Scheme Manager Jobs in Greater London
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JOB DESCRIPTION AND PERSON SPECIFICATION
LGBTQ+ Project Worker (Supported Housing)
This role provides support to LGBTQ+ people who are living in Stonewall Housing supported accommodation or in the community. The goal is to help people prepare for independent living in their own tenancies. People usually stay with us for 6 – 18 months and the project worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Project Worker then puts together a support plan and meets regularly with residents to provide support, challenge and encouragement as they make their journey.
Collaborating closely with our housing providers, our project worker will actively develop fresh partnerships within the local community to enhance the support and services available to our residents.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
· To work 2.5 days per week in Newham and 2.5 days per week in Ealing, working flexibly across both sites with a total of 12 residents.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
The client requests no contact from agencies or media sales.
£49,933 per annum
Full time, 35 hours per week
Permanent contract
London based contract with the option of hybrid working in the office and from home*
Are you technically minded with an eye for detail and a drive to ensure systems work effectively?
We are looking for a new Digital Officer to support our channels and meet the needs of staff and members. You will work closely with the current Digital Officer to ensure the CSP website and associated sites, interactive CSP community groups, professional network microsites and email systems operate optimally, and will work with our external agency and third-party suppliers on technical requirements, support, and proactive and responsive maintenance. You will also work closely with members of the wider Corporate Communications team, staff across the CSP including the library, practice and development teams, IT, and staff and member website contributors.
To undertake this role, technical knowledge of content management systems (preferably Drupal), payment systems, integrations, email marketing tools, Google products and image editing software is required. An understanding of W3C web standards, user experience, development workflows, and agile methodology is also needed.
For an informal discussion about the role, please contact Ruth Paget, Digital Channels Manager, at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 2pm, 7 November 2024.
Interview date: 25 November 2024 (in person at the CSP London office).
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Individual Giving Officer
Reporting To: Senior Individual Giving and Legacy Manager
Salary: £37,500 per annum
Contract Type: Full- time, Permanent.
About The Felix Project
The Felix Project is London’s leading food redistribution charity, dedicated to ensuring good food is never wasted and no one goes hungry. Last year, our nearly 180 staff and over 15,000 volunteers collected 32 million meals of surplus food, distributing it to Londoners in need through a network of over 1,100 community organisations, charities, and schools.
In London, one in five households with children lack reliable access to nutritious food, while the UK wastes 20 tonnes of food per second. The cost of living in London has risen by 24% in the last three years, and food prices continue to climb. About 14% of working families have turned to food support services for the first time in the past year, and 100,000 London families have less than £3 a day for food.
Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. The East London depot has a kitchen producing up to 5,000 meals per day from surplus food. A new 'Multibank' in Ealing distributes non-food essentials.
Purpose of the Job
As the Senior Individual Giving Officer, you will support the Senior Individual Giving and Legacies Manager developing our individual giving programmes, including acquisition through face to face and digital marketing, creation of DRTV and innovate within the space. You will confidently be mapping and delivering supporter journey and retention programmes. You will help develop existing and new propositions, products, audiences, channels and technology and help deliver creative supporter journeys that build long-term loyalty and value.
Benefits
- 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
- Enhanced Maternity and Paternity leave.
- Birthday day off.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Training and development opportunities.
- Employee assistance programme including 24 Hour GP helpline.
- Cycle to Work Scheme.
- Opportunity for free meals whilst working at our depots.
- After work activities such as Felix’s softball team, running club and cycling club
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.
We're looking for a kind, compassionate and resilient Step Down Worker to join our Homelessness service in Kent.
£25,755.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of a Step Down Worker is to provide ongoing support to IDVA clients where the risk has been reduced to a safer level or where a client is referred into the service as medium/standard risk.. The post holder will provide ongoing support which is bespoke according to need and will work in a trauma informed way providing holistic support to aid client's recovery from abuse. This post will be part of the male IDVA team and will work collaboratively with the IDVAs to manage case loads.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Provide ongoing support with a range of client needs including but not limited to attendance at court hearings, mental health, substance issues, and housing support.
- Knowledge of the criminal justice system. Understanding of Marac protocols.
- Support clients to obtain orders where needed and any other civil remedies available to them.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Attending all court and Case Management hearings with clients
- Carry out administration tasks in line with the role as directed.
- Supporting clients to set personalised goals in the form of a Safety and Support Plan.
