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Top job
Social AF, Remote
£45,000 per year
Virtual Challenges Manager - Fully Remote
Posted 3 days ago Quick Apply
Top job
Ada, National College for Digital Skills, Manchester (Hybrid)
£75,000 - £85,000 per year dependent on relevant experience and qualifications
The Director of Finance and Operations is a pivotal role in the realisation of our renewed and heightened ambitions.
Posted 4 days ago Quick Apply
Top job
MS Therapy Centre NW Limited, Remote
Circa 27,000 per annum pro rata (dependent on candidate experience)
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Posted 4 days ago
Closing in 2 days
Community Led Action and Savings Support, Manchester (Hybrid)
£27,000 - £36,000 per year
Work on an exciting tenant-led co-creation partnership that is achieving community mobilization and wellbeing among tower block tenants.
Posted 1 week ago
Closing in 5 days
Gaddum, M4 1LE (Hybrid)
£31,333 per year
Jointly supporting a team of 12 working with people prior to discharge from mental health hospital, support them to get the care they need.
Posted 1 week ago
Salford Lads and Girls Club, Salford (On-site)
£9,828
Posted 1 week ago Quick Apply
Page 3 of 7
Remote
£45,000 per year
Full-time
Permanent
Job description

Join Our Team as a Virtual Challenges Manager!

After a significant period of growth, Social AF is excited to announce an opportunity for a Virtual Challenges Manager to join our dynamic team. This role is pivotal in managing relationships with our charity partners and overseeing the performance and development of our moderators. With a team of 30 Moderators and Team Leaders (self-employed contractors) supporting up to 25 events in peak months, you will ensure the smooth operation of our social fundraising challenges. Your responsibilities will include monitoring KPIs, developing training programs, and recruiting new team members. Additionally, you will manage a portfolio of charity partner accounts, providing top-notch service to maximise income generation and ensure challenges run to an exceptional standard. This is a fantastic opportunity for an experienced fundraiser who thrives on building relationships and delivering high-quality work.

Key Responsibilities:

  • Manage a portfolio of key charity partner accounts, including hosting weekly update meetings and providing ongoing support throughout the duration of their challenge.
  • Provide expert advice to our charity partners to maximise their challenge income.
  • Develop and deliver end-of-challenge reports.
  • Conduct ongoing challenge and performance analysis.
  • Maximise retention for existing charity partners.
  • Identify charity partners that are a good fit for our other services and support with cross-selling.
  • Work with the Virtual Challenges Officer on content plans, supporter journeys, and event setup.
  • Line manage the Virtual Challenges Officer.
  • Lead the management of our moderation team.
  • Assist with moderator training, including identifying knowledge/skill gaps, creating materials, and delivering training.
  • Take an active role in recruiting new moderators.
  • Organize and deliver team meetings.
  • Plan and hold charity introductions and pre-challenge briefing meetings with moderators.
  • Support with the development of weekly rotas and moderator group placements.

Person Specification:

  • At least 3 years' fundraising experience.
  • Minimum of 12 months’ experience running a Facebook Challenge or Social Fundraising Portfolio.
  • Excellent written communication skills.
  • Strong relationship-building and management skills.
  • Highly organized with the ability to prioritize and manage a varied workload.
  • Ability to work on your own initiative.
  • Strong attention to detail.
  • Flexible and responsive to changing circumstances at short notice.
  • Team player.

Desirable:

  • Experience managing and moderating Facebook Groups.
  • Experience using GivePanel or a similar platform.
  • Experience working with third-party agencies on Social Fundraising Challenges.
  • Line management experience to lead and develop a high-performing team.

Equality, Diversity, and Inclusion: Social AF is committed to equal opportunities and encourages applications from all groups of people without regard to age, color, national origin, race, religion, gender, sexual orientation, gender identity and/or expression, marital status, or any other legally protected characteristic. Applications will be reviewed on a rolling basis, so please apply as soon as possible.

To apply, send your CV and a short covering statement (300 words), along with answers to the following questions:

  1. Tell us more about your experience managing a Social Fundraising portfolio, highlighting any direct experience with Facebook Challenges.
  2. Please share more about any line management experience you have.
  3. What motivated you to apply for this role?

We look forward to hearing from you!

Application resources
Application Instructions

Please apply via the 'Quick Apply' function. You will be required to submit your CV and a short covering statement, and answer the following questions:
- What motivated you to apply for this role? (up to 300 words)
- Tell us more about your experience of managing a Social Fundraising portfolio , highlighting any direct experience with Facebook Challenges. (up to 500 words)
- Please share more about any line management experience you have. (up to 300 words)

Posted by
Social AF View profile Organisation type Non Charity Employer Company size 1 - 5
Posted on: 19 February 2025
Closing date: 21 March 2025 at 23:30
Tags: Fundraising, Product management, Digital Fundraising

The client requests no contact from agencies or media sales.