Senior Relationship Manager Jobs
The Vacancy
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Job purpose
We are looking for an experienced digital communications professional to play a key role in improving our digital communications. Reporting to the head of communications, marketing and digital, the role will oversee the development of a new RCVS Knowledge website, developing our use of user data and insights and managing the development of engaging content.
As project manager for the RCVS Knowledge website development from discovery to launch, you will be working closely with your colleagues in our small and friendly communications team, as well as with internal stakeholders and external suppliers to help us realise our vision of a well-designed, user-friendly website which meets the needs of all our audiences.
You will ensure that we have a shared understanding of our requirements across the RCVS Knowledge team and with the supplier, and that these requirements are informed by audience data and insights. In addition, you will also take the lead on auditing our current site content and developing a strategy for developing relevant, high-quality content in time for launch and beyond.
You will have recent, relevant experience of leading website developments of significant size and complexity, with a passion for user-centred design and creating high-quality content.
Key responsibilities
- Act as the main point of contact between RCVS Knowledge and the digital agency, and internally with the website project stakeholders.
- Work with internal and external stakeholders to ensure user needs are understood, manage the development of the project plan, establish regular meetings to share progress and seek input and deliver to agreed timescales.
- Develop website goals and KPIs which support the RCVS Knowledge communications, marketing and digital strategy.
- Manage documentation for project governance as needed, including issues and risk logs.
- Lead on our content audit and strategy for the new website, considering user needs and supporting our organisational objectives.
- Create and edit a range of content for the new website which supports user experience and meets current best practice for SEO and accessibility.
- Oversee the content migration to our new website.
- Ensure all internal users receive training on the new CMS appropriate to their level of access.
- Ensure all activity is undertaken observing the requirements of data protection legislation (GDPR).
- Contribute to the development of a new communications, marketing and digital strategy.
- Using tools such as Google Analytics, ensure we are reporting against our agreed objectives and make recommendations based on the data and insights available.
- Ensure the wider RCVS Knowledge team and senior team are kept up to date with project progress.
- Provide additional informal training to staff on the use and interpretation of analytics.
- Undertake any other duties in line with the objectives of the post.
Essential Criteria
Skills, Knowledge & Experience
- A track record in, and passion for, digital communications gained in either in-house or agency roles.
- Experience of managing website projects from end to end including agency management, stakeholder management, build, design, testing and content creation.
- A solid understanding of content design, user experience and web accessibility.
- Experience of developing digital content which follows best practices and is engaging and inspiring for a range of audiences.
- Excellent writing and editing skills.
- Proficiency in Google Analytics, analysing data to inform decisions around improvements.
- A great understanding of SEO and the impact good content has on search visibility.
- Experience of and confidence in working with content management systems.
- Ability to build strong and effective working relationships internally and externally.
- Excellent organisational skills with the ability to manage multiple projects and deadlines in a dynamic environment.
- Patience, initiative, sound judgement, and willingness to work as part of a team.
- Great communication skills – written and verbal.
- High-level of IT literacy, proficient user of Microsoft Office tools and project management software.
Desired skills & experience
- Experience working in the communications, marketing and/or digital function of a small/medium-sized organisation, or evidence of how you would apply skills learnt in a different context to a charity of c20 staff.
- Experience of different project management approaches e.g. agile and waterfall.
- Facilitation and workshop experience.
- Experience of establishing new ways of working and successfully embedding them to secure effective use of resources.
1st Interview - Thursday 10th October (via Teams online)
2nd Interviews w/c 14th October (in person)
The Philanthropy Manager is a key member of the Philanthropy & Partner Engagement Department which sits within War Child’s award-winning Fundraising team. War Child is growing, and the Philanthropy Manager will support the development of the Major Donor Function at War Child to retain and increase our income from major donors so that we can reach more children in the worst conflict affected countries.
Results oriented, you will have strong interpersonal and management skills together with a flexible and proactive approach. This is a great opportunity for a motivated relationship fundraiser with a passion for international development to join a successful and ambitious team.
Your Role
The Philanthropy Manager role is crucial in helping raise funds to enable our rapid growth and the expansion of our impact. Reporting to the Philanthropy Lead, you will be responsible for developing an excellent stewardship programme which grows unrestricted and restricted income and nurtures relationships with War Child’s existing major donors. You will use excellent communication skills to write compelling and tailored proposals to increase our reach.
As an integral member of the Philanthropy and Partner Engagement Department, you will bring creativity, insight and experience to the team, as well as being a key voice and representative internally and externally. You will contribute to the wider Fundraising & Communications strategy by taking a lead role in cross-team projects and activities.
