Safeguarding Lead Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion to make a difference to the lives of young people and local communities in the Essex, Kent and London areas? YMCA Thames Gateway Group is seeking a Director of Finance and IT to join our outstanding executive team, and to take a lead in ensuring that our work continues to create supportive and energising communities that are open to all, where people can truly belong, contribute and thrive.
Joining our team is an opportunity to be part of a global movement that is inclusive, diverse and forward-thinking. YMCA is the largest and oldest charity working with young people in the world. We are one of the 97 YMCAs in England and Wales, and we are one of the 10 largest.
We are dedicated to helping people reach their full potential in mind, body and spirit. We provide support to around 10,000 people in our local communities through a diverse range of services including supported and move-on housing; health and wellbeing activities; and childcare, youth and family work.
This is an exciting time to join YMCA Thames Gateway Group. Our turnover has increased from £3.5 million to £10 million over the last few years, and we are two years into a new five-year strategy focused on strengthening our YMCA branches and business streams, whilst continuing to achieve our impact ambitions.
We seek a Director of Finance and IT who shares our values and ethos and brings:
- Strategic financial leadership experience in a similarly complex environment, ideally with relevant experience in charity or housing association contexts
- strong commercial acumen;
- accountancy qualifications and experience of treasury and cash management;
- excellent interpersonal and communication skills, with a collegial, engaging approach.
This is a hybrid role which will include some home working and a regular presence at YMCA Thames Gateway Group sites in Essex, London and Kent (in particular the Romford site where many of the Finance and IT team are located).
The client requests no contact from agencies or media sales.
We are looking for a Senior Manager – Policy, Government & Evidence Generation. This is a key role for Youth Futures Foundation as a What Works Centre. Reporting to the Head of Public Policy, but working closely with Evaluation and Public Affairs colleagues, this is a unique role, sitting at the intersection of our policy, government relations and evidence generation work. The work of the Public Policy team will focus on the following strategic themes for the organisation:
- Barriers and Discrimination in Employment
- Place based change
- Mental Health and Wellbeing
- Early Intervention and Transition
- Apprenticeships and Vocational Training
- Employment Support Programmes
You will lead and manage our work in two key macro areas:
- Evidence generation opportunities – Engaging with national and local government on evidence generation partnership opportunities, working with the Evidence and Evaluation team to identify new opportunities and supporting the brokerage of trials to test interventions to support marginalised young people.
- Regional policy – Managing our policy work with regional and local government across the youth employment agenda
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and to apply, please download the job recruitment pack.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
We are excited to be recruiting our first Executive Manager who will take responsibility for business and funding processes across the organisation, working closely with our existing Clinical Manager, staff and volunteer team and the board of trustees to capitalise on the organisation’s recent successes and support our growth and development.
About Share
Share Psychotherapy is one of the city’s major mental health charities. Established over fifty years ago, we offer medium- to long-term therapy at nominal fees to people on low incomes. We deliver high quality services offering a range of psychodynamic and creative therapies and modalities. Around 80% of our clients have annual incomes of less than £12k, and we are therefore working at the vital intersection of psychological distress and poverty in the city.
Having moved to our new city centre location in 2023 we are now well established in our new premises and ready to capitalise on the benefits the new premises and location offer to the organisation. This requires a dedicated business leader who can take care of the day to day running of the organisation as well as contribute significantly to the development of future strategy.
We work closely with other charities and the NHS to deliver for the Sheffield population, and we seek to expand the relationships we hold across the sector, to meet increasing demand on mental health services through collaboration.
The role
The Executive Manager is a new senior leadership role, leading on the organisations’ fundraising, partnership and service development and supporting the board in all aspects of organisational governance.
We are looking for someone who thrives in a varied role, bringing professionalism, collaborative style and leadership to the organisation. The role involves leadership in core areas, such as HR processes, charity governance, fundraising and oversight of client finance and building maintenance
Working closely with the Clinical Manager the postholder will ensure that the core functions of the organisation support and enhance the delivery of our clinical service. The role will manage a small office management / administrative team comprising both paid and voluntary staff.
This is currently a fixed term, part time role, which we seek to extent it into a full time and permanent role subject to secure additional and sustainable funding.
Job description
Service Development
- Develops links and partnerships with other organisations, representing Share and attending external meetings
- Identifies and pursues additional avenues of funding
- Completes funding bids for routine funding opportunities and manages relationships with funders from proposal submission to reporting
- Plays an active part in strategic and business planning with the board of trustees, setting stretching but achievable goals for the organisation.
- Manages and improves as and when required data collection processes, collating and analysing data to informing governance, fundraising and business planning
Governance and Compliance
- Provides support to the Chair of Trustees to ensure sound the governance of the organisation
- Delivers timely and reliable administrative support to the board of trustees, specifically around quarterly board meetings, AGMs and other governance matters
- Manages the organisational risk register, reporting regularly to trustees
- Leads on policy development, compliance and annual reporting cycles
- Maintains and updates HR processes and employment practices
- Working with the clinical manager to assess client experience and ensure a high level of customer/client satisfaction
Operations
- Leads on building management, health and safety and identifying and scheduling building maintenance work
- Oversees management of all elements of the operation of the building including, but not limited to, utilities usage and contracts, building access arrangements, security, first aid provision, fire alarm systems, lone working procedures, and relevant organisational insurances.
- Oversee maintenance and development of the website and IT systems
- Responsible for managing and developing all operational policies
HR
- Oversee and develop all HR policies and processes in consultation with the board of trustees
- Hold monthly performance and development check-ins with staff and volunteers as appropriate
- Provider leadership to the office management/administration team of both paid and voluntary roles
- Oversee the provision of compulsory trainings to all staff and volunteers at Share
- Hold responsibility for organisational compliance with recruitment and DBS legislation and practices
- Deliver strong safeguarding processes working closely with the Clinical Manager
- Lead recruitment processes
Finance
- Overview of payment processes including invoices, wages, and tax payments
- Manage monthly accounts working closely with the Treasurer, reporting regularly to the Board
- Developing budgets for funding bids and monitoring of expenditure
- Hold the organisation’s relationship with the independent examiner, undertaking the annual accounts process and Charity Commission reporting
- Be responsible for banking and bank signatory changes
Person Specification
We are committed at Share to providing a quality service to all our clients and volunteers. However, we know no one person ever meets all criteria fully. Therefore, please help us understand – through your CV and cover letter – which aspects you fully meet and have expertise in, which you meet partially, and which you think may need require support and on-the-job learning.
We are open to supporting an incoming Executive Manager to grow into the role.
Qualifications
- Educated to Degree level, or holds professional qualification relevant to the role (essential)
- Management, HR or Fundraising qualification (desirable)
Experience and knowledge
- Demonstrable experience of management roles at a senior level (essential), preferably in the mental health sector or charities
- Proven experience of fundraising from trusts and other grant making bodies leading to income growth (essential)
- Proven experience of partnership working with external organisations (essential)
- Experience of working in small organisations (essential)
- Experience of working with volunteers (essential)
- Experience of managing budgets, funding and finances (essential)
- Proven record in line management (essential)
- A strong interest in mental health issues and commitment to offering psychotherapy and wellbeing services (essential)
- Experience of building management, health and safety or operational compliance (desirable)
- Understanding of current HR requirements and national policy (desirable)
- Experience of working with, and reporting to, a Board of Trustees (desirable)
- Knowledge of the mental health and wider social service sector (desirable)
Skills
- A collaborative leader who values others and builds strong relationships (essential)
- Team leadership skills including managing other staff and/or volunteers on a day-to-day basis (essential)
- Ability to think creatively and strategically to drive forward development of the organisation (essential)
- Excellent communicator at all levels; able to represent Share and communicate its values and standards across networks (essential)
- Ability to manage and organise own time, caseload and professional development (essential)
- Commitment to developing self, others, and Share as a whole (essential)
- Competence in using IT to perform the role effectively (essential)
The client requests no contact from agencies or media sales.
Come and Join us
The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 15 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them from getting meaningful employment. We are looking for people who are passionate about using their own experiences to help make change for people in Newcastle experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
The role is working as a trainee Housing Rights Worker with the aim of being able to provide generalist housing and homelessness advice by the end of the fixed term. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.
The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.
The GROW trainee programme includes opportunities to get involved in developing services in the Northeast and across Shelter at a national level, using your experiences to influence our local strategic aims.
About you
We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you organised, persistent and able to manage and progress different tasks in a busy environment? Would you like to use your skills to ensure that those who are struggling financially get the help that they need? If that sounds like you, we might have a place for you at Ealing Foodbank.
We believe anyone in our community should have enough to feed themselves and their family. That’s why we provide three days’ nutritionally balanced emergency food to local people who are referred to us in crisis. We also offer additional advice and support to help people address the underlying issues.
Our work is made possible by a group of amazing volunteers and a small staff team. As Operations and Logistics Manager you will make sure there is enough food in our warehouse and that this food is distributed to our centres. Most day you will work from our office to make sure everything runs smoothly. You will also work from our warehouse on busy day to support our warehouse volunteers.
Role: Operations and Logistics Manager
Responsible to: Ealing Foodbank Manager
Based at: Warehouse (currently Hanwell) and office (currently West Ealing)
Salary: £35,000 per year (FTE)
Hours: 30 hours a week, spread over 5 days (+ occasional weekend days)
Annual Leave: 6 weeks a year + bank holidays
To apply: Please fill in the attached application form, no CVs.
Closing date: Monday 9 December 5pm
Please note, we're actively reviewing applications and interviews will be held on a rolling basis.
Responsibilities
Obtaining, managing, safekeeping and distributing the Food and Supplies necessary to ensure the smooth running of the warehouse and client centres. This includes stock management; procurement; running our warehouse together with our volunteers; arranging transport; liaising with client centres; managing staff and volunteers and arrange food collections and drives.
Please find the full job description attached.
Requirements
This job is for you if:
- You are able to work independently as well as in a team
- You have excellent processing skills and are a good organiser
- You are able to lead a team
- You have excellent problem solving skills
- You have a heart for people and would love to work behing the scenes to support those who are facing difficulties
Ealing Foodbank is a Christian organisation. The post holder will need to be able to be comfortable with and respectful of the Christian basis of the organisation.
Please find the full Person Specification attached.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we are looking for
Ygam is seeking an experienced trusts and foundations fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of trusts and foundations income, spotting. fundraising opportunities and developing relationships with potential donors. By writing proposals and managing a calendar of applications to trusts and foundations, you will not only hone your communication skills, bid writing experience, and administrative abilities, but also make a tangible impact on our mission to Safeguard our Digital Generation.
You will:
-
manage and grow a portfolio of small to medium trusts and foundations, increasing income by identifying new prospects and through the stewardship of existing donors.
-
write high quality applications and communicate accurately and transparently on the progress made with donors’ funds.
-
work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work.
-
support with applications and reports to large funders, corporates and other associated fundraising activity.
The ideal candidate will be motivated, professional, and organised, with a knack for research. This role suits an ambitious self-starter with excellent IT, research, communication, writing and administration skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work
Main Role & Responsibilities
The overall purpose of this role is to support the Head of Fundraising in establishing a robust trusts and foundations income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models.
You will have the chance to work with a diverse range of organisations, including trusts and foundations. By developing and maintaining a calendar of applications, submitting compelling applications and managing successful grants, you will gain invaluable experience in strategic fund development. You will also play a key role in developing cases for support and building relationships with funders to strengthen the chance of bid success in both the short and medium term.
Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways.
Please submit your CV and a covering letter (maximum of two sides) via Charity Jobs by 12:00pm on Sunday 8th December 2024.
Your covering letter should include:
• Your motivations for applying to Ygam.
• How you meet the Person Specification.
• How this role fits into your wider career plans.
• Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Join our team as a Partnerships Manager, helping us to support teachers, champion great teaching and raise the status of the profession by helping us continue to grow our membership and retain existing members. In this exciting and varied role, you will identify and maximise opportunities to attract and retain members at all levels of the teaching profession.
Full details of the role are set out below but you can listen to a brief audio description of the role here.
Job Title: Partnerships Manager
Reports To: Associate Director: Partnerships
Salary: £34,000-£37,000 per annum dependent on experience
Contract: Permanent, full-time
Hours: A full working week is 35 hours and we offer flexible working options
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Office based, with hybrid-working options - we encourage staff to work from the office (London WC1N) once per week. Travel frequently across the UK as required.
Start date: From January 2025, flexible start date for the right candidate
Deadline and interview: Applications will close on 6th December 2024.
Interviews will be scheduled for w/c 2nd Dec and w/c 9th Dec but we will be reviewing applications on a rolling basis so we will interview as soon as a suitable candidate is identified.
Interviews will consist of a task and competency-based interview.
Application: Please apply here by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status and providing meaningful professional learning opportunities for the teaching profession.
The Opportunity
The Partnerships Manager will support the team in delivering ambitious membership growth targets for the College. Working closely with the Associate Director: Partnerships, the Partnerships Manager will take responsibility for:
- Developing and delivering presentations to drive Chartered College membership, ensuring that trainee teachers, teachers and school leaders are aware of and join the College, including at conferences and sector events.
- Developing new partnerships to support scalable income generation for group memberships, Chartered programmes, accreditation and projects, and introducing bespoke opportunities for customers and stakeholders.
- Supporting existing partnerships and, through those relationships, identifying wider sector challenges for the College to address. This will include working closely with the Associate Director for Professional Learning, Marketing and Communications Manager and Head of Content.
Membership sales
Most of your time you will be working towards achievement of objectives (including sales and account management and supporting overall membership numbers) and income targets for the full range of products and services including group membership, Chartered programmes, accreditations and projects offered by the College. You will build and maintain a sales pipeline to report to the Associate Director: Partnerships.
Membership engagement
You will spend some of your time managing and implementing workshops, webinars and activities for groups of trainee teachers, teachers and leaders to drive membership engagement, upgrade, renewal and recruitment. This will require regular travel throughout the UK. You will also liaise with training providers, universities and appropriate bodies to support student recruitment and upgrade to ECT membership.
Account Management
You will spend some of your time:
- Maintaining excellent account management and first-rate customer service with both existing and new partners and customers.
- Working closely with Members, Fellows and supporters of the College to build and maintain relationships and expand potential partnership opportunities.
- Maintaining records in the College’s CRM system (Salesforce), and ensuring colleagues are informed of customers’ status and opportunities.
- With the Associate Director: Partnerships and Membership Manager, managing processes and implementing activities.
Other
Alongside your main areas of work, you will:
- Continue to engage in your own professional development.
- Arranging and participating in meetings, and other activities as required.
- Attending and participating in CPD learning activities and training to maintain and develop your knowledge and skills.
- Performing other activities as and when required in order to support the wider team achieve our membership targets.
About You
You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We’re looking for someone who is motivated by our mission and truly passionate about membership growth and supporting teachers. Systems you would be using include Zoom, Excel and Salesforce.
Essential knowledge and experience
- You will have experience in a sales or business development role
- Educated to degree level, or equivalent work experience that demonstrates equivalent ability to analyse information and data
- Experience of building sustained relationships and managing transactions with external organisations.
- Experience of planning and executing recruitment campaigns or initiatives
- Understanding of the British education system, and the key challenges teachers and school leaders are facing
Desirable knowledge and experience
- Experience of membership or subscription sales
- Knowledge of GDPR and how it relates to the storage, retention and use of personal data
- Background in the education sector and/or teaching
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please make a request (see application pack).
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Audio job description can be found on our website https://chartered.college/join-the-team/
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.
Job Title: Design and Quality Manager
Salary: £ 32,000 plus £3,000 London weighting where applicable
Closing Date: Monday 2nd December midday
Reporting to: Head of Programme Development and Quality
Contract: Full time, permanent
Job Location: London / Midlands / North
The role is based from home with travel to the London office for work meetings about twice a month.
Interview date: Tuesday 10th December / Wednesday 11th December
Start date: Monday 17th February (tbc)
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This role is available at an important time for The Access Project as we expand our mission, deliver a new programme model, and move into new school contexts. This is an exciting opportunity for someone with the skills for programme design and improvement, a strong interest in research, and a deep passion for our mission to support students to place and succeed at selective universities.
The ideal candidate will be a strong leader who is comfortable working across teams to make change. You’ll be the lead and expert on The Access Project’s in-school university readiness work with responsibility for designing and quality assuring the provision, supporting the learning and development of our front-line staff to effectively deliver the programme content. This position is integral to ensuring The Access Project is delivering a high-quality programme that supports the needs of our students and drives the outcomes of the programme across all regions and schools. The postholder will bring their knowledge of the HE sector and the experiences of our students to decisions about the direction of our own programme. They will also support further development of our programme-level Diversity and Inclusion work, to ensure that the programme is tailored where feasible to the needs of all students.
Role responsibilities
Design & Development
- Project manage and deliver our programme design process, leading the implementation of an agile, in-year approach to effectively iterate The Access Project’s Accelerate (2-year) programme.
- Lead the development of our self-paced online learning provision, incorporating learning from delivery and best practice from the sector.
- Work with the Head of Programme Development and Quality to incorporate University Access Officer, Programme Leadership, school, and student feedback on how to best drive short-term and long-term outcomes across our programmes.
- Project manage the implementation of changes driven out of programme design. This includes the creation of or changes to delivery resources and training materials, as well as our university readiness framework and the Salesforce system that supports delivery.
- Ensure we continue to update our long-standing Gateway (4-year) programme as part of standalone programme design project.
Research to inform programme design and quality
- Remain critically engaged with the widening participation/social mobility sector, and able to synthesise key changes/challenges and ensure that they are applicable/actionable by the organisation.
- Ensure that any relevant Widening Participate sector developments and trends are fed into The Access Project’s way of working. For example, this might be changes to resources for the programme or working with colleagues to communicate with students (e.g. plans for A Level Results Day).
- Provide nuanced insight about the WP/HE sector, with a coherent view of the landscape and how it’s changing, to enable The Access Project to make informed choices about our programme.
Quality Assurance
- Be responsible for the implementation of the university readiness strand of the quality assurance strategy, to drive the quality of the activities The Access Project delivers to young people in schools.
- Lead on the quality assurance of self-paced learning content, collaborating with Online Delivery colleagues to identify best practice and develop a comprehensive approach.
- Participate in The Access Project’s quality assurance processes, including performing drop-ins on University Access Officers, and coordinating with other members of the team to perform drop-ins in an efficient and effective manner.
- Embed learning from The Access Project’s quality assurance process into our standard practice. This will include training and development for University Access Officers and updates to resources and guidance for what best practice looks like.
- Contribute research on wider pedagogical best practice into our quality assurance work to ensure the highest quality in our delivery of educational programmes.
Student Voice
- Maximise student voice within programme design through varied feedback mechanisms, including the organisation and facilitation of regular student focus groups.
- Lead the development and administration of The Access Project’s annual student survey, considering the needs of key stakeholders across the organisation.
- Lead and develop The Access Project’s overarching student voice strategy.
- Continue to drive improvements in TAP’s student voice work through research and engagement with sector leaders.
Any other duties as required by the Head of Programme Development or Director, Delivery
Person specification
Essential
- Confident leader and collaborator: ability to work positively and collaboratively across functions to drive continuous improvement.
- Strong communicator: demonstrable success at giving feedback and clearly communicating your perspective.
- Strong facilitation skills: an experienced and dynamic, meeting, training and workshop facilitator.
- Excellent time management and organisational skills: and a proactive and creative approach to problem solving.
- Experience of programme design and development: committed to and confident using data to make evidence-based decisions.
- Project management skills and experience, particularly in planning and monitoring.
- Deep knowledge of and passion for youth mentoring.
- Strong understanding of the UK education system and the challenges facing learners from widening participation backgrounds.
- Strong research skills in sector analysis.
Desirable
- Experience of using Salesforce (or another CRM system) as a case/student management system.
- Experience of designing engaging online learning or educational resources.
- Knowledge of Diversity & Inclusion issues related to education and motivation to adapt The Access Project’s programme to make it more inclusive.
- Experience of project/programme evaluation.
- Line management or supervisory experience.
Benefits:
25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
Employee Assistance Programme, a 24-hour helpline for staff
Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
Interest-free travelcard loans
Cyclescheme loans
3 paid Volunteering Days
Employer’s pensions contributions (3%)
CPD options
The Access Project welcomes requests for flexible working arrangements
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
COMMUNITY HUB LEADER
Oasis Hub Warndon
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £35,217 per annum
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader supporting the established Hub at Warndon.
The post holder will lead the development of the Hub, situated on the periphery of Worcester City, serving the community of Warndon and the surrounding area, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of services such as family support, volunteering, youth mentoring, deliver a food pantry, advice and support, community events and a toddler group.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal to develop one joined up local vision for the Hub.
A significant part of this role will involve fundraising and business development, working with local people to develop and grow the charity and local community movement.
We are looking for an experienced community leader who enjoys project and budget management, but also has a deep understanding of community work. A degree or professional qualification is valued, but we also value extensive relevant experience and being able to demonstrate an embodiment of our ethos and values.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Monday 9th December 2024. Stage 1 interviews will be held on the week commencing 9th via TEAMS and the final stage will take place on 18th December 2024 in person in Warndon. Please send us your CV and cover letter. For further details please visit the Oasis Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and enthusiastic Youth Engagement worker, to join our Somewhere For Us Service team. The role of the service is to ensure that children and young people feel supported on their grief journey. The service is co-designed with our Youth Advisory Group. The support is provided through a range of group and 1-1 supports, including Understanding Your Child’s Bereavement online sessions for parents, group support and activities for children and young people and 1-1 support, grief ally/buddy etc.
Workshops are delivered in the community to individuals and groups who work with children and young people, to help increase their skills and knowledge on how to effectively support children and young people going through a bereavement.
The Somewhere For Us Service supports bereaved children and young people aged 8 – 25. It is funded to June 2027, through the National Lottery Community Fund Empowering Young People funding stream.
There are 2 posts, each for 32 hours per week, one based in our Foyle office and one in Belfast office. You will be responsible for the delivery of a range of bereavement support to children, young people, families and communities across the Western and Northern Trust Areas (Foyle), Belfast, Southern and South Eastern Trust Areas (Belfast) and wider NI, if required. Ability to travel independently across NI to fulfil the role is essential.
You will receive training in bereavement support and have access to high quality CPD.
Criminal Record Checks
All employees are required to complete a Criminal Record check. Employees working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Job Summary
The purpose of the Area Giving and Finance Adviser role is to provide comprehensive finance support to churches within the Willesden Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers.
Job responsibilities
Financial support
-
Enable churches to develop their respective ministries, manage their finances effectively, and meet their statutory responsibilities.
-
Provide finance and other appropriate training, support, resources and advice to the clergy, PCCs and parish officers.
-
Assist the Bishop, Archdeacons and Area Deans in managing Common Fund giving by the churches in the Area.
-
Facilitate and monitor the award of grants and loans to churches from Area funds.
-
Support the Area Bishop’s staff team and Area Council in monitoring the use of Area resources, including post numbers, curate funding and other matters.
Giving
-
Supporting parishes to encourage a culture of generosity and giving
-
Promote generous giving through training, preaching and providing resources to clergy and parish officers.
-
Support the introduction of different methods of giving, including online, contactless, and Parish Giving Scheme.
Relationship management
-
Build relationships with, and promote effective communication between, the Area team, Finance team, parish officers and the other Area Finance Advisers. Work with the National Giving Team on projects that support parish ministry.
Other duties
-
The role will require regular evening and weekend working.
-
Complete other duties commensurate of the role.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
-
Experience of encouraging charitable giving.
-
Experience managing a wide variety of professional relationships.
-
Educated to A Level or equivalent standard.
-
IT proficiency (MS Office suite).
-
Fluency in spoken English and ability to communicate clearly in English.
-
Understanding of the ethos and mission of the Church of England, and of the role of parish clergy.
-
Effective written and oral communication skills.
-
Numerate and financially astute – comfortable working with financial data.
-
Strong administrative skills, including use of Microsoft Office.
-
Self-motivated, as work needs to be undertaken proactively and with limited supervision.
-
Attention to detail – accurate and efficient.
-
Strong interpersonal skills, including relationship building and discretion.
-
Christian faith with empathy to the mission and values of the Church of England.
-
Right to work in the UK.
-
The person will not require a DBS check.
Desirable
-
Experience of charity accounting (accounting qualifications are not a requirement).
-
Educated to degree level.
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
-
Competitive remuneration package
-
27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
-
15% employer pension contribution and salary sacrifice available
-
Death in service benefit x3 of basic gross salary
-
Enhanced maternity leave of six months full pay, after 12 months’ of employment
-
Season ticket loans of public transport
-
Access to Benenden Health Insurance
-
EAP counselling through Health Assured
-
Up to £100 for eye test and contribution to spectacles
-
Two additional paid days for community volunteering
The client requests no contact from agencies or media sales.
Job Summary
The purpose of the Area Giving and Finance Adviser role is to provide comprehensive finance support to churches within the Stepney Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers.
Job responsibilities
Financial support
-
Enable churches to develop their respective ministries, manage their finances effectively, and meet their statutory responsibilities.
-
Provide finance and other appropriate training, support, resources and advice to the clergy, PCCs and parish officers.
-
Assist the Bishop, Archdeacons and Area Deans in managing Common Fund giving by the churches in the Area.
-
Facilitate and monitor the award of grants and loans to churches from Area funds.
-
Support the Area Bishop’s staff team and Area Council in monitoring the use of Area resources, including post numbers, curate funding and other matters.
Giving
-
Supporting parishes to encourage a culture of generosity and giving.
-
Promote generous giving through training, preaching and providing resources to clergy and parish officers.
-
Support the introduction of different methods of giving, including online, contactless, and Parish Giving Scheme.
Relationship management
-
Build relationships with, and promote effective communication between, the Area team, Finance team, parish officers and the other Area Finance Advisers. Work with the National Giving Team on projects that support parish ministry.
Other duties
-
The role will require regular evening and weekend working.
-
Complete other duties commensurate of the role.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
-
Experience of encouraging charitable giving.
-
Experience managing a wide variety of professional relationships.
-
Educated to A Level or equivalent standard.
-
IT proficiency (MS Office suite).
-
Fluency in spoken English and ability to communicate clearly in English.
-
Understanding of the ethos and mission of the Church of England, and of the role of parish clergy.
-
Effective written and oral communication skills.
-
Numerate and financially astute – comfortable working with financial data.
-
Strong administrative skills, including use of Microsoft Office.
-
Self-motivated, as work needs to be undertaken proactively and with limited supervision.
-
Attention to detail – accurate and efficient.
-
Strong interpersonal skills, including relationship building and discretion.
-
Christian faith with empathy to the mission and values of the Church of England.
-
Right to work in the UK.
-
The person will not require a DBS check.
Desirable
-
Experience of charity accounting (accounting qualifications are not a requirement).
-
Educated to degree level.
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
-
Competitive remuneration package
-
27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
-
15% employer pension contribution and salary sacrifice available
-
Death in service benefit x3 of basic gross salary
-
Enhanced maternity leave of six months full pay, after 12 months’ of employment
-
Season ticket loans of public transport
-
Access to Benenden Health Insurance
-
EAP counselling through Health Assured
-
Up to £100 for eye test and contribution to spectacles
-
Two additional paid days for community volunteering
The client requests no contact from agencies or media sales.
The deadline for applications is Sunday 1st December 2024.
Location: Preferred locations are Norway, Netherlands,Germany, Denmark and UK.
Location type: Remote, proportion of office/-based work to be determined
Reporting to: CEO International
Annual starting salary: £80,000 GBP; €90,000 EUR; or equivalent in other currencies. Geographic differential will be applied based on location. Candidates must have the right to work in the country from which they are applying.
Contract type: Permanent, full-time, 35 hours per week (subject to local regulations).
Candidate level: Senior Executive
Background
Mission Without Borders is an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with the hope of a better future, enabling and encouraging people to lift themselves out of poverty, and always sharing the hope that is found in Jesus Christ. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and coordinates the work of six countries in Eastern Europe (Albania, Bosnia-Herzegovina, Bulgaria, Moldova, Romania, Ukraine) where we conduct our program work and twelve countries where we raise support for these programs and associated Mission Without Borders International (MWBI) costs. For more information about Mission Without Borders International, please see our Annual Review.
Purpose of role
The International Board are seeking a senior International Fundraising Director with significant experience in major donor fundraising who will help drive the organisation’s fundraising strategy by strengthening and diversifying its fundraising sources. The Mission requires an experienced leader with a proven track record in international fundraising who will inspire our teams to differentiate and grow income as the organisation enters a new phase of strategic growth. The International Fundraising Director – with this focus on Major Donors - will provide leadership, oversight and guidance to the Mission’s national country fundraising directors - working with the International Director of Communication and Individual Fundraising and the wider fundraising team. They will work with major international donors and engage with field countries on targeted local fundraising and impact reporting.
As a strong communicator and strategic thinker with significant practical and direct fundraising experience, this Director will serve as a key member of the International Executive Team and report to the CEO and indirectly, the Mission Without Borders (MWB) International Board. They will have significant practical experience working with major donors, trusts and foundations, institutional and corporate fundraising.
Primary responsibilities
Donor development and outreach
· To provide strategic direction, leadership and drive for fundraising in all new development areas across the Mission. They will have direct responsibility for raising funds at the international level, leading cross organizational initiatives with a specific focus on major donors, trusts, and foundations - as this is currently an underdeveloped source of income for the Mission.
· Create coherent strategic plans for driving income growth, diversifying income sources and improving donor engagement, with a focus on major donors.
· Develop and implement fundraising policies and procedures, particularly around major donors to ensure local and international consistency and compliance.
· Drive a relational fundraising culture by implementing systems and reporting to deliver effective supporter journeys with a focus on major donors.
· Lead in understanding of fundraising trends and working with wider fundraising team and national directors to improve agility in response to these trends.
· Understand and engage in program delivery needs and impact to ensure that donor and beneficiary journeys are linked and opportunities for major donor fundraising are deliverable.
· Utilize digital resources to drive engagement, reporting and strategy delivery.
· Be an active speaker at fundraising community events, conferences, and donor events.
Communications and marketing in major donors work and other areas within responsibility
· Drive the Mission’s communications and marketing strategy to achieve strategic objectives in major donors and in other areas within responsibility to include oversight of Mission websites to ensure accessible content, consistency in fundamentals across fundraising countries, strong user experience and improved digital engagement and giving for major donor initiatives.
Budgeting and reporting
· Have oversight of the annual and rolling five-year budgets for areas under responsibility to ensure local and international fundraising achieve overall strategic goals for income and related expenditure.
· Work closely with the CFO and CEO, Director of Individual Fundraising, and other senior executive personnel to drive annual planning and budgeting process.
· Drive consistency in restricted and unrestricted giving reporting.
Leadership and management
· Work with the International Executive team to drive Mission’s International Strategy.
· Collaborate and coach National Fundraising directors.
· Nurture team members in excellence in operational tasks as well as personal development, ensuring an engaged and fulfilled team.
· Participate in Mission events, training, and conferences to engage and inspire peers to drive strategic goals and ensure best practice.
· Network in the fundraising community.
Experience and Skills
· Relevant degree or equivalent in experience.
· Strong management and leadership skills, with a servant heart.
· Senior level experience as part of an international leadership team and managing international teams in complex environments.
· Proven experience working with major donors (£20,000+), trusts, foundations, institutional donors and corporates.
· Development and implementation of strategic and operational plans for fundraising, marketing and communications.
· Budgetary creation, management, monitoring and control.
· Brand development experience desired.
· History of work experience in an organisation with a similar ethos to MWB.
· Global knowledge of legislation, regulations and best practice in fundraising and marketing.
Personal traits desired
· Be able to share the Christian aims and ethos of MWB and agree with the MWB Mission statement with a high degree of enthusiasm.
· Willingness to lead and attend and participate, where possible, in devotions, prayer meetings and staff conferences to enhance the spiritual health of the organisation.
· Be able to work sensitively with those of different cultures and church backgrounds.
· Willing and able to travel internationally and work across time zones when required.
· Calm and adaptable with an ability to work within a flexible and busy environment.
· Collaborative team leader and committed to driving the strong internal culture.
· Commitment to Equal Opportunities and safeguarding.
The deadline for application is Sunday 1st December 2024.
Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Receptionist
We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.
Position: Receptionist
Location: Burnt Oak. HA8 0DT
Salary: £13.15 per hour. £15.12 per hour on Saturday evenings
Hours: Various daytime, evening and weekend hours
Contract: Part-time
About the role:
This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication.
Some of your key responsibilities will include:
- Maintaining the reception area and provide a welcoming environment
- Ensure new members are welcomed and introduced to a member of the youth work team
- Ensure Junior members leave sessions safely in the care of parents
- Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
- Deal with telephone enquiries, take and relay messages, screen, and direct calls
- Enter new members on to the membership database and collect entrance fees
- Ensure that any administration and paperwork is up to date
- Maintain the meeting room calendar
- Keep records up to date related to attendance, trips, events, and meetings
- Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)
About you:
To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.
You will also need to bring with you the following skills and experience:
- Previous experience in managing or supervising a reception desk or entrance point
- Working in a customer-facing environment and dealing with the public
- The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
- The ability to diffuse pressurised situations while remaining calm and in control
- Great communication and interpersonal skills
- The ability to work on own initiative and as part of a team
- Excellent attention to detail, thorough and organised
Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking someone with great administrative and people skills to join our friendly team to support our Administration and Supporter Relations functions while being the welcoming face of Yeldall Manor. This is a fantastic opportunity for someone with excellent attention to detail and a passion for helping others to join a Christian organisation dedicated to supporting men in their recovery.
As the Administration Assistant and Receptionist, you will provide crucial administrative support for matters relating to supporters and their donations, helping to ensure smooth communication and effective fundraising efforts. Your responsibilities will include managing supporter records, processing donations, and providing general administrative assistance to the Administration and Supporter Relations Manager. As the first point of contact for visitors, callers, and residents, you'll warmly welcome guests and help direct enquiries as needed, and handle reception duties with professionalism. This involves managing the reception desk, including liaising with volunteers who assist with that function, accessing calendars, sending emails, and performing other basic administrative tasks to keep the front office running smoothly.
Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.
This is a full-time, permanent position (40 hours per week). We may consider part-time applicants (i.e. 4 days a week) for the right candidate. You will work as part of a small, friendly team within the Finance & Fund-Raising office, located in a beautiful rural setting. Lunch is provided daily with staff and residents.
If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a cover letter explaining your suitability for the role as outlined in the job description.
Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, so the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description
Yeldall wants all those affected by addiction to heal, transform and thrive.
The client requests no contact from agencies or media sales.