Senior Supporter Engagement Officer Jobs in City Of London, England

Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking two Project Coordinators to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and committed, you will work closely with local partner organisations in the Democratic Republic of Congo to expand community land rights, sustainable livelihoods and forest protection initiatives.

Person specifications

The ideal candidate should possess a minimum of 3 years’ experience in project management within charity or international development settings. You should demonstrate a strong understanding of forest governance and human rights, particularly in Central Africa, and exhibit leadership in project management. Proficiency in both English and French is essential, alongside experience in financial management and a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.

For further details regarding the role and specific qualifications required, please consult the Job Description

We welcome all applicants, and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role. 

Application process

To submit your application, kindly complete the online application form by Monday 25 November 2024, 9AM. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

Interviews with shortlisted candidates will be held on 29 November 2024. Please let us know in your application if you are available to attend an online interview.

Download the Job Description

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

A fantastic opportunity to lead the development and delivery of our Service Pledge programme, working with healthcare professionals and patients to improve experience of care in breast cancer services. You’ll manage a small team based across the UK as well as working closely with colleagues in services and policy to ensure people with breast cancer receive the best possible standards of care across the UK.

About you

As a strong project manager, you’ll be experienced in patient involvement and service improvement with excellent interpersonal and organisational skills. You’ll be confident managing a team working in a hybrid environment, supporting them to deliver long-term projects within agreed timelines and budget.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role has a flexible location, with the successful candidate being primarily based in one of our 4 offices (Cardiff, Glasgow, London or Sheffield). Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now Recruitment Team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Wednesday 6 November 2024

Interview date: Wednesday 13 and Thursday 14 Novemserber 2024 (interviews will take place virtually via MS Teams)

Role: Associate Director of Communications

Location: Remote

Work pattern: 35 hours per week

Salary: Up to £71,460 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Associate Director of Communications:

• take accountability and leadership for Cats Protection’s integrated communications, providing strategic leadership of the function
• take a strategic approach to integrating different approaches to communications to a deliver a proactive strategy which delivers against agreed organisational priorities
• lead, manage, and motivate the Communications team in line with Cats Protection’s people policies
• responsible for the successful delivery of Public Relations campaigns ensuring objectives are met and work is achieved within budget
• build a culture of positive engagement across functions and promote and role model the values and behaviours of the charity
• maximise the value for money achieved by the charity’s expenditure, with responsibility and accountability for the planning and management of the Communications budget
• work in collaboration with members of the Senior Management team, to fulfil all duties and responsibilities set out in the terms of reference

About the Communications Department

The newly formed Communications department consists of three functions;

• Digital – respnsible for the digital footprint of the organisation across social media and website, creating content and supporting engagement across branches and teams
• Internal communications – delivering creative and effective communications strategies to ensure effective engagement of employees and volunteers
• Media – responsible for developing and delivering innovative strategies to enhance and protect Cats Protection’s reputation in the media, through national stories and supporting local branches and centres

Together, these functions are responsible for the external voice and visibility of Cats Protection, delivering integrated, impactful messages and campaigns in support of organisational priorities.

What we’re looking for in our Associate Director of Communications:

• experience developing and integrating new teams
• excellent understanding of communications metrics
• experience of working with media outlets and/or social media channels
• significant experience of overseeing the work of a communications team
• experience of working and developing an internal communication function
• a thorough understanding of strategy, planning, risk management and dependency planning
• the ability to make sound and logical decisions
• ability to build strong, trusted relationships and influence where needed
• strong planning and organisational skills
• excellent management skills, including change management
• knowledge of UK communications outlets
• experience with databases & monitoring systems
• an understanding of working with a network of volunteers to deliver impact

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested?