Your Responsibilities
- Systematically identify, qualify, and strategise a pipeline for up to six figure gifts for both unrestricted and restricted giving
- Lead on building an excellent stewardship programme, supporting relationship managers across the team to deliver sector leading supporter journeys
- Develop and implement strong cultivation and solicitation plans for existing donors to generate significant income from the portfolio. This will include personal meetings, attending networking events, writing proposals/reports and making presentations
- Take an active role, and lead where relevant, on the planning and delivery of a diverse portfolio of philanthropy events, including events that are hosted by Ambassadors
- Support on the development of new fundraising products which drive the stewardship programme and the retention of major donors
- Actively participate in regular department, team or working group meetings, contributing to strategy discussion and decisions that will be beneficial to the development of fundraising activities
- Record all communications with major donors on War Child’s database, Salesforce, ensuring donor information is kept up to date and properly secured at all times.
- Monitor income and expenditure targets and provide regular progress reports and updates on performance against target using War Child’s database
- Take an active role, and lead where relevant, in cross-team working groups to provide insight, advice and gain opportunities for the Philanthropy & Partnerships team
- Maintain an up to date knowledge of current activities of War Child and be an advocate of the War Child brand at all times
- Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.
- Perform other duties as may be required by the Director of Philanthropy & Partner Engagement
- Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.
You Are
- Experienced in a similar fundraising role, with a specialist knowledge of major donor fundraising, ideally within an international development or humanitarian NGO
- Able to work independently to develop and implement fundraising strategies with a proven track record of securing five-figure gifts and delivering against targets
- A relationship manager with strong networking skills at senior levels internally and externally
- Experienced in stewardship strategies for major donors or the development of supporter journeys in order to retain donors
- Excellent skills in presenting information, verbally and in writing, including briefings and project reports to a range of audiences in a clear and confident manner
- Able to understand international development including War Child’s vision, mission and values and present War Child’s work with authority
- Organised and able to plan and prioritise to meet multiple deadlines
- Able to demonstrate experience of successfully planning and delivering events.
- Up to date in your knowledge of fundraising regulation, compliance and GDPR, and its implications for fundraising policy and practise.
- Experienced in database management, ideally Salesforce
We are driven by a single goal – ensuring a safe future for every child affected by war.
The client requests no contact from agencies or media sales.
Are you an experienced Media or PR professional looking for the next step up in your career?
With homelessness rates rising, St Mungo’s is looking for a creative and driven Senior Press and PR Officer to help end homelessness and rebuild lives. You will be joining a team of 4 which includes a Press and PR Lead, a part-time Press Officer, and a part-time Senior Press and PR Officer - both focussed on Fundraising and Brand PR, whilst you will be focussed on Policy and Research PR.
In this fast-paced role, you will work to build and maintain relationships with national, regional, and trade journalists to tell varied and compelling stories from one of the UK’s leading homelessness charities. There will be opportunities to speak to services and people with lived experience of homelessness to build timely PR on some of our core issues. With this role, you can also expect to:
- Be part of a busy press office, with journalists contacting us on anything related to service visits to commentary on the Renters’ Rights Bill
- Write creatively and to a variety of audiences, using the full set of tools in your PR arsenal: press releases, opinion pieces, quick-fire comments, photo galleries, and letters to editor
- Be trusted counsel to members of the senior management team and colleagues across the organisation in relation to Press and PR work, providing briefings and practice interviews where appropriate
- Devise timely PR stunts to ensure that homelessness remains high on the media agenda
About you
You might already be working as a Senior Press and PR officer looking for a new challenge or looking for the next step in your media career. Either way, we are looking for a positive, patient, and agile communications professional who has news sense and a genuine interest in supporting the aims and ambitions of St Mungo’s. To be successful in this exciting role you will be someone who:
- Thrives under-pressure and can juggle multiple and competing demands, while prioritising your own workload.
- Is a team player who is happy to take ownership of projects and step up to support colleagues as required.
- Works with a solution focused approach who can see the ‘big picture’ and problem solve in a pressurised environment.
- Has excellent written and verbal communication skills supporting effective relationship building with a variety of different people.
- Has experience of delivering proactive PR and communications campaigns and the ability to deal with crisis communications.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 9 October 2024
Interview and assessments on 17-18 October 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
We are looking for a Corporate Memberships Manager to join the National Theatre Development Team.
