Sales And Marketing Manager Jobs in Greater London
We are passionate that everyone should have the opportunity to make the most of later life. Policy and Research is an important part of Age UK's work because it has the power to transform older peoples' lives for the better.
We seek to influence decision makers by conducting social and economic analysis, developing public policy proposals, and shaping policy agendas in a wide range of areas.
Age UK are offering a fantastic opportunity for a professional Policy Manager to influence decision makers, develop public policy proposals and manage policy projects. You will be the lead and main point of contact providing specialist support to colleagues on all issues affecting older people relating to fuel poverty, energy markets and warm homes. There will also be opportunity to lead work on other consumer issues, such as scams.
The Policy Team
You will be joining Age UK's Policy team, which is a small unit of five staff led by the Head of Policy and part of Age UK's wider Influencing Division. The post holder will be responsible for leading Age UK's policy and influencing work on the areas outlined above and will work closely with other policy staff and with research colleagues.
You will also work with colleagues in other parts of the organisation including Parliamentary Affairs, Media, and Campaigns. The job is varied - for example, it may include writing a response to a government consultation, working with colleagues to develop a research project, meeting with external stakeholders, speaking at a conference, and responding to urgent media enquiries.
Age UK operates hybrid working between home and our London office. The Policy team all come to the office every Wednesday, on the other days the location is flexible depending on the requirements of your job, which will encompass meetings and events taking place in London.
All applications must be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age UK.
Age UK Internal Grade: 5L
Must haves:
* Excellent skills in policy analysis with a focus on robust evidence, understanding political and policy contexts, and finding solutions.
* Good numeracy skills, in particular analysing data to create and reinforce arguments for change.
* Excellent written communication skills with the ability to present complex issues in a persuasive accessible style to a range of different audiences.
* Good oral advocacy skills and ability to build influential relationships.
* A proactive and flexible approach, identifying and taking forward opportunities, shaping ideas, and developing partnerships.
* The ability to project manage complex influencing activities alone or with colleagues, and to manage a complex workload, set priorities and meet tight deadlines.
* The ability to assimilate new policy issues/ areas quickly, make connections between different policy areas, and initiate and frame new policy agendas.
* The skills to support and challenge internal colleagues, with self confidence and a commitment to helping others meet shared goals.
* Experience of working on energy or consumer issues.
Great to haves:
* Good stakeholder management skills.
* Advocating for policy solutions to either politicians, civil servants, regulators.
* Talking to the media and/or public speaking
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role:
This new position will drive our income generation efforts through various channels and initiatives. You will develop and implement business development strategies to attract financial support from individuals, corporations, foundations, and potential donors. The role will proactively engage with donors, build relationships, and cultivate partnerships to create and maximise income generation to support our mission and programmes.
What You'll Do:
Drive development of Urban Synergy’s presence in business FTSE 250 and others, through successful inbound and outbound prospect and client engagement.
Research and identify potential funding sources, including individuals, corporations, foundations, and grant opportunities to build a meaningful opportunity pipeline.
Create comprehensive fundraising strategies aligned with Urban Synergy’s organisational goals and mission.
Create, implement and manage fundraising campaigns and initiatives to maximise income generation.
Build and maintain relationships with existing and potential donors.
Develop donor cultivation plans, including personalised communications, events, and stewardship activities.
Collaborate with internal and external stakeholders to ensure effective donor engagement and recognition and explore new partnership opportunities.
Work closely with the Head of Programmes and Engagement and the Partnership Manager.
Identify relevant grant opportunities and draft compelling proposals ensuring timely their submission including reports, and related documentation.
Attend networking events, conferences, and community gatherings to expand the organisation's network and establish strategic partnerships.
Track and analyse income generation activities, prepare regular reports and revenue forecasts on fundraising progress, outcomes, and ROI.
Ensure compliance with relevant laws, regulations, and ethical standards in fundraising activities.
Who we are looking for:
Someone with substantial and demonstrable experience of working with corporates within FTSE 250 and the commercial sector. This includes proactively acquiring new partnerships and maximising existing relationships, including how to access the decision makers.
Have excellent presentation and negotiating skills, representing the charity in a range of settings and to a range of audiences.
Be a self-starter with strong sales and influencing skills, Able to work independently in particular in developing corporate fundraising products and tools.
Degree in Business, nonprofit management, marketing, or a related field (or equivalent work experience).
Proven experience in income/revenue generation, fundraising, or new business sales, preferably within the nonprofit sector.
Strong knowledge of fundraising principles, techniques, and best practices.
