Senior Programme Manager Jobs

Closing Date: 23 February 2025

Ref 6934

Save the Children UK has an exciting opportunity for a collaborative and influential individual   to join our team as Senior Marketing Manager (Legacies and Mid-Value). We are looking for passionate marketer with proven legacy and/or mid-value fundraising experience to help lead and scale Save the Children's Legacy & Mid-Value programmes.  This is a 12-month fixed term contract role. 

You will have the opportunity to lead a high-performing team to deliver ambitious income goals in two of our most critical fundraising programmes, to significantly improve the lives of children in the UK and across the world. 

This role offers the opportunity for hybrid working and will require the successful application to work from our London, Farringdon office up to 4 days per month.    

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.

When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Role 

As Senior Marketing Manager (Legacies and Mid-Value), you will unlock the potential within our committed supporter base to give at a higher level during their lifetime and create a lasting legacy for children by leaving a gift in their will.

You will lead the planning and delivery of effective marketing campaigns that build deep connections with supporters, drive income, and ensure Save the Children's marketing is engaging and inspires action. 

In this role, you will: 

• Lead a high-performing marketing team to plan and deliver integrated, cross-organisational legacy and mid-value marketing campaigns, managing budgets, creative development, and performance analysis. 

• Develop and execute strategic marketing plans that drive consideration, conversion, and income growth while ensuring a seamless supporter experience. 

• Use data and insights to deeply understand supporter motivations, ensuring an audience-first approach that maximises engagement and lifetime value. 

• Oversee 1-2-1 supporter relationship management, ensuring effective stewardship and increasing commitment and loyalty. 

• Analyse marketing effectiveness, driving a test-and-learn approach to continuously improve marketing outputs. 

• Build collaborative relationships with internal stakeholders and external partners, including marketing agencies and fulfilment partners, to maximise campaign impact. 

About You 

To be successful, it is important that you have: 

• Strong leadership skills, with the ability to manage and inspire a team to achieve ambitious goals. 

• Proven experience in delivering legacy and/or mid-value individual giving programmes, including prospecting, pipeline development, and relationship management. 

• Extensive experience in delivering complex, integrated multi-channel marketing campaigns, utilising the most effective channel mix to ensure we're targeting the right individuals with the right message at the right time. 

• Strong analytical skills with experience using data and insights to inform strategy and improve supporter experiences. 

• Experience in growing supporter lifetime value through effective stewardship and engagement strategies. 

• Excellent project management skills, with the ability to plan, prioritise, and manage multiple campaigns simultaneously. 

• Commitment to Save the Children's vision, mission, and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health, and well-being both in and outside of work. 

We provide a wide range of benefits that will reward your hard work, motivate you, and inspire you to improve the lives of children every day.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: 23/02/205 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (circa 4 days per month).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Senior Community Fundraising & Events Manager

UKIM is one of the premier faiths based civil society organisations working in the UK to serve the needs of the Muslim community in the UK. UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.

The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.

 Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.

Brief about the role

UKIM is looking for an experienced individual with demonstrated relevant experience of media engagement, marketing (including digital), communications with internal and external stakeholders, along with suitable relevant qualifications, diverse skills and sector knowledge.

The Senior Manager – Media, Marketing and Communications will be overall responsible for the various functions/ scope of the Media, Marketing and Communications Department, including administrative matters, human resources aspects, budget preparation, monitoring & reporting, along with providing strategic leadership to the team, setting objectives for the team members, monthly 1-2-1 performance reviews, develop teams, develop fundraising campaigns/ coordinate fundraising activities/ appeals, prepare work plans against organisational strategic objectives and prepare quarterly reports for the Trustees.

