Scheme Manager Jobs in Greater London

Summary

We are looking for a Fundraising Events Coordinator to join our high performing Community & Events Team. The team are driven to maximise opportunities, striving to reach ambitious targets and provide an excellent supporter experience.

The Fundraising Events team raises funds through a range of bespoke and third-party events such as One Million Steps Challenge, Swim 22, London Marathon and Great North Run. Since the pandemic, events at Diabetes UK have seen a strong come-back and we are now in a position to achieve significant and sustainable growth. The Fundraising Events Coordinator is a key role within our Engagement & Fundraising Directorate, helping deliver incredible experiences for any supporter that chooses to take on an event for Diabetes UK.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview(s) date: 28th November 2024

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

As a Fundraising Events Coordinator you will provide an excellent customer experience to participants taking on fundraising events for Diabetes UK. The Fundraising Events Coordinator will provide professional, timely and engaging support that enhances supporter stewardship and maximises income generation.

You'll be supporting the Fundraising Events Managers, acting as first point of contact for our supporters, providing admin support through telephone, email, and social media channels. You'll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey, you'll help create amazing experiences for our event participants, from the moment they engage with Diabetes UK, building loyalty that lasts beyond event day. This role works with data through maintaining our database and you'll also need to update records on platforms like JustGiving and Enthuse. This requires accuracy and working under the requirements of GDPR.

Assigned 'lead coordinator' on high profile events, you will support the Event Manager with the development and delivery of events from setting up registration forms all the way through to post-event thanking. You'll also work with other teams and suppliers that support the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories.
You may also be responsible for management of your own projects as well as maintaining & optimising administrative systems and processes.
You will work collaboratively across the organisation to deliver events that help us achieve our mission. This is an exciting time to join us as we focus on our commitment to create a world where diabetes can do no harm.

Ideal Candidate

The successful candidate will be a confident, conscientious team player, with excellent customer service skills, who is quick to learn, highly organised and a proactive problem solver. They will have worked in a customer service focused administrative role, preferably in the charity sector. They will also have strong abilities in managing competing deadlines and organising their time effectively to prioritise workload. They will be able to effectively build working relationships with colleagues in a professional manner and demonstrate high standards of written and verbal communication.

This is an exciting opportunity for a motivated and enthusiastic individual with administrative and/or fundraising experience to support our busy and successful Development team, which raises philanthropic support from individuals, trusts, foundations and companies, in support of Kew’s work in the UK and across the world. 

As Development Assistant, you will provide administrative support for the Director of Development and senior Development team and team meetings; assist the Development team with fundraising activities and visits; as well as developing and implementing administrative processes and projects to improve the smooth running of the department.

Interviews are expected to take place at RBG Kew on Tuesday 26th November 2024.

This role is based at Kew with the option of regular home working, subject to operational requirements.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please click “Apply” to find out more.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

We're looking for an efficient, friendly Volunteer Co-ordinator to join our team. Much of our work is delivered by volunteers, so this post is critical to our service delivery. You will recruit, induct, and coordinate volunteers; including leading our Good Neighbours Scheme and Befriending Scheme and supporting the recruitment for all other projects. 

About you: You will have experience of volunteering and in coordinating volunteers or staff, and have strong organisational and communication skills. You will be pro-active and diligent and able to solve problems as they arise. You will be the 'first point of contact' for most people getting in touch with FGN, and so you will have a welcoming, and compassionate demeanour and be able to represent FGN at events (partnership meetings, volunteer recruitment drives, fairs, etc). 

The role is based at our community centre in Fulham, Rosaline Hall (70 Rosaline Rd, SW6 7QT). With WFH potentially available for 4/5 of working hours.Hours: 9am - 5pm - Monday to Friday. 35 hours per week. Four days a week will be considered. A full job description and person specification is attached. 

