity. The role will require dealing with highly confidential matters with tact and diplomacy.
To act as first line contact for the Director of Education, ensuring telephone callers, visitors and staff receive a professional response and are dealt with by the appropriate person
To communicate and liaise with staff, parents, governors, trustees, members of the local community and other external parties as appropriate, developing positive and courteous relationships with all
To manage the Director of Education’s diary with confidence and organise his day-to-day commitments To manage all incoming and outgoing correspondence to and from the Director of Education, including drafting letters and emails
To assist the Director of Education by dealing with all administrative functions, anticipating and scheduling meetings, including booking rooms, providing refreshments, preparation of materials and minute taking, in order to ensure their timeliness and smooth-running
To support and contribute to the charity’s responsibility for safeguarding learners, showing absolute confidentiality and discretion at all times To cover routine events or emergencies with equilibrium and confidence.
The ability to keep calm in any situation and to deal with anyone who may be upset or emotional will be an asset Assisting in co-ordinating arrangements for service or charity-wide events, including sending out invitations and collation of replies To work closely with other members of the office and administration team, supporting their work, attending meetings and covering for absent colleagues as required
To undertake training and development relevant to the post and in line with the charity’s priorities Undertake any other duties as may be reasonably required by the Director of Education
The client requests no contact from agencies or media sales.
Location: Either in one of our global offices (Bristol or London - UK, Kenya, Madagascar, Belize, Indonesia, Timor-Leste, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Tanzania)
Closing date for applications: 31st October 2024
Contract status: Global post, full-time
Start date: As soon as possible
Contract duration: 1-year fixed-term contract
Remuneration: circa £23,700 gross per annum (UK); circa Ksh780,000 gross per annum (Kenya); circa MGA 9,600,000 net per annum (Madagascar); circa BZD 20,400 gross per annum (Belize); circa IDR 77,293,000 gross per annum (Indonesia); circa USD 4,060 gross per annum (Timor-Leste); circa XOF 3,240,000 gross per annum (Senegal); circa TZS 11,176,000 gross per annum (Tanzania).
Salary Band: E2
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
We are currently recruiting an administrative assistant to support our Donor Stewardship team to ensure effective grant management and fundraising delivery. This is an exciting opportunity to join an ambitious and growing team in a support function. Reporting to the Global Project Development Manager, this is a full-time role on a one-year fixed-term contract. The role will require working closely with overseas colleagues.
The successful candidate will be a motivated, proactive, and highly organised individual with excellent knowledge of administrative systems. You will demonstrate a proven track record through employment and/or volunteer experience of prioritisation, multi-tasking, flexibility, adaptability, and exceptional oral and written communication skills. You will thrive in dynamic, fast-paced, and ambitious environments and ideally have a proven track record in communicating effectively and professionally and managing competing priorities to meet deadlines reliably.
We are looking for an individual who is open to new ideas, embraces innovation, and can demonstrate experience building effective working relationships. Applications will be assessed based on candidates’ alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.
Please see the attached job description for full details.
The client requests no contact from agencies or media sales.
Membership Services Assistant
Advancement
Full-time
Permanent
£28,144 per annum
Application Deadline: 12pm (midday) on Monday 28 October 2024
The British Museum is seeking a Membership Services Assistant to join the Advancement department. The main purpose of this role is to deliver excellent customer care to Members and provide administrative support for the day-to-day running of the Membership Office.
Key areas of responsibility:
- Accurately process all new Membership applications, renewals, gift aid declarations, payments (including direct debit), event ticket applications, postal applications and donations to agreed procedures and service level standards.
- Deal with all general enquiries and correspondence, on the telephone, in writing or by email to agreed standards and procedures, escalating issues as necessary.
- Ensure data integrity is maintained, accurate data recorded and data processing protocols are adhered to at all times. Handle other relevant data processing and administration as required.
