Retention Manager Jobs in Bristol

About The Role
Fixed Term Contract Until: September 2025
We’re looking for a Direct Response Marketing Officer to join our busy and thriving Events Marketing team. This role will manage and deliver multi-channel marketing campaigns, driving participation for our sports, challenge, and mass event program.
You’ll report to the Events Marketing Campaign Manager. The Events Marketing team is in the Events team and sits in the wider Income and Engagement directorate. The Events Marketing team is responsible for recruiting event participants across a range of sports, challenge, and mass events, as well as involvement in retention strategies to cross-sell our supporters into other fundraising products.
You will:

- Work with different teams across the organisation, as well as with our media agency and external stakeholders, to brief, optimise and evaluate marketing campaigns, with a focus on monitoring performance and coordinating evaluations.
- Make recommendations to help inform and improve future campaigns.
- Write marketing copy for your campaigns, work closely with internal and external designers to develop creative ideas, and produce post-campaign reports.

About you
You will be experienced in marketing and communications. You’ll need to have excellent organisational and timekeeping skills, be a team player and show passion for the cause, working to maximise our income to increase the impact we have on the lives of people affected by dementia.
You will be able to demonstrate your experience of planning, developing, and delivering multi-channel campaigns. You will have experience in budgeting and financial management and be an innovative thinker with a test and learn attitude.
You will be a fantastic communicator, with great attention to detail.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that advances pace in a constantly moving and diverse climate.

As part of the membership team, you will pro-actively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.

We are seeking a dynamic and highly motivated individual with excellent communication skills.

You will be central in supporting HLP’s sustainability and will nurture existing relationships and partnerships to progress continued growth and attract new and diverse collaborations.

You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of diverse stakeholders.

The role is predominantly home-based with regular travel to meetings and events. 

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.  HLP is committed to equality of opportunity.

Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!

Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.

 About Racing Welfare:

Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.

The Role:

As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.

Key Responsibilities:

• Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
• Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
• Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
• Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
• Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.

You Will Bring:

• Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
• A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
• Solid experience in budgeting, financial planning, and performance management.
• Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
• A passion for innovation and the ability to think strategically about fundraising opportunities.

Bonus: Experience in the horseracing industry is desirable, but not essential. 

Why Racing Welfare?

This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).

As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.

Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.

We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 14 February 2025. Interviews will be held the week commencing 25 February 2025. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.

Salary: £50,000 p.a.

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

 This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974 

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

Why join the UK Sepsis Trust (UKST)? We’ve an exciting opportunity to work for a significant cause and help make a real difference by raising awareness of sepsis.

Sepsis is the immune system’s overreaction to an infection or injury. There are over 245,000 cases each year in the UK and approximately 48,000 deaths – the charity’s overarching aim is to reduce preventable deaths from sepsis. We achieve this by:

• Raising awareness
• Supporting those affected by sepsis
• Educating health professionals
• Lobbying political organisations for better sepsis care

In this new role you will be responsible for overseeing the UKST’s income generation strategy, ensuring the growth of diverse revenue streams to support the charity’s mission. You will lead all fundraising efforts, partnership development, donor stewardship, and income forecasting, ensuring that the charity is financially sustainable while expanding its reach and impact.

• Income Strategy & Leadership:
  • Develop and implement a comprehensive income generation strategy that aligns with the charity’s goals and mission.
  • Lead, inspire, and manage the income generation team, fostering a collaborative and results-driven culture.
  • Set and monitor income targets, ensuring the charity meets its financial goals through diverse income channels.