Main Responsibilities:

• To support the Executive Director to strategise and lead on related organisational development activities and projects, for the whole UKIM.
• Admin Aspects: To be responsible for admin aspects in relation to the departmental work.
• Leadership & Supervision: To provide leadership to the dynamic team and keep an oversight on the performance of the team members on regular basis, provide guidance and supervision as required, to organise monthly 1-2-1s with the team to provide support in achieving their objectives.
• Strategy: To develop and lead on effective and coherent Community Fundraising Strategy along with work plans, defined Key Performance Indicators (KPIs) to monitor departmental performance.
• Partnerships: To identify strategic fundraising partners and engage with the relevant stakeholders to enhance the UKIM’s donor base and fundraising profile within the sector.
• Fundraising Campaigns: To develop various Community Fundraising Campaigns (calendar)/ Community Outreach, appeals (including TV/ radio), identifying suitable presenters/ fundraisers, street collections, organising fundraising events/ challenges, secure sponsorships from small & medium businesses etc.
• Budgets: To prepare departmental budget, monitor progress of income targets and expenses incurred. Prepare quarterly reports for the Executive Director and Trustees and present the progress to F&GPC regarding Community FR and other income streams and expenses incurred.
• Coordination: To regularly coordinate with the Finance Team and Media, Marketing & Comms Team regarding the status of fundraising income recorded and follow-up with any pledges made by the donors.
• Donor Engagement: To actively engage with high net worth donors/ individuals and identify 1-2-1 sponsorship for profile-based projects.
• Reporting: To ensure that any profile-based project reports are shared with the respective donors.
• Working as part of team: To work with other Heads and Managers to ensure effective delivery of all fundraising campaigns and activities.
• Communication: To effectively communicate with other departments to coordinate and streamline all fundraising activities.
• Management: Manage a dynamic team to ensure UKIM’s International, UK and other programmes/projects maximise in their fundraising income.
• Horizon Scanning: To undertake horizon scanning, to continually review the sector trends, identify new fundraising approaches, identify innovative fundraising ideas.
• Regulatory Compliance: To comply with the regulatory bodies guidelines including FRSB, ICO (including GDPR), Charity Commissions etc.
• Reporting: To be able to produce Brief Reports regarding departmental activities and plans.
• CRM System: To keep the organisational CRM system up to date, including keeping regular contact with the donors for profile-based projects.
• Complaint Handling: To handle and respond to any donor complaints in a timely manner.
• Recruitment: To undertake recruitment (as required) for casual workers engaged during campaigns/ appeals.
• Website: To ensure that all fundraising campaigns/ events information is always up to date on UKIM’s website and is aligned with the CRM system and with the Finance systems.

Person Specification:

• Education at a minimum of Graduation, Masters in preferable in relevant field/ discipline.
• Experience of raising a charity’s profile through developing and delivering creative, engaging Community Fundraising Campaigns and organising fundraising events.
• Experience of managing a WordPress website CMS, including Search Engine Optimisation (SEO), site navigation, Gutenberg page structuring. 
• Excellent writing skills and ability to consistently create content that is clear and engaging. 
• High level of digital competence and creativity to support strategic goals
• Proven Fundraising experience.
• Experience in managing budgets.
• Experience in developing team strategies and plans.
• People management experience.
• Knowledge of varied funding sources and structures and BME and faith-based communities. 
• Extensive knowledge of a wide range of fundraising techniques.
• Understanding of the Charity Act and other legislation affecting fundraising ventures.
• Inter-personal communication skills.

Make a Difference – Join Our Team
 
Help transform lives in the UK and abroad. If you are a talented and motivated professional who shares a strong commitment to UKIM’s values and mission, we would love to hear from you. 

Important Information:
 

• We can only accept applications from candidates who are already eligible to work in the UK.
• We are unable to progress applications that require sponsorship.
• Applicants must be sympathetic to the values of UKIM.
• Only shortlisted candidates will be contacted.
• UKIM is an equal opportunities employer.

Please note that we may close this vacancy early if we receive sufficient applications from suitable candidates and we only contact applicants who have been shortlisted.

You may have experience of the following: Fundraising Manager, Senior Fundraising Executive, Senior Fundraising Officer, Fundraising Officer, Head of Fundraising, Charity, Fundraising Director, Marketing Manager, Marketing Operations Manager, Communications Manager, Charity, Charities, Not for Profit, etc.

REF-219768

GRANT AND COMPLIANCE MANAGER

GREAT OPPORTUNITY TO JOIN  THIS  FORWARD THINKING, AMBITIOUS GLOBAL CHARITY

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our  foundation in 1923, we have worked  to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels. We value compassion, respect, and empathy for working animals and our mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive.  Find out more at our website.