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

About the role

• Navigating the London Borough of Tower Hamlets, working with people who have a higher complexity in substance use and need additional support from multiple services.
• To work in a trauma informed and person centred way, empowering the client to make informed choices around their care and support
• Conducting street outreach with partner agencies to identify and locate people on your caseloads, who are sleeping rough.
• Attending local hostels with the aim of supporting those who are at risk of eviction and where substance and/or alcohol use maybe a contributing factor.
• Managing a caseload of clients
• Attending partner agency meetings relating to rough sleeping & hotspots in the borough.
• Providing targeted harm reduction advice and information to individuals around the risks associated with drug or alcohol use and supporting people to improve their health and wellbeing.
• Signposting individuals to other support services inclusive of substance use, based on individual need.
• Removing the stigma of homelessness and for those who use substances and/or alcohol
• Breaking the barriers of which people experiencing homelessness face, when trying to access needed services 

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.

Salary: £37,375 per annum  
Hours: 35 hours per week 

Closing date: Tuesday 12 November 2024 at 10.00am 

Interview date: Thursday 21 November 2024 

This is a full-time permanent position. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work. 

Using your digital marketing and advertising skills, you will lead on planning, delivering and evaluating marketing campaigns with a focus on digital advertising to recruit supporters and promote our activities. 

As a valued member of our determined, ambitious team, you’ll play an important role in driving forward life-changing research to make life better for people living with Type 1 Diabetes (T1D)  
 
You will be driven by insights and confident developing and managing digital advertising plans to reach your audiences. You will be supporter-focused, collaborative, confident, friendly professional, able to act as both a critical friend and thought partner, providing constructive challenge and feedback to ensure results are achieved. 

Experience required 

• Delivering integrated marketing campaigns 

• Managing a digital advertising schedule

• Building, monitoring and optimising paid for (PPC) advertising campaigns, across a range of platforms and tools, including Meta Ads Manager

• Producing organic social media marketing content to promote and engage activity 

• Working with creative and media buying agency suppliers 

• Providing support to multiple teams across an organisation 

• Producing campaign evaluations and applying learnings 

• Goal orientated with strong negotiation skills 

• Excellent communication skills with the ability to write and think creatively 

• Strong budget management, planning and organisational skills 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Abuse changes childhoods, but so could you. 

• Are you looking for a role in an organisation where the work you do makes a real difference to people's lives?
• Are you looking to develop your fundraising experience in a sector leading team?

If the answer is yes, then the High Value Communications Officer role could be for you. 

Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as a High Value Communications Officer, and get more people involved in change that means everything.

Child abuse is preventable, and the need for NSPCC's Childline, local services, and public campaigning has never been more urgent. Fundraising underpins our commitment to vulnerable children across the country - as a charity we rely upon our generous supporters for almost 90% of our annual income. 

• Do you have excellent writing skills, a strong eye for detail, and experience of presenting information in a clear and persuasive way for a range of audiences?
• Are you great at working collaboratively with colleagues and managing your workload to meet competing deadlines?
• Are you a strong project manager with great organsiation skills?

If so, we want to hear from you.

The High Value Communications team connects our donors to the cause and makes the case for supporting the NSPCC. As one of three High Value Communications Officers, your work will help us to raise significant funds. You'll be developing and sharing key fundraising resources, bespoke materials, and engaging messages that communicate the need for and impact of the NSPCC's work with children. 

While fundraising experience is highly desirable, we are looking for candidates with transferrable skills. If you are working in a content creation or communications role, we would love to hear from you.

This is an opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and nurturing team, and offering stimulating and challenging work with plenty of development opportunities. We offer a variety of rewards and benefits including; generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.

Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.The team includes a mix of London-based and remote workers, and hybrid working is very welcome.   We have a minimum of one working day in the office to claim London weighting allowance. 

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, and testicular cancer. In our mission to stop men dying too young, we’re seeking a Head of New Partnerships to join our London based team.

About the role:

As our Head of New Partnerships, this role will play a pivotal role in the delivery of our long-term high-value partnerships strategy over the next 3-5 years. You will be responsible for leading a team of new business specialists to attract and secure new partnerships to join the portfolio of Commercial, Strategic and Transformational partnerships. As we move into the implementation of our new 5 year strategy, you will also be responsible for recruiting new impact partners or funders to support our key strategic goals in the region.

