Senior Supporter Engagement Officer Jobs in Westminster, Greater London

Middlesex University marries radical creativity with practice-oriented education, on a beautiful open campus right in the heart of North London. Our second campus, at Stone X stadium, is just a 5 minute bus ride away. We enjoy a strong relationship with the University, who understand the unique role the SU has to play in their vision - to transform students’ outcomes to change their lives.

Our community is a melting pot of the local and the global, with students encouraged by the University’s industry focus, excellent teaching standards and fantastic location.

For September 2024, we have just established a students’ union space in MDX House, the home of student life on campus. Our Head of Engagement and Influence will lead the charge to harness mass engagement from our students in extra and intracurricular opportunities so that they can develop the skills, networks and communities to influence their education and shape their futures.

Leading a directorate of 9 full time staff, and supporting three full time student officers as well as 100s of student leaders, you will help staff and students develop communities and campaigns approaches that ensure students are shaping their education, their communities and their lives. The successful candidate will have excellent coaching and mentoring skills and be able to put them to use to develop staff and our full time officers, growing and developing their teams to reach new heights. You will have the skills to build systems, processes and projects to ensure that students have excellent support and opportunities, with the ability to lead the team to achieve our vision for Engagement and Influence.

We are looking for someone who will go the extra mile for students, who is passionate and committed to the impact MDXSU can have on our students’ futures. You’ll be a great communicator, a team player and relish the opportunity to work directly with students every day.

Due to our new Progression Framework, the successful postholder will get the opportunity to develop significantly throughout their time with MDXSU. You will be supported to take on challenging projects and opportunities that directly contribute to the skills you need for the rest of your career, including access to a free MBA or equivalent masters’ level qualification with paid study time. Through quarterly reviews, and a structured progression plan, the most successful candidates could move from the entry point of the band to the top of the pay scale in as little as 18 months.

Like all SU staff, the Head of Engagement and Influence also shares responsibility for supporting the work of our elected student officers and delivering against key projects, such as welcome week activity, SU elections and feeding into the wider work of the SU and the university.

Both the Students’ Union and the University are going through a period of ambitious change, making MDXSU an exciting place to work, with a fun and sociable staff team. This role is ideal for someone who is ambitious and interested in the opportunity to experiment and lead new practice. You could be looking for your first senior management role in students’ unions after a successful period in people and project management, or you might be a senior leader in a smaller organisation looking to grow your experience. We also actively welcome applications from people looking to move into students’ unions from aligned sectors, such as youth work and community development.  

Benefits:

• A generous leave package including 25 days annual leave plus bank holidays
• An additional two weeks’ closure during Christmas and New Year
• Up to five days’ additional religious and cultural festival leave
• Enhanced maternity leave at a family friendly employer
• The ability to undertake a fully funded MBA, or alternative masters’ level study, at Middlesex University following completion of probation
• Access to additional professional training and development opportunities, including Middlesex University’s excellent staff development programme
• Development through MDXSU’s Progression Framework, with a quarterly review cycle which enables high performing staff to progress quarterly through their band
• Study leave of up to 20 days for staff undertaking work related study
• An interest free season ticket loan for travel and access to the Cyclescheme Bike to Work scheme
• An Employee Assistance Programme that offers free and confidential support including telephone counselling and financial advice
• Access to the MDX Fitness Hub at staff rates, including access to professional personal training and a high quality gym
• Access to Unidays, Student Beans, and Totum, with 100s of student discounts also accessible to students’ union staff

Do you want to help build a world where everyone feels part of a community?

Do you drive reliable delivery and ongoing improvement of programmes?

Are you a strong and highly motivated team leader?

If you answered yes to all of the above, this could be the role for you! We’re looking for an experienced part-time programme manager to develop the delivery of key projects: our community & children’s offer; intergenerational initiatives; events and communications; and corporate partnerships

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects. Since resuming services post-Covid, we have realized the needs and wants of the community have shifted from our previous offer. We have a strong Community Development programme to connect with and rebuild our offer, including some big changes to pre-Covid ways of working. Building on a strong track record, we intend to continue working with the community to deliver activities and events that meet local needs while also providing opportunities for fun and friendship. Our community offer includes activities connecting children to nature and tackling food insecurity; accessible community fitness and wellbeing activities; and intergenerational activities and events. We are re-developing our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us evolve this work.