- Assisting in the recording and reporting of customer incidents.
- Managing any ongoing risks and creating safety plans when required.
- Raising concerns of any increase in risk levels to senior IDVAs.
- Attend case management session with IDVA Team Leader
- Developing productive relationships with partner organisations to improve service outcomes.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the
health and safety of yourself and colleagues.
- Encouraging clients to attend relevant programmes when appropriate.
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to
- Adhering to all other Look Ahead's policies and procedures.
- Engaging in learning and development activity to increase knowledge and skills.
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the IDVA Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
What you'll bring:
Essential:
- Some domestic abuse knowledge or experience
Desirable:
- Experience working in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website.
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.
We now have a need for two Development Officers to work closely with the Development Director and Development Manager in developing our trusts and foundations and statutory income streams, managing the accounts of existing supporters and generating income through securing new funding relationships. This role will involve a diverse range of work, from identifying prospects, creating compelling funding proposals, through to successfully managing relationships with funders.
One of the new Development Officers will have line management responsibility for a Development Coordinator, while the other Development Officer will not have any line management responsibilities. If you have a preference for one or other role, please note that in your application.
Success in this role would mean that, after six months you can:
• Confidently write and speak about Tender’s work, and how we prevent violence against women and girls, to a range of different funders.
- Write clear, compelling funding applications for five-figure sums to a range of funders.
- Proactively maintain positive relationships with funders you are responsible for managing.
- Support and work flexibly with other members of the Development team so that we can collaboratively reach our fundraising goals.
- Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies.
Please see the “Guidance Notes for Applicants” section at the end of the application pack for full details of how to apply. We ask for a copy of your CV and a 1 – 2 page supporting statement. We are happy to consider alternative application formats, such as video applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SOS Children’s Villages UK is part of a global federation, founded in 1949. SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working in over 130 countries, we are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now recruiting for a Trust and Foundations Officer, with experience of securing funds in any sector who enjoys picking up the phone and building relationships with donors. This is an exciting opportunity to join an ambitious and progressive team, working within an international federation that supports children and young people across the world.
You will have the opportunity to:
- manage and grow a portfolio of small to medium trusts and foundations, increasing income by identifying new prospects and through the stewardship of existing donors.
- write high quality applications and communicate accurately and transparently on the progress made with donors’ funds.
- work with our network of international programme experts to develop expertise in key programme areas and build your knowledge of international development.
- support colleagues with applications and reports to large funders, building experience of working with institutional partners.
This role sits within the Programme Funding Team and suits an ambitious self-starter with excellent IT, research, communication, writing and organisational skills with an interest in developing their knowledge of international development.
To Apply
Please read the full job description within the Candidate Pack, and submit a copy of your CV and a covering letter.
The deadline for applications is Sunday 17th November at 17.00 UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
The client requests no contact from agencies or media sales.
Finance and HR Administrator
Contract: Permanent, full-time (subject to successful completion of a probationary period of three months)
Salary range: £26,000-£30,000 per annum, depending on experience and qualifications
Based: South Kensington, London, Hybrid.
About the Role
We are seeking a full time Finance and HR AdministratorHuma to support timely processing of financial transactions, accurate accounting, consistency of financial records, supporting the year-end close as well as supporting the HR advisor with administrative tasks.
As the Finance and HR Administrator, you will become an integral part of our dedicated team, ensuring the smooth functioning of the HR and financial operations.
Duties and responsibilities
- Accounts receivable: review and issue of sales invoices, processing and uploading, and debt recovery, and follow-up invoicing queries.
- Processing direct debits and credit card expenses.
- Cash and bank reconciliation and updates of bank and deposit balances.
- Recording receipts: subscriptions, legacies, grants, gift aid & investment income.
- Reconciliation of receipts in the financial system and the CRM system.
- Ensuring accurate VAT coding and assist in the preparation of VAT returns.
- Support balance sheet account reconciliations.
- Support for ad hoc general accounting tasks as required.
- Manage the onboarding and offboarding process for employees including handling onboarding communications, HR system setup, stakeholder notifications, and IT ticket requests.
- Maintain and update the HR system, ensuring all employee records are accurate and up to date.
- Prepare internal correspondence and communications as needed.
- Oversee the HR and Finance inboxes, managing enquiries.
- Coordinate internal staff training sessions, ensuring smooth scheduling and communication.