• Fundraising & Donor Relations:
  • Oversee and grow all fundraising initiatives including major donors, trusts & foundations, corporate partnerships, events, individual giving, and digital fundraising.
  • Build and maintain relationships with key donors, stakeholders, and partners to ensure long-term, sustainable support.
  • Develop strategies for donor engagement, stewardship, and retention.
• Partnership Development:
  • Cultivate and manage corporate partnerships.
  • Develop and manage relationships with grant-making bodies, identifying and applying for relevant funding opportunities.
• Income Management & Reporting:
  • Lead the development of annual fundraising budgets, tracking income performance against targets.
  • Provide accurate reports to senior management and the board, ensuring transparency and effective use of resources.
  • Analyse income trends, identifying opportunities for new revenue streams and ensuring the charity is maximising its fundraising potential.
• Team Management & Development:
  • Lead, motivate, and develop the income generation team, providing training, support, and regular feedback.
  • Foster a culture of innovation and continuous improvement within the team to meet fundraising challenges.
• Brand Ambassadorship & External Relations:
  • Act as a senior ambassador for the charity, representing it at key external events and meetings.
  • Work closely with the communications and marketing teams to ensure fundraising activities are well-promoted and integrated with the charity's messaging and brand.
• Experience:
  1. Proven experience (minimum 5 years) in a senior fundraising or income generation role within the charity or nonprofit sector.
  2. A track record of success in securing income through diverse channels (major gifts, corporate partnerships, trusts & foundations, events, digital fundraising).
  3. Strong understanding of fundraising regulations, compliance, and best practices.
  4. Experience in leading and managing teams to achieve ambitious targets.
• Skills:
  1. Exceptional strategic thinking and financial management skills.
  2. Excellent relationship-building skills with donors, partners, and stakeholders.
  3. Strong communication, presentation, and negotiation skills.
  4. Ability to inspire and motivate staff, and lead with a collaborative, inclusive approach.
  5. Knowledge of fundraising software and CRM systems.
• Attributes:
  1. Passionate about the charity sector and committed to the mission of the UKST.
  2. Strong leadership qualities with a hands-on approach to problem-solving.
  3. Creative, innovative, and adaptable in response to changing fundraising landscape.

Please send your CV and a covering letter outlining your experience and why you’re suited for the role.

The United Kingdom Sepsis Trust is committed to promoting diversity and inclusion within our workforce. We encourage applications from all qualified individuals, regardless of background, gender, ethnicity, or disability.

The Finance and Administrative Project Officer will play a crucial role in ensuring the financial integrity and administrative efficiency of our projects in the DRC. This position involves a wide range of responsibilities, including budget management, financial reporting, and compliance with donor requirements. Additionally, the role includes supporting partner NGOs in their organisational development, ensuring they meet donor requirements, and providing guidance on financial management. The officer will also be involved in procurement, travel logistics, and the publication of financial information. 

This role is pivotal in maintaining strong relationships with funders and partners, contributing to the overall mission of RFUK to protect rainforests and support Indigenous Peoples and local communities. 

Location: London (hybrid), France (remote) or Democratic Republic of Congo (remote/hybrid)  

Candidates must have a pre-existing right to work in one of these countries. Please note RFUK is unable to cover any relocation costs. 

Salary: GBP 33,835 in the UK / EUR 32,042 in France / USD $41,395 in DRC 

Please note that all salary amounts are gross and exclusive of employee contributions and taxes. Variances in salary amounts are due to different employer costs. The DRC salary figure applies to DRC nationals only, as expats are subject to additional 25% tax.  

RFUK operates a fixed salary grid, and salaries are non-negotiable. 

Contract type: 12 months fixed-term (with the possibility of extension) 

Other entitlements: 30 days annual holiday (in addition to Bank Holidays); other benefits depend on the location of the candidate 

Hours of work: Full time, 35 hours a week 

Start date: As soon as possible 

Person Specification

The ideal candidate should be highly motivated and a detail-oriented professional with a background in financial management and administrative support, particularly within the context of international development or charity work. Excellent written and spoken fluency in both English and French is a non-negotiable requirement to ensure that you’re able to effectively communicate and collaborate with our diverse teams and partners.

Your experience should include managing project budgets, tracking expenditures, and producing high-quality financial reports. You should be well-versed in working with local NGOs, ensuring compliance with donor requirements, and supporting their organisational development.

Strong interpersonal skills, meticulous attention to detail, and ability to work under pressure are integral qualities for a member of the RFUK team. This role would suit someone who is eager to develop new skills and contribute to the cause of protecting rainforests and supporting Indigenous Peoples and local communities. You should be committed to the mission of RFUK and be enthusiastic about contributing to the success of our projects. 

For further details regarding the role and specific qualifications required, please consult the Job Description. 

We’re looking to recruit a Marketing Campaigns Officer with experience in running marketing campaigns to proactively contribute to the development and delivery of our membership campaigns and communications and engagement activity.

This is an exciting new role within the organisation and will play a key part in helping CharityComms to grow and engage our network of more than 12,000 charity communicators. 