Purpose of the role:
We are looking for a candidate with a strong grounding in relationship management who also has an interest in and enthusiasm for new business. The ideal candidate will understand membership schemes and stakeholder management with an ambitious approach to bringing in new business, alongside exemplary relationship building and customer service skills.
The successful candidate will have the following:
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Proven success in account management and new business in a target driven environment
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Demonstrable knowledge and understanding of customer service values
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An understanding of marketing/fundraising/business with good networking skills
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An aptitude for working with finance with thorough attention to detail
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Excellent administrative and multi-tasking skills with experience of balancing a high volume of requests and a confident, tenacious outlook and can-do attitude
Working with us will give you...
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Complimentary staff tickets for shows and backstage tours, subject to availability and policy
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25 days annual leave increasing up to 32 with length of service (plus bank holidays)
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role
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Hybrid and flexible working, subject to agreement and policy
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Access to interest-free season ticket loan and cycle scheme partnership
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Generous sick pay
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Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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On-site staff canteen and social facilities
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On-site Occupational Health support
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In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
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Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
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Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
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Discounted access to NT at Home
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Volunteer Leave – paid day a year to volunteer for your chosen charity
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
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Access to retailer discounted gift cards and a cash-back-on-spending card.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.
The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.
The key responsibilities of this role include:
- Leading on Risk Management administration projects
- Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
- Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
- Analysing data and statistics to assess seasonal performance of programmes and events
- Using standard Microsoft Office software to produce accurate reports and spreadsheets
We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.
Please see the full job description for more detail.
ABOUT CISV
CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.
Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.
Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Partnerships - New Business Manager
Reporting To: Senior Manager – Partnership Development & New Business
Contract Type: Full-time
Principal Location: London
Salary Range: £38,000-46,000
About us:
Street Child, one of the world’s fastest-growing international children’s charities, are searching for an impressive and experienced corporate partnerships, new business minded professional to play a key role in continuing the organisation's extraordinary growth - from a start-up, aiming to support 100 children into school in Sierra Leone under 15-years ago, to our current status operating in 20+ countries and having recently reached over one million children since our inception.
Corporate Partnerships constitutes a key strategic growth area and income stream for Street Child, especially of unrestricted/flexible funds - and is one we are committed to significantly developing as a key pilar of our plans for continued growth. Live major partners include the likes of Liberty Global plc, UBS, Accenture, Infosys and Boodles the jewellers - as well as 70+ other firms, supporting at different levels, ranging from niche outfits to household brands. For the past few years Street Child, in collaboration with corporate partners, has hosted events at Davos, the UN General Assembly, and at Mobile World Congress in Barcelona - exciting initiatives that provided fantastic platforms, that we are keen to build on, with the support of this role.
We believe we offer a compelling corporate partnership proposition - high-quality, innovative, data-driven programming that protect and educate children in some of the world’s toughest situations; leverage potential via UN, philanthropic and Government matching grants; superb, agile and highly responsive donor service, with strong ability and willingness to tailor solutions; outstanding communications; and an entrepreneurial, commercial ethos.
The role:
We believe Street Child has a huge opportunity to achieve even more growth in the Corporate Partnerships sector by diversifying our coverage and relationships into new industries and growth markets. The New Business Manager role will play a key role in leading our New Business activity outside of our existing portfolio. Reporting to our recently appointed Senior Manager for Partnership and New Business, your role will involve:
1. Core New Business activity: Researching and development of prospect lists for priority industries to implement New Business campaigns capable of securing multi-year high value partnerships. Responsibility for building Street Child’s network of corporate relationships and growing pipeline of corporate partnership opportunities.
2. Partnership and proposition development: Working closely with our colleagues in the Corporate Partnerships and Global Programme Funding teams to develop engaging and impactful partnership plans and project propositions, focusing on priority countries and programmes to support Street Child’s strategy and mission.
3. Corporate engagement with events: Utilising the portfolio of events Street Child has across the year to engage and steward corporate relationships, including Street Child owned events and external events including the World Economic Forum and UN General Assembly.
4. Supporting on cross-organisational fundraising activations: Leading on new corporate engagement activities, including new fundraising and sponsorship activations, to support cross-organisational initiatives including our Spring Gala, annual Back to School Campaign and other key milestones throughout the year.
