Sale Assistant Jobs

Job Title: eCommerce Lead

Salary: £33,420 per annum

Team: Retail & Volunteer Development

Hours: 37.5 hours per week

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Bank Retail Assistantto join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.

Location: We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices at our Distribution Unit on the Lansbury Business Estate, Knaphill, Woking GU21 2EP. 

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we plan to expand our retail portfolio and eCommerce area.

About the role

Your key purpose will be manage and develop our online retail operation  to drive profit and grow income to support the hospices and retail strategy. Responsibilities include optimising our current eBay operations and developing the Hospice’s online retail presence into multi-channel sales, increasing the profitability of all online sales. In time there may be the requirement to develop a dedicated SSCH online website.

You will also be in charge of new goods, researching and advising on our small range of new stock for our shops as well as being in charge of our Christmas Card operation.

You will be required to ensure there is a smooth, professional and efficient online and new goods operation including responsibility for selection of appropriate items, producing engaging listings, pricing to optimise revenue, packing and despatching as well as maintaining excellent customer relations.

About you

This role requires proven experience of trading on eBay and other online platforms and a

A minimum of 2 years working at a mid-senior level in an e-commerce role is essential to this role as is a proactive and problem solving attitude. Experience of working in the charity retail sector and managing a team of volunteers is also desirable.

You will also have an ability to develop our Ecommerce strategy and have strong commercial acumen and understanding of online selling. You will possess excellent management skills and have good verbal and written communication skills together with a

basic technical understanding of the architecture of an ecommerce website and good knowledge of MS Office, Excel, Google Analytics, SEO, online advertising platforms eg  AdWord

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 What we offer 

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme 

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave 

• 27 days plus Bank Holidays rising with length of service 
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service 
   
  Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay 
• Flexible working arrangements 
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme 
• Blue Light discount card  

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions 
• Cycle to work scheme
• Mental Health First Aiders 
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site 

Safeguarding 
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. 
 
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. 

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. 

To apply please send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Sunday, 19th January 2025 

Interview Date:  Wednesday, 29th and Friday, 31 January 2025

About the role

We are looking for an enthusiastic and results-driven Director of Events and Exhibition Sales to join the Royal College of Obstetricians and Gynaecologists (RCOG). In this pivotal role, you will lead our Events and Corporate Development teams, driving innovative partnerships and delivering sustainable income through creative sponsorship and event strategies. This role is integral to advancing RCOG’s mission by generating resources that support improvements in women’s healthcare worldwide.

Responsibilities:

• Lead the development and execution of short- and long-term sponsorship and exhibition strategies.
• Identify and implement opportunities for new commercial products and services.
• Build and nurture effective, collaborative partnerships with key stakeholders.
• Drive sustainable commercial income streams from the RCOG building at 10 Union Street, the RCOG brand, and other College assets.

For the full list of responsibilities, please refer to the recruitment pack.

About you

This position is well-suited to an inquisitive and goal-driven person who is looking to lead and develop high performing teams and create innovative ways to grow and diversify RCOG’s income.

Requirements:

• Proven experience in delivering large-scale events and generating income through sponsorship, exhibitions, and commercial innovation.
• A strong background in managing or supervising teams to uphold quality and high standards.
• Exceptional relationship-building skills to foster collaboration with internal and external stakeholders.

While we value the above experiences, we also welcome applications from individuals with diverse backgrounds who are enthusiastic about joining an inclusive organisation committed to ambitious goals.

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile and flexible working
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• Up to 10% employer pension contribution after probation
• Enhanced occupational Maternity, Adoption, and Shared Parental leave policies
• Interest-free bike, season ticket and technology loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Free lunch (onsite only)
• Employee Support Service counselling
• Life Assurance Scheme
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Closing date: 10.00 am on Monday 13 January 2025
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

Team: Retail

Location: Arbroath

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Team: Retail

Location: Worcester

Work pattern: 14 hours per week (to include some weekend working)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Travel: Regular travel across the UK (including Scotland, Northern Ireland and Wales)
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

At Versus Arthritis, we won’t rest until everyone with arthritis has access to the treatment and care they need to live the life they choose with real hope of a cure in the future.

To turbo charge our progress towards achieving our goals we’ve created a new UK Advocacy (policy, public affairs and campaigns) and Health Intelligence department, within the Chief Executive Office who will pro-actively drive positive change with and for people living with arthritis.

