Service Administrator Jobs in Greater London

We are looking for an experienced programme manager to oversee the Democracy Classroom network. The post holder will be responsible for managing relationships with stakeholders across the youth, education and democracy sectors and lead on a series of democratic and election education initiatives to engage young people. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

To achieve the above, the post holder will:

• Support, build and manage relationships with over 100 civil society partner organisations.
• Manage the day-to-day running of the network, including the network's communications and databases.
• Coordinate the sharing of learning materials, working with teachers and youth workers to organise, map and curate content that supports democratic and election education.
• Oversee the Democracy Classroom website / platform. 
• Train and support teachers and youth workers to deliver democratic education materials. 
• Oversee our #ElectionCountdown programme during UK local, devolved and national elections and the associated comms campaigns. 
• Line manage the Democracy Classroom programme coordinator and manage relationships with freelance teachers, youth workers and designers.
• Oversee evaluation and monitoring, producing reports where required.

The job is a fixed term 12-month contract (including a 6-month probation period), with possible extension depending on the electoral calendar. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
• 5% company pension contribution.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

Above all, you can form good relationships with a range of people from different backgrounds and perspectives. You can network, negotiate, persuade, problem solve and be flexible to meet stakeholder needs. You can identify and pursue opportunities, and are excited by the challenge to oversee a high profile, national project. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Programme/project management experience.
• Good at building and managing relationships. 
• Experience managing multiple stakeholder relationships. 
• Able to communicate effectively.
• Strong ability to manage multiple priorities. 
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Confidence in working with, and a good understanding of, the education/youth sector (not necessary to have personal teaching or youth work experience, but be comfortable working in those sectors).
• Knowledge of, and an interest in, UK politics. 
• Understanding of the UK education system.
• IT literate. In particular, you can use Google office software.
• A passion for youth democratic engagement, education and politics.

Desired

• Experience of database management.
• Ability to conduct monitoring and evaluation of work and produce written reports.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:59pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.

Are you an experienced fundraiser with a track record of securing and managing large grants? Do
you enjoy finding creative and proactive ways to build relationships with new and existing
funders? We’re looking for a talented fundraiser to join us. Reporting to the Development Director
and working closely with our project leads, this role will be a crucial addition to our mission-driven
team. Individuals who are passionate about public interest journalism and its power to drive real-
world change are encouraged to apply.

About the Bureau
The Bureau is the UK’s largest independent non-profit investigative journalism organisation. In the
last year, our investigations were published in over 100 countries across local, national,
international, specialist, TV and digital platforms. Our four global investigative teams work with
reporters around the world on priority cross-border issues – environment, health, corruption and
big tech. In addition, our UK-focused Bureau Local team uses an innovative community-led
approach to cover issues like insecure work, migrant rights and family courts, amplifying the voices
of underrepresented communities. Founded in 2010, we’ve grown from a small group of
journalists to a diverse team delivering hard-hitting investigations that have prompted inquiries,
sparked legal challenges and informed policy change in the UK and across the world.

Our fundraising
At the Bureau, our funders and supporters are vital. We are almost entirely funded through grants
and donations so – put simply – without their support, we wouldn’t be here.

Although our supporters may come from different backgrounds or have varied priorities, they all
share a common goal: tackling the issues across our society that are eroding democracy and
driving inequality. They support our work to hold those in power accountable, uncover new
evidence to support positive change, and empower citizens.

The Bureau has experienced significant growth over the past three years, increasing our annual
income to £2.8m and expanding to a team of more than 40 people. While the majority of our
income comes from grants, there is strong potential for further fundraising growth, and we are
actively working to diversify our funding streams beyond trusts and foundations.

This is an exciting time to join The Bureau as we continue to build on our strong relationships with
existing supporters while exploring new funding opportunities.

