Safeguarding Coordinator Jobs

A Bit about Us:
WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund
programmes and services to make it possible for children and young people living with serious illness to be cared for at
home instead of hospital.

What we are looking for:
We are seeking an enthusiastic and well organised Family Engagement Coordinator to work within our Family Team. This
role will be working directly with charity beneficiaries - parents and carers of children with serious and complex health
needs. This is a diverse and interesting role that is central to the development and expansion of our WellChild Family
Tree service.

Purpose of the role:
The Family Engagement Coordinator is vital to the success of the WellChild Family Tree Network. This is a growing network
that exists to connect families across the UK caring for a child with serious and complex medical needs with each other
and with WellChild. Through its online Facebook forum, and programme of activities, events and communications, it
provides members with the opportunity to make friends, make memories and get support.

Working within the Family Team and as part of the wider Programmes team this role will report to the Family Programme
Manager and is central to the development and expansion of the WellChild Family Tree. Key to this role is taking ownership
of and delivering a well-defined WellChild Family Tree membership experience that attracts and engages families from
across the UK and includes the provision of high-quality content and regular communications.

For the full details of the role, further contact details for more information and the JD/PS please see the enclosed documents.

Whilst the closing date for applications is 9am 8th October 24 we will be reviewing applications as they come in so may close the role earlier than advertised if we recieve sufficient applications.

We look forward to receiving your application!

• This is an opportunity for you to make a real difference to the lives of Carers in Wales. You will have a supporting role in a national project between Carers Wales and Carers Trust Wales.

• You will focus on working with institutions delivering health care training and CPD for health care professionals in Wales, developing resources to promote carer awareness for health care professionals and improve unpaid carers’ experiences in health care.

• You will take a proactive approach to project support, working collaboratively with colleagues across Carers Trust to deliver against project aims, ensuring that carers and other key stakeholders are able to inform, shape and support the work of Carers Trust Wales.
  
  Interviews for this role will be rolling and we reserve the right to close the role early.

Playground Coordinator - Wandsworth and Chelsea

Employer – Kids

Location – Kids Lady Allen Adventure Playground, Wandsworth Common, London SW11 1HT and on occasion, Chelsea Playground

Salary - £17,842.61 (£29,197 FTE)

Hours – 22 hours per week

The good stuff/benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
• Reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

As a Playground Coordinator you will be supporting disabled young people and their families by coordinating the delivery of an adventure play service at Lady Allen Playground. This is a great opportunity to develop your existing skills in a rewarding role and gain a strong sense of achievement. 

Working context: 

• You will be required to work variable/unsociable hours including evenings and Saturdays 
• Based on playground sites outside of regular office hours 
• You will be required to work from a second playground site (Chelsea Playground) on occasion 
• Managing a flexible workforce 

Key responsibilities: 

• To manage and supervise staff in the provision of the service 
• Brief staff effectively so they provide a positive play experience 
• Make sure there is a programme of activities that provide children with choices and opportunity for different play and social activities 
• Respond to and develop play episodes with children and other play practitioners  
• Take responsibility for providing 1-1 support for children with a range of disabilities 
• Keep written children records up to date and accurate 
• Demonstrate and record that children are involved in the development and planning of the playground 
• Effectively recruit and prepare play staff to undertake the requirements of the role 
• Co-ordinate and take management responsibilities for external visits and outings 
• To assist the Manager with the physical responsibilities of the playground including site inspections, maintenance, renewals and utilities.  
• To be aware of the budgets and the management of them 
• Make sure the playground meets regulatory requirements including Ofsted, H&S and Quality in Play.  
• Liaise on operational level with relevant Local Authority officers 
• Attend relevant regional and KIDs meetings 
• Participation in your own supervision and Continuing Professional Development 
• Within the post there is an agreed level of decision making responsibility in the delivery of the service especially in the absence of the Manager.  

To be able to carry out this role it is essential that you have the following characteristics: 

• Significant experience of working with disabled children in a play setting 
• Knowledge of disabilities/ impairments and impact on child and family members 
• Ability to engage and support children in a variety of play experiences without supervision 
• Experience of implementing an activity programme 
• Experience of coaching and mentoring sessional workers in areas of good practice 
• Understanding of current Safeguarding processes 
• Ability to work on your own and problem solve with little input from line managers 
• The capacity to undertake, when required, the range of management, development, administrative and liaison duties.  
• Good numeracy and literacy skills 
• Computer literate- good working knowledge of Microsoft office suite  
• Excellent range of communication skills with children, parents and other professionals.  