You will lead on the implementation of the new business strategy, offering guidance and effective line management, through a growth mindset. In addition, this role will connect global conversations for developing new, impact-led Transformational global partnerships at scale. 

You’ll have the opportunity to:

• Develop and implement the New Partnership strategy in line with the wider Corporate and impact Partnerships strategy.
• Support and lead New Partnership Managers to develop engaging, holistic, strategic pitch materials to drive high-value partnerships, focussed on income and impact.
• Manage a portfolio of high-value prospects and a growing pipeline across the team, ensuring a long-term approach to reach 3-5 year income and impact targets
• Work closely with Director of Partnerships to provide accurate income forecasting and monthly budget reports, ensuring the New Partnership team delivers its annual financial target.
• Ensure team leverages Movember’s year-round moments, events,  campaign opportunities and key impact programmes to drive new partners.
• Work closely with New Partnership Managers to ensure all new business KPIs are met, whilst maximising opportunities to deliver maximum value through income, reach, brand relevance, GIK/ VIK, and impact.
• Support team on all contract negotiations and provide guidance on best practice to ensure highest value for Movember, whilst striving for multi-year, multi-market contracts.
• Maintain a high knowledge of industry trends and activity to influence and guide innovation in partnerships.
• Manage and motivate the New Partnerships team, providing direction and specialist advice.
• Working with the Head of Global Partnerships Operations, the Directors of Partnerships in the key markets and the Chief Growth Officer, contribute to the recruitment and development of Global Transformational Partnerships

For this role, you’ll need:

• 7+ years’ experience in senior business and fundraising/revenue development roles
• Has a proven track record in managing significant revenue generation accountabilities of 6 and 7 figure partnerships
• Experience of developing impact led partnerships and income.
• Has strong networks and the ability to build and maintain lasting relationships with senior stakeholders
• Ability to effectively communicate with all levels of stakeholders
• Ability to use data to drive decisions
• Demonstrated people management experience
• Strong strategic thinking and planning skills 



• Highly developed organisation skills, the ability to prioritise and concurrently manage multiple tasks

• Strong problem-solving skills with a high degree of self-motivation and initiative
• Self-starter/high level of internal motivation 

• Ability to work in a fast paced and growth environment
• Adaptability and flexibility 

Bonus points for:

• Proficiency in Salesforce
• An understanding of Trusts and Foundations

Why Movember?

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working
• 13 weeks paid Parental Leave and 6 weeks annual leave
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Bike to work scheme
• Half day Fridays for 9 months of the year

Does this role sound up your alley?
If so, we’d love to hear from you. Click ‘Apply’ to send through your application.

Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us at the NSPCC and get involved in change that means everything. 

Are you looking for a role where you can support the development and launch of the NSPCC's portfolio of fundraising products? Are you interested in learning more about fundraising via lotteries and raffles? Would you like to know more about how we raise money via our payroll giving scheme? Are you looking to develop your fundraising experience with a sector-leading team? If the answer to any of these questions is yes, then our Fundraiser – Products role could be for you.

The successful candidate will support us as we: 

• Work to meet the objectives set out in our three-year Lottery and Raffle strategy which has already seen us increase player numbers by 250% since 2022

• Diversify our portfolio of fundraising products, working with creative agencies and internal stakeholders to develop exciting and innovative new ways for the NSPCC to raise money

• Raise awareness of payroll giving as another way supporters can give to the NSPCC

You'll also work on other existing products such as Letter from Santa, Sponsor a Call and Techosaurus, in line with our Individual Supporters strategy. 

Our ideal candidate will have: 

• Meticulous attention to detail 

• Excellent people skills 

• A passion for learning, and 

• Be looking to develop their experience of project management 

The successful candidate will join us on a 12 month fixed term contract in a role that makes a real difference to children's lives, but we also like to reward people by offering a great working environment. The successful candidate will join our friendly and supportive team, have the opportunity to work on stimulating and challenging projects, and be given opportunities to develop professionally.  We offer a variety of rewards and benefits including a generous annual leave allowance, employee assistance programme, pension and life assurance schemes.

We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working. We're pleased to offer this role on either a hybrid part based from home and for a minimum of one day a week from our London office) or home working basis (based primarily from their UK home). 