The role

In this role, you’ll be responsible for:

• Strategic development and oversight of community programmes for children, adults and across multiple generations

• Leadership and line management of team; oversight of sessional facilitators and contractors used by team

• Setting programme budget and service targets; monitoring and evaluation to ensure delivery against these

• Playing a key part in building, broadening and developing new funding for these programmes and maintaining relationships with current funders

• Lead role in planning and execution of community events

• Development of corporate partnerships and CSR relationships

• Responsibility for general outward communications, including social media

• Contributing to the wider organisation as a member of the Senior Management Team

• Acting as Deputy Safeguarding Lead

About you

You have a track record of developing and delivering excellent community programmes in the third sector. You’re a seasoned team leader with experience of change management. You have an outwardlooking approach and are passionate about building programmes with community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You have experience of fundraising and maybe other types of income generation. You have strong relationship building skills – internally and externally - and build trust and credibility easily. You are passionate about the power of community to connect and support people.

About us

We are an energetic, experienced, and passionate team of 17 mostly part-time workers with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a strong and innovative organisation which has doubled its reach and impact in recent years. This role is four days per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Wednesday 23 October 2024.

We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. It will include identifying new funding opportunities as well as producing several initiatives including building our regular donors, corporate partnerships and legacy campaigns. 

We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.

This senior role will be part of our communications and fundraising team reporting to the Marketing Director and managing one member of staff initially.

This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK).

Job title: Senior Data and Innovation Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £43,500-£47,500 (London) or £42,000-£45,500 (Manchester and Birmingham)

Hours: full-time (37.5 hours per week), part-time considered (minimum 30 hours per week)

Contract: Permanent

Overall purpose

Reporting to the Director of Finance and Operations initially, the role holder will have technical leadership and overall responsibility for managing the Data and Innovation team. This team helps Breaking Barriers maximise the value of its data, by conducting analysis and managing the CRM (Salesforce) and related software.

The team works across all areas of the organisation to improve processes, unlock efficiencies through automation and generate insights from data. They ensure that data is utilised to inform any innovations or refinements to our services.

The successful candidate will be an entrepreneurial manager with a high level of data literacy. We are looking for someone strategic, highly organised and a strong people and team manager. They will be confident at communicating data in a variety of ways to a large range of audiences, identifying key take-aways and the broader implications of the findings on our clients and programming. They will also be able to train others in key data analysis and communication skills.

Breaking Barriers is a fast-growing organisation, the ideal candidate will embrace the challenge of growing the team and Breaking Barriers’ data presence externally.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Job title: Senior Communications Manager

Manager: Head of Public Engagement

Line reports: Communications and Campaigns Officer

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours), open to 4/5 days per week

Contract: Permanent

Overall purpose

The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff. 

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.

Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials. 

You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.

The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

You will be at the forefront of our mission, helping to change the narrative about young people who experience homelessness in the UK. 

You should have experience of securing press coverage and be comfortable delivering engaging and relevant stories for the media. 

You will be at the forefront of building EveryYouth's youth engagement function which aims to give marginalised young people a voice to share their experience and stories. Alongside this work you will maintain and uphold strict safeguarding and GDPR practises. 

You will work with a team to maintain EveryYouth's website and newsletter and oversee EveryYouth's social media content and delivery. 

Finally, you will think strategically about the direction EveryYouth is taking with our external communications, and measure and evaluate our work against agreed KPI's. 

We are looking for someone who is ambitious for the future of every young person, and who relishes the challenge of presenting marginalised young people in a positive, uplifting way, going against the longstanding norms. You should have an incredible eye for detail and enjoy working with a small, but highly collaborative team.

EveryYouth prides itself on ‘doing charity differently’ and you’ll be excited about the opportunity to join a new charity with a start-up mentality where your ideas can help shape the future of the organisation.

If you're looking for a role where your skills, passion, and dedication will come together to create a brighter future for young people, we encourage you to apply. Join us at EveryYouth and be a part of something truly extraordinary – together, we can help Every Youth reach their full potential.

Essential Experience, Skills, Knowledge and Attitude

• Experience of placing stories in broadcast and/or print media.
• Able to develop strong relationships with the media.
• Excellent written and verbal communication skills.
• Experience managing social media accounts, website and email marketing systems
• Excellent attention to detail.
• Pro-active and positive, with a creative approach to problem solving.
• Highly organised with the ability to manage conflicting demands.
• A strong commitment to EveryYouth’s mission, vision and values with a passion for making a significant and strategic difference to the lives of disadvantaged young people in the UK.
• A desire to shape the future culture of an organisation.

