Senior Digital Marketing Manager Jobs in Bermondsey, Greater London

The Senior Direct Marketing Executive will be a key role within the Acquisition Team, as the expert in digital fundraising, a key area of growth in line with the Fundraising Strategy.  We are looking for someone who can support the Trust’s aspirations for digital transformation and ensure excellence across our digital fundraising activity.

Location/base: This role will be based from home, but with an office ‘hub’ for collaborative team meetings.

This role sits within the Individual Giving & Legacy team, reporting to the Acquisition & Development Manager.  It also works closely with the wider Fundraising Division, and cross functionally with other teams within the organisation.

What We Offer

In addition to your salary of £35,000 - £38,000, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

Please follow the link provided to see a full job description/apply for this vacancy via our website.

We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. It will include identifying new funding opportunities as well as producing several initiatives including building our regular donors, corporate partnerships and legacy campaigns. 

We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.

This senior role will be part of our communications and fundraising team reporting to the Marketing Director and managing one member of staff initially.

This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK).

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

About the role

It’s been an exciting year for the CoppaFeel! Marketing team; we’ve had a brand refresh, onboarded new agencies, launched award winning campaigns and grown a partnership with Love Island. And it’s all been in the name of our mission; to ensure all breast cancers are diagnosed early and accurately in young people.

We are looking for an exceptional Head of Marketing to lead our Marketing team, help shape the direction of and oversee our 2025 campaign, and collaborate with other Heads of Departments to deliver CoppaFeel!’s three year organisational strategy.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

Duties and Responsibilities

• Work as a valued part of the CoppaFeel! Leadership team to deliver the organisational strategy, shape the culture and influence cross departmental ways of working.

• Lead the CoppaFeel! Marketing team - setting direction, supporting growth and overseeing performance. 

• Inspire and motivate the personal development of team members. 

• Directly line manage the Marketing Manager, Social Manager and Digital Marketing Manager (subject to change, to be discussed at interview).

• Lead on the delivery of CoppaFeel!’s marketing strategy and management of marketing output across the charity.

• Lead on the delivery of the annual marketing campaign to create award winning, impactful work that raises awareness of CoppaFeel! with our target audience. 

• Manage key third party agency relationships. 

• Oversee and develop audience insights and segmentation. 

• Ownership of the marketing budget and quarterly re-forecasting. 

• Contribute to quarterly all staff team meetings.

• Develop long term partnerships and relationships with key stakeholders both in the breast cancer space and marketing sector that bolster CoppaFeel!’s growth and awareness with young people. 

• Ensure rigorous reporting and analysis of marketing activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving. 

Skills, Experience and Qualifications

Essential

• Minimum 5 years experience working in a marketing/brand communications role.

• Demonstrable experience of implementing marketing strategies. 

• A strong track record of delivering multi-platform, integrated awareness campaigns, with an understanding of media planning, creative, PR and social media planning, creative, PR, social.

• A leader with the ability to develop and motivate a multidisciplinary team to achieve high standards. 

• Clear understanding of audience insight, including experience targeting and tailoring campaigns and communications to CoppaFeel!’s 18-24 year old target audience.

• Experience developing and managing strong relationships with a range of stakeholders.

• Budget management. 

• Agency management. 

• Strong negotiation skills. 

• Experienced in tracking and reporting on campaign success against KPIs and ROI.

Desirable

• Knowledge of the challenges / limitations of working in the charity sector.

• Knowledge of planning and buying media vs securing “earned media”/pro-bono partnerships.

• Experience of working for a youth focused brand or charity.

Application information

Applications will close on 23rd October 2024, with first round interviews, w/c 28th October and 2nd round interviews w/c 4th November. 

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date; we expect a high volume of applications so do encourage early applicants. 

Main benefits, Terms & Conditions

Annual Leave: 22 days pro rata (plus public holidays). Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.

A hybrid of office and flexible, working Daily Flexi Time: starting anytime between 8am and 10am. Working from home up to 3 days per week (pro rata).

Training: We have a budget each year for employees training and development plans.

