Senior Support Worker Jobs

Appeal Director – Children’s Hospices Across Scotland (CHAS)

Are you ready to make a profound impact on the future of children’s palliative care in Scotland? As Appeal Director, you will play a vital role in our most ambitious appeal yet—driving the six- and seven- figure gifts needed for us to achieve our ambitions in the “It’s Not Just a Hospice Appeal”, to secure critical funding to transform Rachel House children’s hospice, and critically, transform the experience of children’s palliative care in Scotland.

In this high-impact role, you will work with an exceptional team to engage philanthropic partners, cultivate major gifts, and deliver on our ambitious vision. From shaping donor strategies to creating lasting, meaningful partnerships, you’ll play a central part in CHAS’s goal of raising £16.3 million to reimagine Rachel House and grow CHAS’s long-term impact.

“At CHAS, every day brings an opportunity to make a difference, transforming lives through generosity and compassion,” says Iain McAndrew, Director of Income Generation and Engagement.

Where You’ll Fit In

As part of our award-winning Income Generation and Engagement team, you’ll work closely with our Head of Partnerships and Philanthropy and report directly to the Director of Income Generation. The Appeal Director role is integral to our 2024-2028 Strategic Plan, connecting our vision to every generous partner supporting our mission to ensure no family faces their child’s death alone.

About You

To excel as Appeal Director, you will bring:

• Demonstrated success in securing six- and seven-figure gifts.
• Expertise in building lasting, meaningful relationships with high-level donors and partners.
• Proven ability to meet ambitious goals through strategic planning and effective
• The ability to engage, inspire, and articulate compelling cases for support.
• An alignment with CHAS’ vision and values, and a deep commitment to making a difference for children and families.
• Experience in either the nonprofit or commercial sector, with a willingness to navigate complex projects and stakeholders.

Why Join CHAS?

At CHAS, we’re committed to making sure that no one has to face the death of their child alone. We provide unwavering care through a unique model that spans hospices, hospitals, and homes, providing comfort, choice, and dignity to children who may die young and their families.

Working with CHAS means making an extraordinary impact every day in a supportive, collaborative environment. Here’s what we offer:

• Flexible Working: Embrace hybrid options with time split between home and onsite in any of our sites in Edinburgh, Glasgow, Kinross or Balloch, with family-friendly working arrangements.
• Professional Development: Exposure to a range of fundraising activities and continuous learning opportunities.
• Supportive Culture: Work alongside a high-performing, award-winning team dedicated to achieving ambitious goals through innovation and partnership.
• Comprehensive Benefits: Enjoy generous annual leave, a competitive pension, incremental salary progression, Blue Light discounts, and extensive health and wellbeing support.

What if you don’t meet all the job requirements?

At CHAS we’re committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusivity, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications or background listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Iain or our team for a chat to explore how you could be a great addition to our team.

Interested in Joining Us?

If you’re ready to take on this transformative role, we’d love to hear from you!

Follow the link to find more information including:

• Recruitment Pack including full job description
• Full list of benefits
• Contact details to arrange an informal chat with the hiring manager.
• Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

Interview Date: Provisional interview date of 6th December 

This role is subject to a PVG/Basic Disclosure check (level required will depend on base location).

Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.

In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.

If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.

This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.

ABOUT US:

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

Please read the additional information below alongside the full Job Description and Person Specification attached.

Mental Health:  All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. 

Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).

Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.

Our client provides support services to families of seriously ill children in London, Surrey and Sussex, partnering with 9 local NHS hospitals who refer families to them following a child’s diagnosis of cancer or a life-challenging condition. Through their family support workers, they work with children, siblings, and parents to understand their individual needs, offering them personally tailored support both in hospital and at home to help them cope more easily, improve their mental wellbeing and access practical help.

As Chief Executive, you will provide exceptional leadership for a driven and passionate organisation to enable them to deliver on their strategic aims.

We are actively seeking candidates with the following:

• Experience of strategic leadership at a senior level
• Experience of increasing and diversifying income
• Strong financial acumen
• Strong ambassadorial skills 
• Experience of working with a children’s / young persons charity is desirable (but not essential)

For further information, please see the dedicated microsite by clicking 'Apply via Website'.