About the role

We are now looking for an Assistant Director, who will work closely with and report to our Chief Executive Officer, to lead this new department.  You will lead a growing department of 18 people and have matrix management of our nations policy and public affairs teams.  Together you will deliver UK wide Advocacy and Health Intelligence strategies and ensure we make a step change in our influence.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• a highly experienced advocate with exceptional policy and influencing skills.

• a strong understanding of how to use data and health intelligence to drive system change in health or a closely related area.

• a track record of working at senior level in a role which requires an organisation-wide, cross-functional strategic perspective on issues, challenges and opportunities.

• excellent communication, networking and influencing skills, with the ability to build purposeful relationships at a very senior level.

People living with arthritis and musculoskeletal conditions have been overlooked for far too long, if you think you can help us change that, we’d love to hear from you.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based, and hold the right to work, in the UK to apply for this position.

Shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interview date to be confirmed. Interviews to be held at Versus Arthritis London Office.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Team: Retail

Location: Dalry Road, Edinburgh

Work pattern: 21 hours on a rota basis (to include weekends)

Salary: Up to £12,600 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Team: Retail

Location: Plymouth

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 2nd January 2025

Virtual interview date: 10th January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Team: Retail

Location: Stourbridge

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,400 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th January 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Permanent

37 hours per week, over 7 days, will include Saturdays and/or Sundays

£25,253.25 per annum

Location: Unit 9 & 11 St Wilfred's Square, Calverton, Nottinghamshire, NG14 6FP

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2024?

We are looking for a Shop Manager to lead our team in the Calverton shop. You will be working in a creative environment, working with donated goods to maximise sales and net contribution. Retail experience will be an advantage, as will on-line sales experience.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Tuesday 28th January 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Tuesday 14th January.

Interviews will be held on a date to be confirmed.

IN2

Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Income generation

• To support the Shop Manager to manage the Retail budget to achieve agreed targets:
• Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
• Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• Source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in the sorting and lifting of stock.
• Job Purpose
• Job Description
• Duties and Responsibilities

Administration and compliance

• To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
• Assist in controlling shop expenditure through effective cost control of weekly expenses.
• Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
• Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
• Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.

Personnel and Training

• To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
• Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
• Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
• Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
• Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
• Assist at other shops if requested and where reasonable.
• Carry out duties in accordance with Trust #Promises.

Customer Service

• To ensure customer care and quality of service.
• Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.

Location(UK): Office Hybrid* - London  
Hours: Full-time 35 hours per week 
Salary: £54,885 per annum 
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel across the UK (including Scotland, Northern Ireland and Wales) 
Closing date: 23:59, Monday 13 January 2025 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

An exciting new opportunity has opened at the UK’s largest arthritis charity, Versus Arthritis for a highly experienced Senior Executive Administration Manager.  The roles report to the General Counsel and Company Secretary within the Chief Executive Office and works with them and the Governance Manager to ensure the delivery of an effective and seamless secretariat function for all Governance and Senior Leadership Team meetings. 

About the role

You will be the charity’s most senior administrator and will be responsible for delivering exceptional proactive executive support to the charity’s Chief Executive Officer and the Director of People and Culture and for managing a high performing new team of two Directors Executive Assistants and an Events Administration officer.

We are committed to raising the profile of our brilliant administrators working across the UK and you will be responsible for setting up and leading a new Administration Network for the charity to ensure that our administrators are well trained, supported and can enjoy increased profile and voice within the organisation.

You will also oversee the delivery of a secretariat function for the charity’s expert committees and advisory groups. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• exceptional administration management and organisational skills.
• self-motivated and a proactive approach.  
• track record of building strong relationships with colleagues and key stakeholders at all levels.
• high standards of discretion, diplomacy and confidentiality.
• a coaching style to line management supporting continuous development and improvement. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected: Date to be confirmed at Versus Arthritis London Office.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

The Finance Assistant role primarily supports the trust’s Financial Controller and Academy Finance Managers with a range of finance and administrative tasks. Responsibilities include: processing supplier invoices and payments; preparing sales invoices; managing payroll inputs such as overtime and expenses; maintaining financial systems; and assisting with general accounting tasks like bank reconciliations and month-end preparations. Additionally, the role involves updating asset and contract management systems, supporting procurement processes, and contributing to staff wellbeing initiatives. The Finance Assistant ensures accuracy, compliance and efficient financial operations across the trust.  The role will be Full-time, however flexible working options will be considered.