Equality, Diversity & Inclusion Statement

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

The Vacancy

*The application page will give you a single 'Upload your CV' option. Please use this CV upload option to upload a single document that includes both a Cover letter and a CV within a single document. Please use the Cover letter to outline how your skills, experience and knowledge meets the essential criteria of the role *

Job purpose

We are looking for an experienced digital communications professional to play a key role in improving our digital communications. Reporting to the head of communications, marketing and digital, the role will oversee the development of a new RCVS Knowledge website, developing our use of user data and insights and managing the development of engaging content.

As project manager for the RCVS Knowledge website development from discovery to launch, you will be working closely with your colleagues in our small and friendly communications team, as well as with internal stakeholders and external suppliers to help us realise our vision of a well-designed, user-friendly website which meets the needs of all our audiences.

You will ensure that we have a shared understanding of our requirements across the RCVS Knowledge team and with the supplier, and that these requirements are informed by audience data and insights. In addition, you will also take the lead on auditing our current site content and developing a strategy for developing relevant, high-quality content in time for launch and beyond.

You will have recent, relevant experience of leading website developments of significant size and complexity, with a passion for user-centred design and creating high-quality content.

Key responsibilities

• Act as the main point of contact between RCVS Knowledge and the digital agency, and internally with the website project stakeholders.

• Work with internal and external stakeholders to ensure user needs are understood, manage the development of the project plan, establish regular meetings to share progress and seek input and deliver to agreed timescales.

• Develop website goals and KPIs which support the RCVS Knowledge communications, marketing and digital strategy.
• Manage documentation for project governance as needed, including issues and risk logs.

• Lead on our content audit and strategy for the new website, considering user needs and supporting our organisational objectives.

• Create and edit a range of content for the new website which supports user experience and meets current best practice for SEO and accessibility.

• Oversee the content migration to our new website.

• Ensure all internal users receive training on the new CMS appropriate to their level of access.
• Ensure all activity is undertaken observing the requirements of data protection legislation (GDPR).
• Contribute to the development of a new communications, marketing and digital strategy.

• Using tools such as Google Analytics, ensure we are reporting against our agreed objectives and make recommendations based on the data and insights available.

• Ensure the wider RCVS Knowledge team and senior team are kept up to date with project progress.
• Provide additional informal training to staff on the use and interpretation of analytics.
• Undertake any other duties in line with the objectives of the post.

Essential Criteria

 Skills, Knowledge & Experience

• A track record in, and passion for, digital communications gained in either in-house or agency roles.
• Experience of managing website projects from end to end including agency management, stakeholder management, build, design, testing and content creation.

• A solid understanding of content design, user experience and web accessibility.
• Experience of developing digital content which follows best practices and is engaging and inspiring for a range of audiences.
• Excellent writing and editing skills.

• Proficiency in Google Analytics, analysing data to inform decisions around improvements.
• A great understanding of SEO and the impact good content has on search visibility.

• Experience of and confidence in working with content management systems.

• Ability to build strong and effective working relationships internally and externally.

• Excellent organisational skills with the ability to manage multiple projects and deadlines in a dynamic environment.

• Patience, initiative, sound judgement, and willingness to work as part of a team.
• Great communication skills – written and verbal.
• High-level of IT literacy, proficient user of Microsoft Office tools and project management software.

Desired skills & experience

• Experience working in the communications, marketing and/or digital function of a small/medium-sized organisation, or evidence of how you would apply skills learnt in a different context to a charity of c20 staff.

• Experience of different project management approaches e.g. agile and waterfall.
• Facilitation and workshop experience.

• Experience of establishing new ways of working and successfully embedding them to secure effective use of resources.

1st Interview - Thursday 10th October (via Teams online)

2nd Interviews w/c 14th October (in person)

Please note that there are x2 positions available for this role.

This role sits within the Digital Section in the Communications Directorate, reporting into the Digital Marketing & Fundraising Manager. You will work within an ambitious and passionate digital team and across the organisation to develop our holistic digital strategy through the oversight and management of digital channels, plans, and schedules, and by implementing the plans as well as empowering the teams to manage their own digital campaigns.

The post holder will also provide training to teams as part of our objective to upskill the organisation. The post holder will also be responsible for finding opportunities to generate leads and push new and innovative ideas.