- Maintain personnel files and general HR record-keeping.
About us
Founded in 1830, we are the UK's learned society and professional body for geography. Discover our history and find out how our work and people contribute to the advancement of geography worldwide.
As a charity, learned society and professional body we serve an exceptionally wide range of public and professional audiences, including our 16,000 members. We reach millions of people each year through our work to advance geography and support geographers.
The Society offers professional accreditation to members through Chartered Geographer status.
Benefits
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Closing date: 11.59pm on Sunday 3 November 2024.
Interviews are planned to take place on Monday 11 November 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society is committed to equal opportunities and values diversity in its workforce.
No agencies please.
We're looking for a kind, compassionate and resilient Complex Needs Support Worker to join our Heaney Cluster service in Kensington and Chelsea.
£27,352.00.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you're making a difference? You'll feel at home here.
There are 5 hostels in the cluster ranging from high, medium to low support which are all based in the borough of RBKC.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues. The Assessment Centre is staffed 24/7.
The hostels are in close proximity to each other, and staff will be expected to work across the units. Three of the hostels supports both male and female customers and one is males only.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
* Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
* Report any observations relating to customers welfare
For the full list please see our website.
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience (mental health)
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
This challenging role will support the delivery of Cruelty Free International’s public affairs strategy.With a focus on promoting the organisation’s political objectives to governments, parliamentarians, and political institutions in the UK and European Union. With an emphasis on the UK, by helping to develop and maintain professional relationships with key decision-makers and their staff, your strong research, communication, and organisational skills will enable you to help the organisation make the most of any advocacy opportunities that may arise, and to keep key 3 stakeholders well informed about Cruelty Free International’s political objectives both internally and externally. Overall, the Public Affairs Officer – UK & EU role will play an essential role in delivering the organisation’s public affairs agenda in the UK and European Union, and in doing so will make a substantial contribution to the cause of ending animal testing.
The client requests no contact from agencies or media sales.
Summary
The role is an exciting opportunity for an outstanding individual to join the Philanthropy and Partnerships team at Diabetes UK. With more people living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. You will lead on prospect research and pipeline management across the Philanthropy and Partnerships (P&P) team, developing a clear strategy that focuses on sourcing prospective donors to fund key priority projects. You will be the overall stewardship lead for the team, overseeing and enabling excellent stewardship - including the creation of materials and delivery of events. You will lead on ensuring compliance with fundraising best practice and will introduce new processes to enhance our efficiency and impact as team. You will lead a function that offers critical expertise and resource to drive income growth, now and in the future.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview(s) date: TBC
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
In this role you will:
- Act as the strategic lead for prospecting and data and information management that underpins all of the Philanthropy and Partnerships teams activities working closely with external partners and internal stakeholders.
- Design and implement innovative and data driven strategies for prospect research, moves management, partnership approval and pipeline development
- Develop and deliver an exceptional stewardship programme, encompassing donor communications, events and impact reporting
- Evaluate and provide critical analysis of fundraising and prospecting activity to deliver actionable insight, process innovation and project management
- Line manage a small team focussing on donor communications, events and prospect research
- You will also be responsible for motivating a small team and actively engage with the wider philanthropy and partnerships team, other directorates and external audiences to maximise opportunities for collaboration and growth.
Ideal Candidate
We are looking for a highly motivated professional who thrives on working in a fast-paced complex environment within a large team.
You will need:
- Good knowledge and experience of prospect research, philanthropy and partnership fundraising
- Demonstrable experience in information and data management, analysis and fundraising operations.
- An ability to work collaboratively with key internal stakeholders, to support the development of relationships between philanthropists, partners and Diabetes UK
- To be an excellent communicator, problem solver, and highly accurate and analytical in your work
- To be able to interpret information and make strategic recommendations
- To possess a solid understanding of charity legislation, fundraising regulation, and data protection.
As our new Head of Museum Service, you will ensure we continue to serve our vibrant and diverse community!
Location: Gunnersbury Park Museum, London
Closing date: 9 a.m. Monday 25th November
Who we are.
Gunnersbury Museum & Park Development Trust exists to provide community benefit including the advancement of education and promotion of social welfare by the effective management, conservation and interpretation of the Gunnersbury Park Museum collections.
As the Head of Museum Service, you will play a key role in planning and delivering high-quality, accessible museum services that meet the needs of the vibrant and diverse Ealing and Hounslow boroughs.
