Senior Support Worker Jobs

About Outward

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We strive to provide innovative and responsive housing and support services that promote choice and independence for people with a variety of needs including; young people, adults with mental health support needs, learning disabilities, autism and older people.

We are recruiting for an enthusiastic, motivated and committed Deputy Manager, with experience of working with adults with a learning disability/autism and complex needs to join Outward.

This is an exciting opportunity to utilise your skills to support the Team manager in coaching and mentoring the staff team, and also embedding high standards in the running of the service. The successful candidate will be working alongside frontline staff to support the skills building needed to increase the independence of people with autism and/or learning disabilities and behaviours of concern. Responding to the Transforming Care agenda this service is providing a real opportunity for people to thrive and enjoy a good quality of life, as active and valued members of their community.

Outward’s autism and PBS specialist services have a strong reputation across London, where we support people to live full and active lives, with support designed around the person’s personal ambitions and choices. PBS training will be provided to develop the successful candidate into a PBS coach, and you will be working closely with our Positive Behaviour Lead to create a culture that promotes Positive Behaviour and Active Support values and practice. The role involves teaching people new skills and ways of communicating which reduces behaviours of concern.

About the role

• You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person centred approach. You will be striving to promote individual choice, independence and self confidence in people
• You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.
• You will develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support.
• You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported.
• You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.
• You will support the team to develop support plans and risk assessments that reflect people’s needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want. 

About You

• Experience of managing a service for people with a learning disability/autism and complex needs including behaviours of concern is essential. (E)
• A qualification in Positive Behaviour Support Coaching (BILD accredited), or a willingness to gain the qualifications within the first 3 months of employment is essential. (E)
• You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support. (E)
• You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers. (E)
• You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff. (D)
• Experience of carrying out needs assessments and creating support and risk management plans for people with behaviours of concern. And be committed to include the person, and their circle of support at all times. (E)
• A commitment to providing high quality, personalised active support. (D)
• Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making. (E)
• You will share our values and passion to engage, enable and empower people with autism or a learning disability to lead the lives they want. (E)
• Knowledge of managing a budget is desirable. (D)

E – essential, D - Desirable

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

• 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
• Comprehensive Learning & Development Programme
• Computing Scheme
• Credit Union Scheme
• Cycle-to-Work Scheme
• Death in Service Benefit
• Health Assured – Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Retirements
• Loans (including season tickets and parking permit loans)
• Blue Light Card

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you meet the requirements of the role then please submit an application form detailing how by referring to the job description and person specification. You can do this by following the link below:

The closing date for all applications is on Thursday 12th December 2024

Interviews will be held week commencing 23rd December 2024

Outward is committed to equality and diversity and welcomes applications from all sections of the community. As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI)? Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

Role: Team Manager
Salary: £15.77 per hour
Hours: Part time 25 hours per week - Permanent
Location: Totnes
Welcome Bonus: £250 for new starters in Devon (T&Cs apply)

Join United Response as a Team Manager

We’re looking for an experienced, passionate Team Manager to support our services in Totnes! As a Team Manager, you’ll work with a dedicated team, supporting adults with learning disabilities and autism in leading fulfilling, independent lives.

About the Role

As a Team Manager, you’ll collaborate closely with the Service Manager, overseeing daily operations and supporting the people we serve across our Devon services. This dynamic role offers a blend of direct support and behind-the-scenes management, providing both personal and professional fulfilment.

Your key responsibilities will include:

• Leadership & Guidance: Provide support and guidance across services, enhancing quality and person-centred care.
• Staff Development: Conduct supervision meetings, support team cohesion, and facilitate growth through regular team meetings.
• Person-Centred Support: Ensure support plans are up-to-date and support individuals in building community connections and achieving personal goals.
• App-Based Management: Utilize Nourish, our digital care and support app (training provided), to maintain efficient service documentation.

What You Need

To excel as a Team Manager, you’ll bring:

• A full UK driving license for travel between services.
• Extensive social care experience with individuals with learning disabilities and autism.
• Supervisory experience with skills in team motivation and staff development.
• An NVQ Level 3 in Health & Social Care (or the willingness to work toward it).
• Strong organizational skills, compassion, resilience, and an ability to inspire others.