Key activities in this role:
- Development of New Business engagement plans – identifying, researching, engaging and cultivating new corporate prospects and relationships;
- Implementing ambitious New Business campaigns to target priority industries, including the oversight of prospecting and marketing mapping activity;
- Management of new business pipeline and prospect lists, including use and maintenance of corporate prospects data on CRM;
- Close collaboration with Partnership Development and Account Management teams to promote best practice corporate donor stewardship and partnership delivery;
- Active networking and attending various international events to maximise New Business opportunities;
- Consistent, proactive New Business activity via Street Child networks and cold approaches;
- Searching for suitable open corporate partnership opportunities/calls to apply to and working with colleagues to submit high quality applications;
- Supporting our corporate advocacy events, including inviting new corporate attendees for Street Child events - and working with colleagues to help plan/strategise Street Child presence as appropriate (including Davos, UNGA);
- Working with colleagues to develop our corporate propositions – both fundraising products and exciting, innovative new project proposals alongside our Programme Funding teams.
Key qualities:
- Highly credible, with strong all-round communication skills;
- Comfortable and excited about networking at high profile events including the World Economic Forum in Davos;
- New Business mentality but with a highly strategic mind and passion for creating genuine value-exchange partnerships between the NGO and private sector;
- Personable, tenacious, resilient, imaginative, ambitious;
- Team-worker;
- Flexible and agile – you will enjoy working in a fast-paced, fluid working environment focused on growth;
- Strong corporate fundraising and/or corporate background (preferably in sales/marketing);
- This is an exciting role in a small team with hugely ambitious and exciting global growth plans in the coming years. This role will be at the heart of our rapidly growing organisation making a great difference to the lives of children living in the world’s lowest resource and most dangerous humanitarian contexts. You will have huge support - but also a lot of scope to make the role your own and choose your path to impact. The opportunity here for impact, and career progression, is vast.
We will consider candidates with two types of backgrounds:
1. Proven superb, corporate fundraising track-records, ideally in the international development/humanitarian sector (or otherwise demonstrating strong development/humanitarian knowledge and clear passion for the sector); &/or
2. A compelling, commercial background - coupled with a super clear desire to use your skills and experience in the humanitarian/development space, and the ability to rapidly build relevant technical skills and knowledge.
A prior background in international development/humanitarian is preferred but is not essential. A strong commitment to Street Child's cause is essential.
The role is envisaged as UK-based but is global in scope. A willingness to travel is expected. The ideal candidate would work full-time; and physically in our City of London office for a minimum 3 days of the week – with some flexibility considered for outstanding candidates.
About you
We are looking for an exceptional self-starter with excellent verbal and written communication skills who will be required to present and research topics with high attention to details and accuracy. The role holder should be educated to degree level with experience in project and process administration and delivering pieces of work to time, budget and standards agreed. You will need to have an understanding of accreditation processes or other quality systems as well as general health and cancer knowledge. Experience of writing reports and giving presentations to different audiences, and evidence of building effective relationships to deliver objectives is also required.
About the role
The Clinical Service Excellence Programme (CSEP) is a Myeloma UK best practice accreditation programme for myeloma centres, developed in partnership with patients, family members and healthcare professionals. The programme is designed to support hospitals deliver optimum care covering the whole patient journey (diagnosis to end of life); positively influence clinical practice; celebrate success; identify areas for improvement; drive equity of care and outcomes; and support patient-centred decision making. The programme works in close partnership with hospitals to support them in their role to achieve best practice in their care and support of myeloma patients and their families.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you the ideal person for the post
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on Sunday 20 October 2024 and interviews will be held w/c 4 November 2024. You will be asked to prepare a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
About the Company:Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon
About the Role:The Cyber Security Manager is responsible for protecting the organisation's digital assets and information systems from cyber threats. This role is central to developing, implementing, and managing a comprehensive cybersecurity strategy to safeguard data integrity, confidentiality, and availability. The Cyber Security Manager ensures the organisation's compliance with regulatory requirements, manages risk, and assist withs proactively identifying and mitigating security vulnerabilities and incidents. The primary goal is to reduce the likelihood and impact of cyber-attacks, ensuring the organisation can operate securely and without interruption.
MAIN RESPONSIBILITIES
Develop and Implement Security Policies:
- ·Design, implement, and maintain security policies, standards, and procedures in alignment with organisational goals and compliance requirements.
- Ensure adherence to industry best practices and regulatory standards (e.g., GDPR, HIPAA, PCI-DSS).
Manage Security Operations:
- ·Oversee the daily security operations, including monitoring and analysis of potential threats and vulnerabilities.
- ·Lead the deployment and management of security tools and technologies (e.g., firewalls, IDS/IPS, SIEM).
