Senior It Development Officer And Project Manager Jobs in City Of London, Greater London

Are you passionate about volunteer engagement and making a real difference in the world of healthcare? The Royal College of Radiologists (RCR) is looking for an experienced Volunteer Officer to lead the way we attract, manage and recognise the invaluable work of our volunteer community.

We have over 2,000 volunteers that engage with us and refer to these individuals as ‘Contributors’. The Contributor Officer will be our Volunteer Lead and will work alongside the Head of HR on the engagement, management and retention of volunteers across the organisation. As this is a new role, there is huge scope to think innovatively and apply your expertise to ensure our processes and ways of working deliver real value to the members giving up their time to work with us.

This is a unique opportunity to work closely with our contributors, ensuring they feel valued and empowered to contribute their expertise. If you’re keen to take a leading role in ensuring that we can engage and grow the group of doctors helping us to make a difference to patients’ lives, then we would love to hear from you!

What you’ll do:

• Develop and update an appropriate and consistent recruitment and selection process for Contributor positions, ensuring it provides flexibility to cater to the differing level of roles across the organisation.
• Work with the Marketing and Digital team to build and maintain a dedicated Contributor section of the website, designed to engage our key audiences and provide easy access to engaging information and content.
• Monitor application rates for key Contributor positions, developing our approach to ensure that the opportunities reach a wide range of members.
• Actively lead the RCR’s approach to engaging with Contributors.
• Conduct regular business partnering meetings with RCR staff who have management responsibility for key Contributors, advising on how to manage, support and engage the group.
• Actively input into the development of the RCR’s Customer Relationship Management (CRM) system and other relevant systems to ensure there is a single point of truth for all Contributor related data and that important information is recorded in an easy to access way.

What you’ll need:

• Proven experience of volunteer attraction, management and engagement.
• Experience of effectively managing a wide range of stakeholders.
• Experience of developing processes and policies from scratch to meet complex needs.
• Ability to work with data and identify issues and analyse the impact of solutions implemented.
• Effective problem-solving skills.
• Excellent communication skills.

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

JOB PURPOSE 

UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships. 

Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website. 

This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.   

One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.  

The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.  

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

Planning, coordination and growth

• Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.  
• Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.  
• Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.  
• Adapt content from UNHCR’s head office and field communications to localise for UK audiences.  
• Develop social media editorial plans to amplify campaigns, milestones and events.  
• Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.  
• Flag and navigate political sensitivities in line with UNHCR and charity policies. 
• Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager. 
• Update and maintain community management guidelines on a regular basis.  
• Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.  
• Other support for digital communications as required, such as helping cover website activities when colleagues are on leave. 

Analytics, reporting and best practice

• Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026. 
• Create and lead on a testing roadmap, leveraging new features across all social media channels. 
• Keep up to date with social media content trends, news and tools to inform best practice and strategy.  
• Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects. 
• Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.  
• Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.  
• Experience of identifying and driving iterative improvements to digital channels through testing and analytics.  
   

Essential Skills/Knowledge

• Proficient in using social media tools to evaluate performance and identify improvements.  
• Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.  
• Researching images and writing compelling copy for different audience profiles.  
• The ability to prioritise multiple tasks, working proactively and sometimes under pressure.  
• Good attention to detail, strong ability to proofread and pick up inconsistencies.  
• Understanding of data protection principles.  
• Excellent stakeholder and relationship management skills.  
• Proficient in Microsoft Word, Excel and PowerPoint. 
• An interest in global humanitarian affairs.   
   

Desirable Skills/Experience

• Working in a not-for-profit or advocacy organisation.  
• Experience with refugee issues or field work. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 9th December 2024

First stage interviews: Week commencing 9th December 2024

Second stage interviews: Week commencing 16th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Chickenshed Theatre seeks a dynamic Head of Theatre Management to oversee the day-to-day operations, maintenance, and security of our premises. You’ll play a pivotal role in ensuring the safety, upkeep, and functional integrity of Chickenshed’s buildings and grounds. This is an opportunity to make a meaningful impact in a vibrant, creative environment.