Application closing date: 06 November 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

Civitas Recruitment are delighted to be working with a fantastic International Environmental/Development charity that works in lower- and middle-income countries to implement waste management and recycling programmes that reduce climate emissions, creating livelihood opportunities for vulnerable communities. An exciting opportunity exists for a Director of Fundraising & Partnerships to join the team. The post holder will be part of the senior management team and will lead the charity’s effort in building impactful relationships and drive strategic initiatives. You will work closely with the Director of Programmes and CEO to develop and implement a comprehensive partnerships strategy to secure in excess of 500k annually in fundraising goals through a variety of partners including Corporates and Foundations. This is a full-time, permanent role, home based within the UK with once-a-month face to face meeting opportunities.

Who are we looking for?

Ideal candidates will have demonstrative experience at a senior level in Fundraising and in securing key partnerships ideally working with Corporate Businesses and Foundations. You will be a natural relationship builder and be able to utilise an extensive network of relevant contacts. Knowledge of culturally relevant trends and developments that result in public engagement and income is essential for the role. The role will manage a small team, and you will provide leadership and support to the team. We are seeking candidates who are hands on and flexible who can work autonomously and be self-driven. As this is a small and fast-growing charity, the role will be broad in nature and fast changing.  Ideally you will be accustomed to and comfortable in this scenario. There will be some  travel nationally and internationally when needed. Experience working in the charitable sector or knowledge of fundraising in the international development/environment sector would be a bonus however it is not essential for the role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

About Reprieve

Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

About this role

We are pleased to advertise for a Head of Death Penalty Projects- US to oversee our work against the death penalty in the United States of America. 

Reprieve has worked against the death penalty since our founding. In recent years we have built a particular specialism in issues relating to lethal injection, the most popular execution method in the US. Lethal injection has been touted as more humane than other methods – a modern, clean, clinical way to execute. This couldn’t be further from the truth. Lethal injection executions go wrong more often than any other execution method, often resulting in prolonged and torturous executions, commonly known as “botched” executions. Through our work we aim to dispel the myth of the humane execution, working with allies across medicine, business and other sectors to end the misuse of medicines and medical technology in executions.

The existing portfolio of work includes litigation, investigation and analysis, corporate engagement, a wide range of public and private advocacy, and developing and maintaining world-leading expertise on execution methods, particularly the jurisprudence and science relevant to lethal injection.

Contract, location and salary

The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance.Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home. There is the opportunity for international travel in the role.

 Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds. You can learn more about Reprieve’s salary structure and ethos on our website. 

Full details and how to apply

Please see the job description for full details including a person description. Applicants should complete and submit an application form, and the deadline for applications is 17 November 2024. Applicants must have the right to work in the UK currently and for the duration of the contract. 

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising charities working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating, sustained outcomes.

We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.

Impetus is a registered charity and our charity number is 1152262.

About the Investment Team

The Investment Team is responsible for selecting charity partners, managing our charity investments and supporting our charity partners to improve and scale their impact.

The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our charity partners and the young people we serve.

Job description – Investment Director

The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.

Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

Key responsibilities

Finding high potential charities and non-profit partners for our portfolio

• Identifying potential charitable organisations for investment.
• Leading in-depth due diligence process to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and championing high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners

• Managing relationships with partner Chairs and CEOs 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase 
• Regularly monitoring and assessing partner progress / risks against milestones and making recommendations for progression or exit
• Escalating key risks on performance, leadership and safeguarding
• Conducting annual partnership review with Sector Leads and partner CEOs
• Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.

Supporting portfolio partners

• Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
  • clarify theory of change
  • define long term ambition
  • develop growth strategy
  • achieve a step change in the delivery and performance management of outcomes
  • strengthen leadership (individual and collective) and governance capabilities
  • develop path to scale
  • build financial resilience
• Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression
• Identifying engagement opportunities for our donors and supporters with charity partners that are aligned with the charity’s activities and do not distract or undermine their core work
• Collaborating with Impetus philanthropy team to develop new funding streams (additional to direct Impetus grant funding) that support our partners’ ability to deliver impact at scale
• Effectively leveraging the support of investment managers to advance the objectives developed for each charity partner that is managed by an Investment Director
• Identifying engagement opportunities for our donors and supporters with charity partners that are aligned with the charity’s activities and do not distract or undermine their core work
• Collaborating with Impetus Philanthropy team to develop new funding streams (additional to direct Impetus grant funding) that support our partners’ ability to deliver impact at scale
• Effectively leveraging the support of investment managers to advance the objectives developed for each charity partner that is managed by an Investment Director. 