Desirable Experience, Skills, Knowledge and Attitude

• Experience of working with vulnerable young people to share their stories
• Experience of securing and delivering media appeals
• Excellent design and video editing skills.
• Line management 

Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?

Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.  Local knowledge of Bromley and Greenwich areas would be an advantage.

You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes.  The post requires working with families in person and online remote working.  The office base is in Community House, Bromley.

General Duties:

1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.

2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.

3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.

4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.

5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.

6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.

7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.

8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).

Please see attachment for further responsibilities 

Bring your environmental passion for rivers to life!

The South East Rivers Trust (SERT) has an exciting opportunity for an enthusiastic individual who is keen to gain more experience in river and catchment enhancement work - making a positive, lasting difference to the aquatic environment in the south east of England.

The Role

The Water and Land Stewardship Team (W&LS) lead the identification and delivery of Nature-based Solutions (NbS) to improve rivers and catchments across the South East. Through evidence, stakeholder engagement and on-the-ground experience, this new senior role will lead and develop NbS project opportunities. You will aim for impact, scale and collaboration.

You will be responsible for delivering projects to scale up NbS across the SERT area, and lead the ‘South East demos’ for the Ofwat Innovation Mainstreaming Nature-based Solutions project, a flagship five-year innovation project with water industry partners across the UK. Working with colleagues at SERT to deliver NbS measures on the ground will give you the opportunity to make a real difference, using this to help regulators and policy makers address barriers and build enablers for NbS at scale.

You will lead walkovers, report on project opportunities identified, and develop projects on the ground, including natural flood management, riparian corridor enhancement and land management to increase catchment resilience. You will work closely with land managers to co-design feasible NbS options delivering multiple benefits. Your recommendations will be informed by data and evidence, and part of your role will be contributing to the effective collation of this across the Trust and the region. This will include identifying and reviewing nature market opportunities including through Biodiversity Net Gain, water resource, natural flood management and water quality, and you will look to capitalise on these opportunities and find ways to combine them with public funding (e.g. developing agri-environment schemes) to develop blended funding approaches. Working with our regional water companies, you will use your understanding of their drivers and processes to find ways of delivering more nature-based solutions with them in our catchments, building on existing relationships and projects within the Trust and the wider Rivers Trust movement.

Crucially, you will take a collaborative partnership approach, building close relationships with our regional water companies, farmer clusters and other NGOs as well as regulators and local authorities, and provide a vision for these stakeholder groups to drive improvement of our rivers and catchments. 

This role is varied and allows for an individual to take ownership for their own projects, seeking and developing resolutions whilst working collaboratively with several organisations and individuals, as well as learn new skills and grow within a supported environment. You will be personable and inquisitive, enjoy working with evidence, be able to explain technical concepts in simple terms, engage positively with partners, and be passionate about rivers and the environment.

While the role covers the entire SERT area, we expect to develop a geographic focus towards either the East (Sussex, Kent) or West (Hampshire, Berkshire, Surrey).

Please see the full Senior Project Officer job description for more information.

The closing date for applications is Sunday, 29 September 2024.

Interviews will take place Friday 4 – Tuesday 8 October 2024.

Interested?

Please click the apply button to be taken to our website, where you can download the Job Application form and complete your application.

Role: Chief Operating Officer (COO)

Location: Hybrid, London workspace, home working & national travel required

Reports to: CEO

Position: Full time

Salary: up to £55k, based on experience

About Us

My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.

Position Overview

The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.

The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.

We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.

Key Responsibilities:

1. Programme Management:

- Supervise staff and ensure the effective delivery of our programs and services.

- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.

2. Human Resources:

- Lead the HR function, including talent acquisition, staff development, and performance management.

- Foster a positive and inclusive organisational culture that aligns with our mission and values.

- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed

3. Technology and Infrastructure:

- Ensure the charity has the necessary technology and infrastructure to support its operations.

- Identify and implement IT solutions to enhance efficiency and data security.

4. Compliance and Reporting:

- Ensure compliance with all relevant laws, regulations, and reporting requirements.

- Prepare and present regular reports to the Board of  Trustees and stakeholders on organisational performance.

5. Stakeholder and Partnership Engagement

- Represent the charity at public events and engage with key stakeholders to promote our mission.