Role and Responsibilities:
Support from trusts and foundations is our main source of philanthropic income so we are looking
for somebody with experience in grants fundraising who can quickly apply their skills and
expertise. You’ll work closely with our Development Director to report to and liaise with current
funders, manage a pipeline of prospects and submit successful applications to secure new grants.
In addition, you will support in building a major donor programme to diversify and strengthen our
funding base. You will collaborate with colleagues at all levels across the organisation, from impact
producers to reporters to finance and operations, in a supportive and welcoming culture that
values teamwork and shared success.

As an excellent communicator, you will be able to take complex issues and translate them into
clear, compelling narratives that resonate with funders and stakeholders. You will also be
passionate about building strong relationships with our funders and supporters.

While experience in high-net-worth fundraising would be a valuable bonus, it is not essential. You
don’t need to have raised funds for non-profit media before, but you do need to be excited by our
work and able to express The Bureau’s key areas of work and impact in an accessible, accurate and
compelling way. We’re a small team, so you’ll need the willingness to pitch in on fundraising tasks
– big or small – to ensure The Bureau is in the best possible position to pursue its mission.

Skills and Experience:

• Excellent fundraiser with a demonstrable track record of 3+ years’ experience successfully raising significant funds for charities or non-profits and managing relationships with funders (foundations - essential, high net worth individuals - desirable);
• Strong background in managing grants admin, including due diligence and processing agreements;
• Excellent oral and written communication skills, able to speak and write English fluently;
• Great analytical skills, with experience in researching and identifying new funding sources for various projects;
• Ability to work to tight deadlines and manage multiple priorities;
• Experience of working with databases and funding pipelines;
• Exceptional time management skills, a professional attitude, and meticulous attention to detail;
• Resourceful and able to think creatively with strong problem-solving skills;
• Strong interpersonal skills, able to collaborate at all levels across the organisation.
• Experience in securing funds for journalism, social justice, civil society, human rights, or related causes is desirable but not essential;
• We envisage this as a full-time, primarily hybrid working role, working from our London office two/three times a week.

Salary and contract
Salary: £40k- £46k depending on experience
Contract: Permanent
Location: London (hybrid working)
Reporting to: Development Director

Benefits - what we offer

• 25 days annual leave
• Additional gifted leave during the Christmas festive break
• Flexible working arrangements
• Hybrid working
• EAP - Employee Assistance Program
• Enhanced sick pay
• Enhanced maternity and paternity pay after 12 months of service
• Learning and development opportunities
• Cycle to work scheme

How to apply
The Bureau is committed to being an equal-opportunity employer. We strive to create a
welcoming, diverse, inclusive, and adaptable environment where people are encouraged and
supported to achieve their best. We welcome applications from those belonging to groups
traditionally under-represented in the media. You don’t need to tick every box in this ad – we are
committed to hiring people with potential. If you feel like you lack some specific experience but
have the necessary drive and passion, please don’t be deterred from applying or getting in touch
with any questions.

Potential candidates should send a CV and cover letter. 

If you need support with your application, such as reasonable adjustments, or want to ask any questions about the job before applying, please find our Fundraising Manager email on hiring page.

You must have the right to live and work in the UK.

The deadline for application is Tuesday 5th November 2024 and we aim to schedule interviews week commencing 11th November or 18th November 2024.

Please also fill out our anonymous equality monitoring form on our page linked below, so we can better track who we
are reaching.

Our values

Just: We are committed to pursuing what is right. We act with integrity and fairness to bring
injustice to light.

Honest: We deal plainly and truthfully with each other and what we uncover. We reveal the truth
even when it is uncomfortable.

Courageous: We aim to break new ground. We are ambitious, tenacious, and innovative.

Inclusive: We seek to build equity. We embrace diversity, different experiences, and perspectives.

Collaborative: We believe people are stronger when they work together. We take a collective approach to how we tackle problems, share skills, and enable change.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate to take up a fixed-term role as Centre Leader at our IntoUniversity centre in Kennington. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support. 