About the role.
With this breadth of our community in mind, the Head of Museum Service is responsible for developing and implementing the Gunnersbury Museum Service’s Forward Plan, which focuses on community participation, exhibitions, and audience engagement.
The aim is to achieve measurable outcomes that advance education and encourage underrepresented groups to participate in museum services and events, which are also key to sustaining the organisation’s prestigious NPO status.
The Head of Museum Service oversees the integration of digital technologies to enhance the management, care, and public access to Gunnersbury’s collections and heritage assets. Working closely with the Senior Curator, you will ensure the highest standards in conservation, management, and interpretation of the museum collection and update relevant policies and emergency plans.
Managing and supporting the Formal Learning Manager to deliver educational programmes, and the Community Programmes Officer to foster partnerships that strengthen community engagement, you will collaborate with the fundraising team to secure grant funding and sponsorship opportunities. Ensuring compliance with national standards, such as ACE Accreditation, is also a key responsibility.
Internally, the Head of Museum Service will build strong relationships with senior colleagues to support the overall management of the Museum and Park, ensuring Gunnersbury is well maintained and operates efficiently.
You will lead the curatorial team in procuring and managing external consultants and contractors to uphold high collection management standards and establish a robust system for impact assessment and key performance indicators (KPIs), culminating in an annual Impact Report for the museum service.
Externally, this role is central to developing strategic partnerships at regional and national levels to expand the museum’s reach and impact. As Head of Museum Service, you will closely collaborate with the Head of Estates and Major Projects to ensure a safe and high-quality visitor experience throughout the various exhibits and collections. Working with marketing and communications teams, you will work to engage priority audiences and build strong relationships with stakeholders through consultations and events.
In terms of general management, the Head of Museum Service is accountable for effectively managing budgets and pursuing income generation through grants and participatory programmes. You will oversee the museum’s curatorial, marketing, communications, and community engagement functions, run team meetings, conduct professional development reviews, and motivate staff and volunteers.
Well-networked and connected, you will take pride in staying updated on best practices in the heritage sector, driving quality improvements to enhance visitor and participant experiences.
Benefits.
- 25 days holiday entitlement + bank holidays
- Hybrid working, flexible-working
- Pension scheme
- Discount in Museum Giftshop
- Discount at Leisure Centre
- Seasonal organic vegetables from the community garden
- Office situated in a beautiful grade II* listed building in a heritage park
- All our salaried staff are invited to join Simply Health, paid for by the organisation
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest.
Applications for this role close at 9 a.m. Monday 25th November.
Would you like to work with a historical educational organisation that is dedicated to shaping the future leaders of tomorrow?
Would you like to join a prestigious independent school with a rich history dating back to 1571, and whose purpose is to prepare boys with diverse backgrounds and abilities for a life of learning and leadership.
This educational institution is guided by their core values of courage, honour, humility, and fellowship,
Your Benefits will include:
- free lunch
- automatic enrolment in the school's pension scheme
- salary sacrifice scheme
- use of the school's sports facilities such as the swimming pool, gym, and running track.
- subsidised membership of the tennis, golf, angling and social clubs.
Your day-to-day responsibilities will include:
- Assisting in the preparation of annual budgets and budget reviews
- Developing and overseeing the monthly reporting cycle
- Supporting the CFCO in the preparation of board and committee reports
- Conducting financial analyses and providing insights on assets, resources, and funds
- Coordinating audit and assurance processes
- Assessing business cases and proposals
- Financial modelling and scenario planning
- Participating in various financial projects and analyses
The skills, experience, and attributes that you will bring to the role are:
- Qualifications: ACA, CIMA, or CIPFA qualification
- Experience: Advanced financial modelling, data visualisation, business partnering, audit processes, MS Office packages
- Desirable: Understanding of the independent school and charitable sector
- Commercial acumen, strong analytical skills, problem-solving, communication, presentation, attention to detail
- Personal attributes: Interest in the sector, integrity, discretion, approachability, collaboration, flexibility
The school is undergoing a period of exciting transition, and this integral role offers a unique opportunity to play a pivotal role in shaping the future. You will be responsible for clear and effective communication of financial information to the wider organisation. Please submit your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London, including Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.
We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with 77 million visits annually.
We are now looking for a Strategy and Portfolio Office Administrator to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £26,864 - £28,500 per annum (depending on experience)
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for an organised individual with stakeholder management skills and a good grounding in business or economics to join our dedicated team.