Benefits & Rewards

At United Response, we recognize and reward dedication with a comprehensive package:

• Annual Leave: 20 days plus 8 bank holidays, with increases based on service.
• Pension Contributions and access to health, physiotherapy, and counselling services.
• Training Opportunities: Fully funded, nationally recognized qualifications.
• Perks and Discounts: Travel-to-work scheme and access to 3,500 retailer discounts via our online shopping platform.

This role requires flexibility for evening, weekend, and holiday shifts. The successful candidate will need to pass a DBS check, fully covered by United Response.

Ready to Make a Difference?

United Response is an equal opportunity employer and a Disability Confident Leader, supporting applicants with disabilities and guaranteeing interviews for those meeting minimum criteria. 

Embark on a rewarding career with United Response—apply today!

As Commercial Director for Lincoln Cathedral you will be an ambitious and innovative leader with senior leadership and management experience which enables you to bring your honed skills and commercial acumen to an environment that balances worship and sanctuary with tourism, events and retail.

As a member of the Senior Leadership Team, you will be at the core of our strategic and operational planning, most especially focussing on income generation and innovation.  Proven communications skills are critical and you will have a demonstrated ability in building solid functional relationships with key stake holders, especially in the greater community of Lincoln Cathedral.

This is a role for an individual who is driven, ambitious and energetic who will thrive on the growth, development and delivery of existing enterprise activities and the introduction of new activities for income generation.  You will have an engaging leadership style with strong management skills.  You will be adept at building strong high performing cross-functional teams through collaboration, mutual respect and consensus.  You will be able to adapt to situations, embrace challenge and come with enhanced skills in the art of negotiation.  You will have the ability to seek opportunity where others see challenge, work flexibly and value a ‘can-do’ approach.

Lincoln Cathedral is committed to safer recruitment and the safeguarding and welfare of all children, young people and adults who may be involved in and/or visit the Cathedral.

Please click on apply to access the full application pack on Lincoln Cathedral's vacancies page. 

Offers of employment are subject to satisfactory references, and, where appropriate, a Disclosure and Barring Service (DBS) check.

For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. We are looking for a high-calibre candidate to join our team as Head of Employment Support. 

We have come a long way since our founding – from a straight-forward homework club to a well-established community support charity, transforming the lives of close to 3,000 people each year. Our dedicated staff team is essential to the success of everything we do. Together, we work towards a fairer society where everyone is empowered to release their potential and live fulfilled lives.

As Head of Employment Support, you will be responsible for implementing the strategy for our delivery strands supporting our clients with building skills and achieving employment, training and personal development goals. You will help build and maintain meaningful relationships with local employers and public sector agencies (e.g. job centres). You will have a passion for understanding the challenges that our clients face and support, and working with Senior Management to ensure that programmes develop and evolve to reflect these issues. You will report to the Chief Programmes Officer and work alongside other managers who have their own programme focus areas. 

ClementJames recently introduced a 9 day fortnight policy through which staff members work 9 days over a fortnight and have every other Friday off. We have introduced this as a way of prioritising staff wellbeing, and ensuring individuals have a good work-life balance. 

If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.

To read the full job pack and apply for this position, please visit the ClementJames Centre website. 

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.

OUR VALUES

• Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
• Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
• Integrity: We act with integrity and communicate openly with all our stakeholders.
• Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Overview

About SEO London

SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.

Who we support

SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups:  As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.

Role Description

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire a Senior Marketing Coordinator, reporting to the Marketing and Communications Manager.

• Job Title: Senior Marketing and Communications Coordinator
• Team: Outreach and Communications
• Location: 41 Great Guildford Street, London SE1 0ES

We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.  

• Reports to: Head of Outreach and Communications
• Term: Permanent Role
• 14 hours per week
• Ideal start date: ASAP
• Annual salary: £31.5K (pro rata)

We are open to flexible arrangements. 

The Senior Marketing Coordinator role at SEO London presents an exciting opportunity for a detail
oriented professional to work in a dynamic environment. This position requires a hands-on approach, allowing the individual to execute various marketing strategies and initiatives effectively. The primary responsibility is to implement the marketing plan across multiple platforms, ensuring alignment with SEO London's mission, values and strategic objectives.

Accountabilities

Social Media Management

• Input into a review of SEO London’s social media plan and engagement tactics. 
• Manage SEO London's social media accounts, including LinkedIn, Instagram, Twitter, Facebook and TikTok.
• Oversee the social media request process, liaising with other teams to capture compelling content.
• Execute the social media plan by creating weekly posts, including content writing and visual asset design, and social media ads where relevant.
• Maintain the DEI calendar, ensuring timely updates and incorporation into the weekly plan.
• Collaborate with the charity to engage staff with external communications and monitor programme-specific accounts for brand consistency.
• Collate social media metrics for internal reporting purposes. 