Location: IntoUniversity Kennington
Contract: Full-time, fixed-term until June 2025
Applications close: 9am Monday 4th November 2024
Start date: January 2025

Salary

£38,100 per annum (inclusive of £2,600 London contribution)

Eligibility for the role

In order to be eligible for the Centre Leader role, applicants will:

• Have completed an undergraduate degree to a 2.2 or higher.
• Have achieved a grade C/ grade 4 or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
• Have EITHER a minimum of 18 months full-time paid experience working in a delivery role at IntoUniversity; OR a minimum of 2 years full-time paid or voluntary experience working with children and young people, either at IntoUniversity, or external organisations, or a combination of both. Please note that we will not take part-time, seasonal or ad-hoc work into account when calculating the length of full-time experience.
• Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).
• Be able to apply knowledge of F.E. and H.E. (e.g. UCAS applications) to help young people decide about their futures; and have knowledge of national developments in H.E. and their impact on young people traditionally underrepresented in H.E.
• Have experience of confidently negotiating with a variety of stakeholders, for example: head teachers, funders, universities.

What will my main dutires be?

To lead the staff team at the centre, generating a positive and inclusive working environment and ethos and ensuring that the team are well motivated, are managing their workloads effectively, and are providing a high quality service.

You will initially be involved in the set up of this brand new centre, including developing local school relationships and we anticipate that delivery of the IntoUniversity programmes will begin in the 2024 summer term.

To ensure that the ethos and values of the charity are maintained in the IntoUniversity centre.

To act as the Centre’s Designated Safeguarding Officer (full training and support will be provided to become the Designated Safeguarding Officer). To create and oversee relationships with local education providers.

To oversee the successful delivery of our educational programme at the centre using positive behaviour management and adhering to the IntoUniversity safeguarding policy. 

Please note: that there will be times throughout the year when you will be required to travel to London for meetings.

We are seeking to recruit a Communications Manager to lead on the development and delivery of PILC’s communications strategy with an aim to grow the organisation’s profile, increase the reach and influence of our work and develop supporter engagement.  

About the role

We’re looking for an experienced Communications Manager to help us increase the impact of our work through cross-channel communications and grow the organisation’s profile to match the quality of the legal work we conduct. You will be joining at an exciting time when there is already some infrastructure in place but plenty of opportunity to make your mark on the development of our organisational approach to communications. You will work closely with the Director to develop and implement a cross-organisational communications strategy to extend our reach, brand awareness and increase donations. You will join a dedicated staff team who are all passionate about building power with working class and marginalised communities. You will be expected to work closely with staff across the organisation, supporters and the communities we serve, co-ordinating and delivering effective organisation wide communications. A demonstrable interest in social justice campaigning is essential.

About You

 We are looking for an experienced and creative communications all-rounder with a track record of implementing communications strategies for social change. You’ll be an effective project manager, able to work proactively and collaboratively with staff across the organisation to showcase the vital work colleagues in the litigation team conduct out of the spotlight. You will be confident in working with a variety of stakeholders, including journalists, lawyers and marginalised communities. You will be proactive, able to build and maintain relationships, develop effective cross-channel communications and manage a varied workload. You will be both able and happy to turn your hand to strategic thinking alongside day-to-day delivery, such as copy-editing news pieces for our website or writing press releases. You’ll be engaged with social justice campaigning and social media with an ability to identify and take advantage of relevant communications opportunities.

PILC is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.

Please do not count yourself out if you feel you do not meet all the requirements and let us decide if you meet the criteria. Training will be offered as part of the opportunity.

Liberty is looking for a creative and strategic lawyer to join its legal team.  Strategic litigation is core to Liberty’s work.  Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals.  You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice.  A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.

If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector.  We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 12PM Friday 8 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on the week commencing 18 November 2024

Second round interview will be held on the week commencing 25 November 2024

Apply via the job board on our wesbite.