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature
• Working closely with team colleagues to use learnings from our work and domain expertise to inform our strategy, our model and delivery over time
• Leading on and contributing to internal topics, such as team strategy development, digital transformation, or equity, diversity, and inclusion
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy, policies and procedures
• Engaging in Impetus pro bono, communications, and advocacy events, and engage charity partners appropriately in these events
• Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.

Person specification

The successful candidate will need to show evidence that they meet many of the following skills, capabilities and experience.

Essential

• A commitment to Impetus’ mission
• Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner
• A talent for strategic thinking around complex issues
• Strong financial acumen and analytical skills
• Understanding of impact measurement and evaluation fundamentals
• Tenacity and initiative
• Ability to flex personal style to needs of charity and leadership
• Growth mind-set to seek out and act on feedback
• Proven ability to work independently, and to exercise good judgment
• Strong planning and time management skills
• Interest in partnering closely with charities that are doing what it takes to get better
• A commitment to equity, diversity and inclusion

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity 
• Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work
• Knowledge and expertise in UK education or youth employability sectors
• Board experience in private, public or third sector
• Understanding of or experience with commissioning impact evaluations.

How to apply

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11.59pm Sunday 10 November 2024.

Interviews

First round interviews and an assessment task will take place on 18 and 19 November 2024.

Second round interviews will take place on 27 November 2024.

You will also be required to provide proof of your eligibility to work in the UK.

Our commitment to equity, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Local Finance Consultant – Citizens Advice

MLC are proud to be partnered with Citizens Advice to recruit their new Finance Consultant, who will provide support and guidance across the local Citizens Advice offices across the country. You will be responsible for a portfolio of offices, building strong working relationships with both finance and non-finance staff in those offices. You’ll bring your financial expertise and knowledge to a team of people working hard to give advice to millions across the country.

This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.

This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.

Key Responsibilities include:

• Provide support to local offices with their financial management, reporting and processes.
• Monitor and ensure improving financial standards and compliance with the Charity Commission and other statutory reports.
• Help develop the financial health reporting strategy for the organisation, working with key stakeholders to support the development.
• Upskill local offices with their financial acumen and ability for self-service.

The successful candidate will:

• Be either fully qualified, or part-qualified and studying towards a recognised accounting qualification.
• Experienced in charity accounting, whether that is directly working in a charity or through auditing charities.
• Enjoy working in an evolving environment where there is a focus on modernisation within the finance team.

For an informal discussion on the role or your job search in general, please contact Jamie Elliott at MLC Partners.

Action against Medical Accidents (AvMA) is the UK charity for patient safety and justice. Our purpose is to support people who have experienced avoidable medical harm, improve patient safety across the healthcare system, and influence policies to ensure accountability and quality care for all.

The Policy and Campaigns Manager will play a crucial role in advancing the strategic objectives of AvMA by developing and implementing effective policy initiatives and campaigns to improve patient safety and access to justice for those affected by avoidable medical harm.

As our new Head of Museum Service, you will ensure we continue to serve our vibrant and diverse community!

Location: Gunnersbury Park Museum, London

Closing date: 9 a.m. Monday 25th November

Who we are.

Gunnersbury Museum & Park Development Trust exists to provide community benefit including the advancement of education and promotion of social welfare by the effective management, conservation and interpretation of the Gunnersbury Park Museum collections.