If you're ready to take on a leadership role in maintaining and enhancing our theatre’s infrastructure, while contributing to a creative and collaborative culture, we’d love to hear from you.

Application Deadline:  1 December 2024.

A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.

The Role

An exciting new role has arisen, where we are seeking a pro-active, solutions-focused, team player for the role of Development Officer (Operations) for our Development department. As Development Officer (Operations), you will lead the implementation of LAMDA's new fundraising database system of Raiser’s Edge, including data migration, system optimisation, and creation of comprehensive documentation.

Working closely with the Development Manager, you will play a pivotal role in maintaining and developing the CRM, to support fundraising and alumni relations efforts, while ensuring compliance with data protection laws and establishing best practices for system usage.

The successful candidate will have strong analytical and problem-solving abilities, excellent attention to detail, with a good understanding of CRM systems and fundraising processes. You will also have experience in financial processing, have keen database management skills and the ability to manage multiple priorities.

Application Process

A full job description can be found on our website via the apply button. 

We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.

To apply, please provide:

• A covering letter to tell us a little about yourself and why this position interests you
• Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have
• CV
• Completed Equality and Diversity monitoring form

To be considered for this role, please send the above information by email to our HR department. 

Application Deadline

Closing date for applications: 5pm on Sunday 24 November 2024.

Interviews will be held w/c 2 December 2024.

Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under -represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats.

As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services.

INS has 30 years experience supporting adults with neurological conditions and their carers. A dynamic and ambitious Operations Lead will join our multi-disciplinary team to provide and effective service and deliver our strategic aims.

The Operations Lead will work closely with the Chief Executive and have particular responsibility for; administration, finance, property, IT and data managment, human resources.

You will be responsible for line managing the non-clinical members of our team.

You will work with CEO to develop our volunteering and property strategies.

The job offers a suitably experience candidate an opportunity to build and develop skills within managment in a small, innovative and well-established charity.

About A4ID

Advocates for International Development (A4ID) is a charity with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its respected education and training programmes, its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.

About the role

The role of the Project Officer - Legal Services (POLS) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs globally. The POLS will do this by coordinating the internal processes for project sourcing, scoping and allocating, and utilising legal expertise within these processes and when providing external training and communications.

A key focus of this role is to source and scope out the weekly pro bono projects and forms. The POLS will also engage law firms and other legal stakeholders, conduct due diligence, allocate projects, maintain project records, gather feedback, prepare internal reports and external communications and undertake other administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities include assisting the PBLM with any bespoke projects, assisting with training events for Development Partners on relevant legal topics, and engaging key Legal or Development Partners on any specific areas of legal interest or need.

To apply

Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.

Closing date: 30 November 2024.

Work permit: Required to have the right to work in the UK.

Grade DL, Salary £45,581.89 per annum

Location: Euston, London (Hybrid working – minimum 2 days per week in the office)

Closing date: 9.00am on Monday 02 December 2024

Interview date: Thursday 12 December or Friday 13 December 2024

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.

We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.

We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.

If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:

• have demonstrable experience working in policy. 
• be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
• have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
• be a strong self-starter who is confident in taking initiative.
• be confident in using evidence to help make a case for change.

Please download the Candidate Pack to view the full job description.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.

To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                     ~ Building a sustainable future for general practice ~

As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.

Department purpose

This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.

Key responsibilities

Main obligations

• Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
• Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.

Specific responsibilities

• Programme Monitoring, Evaluation and Learning
• Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
• In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
• Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
• Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
• Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.

Research and Evaluation

• Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
• Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
• Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
• Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
• Project management and administration
• Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
• Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
• Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
• Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
• aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
• Provide cross-departmental support and advisory for using data
• Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
• Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.

Other responsibilities

• Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
• Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
• Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
• Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
• Be familiar with and adhere to the Foundation’s policies and procedures.
• Other responsibilities may be added in line with experience and programme requirements.

 Person specification

• All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
• Essential criteria
• Two or more years of experience working in MEL, ideally related to international development.
• Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
• Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
• Data collection, storage, analysis, and visualisation skills.
• Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
• Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
• Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
• Ability to solicit and integrate feedback into work products and incorporate learning into future work.
• Ability to excel in a collaborative environment, working within and across teams.

