Senior Support Officer Jobs
Are you an Individual Giving Officer looking for the next step in your career? We’re working with a leading health charity on their Senior Individual Giving Officer role which could be the perfect fit for you. The Senior Individual Giving Officer role will focus on supporting the organisation’s journey of growth and development. You will be responsible for supporting their individual giving programme, ensuring that income targets are met and activity is evaluated to drive improvement.
You will deliver campaigns across digital, mail and phone, evaluating performance and supporting the Individual Giving and Insight Manager with the testing and implementation of new fundraising activities.
To be successful as Senior Individual Giving Officer, you will need proven experience in:
- Managing direct marketing campaigns within a charity environment, including monitoring and meeting targets.
- Reporting on and evaluating campaigns to identify areas for growth and development.
- Working collaboratively with multiple internal and external stakeholders to deliver a project.
Salary: £31,000-£35,000
Contract: Full-time Permanent
Location: Hybrid – minimum 1 day in Islington office
Deadline: 1st October
1st interviews: Rolling
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Senior Church Buildings Officer
Hours: Full time – 35 hours/week
Salary: £45,000 pa pro rata
Location: Based in our Office in North Bristol
We are seeking an extraordinary person to lead our talented Church Buildings Team here at the Diocese of Bristol! This is a new and exciting role that is key to delivering on our Transforming Church. Together Strategy.
You will be leading a small team that work with our Parishes and the Diocesan Advisory Committee to support with project, faculty consents and property management guidance.
The role is diverse covering rural, urban, modern, and historic Church buildings, halls and grounds for parishes who often face significant repair liabilities or building layouts and facilities that are no longer suited to their needs.
We’d love to hear from you if you have great interpersonal skills, a built environment or development project background and a clear understanding of Church buildings and their purpose within the future facing Church and the wider community.
Staff benefits include:
Flexible working
28 days annual leave (plus eight days statutory Bank holidays) (pro rata for part time staff)
Free onsite parking
A contributory pension scheme and life assurance
Company sick pay
Please download the Job pack via the link to our website.
For an informal conversation, please contact Lindsey McCullam via our website.
If what we’ve described above excites you and you could see yourself thriving in this role, please apply using the application form via our website.
Closing date: 11:59pm 2 October 2024
The Diocese of Bristol is committed to being a fair, respectful, and inclusive organisation. We believe that diversity enriches us and are dedicated to the promotion of equality where all are able flourish. Disabled people, and those from global majority heritage are currently under-represented in our Diocese and we welcome applications from within these groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?
Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich. Local knowledge of Bromley and Greenwich areas would be an advantage.
You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes. The post requires working with families in person and online remote working. The office base is in Community House, Bromley.
General Duties:
1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.
2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.
3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.
4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.
5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.
6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.
7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.
8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).
Please see attachment for further responsibilities
Please submit your CV, a covering letter and complete the short application form. Shortlisted applicants will be required to complete a longer application form prior to a face to face interview.
Our mission is to work alongside parents and carers to give children secure and confident childhoods and to enable them to thrive in the future.
The client requests no contact from agencies or media sales.
Bring your environmental passion for rivers to life!
The South East Rivers Trust (SERT) has an exciting opportunity for an enthusiastic individual who is keen to gain more experience in river and catchment enhancement work - making a positive, lasting difference to the aquatic environment in the south east of England.
The Role
The Water and Land Stewardship Team (W&LS) lead the identification and delivery of Nature-based Solutions (NbS) to improve rivers and catchments across the South East. Through evidence, stakeholder engagement and on-the-ground experience, this new senior role will lead and develop NbS project opportunities. You will aim for impact, scale and collaboration.
You will be responsible for delivering projects to scale up NbS across the SERT area, and lead the ‘South East demos’ for the Ofwat Innovation Mainstreaming Nature-based Solutions project, a flagship five-year innovation project with water industry partners across the UK. Working with colleagues at SERT to deliver NbS measures on the ground will give you the opportunity to make a real difference, using this to help regulators and policy makers address barriers and build enablers for NbS at scale.