- Support the administration and organisation of Members' events as necessary and where necessary attend events outside of general working hours (TOIL will be given).
- Support the Membership Services Manager: Member Relations and Membership Services Coordinator: Member Relations as necessary in other tasks and duties related to customer care of Members.
About you:
- Educated to GCSE level or equivalent; English and Maths essential
- Experience of dealing with the public and diffusing difficult situations
- Excellent telephone manner and strong written correspondence skills
- Evidence of excellent customer service skills with experience in direct customer service, e.g. retail, reception, public affairs
- Experience of using CRM Databases or similar software and capable user of Microsoft packages
- Accuracy in data entry and excellent attention to detail
- Proven organisational and communication skills
- Ability to evaluate and improve repetitive tasks and procedures
- Enjoys working with people, as well as in a busy office environment while taking responsibility for a variety of tasks
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Our Supporter Services team plays a key role in ensuring that our fundraising teams administration processes are effective and efficient as possible. Your role as Supporter Services and Fulfilment executive means that you will need to work across the whole of the directorate to implement changes that benefit our supporters as well as our fundraising teams.
You will need to be solution focused and be able to work with teams across the whole of the organisation to ensure that our supporters receive the best possible service, whilst increasing their loyalty.
Working as part of this small team a keen eye for detail is needed by everyone who works in it.
Part of the role will involve you managing the teams third party service providers who support various fundraising activities throughout the year, so experience in this area of account management is essential.
In the role you will be expected to engage with our supporters on a regular basis, so you will need to be an excellent communicator both verbally and in writing.
Data forms part of this job and therefore you will need to be proficient in the use of Excel and be able to present facts and figures in ways that are clear and concise.
You should expect to work on your own on some pieces of work as well as part of a team on others.
The ability to multi-task, be flexible and manage competing priorities is essential to succeed in this role.
This is a hybrid role linked to Barnardo House, Barkingside and attendance at the office is needed at least one day per week.
The client requests no contact from agencies or media sales.
The London Diocesan Fund (LDF) is seeking a PA to the Archdeacon of Northolt and Willesden Area Administrator to play a key role within the Willesden team, based from Causton Street.
Job Summary
The purpose of the PA role is to provide comprehensive administrative support to the Archdeacon of Northolt in the Willesden area, ensuring efficient handling of communications, management of her diary, and maintenance of records. This includes coordinating travel arrangements, organising meetings, compiling communications materials, and managing various financial tasks. Additionally, the PA plays a vital role in upholding confidentiality, being a source of support in the making of difficult decisions and assisting with safeguarding. The PA carries a vital role in linking Clergy, Church Wardens, and others to the support available to them in the Diocesan office and helping them feel supported and heard when they contact the Archdeacons office for help.
The Willesden Area Administrator is a member of the Area staff responsible for the efficient and effective running of the office. (s)he has strong links to the Bishops office, other members of the Archdeaconry Team, the Area Director of Ministry and his PA, other Area Staff, people in the parishes especially Church Wardens and church administrators, as well as key external stakeholders such as local authorities, businesses, architects and partner organisations.
Job responsibilities
Administrative
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Proactive management of mail, enquiries, telephone calls, e-mail, using initiative when referring upwards and flagging issues with the Archdeacon
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Diary management – forward planning of events and specific projects and day-to-day management of the Archdeaconry diaries.
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Preparing agendas, support papers and taking minutes for meetings.
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Draft letters and documents as requested.
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Uphold the security and confidentiality of the documentation in accordance with GDPR.
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Arranging visits in connection with ongoing works
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Liaising with both architects and parishes for Quinquennial Inspections
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Liaison with and between Area staff members and others, setting up meetings.
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Organising arrangements for Archdeacon's Visitations including assisting with writing Visitation reports.
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Organising and facilitating the annual Archdeacons visitation services and admission of Churchwardens, liaising with Area Deans and host churches to ensure they are well attended and organised, including the distribution of and receipt of Church Wardens Citations and Declarations
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Liaising with the Director of Ministry’s PA and Bishops office to assist in the organisation of the induction process for new clergy.