Desirable criteria

• Understanding of data collection challenges in low and middle income countries.
• Understanding of GDPR legislation and its application to MEL.
• Project or programme management experience.
• Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
• Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
• Experience living and/or working in a low or middle income country.
• Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
• Willingness and ability to travel internationally.

Digital Project Manager
Type: Full-time (35 hours a week), fixed term 6 months contract
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession /Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a confident, skilled and personable Digital Project Manager to help us deliver our ambitious roadmap of digital projects.

You’ll lead on the production of digital, creative, UX, campaign and content-based projects. This’ll include everything from leading on the digital and content element of major campaigns and appeals, through to developing new digital and content-based tools to help people live well with MS.

Working within our combined digital and content team, you’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget.

You’ll be super organised and used to capturing requirements, preparing, documenting and delivering projects and reporting on progress.

This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

We’re keen for you to work where you're most effective and comfortable so we’re flexible about remote working and the pattern of how you work your hours.

Closing date for applications: 9:00 on Monday 2 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health and drug & alcohol teams across England. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and Office for Health Improvement and Disparities (OHID). A core element of the programme is the expert assistance provided by a team of IPS experts, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients. Subject to funding award, we are recruiting to a Project Support Officer.  This role will provide essential support to enable the whole team to effectively and efficiently deliver a wide range of provision to IPS services nationally. 

The Opportunity

We have an exciting opportunity to expand the IPS Grow team, aimed at helping health systems deliver high quality evidence-based employment practice. We are a well-established service, led by Social Finance and are funded by NHS England and DWP to support the expansion of IPS services across mental health and drug and alcohol teams.   

We are looking for a Project Support Officer to focus on supporting the IPS Grow team and programme within the Health + Work team at Social Finance. This role will include providing project and administrative support to the team to ensure we have real impact. The role will report into the Team Head for IPS Grow. 

 Responsibilities 

The key requirements of the role are:

Provide project support and coordination of IPS fidelity reviews: 

• Support the coordination of IPS fidelity reviews;  

• Support with collection and collation of data, helping generate insight and contribution to the evaluation of our work and of the services we support. This may also include data entry and contributing to standard reports;  

• Provide support of team events and workshops, both internal and with the services we support;  

• Provide ad hoc support to other aspects of the team’s project work and take on special projects, as required.  

 Provide administrative support to the programme:  

• Support the Senior team within IPS Grow, with project planning and monitoring to ensure the programme remains on track;  

• Produce documents such as monthly reports which may require collation of input from multiple parties and documents and compiling into spreadsheets or presentation slides, in collaboration with members of the Senior team;   

• Provide support for co-ordination of IPS qualification delivery and professional registration;  

• Liaise with regional leads, NHS Trusts and IPS providers and other key stakeholders as required;  

• Support the delivery of specific administrative tasks and processes including minuting and action-log management of meetings and Boards;  

• Coordinate diaries, schedule meetings and book rooms with internal and external parties, including arranging for materials and equipment to be available, as required;  

• Support IPS Grow Leads to schedule complex meetings in their regions;  

• Monitor team mailbox and act as a first line response for queries;  

• Book travel and accommodation, including group bookings (e.g., trains, hotels) for the team;  

• Manage expenses generated by travel and meeting bookings on internal systems, accurately and in a timely manner;   

• Support the team knowledge management hub and operational manual whilst ensuring a clear document version control and management process in place;  

  Provide additional administrative support as required from time to time;  

• Manage the creation of impactful presentations that communicate key messages to stakeholders. 

• Provide support to the wider IPS Grow team  

And any other responsibilities commensurate with the job title and role   

About you

You will need to show competency, potential or interest in the following areas. You are not expected to arrive with a full skillset, as you will be supported to develop in the role.   

• Shared values: We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values.  

• Team work: You are a team player and also have the ability to work independently, are receptive to feedback and use it to continually improve. You will be able to effectively represent Social Finance.  

• Organisation and reliability: You will be highly organised. You will be able to manage multiple tasks and requests, prioritising them effectively and ensuring they are responded to in timely and accurate manner. The team will be able to rely on you to ensure that meetings are organised, papers are circulated, and third parties communicated with.  