This charity is committed to achieve greater diversity in its Executive Team and Board and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.

Deadline for applications: Sunday 5th January (midnight) 2025

Interviews with Prospectus: 13th-22nd January 2025

Interviews with the Panel: 27th-29th January 2025

Closing Date: 05 Jan 2025 23:59:59

Contract: Fixed Term (12 months), Full-Time (35 hours over 5 days)
Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote)
Salary: £40,000 + London Weighting Allowance (LWA) £3,954
Interview Date: w/c Monday 16 December 2024
Start Date: March 2025
 
At Blue Cross, we have a powerful story to share!  As our Digital Engagement Manager, you'll be at the lead the delivery of our social media strategy, creating engaging content that drives awareness, fosters community, and helps us make a meaningful impact on the lives of pets and people. 

Join us and use your expertise to amplify our mission and connect with a passionate audience!

More about the role

At Blue Cross, we’re proud of our strong social media presence, with an engaged community across key platforms such as Instagram, Facebook, Twitter/X, YouTube, and TikTok. We are looking for a Social Media & Engagement Manager to lead our organic social media team, driving awareness, engagement, and action across social media channels to support our mission of improving the lives of pets and people in need.

This is a 12-month fixed-term contract, providing an exciting opportunity to make a significant impact while covering maternity leave. You will track key performance metrics, identify trends, and optimise our approach to ensure we remain deliver for our audience and Blue Cross.

You’ll collaborate closely with internal teams across Blue Cross to ensure social media efforts are integrated with our broader communications strategy. Your role will include managing a talented social media team, external partners, and working across departments to deliver campaigns that increase engagement, build our community, and promote Blue Cross’s mission.

Key Responsibilities

• Lead and manage our social media strategy to build brand awareness, drive engagement, and encourage action. Leverage social media insights to continuously optimise campaigns for maximum impact.
• Oversee the development and execution of engaging content across all social media platforms. Work closely with internal teams to scope, plan, and deliver content that aligns with Blue Cross’s mission and encourages audience participation.
• Manage and inspire a team of social media specialists, ensuring high-quality content and campaign delivery. Work with external partners to extend our reach and increase engagement.
• Use social media analytics tools to track performance, understand audience behaviours, and generate actionable insights. Use this data to refine our content strategy and enhance engagement across all channels.
• Utilise content creation tools to produce eye-catching social media visuals that encourage interaction and increase engagement.
• Develop and share best practices across Blue Cross, providing training to teams to improve their social media skills and enhance overall digital engagement.
• Monitor social media for potential issues and collaborate with senior management to ensure prompt and effective responses, maintaining a positive brand image and safeguarding Blue Cross’s reputation.

About you: 

You’ll have extensive experience in managing social media accounts for businesses or non-profits, including community management, content creation, and campaign execution. You are a creative thinker with the ability to deliver social media strategies that align with organisational goals and inspire your audience to take action.
 
You will be confident using social media analytics tools such as Sprout Social to analyse trends, performance, and user engagement, and you will be proficient in content creation tools like Canva to develop engaging social media assets. You’ll be driven by data and insights, and motivated to continuously improve Blue Cross’s online presence.
 
As a collaborative leader, you will enjoy working with cross-functional teams and external partners to deliver exceptional results. You will have a passion for animal welfare and a strong desire to make a difference in the lives of pets and people.

Essential Qualifications, Skills, and Experience

• Substantial experience managing social media accounts for businesses or non-profits including community management, content creation, and moderation.
• Experience developing and delivering social media strategies.
• Excellent knowledge of industry best practice, social channels and tools including analytics and social listening platforms. 
• Experience monitoring, analysing and reporting on social media performance, and using insights to optimise activities. 
• Demonstrable experience working with and influencing stakeholders with different skillsets and levels of seniority.
• Good organisational and project management skills.
• Strong line management skills with the ability to lead and inspire a team.
• Desirable Qualifications, Skills, and Experience
• A familiarity and interest in animal welfare.
• Experience of working in the charity sector.
• Experience across other areas of digital marketing and of how these work with social platforms to drive engagement.

