Senior Management Jobs

Just Treatment is excited to be hiring a Youth Mental Health Organiser to work alongside our Senior Youth Mental Health Organiser and young people directly affected by the youth mental health crisis. This role focuses on supporting young people to lead powerful campaigns that hold the corporations driving and profiting from the youth mental health crisis to account.

If you’re passionate about empowering communities and creating systemic change, we’d love to hear from you!

Just Treatment is a growing patient-led campaign fighting to ensure everyone gets the healthcare they need by demanding that the government acts to put patients before corporate profits. We believe the only way we can achieve these changes is by building a movement of those directly affected by the problem to challenge the power of the pharmaceutical and health industries. We have a track record of high impact campaigns that have changed the lives of the people we work with, and thousands of NHS patients, by forcing corporations and politicians to move.

Our approach is centred on deep organising with a cohort of patient leaders who have been directly impacted by the health injustices on which we campaign. This group steer and lead our campaigns, but are supported by a much larger group of volunteers and supporters. This role will be focused on our campaign strand around the crisis in young people’s mental health, focused on the role that late-stage capitalism is having on both the drivers of poor mental health, mental illness, and madness, and the ineffective responses to this crisis.

The role has two distinct parts: providing administrative support that facilitates the work of the Senior Youth Mental Health Organiser; and identifying and developing the leadership of young people directly affected by these health injustices and their families, building trusting relationships that ensure they are able to shape the strategy and lead the campaigns that win tangible improvements in the mental health and wellbeing of the people we are campaigning with and for.

You will work with key external allies to coordinate and multiply our campaigns, and ensure there are meaningful actions volunteers and supporters can do to further our campaign goals . You’ll love working as part of a collaborative, small team and you’ll thrive on building trusting relationships with the people you work with. And you’ll be committed to taking on David Vs Goliath fights for justice.

Check out our website for more info and how to apply!

About the role

WorldSkills UK is seeking a proactive and detail-oriented Finance Manager to support our Financial Controller within a small Finance and Procurement team. The ideal candidate will have a strong foundation in finance operations, high reliability, and the ability to manage multiple tasks with accuracy and efficiency. They should be able to operate independently while collaborating effectively with colleagues across the organisation, supporting them with financial insights and guidance. This role is an excellent opportunity for a skilled finance professional who thrives in a collaborative, mission-driven environment and is committed to supporting WorldSkills UK’s strategic and financial objectives.

Role purpose

This role supports the Financial Controller with the day-to-day operations of the Finance and Procurement team, ensuring that financial transaction postings are complete and accurate in preparation for the management accounts. It involves working closely with colleagues across the organisation, providing assistance with financial queries and promoting smooth, efficient financial operations.

Key tasks and responsibilities

1. Ensure the accurate, timely processing of financial transactions, helping to ensure efficient operations

• Prepare and process invoices and Purchase Orders (POs), ensuring accuracy and timely handling.

• Prepare weekly payment runs and expense claim processing, helping to ensure consistent, smooth operations.

• Work on bank, creditor, and debtor reconciliations, assisting in resolving queries to maintain accurate records.

2. Ensure the monthly payroll preparation and processing ensuring accuracy and timely processing of any changes:

• Prepare monthly payroll and pension contributions payments ensuring accuracy and adherence to timelines as instructed by HR.

• Maintain electronic records for payroll, assisting with year-end documentation and ensuring compliance.

3. Lead on the provision of financial systems, ensuring data accuracy and accessibility:

• Manage Sage 2000 and Sicon/WAP updates and troubleshooting, providing assistance to other colleagues as needed.

• Maintain organised electronic filing systems to ensure accessible and reliably data for reporting and audits.

4. Leading the month-end and year-end closing processes, ensuring accurate and timely completion:

• Under the guidance of the Financial Controller, conduct monthly balance sheet reconciliations helping to identify and resolve any discrepancies.

• Support end-of-year preparation to ensure compliance with statutory reporting and thorough, accurate record-keeping.