• Proactivity: You will be proactive as well as reactive. You will look for opportunities to support the team to be more effective and better coordinated. You will think ahead, helping the team to avoid mistakes. You will generate ideas for how we can improve our ways of working, becoming more efficient and effective.  

• IT and data skills: You will be familiar with core Office software (Word, Excel, PowerPoint, Outlook) and will have experience managing multiple email accounts. Ideally, you will be comfortable with spreadsheets and analysing data although you do not need to have specific expertise in this area. Experience using SharePoint, MS Teams, Zoom and Slack is desired.  

• Communication: You will communicate effectively with the team to set expectations, adjust to changing priorities, and keep them up to date with your progress.  

• Experience: You will have had prior experience in an administrative support role, ideally in a national team managing complex programmes or working in primary or secondary care.  

We are recruiting for a Senior Financial Accountant to join our team in Finance.

Job Title: Senior Financial Accountant

Location: Homeworking with a requirement to work periodically at Head Office (Vauxhall, London) 
Salary: £53,000 per annum (plus an additional £3000 London weighting allowance if applicable dependent on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as the Senior Financial Accountant. 
This is an exciting role within the finance team at Refuge working as part of the Corporate Services directorate. The finance team is on a change journey and this role is a great opportunity for someone with a keen eye for seeking efficiencies, enjoys process improvement and who has implemented change in previous roles, to bring their skills and experience to the team. You will have the opportunity to make a big impact through your work. This role will be the lead on matters relating to the accounting and treasury function. 

This role reports to the Head of Finance and will be a key member of the finance leadership team, working together to create a finance function which is fit for the future.

Closing Date: 09:00am 2 December 2024

Interview Date: 11 December 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About the Investment team

The Investment team is responsible for selecting portfolio partners, managing our investments and supporting our portfolio partners to improve and scale their impact. 

The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. 

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.   

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. 

The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. 

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our portfolio partners and the young people we serve.

Job description – Senior Impact & Performance Analyst (SIPA)

The Senior Impact & Performance Analyst (SIPA) is essential to advancing Impetus's mission through providing a clear picture of both the impact of our portfolio partners and the effectiveness of Impetus's support. In so doing, it ensures that strong data collection, rigorous analysis, and actionable insights are at the heart of Impetus’s efforts.

This role is ideal for a motivated, detail-oriented team player passionate about driving social impact. Collaborating closely with the Investment Director - Impact Lead, the SIPA will manage end-to-end data processes, from collection through to analysis and reporting, ensuring data remains accessible and actionable. This role then requires strong communication skills to engage with cross-functional teams and portfolio partners, presenting insights clearly to enable impactful, data-informed decisions.

The SIPA will additionally develop performance management tools, such as those within Salesforce, and champion organisation-wide data accessibility.

About this role

To make a real difference to the lives of young people, we believe it is essential that organisations have strong data on their programmes and performance, and a culture of using it with curiosity to deepen their impact.

The Senior Impact & Performance Analyst (SIPA) role at Impetus is integral to enabling us to do the same:

1. To understand how our portfolio partners are performing: the impact they are having, the growth they are achieving and the progress they are making on EDI commitments.
2. To understand how we are performing: how effective our support for portfolio partners is and the impact we’re having on them.
3. To use insights from this information to enable our team to continually improve our support to our portfolio partners to help them become stronger, better and bigger; to reduce the gap between young people from disadvantaged backgrounds and their better-off peers in school attainment, access to university and finding and keeping a job.

Key responsibilities

1.    Data collection and management

• Map annual performance reporting calendar for all relevant stakeholders.
• Maintain and develop templates and processes for i) collecting internal and external data and ii) generating key performance reports. 
• Manage and develop performance databases and knowledge, ensuring i) they meet the needs of different users within Impetus, ii) compliance with GDPR and data security. 
• Lead the collection of tri-annual performance and annual survey data from portfolio partners, Impetus teams and other stakeholders, including significant liaison with Investment Directors.
• Lead and document processes for auditing data quality and understanding nuances in data (e.g. the different outcomes our portfolio partners target, and the different groups of young people they work with).

