Safeguarding Jobs
An exciting opportunity has arisen for a Shop Manager to join our Dorking Team. As a Shop Manager, you will be reporting to the Retail Operations Manager. Your role will be to be responsible and accountable for maximising shop profit by achieving budgeted income, controlling shop expenditure in line with budget and recruiting and retaining a motivated team of volunteers.
Knowing what it takes to maximise shop sales, you will possess a sound knowledge of technical terms and commercial arithmetic, and an excellent understanding of working within a customer focused environment. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.
Role Requirements
Income generation
To manage the Retail budget to achieve agreed targets:
• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.
Administration and compliance
To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Raffle and all other legal or statutory requirements:
• To control shop expenditure through effective cost control of weekly expenses.
• To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of The Children’s Trust at all times.
• To adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Raffle.
• To be responsible for the daily management of Health and safety within the shops, completing daily checks and contributing to Risk Assessments.
• To complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embracing the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
To ensure the Shops team are: recruited, retained and developed:
• Provides positive, visible and proactive leadership to the Assistant Manager and Shops Volunteer team.
• To manage all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• To be responsible for the daily management of the shop team, including contribution to performance reviews for any Assistant Shop Managers.
• To recruit, support and retain team of shop volunteers.
• Provide induction and training for both Assistant Shop Manager and volunteer team as and when necessary.
• Attend where appropriate, training courses relevant to the development of the role
• Promote awareness of relevant training courses and development opportunities to others within the team.
• Attendance at Retail Sales Meetings and responsible for cascading information to Shops team as appropriate.
• To assist the Retail Sales Manager in shop openings and closures.
• Undertake relief cover within The Trust’s shops as and when required.
• Carries out duties in accordance with Trust values.
Customer Service
To ensure customer care and quality of service:
• To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.
• Adheres to all health and safety guidelines, including infection prevention and control.
• Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical exemption) required for the post.
• Adhere to manual handling procedures and complete mandatory manual handling training.
• Promotes the health and safety of others.
• Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
• Responsible for identifying and mitigating risk within the work environment.
Wellbeing and Emotional Resilience
• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and others.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Coordinator - Wales
Location: The role will be based out of the BookTrust Offices in Cardiff. BookTrust works in a hybrid and flexible way with an expectation of a minimum of 8 face to face collaboration days per month which could be at the Cardiff office, visiting partners across Wales and on occasions UK wide travel. There will therefore be reasonable travel needed to fulfil the role, with occasional overnight stays.
Contract: Full-time, open to discussing flexible and part-time options
Salary: £28,000.00 per annum.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority in England, Northern Ireland and Wales and supported by a range of funders including the Arts Council England, Northern Ireland and Wales Governments, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
We are looking for a positive and enthusiastic individual with a demonstrable ability to develop relationships and make connections across a wide range of people and groups. A strong communicator with the ability to communicate effectively with a diverse range of audiences, in writing, and in person.
You will have ideally worked within or across a particular community or region, in outreach or a project within the third sector and be a highly motivated individual with the ability to work and travel unsupervised across multiple projects simultaneously and to work at pace, often to tight deadlines.
A passion to make a difference for children and families with an interest in the benefits of literacy and reading to child development, the value of books, stories and rhymes and the role of parents, carers, and guardians in developing a love of reading would be valuable.
We are currently recruiting to two Community Engagement Coordinator posts.
To apply please send a copy of your CV to our webiste along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.
Closing date: 31st July at 11:59pm.
Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
Swalcliffe Park is an ‘Outstanding’ specialist day and residential school providing education, therapeutic support and residential care for secondary aged boys all of whom have a diagnosis of Autism Spectrum Condition ASC. We offer excellent working conditions in a beautiful location with opportunities for career development and training staff. The school also has ‘Advanced Level’ Autism Accreditation and an ‘Enhanced Practice’ commendation.
The Communications Specialist will play an integral role in raising the profile of the school locally, nationally and internationally.This role will work collaboratively with the CEO and Principal to develop and implement the school’s communications and marketing strategy to promote the school’s work and reputation. It is a hands-on role managing design and print, websites and all forms of media in a fast-paced, dynamic environment and would suit someone who enjoys balancing operational and strategic tasks. There will also be a focus on newsgathering and storytelling across various channels (including online, print, and social). The role will also necessitate involvement in advertising (off and online), PR, events, digital marketing and social media.