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Facilitating the Willesden Area Parish Administrators network including organising training and networking events for them.
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Assisting the Archdeacon in implementing new initiatives and projects.
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Discussing with the Archdeacon the response and approach to difficult situations in parishes, agreeing ways forward and helping to facilitate them, involving the Bishops office where appropriate.
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Being the first port of call for enquiries to the Archdeacons office.
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Supporting the Bishops PA in the efficient administration of vacancies and appointments including overseeing the area vacancies list and coordinating shortlisting and interview dates.
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Coordinating of the annual parish returns both Mission Statistics and financial.
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Ensuring the highest possible quality of outward facing communication to parishes, clergy and external partners.
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Overseeing updates of the People System, CMS, and Parish returns for the area.
Financial
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Tracking the Archdeaconry budget, including ordering stationary supplies
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Managing the Archdeacon’s Discretionary Fund and Area Deans budget with oversight by the Archdeacon.
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Approving invoices under £500 via Xledger with oversight by the Archdeacon.
Safeguarding
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Undertaking appropriate safeguarding training and knowing when to refer calls to the Archdeacon, on to the Safeguarding Team.
Other
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Undertaking any other duties commensurate with the role.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
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Experience working as a PA.
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Administratively efficient.
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IT proficiency (MS Office).
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Time management and the ability to work at pace
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High standard of literacy and numeracy
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Empathetic to the mission and values of the Church of England
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Right to work in the UK
Desirable
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Educated to A-Level or equivalent standard.
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Experience managing budgets and tracking costs.
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Administration related qualification.
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Some understanding of Church of England structures and experience of working with the Ecclesiastical legislative framework
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
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Competitive remuneration package
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27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
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15% employer pension contribution and salary sacrifice available
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Death in service benefit x3 of basic gross salary
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Enhanced maternity leave of six months full pay, after 12 months’ of employment
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Season ticket loans of public transport
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Access to Benenden Health Insurance
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EAP counselling through Health Assured
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Up to £100 for eye test and contribution to spectacles
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Two additional paid days for community volunteering
Interviews will be held on 6th November 2024.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £24,000 per annum (pro-rata)
Hours: 3 days per week (Tuesdays, Thursdays and Fridays)
Based at: Healthwatch Newham Offices, with some home working.
Annual leave - 28 days per annum (pro-rata), excluding bank holidays
Overview
This is an exciting opportunity to join our friendly, committed Healthwatch Newham team as we develop the next stage of our programmes.
The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.
You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.
Background
Healthwatch Newham is part of a national network, led by Healthwatch England, and aims to help local people get the best from their health and social care services and enable residents to contribute to the development of quality health and social care services. We do this through outreach and engagement and delivering projects that review and report on quality and standards.
Healthwatch Newham is part of CB Plus, an award-winning charity reaching over 1 million Londoners. CB Plus provides a number of community services, including Young People Thrive, Barnet Wellbeing Service and Enfield Connections Information and Advice.
Please see the job description for further details
Closing date: Monday 21st October 9am
Please send a CV and covering letter setting out your interest in and suitability for the role:
- The CV should clearly state the names and periods/dates the candidate worked or volunteered for each organisation under their employment history and explain any gaps.
- The covering letter should address each point under the person specification showing how the candidate meets the person specification with examples from previous work or volunteering.
Please note we will only consider applications with both a CV and covering letter.
The client requests no contact from agencies or media sales.
Head of Brain Injury Service
Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.
The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.
As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership. By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.
The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.
As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.
We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.
This is a varied and exciting leadership role for the right individual, where no two days are the same. If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Our Sales and Delivery teams aim to drive and develop new and existing business relationships to contribute to our impact and financial objectives and deliver customer satisfaction, advocacy and loyalty whilst delivering exemplary customer service to all our Clients and Instructor Members in Training. A critical aspect to this is ensuring all the administration required from point of enquiry through to delivery is carried out accurately whilst meeting key deadlines.