2.    Performance reporting, analysis, and presentation

• Support definition of KPIs and measurement scales where relevant.  
• Produce regular performance reports vs. KPIs for key stakeholders: Investment Team, all staff, Investment Committee, SMT, Board, and Impetus’ donors and co-investors. 
• In collaboration with the Investment Director, run our tri-annual ‘portfolio review’ process, incl. data collection from portfolio partners, analyses on performance data, pulling-out key insights and risks, agenda-setting, session-planning, facilitation and follow-up.   
• On an annual basis run more detailed and comprehensive analyses on performance data, including portfolio partner outcomes vs. benchmarks, to inform the focus of our annual review. The Annual Review aims to give a full view of our impact and value for money in the year and seeks to improve our programme of capacity-building support.  
• Produce clear and insightful summary presentations in PowerPoint, for a range of audiences.
• Design and develop tools to help make information more accessible for a range of stakeholders, including external comms.
• Present and communicate data (incl. in ad-hoc reports) to help facilitate discussions, enhance our work, and influence internal and external stakeholders.
• Document and track progress against agreed actions from Annual Review and Portfolio Reviews, including for strategic planning and projects; implementing relevant actions where appropriate.

3.    Leading on key organisational and ad hoc data/performance projects to deepen understanding of Impetus’ and our portfolio partners’ performance and impact

• Support in the development and ongoing review of Investment team and Impetus-wide impact strategy, plus the scoping and planning of projects within this.
• Play a leading role in ongoing efforts to benchmark portfolio partner outcomes and trace the impact of Impetus’ work on charity performance, including with a value for money lens.
• Lead efforts to transfer all portfolio partner performance data and collection onto Salesforce, including advising the Digital team, wireframing, setting up accessible dashboards and supporting change management efforts.
• Lead ad hoc data/performance projects, such as: i) cross-portfolio analyses of portfolio partner income, costs, staffing and EDI metrics, and ii) supporting portfolio partners to upskill data/ impact management capabilities.
• Work closely with Impetus’ Communications team to support efforts to ensure all staff have a strong understanding of our impact, and that of our portfolio partners, and are confident in speaking to it in their respective work (e.g. Philanthropy in pitching, Public Affairs in comms. on our impact/ use in policy work).  
• Be Impetus’ key point of contact for data and impact, providing support, advice and training on data management and analysis for the wider Impetus team where needed, including contributing to digital transformation efforts.

The SIPA may also be asked to support on other workstreams on an ad-hoc basis.

Person specification

Essential

• Passion for drawing insight from data to continually improve performance and impact, with a strong affinity to Impetus’ mission and EDI commitments.
• A background including data analysis, with the ability to produce high-quality outputs to clearly explain findings and tell a meaningful story.
• Highly analytical and numerate:
  • Experience manipulating, processing, and extracting value from sometimes large and nuanced data sets.
  • Advanced proficiency in MS Excel and PowerPoint.
  • Experience of working with CRM systems (experience with Salesforce a bonus).
• Highly attentive to detail, with a clear approach to auditing own work and analyses, and suggesting process improvements.
• Strong communication and relationship-building skills:
  • Able to form productive, trust-based relationships with colleagues and external partners.
  • Experience of tailoring communications and presentations to a range of different audiences (incl. non-technical ones).
  • Experience in facilitating team-wide discussions.
• Strong planning and time management:
  • Able to make right trade-offs or seek timely input from line manager to prioritise work.
  • Ability to lead on organisational projects, taking responsibility for planning, scheduling and monitoring own and others work to meet key deadlines and requirements.
• Displays tenacity and initiative, with a desire to seek out and act on feedback.

Desirable

• An understanding of education or youth employment sectors, and of the outcomes Impetus targets. 
• Experience in running training sessions to improve data literacy across teams.
• Experience of change management (i.e. digital transformation).
• Knowledge and experience of using data presentation tools e.g. Tableau, Power BI or Google Analytics.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form) 
• Upload a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11.59pm Sunday 24 November 2024.