Key Responsibilities
Reporting into the Operations Manager, the Brand Operations Officer is responsible for managing the distribution of products donated by brands to community-led projects. This role plays a key part in developing and coordinating relationships with key logistics and storage partners.

Managing the brand donation logistic process in line with the organisational objectives, resulting in the successful allocation of products to reach areas of most need.

· Respond to and coordinate all brand enquiries

· Accurately allocate, and track all brand donations, ensuring prompt logging by Projects

· Work with the brands to ensure accurate data is provided and meets The Hygiene Bank’s requirements

· Work closely with existing partners to utilise storage and logistics solutions and continue to develop these relationships

· Record KPI’s and analyse the data

· Prepare detailed quarterly reports for the Operations, Finance, Risk and Audit Committee and present the findings to them, when required

· Support the Head of Operations / Operations Manager to deliver the brand strategy including identifying new logistic providers

· Attend all Operation Team meetings and work closely with Partnership Managers to gain a clearer understanding of each Project and their requirements

Skills, Knowledge & Expertise

• Excellent relationship management and stewardship
• Ability to accurately forecast and report
• Entrepreneurial and partnership forming mindset, supporting the Head of Operations/Operations Manager to attract new logistics and storage partners
• Polished communication and people skills to champion, and act as an ambassador for The Hygiene Bank
• Detail-driven, strategic, motivated, and have a forward-leaning approach to business.
• Ability to work independently, multi-task, and prioritise a busy workload.
• Strong written communication skills
• Appropriate IT skills - experience in managing databases and proficient in using MS Excel, Powerpoint and database CRM (ideally Salesforce)
• Experience working with internal stakeholders' teams to help ensure deliverables are met
• Passion for personal and professional development, as well as a proven can-do attitude
  
  

Attributes and behaviours:

• Dynamic, passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty
• A commitment to quality and attention to detail
• Ability to work on your own initiative
• Strong interpersonal skills and the ability to deal with a diverse range of people. A highly competent and collaborative team worker
• Discretion and the ability to maintain confidentiality
• Willingness to learn new skills
• Ability to work in a growth mindset, changing and flexible organisation

This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive. 

Key Details

· Salary: £26,000 - £29,000 pro rata, part time, 3-4 days (dependent on skills and experience)

· Contract term – 6 months - 12 months

· Location: remote working/homeworking with monthly in-person team days in London.

· Holiday: 28 days (pro-rata) plus public holidays and closure between Christmas and New Year.

· Defined contribution pension scheme: 3% employer contribution, 5% employee contribution.

How to Apply

·         Upload an up to date CV outlining your employment history, qualifications and contact details along with a supporting statement (no more than 1 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification, particularly around logistic management and ii) outlining why you are interested in working for The Hygiene Bank.

Westway Trust is seeking a passionate and committed Grounds Person to support the Grounds and Gardens team with the maintenance and development of the grounds and gardens across the Trust's 23 acres of land, ensuring the Trust's land is kept clean, tidy, safe and attractive at all times.

Key responsibilities of the role include but are not limited to:

• Provide support to the Ground and Gardens Team to maintain and improve soft and hard landscaping on Trust land as directed by the Grounds and Gardens Manager.
• Maintain the Trust’s grounds to a high standard to include the removal of graffiti, fly posting and any other unauthorised applications to comply with the Trust’s zero policy of anti-social behaviour towards the Trust’s properties.
• Support the Ground and Gardens Team to undertake planned and unplanned maintenance work on the Trust’s grounds as directed by the Grounds and Gardens Manager.
• Work with the Grounds & Gardens team to ensure the Trust’s land remains clean and tidy at all times (fly-tipping/bins/parking).
• Support the Caretaker to provide access for contractor and utility providers and supervision of onsite contractors as required.
• Responsible for the proper use, maintenance and safe storage of all plant machinery, tools and equipment.
• Keep hand tools and small garden machinery in good clean condition. Where required, inform members of the public using the Trust’s land of rules governing its use and move on users who choose not to observe them.
• Assist with maintaining the log of incidents/occurrences that happen on the Trust’s land.
• To act in a professional, efficiently and courteous manner at all times when communicating with colleagues, stakeholders and the general public.
• Ensure all relevant Health and Safety standards are adhered to.