Website Maintenance

• Conduct regular maintenance and edits to the website, ensuring content is current and relevant.
• Update the media centre and monitor analytics and reporting to assess website performance.
• Design 2D and video assets for the website, with the potential for video editing for other purposes.

Administrative Tasks

• Manage design administration by maintaining Canva and PowerPoint templates and supporting other teams with finalised external assets.
• Oversee merchandise inventory and orders, as well as other ad-hoc administrative tasks as needed.

Content Creation and Management

• Create engaging content for social media posts, newsletters, and website updates that reflect the organisation's impact and promote its mission.
• Think creatively and outside the box to deliver exciting and engaging content and visual assets targeted at students and existing and potential sponsor firms.

Analytics and Reporting

• Monitor and report on the effectiveness of marketing efforts across social media and the website, using metrics to drive continuous improvement.

Team Collaboration

• Work closely with other departments to ensure marketing efforts align with programme goals and organisational priorities.

Other Accountabilities and Responsibilities

• Support the marketing and promotion of programmes to student audiences across campuses in the UK.
• Assist in the execution of digital marketing campaigns during recruitment seasons, collaborating with the outreach staff members to align marketing efforts.
• Contribute to the execution of B2B marketing strategies aligned with SEO London’s business development goals.
• Foster relationships with various stakeholders including corporate partners, students, alumni and the broader community, ensuring targeted communications are relevant and impactful.

Required qualifications

• Bachelor's degree in a relevant field or equivalent.
• Advanced level in English, with strong creative writing abilities.
• Minimum of 2 years’ work experience in a similar role.

Skills and Experience:

• Proven experience in social media management and digital marketing.
• Familiarity with analytics tools to assess and improve social media and website performance.
• Project management skills with a focus on execution.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Canva.

Desirable Skills and Knowledge

• Experience with Salesforce CRM and Photoshop.
• Understanding of the UK’s education system and DEI principles.
• Salesforce CRM.
• Photoshop.
• Knowledge of the UK’s education system.
• Good understanding of diversity, equity, and inclusion.

Behaviours

• Positive and proactive self-starter.
• Creative thinker with the ability to generate innovative ideas.
• Outstanding written and verbal communication skills.
• Highly organised and capable of managing multiple tasks simultaneously.
• Flexibility and ability to work collaboratively and with various.
• Application of DEI knowledge to foster a positive organisational culture.

What we offer?

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Enhanced Pension Scheme
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. Discounted Gyms via Medicash
  3. Charity workers discounts 
  4. Critical Illness Cover
  5. Cash plan Healthcare and more…

Closing date for applications

Closing date for applications: January 6th
First and Second interview: on rolling basis

Equal opportunities Statement

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable. 

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

Please note: this is an overview and not the full job description.

The Advice Service Manager is responsible for overseeing the delivery of the Advice Service and for managing and developing the team of Advice Workers, including the Senior Advice Worker who leads on delivery.

The service operates predominantly from our Ipswich office, but the Advice Service Manager is also responsible for organising outreach services for asylum seekers and refugees elsewhere in Suffolk. Along with the Senior Advice Worker, they provide expert guidance to the team, as well as to other professionals working with refugees and asylum seekers.

The Advice Service Manager is part of the Management Team and plays a role in overseeing the function of the organisation and its strategic development, especially in relation to SRS’s Advice Service. They are also responsible for developing the Advice Service according to client/organisational needs and strategy.

The successful applicant will be required to have an enhanced DBS check to be carried out upon commencement of employment. You must be eligible to work in the UK.

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Outreach Worker x2
Reference Number: 248
Reports to: Senior Mental Health Outreach Worker or Complex Needs Housing Team Leader
Contract length: One Year
No. of hours: 37.5 hours per week (Monday-Friday, 9am-5pm)
Salary scale: £25,000 - £26,000 per annum incl. Outer London Weighting (OLW)
In addition, this role will have a yearly staff retention bonus of up to £2,106. This payment is allocated at the discretion of HMN.
Main base/s:
1 x Waltham Cross Wellbeing Centre & Ware Wellbeing Centre
1 x Watford Wellbeing Centre

About the Service

This is a pilot working as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

Purpose of Post

Providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and remain a source of independent support for all clients. Ensure that the safety and wellbeing of the client is monitored and reviewed regularly and that a person centred recovery orientated and trauma informed approach is embedded approach in all aspects of the roles.