You will have experience of using digital marketing and fundraising techniques with a test and learn approach, including social, PPC, display and email.

If you are an ambitious experienced digital expert looking for your next challenge and would like to play a key role in The Salvation Army’s digital growth, this could be the role you’re looking for.

Happy to talk flexible working

At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department.

Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), home-based working (irregular office attendance less than 1 day per month at a Salvation Army site), job sharing and compressed hours (full-time hours condensed into a shorter week). If you would like to know more or discuss any details about this vacancy, please contact us.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Working hours: Minimum of 35 hours per week

Closing Date: Wednesday 2nd October 2024

Interview Date: To be confirmed

Appointment subject to satisfactory references, proof of right to work in the UK,

For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Are you an experienced fundraiser looking for an opportunity to manage a team and drive forward the future of Virtual Events fundraising at a loved national children’s charity? Then look no further! 

Salary 

The salary for this position is £43,617 per annum. 

Key Responsibilities

This is a varied role where you will: 

• Lead the virtual events team in the planning and delivering of bespoke events and social media challenges.  
• Collaborate with fundraising, marketing teams and external agencies to develop new and existing products.  
• Deliver exceptional supporter experience.  

If you’re an innovative individual, looking for your next role, we want to hear you.  

Skills, Knowledge and Expertise

We’re looking for someone with: 

• Previous experience working with fundraising.  
• Experience delivering social media challenges and other virtual events.  
• Strong project management skills.  
• Stakeholder management skills.  
• Knowledge of paid social marketing delivery, tracking and optimisation.  
• Experience developing innovative new products.  

About The team 

Virtual events raise significant income and the team is a crucial part of the mass participation department, which sits within public fundraising.  The mass participation department is also responsible for 3rd Party challenges events, bespoke events, gaming and streaming, and product development, raising £6m per year overall.   

How to apply 
 

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. 

Closing Date: Monday 14th October   

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  

Our commitment to Equality, Diversity and Inclusion

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website. 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

As our Mass Fundraising Acquisition Marketing Manager (Events) you’ll be part of an in-house team of marketeers responsible for driving mass, new customer acquisition across a portfolio of fundraising products and activities, including events, integrated brand and fundraising campaigns, cash appeals, and regular giving activity.

You’ll collaborate with our creative, media, and third-party agency suppliers, supporting the Senior Mass Fundraising Acquisition Marketing Manager in the development, execution, and optimisation of multi-million pound, omni-channel marketing and fundraising campaigns and marcomms within the overall British Heart Foundation (BHF) integrated media plan.

Additionally, you’ll work across a portfolio of fundraising activities, ensuring tactical delivery and optimisation to deliver transformative customer experiences and drive growth in support and income through mass new customer acquisition.

By putting the customer at the heart of everything you do, you’ll ensure that they feel central to our work and achievements, motivating them to continue funding our research in the long term.

Working arrangements 

This is a fixed term contract until 11 April 2025, covering family leave. We are looking for the successful candidate to be able to start with us ASAP .

This is a blended role, where your work will be dual located between your home and our London office. 

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview. 

About you

As our ideal candidate, you will bring extensive and demonstrable marketing experience in designing, developing, and managing integrated, multi-channel marketing plans, delivering successful commercial outcomes, particularly in new customer acquisition and fundraising/income growth.

With excellent interpersonal skills and a proven track record of success in a fast-paced, effective marketing team, you’ll have experience in paid media planning and optimisation across a full range of marketing channels, especially digital.

Highly numerate, with excellent planning and project management skills, you’ll possess extensive and evidenced marketing expertise, a comprehensive understanding of different marketing approaches, and the ability to use marketing to secure support across a broad range of channels. You will also have experience managing third-party agencies.

Preferably, you will also have an understanding of product and audience motivation in mass fundraising and/or experience of income-generating product or commercial plans.You can translate insights into action using your outstanding data and analysis skills, to optimise performance and engagement. Additionally, you’ll have experience managing significant expenditure budgets and executing departmental plans.

Senior Individual Giving Officer 

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of one day per week in the office.

Salary: £34,525 per annum 

Hours: 35 hours per week 

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.    