Salary:  c£45,000 pa depending on skills and experience.

The GRANT AND COMPLIANCE MANAGER will be responsible for:

· The effective financial management of grants to our partners, ensuring compliance with funding requirements and the            introduction of robust financial tracking systems to monitor grant expenditure.

· The development of tools and processes to support grantee partners with the management and reporting of grants               and the building of capacity for long term growth

· Ensuring SPANA adheres to financial and regulatory obligations, minimises risk and is in a strong position for future             funding opportunities.

· Developing a comprehensive and accessible information system for grant management.

· Training staff on grant management and compliance best practices.

Your skills, experience and knowledge for this role of GRANT AND COMPLIANCE MANAGER must include:

· A degree or equivalent in business administration or finance or substantial prior  experience in a related role.

· Extensive  up to date knowledge of UK and international funding regulations and compliance requirements.

· Demonstrable professional experience in grant management, compliance, financial reporting and due diligence.

· Excellent proven financial analytical and problem solving skills

· Ability to work in a multicultural environment and undertake international travel where necessary.

· Interest in working animal welfare and international development.

Benefits include:

· 34.5 hour week,

· 26 days holiday, plus bank holidays,

· generous company pension scheme paying 10% of salary for employee contributing 5%;

         healthcare cash plan with Medicash,

· enhanced EAP,

·        volunteer day programme.

Hybrid Working: London office  (Borough High Street)  or remote. If remote, employees must normally visit the London office or other locations for meetings or events at least twice a month.

 TO APPLY:

1. Download the job description and person specification from this advert or our website.

2. Send your CV and cover letter/email ( no more than two pages of A4) stating how you meet the requirements of       the role of GRANT AND COMPLIANCE MANAGER  to:

                                Sarah Robson, Sarah Robson Associates:  

As an independent HR consultant, I am assisting with the recruitment for this post on behalf of SPANA

3. Closing date for applications:   5pm 25 February 2025

All applications will be acknowledged. Main interviews will take place the week of the 10 March.

Applications without a cover letter/email explaining how you meet the requirements for the role will not be considered.

Applicants must have the right to work in the UK for the duration of your employment.

We are looking for an Events Manager for an incredible childrens health charity to be responsible for leading the events
programme - developing, promoting, and delivering a range of events that maximise income

This is a hybrid role with 4 days in the Surrey office and one day homeworking after probation. Due to the events associated with the role there will be flexibility with regards to WFH and Toil.

The Charity
A passionate charity, dedicated to providing practical and emotional support to children and families in times of need.

You would be joining a highly respected organisation who prioritise a supportive and inclusive working culture. Repeatedly named as one of the top non-profit organisations to work for, offering of 25 days holiday, along with a range of professional development opportunities!

The Role
Lead and manage the annual programme of special events including flagship dinners/auctions to deliver outstanding events.

Manage and nurture key relationships with special event committee chairs and special event committee members.

Oversee delivery of the annual programme of sports and challenges fundraising events.

Take overall responsibility for the special and sports budget lines,delivering on income targets

The Candidate
Demonstrable experience of delivering events that generate income.

Experience of managing staff and/or volunteers

Experience of setting and managing budgets

Experience working collaboratively with colleagues, including Senior Leadership teams and external committees.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Purpose of the Job

As UK Youth’s Microsoft Dynamics 365 Specialist, you will oversee and maintain the organisation’s critical CRM system, ensuring it is effectively utilised across the Charity while maintaining data integrity and supporting key processes. Acting as the functional consultant and product owner, you will align the CRM system with UK Youth’s digital strategy, driving its adoption and efficiency.

Additionally, you will manage the relationship with the third-party CRM provider and play a key role in fostering a digitally-enabled, people-first culture that supports the Charity’s growth and excellence. This role is pivotal in ensuring UK Youth’s systems and processes enable a best-in-class environment for staff and stakeholders.

Key Responsibilities

• CRM Management: Oversee the daily functionality of UK Youth’s CRM and Portal as the subject matter expert, troubleshooting issues and liaising with external suppliers to ensure a high-quality service for users; manage UK Youth CRM service desk function and task prioritisation.