Excellent communication, writing and interpersonal skills, displaying a commitment to excellence and careful attention to detail.
Target driven with an ability to think strategically and develop and implement compelling fundraising strategies.
Strong organisational and project management skills.
Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.
Knowledge of ethical fundraising practices and compliance regulations.
Collaborative and strategic builder.
If you are a proactive, curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.
Urban Synergy is an equal-opportunity employer and welcomes candidates from diverse backgrounds.
About Urban Synergy:
Urban Synergy, an award-winning youth empowerment charity is seeking a passionate target driven Business Development Manager to join our growing team. The role is crucial to generate sustainable new revenue streams to support our essential social mobility work. As Business Development Manager, you will play a critical role in ensuring the financial sustainability and growth of the organisation, enabling us to make a long-term positive impact on the lives of young people.
Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.
Work environment:
Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that Urban Synergy is unable to sponsor individuals to work in the UK.
Job Types: Full-time, Permanent
Pay: £60,000.00 per year
Benefits:
-
Company pension
-
Work from home
Work days:
-
Monday to Friday
Ability to commute/relocate:
-
London: reliably commute or plan to relocate before starting work (preferred)
Education:
-
Bachelor's (preferred)
Experience:
-
Business development: 3 years (required)
-
Sales: 5 years (required)
Work Location: Hybrid remote in London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal Institution (Ri) is an independent charity which has been connecting people with science for over 200 years. Founded in 1799 through the wonderful generosity of 58 patrons, to this day we remain based in our original, magnificent, Georgian home in central London. Thanks to the support of those early philanthropists, the Ri has inspired generations of scientists over the years whose discoveries have helped shape our modern world.
The Ri has a clear vision that ‘Science is for Everyone’ and it is our belief that everyone should have equitable access to science. Through our packed event programme available in person or online, our UK schools outreach and social impact initiatives, and our global digital reach including over 1.5m YouTube subscribers we achieve our mission by connecting people with scientists to explore science together.
The Ri is a small and welcoming environment with a creative team who are committed to nourish everyone’s desire to engage with science.
We are looking for an experienced corporate fundraiser to join our Fundraising Team. You will be a compelling and engaging communicator who can work at all levels of the organisation to cultivate and develop the relationships that will enable the Ri to achieve its strategy. You will be a strong account manager and skilled in securing new business, managing a portfolio of corporate supporters at different stages – from prospecting through to pitching, contracts negotiation and partnerships renewal.
Do you see yourself working for a reputable and treasured organisation dedicated to engaging the public with science? Then this fantastic opportunity is for you!
You must be comfortable working with a small team but also successful in working with sponsors in a corporate setting. You should also be able to identify and meet sponsor needs, drawing on creativity and problem-solving skills to offer tailored sponsorship propositions. You will have a varied portfolio of sponsors from day one with household brands from across the tech, pharma and financial services industries. Strong presentation and communication skills are a must.
Please review the full job description and person specification (download below), and click the apply button to submit your CV. Please also supply a supporting statement (no more than 500 words) explaining why you are interested in the role and how you meet the criteria set out in the person spec as soon as possible and by 10am on Monday 18 November 2024.
We plan to interview on 26 November but may interview as applications come in. We may also close the application process early if we have a strong field of applicants.
The Ri is a charity that brings the public and scientists together to share their interest and passion for science.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Customer Service Executive
Reporting to: Customer Service Manager
Salary: £25,500 + generous non-contributory pension, 25 days annual leave (excluding bank holidays)
Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week
Flexible working hours offered after satisfactory completion of probationary period
Primary Responsibility
As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation.
The Role
- Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager.
- To prioritise on answering incoming calls (with some outgoing calls where necessary).
- Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time.
- To prepare daily, weekly, monthly stats / sales reports as required
- To provide administrative holiday cover for Account Managers to ensure that client requests are actioned.
- Passing customer feedback on to the product, marketing, or sales team to improve CharityJob’s offerings and services.
- Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution.
- To be responsible for accurate cleansing and administration of our recruiter database.
- Stay up to date with CharityJob’s new Products & Features.
- To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task.
- To support other internal departments when needed and as agreed with the CSM.
The Person
- Passionate about delighting customers
- Friendly & outgoing telephone manner
- Fantastic communication skills, both verbal and written
- Detail oriented
- Organised, proactive and a good problem solver
- A great team player with a positive attitude
Does this sound like you? If yes, we would love to hear from you, so please submit your application now!
Please note, phone interviews will not begin until the week commencing the 18th November 2024.
The Company
CharityJob is the UK’s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades’ worth of insight and personal experience, aligning passionate candidates with inspiring organisations.