Incident Response and Management:
- · Develop and maintain an incident response plan, coordinating with internal teams and external stakeholders to effectively respond to security incidents.
- ·Lead post-incident investigations, conduct root cause analysis, and implement corrective actions to prevent future breaches.
Risk Assessment and Mitigation:
- Conduct regular risk assessments and vulnerability assessments to identify security risks and develop mitigation strategies.
- Manage security audits and penetration testing to ensure continuous improvement of the security posture.
Training & Development:
- Plan and deliver cybersecurity training and awareness programs for staff, monitoring effectiveness of the program.
- Assist with upskilling the existing IT support team, fostering a culture of security awareness and continuous improvement.
Collaboration and Communication:
- Work closely with other departments (e.g., IT, compliance, legal) to ensure cybersecurity measures align with business objectives.
- Communicate security risks and strategies to senior management and stakeholders.
Stay Current with Threats and Trends:
- Keep up to date with emerging security threats, trends, and technologies to proactively enhance the organisation's security defenses.
- Engage with the cybersecurity community and participate in professional development opportunities.
SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES
Experience & Certifications/Qualifications:
- Relevant higher level qualification in computer science, Information Technology, Cybersecurity, or a related field; relevant certifications (e.g., CISSP, CISM, CEH) is preferred.
- Substantial demonstrable years of experience in cybersecurity and demonstrable experience of managing staff and operating at senior management level
- Strong knowledge of cybersecurity frameworks, technologies, and best practices.
- Experience with security tools such as SIEM, firewalls, IDS/IPS, antivirus software, and encryption solutions.
- Excellent problem-solving, analytical, and decision-making skills.
- Strong communication and leadership abilities.
Preferred Skills and Competencies:
· Technical Proficiency: Deep understanding of cybersecurity concepts, technologies, and tools.
· Analytical Skills: Ability to assess risks and identify vulnerabilities in the IT infrastructure.
· Leadership Skills: Capability to manage and inspire a cybersecurity team.
· Communication Skills: Strong ability to convey complex security issues to non-technical stakeholders.
· Project Management: Proficiency in managing multiple projects and priorities simultaneously.
Flexibility:
- ·On-call availability for responding to security incidents and to meet specific deadlines including some evenings and weekends.
Ethos:
- Support the mission & values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Represent and be an ambassador for MAP.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Abide by organisational policies, codes of conduct and practices.
- Commitment to upholding the rights of people facing disadvantage and discrimination.
- Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
- Able to work some evenings and weekends.
Other desirable experience:
- Experience of not-for-profit/INGO environments
- Experience with humanitarian issues, particularly those in Palestine.
MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.
The focus of this role is to ensure the smooth running of the Household Energy Services (HES) team by providing team-wide administrative support and taking responsibility for coordination of daily and weekly tasks, maintaining accurate and detailed records, whilst overseeing processes and procedures that ensure HES is compliant with GDPR and Health and Safety requirements. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard.
Pay and conditions
- The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
- The salary for the role will be £29,864 - £32,816.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Importing batches of client information into our client management system and ensuring uploads are working correctly. Addressing errors on our client database: merging data where it is held across multiple client records, deleting incorrect enquires and deleting duplicate client records.
- Make outbound calls to clients when required, such as booking home visits, and keeping client records up to date.
- Support HES team annual leave process, checking managers have approved internal team requests and updating allocations against projects on the staff planner.
- Manage and keep track of HES subscriptions to services or packages and coordinate payments and purchase orders with project managers. Make sure any details and logins are GDPR compliant.
- Responsibility for HES complaints handling procedure – providing guidance to managers handling complaints to ensure adherence to policy and tracking and recording responses.
- Support senior HES managers with recruitment work; liaising with appropriate teams within CSE in producing HES recruitment materials; onboarding new HES starters including providing thorough team specific information for line managers.
- Support senior HES managers with probations and interim review meetings; tracking progress towards probations. Tracking progress towards appraisal SMART objectives with support from the line manager.
- Be a GDPR champion for the HES team. Working with CSE’s GDPR officer and project managers to ensure procedures are compliant.
- Take a proactive approach to problem solving. Influence and contribute to improving HES systems and processes.
- Supervise and mentor the HES Project Administrator, support their learning and taking ownership for ensuring consistency of HES admin provision.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Experience of providing administrative support to colleagues and external customer/partners.
- Highly skilled in use of MS Office applications including Word, Excel and Outlook.
- Ability to learn information and communicate it to others.
- Ability to use initiative, problem solve and manage priorities.