5. Provide support to the Financial Controller in budgeting and forecasting:

• Assist the Financial Controller with budget preparation and forecasting, contributing to analysis that informs strategic decisions.

• Perform variance analysis, identifying deviations from budgets and aiding in explanations and corrective recommendations.

6. Prepare records and documentation for audits and grant claims, supporting compliance

• Assist in gathering documentation for audits, ensure necessary information is organised and available.

• Support monthly grant claims by helping to ensure accurate documentation that aligns with funding requirements.

7. Ensure tax in particular VAT compliance tasks are completed accurately, meeting regulatory requirements:

• Ensuring the timely and accurate completion of VAT returns, in adherence to tax regulations.

• Support end-of-year tasks, such as generating P11d returns, ensuring compliance with statutory requirements.

General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• WorldSkills UK’s established management policies for dealing with risks and issues for the Finance and Procurement team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

• AAT Qualified or ACCA/CIMA Part qualified [E].

• Experience of working with Sage 200 Professional, 50 Payroll and Sicon/WAP [D].

• Chairty finance experience is beneficial [D].

Knowledge and skills:

• Strong analytical abilities to break down financial data and issues into component parts, identifying root causes and making systematic, rational judgments based on relevant information [E].

• Proficient written communication skills, able to convey financial information clearly and concisely in reports, emails, and other documentation [E].

• Knowledge of partial exemption VAT regulations and processes [E].

• Proven experience in managing staff, including recruitment, setting objectives, and supporting staff development [E].

• Skilled at presenting complex financial information clearly and effectively to a variety of audiences [E].

• Able to build and maintain effective relationships, working respectfully and collaboratively with others [E].

• Intermediate to advanced proficiency in IT systems and packages, including Excel and databases [E].

Personal qualities and attributes:

• Highly reliable and trustworthy, demonstrating integrity and a high level of ethical standards [E].
• Self-motivated, able to work independently and proactively with general guidance [E].
• Creative thinker with strong problem-solving skills [E].
• Adaptable and open to new ideas, flexible in working methods [E].
• Able to remain calm, focused, and productive in a variety of work environments, including under pressure [E].
• Strong team player with a collaborative approach to work [E].
• Positive and encouraging, with the ability to support and motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].

Please see attached Application Pack for further details on how to apply.

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

Food and Beverage Lead Manager

Our client is seeking an experienced Food and Beverage Manager to oversee its £2.5M turnover catering operation, managing five team managers and ensuring a safe, high quality and commercially successful visitor catering experience.
The Food and Beverage Manager will collaborate with senior management, external stakeholders, and suppliers, offering a unique opportunity to shape a dynamic team and enhance one of the UK’s leading heritage attractions.

What will you be doing?

• Leading the execution of Food and Beverage operations, ensuring integration with the Museum's period-authentic visitor experience.
• Owning and managing the Museum’s catering offer for its corporate clients and events.
• Providing Inclusive leadership and development to the Museum’s Food and Beverage team, ensuring high standards of customer service across all Food and Beverage operations.
• Overseeing the creation and delivery of developmental, compliance and regularity training.
• Regular analysis and reporting of commercial data, using this to inform future planning and to propose improvements to the catering offer.
• Significantly contributing to the development of the Food and Beverage operating budget and managing adherence to this.
• Negotiating with suppliers and periodically testing the market to secure competitive supply agreements.
• Developing and ensuring adherence to internal policies, best practice and legal requirements, especially regarding Food Safety.
• Ownership of record keeping, renewals and compliance of all Museum catering equipment.

What are they looking for?

• Proven operational leadership in a cluster Food and Beverage business of a similar scale.
• Acute knowledge of food hygiene compliance and experience of implementing best practices.
• Demonstrable commercial acumen, with a strength for understanding profitability driving efficiencies and improving margins whilst maintaining the quality of product and service.
• Expertise in data analysis and a good understanding of how to maximise an EPOS system to manage and obtain that data.
• Willingness to adopt dynamic working patterns, supporting events and bookings beyond daytime operations.
• Passion for the Museum’s mission, independence, and unique visitor experience.
• Strong inclusivity, respect for diversity, and ability to foster a talent-retaining environment.
• Integrity, clear communication skills, and the ability to represent the Museum compellingly.