We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Application Instructions
Please click on the ‘Quick Apply’ button to submit your application.
Regretfully we are only accepting applications for this role from applicants who live in the UK and live within a commutable distance to Norbiton, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, Sustainability Conference, International Festival and End of Year Awards, working with 10+ departments across the Union. The Marketing Coordinator will also support, train, and advise these departments and Sabbatical Officers on the development and delivery of effective marketing plans helping the Union to achieve its objectives
This is a full time and fixed term contract role until 31 July 2025. This role is also a hybrid working role, where 40% of the role will be on campus based.
Have you got a skilled approach to the planning and implementation of innovative marketing campaigns, promotions and offers to continuously refresh and develop the customer experience? Have you experience in providing recommendations based on data analysis and market research? If the answer is yes, then we want to hear from you.
Our ideal candidate will work with departments, teams, and managers to develop innovative marketing campaigns aimed at increasing engagement and use of our services. The right candidate will utilize the Marketing Planning Process where possible, and be a cheerleader for the process, setting clear aims and KPIs when developing marketing plans with teams. The successful role holder will also respond to enquiries from customers where appropriate, ensuring the Union is represented in line with the brand guidelines.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced, autonomous and results-driven outbound sales expert to establish new business development strategies through outbound initiatives and to identify and implement new sales software or tools of relevance.
The ideal candidate will have a proven track record of building and scaling successful outbound sales strategies with a focus on acquiring new business within the B2B wellbeing space.
The candidate will be able to identify new market opportunities and generate leads to build and maintain a sales pipeline to meet agreed revenue and impact KPIs.
The role will include managing and delegating administrative responsibilities to the Client Sales Executive and working collaboratively to inform and upskill them on the overall outbound strategy.
Following a clear sales process, qualified leads will be handed over to ensure an exceptional customer experience from enquiry to point of booking, working to support a smooth handover to enable the successful delivery of services.
Please provide the following information in your cover letter:
- A description of the sales platforms and tools that you have previously used to generate new business and how these supported you to identify, engage and convert prospects.
- Your previous experience in establishing new sales strategies and a walk through of your approach to this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note the role can be:
Remote (UK only) or Hybrid (Brighton/ Sussex)
Full time with design experience, Part time 4 days if not
About the role:
We are looking for an experienced, driven and brilliant marketer who will help create, execute and evaluate multi-channel marketing and campaign strategies and continuously assess impact and ROI. You will be a superb campaigns manager that has a passion for excellence and delivering high quality outputs that show impact. From planning with Head of Marketing and Communications to developing and delivering alongside internal teams and external partners, you will thrive on achieving impressive results. There is a very strong focus on all aspects of digital campaigning for this role and you will be fully knowledgeable about Google ads, Google analytics, SEO, PFA, PPC, SEM, CRM, mobile, social media, website design and content creation, podcasts, blogs, vlogs and email creation. You will be at a significant advantage if you have design and WordPress experience. You will be a part of a small but dynamic and friendly marketing and fundraising team and involved in many aspects of our life-saving work including sales plans for our training courses, raising our profile, protecting our brand and reputation and supporting our fundraising activities. You will have no paid reports to you, but recruiting suitable volunteers is something we would encourage.
Please reflect that grit and resilience is required for this role given the remote working, subject matter, fast paced and flexible, multi-tasking required and the need to be highly accountable, goal and results oriented.
Main Duties and Responsibilities:
· Drive engagement, increase visibility, improve our course sales and fundraising targets
· Manage our national and localised digital awareness campaigns from development stage to presenting results and assessment of impact
· Manage and optimise our website and landing pages for improved user experience and conversion rates
· Stay up to date with industry trends, emerging technologies, and best practices in digital marketing
· Help develop social media engagement strategies with our social media officer
· Coordinate email marketing campaigns, including audience segmentation, content creation, and performance analysis
· Conduct audience and market research to identify new opportunities and target audiences
· Collect, manage, process and analyse data, making recommendations to inform future strategy
· Engage different audiences on different channels such as writing press releases, website pages, podcasts, blogs, socials, and press releases
· Manage and write award entries
· Design marketing collateral such as posters, leaflets, web pages
· Work closely with our Senior Fundraising Manager on increasing fundraisers, fundraising income and volunteers
· Do any duties to support the Head of Marketing and Communications and Fundraising.
To be successful in this role, you must be responsive, flexible, have pride in your attention to detail, be extremely organised, meet deadlines and be driven to exceeding your targets. You will need to be self-motivated and work comfortably on your own as a remote worker but enjoy working in a team (online). You will enjoy working mostly operationally as well as having a strategic approach to your work.