The successful candidate will have or be:
- A degree level education with relevant marketing and/or communications qualification;
- Successfully undertaken a similar role, in a complex, busy, service-driven culture;
- A proven track record of designing and delivering successful communications campaigns and activity;
- Managed and produced content to support a wide range of communications;
- Willing to work strategically and operationally and be hands on within this role
- Self-motivated and able to work independently; working in a consultative way, managing ‘clients’ and working with minimal direction and input from others unless required as part of a collaborative brief;
- Proficient in developing profile raising strategies and planning and seeing through their implementation
- Excellent copy writing skills; being able to tell a story which reflects our ethos and culture
- A keen eye for detail in line with brand guidelines
- Proficient and up to date digital marketing and IT skills as well as design and/or communication software such as Microsoft Suite, Photoshop and Canva
- Excellent interpersonal and communication skills; effective in a variety of settings and with a range of people.
- Able to remaining calm under pressure and readily meet deadlines
Benefits include:
- Term time working; 39 weeks; based on site, with occasional opportunity for hybrid working
- Annual Leave – 7 weeks plus Bank Holidays pro rata to be taken in school holidays
- Pension scheme – NEST
- Employee Assistance Programme, free lunchtime meal and parking
- CPD development and supervision
For more information, please go to our website. A Job Description/Person Specification and application form are available from the school’s website.
This school is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will be expected to undertake an enhanced disclosure. We are an equal opportunities employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
You will be a fully qualified CYP MH Practitioner working within a multi-disciplinary, early intervention Mental Health Support Team (MHST) to increase and improve emotional wellbeing for 5–25-year-olds, and mental health provision within education settings.
Applications encouraged from: Education Mental Health Practitioners (EMHPs), Children’s Wellbeing Practitioners (CWPs), CAMHS nurses, other CYP Practitioners with relevant qualifications
You will have an active caseload of children and adolescents with mild – moderate emotional and mental health difficulties and will deliver evidence-based 1:1 and group interventions, employing the principles underpinning the national CYP-IAPT programme (Children and Young People’s Improving Access to Psychological Therapies). Low intensity interventions (e.g. CBT guided self-help) will be delivered in a range of education settings (primary, secondary, special, alternative provision and sixth form and further education colleges). This will range from delivering evidence-based interventions for CYP and parents/carers in education settings, with mild – moderate presentations, to providing psychoeducation and training for a range of stakeholders, including children and young people, parents/carers and education staff, promoting a whole school approach to mental health.
You will work with people from different cultural backgrounds, using interpreters when necessary, and should be committed to equal opportunities. You will also work closely with colleagues and partners in the Local Authority, CAMHS, education settings where interventions are being delivered and other relevant mental health providers. This will build upon the ICB’s and Mind’s whole school approach to mental health provision.
You will have:
- A current qualification from an accredited body to deliver evidence-based interventions for CYP
- Direct experience delivering interventions for CYP aged 5-25 with mild – moderate mental health difficulties
- Experience of routine outcome monitoring
- Experience of clinical risk assessment
- Understanding of child development and psychosocial influences
- Experience handling safeguarding concerns for CYP and adults
- A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.
- Having a creative approach to problem solving and developing the service to meet the needs of diverse young people, families and schools.
- Ability to form and maintain relationships (e.g. with schools), and communicate effectively with all stakeholders and young people.
PLEASE SEE JD ATTACHED FOR FULL REQUIREMENTS
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Specialist Housing Advocate
Salary: £28,000 - £31,000 (pro rata)
Location: Hammersmith (with possible co-location with key partners)
Hours: 28 OR 35 Hours per week
Contract: Fixed Term until March 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Specialist Housing Advocate will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. This is a new and exciting service, and we are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs.
To be successful as Specialist Housing Advocate you will need the below experience and skills:
You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 14 July 2024@ 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Location:Home/Birmingham-based with frequent travel to projects in West Midlands
As Project Support Officer you will support the Area Manager and Regional Manager with volunteer recruitment, documentation of training, giving our volunteers a fantastic experience, guest outreach and giving extra support to our West Midlands projects as and when required to aid development and growth within the region.