Location: This position will be based at Peace Direct’s UK or Netherlands offices, with options for hybrid working. Please note that currently Peace direct has no Certificate of Sponsorship for UK visas.

The Role 
Are you passionate about supporting people-centred and locally-driven approaches to learning and research?  Are you experienced in community-based research, data collection and knowledge management? 

We are looking for a Senior Learning and Research Analyst to join our International Programmes and Research Team. Supported by our Learning and Impact Manager and working alongside our Senior Monitoring and Evaluation Analyst and team of researchers, you will be responsible for consolidating and managing a central database and knowledge system that will underpin Peace Direct’s learning loop with specific emphasis on locally-led peacebuilding initiatives in Afghanistan, eastern DRC, Mali and Sudan.

This work is integral to our decolonised ways of working and will form an important part of our multi-year ‘Local First: Transforming the Peacebuilding System’ programme funded by the Dutch MfA.

This is a role for someone with a passion for peacebuilding and local leadership and a strong commitment to shifting power in the international system.  You will have excellent analytical skills with experience of developing research, information or MEL systems in the international development sector.

Working in partnership with peacebuilders in francophone countries means the ability to work in French (proficiency level B2 or above) is a must and as such will be tested in interview.  Added to this is the requirement for experience of processing qualitative and quantitative data using various approaches, including working with local knowledge systems, which will be highly valuable in this role.

Who we are 

Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills, career goals and experience.

How to Apply: Please upload your CV and a cover letter detailing relevant experience and why you are passionate about locally led peacebuilding.

Your covering letter should be no longer than two sides of A4. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

We also offer candidates the choice of submitting a video clip (ie. a video cover letter) if this is preferable to a written cover letter - To ensure fairness we suggest you turn the camera off so that we only hear your voice. It should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here. 

For the video cover letter, the following should guide your speaking points:

• Your name;
• The job you are applying for;
• Describe your overall skills and abilities (as they relate to the post being advertised);
• A brief description of your work experience (in relation to the post being advertised);
• What makes you qualified for the new position;
• Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please DO NOT submit both.

Closing deadline for CV and cover letter is 23:30hrs on Sunday 10th November.   

Shortlisted candidates will be asked to complete a short supplementary information form.

Interviews will be held online during the weeks of 18th and 25th November.

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+, people with disabilities and people with mental health challenges.

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have.  Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding

All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter Agency Misconduct Disclosure Scheme (MDS). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet our Essential requirements as laid out in the job specification will be guaranteed an interview for the job for which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds. 

The charity is experiencing an exciting period of growth and development, with expansion in both their programme activities and income. As we adapt to this growth, we are also enhancing our internal operations by strengthening systems and improving efficiencies. We are in the process of shaping our latest organisational wide strategy, set to launch in April 2025, which will focus on broadening our reach and impact across the UK.

In addition to leading a small team and overseeing day-to-day financial management, this role will contribute to key initiatives such as enhancing our fund accounting and management reporting, refining project cost modelling, and reviewing finance policies and processes. As a business partner to budget holders, the role will provide leaders with the knowledge, insights, and tools to strengthen budget management and forecasting, building on the supportive and engaged relationship the finance team already fosters across the organisation. You will work closely with the Director of Finance and Operations on finance strategy and change management projects.

This role presents an excellent opportunity for someone eager to make a lasting impact within the finance function and wider organisation. It offers the chance to develop your strategic and leadership capabilities while advancing your career. Ideal candidates will be fully qualified accountants who bring strong technical accounting expertise and project management skills, ideally gained in practice navigating complex financial accounting management and reporting. A passion for proactive collaboration with staff in leadership and advisory roles is essential, as is an interest in the vision and mission of the charity.

To learn more about the role and organisation, please download the full appointment brief below, which also outlines how to apply.

We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.

Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.

Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.

You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead  Organiser.

We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.

This role will require some evening and weekend working, though this will be infrequent.

We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.