Membership Co-ordinator 

Reporting to: 

Membership Account Manager - West of England (WoE) 

Salary: 

£24,000 pa 

Hours: 

37.5 hours per week 

Terms: 

Fixed Term – 1 year, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution, Employee Assistance Programme, Line Managers Support Line, enhanced leave (sickness, parental), flexible working, individual training budget

Location: 

Bristol based hybrid role, with regular work in Bristol warehouses, and occasional travel to Plymouth and members 

Work with: 

Membership Account Manager – Devon & Cornwall (D&C), Membership Support Officer, Finance, Compliance, Operations,  Fundraising & Communications 

Purpose of the post:  

This exciting role links our 300+ organisations that receive food from us, known as our Community Food Members (CFMs) and our thriving operation. As Membership Co-ordinator, you’ll work across the charity with the Membership and Warehouse Teams, and our large and diverse team of volunteers to support our Community Food Members that receive surplus food from FareShare South West (FSSW) delivering a smooth service to CFM’s, and efficient operations within FSSW each week.    

Working closely with the membership account managers across the region, you’ll act as a champion for our members, ensuring the service is delivered to a high standard and, communicating with the rest of the team, ensure a high level of satisfaction and retention through customer service. You will support and improve the effective integration of Membership and Operations, to ensure that our operation continues to run smoothly. You’ll be based mainly at the Central Bristol Office with occasional travel to the Plymouth Warehouse and visiting our community members across the South West.  

Key Responsibilities 

Member Support 

· Lead on liaising directly with members on onboarding, offboarding, queries, complaints, seasonal schedules and general account administration.  

· Lead on resolving daily queries and issues from our existing members (e.g. food issues, product recalls, etc.) 

· Use the Charity’s Customer Relationship Management (CRM) system to manage engagement with members.  

· Food Allocation Writing – supporting/working with/covering the Membership Account Managers/ CFM Support Officer, writing allocations for Members/Routes.   

· Coordinate changes and updates to the Delivery Schedules according to seasonal demand and feedback from members – including member food profiles, contact details, addresses, delivery instructions.   

· Supporting the Membership Managers in the execution of special membership events, targeted campaigns and projects (i.e. Holiday Activity Fund (HAF)). 

Membership and Internal Stakeholder Integration 

· Liaise between the Membership Team and other internal stakeholders, to keep up to date with membership developments, including any requests for a change to service. 

· Support core functions with key developments to membership service e.g. Bulk Pallet deliveries, development of ‘Surplus Surplus’ initiatives, events, frozen food. 

· Coordinating with members and Head of Compliance to ensure high levels of compliance within the membership function. 

· Work with the Warehouse Team on developing and implementing operational improvements to increase efficiency and the quality of service provision. 

· Engage with the Fundraising and Communications Teams to provide key data on membership. 

Compliance and Health & Safety 

· Operate according to the FareShare Food Safety Manual.   

· Undertake relevant training in Food Hygiene and Health & Safety as required.   

· Maintain up to date health and safety documentation for all CFM’s. 

· Conduct in person visits of members to carry out kitchen and compliance checks. 

General 

· Be willing to receive and engage positively with any visitors to the warehouse. 

· Support FSSW events. 

· Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the general public. 

· Ensure the security of the FSSW Regional Centre and all assets located within it, including food, and maintained at all times. 

· Driving duties where appropriate for membership support. 

Person Specification - Essential knowledge, skills, and experience 

· Experience in customer facing roles. 

· Initiative and energy, able to work independently and in a team. 

· Ability to develop, initiate and maintain systems and procedures. 

· Excellent communication and interpersonal skills. 

· Good administrative and organisational ability. 

· Problem solver and competent decision maker. 

· Full UK driving licence. 

· IT competent and able to use various IT platforms/systems. 

· A clear commitment to the ethos of FSSW, and to the agreed plans of the organisation, and able to positively contribute towards its achievement. 

· Feels comfortable connecting with members and other teams using varying tools (i.e. Phone, email, slack, teams etc). 

School Relationships Officer - North East of England

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point) 

Your purpose

To deliver a high quality experience to schools in your region through expert relationship management and delivery of specific project outcomes: driving high levels of engagement, retention and renewal and enabling Voice 21 to have the greatest impact in each Voice 21 Oracy School.

Your responsibilities

Relationship management and Group Project delivery

• Build and manage strong relationships with member schools and key stakeholders at all levels, across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.

• Use your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or setting up virtual networking opportunities).

• Manage and deliver projects in your region, specifically our large and highly successful Voice North East group project. This includes working as a leading member of the project team, effectively managing project risks and progress toward milestones, sending communications, and reporting to group commissioners or funders on progress. 

• Represent Voice 21 effectively to external audiences in meetings and events. Develop our regional network through events. Arrange & attend open mornings with current member schools and support with additional event organisation and delivery as required with support from product and events leads.