For this role, you will need:
- Evidence of leading and implementation of successful digital campaigns
- Project management of campaigns and communicating tasks to project teams effectively and efficiently
- Proven track record of multi-media marketing
- Experience of copy writing and proofreading for different audiences on multi-channels
- To be an excellent verbal and written communicator
- To be a confident negotiator and presenter
- A genuine passion for the Grassroots Suicide Prevention’s mission and values
- To have a positive “can-do” attitude and enjoy adapting to different tasks and challenges, sometimes daily
- Ability to work independently and in a team
- Willingness to learn and grow from the support and direction from Head of Marketing and Communications and step in when asked
- Ability to make risk-averse decisions and considered judgements acting as brand and reputation ambassador
- Represent Grassroots Suicide Prevention on external groups and promote our services and expertise.
Bonus points for:
- Demonstrating resilience to working hard remotely and being self-driven and motivated
- Design skills and ability to use Canva and/ or InDesign
- Experience of project management of large campaigns
- Design and publishing of web pages
- Experience of PR
- Experience of sales, particularly of courses
Please read the full JD attached
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
An excellent opportunity for a permanent Membership Development Manager to make a major contribution to the success of the leading professional body for librarians and information professionals.
Full Time 35 hours per week | Permanent | Hybrid | Closing Date 12th November 2024
Salary: £38,932
Job Reference: MDM01 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
The Membership Development Manager is responsible for driving the growth of our membership base, delivering sales of our products and services and overseeing comprehensive membership recruitment, retention and engagement strategies. Working closely with the Director of Business Development, you will play a pivotal role in achieving our membership and sales goals, contributing to CILIPs overall success and sustainability.
The ideal candidate will have a strong background in membership services, community engagement, account management, or a related field, with a proven track record of driving growth within a membership organisation. Experience working to targets and achieving business or performance objectives is essential. The successful candidate will have demonstrated their ability to support and foster a cross-organisation sales mindset and culture, leveraging digital technologies to drive cross-platform sales.
Responsibilities of the role include:
- Develop and Implement Membership Strategies: Create and execute strategies for membership recruitment, retention, and engagement to drive growth.
- Maintain Membership Records: Ensure accurate and up-to-date membership records, maintaining data integrity in the CRM database.
- Manage Communication Channels: Oversee effective communication channels with members and manage social media profiles to support CILIP campaigns.
- Create and Execute Outreach Campaigns: Collaborate with colleagues to design and implement outreach campaigns to attract new members and represent CILIP at industry events.
- Develop and Improve Sales Pipeline: Develop, oversee, and improve a sales pipeline for all CILIP products and services, managing lead generation to the buying decision.
- Reporting and Evaluation: Prepare regular reports on membership trends and engagement activities, and evaluate the effectiveness of initiatives, providing recommendations for improvement based on data analysis.
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Why work for CILIP
- Hybrid working
- 26 days' annual leave plus public holidays (pro rata’d for part time employees)
- The option to buy up to 3 days' additional annual leave
- Generous pension scheme (Employer contribution of 10%, employee contribution of 5%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
- Annual flu vaccination voucher
- Perkbox employee discounts and wellbeing hub
- Contribution to eye tests
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups. If you need any reasonable adjustments for any part of the recruitment process, please do let us know.
Registered Charity No 313014
Please send your CV and a covering letter highlighting your relevant skills and experience.
Interview dates
• First interviews (virtual) will be held on 19th or 20th November 2024
• Second interviews (in-person at/near The British Library) will be held on 26th November 2024
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups. If you need any reasonable adjustments for any part of the recruitment process, please do let us know.
The client requests no contact from agencies or media sales.
About the role
Resuscitation Council UK’s (RCUK) Communications and Engagement team delivers creative communications and authentic engagement activities that support the organisation’s vision to ensure that everyone in the UK has the skills they need to save a life and receive appropriate resuscitation.
Our audiences include health and social care professionals, members of the public, charities, professional bodies and associations, UK policymakers and campaigning groups.
We are looking for a creative self-starter with a passion for digital marketing and skilled in community management.
You need to be a motivated and enthusiastic marketer who is comfortable working on impactful campaigns which have a wide and diverse reach. You should be confident bringing healthcare-related stories to life through different digital channels. You should also take a hands-on approach to all areas of marketing and understand the nuances, advantages and shortcomings of using different platforms.