• User Support & Licensing: Manage users, privileges, and license allocations, ensuring business requirements are met and licenses are efficiently utilised.

• Supplier and Budget Management: Manage the CRM budget, external supplier support contracts, and service delivery, fostering strong relationships and enforcing service agreements.

• System Development & Integration: Lead CRM functionality development projects, test upgrades, new features,  etc, and collaborate with the IT Manager on system integrations to maximise efficiency.

• Data Integrity & Compliance: Ensure data migration, quality, and integrity between systems, adhering to data protection regulations and organisational policies, while advising leadership on related risks.

• Reporting: support colleagues in data extraction / reporting processes as required.

• Proactive Maintenance, Monitoring, & Security: Maintain up-to-date Microsoft Dynamics knowledge, implement necessary system changes, and monitor updates to ensure digital security and continuity of service.

Experience we're after

• Advanced knowledge of and experience with Microsoft Dynamics 365 (certifications desirable), including  its ongoing optimization

• Skills in supporting Portals (Umbraco experience desirable)

• Strong experience of Microsoft Dynamics 365 configuration and of the Power Platform (Power Apps, Power Automate) are essential

• Experience of delivering projects following an Agile methodology

• Demonstrable expertise working as a product owner / functional consultant

• Experience with Data Protection/ GDPR policies and compliance

• A good understanding of Infosec and Microsoft Office 365 architecture; excellent IT skills

• Demonstrable experience in operational management and resolving first and second-line challenges

• Experience of working effectively, sometimes at a senior level, with a wide range of organisations and individuals, promoting ideas and influencing decision-makers

• Demonstrable experience of building strong customer relations, promoting ideas and influencing decision makers

• Experience of delivering high standards of customer care support

• Experience in strategy development and / or Project Management expertise are desirable

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 3rd March 2025 at 23:59 (midnight)

Provisional Interview Dates: w/c 10th March 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Be there when it matters.

Sue Ryder is seeking an experienced Head of Property Management to oversee the operational management of our diverse property portfolio. This includes approximately 400 leasehold and 5 freehold properties, spanning healthcare settings, offices, warehouses, shops, and a small number of residential properties.
Reporting to the Company Secretary, you will work closely with internal teams such as Finance, Retail, Health & Safety, Estates, and Insurance, as well as external stakeholders including surveyors, landlords, and local councils. You will be instrumental in ensuring the charity’s property portfolio remains legally compliant, financially viable, and aligned with our mission.

About the role:
Responsible for the operational management of the charity's property portfolio. This includes managing shop, office, and warehouse acquisitions, disposals, renewals, lease management, surveying activities, and ensuring the ongoing effectiveness and compliance of the TRAMPS 06ix system.
This role ensures all property-related activities align with legal, regulatory, financial, commercial and the charity’s mission objectives.

About you:
We are looking for a highly experienced property management professional with a strong background in lease negotiations, compliance, and strategic property oversight. You will have the expertise and leadership to drive efficient property management processes while ensuring legal and financial accountability.

• Proven experience in property management and surveying, ideally within the charity or not-for-profit sector.
• Strong knowledge of lease negotiations, financial oversight, legal compliance, and property surveying.
• Expertise in managing property management systems, ideally TRAMPS 06ix, ensuring accuracy and compliance.
• Ability to provide expert commercial advice, making complex property and legal issues accessible to stakeholders.
• Exceptional leadership and stakeholder management skills, working collaboratively across teams.
• Proactive problem-solver, able to handle multiple tasks in a fast-paced environment with strong attention to detail.
• Proven ability to develop and implement long-term property strategies that align with organisational goals.
• Strong negotiation, organisational, and financial management skills to optimise property-related decisions.
• Experience working with landlords, local authorities, and surveyors, ensuring strategic alignment.
• Knowledge of sustainability principles and experience integrating energy efficiency into property projects.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient amount of suitable applications.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 
If you want more than just a job, we want you.

Join the team and be there when it matters.

Job Title: Service Manager

Location: Derby
Salary: £39,444 per annum
Contract type: Full time, Permanent

Hours: 37.5 hours per week with a requirement to particiapte in the out of hours on-call on a rota basis

We are recruiting for a Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes. 