Who are they?

They are an award-winning 31-acre open-air museum. Throughout their 46-year history, their aim has always been clear: Inspiring your discovery of the Black Country. They ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.

What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Competitive rewards & benefits.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.

What are you waiting for? Begin your Journey now and apply using your most up-to-date CV.

Our client is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.

Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.

Closing date: 11 December 2024

Interviews will take place on a rolling basis and ideally, they hope to hold final interviews before Christmas. Adjustments to interview dates will be accommodated.

Location: Dudley
Salary: £42,000 per annum
Hours: 40 hours per week (inclusive of some weekends and occasional evening work)
Contract: Full-time, Permanent
Benefits: Access to their 26 Acre Site – Generous Annual Leave Allowance – Contributory Pension Scheme – 24/7 Employee Assistance Programme – Retail Discounts via their Online Rewards Portal – Discounted Membership with Sandwell Leisure Trust – Complimentary Entry Passes to the museum – Staff Discount Scheme – Free On-site Parking – Enhanced Maternity/Paternity Pay – Payment of Professional Subscriptions - Free Flu Jabs

You may also have experience in the following: Food and Beverage Manager, Café Supervisor, Fast Food Store Manager, Deputy Retail Manager, Trainee Retail Manager, Bar Manager, Catering Manager, Restaurant Manager, Restaurant Deputy Manager, Restaurant Assistant Manager, Restaurant Supervisor, Hospitality Manager, Food Service, etc.

REF-218 251

The British Asian Trust is a diaspora-led international development organisation, delivering programmes tackling problems and inequalities in the areas of education, livelihoods, mental health, child protection and conservation in South Asia.
As Philanthropy Manager, you will work in a small, dynamic team – aiming to secure lasting, unrestricted donations and foster high-impact connections through BAT’s Founders Circle and other HNW prospects, corporates and family foundations.

You will manage and renew a mid-level donor portfolio, working closely with the executive team and senior volunteers (including Trustees) to maximise network opportunities and proactively make fundraising asks at a 5-figure level. This role is ideal for someone with the skills and confidence to work proactively to engage donors directly, supporting the team as needed with larger asks and cross-team collaborations. You will drive donor relationships, create effective donor engagement strategies, and develop compelling copy/proposals.

To support income growth, you will help further a creative and opportunistic fundraising team culture, making effective approaches and asks to increase reach and engage new audiences. This role offers the opportunity to contribute to impactful change in South Asia, while developing your expertise in a supportive team focused on donor relationships. With exposure to senior leadership and hands-on engagement, you’ll have the chance to innovate and build lasting connections with BAT’s valued supporters.

The Role

• Portfolio Renewal: Own a portfolio of warm mid-level donors (typically contributing 5-figure gifts), with a focus on relationship-building to secure renewed asks/unrestricted support to our Founder’s Circle.
• Engagement & Event Support: Support key donor engagement events like our annual charity dinner, ensuring an engaging experience for HNW donors during these impactful moments and stewarding accordingly.
• Compelling Communication: Write succinct, compelling materials, such as presentations, proposals, and cases for support, to communicate our vision and keep donors inspired and engaged.
• Collaborative Initiative: Work with senior stakeholders, including Trustees and executive team members, to maximise donor potential through a team approach. Remain agile and adaptable to respond to tasks and produce high-quality, detailed work with a high degree of autonomy.
• Data & CRM Management: Maintain accurate records on the CRM (Salesforce), ensuring donor data is up to date and compliant, to effectively track and manage donor pipelines.

About You

• Mid-Level Giving Experience: Ideally, you’ve managed a similar donor portfolio, such as a Giving Circle or mid-level program, and know the nuances of donor engagement at a 5-figure level.
• Adaptable, Entrepreneurial Mindset: Comfortable working in a fast-paced, evolving environment, with the ability to prioritise tasks and respond to new opportunities as necessary.
• Excellent Communication Skills: Strong written and verbal communications skills are essential, as you’ll need to engage and inspire donors while keeping communication clear and concise.
• Collaborative Team Player: Able to work well with senior leadership while remaining approachable and flexible, and open to shaping your approach to meet team needs.