Service Objectives

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Friday 13th December at 5pm.
Interviews will be held on a rolling basis.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Job title: Community Development Worker - IRIE Mind

Responsible to: Director of IRIE Mind and Clinical Operations Manager

Salary: Starting salary is £31,438.42 per year (Full-time equivalent) (SC6 - SP26),

which equates to £18,863.05 per year at 22.5 hours per week.

Hours: 22.5 hours per week  

Contract type: Permanent

Location: The Hub, Homerton Row, Hackney, E9 6ED

{Please note that this role is only available to candidates of African/ African Caribbean Heritage under the Genuine Occupational Requirement under s9 Equalities Act 2010}

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new.

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

DBS clearance at Enhanced with Barring is required for this role.

Purpose of the post: 

We are looking for a Community Development Worker with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of the City of London, Hackney and Waltham Forest (or a specific local area or demographic), and strong interpersonal skills.

You will work closely with individuals from Black, African and Caribbean Communities, with serious mental illness (SMI) developing an understanding of complexity in order to provide the most appropriate support.

Working alongside the Director and Clinical Operations Manager you will, be responsible for linking in with Secondary Services in organising and delivering tasks which facilitate an informed and safer hospital discharge and smooth transition into the Community to avoid re-admission.

As a Community Development Worker, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.

Main duties and responsibilities: 

1. You will be responsible for linking with Groups and Services to understand the mental health needs across the Community.

2. To work closely with the Hospital Discharge Teams as part of the Discharge process

3. Collectively develop a robust Hospital Discharge plan that will help embed the Clients into the Community.

4. Explore with Secondary Services and other relevant agencies the current provision and identify the gaps and assist IRIE Mind and its partners to develop programmes to meet the identified need. 

5. To raise awareness of the importance of talking about Mental health and seeking support early, especially in the Black, African and Caribbean Communities.

6. To provide information on where to go for additional support upon Discharge

7. Collaboratively develop material with colleagues to distribute to in patients and Clients, families and friends.

8. Regularly organise and support relevant Outreach events to bring people together/make connections.

9. To play a lead role in identifying and initiating Outreach to new client Groups (Young Black Men and Complex needs) and develop new projects.

10. Develop and establish local networks of support that will meet the religious, cultural, occupational, therapeutic and recreational needs of the Clients.

11. To identify partnership opportunities in working with local community colleges, employers, carers, care co-ordinators, and Clients.

12. Consult and liaise with the Mental Health Recovery Teams, Hospital staff, Psychiatric nurses, social workers and other providers in order to promote the service and consult regarding Client progress, achievements and concerns.

13.  To encourage and develop active participation of Clients in the running of IRIE Mind, and in the planning and development of activities,

14.  To develop effective liaison arrangements with statutory and voluntary agencies in the community to enable Clients make full use of community resources in the borough

15.  To manage your own small caseload of complex clients within the Community and in rare cases, their homes.

16. Record all referrals, actions, progress and data via a CRM/Database.

17. Be responsible for maintaining a self-reflective practice and demonstrate self-awareness and effective self-management of stress

18. Assist with the management of Safeguarding Vulnerable Adults cases as they arise within the organisation and liaise with the Operation Services Manager and Director and other professional bodies as required by best practice and in law

19. To facilitate a warm and welcoming atmosphere that is recovery-oriented and supports clients to reach the highest level of independence possible.

20.  Manage distressing and challenging situations in a sensitive and non-threatening way to reduce anxieties and promote effective resolutions.

21. To ensure that Health and Safety is maintained at the service and that adequate project risk assessments are carried out and reviewed when required.

22. To attend and participate in monthly meetings with the Psychological Therapies and Wellbeing Services team

23. To liaise with other Mind, in the City, Hackney and Waltham Forest projects and staff to facilitate and maintain effective links

24. To attend any other Mind in the City, Hackney and Waltham Forest meetings, as required, contributing to discussions and giving reports if required.