- Excellent written and verbal communication skills.
- Ability to adapt to new software solutions.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is Tuesday 5 November by 5pm
Interviews are expected to take place Tuesday 12 and Thursday 14 November, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
We are excited to share news of an opening for a new Senior Manager within our Partnerships and Philanthropy Team, focused on Partnerships and High Profile Events.
The Partnerships and Philanthropy team are moving through a period of change and growth which will set this team up to strategically align their resources and skill where it is most needed, in order to attract, cultivate and retain strategic partnership and income from high profile event.
Reporting to the Head of Partnerships & Philanthropy, the Senior Partnerships and High Profile Events Manager will lead a team to drive high-value income growth, developing relationships and securing income from Corporate Partners and High-Profile Events, delivering exceptional levels of tailored engagement and stewardship. This is a unique opportunity to join CHAS at a key moment in our future developments.
About you
To be successful in this role, you will have skill and experience in the following areas:
- Substantial experience of, and a strong track record in fundraising, including personally soliciting and stewarding 5, 6 and 7 figure gifts from corporate partnerships or major donors.
- Experience in income generating and stewardship event development, project management and delivery.
- Leadership skills with experience of leading a team, nurturing development and managing performance.
- Experience of strategy development and implementation.
- Excellent verbal, interpersonal and written skills with great attention to detail, and an ability to flex your style according to the audience.
- Managing a diverse workload with multiple deadlines, deliverables and stakeholders, thinking creatively to leverage opportunities and develop relationships.
Why CHAS?
At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Fundraising Teams makes this possible.
We offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you!
- Development Opportunities: exposure to a variety of fundraising activities
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
Further information and how to apply
If this sounds like you, we would love you to apply! Click the “Apply now” button to answer a couple of questions and submit your CV or complete our full application form.
Follow the link below to find more information including:
· Recruitment Pack
·Full list of benefits
·Contact details to arrange an informal chat with the hiring manager.
·Contact details for support with the recruitment process.
To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.
We expect interviews to take place week commencing 07 October 2024.
This post is subject to a Basic Disclosure Scotland check.
The client requests no contact from agencies or media sales.
Are you passionate about market research and championing the use of insight?
Do you have good knowledge of market research methods and applying these to meet different business needs?
If so, you could be the Senior Customer Research Executive we're looking for.
About the role
In this critical market research role, you’ll champion the voice of our customers by ensuring their needs and expectations are understood and put at the heart of the British Heart Foundation (BHF)’s work. And through your work, you’ll play a part in helping us achieve our vision of a world free from the fear of heart and circulatory diseases.
You’ll work with teams across the charity including marketing, product, retail, and health to develop insight plans, manage research projects and deliver insights to inform decision making.
In this role, you’ll inspire colleagues to value insights and evidence. Your work will help teams see the power of using insights to shape their decisions and strategies.
Using a variety of quantitative and qualitative tools and methodologies, you’ll run in-house research projects end-to-end. You’ll carry out data analysis and provide actionable insights to internal stakeholders such as by delivering reports, debriefs and workshops.
You’ll also manage projects that are outsourced to external research agencies – including procurement, project management and quality assurance throughout the project.
This role sits within the Customer Insight and Analysis team, a team of researchers, data and digital analysts, and data scientists. We work across the BHF to ensure the organisation’s strategy is led with high quality, timely intelligence, and our colleagues can access high quality insight to support decision making, drive growth and improve our products and services.
Working arrangements
18-month fixed term contract, covering an internal secondment.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.
About you
Naturally analytical and curious with in-depth knowledge of qualitative and quantitative research methodologies, you’ll have impeccable attention to detail with an eye for accuracy.
You’ll have experience conducting a range of research projects, in a pure market or social research function (agency or client-side).
With strong communication skills and demonstrable experience of building effective working relationships with key stakeholders, you’ll be confident working with colleagues at all levels.
With strong project management skills and the ability to make complex data tell a story, you’ll be able manage a varied and fast paced workload and conduct research to high ethical standards.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
First stage interview: Candidates are emailed a task to complete in the 30 minutes after their Microsoft Teams interview.
Second stage interview: Candidates are asked to complete a 30-minute task in the time just prior to the Microsoft Teams interview. You will then be asked about the task within the interview.
Our vision is a world free from the fear of heart and circulatory diseases.
The Youth Endowment Fund
Senior Research Manager (Policing and Youth Justice)
Reports to: Guidance Lead
Salary: £51,300
Contract: 2 year – Fixed term
Location: Central London/Hybrid*
Application closing: 9:00am Thursday 3rd October 2024.