Each of our Projects is run by Project Leaders (volunteer position) and supported by Regional Managers through recruitment and training of volunteers. You will support the Regional Managers so that they can manage more projects, knowing that you have helped with the embedding of volunteers, along with supporting expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the Area.
You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects.You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include some evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Sunday 14th July
View the job description here: West Midlands PSO JD 2024.pdf
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Interviews: tbc
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: The role advertised is ‘Regulated Activity’ and as such is exempt from the Rehabilitation of Offenders Act 1974, and any appointment will be subject to a satisfactory enhanced DBS disclosure check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
About Us
Choose Love does whatever it takes to provide refugees and displaced people with everything from lifesaving search and rescue boats to food and legal advice. We elevate the voices and visibility of refugees and galvanise public support for agile community organisations providing vital support to refugees along migration routes globally. We are a lean, passionate team driving a fast-paced global movement across 26 countries. In over 8 years, we have reached over 5 million refugees and raised tens of millions for over 500 organisations, providing vital support at every stage along migration routes from Europe to the Middle East and along the US-Mexico border. We are powered by you and by our vision - a world that chooses love and justice every day, for everyone.
Summary of Role
The Regional Head of Middle East Programmes supports the organisation’s programmatic efforts with a focus on developing and implementing strategy for the Middle East region whilst also providing hands-on support to day-to-day grants management, partner management and donor coordination and reporting.
The following role works closely with the Director of Programmes and Head of Programmes (Protracted Contexts). The role will also regularly work as the intermediary lead with the established Collective for Refugee Leadership in MENA (CRLM), which is a group of donors and thought partners focused on advancing refugee leadership and support for refugees across the Middle East and North Africa.
You will be highly flexible and adaptive, able to respond effectively and in line with our emergency protocols to humanitarian crises as required, whilst also supporting longer-term protracted programmes work. You will have strong project and grants management experience and highly effective administration skills. You drive efficiency and innovation and provide senior management guidance on international projects, as well as high-quality implementation. You will address challenges and issues in all aspects of project implementation and ensure timely and appropriate solutions, including the identification and mitigation of programmatic risks. You will also demonstrate strong people management skills, with an ability to provide both task management and strategic guidance (in addition to more holistic line management support) to several team members.
Responsibilities
Grant Management
● Manage the Choose Love Middle East team to ensure smooth and efficient grant-making for our work in the Middle East
● This includes leading on, and managing a small team, to:
▪ Work closely with partners to gather, review and track due diligence documentation required for granting to partner organisations.
▪ Support the maintenance of grants systems to track grant making progress e.g start and end dates, reporting deadlines, no cost extensions etc.
▪ Draft and/ or review grant agreements between Choose Love and partner organisations and ensure any grant amendments or addendums have correct and accurate information
▪ Review reports from partner organisations to ensure effective use of Choose Love funds
▪ Work with the Data Lead (Programmes) to review Middle East reporting data received from partners and assess outputs, impact and successes from grant-making in the region. This will include being closely involved in impact reporting within the CRLM initiative.
▪ Working with the Director of Programmes / Head of Programmes to attend monitoring trips to the region
▪ Support the Safeguarding Lead on Safeguarding organisational development for the region as needed
▪ Problem-solving with partners on how to get funding into challenging contexts
Partner Relationship Management
● Build meaningful, effective ongoing relationships with new and existing partners.
● Lead partner calls and track key takeaways and actions to share internally.
● Lead on regular check-ins with existing, long-term partners.
● Respond to ad hoc needs arising from partners - including clarification/support on the application process and support with reporting.
● Maintain up-to-date understanding of the needs of partners.
● Supporting Choose Love Fundraising
● Support with narrative reporting to donors - capturing the work of our implementing partners in the region
● Support with developing proposals for donors to Choose Love
● Respond to ad-hoc requests for information from prospective and existing donors
● Support with organising and hosting donor trips to the region
● Support the Partnerships team in presenting Choose Love’s work at events etc when appropriate
● Build and oversee relationships and liaise with CRLM grant partners, bilateral funders, and other key stakeholders to ensure CRLM strategy and approach are aligned to needs and trends in selected contexts
Regional Strategy
● Working closely with the Director of Programmes and the Head of Programmes (Protracted Contexts) and ELT, to develop and implement the regional strategy for Choose Love’s programmes in the Middle East as part of the wider Choose Love Strategy.