25. To attend supervision, appraisal meetings and appropriate internal and external training courses as approved by the Clinical Services Manager and the Clinical Director

26. To cover the work of colleagues during periods of planned and unplanned absences as appropriate

27. To undertake any other tasks and duties commensurate with the post as directed by the Director, or other senior position in Mind in the City, Hackney and Waltham Forest.

Personal specification

The remaining sections outlines what criteria will be used to appoint the suitable candidate.

Criteria marked (E) are essential and (D) are desirable.

Experience, Knowledge, Skills, Abilities - Values and Motivations:

Connected: Creating a compassionate and supportive community. 

1. Qualified to NVQ Level 4 or above in Health or Social Care qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Support Worker, Nursing or Experience (E) (I)

2. Experience of working in a similar role (E) (I)

3. A minimum of five years working with vulnerable adults, two of which must be in a mental health setting with Black, African and Caribbean clients experiencing a range of disorders and complexity (E) (I)

4. Experience of working within a multidisciplinary team (E)

5. Experience of outreach work in the community (E)

6. A sound understanding of the mental health service structures and provisions (D)

Fair:  We strive for equity - no-one's needs should go unmet.

1. A sound understanding of the main issues facing people with mental health difficulties and in particular people from Black, African and Caribbean Communities. (E) (I)

2. Excellent verbal communication skills and the ability to develop good working relationships with colleagues and Clients (E) (I)

3. Excellent written communication skills with the ability to write clear and concise reports (D) 

4. Confidence with MS Office suite; CRM systems and technology such as MS Teams (D)

5. Good understanding of data protection, confidentiality, safeguarding and risk management and demonstrable examples of putting these into practice. (D)

6. Demonstrable experience of supporting the shaping and implementation of change and innovation in service delivery, as well as supporting project management to achieve better outcomes (E) (I)

7. To be able to challenge traditional methods of practice in a constructive manner (D)

Brave: We walk with people, offering help by doing what works - proven or new.

1. Good organisational skills with the ability to balance competing pressures and demands (E)

2. To be able to manage high volumes of work and draw on personal resilience in a demanding environment (E)

3. Recognising the need for action or change and taking the appropriate action without needing to be told. (E) (I)

4. Ability to interact calmly, patiently and empathically with clients who may be expressing distress, anger or other strong emotions. (E) 

5. Good negotiation skills with the ability to work with Clients, colleagues and external stakeholders to achieve the aims of the service (E)(I)

6. A commitment to user involvement in all aspects of the management of the service (E)

7. A commitment to equal opportunities and promoting diversity (E)

8. A commitment to self-development and an openness to reflect on personal practice and performance (E)

9. A commitment to taking on new tasks willingly and with a “can do” attitude (E)

10.  Ability to be work on own initiative. (E)

11.  To be self-motivated and focused and to practice self-care (E) (I)

12.  Demonstrate a positive attitude and approach to work (E)

13.  Manage stress and setbacks appropriately (E)

Qualifications

1. Qualified to Level 4 or above in Health and Social Care or Community Development qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Nursing or Equivalent Experience (E) (I)

2. Evidence of Continued Professional Development.

3. Able to work at least 1 evening per week (Monday to Thursday) with time off in lieu (D) 

As fundraising and communications manager, you will be an important part of our Senior Management Team (SMT) and help us deliver our exciting new strategy. Key responsibilities will include:

• Lead the development and delivery of fundraising and communication strategies and activities
• Set and deliver fundraising targets from trusts and foundations, individual giving, corporate partnerships, events and community fundraising
• Raise the profile and awareness of Threshold
• Oversee and manage relationships with donors, supporters and other stakeholders, ensuring high levels of satisfaction and support for our work
• Work closely with the CEO and SMT, contributing to our strategic direction

To succeed, you will have significant experience of fundraising and a proven ability to develop new income streams and steward donors and supporters. You will be an important part of our SMT and the delivery of our strategy.

This is an excellent opportunity to make a significant impact on our mission to end homelessness.

About Threshold

We are a Swindon charity for people who are homeless. With over 50 years of experience, we know that with the right support at the right time, people can overcome homelessness and work towards a positive future.

As well as a competitive salary, we offer employees a wide range of benefits including:

• 25 days Annual Leave, rising to 30 days with service
• Competitive Pension
• Life Assurance Cover
• A Health Plan and access to an employee assistance programme
• Cycle to work scheme
• Charity worker discounts through the Blue Light Card scheme
• Professional development

To apply

The closing date for applications is midnight on Thursday 28 November 2024.