Personal Qualities:  

• You will have the ability to think on your feet and confidently use your initiative 
• Ability to calmly and efficiently problem solve 
• Strong organisational skills and the ability to prioritise and complete tasks across a range of disciplines 
• Energetic and willing to learn, grow and have fun 
• Creativity- in order to enhance and develop the service 
• Passionate about inclusive, adventurous play! 

This role is for 22 hours per week. It can be combined with our Young People's Wellbeing Co-ordinator role to create a 34 hour per week role. Please read through the job ad for both roles and indicate in your application if you would like to be considered for both. You only need to apply through one vacancy.

• Location: Hybrid - Minimum of three days a week in our Nottingham office.
• Salary: £25,000
• Permanent 35 hours per week x 52 weeks per year.

Join Headway as a Fundraising Coordinator and play a vital role in helping us improve life after brain injury. Be part of a passionate team, driving impactful fundraising events that support individuals, families, and communities across the UK. 

What you will do

• Build relationships with community fundraisers, providing advice and fundraising materials to include stewarding supporters from the beginning to end of their fundraising journey with us.
• Act as a primary contact, recognizing achievements and promoting stories to the communications team.
• Research and development of fundraising opportunities and activities that appeal to community audiences.
• Maintain our fundraising databases, track donations and collaborating with teams to meet financial targets.
• Delivering talks and attending community events and supporting local Headway charities and volunteer-led branches.

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have experience of working with community fundraisers
• Be able to manage multiple projects and stakeholders, working to deadlines
• Be able to work on your own inactive but also collaborate effectively within a team
• Actively research and build a pipeline of community fundraising activities that appeals to current and new audiences

About us

Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life.

Headway is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Hours: Full-time

Remuneration: £31,500 per annum

Duration: Permanent

Location: Manchester, UK (hybrid working available)

Can you provide excellent operational administration and coordination both in the UK and deployed internationally?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are recruiting internally for an Operations Coordinator who will provide support and administration to our humanitarian health operations, working closely with our operations managers, deploying and deputising as required as well as working on key aspects of grant management and proposal development.

Our Ideal candidate will combine excellent office administration experience with solid theoretical understanding and practical experience of the humanitarian sector.

You will have excellent interpersonal skills and be able to coordinate effectively with people from a range of culture, professional backgrounds, and perspectives.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an influential role in our humanitarian programming.

How to apply

We strongly recommend that you read the Candidate Information Pack - Operations Coordinator - August 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Friday 20th September 2024

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

We are looking for an experienced, confident and organised professional to support the Diocesan Safeguarding Advisor with our safeguarding function and team.

Through the implementation of newly agreed plans in each of our regional Deaneries, the Diocese is, like the Church of England, undergoing a period of transformational change. The need to retain and develop our safeguarding practices and processes at the heart of these changes is key. To do this you will be approachable and adept at communicating sensitively and professionally with people at all levels and from all walks of life, including parish members, staff, clergy and volunteers. At the same time, you will have the gravitas and professionalism necessary to inspire confidence in others, and to achieve results.

The ADSO will be a key member of our safeguarding team, promoting best practice in all matters relating to safeguarding in the diocese. This will include supporting parishes, clergy, and Cathedral staff. The ADSO will have a portfolio of casework and risk management.

This is an interesting opportunity for the right person who has a relevant safeguarding background, to grow and develop in a complex, challenging and undoubtedly rewarding work environment.

At the Diocese of Truro, we really value work-life balance and employee wellbeing, have a friendly and supportive working environment and are committed to encouraging your development. We offer benefits to such as a range of wellbeing activities, flexible working, up to 26 days leave and a Pension Scheme with 9-15% employer contribution. Find out more here about working for us: Working with us - See our vacancies - Truro Diocese : Truro Diocese

To apply and for more information please visit the Pathways recruitment site.  Sorry, we do not accept CVs. Please note that whilst some home working is permitted this role cannot be done remotely and we do not pay staff to commute from outside Cornwall.

SAFEGUARDING - EVERYONE MATTERS - EVERYONE’S RESPONSIBILITY

The Diocese of Truro strives to be trauma informed, and is committed to developing safer policies, cultures, and practices.

Mentivity is seeking an Operations & People Coordinator: Drive Our Mission and Support Our Team!

About Mentivity:

Founded in 2016 by Sayce Holmes-Lewis alongside co-founders Leon Wright and Tyson Holmes-Lewis, Mentivity is an award winning inspirational mentoring organisation and alternative educational provision that aims to provide aspirational support for young people, schools and parents through 1:1 mentoring and group conversation-based learning. Our sole quest is to offer our services to as many young people through our work. 