Qualifications & Experience

· Bachelor's degree in a relevant field (Master's degree preferred).

· 5+ years proven experience in senior operational roles within the non-profit sector

· Strong leadership and management skills with the ability to inspire and motivate teams 

· Exceptional organisational and project management abilities.

· Demonstrable experience in budgeting, financial management, and people leadership 

· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.

· Excellent interpersonal and communication skills.

· Commitment to the charity's mission and values.

· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable

· An appreciation of how to handle sensitive and confidential issues.

· Knowledge of  compliance, risk management, charity regulations, policies and government guidelines.

· Ability to work collaboratively in a diverse and inclusive environment.

· Excellent strategic planning and execution capabilities 

· Exceptional communication and interpersonal skills 

· Proficiency in using technology and data to drive operational improvements 

Required experience:

· Leadership: 5 years (required)

· Senior Operations: 5 years (required)

· Management: 5 years (required)

· Risk management: 2 years (required)

· Financial acumen: 2 years (required)

Personal attributes:

· Proactive and adaptable, with a positive approach to change and challenges.

· Highly resilient to challenging situations

· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.

· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.

Benefits:

• Healthcare options following successful probation review
• Opportunity to make a meaningful impact on a critical cause.
• Collaborative and supportive work environment.
• Professional development opportunities.

My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.

Age UK are recruiting for a Director of Network Engagement & Support.

In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them. 

Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.

This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.  

The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.

Please see role description for full responsibilities.

This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.

Must haves:

• Experience of designing, leading and building high performing teams including bringing teams together to achieve change.  
• Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.  
• Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.  
• Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs. 
• Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
• Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.   
• Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.  
• Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.   
• Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly. 
• Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action. 

Great to haves:

• Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
• Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
• Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

The organisation

Every year in the UK, around 100 children are diagnosed with neuroblastoma, a rare and aggressive cancer that mostly affects children under five. Neuroblastoma UK is a small national charity dedicated to finding a cure for this life-threatening disease - and is seeking a talented Senior Fundraising Officer to help us raise vital funds. 

For 40 years, we’ve funded leading research to develop new, more effective and kinder treatments for children with neuroblastoma. You’ll be joining us at an exciting time for the charity as look to fund further research projects to help fight childhood cancer and save more young lives, and build our profile across the national media and social media channels, using the support of our celebrity patrons and families. 

The role

The Senior Fundraising Officer is responsible for managing our portfolio of events and liaising with our community fundraisers to maximise their fundraising, as well as managing our individual supporters and managing fundraising admin across multiple areas. A key part of the role is ensuring our fundraising is compliant and developing strong relationships with our fundraisers. 

The charity has a small team so everyone helps with thanking and banking, database management and administrative tasks and this role gives you the opportunity to have lots of autonomy and creative freedom in developing our fundraising.

Currently, this role reports to a committed Board of Trustees, many of whom have a personal connection to the cause. 

We are happy to offer a balance of remote and office-based working. Staff receive a range of benefits including 30 days annual leave (exclusive of public/bank holidays), pension and training/development opportunities to help you achieve your full potential.

Responsibilities

• Managing our portfolio of challenge events and their participants, as well as the relationships with our committed community fundraisers, to support them and help them to maximise their fundraising.

• Promoting and managing our small Lottery product, ensuring we are compliant with regulations.

• Ensuring all relevant fundraising administration is carried out to ensure that, for example, the database is kept up to date, that we can accurately report on income etc. 

• Ensuring assets are regularly reviewed and updated.

• Supporting the Senior Communications Officer to develop, maintain and deliver annual social media calendar, developing engaging, impactful and relevant content, monitoring comments and engagements.

• Supporting in duties outside of your specific team or department as required.

Person Specification

• Demonstrable experience of fundraising, ideally with experience in Community & Events fundraising 

• Microsoft Office skills – especially Excel

• Excellent organisational skills

• Excellent communication and interpersonal skills

• Excellent attention to detail

• Able to work well alone and in a team

• Excellent phone manner

• Ability to deal with sensitive situations with empathy

• Happy and able to work autonomously

• Proactive in optimising existing processes to improve performance

• Proactive in looking for innovative opportunities for Neuroblastoma UK’s fundraising

• Sympathetic to the aims and values of Neuroblastoma UK

• Experience of working with a database – we use Beacon

• Proactive in looking for solutions to any barriers you may encounter - solution focused .

Application Instructions

Please submit CV and cover letter to apply for this role.