Experience, knowledge and skills:

• Basic knowledge of ground maintenance duties.
• Experience of working in public open spaces.
• Practical ability to use and maintain tools.
• Good knowledge of the local area is desirable.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 17 November 2024 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.

Purpose of the job

Are you the right person to lead a team who are passionate about improving mental health and wellbeing for the people of Hammersmith, Fulham, Ealing, and Hounslow?

We are seeking an interim Chief Executive to cover maternity leave. This role will have shorter term goals namely:

1. Supporting the SLT
2. Developing an annual business plan
3. Reporting to the board
4. Identifying areas for growth and income generation
5. Recovering reserves to ensure financial resilience over the next year

With strong strategic and leadership skills to continue to support the charity, the interim Chief Executive will continue to lead and inspiring our passionate and dedicated team as we work through our 2023-2026 strategy. The interim Chief Executive will act as the main link between the charity and Board. Together with the Chair, they will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the charity.

The right candidate will have a strong focus on business development, financial stability, thinking creatively and courageously about opportunities for growth and new income streams. You will be a passionate advocate for mental health and wellbeing, ensuring the charity is a place where people feel valued, listened to, and supported.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Key Responsibilities​

• Strategy and Vision 
  • Ensure that business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
  • Identify and assess strategic risks, issues and opportunities and take responsibility for leading an effective response to each.
• Organisational Development
  • Ensuring the charity has an appropriate organisation structure and management system to fulfil strategic objectives. 
  • Identifying and prioritising funding and commissioning opportunities.
  • Ensuring the charity is aware of best practice and maintains a high quality of work. 
• People & Culture
  • Continue building a staff culture where everyone is valued, clear on their role and equipped to do their job.
  • Provide leadership, supervision, annual appraisals and mentoring of the SLT. 
  • Maintain a diverse workforce that reflects the community, and working towards being a anti-racist organisation.
• Finance
  • Be responsible for overall financial health of the charity. 
  • Recover reserves and identify further areas of cost saving. 
  • Have an overview of finances and resources, ensuring to operate within agreed annual budget.
  • Ensure robust financial management of Charity's resources.
  • Consult with Board and Treasurer to prepare an Annual Budget, to be approved by the Board.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• Governance, Reporting and Risk
  • Review major risks which charity is exposed to regularly by the Board and the management team. 
  • Ensure Board are appropriately informed and involved in organisational activities and the organisation benefits from their experience, skills and expertise.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• External and internal relations
  • Foster good communication throughout charity and externally. 
  • Actively develop charity's public profile, professional networks and foster good relationships with external stakeholders.
  • Set up mechanisms for listening to the views of current and future beneficiaries. 
  • Regular one-to-one meetings with the Chair. 
• Legal and regulatory compliance 
  • Ensure charity fulfils all its legal, statutory, and regulatory responsibilities.
  • Engage with National Mind. 
  • Ensure organisation continues to deliver the Mind Quality Mark accreditation. 

The successful candidate will need to evidence the following:

You will have knowledge and experience in:

• Demonstrable track record of operating at CEO level or similar, managing, and embedding change.
• Proven track record of managing, growing, and developing support services in line with best practice in different and diverse communities, ideally in health or social care sectors (within Mental Health specifically preferred).
• Experience in recovering reserves and developing cost-saving efficiencies.
• Experience in restructures.
• Experience working with statutory and non-statutory bodies to achieve commissioning and grant targets and to grow the charity.
• Experience of working strategically to source and secure sustainable funding solutions working within tight financial constraints.
• Building effective partnerships with internal and external stakeholders including service users based on principles of co-production.
• Educated to degree level or equivalent, with demonstrable evidence of continuous professional and personal development.
• Excellent people management and conflict resolution skills, and the ability to lead, delegate appropriately, motivate and support the performance of staff. 
• Excellent understanding of safeguarding legislation and processes, safety, and quality management.