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.

Experience required 

• ​Managing direct marketing campaigns in a charity environment.
• Leading projects from start to finish within given budgets and timescales.
• Creating compelling and professional communications for a variety of audiences and channels. 
• Analysing campaign results and using insight to optimise future campaigns.
• Collaborative working with multiple internal and external partners to deliver campaigns. 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements
• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
• Season ticket and cycle loan
• Pension scheme
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.

Job Title: Senior Engagement & Loyalty Manager (Email Marketing & Digital Mobilisation Lead) 
Job Location: UKO London Moorfields 
Salary: £54,081 per annum based on 35 hours per week (Plus ILW if applicable) 
Contract Type: 12 Months Fixed term Contract (Maternity Leave) 

Do you love using insight and creativity to generate ambitious, audience-focused engagement strategies? Do you have a passion for engaging support through digital channels?  

We are looking for a dynamic leader to take the reins of our email marketing and lead generation programmes, inspiring tens of thousands of people to support the Red Cross. Reporting to the Head of Engagement & Loyalty, you’ll use your digital skills to develop how we engage and mobilise our supporters (financial and non-financial), driving compelling digital programmes that inspire both new and existing supporters.

You’ll join a team who are leading the way in how we engage with supporters and customers, finding reactive and worldly-relevant fundraising opportunities for us to attract support – ultimately helping us to achieve our mission and strategic goals.

Leading the way on our digital channels, you will also work on our large-scale emergency appeals that involve a full range of channels – DRTV, telemarketing, mailings, SMS and more – so we’re looking for someone with a full range of multi-channel experience who can specialise on the digital side.
 
Wondering about a day in the life of a Senior Engagement & Loyalty Manager?

You'll be: 

• Meeting regularly with colleagues to ensure email marketing programme is planned, delivered and optimised based on results and supporter insight 
•  Reviewing results with the digital and telemarketing teams to optimise lead generation and conversion plans based on campaign performance
• Collaborate across the newly created Engagement & Loyalty funnel (including Emergency Appeals, Legacy Marketing, Events, E-commerce & Regular Giving) to drive optimisation – both in our email/lead generation programmes and ways of working
• Planning and leading workshops to strategically plan multi-channel, multi-proposition supporter journeys (digital and offline – including but not limited to email, mailings, telephone, paid social)
• Co-create the annual Engagement & Loyalty budget, closely monitor campaign forecasts, income and expenditure. 

What will you need to be a successful Senior Engagement & Loyalty Manager? 

• Understanding of the different marketing acquisition and retention channels and methodologies – primarily this role will lead on email marketing and lead generation via paid social adverts 
•  Specific knowledge and skills in email marketing and ESPs - ideally Salesforce 
• Ability to plan campaigns and communications that engage, motivate and inspire mobilisation from a range of supporters/customers.
• Skilled at critically appraising creative and copy from concept to completion.
• Excellent and extensive understanding of the full range of paid, owned and earned channels, metrics used to measure response and how channels inter-relate on/offline.
• Extensive experience in cross-channel communications planning, and campaign planning, execution, and optimisation (including digital, mailings, telephone marketing).
• Experience in managing large scale print, telephone and email campaigns 

The closing date for completed applications is 23:59hrs on Sunday the 6th of October 2024 with interviews to follow.

Please apply early, as we’ll be reviewing candidates throughout. We reserve the right to close the ad in advance of the published date.

In return for your dedication and expertise, you’ll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance: Access to mental health and wellbeing assistance.
• Team Working: Champion our mission in a collaborative team.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

Together, we are the world's emergency responders

Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.

We are looking for someone to join our Public Fundraising Team as a Senior Challenge & Public Events Officer, to independently manage and have overall responsibility for leading on the planning and delivery of a pilot bespoke running event happening in May 2025. 

The ideal candidate will have experience of project managing large-scale events with exceptional organisational skills; developing multi-channel marketing plans; developing and delivering complex stewardship journeys, and have strong relationship management skills. 