You will be responsible for delivering outputs from our social media as well as leading on our email communications. You will analyse and evaluate the results of these campaigns and use insights to drive development, with support from the Digital Media and Marketing Manager.
Led by the Digital Media and Marketing Manager, you will also produce website content, support on paid advertising and creation of branded merchandise.
Digital marketing plays a key role in our ability to raise awareness for, and build the profile of, Resuscitation Council UK, our guidelines, courses, and standards. Working with other members of the Communications and Engagement team, you will support on digital aspects of campaigns and initiatives to further public awareness of cardiopulmonary resuscitation, defibrillation and support for survivors.
The post holder will work closely with all members of the Communications and Engagement, Governance, Operations, Clinical and Service Development departments and build strong relationships with the wider resuscitation community. Equality, diversity and inclusion will be important principles considered in all elements of work.
Main responsibilities and duties
Website, SEO & PPC
- Write/produce, build and publish content for the RCUK website, including articles, features, statements and updates, ensuring diversity and inclusion is considered in everything we do.
- Ensure all content, imagery or files uploaded to the website are of an optimal file size and comply with accessibility guidance e.g., alt text, descriptive links.
- Support the Digital Media and Marketing Manager to deliver the SEO priorities for the organisation and increase RCUK’s reach.
- Use insight (e.g., Google Analytics, Google Search Console, Crazy Egg, surveys etc) to identify content gaps and opportunities for website improvements in line with user requirements.
Campaigns
- Support the communications and engagement team to deliver on key integrated campaigns across the year.
- Support on the delivery of marketing and communications strategies for core RCUK products: including generating sales for commercial products such as e-Lifesaver and paid events such as conferences through digital marketing and direct communications.
- Support the Media and Campaigns team with asset creation and amplify media opportunities via our digital channels
- Support the Policy and Public Affairs team with uploading policy briefings and maintaining resource repositories
- Identify hooks and opportunities to promote RCUK’s work and increase digital engagement.
Email Marketing
- Project manage the delivery of email marketing communications in line with the organisation’s aims and objectives to engage our core audience with RCUK’s work.
- Support on the delivery of our annual BAU email communications calendar.
- Evaluate the impact of RCUK emails activity, through regular analysis of emails sent, and use this insight to get a better understanding of how audiences are engaging with our email content and to continually improve email communications
- Ensure all emails are sent in line with General Data Protection Regulation (or GDPR).
- Support the development of a new email strategy to support business growth (e.g. e-Lifesaver prospects through sales journey) and audience segmentation.
Social media
- Create, curate and share high quality social media content using a range of different and innovative formats.
- Monitor RCUK’s social media portfolio and identify opportunities for RCUK expansion onto other social media platforms in line with organisational objectives and where the audiences we are trying to reach are.
- Respond to comments across our social media channels and build support within our online community through engaging in conversations. Answer queries (liaising with other teams as required) and escalate any reputational issues to the Digital Media and Marketing Manager.
- Identify opportunities and content for paid campaigns.
- Work with the Digital Media and Marketing Manager to evaluate the impact of organic and paid social media activity through monthly reporting and analysis of larger initiatives and campaigns.
Other
- Champion RCUK brand and style guidelines to ensure RCUK communications are consistent across all comms channels.
- Use Canva/Adobe suite to design BAU social media graphics and toolkits for campaigns.
- Ensure our content is accessible and reflects the diverse resuscitation community and society as a whole.
- Represent and promote the organisation and its products at internal and external events that RCUK is exhibiting at.
- Manage the Communications inbox on a rota basis with the Media and Campaigns Officer & Policy and Public Affairs Officer.
- There is an occasional need for weekend/evening working and time off in lieu is granted in line with our time off in lieu policy.
- Support writing creative briefs for external design agency.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Digital Media and Marketing Officer' in the subject line.
The closing date for applications is 17:00 Monday 18 November 2024.
Interviews for this role will take place Thursday 28 November 2024.
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Applicants must have the right to work in the UK. Sponsorship is not available.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Hours: 40 hours per week, five days over a flexible seven-day rota
Location: Shop from Brick Lane, 78 Quaker St, E1 6SW
About the role
Are you ready to make a difference? Join us at a pivotal moment as we embark on an exciting journey of national expansion. As part of our dynamic retail team, you won’t just help run a shop – you'll help shape the future of charity retail across your local community.
At Crisis we believe in the power of retail to create real social impact. Our shops are unique, reflecting the individuality of the communities they serve and we’re looking for an Assistant Manager who shares our passion for delivering an exceptional customer experience. You’ll work closely with the Shop Manager to drive sales, building a dynamic volunteer team and overseeing donations to create a welcoming and visually engaging shopping experience. Ensuring that every customer feels the positive energy of our mission to end homelessness.