School journey and experience

• Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.

• Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support membership.

• Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.

• Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).

• Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder). 

• Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).

Your progression

Within 1 month, you’ll have:

• Got to know all of the different elements which go into our membership offer through experiencing them first hand. 

• Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools. 

• Began to get to know the key stakeholders and member schools in your region.

• Have a good grasp of our Voice North East Project objectives

• Built relationships with your closest colleagues in our Experience, Project and Programmes teams. 

Within 3 months, you’ll have: 

• Built relationships with the key stakeholders and member schools in your region.

• Supported member schools in your region to get started on their membership journey and to access membership benefits.

• Become confident using our CRM (Salesforce) to provide key data you need for success in your role.

Within 6 months, you’ll have: 

• Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.

• Delivered & supported regional network events and reflected on how these went with the team.

• Lead a cycle of renewal in your region and use this to identify areas of strength/development.

From 6 months onwards, we expect for you to be:

• Taking ownership of the member journey and school experience of schools in your region.

• Proactively sharing insights from the frontline with the team to improve experience and engagement.

• Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.

This job is for you if...

• You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.

• You have a strong understanding of the educational landscape in the North East of England, and know how to navigate the pressures faced by teachers and school leaders. 

• You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.

• You can apply  project management skills (e.g. working towards milestones) and have experience in supporting and organising regional events.

• You care about the little details which make all the difference and get satisfaction from seeing things through.

• You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.

• You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.

Who you’ll work with: 

• Our Engagement team: made up of our Head of Member Success, your fellow School Relationships Officers, a School Membership Officer, Schools Coordinator, and your line manager - one of our two School Relationships Leads.

• Our Programmes team who lead and deliver our work with teachers on programmes.

• Our Project Lead and our Events Lead

Location: Remote with a focus on the North East of England.

This role requires regular travel within the North East and occasional travel nationally. This includes visiting schools, attending development days, meetings, and industry events. Some overnight stays will be required.

Ideal Candidate: We are seeking a candidate specifically based in the North East of England and with a strong understanding and experience of the educational landscape and the challenges facing schools in this area.

Contract: Permanent, subject to successful probation review at 3 months.

Terms: Full Time 

Application details 

To apply: 

Please send your most recent CV and a document answering the questions below

• Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)

• Making direct reference to the job description, please tell us the three main reasons why you would make an excellent School Relationships & Project officer in the North East of England (Max. 600 words).

We are ideally seeking to appoint  someone based in the North East of England. 

Please do not apply for this position if you are not based in this area of the UK

Closing date: Midnight, Monday 10th February

Interview date: Provisional dates for initial phone interviews Week Commencing 17th February with second round interviews on Zoom w/c 3rd March TBC

Start date: 1st April 2025 (we can be somewhat flexible for the right candidate).

Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Gill Cameron, Head of Member Success  

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

About The Role
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.
Area role covers: Lancashire and Cumbria  
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role that would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.  
From multi-year partnerships and supporters to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. 
The successful candidate will be able to deliver first-class relationship and account management, maximizing retention and driving opportunities to secure new income within Lancashire and Cumbria (from prospecting through to pitch development and delivery). 
Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support. 
This is a homeworking role. You will be required to regularly travel across Lancashire and Cumbria to meet supporters and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
About you  

- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.

- Good understanding of budgeting and financial management 

- Experience in identifying and acquiring new business opportunities.  

- Experience in delivering excellent supporter stewardship and/or customer care. 

- Able to analyse data and information to make decisions. 

- Proven track record in achieving financial and non-financial targets. 

- Ability to work remotely and independently and travel across an extensive patch.

If you would like to have an informal chat about this role, please contact [email protected]

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality. The Operations Coordinator will play a key role across the charity, supporting the smooth running of Learning with Parents’ core functions during a period of growth and enabling the team to effectively deliver our programme and achieve impact for disadvantaged families. 

In particular, they will assist the Operations team with HR and recruitment processes, providing additional administrative capacity and supporting our finance functions.

About you

A successful Operations Coordinator will be eager to work in a small team, have a can-do attitude, and be keen to get stuck in to support the charity’s growth and impact. 

Our ideal candidate would also be able to provide examples of when they have used the following skills and experience: 

• Good organisational skills and ability to prioritise effectively

• Good attention to detail

• Excellent communication skills, verbally and in writing

• Ability to work well as a team and with a range of different stakeholders

• Keen to learn and develop new skills

• A desire to champion and uphold our organisation’s vision, mission and values.