Please note that this is an 8-month opportunity, of 21 hours per week. Due to the time-sensitive nature of planning this event, we are looking to have someone in post by mid-October. Please take this into consideration when submitting your application.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 2nd October 2024

Interview date(s): Rolling basis - Early applications are encouraged as the role may be closed early if the opportunity is filled. 

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Salary:  £34,085.47 (plus London Weighting of £5,023.71 if applicable)

Location: Remote, office based or flexible working

Contract: Permanent

Hours: Full time 37.5 hours

Closing date:Thursday the 10th of October at 11:30pm

Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing and digital channels? Then join Shelter as  Senior Direct Marketing Executive in our Retention team and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.

About the role

This pivotal role will see you working with colleagues across the IG team and with wider fundraising colleagues to deliver the Individual Giving (IG) and Retention strategies, working to:

- Increase lifetime value of cash, regular giving and lottery supporters

- Manage key projects and exceptional fundraising campaigns with significant income and expenditure targets

- Give supporters more control of how they give, when we contact them and the content that will mean most to them at their stage in their supporter journey.

- Make sure that each campaign builds strong supporter relationships and long-term commitment to Shelter

- Develop inspiring multi-channel integrated campaigns to create accurate, consistent and engaging experiences at every supporter touchpoint.

- You’ll have the opportunity to deliver audience-led new product and propositions to engage and retain supporters in innovative ways.

- You’ll work across teams as part of our matrix colleague, collaborating on new strategies for creating

- Manage budgets for individual campaigns and help with forecasting income and expenditure targets

About you

Passionate about outstanding supporter experiences and maximising income opportunities, you have demonstrated experience of direct marketing and digital channels such as direct mail, SMS, telemarketing and email.

You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. You’ll be highly collaborative, flexible and diplomatic in your approach to managing internal and external stakeholders to deliver results.

What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions and have a demonstrated knowledge of project management and development, and will be able to manage multiple projects at once.

You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:

• We enable decision making
• We create change and align behind our strategy
• We are open to risks and learning from our experiences

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter.

We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job title: Senior Data and Innovation Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £43,500-£47,500 (London) or £42,000-£45,500 (Manchester and Birmingham)

Hours: full-time (37.5 hours per week), part-time considered (minimum 30 hours per week)

Contract: Permanent

Overall purpose

Reporting to the Director of Finance and Operations initially, the role holder will have technical leadership and overall responsibility for managing the Data and Innovation team. This team helps Breaking Barriers maximise the value of its data, by conducting analysis and managing the CRM (Salesforce) and related software.

The team works across all areas of the organisation to improve processes, unlock efficiencies through automation and generate insights from data. They ensure that data is utilised to inform any innovations or refinements to our services.

The successful candidate will be an entrepreneurial manager with a high level of data literacy. We are looking for someone strategic, highly organised and a strong people and team manager. They will be confident at communicating data in a variety of ways to a large range of audiences, identifying key take-aways and the broader implications of the findings on our clients and programming. They will also be able to train others in key data analysis and communication skills.

Breaking Barriers is a fast-growing organisation, the ideal candidate will embrace the challenge of growing the team and Breaking Barriers’ data presence externally.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Job title: Senior Communications Manager

Manager: Head of Public Engagement

Line reports: Communications and Campaigns Officer

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours), open to 4/5 days per week

Contract: Permanent

Overall purpose

The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff. 

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.

Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials. 

You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.

The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We’re looking for two creative individuals to join us as Marketing Officers and play a vital role at the heart of our marketing operations. We encourage you to apply if you have good verbal and written communication skills and are looking for an entry-level role, preferably with some background knowledge in communications or marketing. Above all, showing a passion to make a difference to one of the biggest social issues of our day – ending the housing emergency.

About the role

The Marketing Officer role reports to the Senior Marketing Manager. The focus of this role will be to support on creative and paid media plans for integrated national and local marketing campaigns, across a variety of Shelter functions. The role will receive on the job training for key marketing skills like writing creative briefs and running paid social campaigns.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Marketing team works together to communicate the housing emergency and its solutions in relevant and engaging ways. This helps key audiences understand what we are fighting for, why and how.  We work closely with our Services, Campaigns, Fundraising and Retail divisions to help achieve strategic objectives.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.