As the Head of Museum Service, you will play a key role in planning and delivering high-quality, accessible museum services that meet the needs of the vibrant and diverse Ealing and Hounslow boroughs.

About the role.

With this breadth of our community in mind, the Head of Museum Service is responsible for developing and implementing the Gunnersbury Museum Service’s Forward Plan, which focuses on community participation, exhibitions, and audience engagement.

The aim is to achieve measurable outcomes that advance education and encourage underrepresented groups to participate in museum services and events, which are also key to sustaining the organisation’s prestigious NPO status.

The Head of Museum Service oversees the integration of digital technologies to enhance the management, care, and public access to Gunnersbury’s collections and heritage assets. Working closely with the Senior Curator, you will ensure the highest standards in conservation, management, and interpretation of the museum collection and update relevant policies and emergency plans.

Managing and supporting the Formal Learning Manager to deliver educational programmes, and the Community Programmes Officer to foster partnerships that strengthen community engagement, you will collaborate with the fundraising team to secure grant funding and sponsorship opportunities. Ensuring compliance with national standards, such as ACE Accreditation, is also a key responsibility.

Internally, the Head of Museum Service will build strong relationships with senior colleagues to support the overall management of the Museum and Park, ensuring Gunnersbury is well maintained and operates efficiently.

You will lead the curatorial team in procuring and managing external consultants and contractors to uphold high collection management standards and establish a robust system for impact assessment and key performance indicators (KPIs), culminating in an annual Impact Report for the museum service.

Externally, this role is central to developing strategic partnerships at regional and national levels to expand the museum’s reach and impact. As Head of Museum Service, you will closely collaborate with the Head of Estates and Major Projects to ensure a safe and high-quality visitor experience throughout the various exhibits and collections. Working with marketing and communications teams, you will work to engage priority audiences and build strong relationships with stakeholders through consultations and events.

In terms of general management, the Head of Museum Service is accountable for effectively managing budgets and pursuing income generation through grants and participatory programmes. You will oversee the museum’s curatorial, marketing, communications, and community engagement functions, run team meetings, conduct professional development reviews, and motivate staff and volunteers.

Well-networked and connected, you will take pride in staying updated on best practices in the heritage sector, driving quality improvements to enhance visitor and participant experiences.

Benefits.

• 25 days holiday entitlement + bank holidays
• Hybrid working, flexible-working
• Pension scheme
• Discount in Museum Giftshop
• Discount at Leisure Centre
• Seasonal organic vegetables from the community garden
• Office situated in a beautiful grade II* listed building in a heritage park
• All our salaried staff are invited to join Simply Health, paid for by the organisation

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest.

Applications for this role close at 9 a.m. Monday 25th November.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

To provide trauma informed and person-centered information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses. You will form part of a 24/7 team of Helpline Advisors whose day-to-day responsibilities include answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data records.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on November 13th 2024.

Competency round will likely be held during the week commencing 25th November.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION:  To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES:  We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

There are talented young people from ethnic minority or low socioeconomic backgrounds with the potential to thrive in top industries. And firms are looking for them. 
We identify, inspire, and train our candidates to connect them with our sponsor firms where they can launch successful careers. 

At the start of their careers, our candidates join our professional network of alumni both tapping into and contributing to this community of knowledge, experience, and contacts. 
SEO London was launched in 2000 and has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Today, over 14,000 diverse students and professionals are registered with SEO London, benefiting from sponsorship and engagement opportunities with over 120 blue chip firms across financial services, corporate law, consulting, technology, engineering, and corporates. 

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire an HR and Operations Manager, reporting to the Chief Operating Officer.

Team:  Operations 
Location:  41 Great Guildford Street, London SE1 0ES

We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office min. 3 days per week, at least at the outset.

Reports to:  Chief Operating Officer
Line Management: Senior HR and Operations Officer 
Term:  Permanent Role 
Ideal start date:  ASAP 
Salary: £38k - £46k depending on experience

This is a full-time role but we are open to flexible arrangements.