We’re not just about profit, we’re also about people. In this role your skills and experience will be key in fostering a positive and supportive environment for our team of staff and volunteers. Together we create a space where everyone feels valued, empowered, and inspired to contribute to our mission.
We actively encourage applicants from diverse backgrounds, particularly those with lived experience of homelessness or from marginalised communities because we know that diversity strengthens us all.
This is a permanent role. You will be primarily based in one shop within London Zones 1-2; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.
About you
In this role we’re looking for someone with experience at a supervisory level and above, ideally within retail, who is passionate about the unique impact of charity retail and its role within a circular economy. You’ll need a keen eye for style and a passion for creating a visually exciting shopping experience. Equally important we are looking for someone skilled at managing and motivating teams of staff and volunteers, fostering a positive and productive working environment. Your commitment to sustainability will shine as you help to extend the life of donated goods, promoting reuse and responsible shopping. You’re not afraid to be bold in driving sales and impact and you’ll embody our core values while supporting the mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly.
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 3 November 2024 (at 23:59)
Interviews will be held W/C 11 November 2024
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop your fundraising experience with a sector-leading team? If the answer is yes then our Special Events Manager role could be for you.
- Job title: Special Events Manager / Events Fundraiser
- Type of contract: We're recruiting for two Special Event Managers, x 1 Permanent position and x 1 secondment position until July 2025
- Salary: £28,337 - £31,485 plus inner London weighting £3,366
- Location: Hybrid and is a combination of home based with at least one day a week in the London office
Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as a Special Events Manager, and get more people involved in change that means everything.
The job role will focus on working with committees of high-level volunteers to raise money through a series of exciting fundraising events throughout the year. You will be an all-round fundraiser, working closely with volunteers to develop and secure new support from individuals, companies and one-off initiatives. You will have experience of project managing profitable events with flawless execution from large scale dinners to small intimate receptions. You will have excellent experience of managing budgets and delivering good return on investment for the activities you will manage. You will need to be creative and innovative in order to grow profit, both through improving existing events and through seeking out new opportunities.
Person Specification - we're looking for someone with experience and knowledge in the following:
- Experience and knowledge of event management, specifically with a track record of successfully delivering large scale events
- Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders
- Confidence to deal with people at the very highest level, managing high profile volunteers with diplomacy and discretion, this will include preparing presentations to individuals and companies, sponsorship proposals, correspondence and briefings
- Strong organisational and project management skills with the ability to organise and plan own work with conflicting deadlines
- Well-developed experience of working with other teams to maximise positive results for the organisation
- Excellent ability to successfully influence and negotiate with others
- Excellent communication skills to present information in a clear, persuasive, and inspiring way for a range of audiences
- Strong understanding of budget management
- The ability to analyse and meet financial targets
- You will also need excellent attention to detail, organisational, administrative and IT skills.
- Experience of success in a customer focussed environment, such as fundraising, sales or marketing
- Track record of demonstrating initiative and creativity to achieve desired outcomes
This is a real opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and supportive team, and offering stimulating and challenging work, with plenty of development opportunities. We offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Location: Stratheden Parade, London SE3
Salary: Hospice Band 3 - £24,236.88 - £26,921.89
Hours per week: 35
We have a fantastic opportunity for a new team member to share their skills, experience and enthusiasm with us, and help us to generate funds for the hospice so we can continue to support our patients in the community.
We’re really proud of our retail team. Together, our staff and volunteers work to bring our customers and donors a great shopping experience and maintain excellent shops.
We are looking for a shop manager to join us. As members of the management team we need people who are motivated to help the shop achieve its targets, and to share this drive and enthusiasm with our team of volunteers.
These roles are HANDS ON! A typical day will include sorting donations and preparing clothing for sale.
This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.
The client requests no contact from agencies or media sales.
The Job (in a Nutshell)
We are looking for someone to build and maintain partnerships with schools, colleges, and youth organisations. Your goal will be to offer these groups exciting outdoor learning residentials that inspire young people.
Your role involves managing a list of current customers, ensuring they keep coming back, and finding new business opportunities. You’ll be part of the Education team, working to meet performance goals and enhance customer experiences. Building strong, positive relationships with customers is key to ensuring their ongoing commitment to our programs.
Who We’re Looking For
You are a results-driven team player with a solid understanding of the education sector. Ideally, you have at least one year of experience in sales, such as an account manager or a similar role.