● Consulting with key advisors and stakeholders on recommendations for the Middle East strategy
● Championing and supporting opportunities to promote funding to refugee-led and lived-experience led organisations
● Working with the team to implement the regional strategy and adapt the approach in response to contextual changes or humanitarian emergencies
● Maintain an up-to-date expert understanding of the changing context and needs in the region
● Lead on Choose Love’s involvement in CRLM, including inputting and implementing the new strategy, processes, and systems
● Participate in relevant sector / regional meetings
● Work with the Director of Programmes and Head of Programmes to develop a network of peers working in the region
People Management
● Thoughtfully manage the existing team that supports Choose Love’s Middle East work by providing day to day support, meaningful 1:1s and annual reviews and identifying any learning and development needs
● Collaborate closely with (2) other Regions Heads on wider team initiatives and tasks, and be willing to provide surge management support for other regions during absences or periods of annual leave
● Support CRLM in recruiting and utilising advisors and consultants
Internal Communications
● Facilitate the sharing of regional strategy and updates across the wider Choose Love team to feed into wider fundraising efforts
● Communicate partner activities / asks to the rest of the team, including presentations on team calls and email updates to the team
● Support the ELT with information to feed back to the board about Programmes work.
● Capture information on specific contexts and summarise quickly and efficiently to the Communications team, as well as for external stakeholders/funders.
Essential Criteria
● Fluency in Arabic and English (both in written and speaking)
● Experience working in a programmes or grants-focused role related to the Middle East region
● Experience in the humanitarian sector, ideally with people who have been displaced
● Have permission to work in their country of residence
● Ability to travel within the Middle East region
● Line management experience, with remote line management experience highly desirable
● Experience liaising with donors and external stakeholders
● Report-writing skills
Salary & Benefits
Salary - £40,000 - £47,000
The successful candidate will have working, expert knowledge of the region and will be an Arabic and English speaker. They will also be able to travel, particularly across the Middle East. The position offers a competitive salary and benefits. It is an opportunity to make a difference and work with partners who are genuinely making a difference. This position is fantastic for personal growth and learning in this fast-growing and dynamic charity.
Recruitment Information:
Interviews will take place on the week commencing 22nd July 2024.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team
How To Apply:
Interested candidates are invited to apply by sending their CV and a cover letter by noon 9th July 2024
Pre-employment Checks:
Employment with Choose Love will be subject to the following checks before your start date:
● A satisfactory Disclosure and Barring Service (DBS) check
● Receipt of two satisfactory references
Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all sections of the community. If you need us to make an adjustment or provide additional support as you apply for a role, please email to discuss in further detail.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team.
How To Apply:
Interested candidates are invited to apply by sending their CV and a covering letter by noon 9th July 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them.
The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space. Please note: some out-of-hours work is a key part of this job.
If you do not meet all of the requirements of the role but have comparable knowledge and experience, we would be happy to consider your application, or talk to you in advance of an application.
Key Responsibilities:
- Line management of a team of full time, part time and bank staff who have expertise in supporting young people nearing crises.
- Day to day management of the contract (from the NHS ICB)
- Responsible for managing a rota to ensure the service has adequate staffing, 365 days a year
- Holding relationships with all key stakeholders (funders and commissioners, local authorities, local CAMHS services and hospitals)
- Building on the pilot phase of the programme and using creative approaches to supporting children and young people of all ages.
- Working closely with the Clinical Lead to ensure safe delivery of services and that staff are supported.
- Ability to support staff to work with a diverse range of children and families, and tailor services to reach young people who may not currently be accessing the programme, or who have specific additional needs or diagnoses.
You will have:
- At least 3 years’ experience of managing a complex service supporting young people with a variety of needs, ideally within a mental health context.
- Experience of working on (ideally managing) a commissioned service within a Third Sector Organisation.
- Experienced in delivering a service within budget and meeting all KPIs and contract requirements.
- A passion for supporting and developing staff.
- A commitment to improving the lives of young people through high-quality mental health support
- Having a creative approach to problem solving and developing the service to meet the needs of diverse young people and families.
- Ability to form and maintain relationships (e.g. with CAMHS, commissioners, funders), and communicate effectively with all stakeholders and young people.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Thousands of vulnerable children pass through UK railway stations every day. Most of us wouldn’t even spot that they were in danger.