Permanent Full Time

Circa £25,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a capable and highly motivated person to join our Finance team. The primary purpose of the role is to assist with providing an efficient transaction processing service for the Fund. We are looking for a candidate with 1-2 years of Finance experience. The right person will have good IT and numeracy skills, be able to pay attention to detail and have a strong work ethic. Being a good team player and having excellent communication skills is important. If successful you will be expected to demonstrate enthusiasm for the work of the team and the Fund.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 8th January 2025, 5.00pm.  Please note interviews will most likely take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Who we are:

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally.  Our vision is a future where more lives are saved from suicide.

 

About the role:

We are looking for a highly experienced and skilled project manager (with sales and engagement experience for the FT role) who will help create, execute and evaluate multi project plans and engagement strategies whilst continuously assessing impact and ROI.  You will be a driven project manager with a business mind that has a passion for excellence and delivering high quality outputs that show impact. From planning with the Training Manager to developing and delivering project plans with the Head of Training, Training team, SMT and external partners, you will thrive on the smooth running of our training operations. There is also a focus on engagement and sales to fill our courses for the full-time role, with the support and direction of our Head of Marketing and Communications. You will be someone who loves to exceed targets and sales with outreach activities.

Please reflect that while this is a highly rewarding role with significant real world impact, grit and resilience is required due to the demands of remote working, the subject matter, fast paced and flexible multi-tasking, and the need for a highly goal and results oriented approach.

Main Duties and Responsibilities:

· To project manage all our training and services with effective and clear planning, delivery, evaluation and reporting

· Manage contract development, communications, budget planning, timelines and reporting to clients and SMT

· Identify, nurture, and grow client relationships

· Negotiate and influence showing diplomacy, whilst maintaining a firm stance that projects are delivered within our resources and in time

· Work successfully in partnership with a range of internal and external staff and other stakeholders

· Report on progress of each project ensuring filling all training courses places, including doing engagement activity to fill places against set targets and KPIs.

· Work with the Head of Finance to ensure we set realistic targets, budgets and ensure we analyse income performance

· Work closely with the Training Manager and Head of Training, SMT and wider training team to implement the training strategy and action plans to drive forward and grow our training

· Develop action plans with Head of Marketing and Communications for each course and then implement these operationally to drive engagement, increase visibility, sales and income to improve our course sales

· Working with the Training Manager to ensure quality assurance across our courses including proofreading documents and overseeing our training Powerpoints

· To analyse training evaluation data to identify any risks (such as courses not being filled)

· Make recommendations for efficiencies and improve the client experience from initial contact to feedback

· To have oversight of and refinement of our systems and processes such as Salesforce and communications

· Ensure that all training activities adhere to relevant health and safety regulations, safeguarding, suicide prevention and ethical guidelines

· Do any duties to support the Training Manager.

To be successful and thrive in this role, you must be confident, flexible, have pride in your attention to detail, be extremely organised, meet deadlines and be driven to exceed targets. You will need to be a clear and concise communicator as you will be reporting and collaborating with a wide range of audiences.  You will need to be self-motivated and work comfortably on your own and enjoy working in a team. You will enjoy working operationally as well as having a strategic approach to your work.

For this role, you will need:

· Evidence of leading and implementation of successful project plans to deadlines and within budgets

· Evidence of operational, financial and business planning and the financial acumen to set and monitor budgets

· Experience of building excellent client relationships including the public and people at a high level within organisations

· Great negotiation and diplomacy skills whilst having the confidence to ensure your projects are delivered to plan

· To be an excellent verbal and written communicator and experience of adapting your communications to different clients

· To be a confident negotiator and clear presenter

· Proven track record of increasing sales and/ or income through effective engagement

· To have a positive “can-do” attitude and enjoy adapting to different tasks and challenges

· The ability to work independently and in a team

· Willingness to learn and grow from the support and direction from the Training Manager

· Represent Grassroots Suicide Prevention on external groups and promote our services and expertise.

· Experience of Eventbrite Microsoft Office Excel, Office, and Outlook, CRM systems (such as Salesforce), Eventbrite, SurveyMonkey, Mailchimp etc

· Understand the importance of consistent branding and key messages

· A genuine passion for the Grassroots Suicide Prevention’s mission and values.

Bonus points for:

· Project management with a teaching and learning background

· Experience of working in Health and Social Care/ Mental Health or suicide prevention

· Experience of sales, particularly of training courses

· Experience of design and accessibility in communications

Why Suicide Prevention

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some cases.
• Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
• Learning and development opportunities
• A creative, friendly and collaborative culture.