Our ideal candidate might also be able to provide examples of when they have used  some of the following skills and experience, although these are not essential: 

• An understanding of education inequality in the UK

• Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning 

• Experience in (an) administrative role(s) 

• Experience of book-keeping or support with other financial functions. 

Our Values 

Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.

Ambition

We strive do more for the families, schools and organisations we work with

Collaboration

We value the voices of others and achieve more by working together

Exploration

We are curious and seek evidence to inform our work

Innovation

We test, learn, adapt and embrace failure in our pursuit of progress

Integrity

We act responsibly and honestly, and default to transparency

Supportive environment

We work to create an environment which supports growth, belonging and wellbeing for everyone 

Benefits

We have a passionate team and supportive culture, which was recognised as we were named one of “The top 100 organisations to escape to in 2022” by Escape the City. In addition, we offer:

• Generous holiday allowance (36 days, including bank holidays and a Birthday day)

• Enhanced maternity and paternity leave policy

• Income protection in case of sickness

• Flexible working times

• Social events

• Environmental (Net Zero) Pension

• Cycle to work scheme

• Benefit Hub, including virtual GP and discount scheme 

To Apply 

Directly on our website, please submit a CV and one-page Cover Letter outlining:

• Why do you want to work for Learning with Parents?

• Why do you want the role of Operations Coordinator?

• What skills or experience do you have that would make you a good candidate for this role?

Deadline: 20th February 2025. 

Provisional dates for the first round interviews will be online on the 3rd March 2025.

Second round interviews will be in person, at our Bristol offices on 10th March 2025.

We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive. We particularly welcome applications from disabled, ethnic minority, Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity at the charity.

Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.

Role Summary

The Director of International Communications will create and drive implementation of ProVeg's international communications strategy. The primary objectives are to amplify the activities and successes of the country offices and international programmes, enhance ProVeg's global visibility and reach new public audiences, and influence the public and policy narrative on healthy sustainable food systems. This role involves leading a dynamic and transformation-oriented team and working closely with international stakeholders such as country directors and partner organisations to develop innovative communication solutions.

Job Details

• Reports to: CEO
• Department: Communications
• Direct reports: Digital Director, Senior Communications Manager, Senior Business Communications Manager, Senior Communications Manager (Spanish language regions), Strategic PR Lead
• Closely collaborating with: Country Directors, Institutional Engagement & Partnership Director, International Director, Fundraising and P&C teams, Director of People and Culture 
• Location: Remote, ideally in the UK, NL, PL, CZ, or ES - for exceptional candidates, potentially US (ET zone)
• Hours: full-time (e.g. 35h in the UK)
• Salary: dependent on experience and location, e.g. £55k- £62k in the UK

Responsibilities

Strategic Communication and Transformation:

• Develop and execute a new international communications strategy to enhance ProVeg’s visibility and highlight the successes of the country offices.
• Establish ProVeg as a leading voice in plant-based nutrition and sustainable food systems through targeted campaigns and media outreach.
• Design and implement processes for effectively and quickly adapting country-specific developments for international communication.
• Oversee the development of content and own and third party channel strategies to maximise engagement with diverse B2B and B2C audiences.
• Integrate AI tools and strategies responsibly and innovatively (supported by leadership and (external) experts).

Fundraising Support and Collaboration:

• Collaborate closely with the international fundraising team to ensure alignment between communications strategies and fundraising goals.
• Develop compelling narratives and campaigns that inspire donor engagement and attract funding opportunities.
• Leverage communications channels, including digital platforms, media outreach, and storytelling, to showcase ProVeg’s impact and amplify fundraising initiatives..

Reputation Management:

• Enhance ProVeg’s public image through strategic media relations, innovative visual content, and compelling storytelling.
• Develop and implement crisis communication plans, identifying opportunities and risks for brand reputation.
• Balance B2B and B2C communications priorities to maintain positive brand perception.

Leadership Responsibilities:

• Lead a multicultural and multidisciplinary team, fostering creativity, innovation, impact and effectiveness.
• Promote a culture of collaboration and continuous development within the team.

Internal and External Collaboration:

• Work closely with country offices and international partners to create synergies and strengthen global strategies.
• Work closely with the Research and Policy teams to ensure our research and advocacy activities are supported by timely communications to drive real-world impact.
• Build and maintain relationships with media, influencers, and other relevant stakeholders.
• Manage global communications budgets and ensure cost-effectiveness.