As Railway Children’s Community Engagement Worker (London), you will energise key stakeholders to come together to collectively keep vulnerable young people safe on the rail network. You will build and strengthen partnerships with – and between – the rail industry, British Transport Police (BTP) and others working locally with vulnerable young people in order to drive forward innovative approaches to contextual safeguarding.
As part of a dynamic team delivering the Safeguarding on Transport (ST) project, you will be responsible for developing our community engagement work in the London Area as well as supporting our wider UK programme. The role will require you to engage the public and work closely with British Transport Police, station staff and employees as well as local services in the area. You will support our innovative Safeguarding Action Groups that catalyse communities working in and around London’s stations to combine efforts and resources to keep people safe.
Your engaging manner, strong people skills and experience managing stakeholder relationships will ensure that you are able to help create a safer rail network that is actively seeking to look out for and protect vulnerable young people.
This is a London based role that will combine a blend of working from home with being out meeting members of the community across London - especially in and around some of London's busiest stations.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing date: midday, 8th July 2024
Interviews:
first round – 17th July 2024 (online)
second round – 23rd July 2024 (in person)
The client requests no contact from agencies or media sales.
Main Purpose of the Job
The Digital Enabler will work with the District Leadership Team and the Communications Officer to build the digital communications capacity of the District at every level, to facilitate effective participation by all members in the life of the church in the North West District, and to make use of new opportunities for mission and community-building in the digital sphere.
Key Responsibilities
1.Ensure that the District leadership is able to fulfil its responsibilities by ensuring there are reliable digital platforms for online, live-streamed and recorded meetings and events, for electronic dissemination of information (via web, social media and mailings), and audio and video recording and sharing..
2.Enable all members of churches in the District to have the opportunity for participation in District forums and events, and to receive information from their District and Circuits.
3.Co-operate with District and Circuit leaders, ministers and pioneers in the development of new forms of mission and church communities using a range of digital resources.
Key Tasks
Training and Support
1.Create a digital strategy for the District, identifying the essential resources and support needed to enable full participation at every level, and the opportunities for missional work in the online world.
2.Support the administration and governance of the District by facilitating online synods, committees and consultations.
3.Build a network of “digital champions” within Circuits and provide advice and support for local training and capacity building.
4.Devise and deliver online training courses for Circuits and churches.
5.Develop a “Digital Community of Practice” across the District, and linking where appropriate across the Connexion, which will envisage and create new ways of being and growing church in the digital age.
6.Work with safeguarding officers to raise awareness of digital safeguarding issues, and create usable information and guidelines for Circuits and churches.
Facilities and Resources
1.Work with the Communications Officer in building and maintaining the District’s online presence, including the website and social media.
2.Develop a range of digital tools and resources for the use of the District and its Circuits, and assist in their implementation. (These could include servicing local website and social media initiatives, plan-making and emailing applications.)
3.Collect and disseminate information on digital specialists in the District who can serve Circuits and churches. (This could include graphic designers, web and database programmers, audio-visual and streaming experts and others.)
Events and Online Communities
1.Provide technical support for online and live-streamed District events, including advertising, registration and ticketing, online and streaming facilities.
2.Work with the Mission Area Leads, Circuits and pioneers in implementing digital services, online communities and missional initiatives.
Personal Training and Growth
1.Maintain an awareness of changes in digital applications and resources, and consider how they can be used in the District.
2.Identify opportunities to expand knowledge and understanding, including by appropriate courses.
3.Reflect theologically on issues around faith in the digital world, and the opportunities for sharing the gospel by these means.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Official Job Title: Early Literacy Interventionist
Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.
Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children.
We are seeking a part-time Early Literacy Interventionist (ELI), based at Galleywall Primary School in Southwark, South London. This ELI role, reporting to the Schools Development Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.
For your caseload of target children, you will conduct an initial baseline assessment and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are from Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Please apply via Charity Jobs by sending a CV and covering letter (of no more than one page) outlining why you’re the right person for this role and how you meet the Required skills & experience section of the job description.
Closing date for applications: Sunday 14th April at 11.59pm
Interview date: w/c 14th April
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CORE PURPOSE:
Under the management of the Director of Client Services to provide specialist, evidence-based trauma therapy to children and young people seeking help from ASSIST throughout Northamptonshire.Therapy will be provided in an age appropriate manner.