Closing Date: Friday 29th November
Interviews: First interviews in person 5/10th December

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Candidates will need to have the right to work in the UK, unfortunately we are not able to provide sponsorship for this role.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Postgraduate Certificate (Pg Cert) in Supervision is a one-year programme for clinicians and managers working in services committed to delivering transformation and change in CYP Mental Health and Wellbeing Services. The programme consists of approximately 17 formal teaching days spread over the year, and four study days. It is delivered through a mix of online and in-person teaching, where campus-based learning will usually take place at Anna Freud (London).

We are recruiting Senior Practice Tutors to support the delivery of the Pg Cert Supervision programme. Responsibilities: facilitating the delivery of practice tutor groups to enable trainee supervisors to develop skills in supervision, including contributing to teaching sessions, undertaking marking and personal tutoring.

We are looking for motivated and enthusiastic candidates with specialist experience in child and adolescent mental health and CYP psychological training programmes alongside experience of providing clinical supervision or facilitating reflective spaces to support supervision skills development in these areas. Please view the Job Profile for all the requirements.

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time and meetings as required.

Contract duration

Permanent – up to 3 positions available.

Closing date for applications

Midday (12pm), Tuesday 3 December 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Wednesday 4 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held between Monday 9 and Thursday 12 December 2024.

How to apply

Please visit our Careers website to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas.  

We are looking for an Administrator to work closely with our management team to assist, develop and manage the Charity administration to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.  

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.   

We are currently recruiting a Project Pharmacy Manager (Medical Supplier Capacity Building Project) to join our Programs team.

This is a remote position open to candidates based in RI countries of operation, CET (+/- 3 hours) preferred.

At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.

Note you must have the right to work in your home-based location and that national terms and conditions will apply.

This role is classified as requiring advanced pre-employment checks.

 

About Relief International

Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

About the Opportunity

RI has recently entered into a partnership with Takeda Pharmaceuticals, to implement a four-year project medical supply chain project. This project will focus on building the capacity of 20 local pharmaceutical and medical device suppliers in four countries where Relief International (RI) has existing programming: Afghanistan, Yemen, Myanmar, and Syria.

Providing technical leadership, the project Pharmacy Manager working in close collaboration with the Project Director and project Supply Chain Manager, will support activities of the project deliverables.

 

Your Responsibilities

This role includes the following responsibilities.

• Lead on national health stakeholders to ensure buy-in and support for the project and its sustainability post project (medical regulatory authority, ministry of health, pharmacy associations, public sector medical procurement departments).
• Work with national peer health stakeholders to ensure their understanding, and engagement / support for the project (iNGOs, Health Clusters, aid management partners, UN stakeholders.
• Reach out to other iNGOs active in the project countries to harmonize product portfolios, and develop support for quality standards
• Champion the RI database for medical products including the RI Medical Supply List (MSL), manufacturers, distributors to include relevant quality data about products and suppliers
• Help the Supply Chain and Procurement Coordinator on sourcing and verifying medical assurance quality certificates with local suppliers to enable RI to conduct and improve local medical supply procurement
• Support sub-contractor activities as agreed in the sub-contractor agreement, and Collaborating with the Pharmacy advisor, lead in conducting regular reviews and assessments of sub-contractor work and progress and providing inputs into required reports

 

About You

You will bring the following experience and skills.

• A master's or bachelor's degree in pharmacy or a related field, OR equivalent working experience.
• Proven experience in dealing with multiple stakeholders in challenging environments, and working with large medical supply components in complex contexts
• Track record in project progress monitoring, tracking and reporting, qualitative and quantitative
• Knowledge of donor and other international medical quality assurance standards, and skills with host country institutions, and international organizations. 
• Comprehensive understanding of medical product quality assurance certification
• Demonstrated experience in coordinating programs with a technical scope similar to the activity, especially focusing on medical procurement & supply chain. 
• Being able to successfully operate in an international environment with people from diverse backgrounds, cultures, and technical areas.
• Strong oral and written communication skills. Fluency in English required.

Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!

How To Apply

To apply for this post, click on the “Apply” button in the job advert page.

• You will be asked to upload a CV and Cover Letter. 
• The cover letter should be two pages, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing Date

1 December 2024. Please apply immediately, we will be reviewing applicants on a rolling basis, therefore we may withdraw the position from the jobs board before the closing date.

As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.

Why work for us?

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

At CARE International UK, we are committed to creating a workplace that fosters innovation, collaboration, and personal growth. We believe in making a difference and offer you the opportunity to contribute to impactful humanitarian work. Our supportive environment, emphasis on professional development, and dedication to diversity and inclusion make CARE an exceptional place to advance your career.

We are seeking a Risk and Internal Audit Manager to lead our risk management and internal audit initiatives. This critical role involves developing a robust risk management framework, conducting thorough internal audits, and ensuring compliance with donor requirements. The successful candidate will demonstrate an understanding of humanitarian issues and standards, including codes of conduct and accountability principles, and possess a working knowledge of French or Spanish. Exceptional communication skills and the ability to influence stakeholders are essential.

About you

You are a highly skilled professional with a Chartered Institute of Internal Auditors (CIA) certification or a full CCAB qualification (e.g., ACA, ACCA). Your extensive experience in risk management and internal audit, particularly within an international NGO or a similar environment, equips you with the necessary expertise to excel in this role. You are a strategic thinker with excellent communication skills, capable of engaging and influencing stakeholders at all levels. Your analytical prowess and problem-solving abilities, combined with your self-motivation and proficiency in Word, Excel, and PowerPoint, set you apart.

About the role

As the Risk and Internal Audit Manager, you will play a pivotal role in fortifying our organisation by overseeing both risk management and internal audit operations. You will develop and manage CARE International UK’s risk management framework, maintain and update the organisation’s risk register, and provide regular risk management reports. You will also develop and execute an annual internal audit plan, ensuring compliance with recognised auditing standards. Your role involves coordinating with various CARE entities and overseeing specialist audits in areas like cybersecurity and GDPR. International travel will be required to support CARE International UK funded programmes.

About CARE

CARE International UK is part of a global confederation dedicated to fighting poverty and social injustice. We work in over 100 countries, supporting life-saving programs and advocating for policy changes to improve the lives of the world’s most vulnerable populations. Our mission is to save lives, defeat poverty, and achieve social justice. Joining CARE means becoming part of a team that is passionate about making a tangible difference in the world.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date:  6 December 2024

Interview date:  TBC

Alzheimer’s Research UK (ARUK) is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to strive for a cure.

We’re looking for someone with strong communication skills who is excited by the opportunity to engage with dementia researchers and raise the profile of our research programmes, funding opportunities and events within the research community. This role sits within the Research Directorate, an ambitious, supportive and friendly team, working closely with the Science Communications team and across the wider organisation, to ensure that we are communicating how we are transforming the lives of people affected by all forms of dementia.

Main duties and responsibilities of the role:

Research engagement strategy

· Develop and implement a comprehensive research communications and engagement strategy to build our relationship and position with the UK dementia research community.

· Lead cross-functional projects to build our reach and engagement, developing communication plans to engage our research partners to increase our reach to research focussed audiences.

· Oversee the project management of the strategy, including setting objectives, monitoring progress, and evaluating outcomes.

· Identify key opportunities to enhance the visibility and impact of our research through strategic partnerships and digital platforms.

· Track and analyse the effectiveness of communications strategies, using metrics to inform continuous improvement. 

· With the Senior Research Manager, identify new opportunities to engage with and support our funded researchers.

 

Researcher-facing communications

· Manage and deliver the production of high-quality communication and engagement material to our research audiences to engage the wider research community and disseminate information about our funding opportunities, conference and other key programmes such as ECR and research culture pieces.