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by commissioning research (including qualitative research, systematic reviews of intervention evidence and data analysis), and using this research to write and publish guidance across YEF’s sectors of interest.
We would be especially interested to hear from you if:
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You know a lot about policing and/or youth justice: You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about policing and/or youth justice with experts. There are many ways to acquire this knowledge. You might have worked in the police or youth justice, in associated organisations, or learnt about either during a degree.
The Senior Research Manager will:
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Lead the development of evidence-based recommendations in policing.
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Lead the development of the YEF’s strategy and research agenda on policing and youth justice.
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Become the YEF’s expert on policing and youth justice.
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Develop great relationships with experts and represent YEF in external meetings and events.
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Work with our Change Team to produce resources and accessible summaries for policing and youth justice colleagues on the evidence.
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Produce accessible summaries of YEF evaluation reports that can be used by policy makers, practitioners and service commissioners.
When applying for this role, ensure you complete our Monitoring Form and attach your CV. Additionally, please submit a supporting statement that answers the following questions. Your response to each question should be no longer than 400 words:
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Why do you want the job?
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Can you give an example where you’ve had to summarise evidence on a specific topic that was highly contested? How did you manage the process and communicate the result?
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Please provide an overview of your experience in relation to policing and/or youth justice and explain why this experience makes you a good fit for this role.
We aim to reflect the diversity of the communities we serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a brilliant Senior Development Officer to join our development team as we grow our restricted and unrestricted income.
Buxton Opera House is a beautiful Edwardian theatre and one of the country's finest examples of a Frank Matcham theatre design. As a National Portfolio Organisation, with a thriving community programme and an electrifying programme of touring and home grown shows, it is a great time to join the team.
We are looking for a self-starter with either experience in membership, individual giving, a great sales and relationship management background, or an experienced trust and foundations fundraiser to join our team. In return we can offer hybrid working, a flexible approach and a supportive team environment.
If you have a passion for the arts, are motivated by making a difference, and are a great relationship builder with ideas and energy, we want to hear from you.
The client requests no contact from agencies or media sales.
Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.
Title: Senior Administrative Manager
Location: Haywards Heath, with a preference for 1-2 days per week in the office
Contract: Three-year fixed term contract
Salary: £31,644 to £39,000 per annum
About the role
The primary purpose of the Senior Administrative Manager will be to support the NTD (Neglected Tropical Disease) Department in functioning effectively and efficiently. This role involves coordinating administrative and support systems, procedures, and sub-teams essential for the management of the NTD portfolio.
Background
Sightsavers’ NTD directorate oversees projects funded by various donors to control and eliminate five PC-NTDs: onchocerciasis, lymphatic filariasis, trachoma, schistosomiasis, and soil-transmitted helminths in 28 countries. These projects are executed by country office teams, ministries of health, and partners, with operational and technical support from the NTD Department.
Principal Accountabilities
- Oversee the creation and renewal of requested consultancy agreements with Human Resources, ensuring appropriate procedures are followed and records are kept updated.
- Manage the contractual organisation of the team of internationally located technical consultants and work with the relevant Global Disease Advisor to coordinate all aspects of support missions undertaken by the them
- Ensure professional meeting support for all external NTD meetings with donors and international partners as requested by the NTD SMT. This includes logistics, room bookings, agendas, slides, recording, virtual participation where required and minute documentation and distribution.
- Assemble information as required for presentations, communications and reports, and manage internal document storage systems (Microsoft SharePoint and Teams).
- Support the Grant Directors and IFT to compile key donor milestone reports and ensure a fully functional and accessible external ShareFile system for key donor groups where required
- Support communications both within the NTD Department team and with external stakeholders through dissemination of newsletters and maintaining contact lists.
- Using all members of the admin team, coordinate the support for all regular internal PDU calls (recurring invites, agenda sharing and minute taking).
- Provide travel support to the SMT and Grant Directors where requested.
- Manage/supervise NTD Dept Coordinator
- Undertake additional ad-hoc administrative duties as required.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
About you
The Senior Administrative Manager will have a sound experience in supporting a complex widespread team and will excel in, coordinating administrative and support systems and ensuring the effective implementation of health projects.
A small amount of international travel may be required.