ASSIST is a member of the United Kingdom Psychological Trauma Society and the European Society for Traumatic Stress Studies.All ASSIST specialist therapists are expected to work according to evidence based practice models (currently C.B.T. and E.M.D.R.), and in accordance with ethical practice.
Key Tasks
1.To provide specialist evidence-based trauma therapy in an age appropriate manner, to include play and art therapy to children and young people across Northamptonshire seeking help from ASSIST.
2.To deliver robust assessment and formulation measures, ensuring effective and appropriate interventions are delivered.
3.To deliver client services directly, and to receive appropriate clinical supervision accordingly.
4.To attend multidisciplinary meetings and liaise with various professionals as required for the wellbeing of the clients.
5.To be non-judgemental in approach to all work.
6.To provide information on service provision and trauma/Post Traumatic Stress related issues to schools, parents and other professionals, and how children can be affected by trauma.
7.To assist and maintain the administrative systems for managing casework and the upkeep of all client records, and to ensure confidentiality for all ASSIST Service Users, within the confines of the ASSIST confidentiality policy and Child Protection & Safeguarding Policy.
8.To maintain confidentiality and respect when dealing with client information.
9.To adhere to all ASSIST’s policies and procedures and to promote the values, spirit and ethos of the organisation at all times.
10.To assist in the daily administration of the ASSIST Clinical service, including the support systems underpinning this service.
11.To meet with the ASSIST Staff team to discuss appropriate development of the ASSIST service.
12.To produce written reports related to the area of work as required.
13.To be an active member of the ASSIST team, and to undertake other duties as commensurate with the nature of the post, as specified by the ASSIST Director of Client Services and Trustees.
14.To participate in regular performance reviews, compiling or relevant statistical data, and annual appraisal.
15.To fully recognise the complexity of the field of work, and continuously to update training and practice, according to current and on-going research findings.
The client requests no contact from agencies or media sales.
For over 75 years MAF has been working in partnership with hundreds of Christian and relief organisations, enabling practical help, physical healing and spiritual hope to be delivered to some of the world’s most remote and inaccessible communities.Leading the people team you will oversee the development and implementation of our PEOPLE strategy designed to attract, develop, and retain a high performing and creative workforce who are passionately engaged with our vision to see isolated people changed by the love of Christ. Part of that plan will be the development of strategies to address our recruitment needs both in the UK and overseas. The Director will also provide strategic level HR leadership to our 60+ UK based staff and 30 staff and their families overseas.
Reporting to the CEO, you will serve on the six-strong senior leadership team contributing to the wider organisational strategy and play a central role shaping the Christian culture of the organisation.
There is an occupational requirement for the job holder of this position to be a committed Christian. Additional information is available on request.
Responsibilities
The Director of People and Culture has nine key performance areas
- Enhancing learning within the charity to ensure that we have the skills, experience and mindset needed to move forward. (Learning & Development)
- Shaping our practice to align with our Values, Mission, and Cultural Norms (Culture)
- Creation and maintenance of a positive culture promoting staff wellbeingand community. (Wellbeing)
- Design and delivery of strategies to increase the number of new recruits to serve overseas and attract and hire talent to serve in our offices in the UK. (Talent Acquisition)
- Shared responsibility for Improving Partnership internally within MAF UK and externally with MAF International (MAFI), other Resourcing Groups and mission and Church groups within the UK. (Partnership)
- Taking thelead on all HR related issues and acting as a trusted partner and guide to members of the Executive Team. (Leadership)
- Managing our compensation and benefits schemes to ensure that MAF UK compensation remains fair and competitive. (Compensation & Benefits)
- Maintaining a high level of legal awareness and ensuring HR legal obligations are maintained and our policy and practice is appropriate (Legal & Finance)
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- Ensure that HR policy and practice remains compliant
- Ensuring that our ‘Safeguarding’ responsibilities are upheld, staff receive training and DBS checks as appropriate
- Oversight of the People budget including the international staff, recruitment and training.