You are passionate about outdoor learning and share our values and ways of working.
Your Experience
- Communication Skills: You can communicate effectively and build strong relationships with both internal and external professionals.
- Organisation: You are highly organised, pay attention to detail, and maintain high standards of communication, both on the phone and in writing.
- Negotiation: You have good negotiation skills.
- Independence: You can work independently and take initiative.
- Technical Skills: You are confident using Microsoft systems.
- Presentation and Social Media: You have strong presentation skills and are adept at using social media, especially LinkedIn, for client engagement.
Areas of Responsibility
- Revenue and KPIs: Meet revenue targets and other key performance indicators for the education team, ensuring both individual and team goals are achieved.
- Customer Understanding: Develop a deep understanding of customer needs through effective questioning and research.
- Collaboration: Work with other teams to ensure the best fit for customer programs.
- Sales Proposals: Create compelling sales proposals to win new business.
- Customer Records: Maintain customer records using our Microsoft Dynamics CRM system.
- Relationship Management: Use sales techniques and relationship management skills to overcome challenges and retain business.
- Charitable Funding: Promote and allocate charitable funding to customers based on need.
- Liaison: Work with all areas of the organisation to maximise opportunities.
- Market Knowledge: Develop an in-depth knowledge of customers, the region, the education market, and sales techniques to drive success in your role.
Other
- Some evening, weekend, and overnight work will be required, including attending taster sessions, client visits, and centre visits.
- You’ll also need an enhanced DBS check.
- This role is perfect for someone who loves working with people, has a passion for outdoor education, and is driven to achieve results. If this sounds like you, we’d love to hear from you!
Salary and benefits
- Salary £26,000 - £30,000 per year + Bonus. Starting salary is dependent on experience
Benefits:
- Annual Leave of 24 days, plus bank holidays. Annual leave increases by 1 day per year to a maximum of 30 days, plus bank holidays.
- Life Assurance: 3 x salary, covered from start date; includes Employee Assistance Helpline.
- 8 weeks’ sick pay at full salary in any 12 months.
- Long-term Disability Insurance: 2/3 salary less state incapacity benefit after 6 months’ absence for up to 5 years, covered from start date
- Employee assistance programme Unum: In the form of an app, with easy access to medical and mental health support. Ranging from instant GPs appointments to physio or counselling services.
- Personal Accident Insurance while at work or commuting.
- Health Cash Plan with Medicash: a taxable benefit
- Pension Scheme (currently Standard Life): Auto-enrolment of all staff after 3 months service
- Berghaus uniform items provided and the opportunity to purchase Berghaus products at discount
- Staff bursaries: discounted course fees for family members
Plus!
- Personal Adventures – Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)
Hours of work
- You’ll work an average of 37.5 hours per week.
Settling in period
There is a 3-month settling in period from contract start date.
How to apply
If you are interested, please drop an email with an up-to-date CV and covering letter of no more than 500 words to Sarah Shutt. Speciying if you are interested in a permenant position or a 12 month contract.
The closing date is 8th November 2024. Interviews will take place on 18th November 2024
at Head Office in Hackthorpe, nr Penrith on (or via TEAMS / Zoom if appropriate).
We currently have a permanent and 12 month opportunity available. Please specify which opportunity you are interested in.
To inspire young people to realise their potential through learning and adventure in the outdoors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious Impact (AIM) is a growing nonprofit organisation running training and incubation programs aimed at establishing and supporting a flourishing high-impact, effectiveness-focused philanthropic ecosystem, with a lively community office in East London.
We are looking for a talented Communication and Marketing Manager to join our Recruitment team to increase the quality of AIM’s communication, and our identification of exceptional talent to join our high-impact training programs. In this role, you will create, execute, and evaluate multi-channel marketing and communications strategies and continuously evaluate and improve them for the next iteration.
ABOUT THE ROLE
The Recruitment team currently consists of ~three FTE and fulfils the two key functions of attracting and selecting top candidates for our Charity Entrepreneurship incubation program - as well as possible support for other programs AIM runs or may run. As such, there are two 3-4 month sprints each year that are very execution focused for identifying and then selecting top candidates. The recruitment team also carries out broader communications work for AIM, such as by supporting AIM’s Impactful Grantmaking Program, on outreach for staff roles at AIM, and helping our incubated charities with their initial communications.
As Communication and Marketing Manager, you will chiefly be responsible for the attracting function on the team, presenting AIM’s work in a consistently high fidelity, compelling, and engaging manner. You’ll bring a strong focus on implementation, efficiency, and strategic improvement to help us maximise the value of AIM’s communication efforts.