Role Description

The HR & Operations function at SEO London has grown significantly in recent years, with a strong foundation now in place. This is an exciting opportunity for a new HR & Operations Manager to build on this progress and shape the next phase of our development. With recent growth and a focus on nurturing a positive culture, this role offers the chance to make a real impact and drive continued success within a dynamic and purpose-driven organisation.
 
The role is to oversee and continuously improve the delivery of HR Strategy and operations in line with SEO London's mission, values and strategic objectives. In addition, this role will oversee organisation-wide operations.
The post-holder will: 

• Further develop and execute a People plan that supports the achievement of the charity’s strategic objectives and an engaging and inclusive work environment
• Ensure that all policies and procedures align to SEO London’s vision and mission and the necessary regulatory and legal standards 
• Support a culture that is focused on employee engagement and continuous improvement including giving and receiving feedback 
• Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver
• Provide line managers and staff with HR advice in confidence 
• Be focussed on efficient and cost effective operational and service delivery across SEO London
• Execute ‘business as usual’ HR administration including monthly payroll and management of appraisal processes
• Lead or support strategic projects such as SEO London’s Learning and Development Plan, internal communications via SEO London’s intranet and continuous improvement of our recruitment and onboarding processes
• Line Management, currently of a full-time Senior HR and Operations Officer

Accountabilities

HR Strategy and People Plan 

• Full accountability to design and align the annual People agenda to the strategic needs of SEO London, working closely with the Chief Operating Officer 
• Compilation and use of HR data to inform planning and decision making 
  Regular review of HR policies, procedures, pay and benefits to make sure these are in line with current regulation  
• Provision of advice and support re. organisational design and development  
• Internal reporting to Executive Leadership Team (ELT) and via an organisational dashboard 

Employee Engagement and Wellbeing, and Diversity, Equality and Inclusion (DEI) 

• Responsibility for developing and overseeing the engagement strategy for SEO London’s staff team 
• Planning, execution and analysis of staff surveys, communication of insights and planning and execution of follow-up actions  
• Design and delivery of culture building activities to support employee engagement and well-being e.g. team away days, oversight of staff-led wellbeing committee  
• Responsibility for designing and embedding DEI policy and initiatives in conjunction with the ELT and other senior leaders 
• Responsibility for providing employment advice and counsel and managing the risk of staff team attrition  

Learning and Development and Performance Management 

• Execution of a robust and future-focused talent development, performance management, and learning strategy that supports staff members’ ongoing learning and performance
• Identification of skills gaps and internal and/or low-cost solutions/training to meet needs
• Continuous improvement of regular performance management, talent management and succession planning and execution 

Employee Relations

• Advice and support to Senior Managers regarding employee relations issues 
• Lead responsibility for management of employee relations issues, as agreed with the Chief Operating Officer 

Recruitment and Onboarding 

• Identification of recruitment needs and plans alongside hiring managers with focus on filling skills and experience gaps where necessary, internal progression opportunities and cost-effective hiring processes 
• Design and execution of an effective and efficient candidate experience 
• Execution of competency-based assessment and selection 
• Embedding of DEI and Safeguarding measures into recruitment processes 
• Continuous improvement of onboarding plans and processes, working closely with managers to ensure high quality new starter induction 

Employee Reward 

• Responsibility for sourcing and analysing regular market data to inform renumeration 
• Responsibility for delivering a competitive and attractive salary, pension and benefits programme 
• Responsibility for managing a fair and transparent salary review process focused on providing incentives for good performance and fair pay 
• Responsibility for payroll and associated processes 

Operations 

• Responsibility for regular review of SEO London’s suppliers, working closely with the Finance team 
• Lead responsibility for some supplier relationships, including those connected to SEO London’s offices 
• Maintenance, curation and regular review of organisation-wide policy and procedures ensuring adoption across the organisation and alignment with accepted good practice and regulations 
• Accurate record keeping in line with SEO London’s data protection policies and procedures 
• Governance administration including scheduling and taking minutes at Board and sub-committee meetings and support to the Chief Operating Officer on all matters relating to SEO London’s governance 

Line Management 

• Line management as required (currently one team member), including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs. 