· Lead on the redevelopment of the researcher-facing website structure, pages and content, to ensure that information about ARUK, funding opportunities, and our strategic programmes are communicated in an engaging way to the dementia research community

· Work with the Senior Science Communications Officer to ensure all researcher-facing materials meet comms best-practice and wider comms plans are developed and supported for launch

· Support the Senior Science Communications officer to deliver research-related public-facing web pages and trade press 

Conference and key research programmes

· Lead on the cross-organisational researcher-facing communications activities for the ARUK Conference, supporting the Senior Science Communications Officer to develop and deliver a media and PR plan.

· Support the Senior Research Manager to develop an engaging scientific programme for the conference, using insights and knowledge from the dementia community

· Support the cross-organisational Conference steering group to deliver and communicate development plans and related events.

 

What we are looking for:

· A degree in relevant biomedical science or equivalent experience

· Experience of working in a research environment and an excellent understanding of the experiences and needs of researchers.

· Strong communication skills with the ability communicate effectively and influence a wide range of stakeholders

· Strong project management skills, with experience managing multiple priorities, overseeing budgets and identifying risks

· A team player who can collaborate effectively with a range of stakeholders internally and externally to deliver

· Commitment to ARUK’s vision, mission and values

· Excellent presentation, written and verbal communication skills.

· Excellent eye for detail with a focus on continuous improvement

· Willingness to embrace and drive change to maximise impact

· Excellent time management skills and ability to prioritise competing demands

· Ability to work independently

· Willingness to travel, including occasional overnight travel

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £43,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 1st December 2024, with interviews likely to be held on the 10th & 11th December 2024. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.

Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees. 

You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.

The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
• Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
• Develop, implement, and maintain Supporter Care Policies and Guidelines.
• Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
• Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
• Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
• Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
• Work closely with Communications in responding to reputational or issues-based queries.
• Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
• Champion Supporter Care best practices across the organisation.
• Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
• Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
• Share supporter feedback with the wider team to promote a supporter focussed organisation.
• Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
• Lead and/or support on in-person and online events to deepen supporter care as required.
• Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
• Provide colleagues with Supporter Care training and resources.
• Support the Senior Database Manager with annual planning and budgeting.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing or working with a fulfilment agency to deliver excellent customer service.
• Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
• Experience using Salesforce or similar CRM products/fundraising databases.

 Essential Skills/Knowledge

• Ability to prioritise multiple tasks within a collaborative team environment.
• Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
• Strong written and verbal communication and interpersonal skills.
• Demonstrates patience, empathy, and understanding.
• Attention to detail.
• An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience  

• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Line management.
• Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 2nd December 2024

Interviews date: Week commencing 9th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency

Our client provides health and social care services across the North of England. They support over 30,000 adults and young people to stay well each year. They are an award winning, certified as a Great Place to Work for the 2nd year running and ranking in the top 100 medium sized workplaces for Women & in the Not-For-Profit sector in 2024.

Their service team is looking for a full time Service Manager to lead and oversee a busy and dynamic team.

The successful applicant will benefit from leading a skilled and motivated team, in a truly hybrid working environment.  This is a home-based role, however the successful applicant will be required to facilitate regular community working with the team in and around Staffordshire, as well as attending organisational events in the North-West of England. The use of a private vehicle for business purposes is therefore required.
This is an exciting and rewarding role, managing a team who provide support to both young and adult carers in Staffordshire.

The successful applicant will have responsibility for:

-

- People management for a small team of employees, students and volunteers.
- Analysing contract performance, quality and outcomes.
- Supporting the implementation, development and progress against work plans, stakeholder engagement, community engagement, marketing and communications and operational development plans.
- Developing and maintaining relationships/referral pathways with key stakeholders with the express aim of identifying and supporting hidden Carers.
- Overseeing the production of a regular newsletter for Carers and professionals.
- Representing the service at Carers specific meetings/events/networks.
- Managing and leading on Carers Week and Carers Rights Day; sourcing sponsorship to fund events, promoting, increasing involvement and using these key dates as a vehicle to identify and support hidden Carers.
- Supporting the Head of Service at contract review meetings with their commissioners. 
- Ensuring required policy, process, systems and equipment are in place, fit for purpose, observed by the team and regularly are reviewed. 
- Ensuring the team utilise internal and externals systems in line with agreed protocols.
- Ensuring services and team workings are compliant with legislation and best working practices.
- Managing timely escalation of issues and providing expertise, advice and support to overcome issues and challenges.
- Working with senior management to inform annual operational budgets. 
- Managing expenditure against annual operational budgets and managing petty cash in line with agreed financial procedures.
- Providing on call support for out of hours working.
- Providing team meeting facilitation, line management, supervision and support to direct reports.
- Ensuring human resources are managed within the agreed policies and procedures including, recruitment and selection, discipline, grievance, supervision and appraisal.
- Provide contingency support through the Carers Services structure as required

Please find attached on their website, the full Job Description, Person Specification and benefits package. 

Please send your application through as soon as possible, as applications will be shortlisted upon receipt, which may result in closing the vacancy sooner than the advertised closing date.

Successful applicants will be required to undergo a DBS check. 
Our client is an equal opportunities employer.  If you require any reasonable adjustments to enable you to apply for this role, please contact us.
Successful applicants will be required to undergo an enhanced DBS check (formally CRB)

REF-217 932

Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.

We are looking for someone to join our team as HR Operations Manager. The HR Operations Manager will play a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives. 

The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead to the development, coordination and delivery of key projects which enable the delivery of our People Strategy.

The ideal candidate will be Level 7 CIPD qualified (or equivalent through experience), with experience in a HR management role, successfully leading, managing, motivating, and developing a high performance team.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.   

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd December 2024
Interview date(s): w/c 13th January 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Blue Ventures is seeking a Social Media Manager to lead our social media communications' strategy, delivery, and measurement globally. You’ll be responsible for managing all social media channels and creating and producing engaging content to be used across them and beyond. Whether it’s shaping and amplifying stories from communities and partners, sharing our learning far and wide, or crafting content to advocate for ocean protection and the rights of small-scale fishers, you’ll be proactive in finding creative ways to connect with and inspire a range of audiences internationally. 

This is a permanent, full-time role based in any of BV's registered locations. You'll report to the Head of Communications and work closely with our Advocacy, Donor Stewardship, and Partnerships teams, as well as national and regional communicators and country leads.

Key responsibilities include:

• Content creation, coordination, review and publication
• Strategic communications
• Team development

Please review the attached Job Description for more detail.

The Boaz Trust is a Manchester-based charity that started 20 years ago as an outworking of the founder's Christian faith. Last year we provided trauma-informed and person-centred housing and support for more than 200 people facing homelessness after seeking safety in the UK through our floating support and 17 properties that we manage.

This new role is a key part of our strategy to increase our capacity to provide accommodation for more people in the Greater Manchester area working in partnership with GMCA and a range of local and national stakeholders. You will report directly to the CEO and Board and be part of the Senior Leadership Team building on our unique experience of providing both housing-focused and floating support for people who have recently been granted refugee status, as well as those who have been refused asylum and who are facing homelessness.

In the current climate, this work is needed more than ever. We are therefore looking for an experienced and dynamic leader to develop our accommodation services. The ideal candidate will have experience / knowledge of;

• procuring and managing accommodation services (including shared housing)
• social housing standards, regulations and other relevant housing legislation
• project, contract or budgetary management
• managing a team of staff and contractors 
• building relationships with a wide range of stakeholders, to increase impact and sustainability. 

We are looking for someone with ambition and drive to build on our experience and reputation as well as getting involved in the day-to-day delivery of housing management in a small team.

This is a great opportunity for someone who wants to use their experience to make a big difference to the lives of hundreds of people and to shape the future direction and strategy of the organisation.

The successful candidate will need to be supportive of the Christian ethos and values of the charity. However, diversity, equity and inclusion are also important to us at Boaz Trust so we welcome applications from people of all backgrounds.

For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'.