You will be part of a high-performing team where your growth in project, programme, and portfolio management will be fully supported enabling you to grow and develop professionally.
What’s more, you will be at the heart of driving continuous improvements that ensure our parks' future sustainability and excellence, providing incredible green spaces across London.
So, if you’re excited about working in the heritage sector and developing your skills in a dynamic environment, read on and apply today!
The Role
As a Strategy and Portfolio Office Administrator, you will ensure the smooth running of our strategy and portfolio operations as part of our SPO (Strategy and Portfolio Office).
Working closely with project and support teams and internal departments, you will maintain accurate records of our portfolio, ensuring risk registers and project data are up-to-date.
You will support governance meetings by preparing agendas, drafting minutes, and following up on actions.
Additionally, you will:
- Liaise with Finance, HR, and other departments to ensure accurate reporting
- Track the change control data for all projects in the portfolio
- Proactively identify improvements to governance processes and assist with SPO communications
About You
To be considered as a Strategy and Portfolio Office Administrator, you will need:
- Experience engaging with a range of stakeholders across multiple teams
- Excellent organisation skills with a structured approach to work
- Good organisational skills
- Degree level qualification in a relevant area – for example in, Business, Economics or relevant experience
Other organisations may call this role Project Administrator, Portfolio Administrator, Strategy Support Officer, or Project Support Administrator.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
So, if you are interested in this unique opportunity as a Strategy and Portfolio Office Administrator, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
A little bit about the role
This role will be closing at 9am on Monday 18 November.
The Head of Delivery is responsible for all aspects of programme organisation and delivery. They are a vital and senior position expected to bring exceptional social work knowledge and expertise to the implementation and further development of Approach Social Work and wider work of the charity. They are required to work collaboratively with all teams on the programme, including curriculum, admissions and support, recruitment, partnerships and programme management.
We are seeking someone who is passionate about driving standards in social work through excellent practice, leadership and innovation, who can manage a geographically dispersed team and work effectively and closely with the Head of Delivery (North) and Head of Curriculum to ensure a consistent one-team approach to programme delivery.
The successful candidate will be a highly effective leader and manager of people with an ability to operationalise a large programme and develop strategic plans that support retention and quality. You will have a clear vision for outstanding social work practice and education with a commitment to systemic practice and other practice models.
Please note that you must be a qualified social worker, registered with Social Work England and possess a Masters’ degree in Social Work (or related subject) to apply.
Some key responsibilities include:
- Setting a cohort culture with high expectations, strong support and commitment to the mission amongst participants.
- Responsible for ensuring programme quality in relation to teaching, learning and the placement experience.
- Being part of the wider leadership group that steers and embeds organisational culture and strategy
- Reporting and presenting on key performance metrics (KPM’s) to the Department for Education (DfE) and other stakeholders
A little bit about you
We’re looking for an experienced social worker and leader, who has a deep understanding of children and families’ social work within the local authority context. This is a senior leader role at Frontline, so in addition to the experience needed, a commitment to and passion for better social work and a leadership approach that is anti racist, rooted in equity, diversity and inclusion is paramount.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
The client requests no contact from agencies or media sales.
About the Help Chapter
The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.
About the role
As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.
This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.
You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.
You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.
You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.
Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.
What might a day in the life look like?
- Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
- To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
- Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
- Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
- Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
- To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
- A monthly compliance tracker to be shared internally so we know our key areas of focus.
- Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
- To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
- To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
- To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
- To catch up with your Chapter and offer valuable insights and support.
Who are you?
· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment
· You have a can-do attitude and are focused on achieving outcomes
· You’re happy to share your thoughts, skills, knowledge, and experience
· You have an open mindset and embrace new concepts and ideas
· You’re a natural collaborator
· You’re adaptable within a changeable environment
· You thrive in an agile product design and delivery environment
What will be in your toolkit?
· Strong digital skills and a sound understanding of agile values and principles
· A commitment to the organisation’s culture
· Comfortable with ambiguity
· Bravery, courage and an appetite for risk taking
· An exclusive focus on customers
· An enthusiasm for giving and receiving continual feedback
Disclosure check
This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.
Our expectations
We expect all staff to:
· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.
· take responsibility for promoting and safeguarding the welfare of children and young people.
· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.
The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment.
The client requests no contact from agencies or media sales.