The role could be more junior or more senior depending on the successful candidate: A more experienced hire will take more of a lead on designing the strategy they will execute, while a more junior hire will focus more on contributing to and learning strategic planning for the tasks they will execute at first.
SPECIFIC RESPONSIBILITIES
(The exact % split may change based on updates to AIM’s strategy and the number of programs we are running.)
Executing Marketing & Communications Activities - 40%
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Implementing and (co-)designing integrated multi-channel marketing campaigns across digital, traditional, and in-person channels (such as our website, newsletter, LinkedIn, job boards, and conferences)
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Identifying and persuading top talent to apply for our programs through 1:1 engagement - such as through LinkedIn, email, and online calls
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Soliciting and collating referrals for potential top applicants to our programs, especially from members of our community and affiliated organisations
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Managing communication with candidates before, during, and after the application phase, handling special cases and queries about our processes
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Ensuring target audience-adjusted, brand-consistent messaging and positioning in all our communications materials, adapting to diverse international target audiences and backgrounds where useful
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Ruthlessly prioritising the activities with the highest ROI
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Potentially attending conferences and other professional events to represent AIM, conducting talks, workshops, and 1 on 1 meetings
Evaluation and Systems Improvement - 30%
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Performance tracking and reporting: Set up and improve systems for collecting data on the cost-effectiveness of different communication methods for finding high-quality applicants to our programs
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Use available data to identify areas for increased efficiency and effectiveness in the communication of our work
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Identify and implement opportunities for automation
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Testing potential new communication avenues, such as digital advertising or pitching articles to major publications
Communication Asset Management and Development - 20%
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Manage communications content and assets: Create and improve materials for AIM, such as our websites, newsletter, blog, photos, and video content from our programs
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Write and edit copy across the spectrum of our communications assets
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Take up ad hoc asset-focused tasks for other departments, such as copy editing research reports for the research team, capturing footage of the in-person weeks of our programs, and providing initial design support for new charities we incubate
Planning Marketing & Communications Strategy - 10%
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Co-designing our marketing and communications strategy on the basis of collected data
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Working with our Senior Selection Manager Bret on aligning our marketing efforts with our selection processes and optimising both for successful applications
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Refining our marketing models from initial exposure to application, improving existing steps and identifying new high-potential opportunities
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Market research and analysis: Updating internal models of our target audiences and identify the best ways to reach them
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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Taking more, up to full responsibility for the entire attracting function of the Recruitment team
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Learning more about the selection function of the Recruitment team and splitting the role into combining work on the attraction and selection functions
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Leaning into a less executing-focused and more people management-focused position as Director of Recruitment as we will most likely hire or internally promote someone to this position in mid-2025
ABOUT YOU
This role will likely suit early-stage and mid-level communications/marketing generalists or specialists (0-5 years of experience) and could be tweaked significantly in responsibility to suit a senior communications/marketing specialist. At minimum, you should already be able to execute high-quality work across a range of communications tasks, combining some existing skills with an excitement to grow in new areas and contexts which may be less familiar. You will likely consider yourself as a communications-focused generalist to some degree, able to quickly learn and improve at tasks you have little or no previous experience with.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
The Ideal Candidate is:
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A skilled communicator, both in writing and in-person:
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Can create powerful, professional, and compelling written content that concisely conveys complex ideas
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Comes across as confident and persuasive in person when delivering talks at a conference, hosting an online Q&A, or having 1:1 discussions with promising applicants
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Has experience with some (but not necessarily all) of our core communications channels (Wix, Mailchimp, LinkedIn, Google Search Ads; Canva)
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Puts the mission first - being willing to do more menial applicant-driven work during crunch periods of our application cycles
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Has some prior experience with marketing or communications work, bringing practical experience of optimising tools like Google Analytics and Phantombuster, and in executing paid digital advertising campaigns
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Is familiar with and ideally has connections within the evidence-based international development space, farmed animal welfare movement, Effective Altruism movement, and/or other relevant (entrepreneurial, nonprofit, philanthropic) communities
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Is a results-oriented, data-driven decision-maker excited to prioritise ruthlessly and leave less important things undone
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Leans towards quick iteration and testing, being able to learn new skills and processes quickly through doing
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Is a team player able to both give and receive constructive feedback, while being able to independently progress on important tasks when necessary
Desirable but not necessary:
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Can create compelling digital media through high-quality photography and/or filming
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Experience working in fast-moving and/or startup workplaces
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1+ years of experience in communications or marketing-focused roles
WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
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