To apply, please submit your CV and a covering letter outlining how you meet the skills, knowledge and experience to be successful in this role.

This post is subject to an Enhanced DBS check and a right to work in the UK.

The Health and Wellbeing team at St Catharine’s College is in an exciting period of development following the appointment of our new Deputy Senior Tutor who is leading on the strategic delivery of our community pastoral and wellbeing provision - we are now looking for a Wellbeing Lead to join us. 

This post offers the opportunity for an outstanding candidate to lead on the planning and implementation of a range of community-facing programmes and initiatives to promote a positive wellbeing culture across our community, and provide advice and support on individual student welfare cases, as required. 

Our ideal candidate will be someone:

• able to be engaging and create and deliver informative wellbeing programmes with a wide range of stakeholders
• experienced working in mental health, welfare or counselling services
• committed to working with a wide range of people, to support our educational objectives 

This post will suit someone with the following professional qualities: 

• Commitment to collaborating to achieve collective goals

• Able to take strategic priorities and transfer those into meaningful activities and assess outcomes

• Resilience and enthusiasm, with the confidence to exercise judgement and use initiative

• Innovative, independent, organised and able to deliver work to tight deadlines

The full description of this role and details of how to apply can be found on our website.

The Boaz Trust is a Manchester-based charity that started 20 years ago as an outworking of the founder's Christian faith. Last year we provided trauma-informed and person-centred housing and support for more than 200 people facing homelessness after seeking safety in the UK through our floating support and 17 properties that we manage.

This new role is a key part of our strategy to increase our capacity to provide accommodation for more people in the Greater Manchester area working in partnership with GMCA and a range of local and national stakeholders. You will report directly to the CEO and Board and be part of the Senior Leadership Team building on our unique experience of providing both housing-focused and floating support for people who have recently been granted refugee status, as well as those who have been refused asylum and who are facing homelessness.

In the current climate, this work is needed more than ever. We are therefore looking for an experienced and dynamic leader to develop our accommodation services. The ideal candidate will have experience / knowledge of;

• procuring and managing accommodation services (including shared housing)
• social housing standards, regulations and other relevant housing legislation
• project, contract or budgetary management
• managing a team of staff and contractors 
• building relationships with a wide range of stakeholders, to increase impact and sustainability. 

We are looking for someone with ambition and drive to build on our experience and reputation as well as getting involved in the day-to-day delivery of housing management in a small team.

This is a great opportunity for someone who wants to use their experience to make a big difference to the lives of hundreds of people and to shape the future direction and strategy of the organisation.

The successful candidate will need to be supportive of the Christian ethos and values of the charity. However, diversity, equity and inclusion are also important to us at Boaz Trust so we welcome applications from people of all backgrounds.

For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'. 

A little bit about the role 

Please note that applications for this role will close on Friday 13 December at 5pm.  

To help us achieve our mission, we are recruiting qualified social workers with direct experience of working with children and families, and knowledge and experience of supporting social work students. We are looking for candidates who can contribute to the delivery of teaching across the year, support participants in their local authority hubs and supervise participants during the 2nd year of the programme.

Practice Tutors (PTs) work closely as a peer group to share effective ways of working across participant practice hubs, local authorities and regions. They play a key role within the development and delivery of our social work curriculum, contributing knowledge and expertise to create a culture that promotes outstanding social work education and enables teams to do their best work.

PTs are responsible for teaching and developing participants at the Readiness to Practice stage, regional teaching days and, in participant hubs within local authorities. PTs support four practice hubs, based within statutory children’s social care services. Each practice hub is led by a Consultant Social Worker (CSW). Core to the Practice Tutor role is the ability to provide support, challenge and guidance to participants and CSWs to ensure a high-quality practice learning experience.

Some key responsibilities include:

• Use social work knowledge, theory, practice skill and experience to develop and support participants to become outstanding social workers
• Support CSWs to lead the hubs, role model best social work practice and support effective practice educators
• ​Teaching for year one participants is during the Readiness for Practice stage both in person and online, attend face to face regional recall days and whole cohort online teaching.. There is also online teaching for our year 2 participants on the programme through large lectures, small seminars and one to one support as necessary

A little bit about you 

We are looking for a registered social worker with experience in teaching and learning, and an intellectual curiosity to challenge and develop their own ideas by keeping up to date with current research and evidence. The role will suit someone who is passionate about the development of social work practice, innovation and leadership who has a thought-through vision of what excellent social work looks like.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

Would you like to work in an environment that supports growth and professional development?