Main Responsibilties:​

Human Resources Management

• Oversee recruitment processes including job postings, screening, interviewing, and onboarding new employees.

• Develop and implement HR policies and procedures in line with legal requirements and best practices.

• Manage employee relations, including conflict resolution, performance management, and disciplinary actions.

• Coordinate training and development programmes to enhance staff skills and career development.

• Maintain accurate HR records and manage HR systems.

Operations Support

• Support the Chief Impact and Operations Officer in operational planning and process improvements.

• Ensure compliance with health and safety regulations and maintain a safe working environment.

• Manage office administration including supplies and equipment.

• Coordinate with external service providers and maintain positive relationships with stakeholders.

• Support budgeting and financial processes, including expense tracking and reporting.

• Ensure the delivery team's schedules, rosters, leave, and absences are up to date and accurately recorded.

• Communicate any issues or schedule changes to relevant staff members, including the CIOO, CCO, and Finance Coordinator.

Stakeholder Management

• Cultivate strong relationships with schools, partner organisations, and service providers to support collaborative working.

• Promote Mentivity's programmes, services, and activities to stakeholders.

• Support onboarding of schools and communicate programme impact effectively.

Recruitment Timetable:

Application deadline: Thursay 19th September 2024

Interview dates: 24th - 27th September 2024

Interview location: In-person, 50 Westmoreland Road, London, SE17 2GA

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a People Team Coordinator

Salary: £28,000 - £32,000

Location: Hammersmith

Hours: 35 Hours per week (some working from home)

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Working across the People team the People and Talent Coordinator is an essential for the organisation, contributing to the long- term development and performance of the People directorate. The postholder will have excellent communications skills, a keen eye for detail and an ability to work on their own initiative in a fast-paced environment. The role provides technical expertise and support on Talent, People and L&D related matters, including actively supporting the end- to- end recruitment for all posts, using ATS/HRIS systems, strong contribution towards inductions and DBS checks. The role also provides the key point of contact for staff on day-to-day routine HR questions and queries, and hands-on interaction and delivery of L&D initiatives.

About You:

The successful candidate will demonstrate the skills and attributes set out in the persons specification. We are seeking a self- starter who can seamlessly coordinate tasks with competing priorities. HR knowledge is a bonus, however demonstration of a proven track record of working in a busy environment, delivering to deadlines and cross sectional working puts you in a good position.

You will bring operational working knowledge of the Microsoft suite, and Mailchimp. Ideally you come from or have a HR background and have worked in the voluntary sector and if not, you are able to demonstrate your transferable skill set showcasing your excellent ability to undertake this role.

About the Team

You will be joining a skilled six persons People team dedicated to supporting the organisation across all People matters.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Sunday 22 September 2024 @ 23:59

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you passionate about supporting older people with dementia and their carers to enage with activies across Lewisham? If so, we want to hear from you! 

Age UK Lewisham and Southwark is looking for a part time coordiantor to deliver arts and crafts, physical exercise and singing groups for people with dementia in Lewisham. You will be delivering the programme with the support of our volunteers and working directly with freelance workers and community partners.

The successful candidate will have a good undersatnding of the needs and issues affecting older people including dementia awareness. 

They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata)
• Additional 1 day leave for Birthdays
• Access to an Employee Assistance Programme including access to a helpline for partners and dependents
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

For full details, please download the Recruitment Pack which includes a Job Description and Person Specification.

Closing date for applications – 9am on Tuesday 24 September 2024.

Interviews will take place week commencing 30 September 2024 at Stones End Day Centre, Southwark.

Do you want to help build a world where no one feels lonely or left behind?

Do you care deeply about the welfare and dignity of older or vulnerable adults?

Do you have experience in social care or working with people with a wide variety of needs and abilities?

If you answered yes to all of the above, this could be the role for you! We’re looking for a Neighbourhood Care & Phoneline Coordinator with experience and enthusiasm for older people to join a well-established and vital programme. The Neighbourhood Care & Phoneline Coordinator reports to the Senior Manager – Older Adults & Volunteering and works in a team alongside the Neighbourhood Care Coordinator and the Befriending & Volunteering Coordinator. This part-time post plays a vital role in supporting isolated older adults in the Bermondsey and Rotherhithe areas. If you are a good listener, compassionate, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.

The role

In this role, your key responsibilities will include:

• Supporting older people aged 60+ in Bermondsey and Rotherhithe: providing strength-based assessments of individual needs and support to help reduce loneliness, improve health and wellbeing and increase older adult’s opportunities to connect to their local community.