You will support different aspects of the customer journey and support with relevant processes including distribution of enquiries, keeping our in-house systems updated and supporting with Associate and National Trainer (NT) matching, ensuring administration relating to these processes are completed effectively and within deadlines set.
The client requests no contact from agencies or media sales.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We seek a strong people person with at least two years of experience operating a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: It begins at 25 days per annum, in addition to public holidays and the Christmas stand-down.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 11.59 pm Sunday 10th November
Interviews: Interviews for the role will be held on the week commencing 25th November 2024.
If you would like further information about the role or have any questions, please contact Kelly, Operations Manager.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
We are seeking a Temporary Executive Assistant and Business Administrator to join a prestigious professional medical organisation in London. This full-time role offers a unique opportunity to work at the heart of the organisation, supporting its senior leadership team, particularly the President.
Position Details:
- Location: London (Hybrid)
- Working Hours: Full-time (35 hours per week, Monday to Friday)
- Contract Type: Fixed Term Contract until end of March 2025
- Salary: £36,700
Main Responsibilities:
- Provide high-level executive administrative support to the President and, when required, other senior leaders.
- Serve as the main point of contact between the President and both internal and external stakeholders.
- Manage the President’s inbox, handle complex diary events, and ensure effective meeting preparations.
- Support internal and external meetings, governance processes, and College business administration tasks.
- Draft and respond to communications, ensuring smooth flow of information.
What We’re Looking For:
- Proven experience in senior-level administrative and secretariat roles.
- Ability to manage complex diaries, coordinate meetings, and communicate professionally across all levels.
- Familiarity with governance processes, such as committee administration and preparation of formal minutes.
- Strong IT skills, including Microsoft Office365, MS Teams, and Zoom.
- Experience in healthcare, NHS, or professional membership environments is desirable.
Key Skills:
- Excellent verbal and written communication.
- Strong organisational and multitasking abilities.
- Attention to detail and a proactive mindset.
- Flexibility and resilience under pressure.
If you have previous experience in a similar role, thrive in a dynamic, professional environment and possess a keen eye for detail, we encourage you to apply.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Team Administrator (CYP Engagement Team)
£31,531.00 pa plus excellent benefits
London WC1 and home-based
35 hours per week
As Team Administrator for the Children and Young People’s Engagement Team, you will be responsible for providing vital administrative support to a dynamic team working with children, young people and parents all over the UK.
The Team Administrator will provide administrative or logistical support to different team projects, working groups, committees, events or activities. This will also include supporting the finance functions for the Team and managing purchase orders, invoices and expenses and supporting the project teams by drafting and preparing documents. In addition you will ensure all phone and email queries are answered, using clinical experts and team colleagues for advice if necessary.
You will also be responsible for planning, coordinating and communicating online/face to face project or programme meetings and activities with the support of the project managers, coordinator and youth voice advisors.
Reporting to the Head of Children, Young People & Engagement, this is a varied role in which you will have the opportunity to support the work of different engagement projects through assisting and disseminating project reports, joining sessions with children and young people across the year, and the managing of project materials.
Educated to a good standard you should have extensive administrative experience or skills and have well-developed experience and knowledge of Microsoft applications along with proven proof reading and minute taking abilities.
With demonstrable interpersonal, communication and organisational skills, you should have the ability to coordinate several projects concurrently whilst having excellent report writing skills, being able to present information in a fluent and persuasive manner to people at a range of levels.
Experience of problem solving, identifying solutions and setting up new systems or mitigations in relation to complex and dynamic administrative activities is essential.
Knowledge of website maintenance and social media experience would be desirable, as would a background of working in direct delivery teams, supporting those who work with children and young people.