The post holder will provide line management and high-quality support to the direct reports in line with Refuge’s policies and procedures. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors. 

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 17 March 2025

Interview Date: 25 and 26 March 2025

Support Team Manager (Maternity Cover)

Location: Remote
Salary: £32,500
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract

About Us

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. Our vision is a world where no one is ever too old to make friends and enjoy social interaction. Our mission is to work within communities to end social isolation and loneliness in older people.

Job Summary

We’re looking for an exceptional person to join the Service Delivery team as the Support Team Manager. You’ll lead a passionate team of Support and Development Officers (SDOs) with a focus on matching older people and volunteers into our existing services and empowering volunteers to develop new ones. As an ideal candidate you'll be dedicated to ensuring that all areas of the charity’s work are consistent, clear, and empowering for older people and volunteers. 

You’re an experienced leader who is positive, resilient, data driven and who has the ambition and drive to grow our reach and to develop the effectiveness of our services. You’ll be solution focused, tech savvy, adept at identifying and removing barriers and at ease working to targets and deadlines in a fast-paced environment.

Reporting to

Head of Service Delivery and Volunteering

Responsibilities

• Leading, empowering, and developing a staff team that is motivated, data driven, highly knowledgeable, confident, and empowered to make decisions within their remit
• Identifying and overcoming barriers to growth, ensuring that all aspects of the support team’s processes are streamlined, effective and safe
• Responding to feedback, continuously reviewing, adapting, and adjusting the support team's procedures and working practices
• Ensuring that the team are thinking digitally and using data to influence their decision making
• Coaching the support team to scrutinise our CRM system to understand current priorities and to identify opportunities for new service development
• Collaborating and influencing colleagues across the wider organisation by promoting excellence and organisational effectiveness.
• Working alongside the Head of Service Delivery and Volunteering and the senior management team (SMT) to deliver the strategic plan
• Compiling monthly reports, ensuring that the SMT and the board of trustees have reliable information that feeds into all areas of decision making
• Empowering volunteers and older people to meet their own needs by promoting and supporting access to digital tools
• Working with KPIs such as: response times, matching rate, new service development and volunteer and older person satisfaction
• Co-leading SDO meetings and contributing to all-staff meetings
• Processing tea party group funds, ensuring that claims are made accurately and that volunteers are reimbursed within a timely fashion
• Leading and developing the annual volunteer reward and recognition programme, working with the Head of Service Delivery and Volunteering
• Co-responsibility for the effective organisation and handling of external enquiries and outgoing mailings
• Working with Engagement and colleagues in Service Delivery to ensure all staff are working to the same objectives and processes are as efficient as possible

Required Skills/Experience

• A motivational, positive and resilient leader
• Excellent interpersonal, written, and verbal communications skills
• An organised and methodical approach to work and excellent time management skills
• Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems   
• Enthusiastic about using technology to improve the volunteer and older person experience and to increase performance
• A clear understanding of safeguarding systems and processes
• A clear understanding of confidentiality and the implications of GDPR when working with volunteers and older people
• Self-motivated with the ability to work independently as well as collaboratively
• A strong understanding of the importance of record-keeping and CRM systems
• A commitment to an environment which promotes equality of opportunity and recognises and values diversity
• A commitment to Re-engage's ethos and values and a determination to always promote a positive image of the charity
• The ability to travel to national meetings, sometimes overnight
• An understanding of, and empathy with, the issues affecting older people who are isolated and lonely
• An interest in learning about loneliness, social isolation, and factors that have an impact on the ageing population

Benefits

• Home based working, with regular opportunities to meet colleagues face to face
• Competitive salary
• Generous annual leave plus bank holidays
• Working from home allowance
• Access to a BUPA cash plan
• Death in service insurance
• Opportunities for learning and development

How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.

We use the recruitment platform Hireful.  Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.

The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV.

We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. 

We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

The closing date is Sunday March 2nd at 11.59pm
Interviews will be held week commencing 10 March 2025

REF-219690

Philanthropy Manager
Helen & Douglas House
£35,923 to £46,026 (full-time, permanent) – open to flexible working requests
Oxford – hybrid, 2 days pw in the office

The Talent Set is delighted to be partnering with Helen & Douglas House, an incredible children’s hospice that helps families cope with the challenges of looking after children living with life-limiting and terminal conditions. They provide outstanding care in a warm and loving environment. The hospice is filled with laughter, whilst also being a peaceful place where families can create happy memories in their last days, weeks, months or years together.