Jobholder Requirements
Essential:
- Educated to A-level standard or equivalent experience
- Relevant experience in an administrative support role
- Proficiency in using programmes across the Microsoft suite
- Highly organised and proactive
- Strong administration skills
- Excellent attention to detail
- Ability to work in a fast-paced environment, managing multiple tasks and prioritising as necessary
- Strong written and oral communication skills
- Time management skills
- Ability to handle sensitive information and maintain confidentiality
Desirable:
- Experience of working with other cultures
- An understanding of and commitment to equality of opportunity for people with disabilities
- Logically minded and decisive
- Able to perform in a matrix management environment
- Strong team leader
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description - Senior Public Affairs and Research Officer
Reporting to – Public Affairs, Policy and Campaigns Consultant
Location – Hybrid/London
Contract: Permanent
Hours – Full time (35 hours)
Salary - £31,000-£32,754 per annum
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
Main purpose of this role
The Senior Public Affairs and Research Officer will drive policy change to increase surplus food redistribution by engaging with stakeholders across government, media, industry, and academia. They will support FareShare’s public affairs strategy by producing well-researched briefings, organizing impactful events, and fostering relationships with key partners.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to over 8,000 frontline charities and community groups. The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than 4.5 million tonnes of food go to waste in the UK, enough for 10 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help use surplus food to support those struggling to make ends meet, and strengthen communities across the UK through our network of local charities and community groups. We are fortunate to benefit from the support of major retailers, the media, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s vision
Our vision is of a UK where ‘No good food goes to waste’.
Every year, food wasted in the UK adds millions of tonnes of greenhouse gas emissions to the atmosphere. During a climate crisis, and with record levels of food insecurity, it doesn’t make sense to be throwing away perfectly good food.
FareShare believes that with long-term ambition and quick, decisive action, the UK’s food system can become a driver of positive social and environmental impact.
Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.
The role
The role will sit within FareShare’s public affairs—part of the wider marcomms team—which is responsible for advocating for policies that create an economic and legislative environment that is beneficial for surplus food redistribution. This will help FareShare achieve its long-term goals of redistributing a higher proportion of the UK’s surplus food and benefiting more communities across the UK.
FareShare recently published its manifesto, ‘Where’s The Food? Strengthening Communities Through Surplus Food Redistribution.’ The manifesto sets out a path for government, businesses, and charities to work together to turn an environmental problem into a social good.
The Senior Public Affairs and Research Officer will be critical in advancing FareShare’s policy agenda, as outlined in the manifesto. Working closely with the Public Affairs, Policy and Campaigns Consultant, you will lead efforts to engage influential stakeholders, create compelling content, and coordinate high-impact events. This role offers a unique opportunity to influence national policy and contribute to meaningful change in the food redistribution sector.
Key responsibilities
Stakeholder Engagement: Build and manage relationships with diverse stakeholders, including government bodies, media, and academia, to advance FareShare’s policy objectives.
Policy, Research, and Briefings: Develop in-depth policy knowledge and produce well-researched briefings and reports articulating FareShare’s policy goals. Identify opportunities for FareShare to feed into Government consultations and Select Committees.
Events: Support the planning and execution of public affairs events, including parliamentary engagements and engagement with industry conferences.
Person specification
About you
- Deeply passionate about politics and driven to create progressive change through political advocacy.
- A strategic thinker with the ability to navigate complex political landscapes.
- An intellectually curious person with the ability to understand and communicate complicated topics, with an eye for detail and nuance.
- A skilled writer, who is adept at producing excellent briefings and other written communications.
- A self-starter, who can work independently and does not need constant oversight and management.
- A diligent person with good organisational skills.
- A motivated and persistent individual who is willing to invest the time, effort and energy that is required to succeed in bringing about positive change in the world of policy and politics.
Experience
- You will have had two or more years of experience working in politics, policy or research for an MP, political party, government department, think tank, charity, agency, or similar organisation.
- You will have had extensive experience producing well-researched briefings, reports, and other written material.
- You will be used to dealing with senior stakeholders in a professional and organised manner.
Skills, knowledge, and abilities
- Excellent written and verbal communication skills.
- Well developed research and academic skills.
- Strong project management and organisational skills to handle multiple tasks simultaneously, meet deadlines, and manage priorities.
- A self-starter with the proven ability to work independently and as part of a team.
- A deep understanding of the UK political system.
- Experience in food policy, environmental policy, or social policy is highly desirable.
- Ability to understand data to support evidence-based policy recommendations
Values and behaviours
- Appreciation of FareShare’s mission and strategy.
- Flexible approach and ability to work collaboratively within a team.
- Proven ability to develop and maintain good working relations with internal and external audiences.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan