Safeguarding Lead Jobs

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £37,443 FTE (Outside of London); £39,449 FTE (London)
• 35 hours a week
• 2 year fixed term 
• Home-based
• Closing date: 11th December 2024
• Interview date: 16th or 17th December 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We are looking for an experienced Senior Fundraiser to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.

More about the role

It’s such an exciting time to join the Partnerships team at Young Lives vs Cancer

This role sits within the Philanthropy and Partnerships team. The team are incredibly friendly, supportive and full of ideas about ways they can support the Partnerships division.

Our current portfolio of partners include charity of the year, commercial and brand partnerships, strategic and pro bono. This role will be leading on our long standing, multi million pound partnership with J D Wetherspoon.

What are we looking for?

To drive our plans and maximise fundraising opportunities across our most successful corporate partnership; we are seeking a passionate, energetic, and strategic individual to join us.

Because this is a contract role, we are ideally looking for someone with existing account management experience in the sector who is able to hit the ground running.

The key skills we are looking for are:

• Management of corporate partners – lead the management of our biggest corporate partner, ensuring that agreed targets and objectives, including financial targets and partnership extensions, are met or exceeded wherever possible. Through exceptional storytelling, communication and presentation skills to engage and inspire senior decision makers and thousands of employees within the partnership.
• Leadership skills in order to inspire your direct report and collaborate effectively with colleagues from across the charity. 
• Agility in order to react quickly to new, sometimes unforeseen opportunities and deliver results. Planning and budgets - produce annual plans, budgets, KPIs and partnership plans

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Are you organised, persistent and able to manage and progress different tasks in a busy environment? Would you like to use your skills to ensure that those who are struggling financially get the help that they need? If that sounds like you, we might have a place for you at Ealing Foodbank.

We believe anyone in our community should have enough to feed themselves and their family. That’s why we provide three days’ nutritionally balanced emergency food to local people who are referred to us in crisis. We also offer additional advice and support to help people address the underlying issues.

Our work is made possible by a group of amazing volunteers and a small staff team. As Operations and Logistics Manager you will make sure there is enough food in our warehouse and that this food is distributed to our centres. Most day you will work from our office to make sure everything runs smoothly. You will also work from our warehouse on busy day to support our warehouse volunteers.

Role: Operations and Logistics Manager

Responsible to: Ealing Foodbank Manager

Based at: Warehouse (currently Hanwell) and office (currently West Ealing)

Salary: £35,000 per year (FTE)

Hours: 30 hours a week, spread over 5 days (+ occasional weekend days)

Annual Leave: 6 weeks a year + bank holidays

To apply: Please fill in the attached application form, no CVs.

Closing date: Monday 9 December 5pm
Please note, we're actively reviewing applications and interviews will be held on a rolling basis.

Responsibilities
Obtaining, managing, safekeeping and distributing the Food and Supplies necessary to ensure the smooth running of the warehouse and client centres. This includes stock management; procurement; running our warehouse together with our volunteers; arranging transport; liaising with client centres; managing staff and volunteers and arrange food collections and drives.

Please find the full job description attached. 

Requirements
This job is for you if:

• You are able to work independently as well as in a team
• You have excellent processing skills and are a good organiser
• You are able to lead a team
• You have excellent problem solving skills
• You have a heart for people and would love to work behing the scenes to support those who are facing difficulties

Ealing Foodbank is a Christian organisation. The post holder will need to be able to be comfortable with and respectful of the Christian basis of the organisation.

Please find the full Person Specification attached.

COMMUNITY HUB LEADER

Oasis Hub Warndon  

Full-time (40 hours per week, 1 FTE), Permanent Contract

Salary: £35,217 per annum

Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader supporting the established Hub at Warndon. 

The post holder will lead the development of the Hub, situated on the periphery of Worcester City, serving the community of Warndon and the surrounding area, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of services such as family support, volunteering, youth mentoring, deliver a food pantry, advice and support, community events and a toddler group.

This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal to develop one joined up local vision for the Hub.

A significant part of this role will involve fundraising and business development, working with local people to develop and grow the charity and local community movement.

We are looking for an experienced community leader who enjoys project and budget management, but also has a deep understanding of community work. A degree or professional qualification is valued, but we also value extensive relevant experience and being able to demonstrate an embodiment of our ethos and values.

This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% employer contributions.

· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.

· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.

For full details please go the Oasis UK charity website.

Closing date for completed applications is 9am Monday 9th December 2024. Stage 1 interviews will be held on the week commencing 9th via TEAMS and the final stage will take place on 18th December 2024 in person in Warndon. Please send us your CV and cover letter. For further details please visit the Oasis Charity Jobs website. 

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Head of Communications and Marketing to lead on the charity's communications strategy.

The Head of Communications and Marketing is a strategically important post in the organisation with lead responsibility for overseeing communications, marketing and PR for the UK’s only national cleft lip and palate support charity. The role involves managing all aspects of internal and external communications including media relations, digital content and brand strategy. 

The role reports directly to the Chief Executive, is a member of the Senior Management Team and works closely with the CLAPA Board of Trustees to ensure that we maximise all opportunities to promote the work of the charity.  The post holder also has responsibility for the direct line management of the Communications and Marketing team.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: 9am on Monday 9th December 2024

Interviews – 1st stage: Thursday 12th December 2024

Interviews – 2nd stage: Tuesday 17th December 2024

Start date: As soon as possible – to be agreed

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Postgraduate Diploma in Children and Young People’s (CYP) Psychological Trainings: Therapy is one of the national CYP Mental Health (CYPMH) workforce development programmes, funded by NHS England. This stems from an established programme with an existing team that has run successfully since 2011 when the CYP-IAPT initiative was first introduced and a service transformation programme began, aimed at improving existing CYPMH services.

The Programme Director will lead on the management and operational delivery of the programme, which includes delivering and developing the programme in line with the NHS England National Curriculum, whilst also ensuring it is in compliance with evolving University College London (UCL) academic governance and quality assurance and enhancement frameworks. Our Postgraduate Studies (PGS) department is made up of several other Programme Directors, Deputy Programme Directors, teaching staff and operational support staff, who all contribute in fostering a supportive and collaborative working environment and excellent student experience.

We are seeking a mental health professional with experience of curriculum design, assessment and programme organisation within an Higher Education context. You will demonstrate experience of working in CYPMH services, leadership skills, and the ability to work cross-culturally in relation to clinical practice. A commitment to delivering high-quality standards in teaching and assessment, and fostering a positive and inclusive learning environment for trainees to enhance student experience is significant for this role. Please view the Job Profile for all the requirements.

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Some flexibility will be required to attend teaching days and staff/team events in-person.

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Monday 9 December 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 12 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held remotely on Thursday 19 December 2024.

How to appl

Please click apply to find out more and apply online. We are unable to accept CVs and kindly request no contact from agencies.

New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. The Services Manager supports the Head of Services in overseeing NHYC’s Youth Hub, managing daily operations, coordinating with Depaul UK to facilitate smooth transitions into long-term housing, and building partnerships with external stakeholders to improve housing pathways. Additionally, the manager leads and develops a team of Assessment and Resettlement Workers, oversees daily work planning and safeguarding, while addressing complex cases and supporting staff in securing project resources. This position contributes to the broader goal of expanding the Youth Hub model across London. 

• Fixed-term 9 month contract
• Salary £37,024 – £41,600
• Deadline: 9am Friday 6th December

Carers Together Wiltshire Partnership

Carers Together Wiltshire is a partnership between Age UK Wiltshire, Community First, Alzheimer’s Support, Wiltshire Service Users Network, Citizens Advice Wiltshire and Wessex Community Action. The partnership provides tailored support to the thousands of people across Wiltshire identified as an unpaid carer.

At Carers Together Wiltshire, we want to ensure that unpaid carers can achieve a healthy balance between their caring responsibilities and their own interests and wellbeing. We recognise that caring for another person can be challenging. We also want to foster a ‘carer-friendly’ Wiltshire, amplifying unpaid carers voices in our area.

We are looking for a Team Leader to manage the day-to-day work of our operational team, programme provision, and to oversee the delivery of Carers Together Wiltshire as directed by the Service Delivery Manager. The role involves working as part of a service specific team to provide help and support to unpaid Carers who have been identified as fitting the criteria for the service.  Supporting with recruitment, induction and training of new team members and managing the supervision of staff and volunteers.

You will work closely with commissioners/funders, and other interested parties, to ensure that Carers Together Wiltshire fulfils the requirements of the contract. This will include working in partnership with other agencies and services to maximise resources and identifying potential opportunities to ensure the continued development and sustainability of our service. 

Due to the nature of the work, you will be required to undertake a satisfactory DBS check.

An exciting job for a motivated, experienced retail manager, that wants to really make a difference. The Store Manager will oversee and expand our charity retail operation at our superstore on Barns Road in Oxford.

Our mission is ending homelessness and you can play a vital part.  The Store Manager is responsible for running our thriving store, selling donated furniture and household goods seven days a week and driving revenue to support our work. This exciting role also involves managing a strong team of staff and volunteers to meet income targets and enhance a thriving, profitable, retail social enterprise. The role supports our values and brand and provides effective leadership, training, and development to staff.  Working closely with our Learning & Development manager and Community manager delivering work experience and learning and development opportunities to the ex-homeless men and women [known as companions] who live within the nearby Emmaus community. Your role will embrace customer service, merchandising, staff supervision and everything else you’d expect in a retail environment, plus overseeing house clearance services and a fleet of five vans that play a crucial role to collect donated items and deliver customer purchases. 

There will never be a dull day in this role and it will suit an individual that is flexible, committed and gains fulfillment from not only acheiving sales targets but also helping people acheive positive change in thier lives.

This is an incredibily rewarding job that involves working directly with the charities beneficies so you get thesee te impact on our work on a day to day basis. The successful candidate will also beneift from a development & training packeage to enable them to further develop their skills & knowledge and take their career to the next level.

You'll also be joining a diverse international movement committed to ending poverty and suffering around the globe

So, if you have great communications skills, experience of retail management and working with vulnerable people and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

Company Description

Lighthouse Pedagogy Trust is a charity which creates life-changing, education-focused children’s homes, to ensure that children in care have the same opportunities as everyone else. We believe that children growing up in residential care should go on to achieve great things and lead fulfilling lives. We believe that social pedagogy, a focus on education, people, and place, is the best approach to supporting young people.

Our first children's home, opened in February 2022, is an award-winning building that has set a new standard for UK children's homes. You can learn more about the home and even take a virtual tour on our website.

As we continue to grow, we're excited to welcome new team members who are passionate about our mission. We are on the cusp of opening our second home with a third to follow shortly. In September 2025 we will launch a Graduate Diploma with our university partner. Additionally, in 2026, we plan to collaborate with a range of organisations from across the sector to deliver a leadership programme for children’s home managers.

Joining our team at this pivotal stage in our development will provide you with an exciting opportunity to contribute significantly to our expansion.

You can read more about how we're having a positive impact in our Annual Report 2022-2023.

Why Join Us?

Be part of a mission-driven team making a real difference.
Enjoy a supportive, collaborative work environment.
Generous annual leave, starting at 28 days (36 days inclusive of bank holidays) increasing to 30 days with 2 years service and 33 at 5 years.
Great benefits, including company sick pay, employer pension contributions, enhanced maternity and paternity pay, and a cycle-to-work scheme.
Grow with our organisation and contribute to its goals and values.
Benefit from being part of Catch22, a well-established charity, while experiencing the dynamic atmosphere of a startup.

Job Description

The Head of Development and Communications will lead LPT’s fundraising, communications and influencing efforts. You will be joining our team at an exciting stage in our development, and you will have the opportunity to play a pivotal role in our expansion.

In this role, you will face a range of exciting challenges on a daily basis, with key responsibilities such as:

Grant Funding and Social Investment: Drive our mission forward by crafting innovative fundraising strategies, writing compelling funding applications and building dynamic relationships with funders to secure essential support for expanding our homes and services.
Communications: Lead our public relations and branding efforts, engaging with stakeholders and the media to amplify our impact and share our story far and wide, while ensuring all staff are informed and inspired through effective internal communications.
Influence and Impact: Champion systemic change in the children’s home sector by forging influential partnerships with government bodies and research institutions, and using impact data to drive forward our work.
Sector Collaboration: Collaborate with others to share best practices and elevate standards across the sector, making a real difference in the lives of children.

Please see the full details in the Job Description. 

Qualifications

The ideal candidate will have:

Strong stakeholder engagement skills, with a demonstrated ability to influence diverse and senior stakeholders.
Excellent communication skills, with high-impact presentation abilities and the talent to present complex information in an accessible way to varied audiences.
The ability to balance strategic thinking with hands-on execution.
Flexibility and organisation, capable of managing multiple projects.
A skilled problem solver and self-starter, able to lead projects independently.
Enjoyment in working as part of a small and ambitious team.
Energy and passion for improving the lives of children in care, and a commitment to the organisation’s growth, goals, and values.

Please see the full person specification listed in the Job Description. 

Additional information

Salary: £50,000
Hours of work: Full-time, 37 hours per week

Application Process

Please upload your CV and submit a cover letter in the 'Message to Hiring Manager' box that outlines:

Why you are interested in working for Lighthouse Pedagogy Trust.
How you meet the requirements in the person specification.

Interviews

Application closing date: Monday 2nd December, 10am.

First-round interviews (online): 5th and 6th December

Second-round interviews (in person): Thursday 12th December

Safer Recruitment 

At Lighthouse Pedagogy Trust, we safeguard all children and young people in our care. As part of our recruitment process, we conduct rigorous checks and vetting of all applicants, in line with legal and regulatory requirements and best practices. 

Everyone who works in our homes will be responsible for safeguarding young people and putting their safety and wellbeing first.

This role is subject to an Enhanced Disclosure and Barring Service (police records) check, including overseas police checks where necessary. Please note that this post is exempt from the limitations of the Rehabilitation of Offenders Act, and as such, all previous cautions and convictions will need to be disclosed as part of any application.

For further information about the process, please go to:

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

CharityJob does not allow for links to be poses. Please follow our linked ATS to view advertisment with relavent links. 

Do you have retail and people management experience? Do you have a passion for delivering great standards and developing your team? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Retail Shop Manager and Assistant Shop Manager Roles - Portishead
Location: Portishead
Shop manager salary: £25,340.04 FTE (32-40 hours per week, across 4-5 days)
Assistant Shop manager salary: £23,880.12 FTE (24-40 hours per week, across 3-5 days)
Duration: Permanent

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007. Our Portishead shop is one of our next to open so this is a superb opportunity.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail staff who can lead and support the financial delivery, team engagement and community presence in our new Portishead shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide leadership development opportunities.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Job Title: Community Connector Essex

Salary: £22,776 - £26,000

Responsible to: Community and Business Development Manager Essex

Location: Across Essex with time spent in Colchester

Hours of Work: 36 ½ hours per week. Flexible working will be required

Contract: Fixed term until 31st March 2026

Benefits

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays.
• Flexible working, home working and remote working options available
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
• Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Introduction to The Active Wellbeing Society

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

Essex Pedal Power is a flagship programme led by Essex County Council and Active Essex to support more people in deprived areas to cycle by removing the main barriers to cycling.

Main duties of the role

1. Work with communities and local organisations to develop and deliver ideas and activities to support people who are representative of the projects’ target audience in the areas.

2. Through local connections identify community assets (community spaces and key individuals) to support TAWS activities.

3. Develop new opportunities, in particular underrepresented groups, to ensure that services offered by The Active Wellbeing Society is brought to new audiences, with a particular focus on hard to reach citizens.

4. Devise, understand and use asset-based community development approaches to community development and work with your team/communities to understand priorities and co-design initiatives. Ensure that delivery mitigates or removes the barriers to participation.

5. Co-produce projects with local communities and locally trusted organisations and ensure continuous engagement and communication to ensure that eligible citizens receive a good quality experience.

6. Contribute to oral and written reports on engagement level, activity delivery and the development of new programmes / projects.

Experience and Knowledge

All criteria are essential, and your application will be assessed on all points detailed below.

1. Experience in volunteering and or recruitment or within another similar role.

2. A commitment to equal opportunities and an understanding of the impact on individuals and community’s health and deprivation.

3. Experience in customer facing roles and knowledge of local communities.

4. Ability to coordinate and consult internal and external organisations (including community groups) to provide pathways of opportunity for active citizenship and community activity.

5. A genuine passion for the wellbeing of others and a drive to improve the lives of individuals and communities by bringing them together to improve their mental and physical wellbeing.

Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK

Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025

Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.

The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.

Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.

Other details:

• Good employee benefits, including flexible working, access to an EAP programme, individual wellbeing budget, 28 days leave including bank holidays (pro-rata) and a dedicated training budget

Responsibilities:

Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.

Finance and Fundraising:

• Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.

• Support budgeting, financial reporting, and planning with the Director.

• Monitor charity management accounts, project income, and expenditure.

• Manage year-end accounts, filing with the Charity Commission, and Company House.

• Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.

• Ensure provisional figures are submitted to various funders and entities

• Write narrative report to go alongside financial report for year end accounts

Board and Senior Management Team:

• Support the Director in preparing Board papers

• Support SMT meetings and assist the Board with reminders and actions

• Update the Risk Register every 6 months according to updates agreed at Board meetings

​HR and Policy:

• Lead on HR activities, annual leave, TOIL, pensions, and contract administration.

• Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.

• Manage temporary staff and freelancers, and update HR policies as needed.

• Lead on the annual team training programme and supporting team with individual

  training ambitions

• Support all staff with wellbeing needs and help address issues with individual wellbeing.

• Organise team training, away days, and foster a positive team culture.

• Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote

  inclusive work practices.

• Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents

• Support with Activity Planning

• Support with any placements/internships

• Organise annual DBS checks for all staff

IT:

• Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.

• Oversee CA website management including updates and resolving issues as needed with the web developers

• Communicate any server or IT issues promptly with the team

• Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:

• Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.

Office Management:

• Manage office logistics, filing, GDPR compliance, and health and safety.

• Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed

• Manage insurance renewal and any issues with insurance throughout the year, including

  additional insurance premiums / cover and any claims

Required Experience:

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.

• Strong financial literacy and experience managing budgets.

• Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture

• Ability to handle sensitive and confidential staff and organisational information

• Excellent organisational and project/task management skills.

• Strong written and verbal communication skills.

• Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.

• Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.

• Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.

• Passionate about organisational planning and supporting teams to operate at their best.

Desirable Experience includes:

• Lived experience of displacement

• An interest in/passion for arts and migration

Values and Beliefs underpinning our work

Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.

Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.

We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.

How To Apply

Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).

Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:

• An up-to-date, comprehensive CV

• Covering letter (max one page) outlining how you meet the role and person specification criteria

• A completed Equality Diversity Form. Please download, complete and attach to your application form.

  We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.

  We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.

As a Senior Practitioner, I take responsibility for my own work and have a responsibility in assisting or supervising others in the team to achieve the overall team/service outcomes. I have a lead role in developing my part of the service/project.

I am responsible for one-to-one support including carrying a case load and developing and reviewing personal support plans; I work autonomously being able to judge when I refer to my Manager and I take a lead role in developing the service.

I work mainly on a one-to-one basis in the community and/or in people’s homes; and I may support group and other activities in the Change Mental Health Resource Centre – although one to one support is my main focus.

I support the Locality, Service and Area Managers, in their strategic role to meet national and funder criteria. I work l closely with partners in the community to identify gaps in the service where they arise and implement solutions in partnership with my line manager.

What I do and what I achieve

·       I work closely with the Project Manager, Locality Manager or Area Manager to achieve strategic outcomes
 

·       I compile and review service user development plans ensuring outcomes are being achieved
 

·       I establish supportive relationships with each individual, encouraging individual responsibility and decision-making to maximise choice, control and self-management.
 

·       I ensure that people I support are connected to other Change Mental Health services in the area as appropriate
 

·       I provide advice and guidance to new or less experienced employees in my own area of responsibility
 

·       My focus is ensuring continuity of service within the context of Change Mental Health values and strategic outcomes
 

·       I ensure that careful and ongoing review systems are in place and maintained
 

·       I build positive working relationships with local partners to better support our service users and to promote the work of Change Mental Health
 

·       I develop new services/approaches in response to unmet need
 

·       I collate information and prepare agency reports for line management as required
 

·       I have a lead role to oversee that all Health and Safety responsibilities within practice settings are fulfilled
 

Who I am

·       I am educated to SVQ 3 level or have experience working in mental health
 

·       I work well in a team setting but can also work autonomously
 

·       I have a sound theory base of social care interventions including risk assessment
 

·       My value base is consistent with the aims and objectives of Change Mental Health
 

·       I apply an analytical approach to problems in order to find solutions
 

·       I am competent in planning and reviewing development plans and taking appropriate action if needed
 

·       My I.T skills are of a good standard
 

·       I recognise the importance of providing professional support and supervision to practitioners
 

·        I have a sound knowledge of Health and Social care policy in Scotland and can apply this to my role
 

·        I am keen to develop my knowledge and skills and attend training as required
 

I may also have

·        Experience of delivering a Registered Service and meeting SSSC requirements

General Duties
 

·       Act in accordance with General Data Protection Regulation legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
 

·       Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
 

·       As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist
 

·       To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
 

·       To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
 

·       To support and enable our dedicated teams of volunteers in the delivery of the charity’s aims
 

·       To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies
 

·       This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

Salary - £24,570 per annum

Full time – 37.5 hours a week

Contract - Permanent

Closing date: Thursday 12th December at 11.30pm

Are you looking for an interesting role that will enable you to make the most of your office-based skills and flair for customer service within a friendly and highly professional team? Then join Shelter as a Service Administrator and you could soon be playing a vital role within our Manchester hub.

About the role

You will play an essential role in ensuring that our services run smoothly and meet their contractual and quality requirements. You will carry out key administration functions across both Hubs, including Health and Safety, dealing with telephone and face to face enquiries, processing referrals, data inputting and analysis, administering petty cash and carrying out key finance functions such as credit card requisitions, invoice processing and supporting with management accounts variance reporting.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We are looking for someone who is passionate about tackling social injustice. You will need to be well organised, with excellent time management and multitasking skills and the ability to thrive in a fast paced environment. You have proven experience of using a range of IT tools, including case management systems, data handling, Microsoft Office applications, internet and email and can demonstrate excellent communication skills in person, on the phone and written.

You enjoy learning new skills and can review processes to increase efficiency, as well as being able to share your knowledge with others. A firm believer in providing the very best person-centred customer care, you have a strong work ethic and a flexible approach, while an understanding of working with people who have suffered disadvantage, prejudice, or trauma would be an advantage.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.