It’s a brilliant time to join the team who have recently launched their new 5-year strategy where major gifts has been identified as a key growth area and organisational priority. There is a huge amount of support and investment for high value fundraising with the backing of the senior leadership team, Board and Chair, who herself has a background in major gifts and lends her expertise and support to the team.

We are seeking an experienced philanthropy fundraiser to lead on the development and delivery of the major donor programme. As Philanthropy Manager you will focus on stewarding and expanding a portfolio of HNWIs that is currently generating around £400k per year. You will be a natural and confident communicator that is keen to meet with donors and prospects to solicit gifts and uplift existing support, to raise vital funds for such a worthy cause.  

The Role:

· Steward a portfolio of existing major donors giving at the 4, 5 and 6-figure level

· Proactively work through the results of a recent wealth screening to build the pipeline, create prospect plans and begin outreach to cultivate relationships

· Support the Philanthropy Executive to deliver the mid-value giving programme, The Children’s Champions

· Work with the Senior Philanthropy Manager to develop a long-term growth strategy for major donor fundraising with emphasis on growing the number of high value donors and also maximising the lifetime value of supporters

· Establish strong working relationships with colleagues, particularly in the Services team, to be able to deliver exceptional stewardship and impact reports

· Develop and manage income and expenditure budgets, providing regular reporting, and reforecasting as required

About You:

· An experienced philanthropy fundraiser with a track record of managing and securing gifts from HNWIs at the 5-figure+ level

· Excellent communication skills, and ability to engage with senior internal and external stakeholders confidently

· Solid understanding of effective stewardship journeys and can demonstrate delivery of donor engagement plans

· Experience using a database for effective donor and financial management, experience of Donorflex is beneficial

· Proactive, positive and a team player

Closing Date: Friday 7th March for CV and cover letter
Interviews: 17th and 18th March – in-person

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

This exciting new role at Goldsmiths will lead on strategic alumni engagement projects and the development and delivery of highly personalised mid-value and legacy programmes.

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths’ values of civic engagement, social inclusion and educational excellence.

The Alumni Relations and Regular Giving programme aims to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through strategic projects and initiatives, donations or volunteering. Through our multi-channel giving campaigns, we seek individual gifts, mid-value gifts and legacy gifts.

About the Role

Goldsmiths has an alumni community of 93,500 former students and staff in 160 countries around the world, who offer a unique set of skills and experience. This new role at Goldsmiths has been created to help us expand our Alumni Engagement, Mid-Value and Legacies programmes, which seek the engagement and support of our alumni community.

This role will work closely with the Head of Alumni Relations and Regular Giving to lead on strategic alumni engagement projects and to develop and deliver highly personalised mid-value and legacy programmes.

Alumni engagement and alumni strategic projects (approximately 50% of the role)

This role will lead on the development of strategic initiatives to bring alumni together with Goldsmiths to form relationships, projects and initiatives that support education at Goldsmiths. Projects will be wide-ranging in nature, for example the development of cross-organisational projects such as alumni/student mentoring, or setting up alumni panels, committees or boards to support Goldsmiths.

Mid-value and legacy fundraising (approximately 50% of the role)

This role will lead on engagement initiatives to develop and steward our mid-value and legacy donors who are acquired from our alumni engagement, individual giving and legacy marketing programmes. The legacy programme will deliver highly personalised engagement for legacy prospects and pledgers via events, a legacy society and other initiatives.

About the Candidate

We are seeking a strategic thinker and natural relationship builder. You will have the skills and experience to develop strategic projects that create partnerships between alumni and the College, for the benefit of Goldsmiths and our students. You will have an entrepreneurial approach to identifying new opportunities and developing ideas. You will be experienced in the development and delivery of mid-value and/or legacy programmes, including events, and building personal relationships with alumni and alumni donors, or equivalent. You will be skilled in writing engaging fundraising copy for communications and reports. We welcome applicants with a background in the Higher Education or Not for Profit sector.