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 1 December 2024. 

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can. 

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. 

For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

Deputy Service Manager - Didcot and Abingdon

Location: Didcot
Discipline: Care and Support
Job type: Permanent
Salary: £30,900 per annum

Expiry date: 30 Nov 2024 22:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?

As a Deputy Service Manager at Hft in Didcot and Abingdon, you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

Annual Leave: 33 days (including 8 days statutory bank holidays)

Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment.

Training: Access to award winning training and development

Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app

Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.

TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.

Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.

Care Friends: Employee referral app – earn money for referring your friends to work for Hft.

Free life assurance – 3 x your annual salary

About the role

Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of Support Workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.

As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.

A full UK driving licence, with access to your own vehicle, is essential for the role.

About you

-You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
-You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
-You need good IT skills and experience of maintaining records to be a success in this role. 
-You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
-You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. 

For more information on the role and responsibilities, please refer to the job description & person spec.

REF-217 884

Deputy Service Manager - Bristol & Bath

Location: Bristol
Discipline: Care and Support
Job type: Permanent
Salary: £30,900 per annum
Expiry date: 01 Dec 2024 22:59
Working Hours: 37.5 hours per week

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?

As a Deputy Service Manager in Montpelier, Bristol, you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary

About the role

Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of Support Workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.

As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.

A full UK driving licence, with access to your own vehicle, is preferred but not essential for the role.

About you

- You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
- You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
- You need good IT skills and experience of maintaining records to be a success in this role. 
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
- You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. 

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

REF-217 897

This role is based in the UK based in our London office. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

Christian Aid's Campaign and UK Advocacy division exists to support Christian Aid's mission by making change happen through influencing people in power; engaging, inspiring and equipping people to make their voice heard; and working with allies and champions in the church, Parliament and beyond.

This role exists to influence members of the UK Parliament and other political targets to help advance our policy, advocacy and campaigning on climate and economic justice, and crisis contexts - currently with a particular focus on Gaza and the wider Occupied Palestinian Territory. In a fast moving and rapidly changing political environment, the role is responsible for identifying the most important people for influencing the UK Government; engaging MPs to speak up on our issues; monitoring parliamentary activity; building relationships with champions inside and outside of Westminster; scanning the political horizon to support the Chief of UK Advocacy and Policy and others in the organisation; and organising events to raise Christian Aid's profile in the political arena.

About you

You will have an excellent knowledge of the UK Government and Parliament, how policy change happens in the UK and how to develop effective advocacy strategies to achieve change. You will have experience of working in advocacy, public affairs or communications in a public policy role, engaging key external stakeholders and effectively representing an organisation's opinion and complex issues to a range of audiences. You will need a good understanding of the political environment, particularly current debates in international development and climate. You will be experienced in working with other organisations, networks and coalitions to advance advocacy. The successful candidate will need to be able to demonstrate the required experience to successfully deliver on a demanding set of priorities. This role is fixed term for 12 months

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance

This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

This role can be offered as an FTC or a secondment opportunity.

For internal applicants - If you are applying to this vacancy as a secondment, please ensure you have your line manager's support prior to applying. You must have at least 6 months service in their current role before being considered or applying for a secondment opportunity.

Please note that you may be required to complete your contractual notice period before moving into the secondment role, unless your line manager is able to release you early.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

Are you passionate about making a real difference in how people thrive at work?

We are looking for an experienced People Business Partner to join our team and help us shape the future of our workplace culture.

As People Business Partner, your role will involve working closely with leaders across the organisation providing strategic advice and helping them think through how to manage their people ensuring that their strategic objectives are met. This role will also involve building trusted relationships and helping navigate the challenges and opportunities that come with managing teams and the wellbeing of people.

About you

You're an experienced and people-focused professional who thrives on building relationships and driving meaningful change. With a strong background in HR or people strategy, you understand how to balance strategic thinking with hands-on delivery, ensuring both people and organisational goals are met.

You will bring a deep understanding of key people practices, confident working with data to inform decisions and comfortable navigating complex challenges with a calm, solutions-focused approach.

If you enjoy rolling up your sleeves, solving problems and influencing positive change, we would love to hear from you!

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Role: Head of Community Services
Salary: £45,864 per year
Hours: Full-Time, 37.5 hours per week
Contract Type: Permanent
Location: Hybrid; based at delivery sites across contracted London boroughs as required

Are you a results-driven leader dedicated to advancing community mental health and wellbeing across London?

We are seeking a Head of Community Services to lead and develop our non-clinical community programmes, ensuring effective operational, financial, and people management across our boroughs.

The ideal candidate will be a strategic, compassionate person with experience in community-focused service management, budget handling, and team leadership. You’ll have a strong ability to engage with diverse stakeholders, shape policy, and implement impactful changes. Your commitment to diversity, equality, and service user involvement will also be evident in all aspects of your work.

You will:

- Oversee and develop a range of community programmes, including Westminster Community Programmes, Community Befriending Service, In-reach Peer Support Service, Complex Emotional Needs Peer Support Service, Community Living Well Peer Support Service, Skills Development Service, Tooting Hub Service, Creative Arts (Portugal Prints), and the SMI Outreach Project, ensuring each service meets quality and compliance standards.
- Develop and maintain strong relationships with statutory and voluntary sector organisations, service users, and funders to foster collaboration and expand our reach.
- Stay up-to-date on policy changes and lead service innovation, aligning our offerings with NHS and organisational strategic goals.
- Take ownership of budget setting and financial oversight across programmes, ensuring cost-effectiveness, efficiency, and financial stability.
- Support and guide a dedicated team, including Community Befrienders, Peer Support Coordinators, and Senior Peer Support Workers, fostering a collaborative and inclusive culture.

Why join us?

If you’re looking to make a meaningful, lasting impact on mental health services across London, this is your opportunity. As Head of Community Services, you’ll be joining at an especially pivotal time, as we merge with Kensington & Chelsea Mind to form West Central London Mind. This new role offers the chance to help shape our enhanced vision to support community wellbeing across an expanded area, contributing to a sustainable and impactful future for mental health support in London.

We’re a leading community-based organization dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

Our benefits:

- Hybrid/flexible-working if role permits
- Generous annual leave plus bank holidays
- Wellness Action Plans
- Learning and Development opportunities
- Free eye test and possible contribution to glasses
- Ride to Work – Interest free loan over 12 months period.
- Birthday leave
- Employee Assistance Programme
- Interest free loan of £750

How to apply:

The deadline for this role is 12pm on Friday 13th December 2024.

Please note, we reserve the right to close the application window early and without notice should a suitable number of applications be received.

REF-218059

We are looking for a fully office-based Resources Assistant to join the Resources Team in a busy mental health charity. This is a four-day-a-week role (28 hours).

Our team manages our reception and admin office. We also maintain the building and provide support and equipment to our staff. The team consists of our Resources Director, a Senior Worker and admin volunteers. The Resources Assistant is a vital team member, helping with building and resources management and providing administrative support while also being the front-line member of staff at Mind in Camden.

It will be your responsibility to keep the office running smoothly. You’ll be the first point of contact for visitors and clients and will manage and maintain our reception and look after our admin phone and email account.

You will also proactively assist with maintaining our building, performing regular checks and engaging contractors. You’ll be responsible for keeping and maintaining accurate records for our contracts and equipment and taking the lead on a variety of admin tasks.

You’ll thrive in a very busy environment, have excellent organisational and communication skills, and enjoy being a key member of a small team. The ability to prioritise and manage a full and varied workload is important, and you’ll have a strong interest in working in a mental health charity.

For more information and to apply, please visit the jobs page of our website, where you can download the application pack and application form.

Closing date: 1.00pm on Thursday, 5th December 2024.
First interviews: Thursday, 12th December 2024.
Second interviews: Wednesday, 18th December 2024.

We look forward to hearing from you!

Director of People

Are you innovative and people focused? Are you experienced in driving change, employee engagement and people development? Are you authentically values-driven? Do you share our belief in the power of good relationships, and the potential that is in all people to live good lives and put their past behind them?

Pact , the Prison Advice and Care Trust, the national charity for people affected by imprisonment, is seeking a new Director of People to join its Senior Leadership Team to ensure effective and efficient delivery of our people and learning and development goals and our strategic business plan, and to help shape our workplace culture, as we continue to grow and develop.

Reporting to the CEO, this role is critical in ensuring that our c400 colleagues and 500+ volunteers have the values, skills, and workplace culture, that will enable them to thrive, and deliver excellent services. In addition to acting as a strategic business partner and trusted advisor to senior leaders, you will have the professional business administration and leadership skills to help us build the right business processes, systems and structures, for maximum efficiency and cost effectiveness, so that our managers and frontline workers can focus fully on delivery. You will help us modernise, to keep our core costs as low as possible, so that even more of our resources can be spent to support people to cope with the impact of prison, and live good lives after release. But you will be more than your technical and business skills. You will be a people person too, and a role model and ambassador for
Pact’s ethos and values.

You will take a strategic leadership role in developing the capabilities of our managers, developing and implementing our business plan and people strategy, in alignment with the overall goals and values of the charity that have been developed over 125 years. You will lead initiatives that foster a sense of engagement and community and a ‘one team’ approach, for our dispersed workforce of small teams that deliver services in c70 prisons and a range of other locations across England and Wales. You will help build a culture of trust, collaboration and inclusion.

Key responsibilities include shaping our approach to talent management, and developing our recruitment and retention strategies, including embedding EDI into all aspects of the management and development of people to ensure we are able to attract, engage and retain a diverse and inclusive workforce. You will also share our passion and commitment to facilitating opportunities for people with lived experience of the criminal justice system to shape our thinking and be part of our workforce.

It is essential you are MCIPD qualified (or have evidence of working at this level) with senior HR and workforce development experience, including implementing your strong working knowledge of employment law and HR best practice and delivery of learning and development. You will also have experience of managing change, systems and business process improvement. As an experienced manager, you will have the skills to lead and inspire our People Team which includes the Training Manager, and Heads of HR and Volunteering as direct reports.

If this sounds like you, and you are committed to Pact’s mission, vision and values, then we would love to hear from you.

We offer:

• Hybrid working with expectation that up to 50% of time may be home-based with the rest based in a Pact London site or visiting other Pact sites in England and Wales.
• Permanent role
• This role is offered as full-time (37.5 hours per week) or may be offered part time (minimum of 30 hours)
• £80,000 per annum plus pension

Why Join Pact?

This role is more than a job; it’s a calling. You’ll be part of a growing organisation with ambitious goals and a compassionate mission. Pact offers a supportive environment where you can make a tangible difference, helping us achieve five strategic goals that include strengthening our impact, financial sustainability, workforce stability, and inclusivity.

If you’re ready to be a part of something greater and help us continue our important work, we’d love to hear from you. Join us in writing the next chapter of Pact’s story and make a difference that lasts.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Closing date: 9th December 2024 at 5pm
First Interviews will take place on 8th and 9th January 2025 in person in London

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment). You might also be required to undertake a Disclosure and Barring Service enhanced check, and a Counter-Terrorism Check (CTC). Please note the successful applicant will need to undertake a Disclosure and Barring Security Check for this post. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. The post holder will be expected to comply with any requirements of their registration/professional body to maintain their registration and good standing including continuing professional development, appraisal and revalidation where appropriate.

You may have experience of the following: Chief People Officer (CPO), Director of Human Resources and Development, Head of People and Culture, Director of Employee Experience, People and Operations Director, Senior Director of People Strategy, Director of Talent, Management and Workforce Development, Director of Workforce and Learning, Chief Talent Officer, People and Leadership Development Director, etc.

REF-218 209

We are looking for a proactive and friendly person to be our new Conferences and Housekeeping Manager. The successful applicant will take responsibility for delivering high standards of hospitality and service for all guests, students and residents, for promoting our conference facilities with potential and existing users and for the smooth and effective functioning of our Conferences and Housekeeping department.

The appropriate person for the role should have strong communication skills, be a good team player and have the ability to work in a changing environment, as well as having a vision to promote and develop Conferences as part of the mission of the College.

All Nations Christian College is an intercultural Bible and Mission College whose purpose is to cultivate biblically rooted, hope-filled and culturally relevant engagement with God’s mission by training and equipping disciples of Jesus Christ in partnership with the global church.

Hours: Part time 30 hours (negotiable)

Line Manager: Head of Operations

Responsible for: Housekeeping & Duty Officer, (Conferences & Housekeeping Assistants and Casual staff in absence of Housekeeper & Duty Officer)

Team: Operations

Location: Easneye site, Ware (accommodation is available on site if required)

Salary: £24,600 pro rata per annum

Start date: 2nd January 2025

 

Working Conditions

Hours of work: This role will be part time (30 hours per week negotiable). Working hours at college are 8.40am - 5.10pm. However, a degree of flexibility is required in case of emergencies and to fit in with the arrival of guests and new students. Occasional weekends and evenings required.

Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

Benefits

 §  Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
 

§  Life Assurance of three times salary  
 

§  Employee Assistance Programme

§  30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days.
 

Other information

Due to the nature of the role, it is a genuine occupational requirement that the post holder is a committed Christian and fully supports the objectives of the college.

All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment and staff will be required to be checked with the Disclosure & Barring Service (DBS).

Applicants must have the right to work in the UK.

The Role: The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.

You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.

Main Responsibilities

• Undertake assessments of people entering the service through various referral sources.
• Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
• Provide a holistic package of care to individuals which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
• Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
• Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
• Manage a caseload of individuals with a wide spectrum of needs.
• Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
• Provide psychoeducation to raise awareness and understanding of substances and their effects.
• Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.

Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK

Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025

Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.

The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.

Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.

Other details:

• Good employee benefits, including flexible working, access to an EAP programme, individual wellbeing budget, 28 days leave including bank holidays (pro-rata) and a dedicated training budget

Responsibilities:

Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.

Finance and Fundraising:

• Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.

• Support budgeting, financial reporting, and planning with the Director.

• Monitor charity management accounts, project income, and expenditure.

• Manage year-end accounts, filing with the Charity Commission, and Company House.

• Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.

• Ensure provisional figures are submitted to various funders and entities

• Write narrative report to go alongside financial report for year end accounts

Board and Senior Management Team:

• Support the Director in preparing Board papers

• Support SMT meetings and assist the Board with reminders and actions

• Update the Risk Register every 6 months according to updates agreed at Board meetings

​HR and Policy:

• Lead on HR activities, annual leave, TOIL, pensions, and contract administration.

• Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.

• Manage temporary staff and freelancers, and update HR policies as needed.

• Lead on the annual team training programme and supporting team with individual

  training ambitions

• Support all staff with wellbeing needs and help address issues with individual wellbeing.

• Organise team training, away days, and foster a positive team culture.

• Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote

  inclusive work practices.

• Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents

• Support with Activity Planning

• Support with any placements/internships

• Organise annual DBS checks for all staff

IT:

• Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.

• Oversee CA website management including updates and resolving issues as needed with the web developers

• Communicate any server or IT issues promptly with the team

• Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:

• Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.

Office Management:

• Manage office logistics, filing, GDPR compliance, and health and safety.

• Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed

• Manage insurance renewal and any issues with insurance throughout the year, including

  additional insurance premiums / cover and any claims

Required Experience:

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.

• Strong financial literacy and experience managing budgets.

• Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture

• Ability to handle sensitive and confidential staff and organisational information

• Excellent organisational and project/task management skills.

• Strong written and verbal communication skills.

• Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.

• Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.

• Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.

• Passionate about organisational planning and supporting teams to operate at their best.

Desirable Experience includes:

• Lived experience of displacement

• An interest in/passion for arts and migration

Values and Beliefs underpinning our work

Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.

Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.

We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.

How To Apply

Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).

Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:

• An up-to-date, comprehensive CV

• Covering letter (max one page) outlining how you meet the role and person specification criteria

• A completed Equality Diversity Form. Please download, complete and attach to your application form.

  We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.

  We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.