• Facilitating a peer support network for carers of people with dementia.

• Delivering a shared phoneline and inbox offering signposting support to older adults.

About you

You are passionate about the power of community, and particularly volunteers, to connect and support people, and you like to work in collaboration with others. You are methodical with demonstrable experience in supporting older or vulnerable adults, particularly able to show experience in working with volunteers to meet the needs of the community. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.

 About us

We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 26 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 30th September.

Job Advert

Grandmentors Project Coordinator (Brent)

Grandmentors Project Coordinator (Brent)

Permanent Contract
Job Ref: V519
Hours per week: 28 hours per week – (Flexible days/hours)
Salary: £20,000 (£25,000 FTE)  plus attractive employee benefits package
Start date: ASAP
Location: Home based with travel across London
Closing date: 22nd September 2024
Interview date and Location: TBC

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

Role Purpose

To develop and deliver all aspects of our Grandmentors project across London, with particular focus on Brent borough, ensuring it achieves its aims, objectives, outcomes, and targets. The post holder will work closely with the Leaving Care team within Brent Borough Council and local volunteers to ensure that we improve and empower the lives of care leavers (aged 16-25) through the unique power of inter-generational mentoring.

Key Duties Responsibilities

· To hit the ground running to effectively deliver the service to ensure the project meets its agreed targets and milestones.

· Maintain effective relationships with stakeholders and local authority staff at a day-to day level.

· To ensure volunteers are recruited, appropriately trained and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining the database.

· To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.

· To work with your line manager to ensure project expenditure is in line with the budget.

· To maintain accurate administration, for all aspects of the project.

· To maintain accurate records on all aspects of the project and submit data onto a secure database.

· To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.

· To implement and maintain appropriate risk assessment management processes.

· To prepare regular reports for both internal and stakeholder purposes.

· To develop relevant information to promote and raise the profile of Volunteering Matters locally.

· To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.

· To comply with the applicable Health and Safety and Safeguarding regulations.

· To contribute to joint working and teamwork across Volunteering Matters.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the Greater London areat. There will be occasional travel around the Greater London region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the London area would be valuable

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on Tuesday 27 September 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 8 and 9 October 2024

• Location: Hybrid - Minimum of three days a week in our Nottingham office.
• Salary: £25,000
• Permanent 35 hours per week x 52 weeks per year.

Be part of a passionate team, driving impactful fundraising events that support individuals, families, and communities across the UK. 

What you will do

• Build and maintain strong relationships with event participants, offering motivation, fundraising advice, and ensuring they meet targets while having a positive experience with the charity.
• Serve as the primary contact for event fundraisers, handling enquiries through phone, email, and post.
• Assist the Events Manager with securing sponsorships for events, sourcing raffle and auction prizes, and coordinating event marketing via newsletters and social media.
• Maintain and update the fundraising database, ensuring timely bank analysis, accurate donation records, and appropriate donor acknowledgments.
• Collaborate across teams to develop ideas and ensure fundraisers are directed to appropriate local when needed. 

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Be able to build relationships to engage and support fundraisers, volunteers, and supporters.
• Be experience in planning events or handling fundraising logistics will help increase participation and success.
• Be responsible for multiple projects working independently or collaboratively with team members across departments

About us

Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life.

Headway is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

Age UK's Telephone Friendship Service is recruiting for Assessment Coordinators to join our dedicated team!

We crucially support thousands of matches between older people and trained volunteers, who together enjoy a regular weekly telephone chat. Our service makes a huge difference to the lives of older people who are lonely and isolated - giving them a chance to make a new friend from the comfort of their home.

As Assessment Coordinator, the successful candidate will play a vital role supporting older people through the initial stages of the service, ensuring processes run safely and efficiently.

We support older people all over the UK - so you'll need to be comfortable spending a lot of time on the phone and communicating by email - and have excellent conversational and customer service skills. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.

This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there regularly. As a guide, the team currently work from the office once or twice a week but please be aware this could increase.

You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.

We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration.

Please ensure that you submit a cover letter with your application.

Must haves:

* Excellent communication skills
* Confident and friendly telephone manner
* A passion for supporting older people
* The ability to work flexibly
* Excellent IT skills including Microsoft Office
* Ability to manage a busy workload
* A commitment to promoting equality and diversity
* Being a positive team player

Great to haves:
* An understanding of older people's issues
* Knowledge of safeguarding issues
* Experience of working with older people over the phone
* An understanding of mental health issues

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this role description does not describe any individual role holder. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.