Benefits

We have generous benefits - an agile working environment, 28 days' annual leave plus 6 paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of well-being initiatives such as staff choir, running club and creative writing classes. Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.

Project Manager

We are recruiting for a Project Manager to join the IPS Grow team, in this hybrid working role.

Position: Project Manager

Location: London/Hybrid SE11

Hours: Full-time 

Salary: £56,500 per annum

Contract: Permanent

Closing Date: Monday 3rd March at midday

The Team

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).

About the Role

You will primarily be responsible for developing and managing projects. These projects can be incredibly varied with a complex array of stakeholders making for an exciting career. Some of the skills that you will be using include:

• Strategic, analytical & creative thinking
• Project management
• Stakeholder management
• People management
• Communication skills

Key responsibilities include:

• Plan and define project scope: Develop detailed project plans, including scope, objectives, deliverables, timelines, and resource requirements to achieve project goals.
• Coordinate and lead teams working in a matrixed way: Assemble, lead, and motivate project teams, ensuring effective collaboration among team members and stakeholders.
• Manage budgets and resources: Allocate resources effectively and oversee project budgets to ensure financial goals are met while avoiding cost overruns.
• Monitor project progress: Track key performance indicators (KPIs), schedules, and milestones to ensure the project stays on track and meets deadlines.
• Risk management: Identify potential risks, develop mitigation strategies, and implement contingency plans to address unforeseen challenges
• Quality assurance: Oversee quality control processes to ensure that project deliverables meet organisational standards and commissioner expectations.
• Document and report: Maintain comprehensive project documentation and present progress reports to senior management or stakeholders as required.
• Lead on evaluation: Conduct lessons learnt sessions and post-project evaluations to assess performance against objectives and provide recommendations for future.

The teamwork from wherever best suits the tasks of the day, coming together in the main London office when that's needed.

About You 

You will have a passion for developing and supporting team members with the ability to organise and structure thinking in developing approaches/plans with teams and clients. You will be able to demonstrate a high level of trust, integrity, empathy, and commitment to driving social change.

We are looking for someone who:

• Has an entrepreneurial spirit, curious nature, and comfortable working with ambiguity.
• Is a good communicator who is comfortable working with teams, clients, and other stakeholders.
• Has a willingness to develop understanding of relevant regulatory compliance and risk management requirements
• Has the ability to manage teams to produce accurate, thoughtful, high-quality work to deadlines, understanding and working through client need.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include Project Manager, Project Lead, Lead Project Manager, Junior Project Manager, Project Facilitator, Project Coordinator, Project Support. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The role is multi-faceted and fast paced and we’re looking for someone with extensive project manager experience, an interest in and knowledge of social care policy and advocacy,  and the ability to juggle priorities. The role is home based and the job holder is required to represent the Charity at external meetings as required. You need to live within easy reach of London to avoid incurring large travel costs, and ideally have experience of working in adult social care in the UK. This is a varied role which will bring with it opportunities for you to continue to develop your skills, increase your knowledge and network and to work with a passionate and committed small team in a charity which has a focus of supporting care workers. The role is home based and there will be some travel to London for meetings.

IMPORTANT: Please read the Job Descripton and Person Spec carefully before applying. We are not looking for Project Manager experience in the tech or I.T. fields.

• You'll be managing our innovative flagship project, liaising with funders and working with care workers and stakeholders on this high visibility exciting work which has a focus on advocacy and policy.
• As line manager to one direct report, you'd provide supervisory and other support to your team member.
• You would author think and opinion pieces, write press releases and produce articles relating to our projects and advocacy work
• You would represent the CEO and the Charity at external meetings as required
• You'd be responsible for managing spend against budgets, processing payroll and other expenditure using our banking system 
• You'd look for funding from trusts and foundations to help us continue our work and would work collaboratively with your colleagues

What's in it for you?

· Home working most of the time apart from when travelling to meetings and events

· 25 days annual leave

· Working from home allowance

· Mental Health and Wellbeing Employee Assistance Programme

· Flexible working patterns available

· Friendly, supportive and inclusive team culture

Please read the job description/person spec before applying. 