Required qualifications

• University degree (any discipline)
• HR qualification (minimum CIPD Level 5)

Skills and experience of: 

• Analysing and using data to inform planning 
• Designing and executing a people strategy 
• Project management and process improvement (start to finish) 
• Creating and curating policies 
• Creating and executing Learning & Development plans 
• Managing employee reward and benefits 
• Recruitment and onboarding including planning, assessment, selection and process management 
• Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) including ability to create spreadsheets, run and analyse pivot tables in excel and create quality PowerPoint presentations 
• HR technology including HRMS and applicant tracking systems (Personio preferred by not essential) and payroll system/s 
• Operations and supplier management 
• Internal communications 
• Event management 

Knowledge of: 

• UK Employment Law 
• The HR life cycle 
• Wellbeing and DEI practices 
• Knowledge of Salesforce desirable but not essential 
• Understanding of coaching and mentoring practices 

Behaviours: 

• Influencing and engaging, and excellent relationship management across all levels of an organisation 
• Excellent written and verbal communication  
• Tact, diplomacy and integrity 
• Highly organised 
• A deep understanding of equity, diversity and inclusion to foster a positive organisational culture 

What we offer?

• Salary: from £38-46k, depending on experience 
• Annual Leave: 28 days + Bank Holidays 
• Enhanced Family Friendly Policy
• Flexible working - 3 days in the office 
• Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…

Closing date for applications

Timeline:  

• Closing date for applications: 18 October at 12 noon 
• Shortlisting: 18 October 
• First interviews: 21-24 October or sooner as possible 
• Second interview, with task/presentation: 25 October or sooner as possible 

If you are interested in this opportunity, please apply as soon as possible.  We are reviewing applications on a rolling basis. 

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against based on race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, other protected characteristic, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We are seeking an experienced Campaign Mobilisation Manager to design and deliver high impact campaigns, manage and grow our network of campaigners, and centre the voices of people with lived experience of financial insecurity.

This is an exciting opportunity in our growing Policy & Influencing team to establish a robust campaigning function for Turn2us, with a strong focus on system change and the impact of stigma.

We are looking for someone who is passionate about our mission to challenge the systems and perceptions that cause financial insecurity. You will bring experience of developing and delivering high impact and creative influencing campaign strategies with a focus on centring the voices of people with lived experience. 

We want to hear from applicants with a strong understanding of how policy, public affairs and campaigning interact to create social change, and the digital skills to build and grow an online network of campaign supporters.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11/11/24 at 09:00

Interview date: 20/11/24

Director of Fundraising

Are you ready to lead a dynamic team dedicated to making a real difference in the lives of vulnerable children and families?

We are looking for a Director of Fundraising to spearhead bold strategies to secure £5m in voluntary income annually by 2030.

Position: Director of Fundraising

Location: Homebased

Salary: Circa 70k - 73k per annum

Hours: Full-time, 37 hours per week

Contract: Permanent

Closing Date: 17th November 2024

Stage 1 interview date: 6the December 2024

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.

The Role

You will lead the development of innovative partnerships, broaden reach, and ensure that the charity continues to deliver essential services to those who rely on them. In this role, you will inspire a passionate team, engage donors and trusts, and collaborate with local authorities and churches to drive meaningful change. Your efforts will directly impact the future of the children and families the team serve.

About You

As the Director of Fundraising, you will have the rare opportunity to redefine the fundraising strategy and leave a lasting legacy on the charity’s mission to support vulnerable children and families. You are a visionary leader with a passion for transformative impact, you bring proven success in building high-value donor relationships and integrating digital fundraising strategies.

Your bold ideas and strategic insight will expand reach, inspire lasting partnerships, and ensure vital services thrive. At this pivotal moment, your dynamic leadership and ability to drive meaningful change will fuel sustainable growth and transform the future of fundraising at the organisation.

We are looking for a leader who can inspire and engage, both within the Christian community and beyond, bringing people together in support of our life-changing services. This is a role where your faith and professional expertise will intersect to create lasting impact, and we encourage those with a commitment to our mission, values, and ethos to apply.

General Occupational Requirement

As a charity with a Christian foundation, the organisation is committed to ensuring that the leadership upholds and champions a Christian ethos in all aspects of its work. For this reason, there is a General Occupational Requirement that the Director of Fundraising be a practicing Christian who actively embodies the values, as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. While this requirement is essential to maintaining the integrity of our mission, we welcome candidates from diverse backgrounds who share a deep alignment with the vision of supporting vulnerable children and families.

Opportunity to connect with the CEO

As part of the commitment to transparency and engagement, candidates who apply for the Director of Fundraising position, will be invited to schedule a 10-minute introductory conversation with the CEO as part of the application process. This is a unique opportunity to gain valuable insights into the organisational vision, culture and the strategic role of fundraising.

About the Organisation

An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.

Benefits include:

• Continuous professional development
• Regular support through supervision, appraisal & well-being initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme

The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.

We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.

Other roles you may have experience with could include Fundraising, Director of Fundraising, Fundraising Director, Head of Fundraising, Fundraising Manager, Fundraising Lead, Senior Fundraising, Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us

Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment. Since 1979, we have been working with the most influential leaders in business, NGOs and politics to accelerate political action and create transformative policy for a green and prosperous UK.

We are focused on ensuring the UK government rises to the significant environmental leadership challenges of our age and, in doing so, reaps the social and economic benefits that come from an effective UK response to the climate and nature crises.

The Role

In this period of a new government, we have an ambitious programme of events planned under our Political Leadership theme and we are recruiting an events assistant to join us for one year to support the additional work anticipated, as well as assist on Green Alliance’s other core events. This work will significantly involve varied activity under our new one year training programme for the environment sector, Project Boost, which includes retreats, workshops and panel discussions.

You will be an enthusiastic individual who wants to develop their experience in events management. In the early stages of your career, you will be keen to learn and develop skills across a range of event formats.

You will need good interpersonal skills and attention to detail, helping us to maintain our high brand values and reputation amongst senior audiences for excellent, smoothly run, ‘must attend’ events. You will work across teams and will be someone who enjoys multi-tasking and managing a varied workload, at times in a fast paced environment.

Position in the organisation

This role is part of Green Alliance’s communications team. The communications team includes the head of communications, events and engagement manager, the senior press officer, and the communications officer. The events assistant will report to the events and engagement manager and work closely with the politics team.

Key tasks and responsibilities

Event assistance

− Help with logistics and administration in advance of events, including badge making, researching venues, invitation tracking and document circulation.

− Assist in gathering and compiling details for speaker briefings.

− Organise important logistics such as organising event materials, printing and travel.

− Assist onsite at events, for example with registration, venue liaison and managing Q&A mics.

Contact management assistance

− Assist with uploading attendee information to the database.

− Assist with database management, keeping contact lists regularly updated.

Other

− Participate in all-staff planning and training sessions.

− Any task which may be reasonably requested to be undertaken within the scope of this post.

Person specification

Knowledge & experience

Essential:

− Previous experience in assisting on events.

− Excellent multi-tasking skills and experience with managing a varied workload

− A high standard of written English.

− An understanding of good communications principles.

− Excellent interpersonal skills.

− Excellent attention to detail.

− Ability to act on own initiative and exercise sound judgment.

− Good organisational skills and time management.

− Flexible team worker.

Desirable:

− Interest in and understanding of environmental issues.

− Experience of working in an office.