Do you have experience managing support teams in healthcare or social services?

Would you like to make a meaningful impact in the lives of individuals with complex needs?

We are working with a well-established UK charity that specialises in providing support for individuals with complex neurological conditions. They are seeking a dedicated Deputy Service Manager to join their team.

Benefits:

• Competitive Salary: Up to £36,000 per annum
• Annual Leave: 25 days plus bank holidays
• Pension Scheme: 7% employer contribution, 5% employee contribution
• Health Policy: Cashback on optical, dental, and therapy treatments
• On-Site Gym: Free access
• Convenient Location: Close to Godalming Station and free on-site parking
• DBS Provided: Free of charge
• Additional Perks: Discounted/free food, enhanced company sick pay, and an employee referral programme

Role Overview

As the Deputy Service Manager, you will ensure the highest standard of care and safety for residents, adhering to safeguarding guidelines and quality regulations. The role includes mentoring and supporting staff teams to consistently meet and exceed these standards and overseeing that teams work within the Key Lines of Enquiry (KLOEs) framework.

Responsibilities include (but not limited to)

• Team Leadership: Lead, coach, and organise the team, including rota management, to ensure optimal staffing.
• Staff Development: Conduct appraisals, supervisions, and inductions for Senior Support Workers and Support Workers.
• Training Management: Ensure all staff training is up to date, with demonstrated competency.
• Implementation Support: Assist in implementing management decisions, including peer support as required.
• Communication: Foster open communication and constructive feedback.
• Medication Administration: Administer prescribed medications as required.

About you

• Strong communication skills to liaise with the public, trustees, and professional bodies.
• Proficiency in Microsoft Office and Outlook.
• Minimum QCF Level 3 in Health & Social Care, with a willingness to attain Level 5 if needed.
• Knowledge of safeguarding regulations, CQC notifications, and standards.
• Experience in staff management and development, MCA, and DoLS.
• A high level of professionalism, flexibility, and commitment.
• Familiarity with CQC standards for inspections.
• Two years in a team development role.
• Full, clean driving licence.
• Experience handling investigations, disciplinary procedures, and ER issues.

If this rewarding opportunity is of interest please get in touch now! We are reviewing CV's as they come in. We would be happy to share a detailed job description with you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Peer Support Operations Manager

Grade & Salary: PO2 SP 37, £37,888 per annum
Hours: Full-Time: 37.5 hours per week
Contract Type: Two-Year Fixed Term
Location: Hybrid; based at Kensington & Chelsea hubs, Monck St, GWS, and other community spaces in Harrow and Hillingdon
Reports to: Head of Community Services

Are you passionate about the power of lived experience in transforming mental health services?

As an organisation, we’re dedicated to creating a culture where mental health challenges are met with understanding, compassion, and innovative solutions. As Peer Support Operations Manager, you will oversee and develop a range of peer support services, ensuring that they deliver meaningful outcomes for people with mental health conditions. This is a pivotal role, combining operational management, staff support, and strategic development. If you are ready to make a lasting impact in mental health, we would love to hear from you. As the Peer Support Operations Manager, you will lead a team of Senior Peer Support Workers and Peer Support Workers to deliver high-quality services across various settings, including community and inpatient environments. The ideal candidate will be able to manage dispersed teams, work with diverse partners, and ensure the successful delivery of impactful peer support programmes. You will manage multiple workstreams, build strong relationships with NHS and community partners, and ensure services meet key performance indicators (KPIs).
 
You will: 

• Lead the development and delivery of innovative peer support services for people with severe or enduring mental health conditions.
• Support staff to deliver impactful peer support sessions and manage safeguarding and risk.
• Use your own lived experience of mental health challenges to inform service delivery and foster empathy.
• Build strong partnerships with NHS trusts and local community organisations to ensure integrated and holistic support.
• Oversee service monitoring, evaluation, and reporting, ensuring accountability and continuous improvement.

Why join us? 

• Lead a service that values lived experience as a vital part of recovery.
• Be part of an organisation committed to mental health innovation and inclusivity.
• Work with a collaborative team dedicated to supporting mental health in the community.
• Access tailored training and development opportunities to grow your skills.
• Play a key role in shaping the future of mental health peer support across London.

 
Benefits: 

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-218286