The cover letter should detail why you would like to work for Neuroblastoma UK and why you would be a good fit for the role.

If you have any questions, please get in touch.

Job Title:Senior Statutory, Trusts and Foundations Manager

Reporting To:Head of Statutory Funding, Trusts and Foundations

Salary:£40,000 - £47,275 per annum (dependent on experience)

Location:Hybrid working and from five locations across London

Contract type:Permanent, 37.5 hours per week 25 days annual leave plus bank

About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe. Our vision is a London where no one goes hungry and good food is never wasted. We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.

Purpose of the Job

The Senior Statutory, Trusts and Foundations Manager will support the step change in growth of primarily Statutory income and support Trusts and Foundations income for The Felix Project in line with the organisational strategy.

This role does not currently have direct reports; subject to income growth, it is anticipated the successful postholder will build a team over time. 

You will be part of a successful team generating £5M with planned incremental growth over the next three years.

We have secured significant funding from the GLA. Our goal is to retain and build upon this, gaining multiyear strategic statutory funding both from central government, local government, and through the individual London boroughs.

You will have a track record delivering Statutory income. You will assess the performance of our statutory funding, working in partnership with the Head of Community Engagement to map a pipeline of potential funds, pinpointing key influencing and decision-making contacts. As part of business planning, you will evaluate the needs of commissioners, working with The Felix Project service delivery teams and finance to create funding bids which are framed to deliver the funders goals, whilst ideally covering the charity’s core costs.

The Felix Project has recently established a Policy Unit. You will work closely with the team to understand the advocacy strategy which has the potential to provide substantiation for funding bids through insight and elevate Felix’s position in the market as a lead and trusted public service delivery solution.

You will be used to working with impact teams from the creation of a funding bid, to establish direct and indirect measures of success which will provide the data points required by funders and help support Felix’s position as a multi-year delivery partner.

You will be confident writing detailed reports meeting funders needs and collaborating with teams across the charity to bring alive the impact of our work.

The role involves frequent collaboration with key internal partners at all levels to inform engagement with funders, including the Charity’s CEO and Trustees. Occasionally we would expect you to work evenings and weekends at networking or fundraising events.

Trust and Foundations income forms 50% of the team’s current revenue. Directed by the Head of Statutory, Trusts and Foundations, and working in partnership with the Senior Trusts and Foundations Manager, you will cultivate existing funders with the aim to secure repeat and grow funding; you will manage and add to an agreed pipeline of warm, lapsed and cold funders securing commitment through great research, understanding of a funders goals, inspiring bid writing, and attentive stewardship.

Because of the impactful work of The Felix Project, fundraising for this cause is very rewarding. During COVID and the current cost-of-living crisis we have focused primarily on our social impact, providing nutritious surplus food and prepared meals from Felix’s Kitchen to Londoners in need. We provide the food for free to over 1000 community organisations, primary schools and children’s holiday programmes across all boroughs. The environmental impact we have by rescuing huge amounts of good quality surplus food from farms and a wide variety of food suppliers is another exciting angle to approach funders with.

In addition, we are piloting youth volunteering and employability programmes, and at times we have exciting tech and capital projects to raise funds for.

Our four depots and Felix’s Kitchen are amazing facilities where you can work and arrange visits with funders, and staff is encouraged to get to know the organisation by volunteering regularly.

We have also established an office (gifted) in Canary Wharf, where we operate one of two point to point food collection and drop off schemes.

The Felix Project has a very strong brand and media presence and is a much-loved London charity.

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.

• Enhanced Maternity and Paternity leave.

• Birthday day off.

• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

• Training and development opportunities.

• Employee assistance programme including 24 Hour GP helpline.

• Cycle to Work Scheme.

• Opportunity for free meals whilst working at our depots.

Prospectus are delighted to be working with War on Want as they search for a passionate Senior Income and Engagement Officer to join their team.

War on Want campaigns in the UK to challenge human rights abusing corporations and governments, and hold those responsible for inequality and poverty to account. They publish in-depth research exposing injustice and human rights abuse globally. They work in partnership with grassroots groups, trade unions and workers’ organisations in the Global South. This is an exciting opportunity for someone who is passionate about political activism, ready for a brilliant next step in fundraising.

Working closely with the Director of Income & Engagement, your strategies and campaigns will deepen the relationship between War on Want and its individual supporters to both increase participation in their campaigns and grow unrestricted income.