Your qualities will include:

• An inspiring and empathetic leader, strategist, and communicator, ideally from a mental health background, who can cultivate a culture of learning, creativity, inclusion, and excellence.
• Able to demonstrate passion and commitment for HFEH Mind’s mission (lived experience a plus).
• Strong financial experience and abilities.
• Clear and inspirational leadership and people management skills with the ability to build and lead teams across multiple locations.
• Ability to think and act strategically, developing practical, innovative, and creative solutions to the management of issues and complex problems.
• Ability to identify opportunities to improve business outcomes through partnership at all levels.
• Energy and passion to deliver at pace and cut through obstacles. 
• Highly effective influencing and negotiating skills, with the ability to develop partnerships and alliances across a diverse range of stakeholders.
• Politically astute and resilient, with the ability to manage conflict and ambiguity.
• Outcome focused, with the capability and tenacity to drive the agenda forward. 

Benefits & Support

We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities.  We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.

Employee benefits include:

• Opportunities for flexible working
• 25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
• Workplace pension scheme
• Occupational sick pay scheme
• Employee Assistance Programme
• Regular supervision
• A variety of learning and development opportunities
• Access to “Perkbox” employee benefits
• Cycle to Work Scheme

HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Benefits:

• 33 days annual leave (plus eight bank holidays pro rata)
• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

Join the People team as a Learning and Development Assistant and play a key role in delivering high-quality administrative support to our Learning and Development team. You will provide a customer-focused service, ensuring the smooth running of our learning and development initiatives.

Working closely with the Learning and Development Manager and the wider team, you will help support the ongoing learning, development, and talent management processes at Dementia UK. Your role will include liaising with suppliers to schedule training sessions as part of our Learning Programme, as directed by the Learning and Development Manager. You will also monitor the Learning inbox, ensuring timely responses to queries. You’ll manage the learning request form, ensuring staff are enrolled in Learning Programme courses and escalating external requests to the Learning and Development Manager when necessary.

In addition, you will assist with the onboarding of new starters by setting them up on our learning platforms, such as LinkedIn Learning and iHasco. You will also support key policies and processes related to performance and feedback, including appraisals, 360 feedback, and our recognition scheme. This involves responding to first-line queries and escalating them where appropriate, as well as supporting the delivery of 360 feedback processes and our quarterly recognition awards.

To succeed in this role, you will possess exceptional customer service skills and have a strong understanding of meeting customer needs within a structured policy framework. You should have experience working with Microsoft Office 365 applications and ideally have prior experience working within a busy UK-based L&D, People, or HR team. Charity experience, as well as holding or working towards a CIPD qualification is a plus.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact us.

How to apply:

For more information and to apply, please click on the Apply button. Your supporting statement should include answers to the following questions. Please note there is a 200-word limit for each answer.

• Why are you applying to this role as Learning and Development Assistant at Dementia UK?
• Please tell us a about relevant experience would bring to this role – this can include experience in the workplace and more informally outside the workplace as well.
• Which one of our four organisational values do you most relate to and how have you demonstrated this in your work?

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.

Are you a detail-oriented, motivated, and focused professional? As we embark on a new five-year strategy, we are seeking a Network and Learning Coordinator to support the development, implementation and engagement in our Advantaged Thinking Learning Community (ATLC) framework and digital platform across our national network of youth Foyers.

Position: Network and Learning Coordinator

Accountable to: Head of Programmes and Network

Contract: Permanent

Salary: £28,000-32,000 per year, based on experience

Benefits include: Contributory Pension Scheme; Enhanced Maternity/Paternity package; Own Macbook, iPhone and support to work from home; Training and development; travel expenses; Annual leave increases year on year after 3 years service (up to 30 days), Discretionary 3 days leave at Christmas.

Hours: Full time, 35 hours per week

Location: Home-based with some travel to Foyers and team meetings

Holiday: 25 days plus bank holidays (pro rata)

Application deadline: 7th November 2024

First Interviews (Online): 14th and 15th November 2024

Second Interviews (In Person): 21st or 22nd November 2024

How to apply

Please download the job pack below and send a copy of your CV, a completed application form and the equality and diversity form to inbox[at]foyer[dot]net