The Administrator role offers the opportunity to work closely with those in the field of child and youth engagement, youth volunteering and children’s rights. In this role you will start to gain knowledge of children’s rights and what matters to children and young people within child health by actively participating in the Children and Young People’s Engagement Team’s programme of activities, helping us achieve our aims.
There will be occasional evening and weekend sessions/events throughout the year where you will also be required to attend to support the event.
The Children and Young People’s Engagement Team undertakes a varied programme of work in supporting under 25s, parents and carers to get actively involved in the work of RCPCH, using youth work and social action approaches.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The College will require a full Disclosure Barring Service Check to be undertaken for this role. This role is exempt from the Rehabilitation of Offenders Act 1974.
Closing date: 4 November 2024
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events & Services Executive
Daily rate £133.33 PAYE (made up of £118 candidate pay and £15 holiday pay)
3-month contract, Flexible Working (1 month in the office per month)
The Talent Set is excited to partner with a values-driven membership association to recruit a temporary Events & Services Executive. This role will provide vital support to the team across event management and administrative services. The ideal candidate will bring experience in both events’ coordination and administration, with a proactive, team-oriented mindset and a collaborative approach to driving success.
Key Responsibilities:
- Coordinate and execute the planning and delivery of flagship events, including liaising with vendors, managing logistics, and ensuring seamless event operations.
- Provide administrative support across events, training programs, and consultancy services, ensuring all activities are organised and run efficiently.
- Collaborate closely with the marketing, PR, and communications teams to organise and oversee various events, supporting their strategic goals and ensuring successful event outcomes.
- Monitor event registrations, handle inquiries, and maintain attendee databases to support smooth event execution and follow-up.
- Support the development and delivery of training sessions and consultancy services, managing schedules, materials, and communications to ensure high-quality service delivery.
- Serve as the central point of contact for all teams, managing the flow of administrative tasks and ensuring the timely coordination of training sessions and projects in partnership with the Training Manager.
Person Specification:
- Proven experience in event management and administration, with a track record of supporting successful events and services.
- Strong organisational skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Excellent interpersonal and communication skills, both written and verbal, with a collaborative approach to teamwork and stakeholder engagement.
- Proficient in Microsoft Office Suite and event management software, with the ability to quickly learn new systems and tools.
- Demonstrates a strong commitment to diversity, inclusion, and delivering high-quality services that meet the needs of a diverse membership base.
The deadline for applications is Friday 4th October 2024.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an income generating role with sales targets for BeyondAutism’s Outreach Services – BeyondAutism Fast Responder®, Outreach and Training. Working closely with the Outreach and Marketing teams you will be responsible for ensuring that service level agreements are signed within 14 days of issue, that subscriptions are renewed and for building strong customer relationships.
Form a close working relationship with the Outreach Services, Marketing and Finance teams Issue and secure service level agreements Manage enquiries effectively and efficiently Meet sales targets
Maintain the CRM Customer relations Manage subscription relationships and service level agreements, including contract reviews with subscription holders Resolve complaints and concerns Sales and marketing Achieve sales targets
Ensure appropriate reporting of sales to Head of Marketing and Communications, Head of Finance and Head of Outreach Services Deliver strong marketing campaigns and lead generation
Reporting and monitoring Weekly collation of sales data Monthly collation of complaints, concerns and satisfactions to inform organisational learning Reflect and present information in appropriate formats for internal and external use Administration and relationships
Maintain an accurate and up-to-date CRM Ensure service level agreements are signed within 14 days of issue and that the delivery requirements are communicated to the Outreach Services team People Work effectively as part of the MarComms team to ensure KPIs are achieved Liaise effectively with the Outreach Services team and the Finance team
General responsibilities To understand, adhere to and actively implement all the policies and procedures of BeyondAutism To safeguard children and vulnerable adults at all times To undertake training as required Assist with other work, events and projects as needed Any other duties that the Head of Marketing and Communications may reasonably require