Interviews

First round interviews and an assessment task will take place on 2nd and 3rd December 2024. 

Second round interviews will take place on 10th December 2024. 

You will also be required to provide proof of your eligibility to work in the UK

Our commitment to equity, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

AI Training Programme Manager

Place of work: Remote-based with regular travel to London for events and meetings 

About Media Trust 

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation.  

We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support.

At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.

For more information about Media Trust’s work, see our 2023 Impact Report. 

About the role 

Are you passionate and knowledgeable about delivering training in AI and keen to apply your skills to lead a purpose-driven project? 

In partnership with the Centre for Public Impact with support from the Google AI Opportunity Fund, Media Trust is launching a pioneering new programme and we're looking for an experienced programme manager to lead on its delivery.

You will be empowering charities and under-represented creative talent, helping them gain AI skills to bridge the growing AI divide and prevent marginalised communities from being further excluded or disadvantaged. 

The programme will provide AI essentials training to two of Media Trust’s key beneficiary stakeholder groups: (i) small charities advocating for and supporting marginalised communities, and (ii) talent from under-represented backgrounds working, or aspiring to work, in the media and creative industries.

The programme is funded by Centre for Public Impact with support from the Google AI Opportunity Fund and we'll delivering free bespoke AI training developed by Google and external partners.

You will be responsible for designing the delivery calendar and managing the launch and delivery of this ambitious programme, which will run from January to December 2025. You will also manage the MEL (measurement, evaluation and learning) processes for the programme and produce a quarterly progress report for the programme funder.

You will provide insights and learning from the programme to help Media Trust design new AI-related and other digital skills training programmes for charities and/or creative talent from under-represented backgrounds. 

Key responsibilities 

Programme Management and Evaluation 

• Programme Management: Oversee the launch and delivery of this groundbreaking programme, ensuring all activity runs to schedule and on budget 

• Training Coordination: Plan, recruit and deliver training for 8 separate cohorts of c25 participants per cohort, coordinating with partner organisations, trainers and programme participants

• Participant Engagement: Recruit and engage programme participants, encourage participation and retention, support any accessibility needs and ensure the training aligns with participants’ needs and expectations 

• Training Content Development: Work closely with the trainers to create engaging, practical and tailored content, activities and resources to maximise learning 

• Monitoring, Evaluation, and Reporting: Manage the collection and analysis of programme data and insights, ensuring impact is evidenced with high-quality data and compelling case studies

• Budget Management: Manage the programme budget, providing accurate and up-to-date financial reporting

Partnerships: 

• Cultivate Relationships: Build and maintain meaningful relationships with charities and under-represented creative talent, creating collaboration opportunities 

• Networking: Represent Media Trust at third sector or media industry events to enhance our visibility and raise the profile of our work 

• Insights for New Programmes: Share latest trends and programme-related insights to help Media Trust secure new funders/partners for additional AI and digital skills training programmes for charities and/or creative talent from under-represented backgrounds

Marketing and Communications: 

• Programme Promotion/Recruitment: Work closely with the Marketing and Communications (MarComms) team to develop compelling promotional copy tailored to each target cohort

• Other Programme-Related Comms: Work closely with the MarComms team to write blogs, case studies and presentations about the programme and its impact

What we are looking for in you 

Essential Skills: 

• At least five years' experience of designing and delivering AI and digital skills training programmes, including facilitating workshops, training sessions and events

• Familiarity with AI and digital tools and a passion for staying informed and up to date with AI and digital trends.

• Proven skills in managing both in-person and online events, including participant and trainer coordination and logistics management

• Strong written, verbal and interpersonal skills; able to produce engaging and clear content for different audiences and communication channels

• Strong organisational skills, with the capacity to plan, prioritise, and manage multiple workstreams and deadlines effectively 

• Experience of effective budget management 

• Experienced in data analysis, monitoring and evaluation to support the assessment and communication of impact

• Proactive and takes initiative; can work effectively with minimal supervision

• Commitment to equal opportunities and Media Trust’s values 

Desirable Skills and Experience: 

• Experience of working with small charities and/or under-represented talent working in or aspiring to join the media and creative industries

• Background in the digital, media or creative sectors 

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

Working at Media Trust  

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer: 

• Remote working with a monthly co-working allowance

• 30 days annual leave (plus bank holidays) 

• Flexible First employer 

• Opportunity to work flexible hours 

• Pension contributions

• 2 volunteer days each year

• Opportunity to attend up to two Media Trust Open Courses each year at no cost to you 

Flexible working at Media Trust  

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Media Trust values diversity and is an equal opportunities employer. 

Registered Charity no. 1042733 

# Programme Manager 

Job Title: Head of Grants 

Reports to: CEO

Salary: £45,000 - £47,000 pa (dependent on experience)

Location.  Remote, home-based work and occasional attendance in Edinburgh office.  
 

Contract.  This will be a full-time, 35-hours post, but we may consider part-time arrangements to start with.  Some flexibility will be required to attend events and meetings away from Edinburgh. 

Responsibilities.  Head of Grants will have the following responsibilities: 

• Provide the lead for the Grants’ Department in the VF, managing relevant staff to best effect and shaping the Grant-Making Policy to suit the VF’s objects.
• Provide high quality policy, communications and strategic advice to the CEO and Trustees. 
• Liaise with other organisations (eg Cobseo, AFCFT, OVA, other charities) to formulate policy and to enable smooth and effective operation of the VF’s Grant-Making Policy.
• Deliver the Grant-Making Policy approved by the Trustees.
• Suggest changes to the Grant-Making Policy to the Trustees when necessary, having identified impact and backed by research where possible.
• Ensure the quarterly and annual grant-making schedules are maintained, including arranging meetings and providing briefing packs for Trustees.
• Manage workloads to match staff employment contracts.
• Provide effective grant-making processes and identify improvements when necessary.
• Oversee the grant management aspects of Salesforce.
• Provide good coordination between the Grants Department and other departments in VF and with contractors.
• Promote the VF culture:  cheerful, efficient and engaging effectiveness.
• Lead and manage the grants’ communications strategy.
• Overseeing the measurement of the impact of VF grants.
• Other duties and responsibilities as appropriate to the post and requested by the CEO. 
   

Experience and Qualifications.  Candidates should possess the following experiences, qualifications and skills: 

Experience

• Proven experience and success in a relevant Third Sector grants’ management role.
• Good understanding and knowledge of the Armed Forces’ elements in the Third Sector.
• Experience of conducting due diligence into grantees.

• Understanding of business functions such as HR, finance and information security.

• Demonstrable competency in planning.

• Working knowledge of IT and comms systems, including Salesforces and MS 365.

• Excellent organisational and leadership abilities.

• Excellent interpersonal skills.

• Aptitude in decision-making and problem-solving.

Qualifications

· Degree or equivalent (Must)

About Us

The Veterans’ Foundation (VF) is an independent grant-making charitable foundation. It has established a substantial grants’ programme to support charities and organisations in the UK that provide charitable support to those in need among serving armed forces personnel, veterans, operationally qualified seafarers and their immediate families.  The charity has grown rapidly since inception in July 2016 and has to date (Oct 24) given away more than £25M to good causes and handed out around £1.6M to good causes each quarter for the past year. 

The VF supports a broad range of charities and organisations that deliver a wide variety of projects to members of the armed forces’ community including those that reduce homelessness, increase employment, provide welfare and medical support, increase confidence and social integration, as well as reducing dependence on alcohol and drugs.  The VF gives priority to charities and organisations who can demonstrate that they are directly involved in the provision of support to those in need, and that are well-run organisations of low to medium wealth while also recognising innovation.

Since inception, income has come mainly from the Veterans’ Lottery, however, individual and corporate donations have grown significantly, and we now have staff focusing on this too. 

The VF’s office is based in New Town in Edinburgh’s city centre.  The VF’s staff consists of 13 employees:  Chief Executive Officer, Chief Operating Officer, 2 x staff in Finance, 3 x staff in Grants and 5 x staff in Fundraising.  We now seek someone to fill a new post as Head of Grants.