The campaigns you run will acquire, retain, and develop individual supporters using a range of channels both on and offline. The ultimate aim of these activities is to increase the number of active War on Want members who support their work through regular direct debit donations. In addition, you will lead War on Want’s legacy programme and manage the Income & Engagement Assistant to ensure the delivery of first-class supporter care processes and an unbeatable supporter experience.

As individual giving lead, you will join the team at a very exciting time. They have recently launched a new supporter mobilisation strategy to bring transformative growth to our supporter base. This role would be well suited to someone who has worked across a range of channels: tele-marketing, direct mail and digital. You will have a passion for political change and activism!

The starting salary is £46,636 and the role is hybrid working, with one day a month at War on Want’s head office. More in-person days are required on an ad-hoc basis.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

Position

This role is part of a small team that forms the secretariat for two vibrant, dynamic networks of mission-driven asset owners: the Charities Responsible Investment Network (CRIN) and the Responsible Investment Network – Universities (RINU). We support members to align their investments with their social and environmental missions and values through a tailored programme of networking, advocacy and educational activities. The networks are unique spaces, enabling members to collaborate, share best practice and be leaders at the cutting edge of thinking around what it means to be a responsible investor.

You will make a significant contribution to our team by supporting the design and delivery of our annual workplan for CRIN and RINU and engaging members to participate in network activities. You will be key to ensuring the smooth running of the secretariat, including monitoring and evaluation to ensure that our work is as impactful as possible.

The secretariat sits in ShareAction’s Investor Engagement team, which engages with a range of actors to develop and drive up standards of responsible investment. You will work closely with the Senior Engagement Manager (Asset Owner Networks), who manages the work of the networks, and with the Senior Research Manager (Investors), who supports members to leverage research and analysis, and engage with their financial service providers, such as asset managers and consultants.

In this fast-paced role, on a day-to-day basis, you might be:

• Designing new projects (such as an educational workshop or advocacy initiative) for our annual workplan of activities.
• Responding to enquiries from and holding meetings with members or prospective members (foundations, trusts, operational charities, universities and colleges).
• Organising quarterly member meetings, as well as other workshops on topics such as participatory decision-making in investment, artificial intelligence and responsible investment, or divestment and the arms trade (scheduling, agenda drafting, note taking, facilitating discussions and coordinating follow-up actions).
• Writing case studies or articles to showcase the cutting-edge work of members.
• Conducting small research tasks and drafting discussion papers to inform members of responsible investment approaches and best practice.
• Sending emails to members informing them of relevant events, news and research.
• Designing and sending surveys to collect data on members and their impacts.
• Updating records, including information on members and their investments, their participation in network activities, and their payment of invoices.

If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!

This is a fixed-term role for 12 months where you will work full-time, or we would consider part-time hours of 0.4 FTE (4 days per week).

What you’ll bring to the team

We’re looking for someone with excellent organisational, communication and interpersonal skills. You’ll be confident in managing projects and events and comfortable in a fast-paced work environment, working across multiple different projects. You’ll be enthusiastic about movement building and working collaboratively as part of a network and able to develop good relationships with a range of internal and external stakeholders. You’ll have a proven ability to communicate well with a variety of different audiences.

While we hope we’ll find someone with the majority of the skills and experience on the person specification, we’re really keen to hear from you even if you don’t have them all. This is a varied role, and we’re looking for someone willing to get stuck in and learn: you’ll have the opportunity to develop and hone skills in network building, relationship management, project management and research.

We’re not looking for someone from a specific sector: you may have some experience in the charity or university sector, in environmental and/or social justice campaigning, or working on corporate or financial sector standards. You may be at an early stage in your career or someone with more experience who is looking for a change. Most importantly, you’ll have a real passion to make a positive difference for people and planet and be excited to shape the work of two networks at the cutting edge of thinking around what it means to be a responsible investor.

We are currently formalising our hybrid working policy; however, there is an expectation that you will be able to attend the London office or meetings at least four times a month. This role will require close collaboration with colleagues and network members, so it is important that the successful candidate can join us in person when required.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• Unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension: invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9 am on Monday 7th October 2024.
First-round interviews: Wednesday 16th and Thursday 17th October 2024 (online).
Second-round interviews: Tuesday 22nd October 2024 (in person at our London office). 

Our hiring process is anonymised; we won’t ask for a cover letter, and we don’t look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision-making, and so we prioritise skills and expertise over how well you can write a CV.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.