People with lived experience of Motor Neurone Disease (MND) should have a real and meaningful voice in shaping the services and support available to them. We are looking for an experienced Involvement Manager to join our People, Culture and Inclusion Team. As an Involvement Manager, you will lead our efforts to ensure that those affected by MND influence decisions at every level of our organisation. By creating inclusive spaces and opportunities for involvement, you will help ensure their insights drive real change.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As an Involvement Manager, you will provide strategic guidance, advice and leadership to embed involvement across the Association, working closely with people living with and affected by MND, staff, volunteers, and senior leaders.

• Develop and lead the Involvement Strategy, ensuring its integration across the organisation.
• Support and advise the Executive Leadership Team on best practices in involvement.
• Establish and lead involvement structures, enabling people with lived experience of MND to influence our work at all levels.
• Plan and deliver involvement activities that support key organisational initiatives.
• Provide guidance to staff on involving people with lived experience in their work.
• Work with the Learning and Development Team to train colleagues on involvement practices.
• Recruit and support people affected by MND to engage in forums, networks, and co-production groups.
• Ensure involvement activities are inclusive and accessible, identifying and addressing barriers to participation.
• Evaluate and communicate the impact of involvement initiatives.
• Collaborate with the Communications team to share the outcomes of involvement activities.

About You:

We are looking for an experienced Involvement Manager who is an engagement professional with a track record of leading involvement strategies and building strong relationships.

• Significant experience in engagement, involvement, or co-production, ideally in the charity or public sector.
• Expertise in advising on strategic and operational involvement.
• Strong experience in using digital and offline platforms to engage people.
• Ability to manage complex stakeholder relationships effectively.
• Experience in engaging minoritised communities and seldom-heard voices.
• Excellent facilitation, communication, and presentation skills.
• Strong organisational skills and ability to manage multiple priorities.
• Proactive and able to work under pressure within agreed timeframes.
• Confident using digital tools and platforms.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend 2 days either in London or Northampton or supporting involvement activities. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

Interviews are due to take place week commencing 17 March.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Extensive experience of delivering and leading strategic engagement, public and patient involvement, and/or co-production preferably within the public sector or charity sector.

• Extensive experience of providing advice on both strategic and operational engagement, involvement, and/or co-production.

• Experience of navigating complex stakeholder dynamics, and establishing effective working relationships with key individuals in the public and different organisations.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you are committed to ensuring people's experiences help shape services and support. If this Involvement Manager opportunity is of interest, we would love to hear from you!

Are you a dynamic leader with a passion for empowering adults experiencing homelessness and multiple disadvantages to make and sustain positive change?

ABOUT THE SERVICE MANAGER ROLE 

We are looking for a Service Manager for a 12 month fixed term contract  to join our team. This is a key leadership role where you will provide care and support to people experiencing homelessness and multiple disadvantages. You will work in a supportive and understanding environment, focusing on each person’s individual needs and goals. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team.  

We are particularly keen to encourage applications from individuals currently in deputy or senior roles who are looking to take the next step in their career. If you’re ready to step up and lead a team, this is an excellent opportunity to grow and make a real impact.

Shift Pattern: 12 month fixed term contract - 37.5 hours per week, Monday to Friday, 09:00 - 5:00. Onsite face to face service. With flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

Salary: £36,700 

What are we looking for Service Manager?

• Supporting individuals in their recovery journey
• Helping people learn new skills and build confidence
• Working closely with other teams and organisations to ensure the right support is provided
• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software 

We need a Service Manager who:

• Has strong leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Can drive the service forward and implement improvements
• Is confident in managing complex situations and making decisions
• Is ready to step up from a deputy manager role or similar experience to lead a team
• Takes ownership of their work and leads with confidence
• Can work at pace, use their initiative, make decisions, and be proactive in their approach
• Has experience in homelessness, substance use, or a related field, with transferable skills that align with the challenges of this role

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

OVERVIEW OF KEY RESPONSIBILITIES

• Line Management/Leadership
• Service Delivery
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.

Service Manager, Trauma-Informed Care, Psychologically Informed Environment (PIE), Recovery and Rehabilitation, Independent Living, Person-Centred Support, Leadership and Management, Team Development. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development.