You will lead walkovers, report on project opportunities identified, and develop projects on the ground, including natural flood management, riparian corridor enhancement and land management to increase catchment resilience. You will work closely with land managers to co-design feasible NbS options delivering multiple benefits. Your recommendations will be informed by data and evidence, and part of your role will be contributing to the effective collation of this across the Trust and the region. This will include identifying and reviewing nature market opportunities including through Biodiversity Net Gain, water resource, natural flood management and water quality, and you will look to capitalise on these opportunities and find ways to combine them with public funding (e.g. developing agri-environment schemes) to develop blended funding approaches. Working with our regional water companies, you will use your understanding of their drivers and processes to find ways of delivering more nature-based solutions with them in our catchments, building on existing relationships and projects within the Trust and the wider Rivers Trust movement.
Crucially, you will take a collaborative partnership approach, building close relationships with our regional water companies, farmer clusters and other NGOs as well as regulators and local authorities, and provide a vision for these stakeholder groups to drive improvement of our rivers and catchments.
This role is varied and allows for an individual to take ownership for their own projects, seeking and developing resolutions whilst working collaboratively with several organisations and individuals, as well as learn new skills and grow within a supported environment. You will be personable and inquisitive, enjoy working with evidence, be able to explain technical concepts in simple terms, engage positively with partners, and be passionate about rivers and the environment.
While the role covers the entire SERT area, we expect to develop a geographic focus towards either the East (Sussex, Kent) or West (Hampshire, Berkshire, Surrey).
Please see the full Senior Project Officer job description for more information.
The closing date for applications is Sunday, 29 September 2024.
Interviews will take place Friday 4 – Tuesday 8 October 2024.
Interested?
Please click the apply button to be taken to our website, where you can download the Job Application form and complete your application.
We help rivers thrive again for communities and nature.
The client requests no contact from agencies or media sales.
You will be at the forefront of our mission, helping to change the narrative about young people who experience homelessness in the UK.
You should have experience of securing press coverage and be comfortable delivering engaging and relevant stories for the media.
You will be at the forefront of building EveryYouth's youth engagement function which aims to give marginalised young people a voice to share their experience and stories. Alongside this work you will maintain and uphold strict safeguarding and GDPR practises.
You will work with a team to maintain EveryYouth's website and newsletter and oversee EveryYouth's social media content and delivery.
Finally, you will think strategically about the direction EveryYouth is taking with our external communications, and measure and evaluate our work against agreed KPI's.
We are looking for someone who is ambitious for the future of every young person, and who relishes the challenge of presenting marginalised young people in a positive, uplifting way, going against the longstanding norms. You should have an incredible eye for detail and enjoy working with a small, but highly collaborative team.
EveryYouth prides itself on ‘doing charity differently’ and you’ll be excited about the opportunity to join a new charity with a start-up mentality where your ideas can help shape the future of the organisation.
If you're looking for a role where your skills, passion, and dedication will come together to create a brighter future for young people, we encourage you to apply. Join us at EveryYouth and be a part of something truly extraordinary – together, we can help Every Youth reach their full potential.
Essential Experience, Skills, Knowledge and Attitude
- Experience of placing stories in broadcast and/or print media.
- Able to develop strong relationships with the media.
- Excellent written and verbal communication skills.
- Experience managing social media accounts, website and email marketing systems
- Excellent attention to detail.
- Pro-active and positive, with a creative approach to problem solving.
- Highly organised with the ability to manage conflicting demands.
- A strong commitment to EveryYouth’s mission, vision and values with a passion for making a significant and strategic difference to the lives of disadvantaged young people in the UK.
- A desire to shape the future culture of an organisation.
Desirable Experience, Skills, Knowledge and Attitude
- Experience of working with vulnerable young people to share their stories
- Experience of securing and delivering media appeals
- Excellent design and video editing skills.
- Line management
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a medical research charity to recruit a Senior Individual Giving Officer. The Senior Individual Giving Officer will deliver and support the Individual Giving programme, which includes direct marketing fundraising campaigns and communications, through multiple channels.
You will work on creating Individual Giving appeals, writing compelling communications which will inspire and drive income. The ideal candidate will have experience of working in a charity environment, and be able to manage multiple projects simultaneously.
This charity are investing in technology to ensure they are able to use a data driven impactful approach to their donors, and are keen for someone to employ a test and learn approach to develop their successful programme further, meaning excellent development opportunities for the right candidate.
Key responsibilities will include;
- Managing direct marketing campaigns in a charity environment.
- Leading projects from start to finish.
- Creating compelling and professional communications for a variety of audiences and channels.
- Analysing campaign results and using insight to optimise future campaigns.
- Collaborative working with multiple internal and external partners to deliver campaigns.
This is a full time, hybrid working position, requiring 1 team working day per week in the North London office.
This position is available now so will be interviewing candidates on a rolling basis, so please don’t delay your application. Please apply below now with your CV and a consultant will be in touch to discuss your application further.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
PLEASE NOTE THIS ROLE IS HOME BASED BUT REQUIRES THE POST HOLDER TO ATTEND REGULAR MEETINGS AND EVENTS IN PERSON, IN LONDON.
The role will involve developing and nurturing relationships with those who own, manage, design or have an interest in green infrastructure by proactively facilitating our networks and supporter activities to engender more effective and collaborative working, knowledge sharing, and connection.
This is a great role for someone who is excited by working with senior stakeholders across London who play an active role in maintaining and enhancing London’s green spaces.
The successful candidate will be a confident ambassador for the charity, and capable of building long term partnerships. The post holder will need to use their initiative, creativity and proven partnership building skills to enable the charity to expand and maximise the impact of its existing networks, support internal and external development, and plan and coordinate supporter-focused activities.
As part of a small charity, the successful candidate will need to be a team player, ready and willing to respond and adapt to opportunities and challenges, working closely with the rest of the Parks for London team and trustees.
Key responsibilities:
- Deliver and enhance our network and engagement programme to support green space owners and managers
- Support and coordinate the administration and delivery of a range of virtual and in-person network meetings and events
- Identify and develop relationships with potential new supporters
- Support the identification, and engagement of new audiences who could benefit from our work
- Identify and develop relationships with potential collaborators with whom we can work in partnership with, to maximise our capacity and expand our reach
- Support the sustainability of the charity by driving and maximising existing income streams as well as identifying and delivering new opportunities for income generation
- Represent Parks for London at events and wider engagement opportunities, and promote the interests of the charity, our services, and our supporters
- Keep abreast of local, regional, national and international funding opportunities to identify opportunities for both the charity and those in our networks
- Contribute to the ongoing monitoring and evaluation of Parks for London and our services
- Play an active role in strategic reviews, business planning, and contribute to the wider thinking and planning of the charity
- Carry out other duties and activities as agreed with the Executive Director
Applicants should be based in or near London to attend regular meetings and events commensurate with the role.
We thank all applicants for applying and their interest in the role. Those shortlisted for an interview will be contacted by the week closing 11th October, if you do not hear from us by then please assume your application has not been successful on this occasion.
Details about how to apply can be found on our website, please use the link provided.
The client requests no contact from agencies or media sales.
We are working with a regulatory body based in central London who are looking for a Senior Administrative Assistant on an 18 month fixed term contract. As a regulatory body, they regulate legal professionals, to make sure they are working within public interest - this role will support with an ongoing project relating to a high number of cases they are currently receiving.
You will work alongside the Case Manager, and Senior Case Officer by undertaking a range of administrative tasks to support the team.
As Senior Administrative Assistant you will
- Maintain and develop the document management system, ensuring the collation of document management.
- Maintain logs on excel.
- Attend meetings with caseworkers, and take meeting notes.
- Liaise with third parties as necessary ensuring that enquiries are progressed effectively.
- Arrange meetings for the staff of the units.
To be successful in the role they are looking for someone who
- Has strong administrative experience, including handling email, preparing mail, records handling and dealing with telephone calls.
- Strong electronic and copy file management skills.
- Good diary management skills.
- Good team working skills.
- Resilient with the ability to work under pressure.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Chief Operating Officer (COO)
Location: Hybrid, London workspace, home working & national travel required
Reports to: CEO
Position: Full time
Salary: up to £55k, based on experience
About Us
My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.
Position Overview
The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.
We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.
Key Responsibilities:
1. Programme Management:
- Supervise staff and ensure the effective delivery of our programs and services.
- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.
2. Human Resources:
- Lead the HR function, including talent acquisition, staff development, and performance management.
- Foster a positive and inclusive organisational culture that aligns with our mission and values.
- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed
3. Technology and Infrastructure:
- Ensure the charity has the necessary technology and infrastructure to support its operations.
- Identify and implement IT solutions to enhance efficiency and data security.
4. Compliance and Reporting:
- Ensure compliance with all relevant laws, regulations, and reporting requirements.
- Prepare and present regular reports to the Board of Trustees and stakeholders on organisational performance.
5. Stakeholder and Partnership Engagement
- Represent the charity at public events and engage with key stakeholders to promote our mission.
Qualifications & Experience
· Bachelor's degree in a relevant field (Master's degree preferred).
· 5+ years proven experience in senior operational roles within the non-profit sector
· Strong leadership and management skills with the ability to inspire and motivate teams
· Exceptional organisational and project management abilities.
· Demonstrable experience in budgeting, financial management, and people leadership
· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.
· Excellent interpersonal and communication skills.
· Commitment to the charity's mission and values.
· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable
· An appreciation of how to handle sensitive and confidential issues.
· Knowledge of compliance, risk management, charity regulations, policies and government guidelines.
· Ability to work collaboratively in a diverse and inclusive environment.
· Excellent strategic planning and execution capabilities
· Exceptional communication and interpersonal skills
· Proficiency in using technology and data to drive operational improvements
Required experience:
· Leadership: 5 years (required)
· Senior Operations: 5 years (required)
· Management: 5 years (required)
· Risk management: 2 years (required)
· Financial acumen: 2 years (required)
Personal attributes:
· Proactive and adaptable, with a positive approach to change and challenges.
· Highly resilient to challenging situations
· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.
· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.
Benefits:
- Healthcare options following successful probation review
- Opportunity to make a meaningful impact on a critical cause.
- Collaborative and supportive work environment.
- Professional development opportunities.
My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.
If you would like to apply, please submit a cover letter (minimum 600 words) stating your previous experiences, employment and reasons for your application. We are looking for driven and qualified candidates and this letter should be a reflection of your ability to communicate well with a solid case for why you are a suitable candidate.
The client requests no contact from agencies or media sales.
Harris Hill are excited to be working with a fantastic health-focussed membership organisation in their search for a Senior Education Officer.
Location: London. Hybrid working (2 days office-based)
Salary: £30,000 - £36,000
As Senior Education Officer you will support the development, delivery and evaluation of the Society’s education programme. This includes organising online and in person training sessions and coordinating the development and maintenance of online education resource.
Key responsibilities include:
- Maintaining an overview of Society education projects and providing input as required
- Playing a key role in the development and delivery of the Society’s education programmes (online and in person events, online learning resources). This includes preparation of minutes and agendas, following up on action points and organising committee meetings as well as administering the events programme.
- Working on developing the e-learning platform and ensuring that the education pages of the website are kept up to date, working with editors to approve and add images and case reports, including the adding of internal and external meetings and new educational resources.
- Dealing with phone and email queries related to education and events.
- Acting as the main interface between the Committee and the professional conference organiser.
- Supporting the production of the Annual Scientific Meeting for example proofreading of documents, and user acceptance testing of online functionality such as registration and abstract systems, interactive programme and conference app.
The successful candidate will have experience in project management, event logistics and management, both online and in person and will be happy working with third party suppliers, as well as volunteers, with the ability to work with a diverse range of people at all levels. Excellent written and verbal communication skills are key as is experience of CMS and updating websites. Experience working with e-learning platforms/LMS would be beneficial but is not crucial.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Communications Manager
Manager: Head of Public Engagement
Line reports: Communications and Campaigns Officer
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)
Hours: Full-time (37.5 hours), open to 4/5 days per week
Contract: Permanent
Overall purpose
The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff.
Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.
The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.
Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials.
You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.
The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
We are looking for a Communications Officer to join our team and support our efforts to put a face to our training and policy influencing work. This is an exciting time to join our organisation, as we launch our new strategy from 2025 – 2030.
This is an exciting opportunity for an all-round communications professional with superb writing skills who relishes repackaging and tailoring content in relevant formats for target audiences. We are looking for a confident team player; someone who can bring in new ideas and innovation to our communications and contribute to the organisation’s impact, and who is motivated by our charitable vision, mission, values and areas of work.
About the Foundation
We work to overcome language barriers for people who speak English as an Additional Language in schools, adult learning settings, and the criminal justice system in the UK.
More about the role
The Foundation is committed to ensuring all staff are empowered to contribute fully to our work and the Foundation strives to ensure equity and fairness throughout the organisation. We support equality of opportunity and promote an inclusive culture.
We welcome applications from all backgrounds, across all protected characteristics and socio-economic status and particularly encourage submissions from those with lived experience of speaking another language.
Experience:
- Experience of working in a comparable role within the charity sector or education, with a proven track record of successful communications across a wide range of disciplines and platforms.
- Experience of working in a comparable role delivering communications to influence policy at local, regional and national level.
- Experience of efficiently and accurately analysing complex information in a clear and concise manner for written materials and for different audiences
- Experience of evaluating and analysing the impact of communications, identifying opportunities, and making and implementing recommendations.
- Experience of maintaining effective digital systems including Content and Customer Management Systems (CRM and CMS), email marketing and online platforms (Twitter, Facebook, LinkedIN, Eventbrite, Mailchimp).
- Experience of working with MS Office, including Outlook, Word, Excel and PowerPoint.
- Experience of project management.
- Experience of day-to-day relationship management with external partners and suppliers, and communications budgets.
- A commitment to the Foundation’s vision, mission and values
Personal skills/qualities
- Excellent written communication skills, including writing content for different media (website, press releases, emails to key stakeholders).
- Ability to absorb and convey complex issues succinctly, in an accessible format, and tailored to different internal and external
- Excellent verbal communication skills in order to present compelling and persuasive cases to, and achieve buy-in from, external stakeholders, team members, the senior management team and Trustees.
- High standard of accuracy and attention to detail.
- Able to multitask and to work at pace to meet tight deadlines.
- Time management, organisation, project management and budgetary skills are essential to bring projects in on time and in budget, as well as the ability to effectively plan ahead.
- Strong interpersonal skills, confidence and the ability to work, communicate and listen effectively at all levels internally and externally with partners and senior stakeholders.
- Proactive, solution-focussed, innovative and self-motivated individual with a can-do attitude, able to think laterally and creatively about opportunities and projects.
- Able to work both on own initiative and as part of a team.
- Excellent communications skills and knowledge of current and future trends.
- Excellent numerical skills with the ability to understand and and analyse data.
- Full understanding of GDPR regulations and their impact on Communications, as well as integrity and discretion over confidential information.
We can only accept applications from those who have the right to work in the UK.
The client requests no contact from agencies or media sales.
Prospectus is working with JDRF to recruit their new Senior Individual Giving Officer on a permanent basis. JDRF improve the lives of people with type 1 diabetes until they find a cure.
The Senior Individual Giving Officer will join the busy and passionate Individual Giving team as they need to build capacity during a period of growth. The main purpose of the role is to deliver and support the IG programme, ensuring income targets are met and compelling direct marketing fundraising campaigns and communications are delivered effectively. This will include digital, mail and phone direct marketing campaigns, making decisions on concept, creative and delivery.
You will have proven experience of managing direct marketing campaigns in a charity environment and will have demonstrable experience of managing projects from start to finish within given budgets and timescales. You will have ideally worked with digital fundraising tools and will understanding current data legislation, particularly GDPR.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- To contribute to the creation and implementation of the Community Engagement Team strategy.
- Demonstrate effective fundraising techniques and professional behaviour to serve as a role model for the team.
- Demonstrate collaborative and cross functional working through effective business planning to maximise fundraising opportunities.
- Have a flexible and adaptable approach to support the delivery of the team’s strategy, working on initiatives as required across the team. This may include:
- Plan and deliver designated events, personally carry out event work, ensuring that activity progresses according to agreed plans.
- Build, encourage, support and nurture individual, group, and community fundraisers to maximize opportunities and encourage repeat and ongoing participation in fundraising activities.
- Provide supporters with the information and advice to enable them to organise their own fundraising events and activities for Havens Hospices.
- Target local community organisations, groups, clubs, schools, local small businesses, to give compelling talks and presentations to inspire financial support and awareness of Havens Hospices.
- Raise money from community fundraising events in line with the annual plans and strategy. Achieve this by supporting and facilitating the development of networks of supporters within the community, providing excellent stewardship to individual volunteer fundraisers and by promoting community fundraising initiatives.
- To support the leadership of the team in the absence of the Community and Engagement Manager.
Person specification
Qualifications
Essential criteria
- Full UK driving licence and access to own vehicle
- Educated to A Level or equivalent experience
Skills & Experience
Essential criteria
- Computer/IT literate with knowledge of Microsoft Office
- Good communication skills
- Experience of working within fundraising
- Experience of delivering talks and presentations
Desirable criteria
- Fundraising qualification
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families.
The client requests no contact from agencies or media sales.
The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.
The focus of this role is to ensure the smooth running of the Household Energy Services (HES) team by providing team-wide administrative support and taking responsibility for coordination of daily and weekly tasks, maintaining accurate and detailed records, whilst overseeing processes and procedures that ensure HES is compliant with GDPR and Health and Safety requirements. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard.
Pay and conditions
- The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
- The salary for the role will be £29,864 - £32,816.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Importing batches of client information into our client management system and ensuring uploads are working correctly. Addressing errors on our client database: merging data where it is held across multiple client records, deleting incorrect enquires and deleting duplicate client records.
- Make outbound calls to clients when required, such as booking home visits, and keeping client records up to date.
- Support HES team annual leave process, checking managers have approved internal team requests and updating allocations against projects on the staff planner.
- Manage and keep track of HES subscriptions to services or packages and coordinate payments and purchase orders with project managers. Make sure any details and logins are GDPR compliant.
- Responsibility for HES complaints handling procedure – providing guidance to managers handling complaints to ensure adherence to policy and tracking and recording responses.
- Support senior HES managers with recruitment work; liaising with appropriate teams within CSE in producing HES recruitment materials; onboarding new HES starters including providing thorough team specific information for line managers.
- Support senior HES managers with probations and interim review meetings; tracking progress towards probations. Tracking progress towards appraisal SMART objectives with support from the line manager.
- Be a GDPR champion for the HES team. Working with CSE’s GDPR officer and project managers to ensure procedures are compliant.
- Take a proactive approach to problem solving. Influence and contribute to improving HES systems and processes.
- Supervise and mentor the HES Project Administrator, support their learning and taking ownership for ensuring consistency of HES admin provision.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Experience of providing administrative support to colleagues and external customer/partners.
- Highly skilled in use of MS Office applications including Word, Excel and Outlook.
- Ability to learn information and communicate it to others.
- Ability to use initiative, problem solve and manage priorities.
- Excellent written and verbal communication skills.
- Ability to adapt to new software solutions.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is Tuesday 5 November by 5pm
Interviews are expected to take place Tuesday 12 and Thursday 14 November, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.