9. Professional Development by maintaining currency with employment legislation, HR good practice, and trends within Christian mission organisations
Qualifications, Skills & Experience
Requirements:
Education/Qualifications:
- Degree or equivalent standard
- CIPD qualified (Level 7 - Chartered membership)
Experience:
- Proven experience in senior HR, management, and leadership roles
- Success in HR strategy design and change management
- Significant experience in recruitment
Skills/Abilities:
- Strategic planning and financial management expertise
- Excellent communication, presentation, and training skills
- Ability to influence at all levels within a complex organisation
- Knowledge of UK HR employment legislation
Personal Attributes:
- Committed evangelical Christian, able to represent MAF's mission, values and beliefs
- Emotional resourcefulness and service orientation
- Flexibility and adaptability towards others and circumstances
Terms and Conditions
- Location: This role can be based at the MAF UK Offices in Folkstone, Kent or optionally could be in the Oxford, Cambridge arc as we seek to launch a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region. Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.
- Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours. Hours should be agreed with line manager.
- Travel: Flexibility will be required for working additional hours and travel to meet business needs (inlcuding overseas travel) or for travel/meetings on weekends or evenings.
- Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
- Pension Scheme: Non-contributory (10% of salary).
- Probation: 6 months
- Notice Period: 3 months each.
- Salary: circa £65,000 per annum
Deadline for applications: midnight Sunday, 28th July 2024.
Do you have experience in successfully managing complex projects, ideally in a not-for -profit environment? We are seeking an experienced Programme Manager to develop and shape programmes to successfully deliver against the Church of England’s ambitious target to become net-zero by 2030.
This role will be working across both Rochester and Canterbury Diocese and the successful applicant will need to have current working knowledge of environmental and climate issues.
This is a new role which is funded for two years.
Key Responsibilities
The post-holder(s) will:
- Oversee the ongoing development and delivery of the Net Zero Carbon (NZC) programmes for both dioceses.
- Maximise the alignment of the plans for each diocese as far as is practical to optimise the benefit of working together in partnership, and actively identify and develop opportunities for partnership working in delivery. Specifically, to develop a NZC action plan for Rochester including managing the adoption of the plan by the appropriate governance committees. (Note: Canterbury already has an approved NZC action plan.)
- Develop, maintain and deliver an implementation plan which highlights the strategic activities, has clear objectives and impact measures; including evaluation.
- Working with other diocesan colleagues, oversee the planning and development of decarbonisation projects to deliver the ambitions and targets in the NZC Action plans.
The Ideal Candidate
You will have a track record of delivering complex multi-stakeholder projects, ideally in a not-for-profit environment with and understanding of environmental and climate issue. An understanding of how these issues affect the Church of England would be beneficial.
Please see the Job Description for further details of the skills and experience needed for this role.
What we can offer:
- Flexible working, Hybrid working and TOIL
- Generous holiday entitlement
- Contributary pension scheme
- Access to an Employee Assistance programme
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. This role will also require an enhance DBS check.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date: 21 July 2024
Interviews will be held: 8 August 2024
Are you looking for a new opportunity for 2024?
Are you passionate about working with children and young people?
Are you enthusiastic about developing excellent and inclusive services with young people to enhance their, wellbeing, happiness and opportunities?
If so, we want you to join our team!
The Co-op Partnership is an innovative project where you will be working alongside young people and empowering them to continually develop their co-designed service, Magic Minds.
The service facilitates regular spaces and opportunities where young people can come together to:
- Learn to cook
- Play sports and games
- Try new outdoor activities
- Undertake digital creation activities
- Plan and prepare regular events and activities (such as silent discos on the beach, bbq's)
- Take part in confidence building activities
If you are:
- Confident and creative in engaging and working alongside young people aged between 10-25 years.
- Skilled in designing and delivering groupwork sessions for young people.
- Able to provide emotional and practical support to young people, in line with safeguarding policies and procedures.
- Able to work evenings and weekends to meet the needs of young people.
- Able to work in partnership with Co-op, Children's Services and the community, whilst keeping young people at the centre
Then please apply for the youth support worker role!
In return for your commitment, you will be supported with meaningful and supportive 1:1's, ongoing personal development and opportunities to make positive change in young people's lives.
Our Co-op partnership Youth Advisory Group have made this film to support in recruiting the right staff for our in Community services across the UK (link available on our website):
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document.
Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 December 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 December 2025.
For more information on our exciting partnership with the Co-op, please see our additional information sheet via the link below.
For an informal chat about the role, please contact Jess Hanson – Cymru and South West Region Children's Service Manager (details can be found on our website via the link for this vacancy).
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.