Qualifications

Required:

• Proven experience in strategic communication in NGOs with an international focus, including those with a presence in the global south.
• Track record of developing targeted communications strategies to drive engagement with different audiences, including B2B and B2C.
• Demonstrated ability to design and execute communications strategies that drive advocacy goals and influence policymakers.
• Excellent skills in media relations and leading complex or multi-country communication projects.
• Demonstrated ability to lead and transform teams in an international context.
• Experience in fostering creativity, innovation, and collaboration within teams.
• Experience with visual media (videos, infographics, etc.).
• Expertise in crisis communication and managing brand perception.
• Experience in crafting inclusive messaging and ensuring culturally appropriate communications across diverse regions and audiences.
• Experience collaborating with fundraising teams to create compelling narratives for donor engagement and retention.
• Outstanding written and verbal communication skills (minimum C2-level English).
• Strong analytical skills and experience measuring the success of communication strategies.
• In-depth understanding of the challenges and opportunities in sustainable food systems.

Preferred:

• Comfortable serving as a spokesperson and representing the organization at high-profile events or in media engagements.
• Familiarity with data protection regulations, including GDPR.
• Proficiency in utilizing data-driven insights and communication technologies to refine strategies and improve outcomes.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career-development support.
• Mindfulness programme - free Headspace account for you and up to 5 friends or family members
• A workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• And, last but not least, the opportunity to be part of a great team and work towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: Open until filled
Start date: As soon as possible

Our Application Procedure
Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you!

 The upcoming steps include:
1.    First interview with People and Culture
2.    Online trial task
3.    Second interview with senior leadership
4.    Final meeting with executive leadership incl. CEO
5.    Final decision

 

About us

ProVeg International is a food awareness organisation working to transform the global food system by replacing 50% of animal products globally with plant-based and cultivated foods by 2040.

ProVeg engages with all relevant stakeholders to create a food system where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet.

ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies. 

ProVeg creates global impact, with offices in 14 countries across five continents and more than 220 employees. 

Diversity Statement

ProVeg is committed to equal opportunity in employment for all, regardless of ethnic origin, religion, skin color, gender, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of Color, women, individuals with disabilities, members of LGBTQIA+ communities, older adults, refugees, and people living with HIV are explicitly encouraged to apply.

In 2020, ProVeg signed the Diversity Charter, a self-commitment and association dedicated to promoting a prejudice-free work environment.

In 2022, ProVeg achieved a score of 88.1% on the PRIDE Index, the LGBTIQ+ Diversity Performance Index, which is over 20 percentage points higher than the overall average of 67.9%.

Data Protection Information for Applicants 

More information about the processing of your personal data during your application at ProVeg INT can be found on our website, via the job posting.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 
- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…..
As a vital contributor to the Regular Giving team's strategic objectives, you will support the management of impactful annual direct marketing recruitment and loyalty programs. Collaborating with a passionate team of 14 fundraisers, collectively raising approximately £11.3 million annually for Marie Curie, I will help drive meaningful results for this critical mission.

Main responsibilities:
My role will focus on the Regular Giving Team's core areas, including the supporter magazine, warm and cold telemarketing, supporter welcoming and thanking, donor journeys, and loyalty and upgrade initiatives. Through this, I will be central to delivering a robust stewardship program designed to engage, retain, and nurture supporters for long-term growth.

By partnering with internal stakeholders, including regional teams, you will lead the development and delivery of newsletters, oversee telemarketing campaigns for reactivation, upgrades, and retention across various donor programs, and ensure operational excellence. With a focus on analysing performance and optimizing strategies, my efforts will aim to strengthen supporter relationships and ensure the continued success of the program.

Key Criteria:
- Experience in direct marketing
- Proven ability in campaign management
- Excellent team working and project management skills
- Good communication and interpersonal skills. Clear and accurate written skills and copy editing
- Ability to work at a detailed level as well as develop campaign strategy
- Able to prioritise, multitask, organise own workload and brief others.
- Good office skills, including a thorough knowledge in the use of word processing and spread sheets
- Good numerical skills and ability to manage and prepare financial information, and analyse campaign results
- A strong problem solver who can work through an issue and find a solution
- Willing to be flexible, use initiative and have the confidence to make decisions in tight time frames

Please see the full job description here:

Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.

Close date for applications: Wednesday 12th February
Salary: £26,370 - £29,297
Contract: Full time, 12 Month Contract (MAT Cover)
Based: Fully remote

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.

We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]